Results: 78.3% of patients said that the attitude when communicating with patients of health worker was good. 83.3% of patients believed in professional qualifications of the hospital in any case, 15, 8% of patients were rather confident, 50% of patients said that waiting time for procedures of physical exams in the hospital was in a very good level, 43.3% said that it was in a good one and 6.7% said that it was in a moderate level.