Results: Five components of the service quality scale and one component of the price scale are proportional to the customer satisfaction, in which the beta coefficient of "empathy" component was highest (0.347); following by those of the components of "competence"; "reliability"; "responsiveness"; "price"; and "tangibles", which were 0.254; 0.244; 0.237; 0.217; 0.209 (P=0, 000), respectively.