Subjects and methods: Cross-sectional descriptive study. In total, 72 health workers at 21 district health centers and 15 public hospitals who are responsible for infectious diseases report were interviewed qualitatively and quantitatively on the following factors: human resources operation, direction, equipment and infectious disease reporting software system. At Hospitals, the quality of medical records on COVID-19 and Viral Encephalitis in 2020 - 2021 were evaluated.