The results indicate that some factors affecting the implementation of the process include: the number of professional staff for the diabetes clinic of the health center is not sufficient; professional training for staff of Diabetes Clinic has not been given comprehensive attention; regulations on reward and punishment, supervision and control still have not achieved optimal efficiency; pressures from workload, patient characteristics, remuneration and professional coordination across departments are also relatively influential in implementing clinical procedures for the diagnosis and treatment of type 2 diabetes at Tu Ky District Health Center, Hai Duong province in 2019.