The overall satisfaction rate of patients about the ability to access information in level 4 was 9.14%, level 5 was 89.41%, the transparency of information and medical examination procedures in level 4 was 12.72%, level 5 was 82.86%, the material facilities to serve patients at level 4 was 14.10%, level 5 was 83.75%, the behavior attitude in the treatment, professional qualificationof medical staff's at level 4 was 12.20%, level 5 was 86.58%, the service responseresults at level 4 was 15.23%, level 5 was 84.77%.