There are 04 related factors influence the needs of people in term of using telemedicine service including: have heard about health care service remotely (p <0.05); positive awareness of telemedicine (p <0.05); general knowledge about telemedicine and people with other diseases (p <0.05), in which 100% of diabetic patients with the higher average level of knowledge about health care system remotely they all affirmed that they have the demand for telemedicine.