Specifically as follows: The satisfaction rate on the rights and interests of patients was 94.8 percent; Reception and guidance, 94.4 percent; Waiting time for medical examination and tests, 94, 2; Medical staff, 91.6%; Ethical behavior of medical staff, 91.6%; Infrastructure conditions, 75.8%; and The overall satisfaction rate of medical services at the Outpatient Department was 90.8 percent.