[User] Please transcribe this text

[Assistant] Oh right, I'm suppo- I'm s- I'm doing this now. Now it's your job. Uh, okay, so now I just, if I hit re- reject, does it go back? Okay, if someone can clear them from the reject pile after I press that, then that would be cool. Uhm, Luke, what would you say gives you the most fulfillment in your professional life?


[User] Please transcribe this text

[Assistant] Asks Luke. Oh wait, it's not- Oh, it's for both of us. From Luke. Ah, I thought it was to Luke. Sure. Well, cool.


[User] Please transcribe this text

[Assistant] Yeaah, I think that's uhm, I think that combined with seeing people follow uhm,


[User] Please transcribe this text

[Assistant] Not follow, cause they take completely different paths from me, but seeing people be inspired by what we do and get into computer engineering, software engineering, electronics engineering, uh, like,


[User] Please transcribe this text

[Assistant] Seeing what we're doing, just like sharing this love of it, create a new generation of people who are gonna pursue these career paths and create the next wave of cool technology for us to geek out over is, I love that it's kind of a perpetual motion machine, what we're making. Definitely, yeaah.


[User] Please transcribe this text

[Assistant] Uh, Michael says, been waiting on these shirts. Also, I really enjoy watching some of the more thematic artistic builds, like the Nerdforge PC. Do you have a favorite? Well, the Nerdforge PC, obviously. That thing is so cool. Actually, we've done some other really cool stuff. The copper tubing build was really amazing. I loved Alex's sleeper builds, like that Xbox one was super cool. Uhm.


[User] Please transcribe this text

[Assistant] Favorite builds. I mean, the original Desk PC was a classic, but I don't know that it's a favorite.


[User] Please transcribe this text

[Assistant] Anonymous says, Friday when shows a ritual at this point. Fun fact, lttstore.com merch is all over the place at Zooks, a self-driving car company. Uh, not to have go AI tangent, Luke, what are your thoughts on robo-taxis?


[User] Please transcribe this text

[Assistant] I think I'm replying to the right message yet. Oh wait, oh shoot, no, I replied to the wrong one. Oh no. Uh, Jody, I don't have any thoughts on FROAR systems cooling yet, the solid state cooling. I haven't been hands on yet, but hopefully soon. I think we're in touch with them. Assa asks, uh, last year I had asked about the possibility of the lab developing a DAW benchmark, a, uhm,


[User] Please transcribe this text

[Assistant] Uh, digital audio workstation benchmark. You said it'll happen likely, is it still in the works?


[User] Please transcribe this text

[Assistant] It will happen. I don't know that I would say it is in the works, but it is absolutely something that we want to do. It just hasn't been the highest priority.


[User] Please transcribe this text

[Assistant] You know, that's the thing, right? Is something that is like always B tier never gets done and I don't know, I don't know how we get past that on this one because you're not the first to request it and you won't be the last.


[User] Please transcribe this text

[Assistant] Anonymous asks, what technology is in its relative infancy, like RISC-V or Graphene processors or whatever, that you're excited to see in the hands of consumers?


[User] Please transcribe this text

[Assistant] AR. I think AR is not even infancy yet. I think it's still in the womb.


[User] Please transcribe this text

[Assistant] And I think that's it for the show today. We'll see you again next week. Same bad time, same bad channel. Bye!


[User] Please transcribe this text

[Assistant] Uh, no, it doesn't matter. Uh, the, uh, the, the Slav is messaging me.


[User] Please transcribe this text

[Assistant] Just passed, uh, just passed a class and is, is excited telling me a little story. At the end of the session, the instructor goes, okay, let's take an indesession photo. Uh, let me just take my glasses off. Me.


[User] Please transcribe this text

[Assistant] Yeah, this is cool though. Uhm, the, the money that we raised when we, uh, matched his donation with the, the GPU collection auction and everything like that. This is, uh, part of the, uhm, the, like, children's Ukraine. That's cool. Uh, like, shelter thing that, that was made, so. Oh, it loops the picture.


[User] Please transcribe this text

[Assistant] What's up and welcome to the WAN Show! We've got a fantastic show lined up for you guys this week. I... promise.


[User] Please transcribe this text

[Assistant] It's going to be Warren T. Gate as I've been affectionately referring to it. I thought you were going to say war and peace and I thought it was fair.


[User] Please transcribe this text

[Assistant] He's uh, he's doing it. Actually, it's a little chilly in here. It is a little cold today. You guys have the AC down way too low in here. You know that, right Dan? Yes, it's uh, it upsets me.


[User] Please transcribe this text

[Assistant] Okay, who is responsible for that? Cause it's actually like when it's 35 degrees celsius outside and you guys have it set to fricking like 18 in here, that's a not insignificant like expenditure.


[User] Please transcribe this text

[Assistant] And they leave it on over the weekend, like it's, it's on all hours of the day, just like a walk-in fridge here. Is there anything we can do about that? Who's responsible? You know what? You can tell me off the show, but I think there are three.


[User] Please transcribe this text

[Assistant] The show is brought to you today by Wealthfront, Seasonic, and Vulture. You know, I heard Seasonic has really long warranties on their power supplies. Real long ones. Alright, let's get started with our most important topic today, and that is that


[User] Please transcribe this text

[Assistant] Google is trying to evolve texting. That's right.


[User] Please transcribe this text

[Assistant] The source is the Virgin Mac rumors. This week, Google launched a campaign explicitly asking Apple to adopt RCS.


[User] Please transcribe this text

[Assistant] On their page, they outlined the substandard green bubble experience of iPhone users, like low resolution multimedia messages, broken and limited group chats, that's true.


[User] Please transcribe this text

[Assistant] Thanks to reticence from carriers and ignorance from Apple, Google's been the sole torchbearer. Da da da da da da, maybe if they hadn't.


[User] Please transcribe this text

[Assistant] Cr-crushed all their other competition, we'd still have Windows Phone, not that Microsoft is exactly, you know, the shining star of making sure that there's no Monopoly or Duopoly.


[User] Please transcribe this text

[Assistant] Okay, these are from Jonathan Horst, our host for MAC Address. How many iPhone users have you met that are snobby towards green bubbles? I don't know, but I heard it actually like dramatically harms your dating prospects to have a green bubble. Yeah, there was an article that I was reading, they like actually


[User] Please transcribe this text

[Assistant] Like, studied this with a not insignificant sample size. And it was like, the conclusion. People are shallow.


[User] Please transcribe this text

[Assistant] Well, that's because you're a gigachad who uses like signal or something, so. That's true.


[User] Please transcribe this text

[Assistant] People in flowplain chat are like, uhm, actually, you know, banned from group chats because of green messages. Uhm, I prefer blue chats, but not a deal breaker. I get my balls busted for being a green bubble all the time.


[User] Please transcribe this text

[Assistant] I've never experienced any of this. I have never experienced it either. I mean, part of it is that I wasn't in high school or middle school when iPhones were a thing, right?


[User] Please transcribe this text

[Assistant] And I mean, nobody had a blackberry. That was for like, your dad.


[User] Please transcribe this text

[Assistant] No, it can also, it can break some interactions. So it'll do things like, uh, for example, when I'm texting someone on an iPhone, my sister has an iPhone, and if she reacts to a message, I will get a full on SMS notification.


[User] Please transcribe this text

[Assistant] Uh, Bella reacted thumbs up to your message and like, I think it copies the contents of my message. I don't want to text message for this. Mind you, I also don't want a notification for people just going boo boo on my messages. So that's maybe the same problem.


[User] Please transcribe this text

[Assistant] Alright, should we now get into, oh man, I don't know. Are we doing it? We diving right in? Well, I don't know, it depends. Both feet, hands up. It depends which one you want first. I think warranty, I think that's what people are here for. You wanna do warranty first? I think so. Uhm.


[User] Please transcribe this text

[Assistant] Alright, let's do it. Let's flip a coin. Let's flip a coin. Who's got a coin?


[User] Please transcribe this text

[Assistant] Why don't you play some D&D with digital? Why don't you just use an Excel? Why don't you use an Excel sheet? Okay? Just put random, like, please.


[User] Please transcribe this text

[Assistant] Let's jump right into it. I said a lot of things last week.


[User] Please transcribe this text

[Assistant] I said a lot of, I said a lot of things that I didn't necessarily think were that controversial. And a lot of what I said, uh, could be interpreted a number of ways. Uh, the charitable interpretation could even be good.


[User] Please transcribe this text

[Assistant] Whereas the cynical interpretation, in most cases, was pretty terrible.


[User] Please transcribe this text

[Assistant] You can warranty a bag of lemons that wasn't juicy enough at Costco if you really want to.


[User] Please transcribe this text

[Assistant] That's cool. After you've juiced them. These were not juicy enough.


[User] Please transcribe this text

[Assistant] Like, buy a watermelon, eat half of it, be like, this is not very delicious. And take half a watermelon mac for a refund.


[User] Please transcribe this text

[Assistant] Sure. Alright, so the first thing I said was, warranty, what warranty? Uh, effectively amounted to, trust me bro, and the two interpretations here.


[User] Please transcribe this text

[Assistant] Interpretation number one is, this is the cynical interpretation that a lot of people went for, a lot of people didn't.


[User] Please transcribe this text

[Assistant] Uhm, you know, the, the, the cold hard facts are that the total number of backpack cancellations numbered in the few dozens. Uh, it was not a lot. Uhm, for the most part, I think this community knows what I'm about, uh, knows what our company stands for, and went, yea, they'll, they'll figure it out. And,


[User] Please transcribe this text

[Assistant] To those of you who saw it that way, hey, thank you. I appreciate you. But there was clearly a very, very negative interpretation of what I said. He's clearly a weasel, knows these things are gonna fall apart.


[User] Please transcribe this text

[Assistant] That's, that's a valid interpretation, quite frankly. I didn't.


[User] Please transcribe this text

[Assistant] Second interpretation. What I meant was that from my point of view this is not urgent.


[User] Please transcribe this text

[Assistant] And I don't give, I don't care what the legal requirements are for a warranty. We already dramatically exceed any legal requirements for a warranty or customer service.


[User] Please transcribe this text

[Assistant] So from my point of view, I was going, well, this is, this is non-urgent. Uhm, we can deal with this whenever.


[User] Please transcribe this text

[Assistant] Another point of clarification. The backpack's not gonna sink us. The screwdriver's not gonna sink us.


[User] Please transcribe this text

[Assistant] I see a lot of speculation. It's amazing where people will go with me saying something that was off the cuff.


[User] Please transcribe this text

[Assistant] Not worded very well, not thought out very well, and take that ball and run! You know, apparently the situation here is dire. I am cracking under the strain. I'm stressed.


[User] Please transcribe this text

[Assistant] You know, truth is actually I am pretty stressed. I was gonna say, some of that is- I have a lot going on. We've got merch. We've got labs. Yeah, we've got backpack and screwdriver, which were major investments for us. Uhm. Some weird nerds are making a website. But here's the thing, guys. I also have Yvonne.


[User] Please transcribe this text

[Assistant] She wouldn't let me overextend. Every single backpack, every single screwdriver, could sink into the sea. Labs could fail. Or, or...


[User] Please transcribe this text

[Assistant] You know, let's say it doesn't fail outright, but let's say it takes


[User] Please transcribe this text

[Assistant] Three to five years to even begin to generate anything in return, which it won't. We've got an amazing team we're building. It's gonna be awesome.


[User] Please transcribe this text

[Assistant] All of that could happen, and no one would lose their jobs. Not even Colton.


[User] Please transcribe this text

[Assistant] I know, right? We will survive. Uh, it would be, it would be a long painful road back to where we could start to reinvest again.


[User] Please transcribe this text

[Assistant] But the good news is that because we're built on a really strong foundation, we own our buildings, right? I got no landlord. I got no one who's gonna say, you know,


[User] Please transcribe this text

[Assistant] Your rent's going up like this. Or, I mean, even interest rates, right? The main studio? Here, full disclosure, guys. We own it outright.


[User] Please transcribe this text

[Assistant] Interest rates mean nothing to LMG for its main operating studio. We got this.


[User] Please transcribe this text

[Assistant] If interest rates go up, property values are likely to go down. So my property taxes would probably actually go down.


[User] Please transcribe this text

[Assistant] In the podcast set, Dan, uhm, you know, we could also, we could try and work some deals, you know, try and get a discount on some solar panels, make some content about solar installations, put them up on the roof, boom, we've, we've nailed down some of our utility fees. I think it would be sweet anyways, there's just not a lot of sun.


[User] Please transcribe this text

[Assistant] Our utility bills are half of what they would be. Like, it's pretty substantial.


[User] Please transcribe this text

[Assistant] So, so, we got this. Uhm, I have a kind of snarky bit, you know what, I'm just gonna, I'm just, I, yeah, I, I've made some notes about this. I'm just gonna read it. Thank you for your analysis, but I will listen to the person who actually looks at the books. So thank you, uh, but don't worry, we're okay.


[User] Please transcribe this text

[Assistant] I don't know that I've ever gone after someone for a bad warranty term.


[User] Please transcribe this text

[Assistant] That's fair, and you know what, I think I actually have something, I don't know if you've looked at any of this, but I have a bit later where I kinda talk about, yeah, I...


[User] Please transcribe this text

[Assistant] I, I clearly, I clearly got this wrong. You know what? I'm just gonna, I'm just gonna go through the next couple of, next couple of things first and then we'll get to that later.


[User] Please transcribe this text

[Assistant] There is no warranty term, internally, in terms of the guidance that's given to support.


[User] Please transcribe this text

[Assistant] There are no guidelines. The guideline is make it right. That's it.


[User] Please transcribe this text

[Assistant] Because it comes from the same person. The policies for our customer service representatives are very simple.


[User] Please transcribe this text

[Assistant] And very consistent. I can talk more about why that is later. You don't have to trust me.


[User] Please transcribe this text

[Assistant] But I would ask that you at least not think I'm an idiot. So we'll get into that in a bit.


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[Assistant] The last big one I think that people went two different directions with were the, the part where I was discussing, you know, what, what these commitments mean in the event that


[User] Please transcribe this text

[Assistant] You know, there's some kind of life-ending event for me.


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[Assistant] I basically was like, yeah, like, how does this work in the event of a succession? And, you know, there were, man, there were a lot of really, uhm, you know, to me, uhm,


[User] Please transcribe this text

[Assistant] Unexpected ways that people went with that, like, oh, he's trying to make it, like,


[User] Please transcribe this text

[Assistant] Like make us feel guilty, or he's trying to distract from the real problem.


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[Assistant] Or he's trying to, or he doesn't understand how it works.


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[Assistant] So what I was really thinking about was that whatever commitment we make, it needs to outlive me and it needs to be well thought out. Uhm, it's my intention, every, I talk about it,


[User] Please transcribe this text

[Assistant] All the time. It's my intention every year, every month, every week to make us more and more like a real company.


[User] Please transcribe this text

[Assistant] And, you know, sometimes whether I'm ready or not, that sneaks up on me. So we went from selling some merch to our, you know, YouTube viewers to, uhm,


[User] Please transcribe this text

[Assistant] Being an e-tail monster that suddenly pushed one day revenue numbers that would have made the 200 person company I used to work for blush. Like, it was incredible.


[User] Please transcribe this text

[Assistant] Is on my mind a lot. I mean, here's a, here's something guys, like, you know, yeah, I did that stream a few years ago, right? The, the 10 million subscriber stream where it was like, I'm thinking of retiring. Those thoughts didn't magically go away. Um, it's, it's not like.


[User] Please transcribe this text

[Assistant] It's not like everything that I was considering then. It's not like everything I was feeling then. You know, I made a video about it.


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[Assistant] Press publish and, oh, it's out of my mind now, I actually, I have no thoughts about this whatsoever. Uhm, I...


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[Assistant] I think, I think about it a lot. And I think the mistake that I made was that I was just, I was too open, honestly. And I'm not gonna stop, to be very clear.


[User] Please transcribe this text

[Assistant] But I think what I did was I let you guys into a thought process that I have and had, and that was, you know, hey, how do I ensure that, you know, whatever commitment I am making can be followed through on? How do I ensure that there is continuity?


[User] Please transcribe this text

[Assistant] And yeah, honestly, I probably went off the rails a little bit there. It's very unlikely to be a problem.


[User] Please transcribe this text

[Assistant] But, to the people who were saying actually they wouldn't have to deal with anything,


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[Assistant] Because, you know, if they decided they didn't want to run it anymore and they folded it up,


[User] Please transcribe this text

[Assistant] It wouldn't be a concern if you have a warranty. And I'm like, yeah, that's exactly the problem.


[User] Please transcribe this text

[Assistant] But whatever commitment we make, I want to make sure that whether I am breathing or not, we're following through on it. Uhm.


[User] Please transcribe this text

[Assistant] With everything said, uhm, I was obviously wrong about the importance of this issue with a large portion of our community.


[User] Please transcribe this text

[Assistant] I should have been more clear. I should probably have a PR team.


[User] Please transcribe this text

[Assistant] I probably shouldn't do this podcast, but I hate that stuff.


[User] Please transcribe this text

[Assistant] For better or for worse, you guys are getting my real thoughts. Uhm, you know, I think, I think I was pretty prickly in my response.


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[Assistant] I think the thing that really rubbed me the wrong way was people calling me a liar. Uhm, I don't think it's unfair to say that anyone who's been following for a long time should probably know better. I don't always get it right. I really don't. Uhm, I don't always express myself perfectly in the moment, but I shoot straight.


[User] Please transcribe this text

[Assistant] What you hear is what you get, for better or for worse, and I'm always trying to improve. I get things wrong all the time.


[User] Please transcribe this text

[Assistant] Maybe sometimes, but rarely. Uhm, another thing that probably came across wrong, since we're piling on things that I did wrong, uhm, that's me piling on, so I guess I'm allowed, is me saying this is basically a professional outrage storm and not reflective of the community at large, who knows what I'm about. Uhm,


[User] Please transcribe this text

[Assistant] What I said was true, we didn't actually have a ton of cancellations and we did have a ton of people reaching out saying, actually I've had great experiences, I trust them completely.


[User] Please transcribe this text

[Assistant] But for everyone else, it was probably extremely crappy to hear me be dismissive of the concerns of their fellow enthusiasts.


[User] Please transcribe this text

[Assistant] And that's fair, uhm, but again, my, my, my mindset was,


[User] Please transcribe this text

[Assistant] We'll deal with this. Uhm, there's no particular hurry. We got this. Nobody has been screwed over. No consumer, no viewer was actually screwed over. So, alright, we'll deal with it whenever.


[User] Please transcribe this text

[Assistant] But you guys are right. I would raise an eyebrow if a company didn't have a formal warranty. Uhm, but, you know, and this comes back to what I was saying before.


[User] Please transcribe this text

[Assistant] The bigger issue than the actual written policy is the behavior of the company, because at the end of the day, this is all gonna come down to trust. Uh, even if you hap- yea, go ahead.


[User] Please transcribe this text

[Assistant] So let's say you have a written policy. Uhm, there's lots of ways that companies with


[User] Please transcribe this text

[Assistant] Written policies can just completely avoid dealing with the cost of a warranty replacement.


[User] Please transcribe this text

[Assistant] They just don't feel like it. They can fold out, right? Which happens, uhm, and that's something that, you know, yeaah, I, I...


[User] Please transcribe this text

[Assistant] You know, I think any business owner who's not anxious right now is deluded.


[User] Please transcribe this text

[Assistant] Like we are, we are heading into an unprecedented time right now. Uh, we are on the cusp of potentially a global recession right now. If you're a business owner who's not a little anxious right now, you gotta like read the news. Like for realsies.


[User] Please transcribe this text

[Assistant] Uhm, then there's just like outright refusing to honor it. Just like ghosting people.


[User] Please transcribe this text

[Assistant] So what are you gonna do? Someone ghosts you over your phone warranty or your mouse warranty. What do you do? Well, you have to take them to court. Are you really gonna do that?


[User] Please transcribe this text

[Assistant] Over a couple hundred dollars? Do you have any idea how much time that takes? How much that's gonna cost? You won't.


[User] Please transcribe this text

[Assistant] As someone who has seen both sides of all of those coins, like working as a product manager, where you are this in between, right? On the one hand,


[User] Please transcribe this text

[Assistant] You're working at this company who has their own policies and their own actual behavior, which don't always align, and you're customer facing that way.


[User] Please transcribe this text

[Assistant] And then you work with all these manufacturers, you work with all these brands or distributors or whatever else who also have their policies.


[User] Please transcribe this text

[Assistant] And in addition to their policies, the way that they actually behave. And so for me, reputation's everything.


[User] Please transcribe this text

[Assistant] Like, yes, yes, yes, yes, warranty matters. It's a written version of what you would like, I believe, in an ideal world, your reputation to be. But it's, the writing doesn't always match up with


[User] Please transcribe this text

[Assistant] You keep getting into stuff that I'm about to talk about. You're so good at it. That I'm driving the conversation forward. It's almost like I had a bit of a flow to what I was gonna talk about. And you're ready. Uhm.


[User] Please transcribe this text

[Assistant] So I felt our reputation spoke for itself. Was that hubris?


[User] Please transcribe this text

[Assistant] Go ahead, just do it. Yes. Okay. I assumed that the people I was talking to had like ordered from us, that they had already seen the quality and service, that it wasn't gonna be


[User] Please transcribe this text

[Assistant] It wasn't gonna be a major issue. I was clearly wrong. That was clearly my bad.


[User] Please transcribe this text

[Assistant] Uh, discussing how, uh, a lot of the community went straight to Steve's seven year warranty on his screwdriver. Uh, he has since made a video. I haven't watched it yet. Uh, frankly, I probably won't because the summary that I've gotten already is that he made it based on out of date information, so that's unfortunate.


[User] Please transcribe this text

[Assistant] There were, there were tweets clarifying stuff that he didn't cover, so.


[User] Please transcribe this text

[Assistant] Yeah, I mean, you can't be expected to read every tweet. It's not reasonable. There was a lot of talking from you boys. So, it's not reasonable. Uh, but basically, uh, what I said was, you know, I love Steve. He's a force for good in the industry. Uh, but to imagine that the seven-year warranty on his screwdriver is...


[User] Please transcribe this text

[Assistant] He will follow up on it. I believe he will. He's a principled guy. And if honestly, I think that if a shaft fell out of his screwdriver in eight years, he'd probably replace it.


[User] Please transcribe this text

[Assistant] Assuming he's still around doing this gig. And I think that because he's a stand-up guy. But that's the assumption. It's that he's still doing this gig. Uhm.


[User] Please transcribe this text

[Assistant] So it ultimately comes down to trust, no matter what. And I thought you guys saw me the same way, which was kinda heartbreaking actually.


[User] Please transcribe this text

[Assistant] But also eye-opening. Uhm, the number of people out there who will assume the worst of me just because I let you into my very real and yes, sometimes flawed thought processes.


[User] Please transcribe this text

[Assistant] There was a lot of, there was a lot of, oh, else as well.


[User] Please transcribe this text

[Assistant] For sure. It's frustrating. And I know, and again, like, I know because I see the numbers. The majority of you are like, yeah, he's got this.


[User] Please transcribe this text

[Assistant] And I know that, but the... You read a hundred comments on a video, which is the one that stands out.


[User] Please transcribe this text

[Assistant] Okay, yes and no, because you had- It's a verify stage. The mods of the subreddit consolidated the warranty hurricane into a mega thread.


[User] Please transcribe this text

[Assistant] Which, I was extremely, honestly, like,


[User] Please transcribe this text

[Assistant] I was, I was more personally upset by that than I should have been. I do not censor negative or critical posts about me.


[User] Please transcribe this text

[Assistant] And that has always, always been the policy. And I was just, I was looking at it going, when have I ever done that?


[User] Please transcribe this text

[Assistant] And then, and then it kinda gets worse, because I explained, we have staff, we do have people who are on staff as moderators on the unofficial subreddit, r slash Linus Tech Tips.


[User] Please transcribe this text

[Assistant] That's there for emergencies. The example that I used was doxing. I was outright called a liar over this. Uhm, even after the creator of the subreddit came out, said, hey look,


[User] Please transcribe this text

[Assistant] I checked the logs. They didn't touch a single thing.


[User] Please transcribe this text

[Assistant] Well then the gold posts moved, and now it was unethical for us to have mo-


[User] Please transcribe this text

[Assistant] Staff moderators on an unofficial subreddit, even if we weren't gonna touch anything.


[User] Please transcribe this text

[Assistant] And I just, I don't know what to say. I wasn't lying. Stuff happens in a community this size at our scale, whether it's doxxing or whether it's


[User] Please transcribe this text

[Assistant] Maybe I didn't want to tell you exactly what kind of problems they are, right? That's a possibility.


[User] Please transcribe this text

[Assistant] Whatever it is, stuff happens and there's a huge difference. Like honestly, the moderators there, they do a great job, but they're volunteers. I can't call them in the middle of the night on a Saturday.


[User] Please transcribe this text

[Assistant] Because some things like an emergency, there's a big difference between acting fast and acting now.


[User] Please transcribe this text

[Assistant] So yeah, I need someone on payroll that I can call. It's that simple. And it's not because someone said something mean about me. Like if we were, if we were moderating the discussion, you don't think we would have just blocked the word warranty and called it a day? That would have been pretty simple, right?


[User] Please transcribe this text

[Assistant] So, you know, if it makes you uncomfortable, I'm sorry, but safety comes first. Uhm, and if you don't believe me, then okay. Like, there's really nothing I- there's nothing else that I can say about it.


[User] Please transcribe this text

[Assistant] Come on guys, really? I think the WAN show viewers, I think the people watching this probably understand that whole guy who drops everything and has 50 people to do all the hard stuff for him, hashtag lie-ness. Uhm, I think you understand that that bit is an excellent way for us to make topics more approachable and to create a safe environment for people to make mistakes and learn. Uhm, I, I could absolutely polish everything.


[User] Please transcribe this text

[Assistant] There is no reason whatsoever that I ever have to make a mistake on camera. Think about it, right? We edit.


[User] Please transcribe this text

[Assistant] Other than Lanshow, I can make lots of mistakes on Lanshow, which I do. But I also make mistakes in our pre-recorded videos. There's a reason. There's a reason.


[User] Please transcribe this text

[Assistant] I also would like to think that you guys know that the success over here is not some kind of random accident. I did get lucky. I was in the right place at the right time, but I know what I'm doing, even if, even if, so here's the thing, I'm not, I'm not an idiot.


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[Assistant] Even if I didn't care about any of you. Not even a little.


[User] Please transcribe this text

[Assistant] Don't you think I'm smart enough to know?


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[Assistant] That if we denied any reasonable warranty claim or


[User] Please transcribe this text

[Assistant] Yeah, even if I didn't want our policy to be bend over backwards for everybody. I have to.


[User] Please transcribe this text

[Assistant] Okay, thank you Luke for helpfully getting ahead of me again. I think most of you understand my jam over here. I just didn't realize how many of you would jump on me, uh, not even due to this, due to some past grievance. The speed with which both the main forum thread


[User] Please transcribe this text

[Assistant] And the main backpack thread before they were consolidated. The speed with which they pivoted to, remember when he said ad block his tantamount to piracy? Was incredible.


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[Assistant] Skepticism is absolutely something that we probably need more of.


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[Assistant] Corps aren't your friends. Influencers aren't your friends. I happen to be both of those things. Corpo, Influencer. Great.


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[Assistant] So for the people posting that, fair enough. Uhm, but even if I'm not your friend, I'm not stupid. Uhm, to those of you who think I'm some kind of lucky idiot, uhm,


[User] Please transcribe this text

[Assistant] Hey, thanks for that, but I, I really don't think so. I'm not a genius.


[User] Please transcribe this text

[Assistant] My mother had me tested. I'm definitely not a genius, but I'm super duper not an idiot either.


[User] Please transcribe this text

[Assistant] So yeaah, we didn't, we didn't actually screw over a single customer and look at what we got this week. I, I know, I know what would happen if we actually boned anyone. For real. Like, it would, it would go, it would go mega viral. I don't, I don't think so.


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[Assistant] Yeah. I appreciate that. I'm throwing myself in here. So, bottom line.


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[Assistant] Here's our plan for the Trust Me Bro guarantee of quality. We will be offering a limited lifetime warranty.


[User] Please transcribe this text

[Assistant] Uh, guaranteeing no manufacturing defects. Uh, these will lead to replacement or repair at our discretion in accordance with local law.


[User] Please transcribe this text

[Assistant] It does not cover misuse, neglect, user modification, or intentional damage, obviously, nor does it cover normal wear and tear.


[User] Please transcribe this text

[Assistant] Uh, you know, obviously cover our butt, like any actual warranty. Look closely at them. They basically...


[User] Please transcribe this text

[Assistant] I'm out to the will of whoever it is to fulfill them, and I have a lot of will to fulfill them. I do not wish to have, uh, a poo storm on my hands because, like, over what? A couple hundred dollars? Honestly. Uh, even if it was all the backpacks, I wouldn't tarnish our brand that way.


[User] Please transcribe this text

[Assistant] Without our community, we're nothing. I've said it time and time again, uhm, if this is the first video you're watching, which Luke says is a possibility, he's right.


[User] Please transcribe this text

[Assistant] In the meantime, while we get all of that drawn up in a way that my lawyer doesn't yell at me, nothing changes. Our 100% local, not outsourced support, they might be a little slow sometimes. But they will take care of you, and if they don't, then nicker I will. It's that simple.


[User] Please transcribe this text

[Assistant] You either believe that I have the integrity to follow through on my word, or at the very least that I'm not enough of an idiot to break it.


[User] Please transcribe this text

[Assistant] Uh, or you don't. I can't make you. All I can do is keep doing my thing, and eventually you guys will come around. So that's it.


[User] Please transcribe this text

[Assistant] The Trust Me Bro Guarantee of Quality, which I'm gonna be pushing hard to make sure we call it that.


[User] Please transcribe this text

[Assistant] ShBingo on Twitch asks, can we define normal wear and tear? With all due respect, it's an expensive bag and while we know your quality, I'd hope it would hold up for a number of years. Well, that's exactly it.


[User] Please transcribe this text

[Assistant] That's how warranties are structured. Like, go, go, like, go read them.


[User] Please transcribe this text

[Assistant] It's usually at the discretion, not usually, it's basically always at the discretion of the manufacturer if you have


[User] Please transcribe this text

[Assistant] Done anything that voids your warranty. So it comes down to trusting me. And yeaah, we got your back!


[User] Please transcribe this text

[Assistant] Of course, just like we always have, that's my point, is that whatever warranty we write down,


[User] Please transcribe this text

[Assistant] It ultimately comes down to our will to fulfill it, and we have a lot. Full will. No limit to the will.


[User] Please transcribe this text

[Assistant] Oh, I see, okay, yeaah, yeaah, I see what you mean. Sorry, there is no reality where we don't just cover it. No, I know, I totally agree.


[User] Please transcribe this text

[Assistant] But just like any other warranty, ours will be worded in such a way that it would be very difficult to take it to court anyway, because we're probably just gonna copy someone else's. Sorry. We will have a lawyer look at it, but like.


[User] Please transcribe this text

[Assistant] Uh, so anyway, with all that in mind, we have a special edition shirt created by the one and only Sarah Butt, the Trust Me Bro warranty t-shirt.


[User] Please transcribe this text

[Assistant] All order items will be shipped together. This is not like backpack where your initial items will ship now and then your backpack will ship later.


[User] Please transcribe this text

[Assistant] It'll, oh, unless you also buy a backpack, in which case your other items will ship together, but like delayed by this shirt, and then the backpack will ship later. Unless the backpack comes in first, it depends which wave you're on. Mmm, okay. No, probably not. No, I don't think that'll happen.


[User] Please transcribe this text

[Assistant] Uhm, but there it is guys. The Trust Me Bro Warranty. I think she did an amazing job. It actually looks really good.


[User] Please transcribe this text

[Assistant] Oh, of course we shouldn't have done it. We should be a mature company that does the right, you know, responsible PR thing. You know, not only.


[User] Please transcribe this text

[Assistant] Look guys, I gotta, I gotta have some fun. I gotta have, I gotta have fun. I gotta have fun with this.


[User] Please transcribe this text

[Assistant] Oh, yeah, uh, well, I don't know. Request one.


[User] Please transcribe this text

[Assistant] Request one, wear it for Wednesday. I don't know if I'm gonna wear a Trust Me Bro shirt. You don't know if you're gonna wear the Trust Me Bro Warranty shirt? Maybe not.


[User] Please transcribe this text

[Assistant] There's only 19 bags in wave 2. Hey, thanks Anonymous for taking number 20 there. That looked like a backpack order on the, uh, on the monitor thing. Oh, there's a lot of those.


[User] Please transcribe this text

[Assistant] Yeah, so the bottom line is, guys, we got you.


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[Assistant] And I promise we're gonna get into some tech discussions at some point here, but I've got, I've got another, I've got another, this is a much smaller storm.


[User] Please transcribe this text

[Assistant] Yeah. It's coming. And in the meantime, nothing changes. It's coming. We'll deal with it.


[User] Please transcribe this text

[Assistant] We talked about my feelings for a bit, and then we said we're formalizing the warranty.


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[Assistant] This is awesome. Bradley says, I never cared! Four explanation marks. Wave one, baby! Thanks, Bradley.


[User] Please transcribe this text

[Assistant] Oh, I'm super, I'm super down. Oh, that would look, it would look ugly though. Maybe we do that as a second, second edition.


[User] Please transcribe this text

[Assistant] Where would you put it? Oh my goodness.


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[Assistant] Heck yeaah. Alright, thanks Luke. That's awesome.


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[Assistant] I just, I wanna be- Let's talk about something else. I wanna be done. Let's talk about something else for a bit. It's good. Okay.


[User] Please transcribe this text

[Assistant] Yeah, yeah, it's the shortage. So apparently the issue comes down to the mix of, you'll have to forgive me, the manly men who work in construction.


[User] Please transcribe this text

[Assistant] Uh, you'll have to forgive me, I'm probably gonna get this wrong, but I think it's the ratio of cement in the concrete. Does that make sense?


[User] Please transcribe this text

[Assistant] Well, it's our shirts, so. Oh, that makes sense. We don't, okay. We don't have, like, tank tops. That makes sense.


[User] Please transcribe this text

[Assistant] Oh, yeah, okay. That's fine. We don't have those anyways.


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[Assistant] Yeah, so uhm, but that doesn't mean that we're gonna swim the summer loop. Oh, why? It needs a month to cure.


[User] Please transcribe this text

[Assistant] And at that stage, they can put on plaster.


[User] Please transcribe this text

[Assistant] And then after that, they can tile. And then after that they can like.


[User] Please transcribe this text

[Assistant] Yeah, I mean I'm not a pool construction expert, which is why I hired hopefully experts to do it. We'll see how it goes. Well that's unfortunate. I don't even know. Oh, apparently I got it right!


[User] Please transcribe this text

[Assistant] Okay, good. And the ratios matter depending on what you're making. Right, right, right. So that's apparently the problem, is that there was a shortage, so there's been a bit of backlog to get through, and the Shotcrete, which is really cool, I happened to be off that day,


[User] Please transcribe this text

[Assistant] So I went out, I brought them a bowl of watermelon and I was just kinda hanging back like, watch man, I painted houses man. I know what's up.


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[Assistant] If you are out there working in the sun and the homeowner doesn't at least like bring you out a lemonade or something from the fridge, man, don't take this the wrong way but you suck.


[User] Please transcribe this text

[Assistant] Being woken up. Anyway, I was watching them shoot the, they call it shotcrete.


[User] Please transcribe this text

[Assistant] And it's wild. So they had two cement mixers in the back alley. They had this like machine that, I mean, the pump?


[User] Please transcribe this text

[Assistant] Must have just been incredible. Cause it's this, it's this like thing they hold and they just like blow it.


[User] Please transcribe this text

[Assistant] Vertically at the side. Wait, what? Yeah, I thought they would've, I thought they would've put down the molds and they would've cast it. No!


[User] Please transcribe this text

[Assistant] No, so they, they shoot it, and it's kind of like, man, I don't even know what I would compare it to, like it was kind of like painting almost, like, like, so they're like, they're like layering it, or like when they applied the, uh, the cellulose insulation, like the spray foam, right? But most people won't have that as a frame of reference, right?


[User] Please transcribe this text

[Assistant] Yeah, I don't know, so I don't know what to compare it to that most people would have a frame of reference for, but they're just like, they're blowing it up, they're like layering it on like this, and then they go back and they actually like hand sculpt it. Like with tools, but like hand tools, right?


[User] Please transcribe this text

[Assistant] So in one day, it went from rebar with gravel and like insulation on the sides, like foam board insulation. In one day, it went from that to


[User] Please transcribe this text

[Assistant] Uh, this like, super rough thing, and they had like 10, 12 people there. Like, huge crew. And so they go, and then someone's coming behind, like going, like smoothing it out, checking, making sure everything's true, and like, the stairs. It's one of those stupid things, right?


[User] Please transcribe this text

[Assistant] Like obviously, if someone had a gun to my head and said,


[User] Please transcribe this text

[Assistant] Try to figure out how they make stairs in concrete pools. I'd have been like, I mean, I guess they probably formed them when the concrete's wet.


[User] Please transcribe this text

[Assistant] Uhm, and then tile over them after. Am I dead yet? Right?


[User] Please transcribe this text

[Assistant] Like, basically make sandcastle stairs out of partially hardened concrete, because they have to work on it in stages, so they have to do the stuff that they can do while it's still really runny, and then do the stuff that they need to do when it's a little less runny, and they're just going around like, man, it was a really cool process, actually. That's my foot, by the way. Oh, that's, okay, here.


[User] Please transcribe this text

[Assistant] I don't even know if I want to talk about this other thing now. I'm so like, I'm so drained. Netflix has games?


[User] Please transcribe this text

[Assistant] Well, I mean, you know, it's about, it's like a chess thing, right? Huh? The, the Queen's Gambit. No, I know.


[User] Please transcribe this text

[Assistant] Right. So that's, man, if you had, like, let's say you run a store. You run a supermarket.


[User] Please transcribe this text

[Assistant] And you realize that you have an entire department that only 1% of people even like walk into.


[User] Please transcribe this text

[Assistant] I mean, it's funny you used go-karts as an example because I was like, where's he going with this?


[User] Please transcribe this text

[Assistant] So maybe this is just one of those things where an executive was like, yeah gaming.


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[Assistant] Like gaming, we gotta get a piece of that. I mean Netflix wouldn't be the first to try that strategy.


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[Assistant] Turns out gaming's like really tough. Yea, like I don't think-


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[Assistant] Or maybe they, yeaah, maybe it's not a problem and what they need to do is double down and have more than 24 games.


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[Assistant] And like, you look at how much Apple's invested in Apple Arcade, they have way more titles, and even with that, there's only one that as someone who's not already on the service,


[User] Please transcribe this text

[Assistant] Scrolling this, there's only one that I've gone, ooh, that's a killer app. I should consider Apple Arcade.


[User] Please transcribe this text

[Assistant] Uhm, and that's that, uhm, I think it's called Fantasian. I still haven't played it because I don't...


[User] Please transcribe this text

[Assistant] Have apple arcade and I don't want any cloud saves or anything stuck in iCloud. So I'll just wait for it to come to another platform where I can control my save data. But uhm, but yeah, I mean, I like, I.


[User] Please transcribe this text

[Assistant] Even though we talk about the tech industry a lot, I had no idea that Netflix was like, that this was a major push at least.


[User] Please transcribe this text

[Assistant] Oh wow, I forgot I have a mouse. I like pulled my mouse out before the show. Yeah, I should just, I should just always use my mouse.


[User] Please transcribe this text

[Assistant] Alright, we should probably do a couple of merge messages because they're getting a little bit out of control in terms of volume, uhm. Okay.


[User] Please transcribe this text

[Assistant] Dan, do you want me to, yup, uh, by the way, uh, trust, the only thing that's selling better than Backpack today is Trust Me Bro Warranty Shirt.


[User] Please transcribe this text

[Assistant] I do want me to just read them and you can keep curating because there's like half a dozen incoming. Yeah, why don't you pick a couple and just go for it.


[User] Please transcribe this text

[Assistant] Uh, Josh asks, how's your riding season going? How about a video on the bike and your gear? Uuuh. I've barely touched it.


[User] Please transcribe this text

[Assistant] I just wasn't able to for one reason or another for a while, like there was just no reason to ever be by myself going somewhere. And then finally, I had this string of opportunities to ride the bike.


[User] Please transcribe this text

[Assistant] And it was tetrised inside shelves and construction materials and crap in my lower garage, uh, while they were painting the walls. So it was just this island of debris with my motorbike at the center of it. I was like...


[User] Please transcribe this text

[Assistant] Even if I had the strength and time to move all of this, I wouldn't be able to because the painters need access to the walls. So I would have to not only move it, I would have to put it all back. And that's a lot for one ride. My riding season is going terrible. Thank you for asking Josh. Thank you for the order though.


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[Assistant] Uh, anonymous asks, oh my goodness, this is moving so fast.


[User] Please transcribe this text

[Assistant] For Luke, is floatplane background play being worked on?


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[Assistant] You re-inspired my interest in tech five years ago. Today, I'm helping implement an esports team at a university.


[User] Please transcribe this text

[Assistant] Oh, that's cool. Have you considered sponsoring an esports team or player under the LTT umbrella? That's a good question. Uhm, you know, it's, it's a funny thing, like the way I...


[User] Please transcribe this text

[Assistant] It kind of feels like, I don't know, what would I?


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[Assistant] So then do we take our influencer marketing and spend it on influencer marketing? To be clear, it's happened and you're going to see more of it.


[User] Please transcribe this text

[Assistant] But in terms of like, the gaming scene, I can't say I've given it a ton of thought. I...


[User] Please transcribe this text

[Assistant] With that said, I sponsored a local badminton club. I sponsored their team, but honestly that was not about the marketing.


[User] Please transcribe this text

[Assistant] Why am I, why am I buying marketing? I literally am marketing. So why am I paying someone else to do my job for me?


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[Assistant] And I'm not just sponsoring the team, so the, the sponsorship, uhm,


[User] Please transcribe this text

[Assistant] Covers like, like logo placements as to honestly, I told the, I told the head coach, I was like, dude, I don't care.


[User] Please transcribe this text

[Assistant] You can put the logo on the shirt. You could not put the logo on the shirt, quite frankly. Like no offense, but the literal dozens of people that are going to see the logo there and like.


[User] Please transcribe this text

[Assistant] What are you gonna do, a reverse Google Image search to find out what it is?


[User] Please transcribe this text

[Assistant] He was like very insistent that they like wanted to display the load. I'm like, okay dude, you do you. Drink water badminton actually sounds awesome. Yea, but I really, but I really don't care. Uhm, for me, what I was interested in was he laid out a plan to set aside a significant portion of the funding


[User] Please transcribe this text

[Assistant] Getting enough momentum while they build up attendance at these things to afford even, uh, like renting a school gym, you still have to pay. So to be able to afford the startup costs of the coaches and the gyms,


[User] Please transcribe this text

[Assistant] Um, it would have just been too much out of pocket. And so I said, yeah, I'd actually love to fund that. I love the sport. I think it's a really complete sport.


[User] Please transcribe this text

[Assistant] Uhm, you have to be fast, you have to be strong, you have to, you have to think.


[User] Please transcribe this text

[Assistant] Uhm, it is a far more, especially singles, it is a far more cerebral sport than I think people give it credit for. I have felt a lot of sports are like that.


[User] Please transcribe this text

[Assistant] Like you see something like football and if you don't know how it works you go, oh big guy thing.


[User] Please transcribe this text

[Assistant] Yeah, so they rent out the gym, the schools get a bit more funding, uh, I get to, I get to share my passion for a sport that I love, uh, it was kind of a no-brainer for me.


[User] Please transcribe this text

[Assistant] But this is something where, again, like I'm super involved in that community.


[User] Please transcribe this text

[Assistant] So like Luke was saying with the eSports thing, yeaah, I don't, I don't feel...


[User] Please transcribe this text

[Assistant] Like I have anything to contribute there. I feel like there's other people that are doing it better than I would already.


[User] Please transcribe this text

[Assistant] I don't know if we're gonna get through them all today, but we will do our darnedest. We will do our darnedest. Uhm, okay, no, we will do it. We'll do it. Sorry, sorry guys. Sorry, Dan. Sorry, Luke.


[User] Please transcribe this text

[Assistant] Uhm, no, no, no, no, no, no, no, no, no. Well, we got this. Uh, Brendan says, Long time viewer, first time caller. Would love to see you all talk about less commonly known tech careers. DevOps is not less commonly known.


[User] Please transcribe this text

[Assistant] And what are the less commonly known tech careers?


[User] Please transcribe this text

[Assistant] Like the thing you trained for is something that I don't feel like gets talked about a lot.


[User] Please transcribe this text

[Assistant] Yeah, there are very ignorant, terrible executives.


[User] Please transcribe this text

[Assistant] Do you both think the Steam store is full of spam?


[User] Please transcribe this text

[Assistant] Do you think it's harmful? Asking because there's a lot of spam games on the PlayStation store. I mean, there's a lot of garbage in the Steam store. Luke and I have gone out of our way to just buy the cheapest games on Steam that are really poorly reviewed and just play them. Honestly, it's a lark. It's some of the most fun I've had gaming in years.


[User] Please transcribe this text

[Assistant] Play it with a goofy friend. It's worth it. You'll have some fun. However bad you think it is, it's so much worse. It's actually worth it.


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[Assistant] Where you will find 11 slides of crap. But then you can just close that and it goes away.


[User] Please transcribe this text

[Assistant] That's the one kind of really aggressive advertising behavior.


[User] Please transcribe this text

[Assistant] The only reason it bothers me is because I often open up Steam after having not used it for a while on my VR PC where I do not have a mouse. So I have to use my stupid gyroscopic air mouse to


[User] Please transcribe this text

[Assistant] Get rid of the stupid thing and so that's the only reason it even registers that it exists for me as well.


[User] Please transcribe this text

[Assistant] Yeah, that like actually took me a second. Uhm, but yeah, I don't know. RTX 710 makes a good point. Porn games feel like 50% of Steam. It's true. You can turn that off. You can turn that off. And, I've noticed that you've gotta scroll pretty far in most genres to get into the just...


[User] Please transcribe this text

[Assistant] Obviously pornographic stuff. You can also turn it off. I doubt it's perfect.


[User] Please transcribe this text

[Assistant] I don't think I have anything filtered on mine, but I haven't come across almost anything by accident.


[User] Please transcribe this text

[Assistant] I dunno, I am honestly, I am the king of just not bothering to change settings when it's so much faster for me to just quickly click off of it and get on with my life.


[User] Please transcribe this text

[Assistant] On my desktop for years, I've had that stupid ShareX has an update, blah, blah, blah thing that comes up every time I boot my computer and I'm always like, I should really disable this.


[User] Please transcribe this text

[Assistant] For years, every time I've turned on my computer, I've thought, I should really disable this popup, I don't care. And then I just click off of it and I'm working. I'm using my computer. I'm the worst. I'm the worst.


[User] Please transcribe this text

[Assistant] No sponsors, good lord! Do you wanna do those? We should do that, yeaah. Cause we'll never get out of here if we don't do the sponsors. True. The show is brought to you!


[User] Please transcribe this text

[Assistant] Buy Wealthfront! Wealthfront is the automated investment platform that is focused on long-term wealth, designed to weather any market condition, even the one we're in now. With Wealthfront, you'll get- Can you guys relax? Okay?


[User] Please transcribe this text

[Assistant] You'll get a pre-built diversified portfolio that spreads your investing eggs across more baskets.


[User] Please transcribe this text

[Assistant] It's the time tested way to build long term wealth no matter what is happening in the market.


[User] Please transcribe this text

[Assistant] It automates your investments to make it easier to invest regularly regardless of the ups and downs of volatility. So if you want to invest for the long term when the market is basically having a clearance sale, this is their words, not mine. I do not provide investment advice. Do not wait. The time is now. Wealthfront makes it super easy to start investing.


[User] Please transcribe this text

[Assistant] You just answered a few questions about your risk level and your future plans.


[User] Please transcribe this text

[Assistant] And you'll get a personalized portfolio built for the long term. That's, that's it. Wealthfront was voted the best overall robo-advisor by Investopedia and is already helping nearly half a million people build their wealth with over $27 billion in managed assets. That's almost half as much as you'd need to buy Twitter.


[User] Please transcribe this text

[Assistant] Get a bonus $50 when you start investing with Wealthfront. So sign up today at Wealthfront.com slash when. The show is also brought to you by Vulture.


[User] Please transcribe this text

[Assistant] Vulture provides high performance cloud servers, bare metal storage, and managed Kubernetes at a fraction of the cost of big tech. You can deploy instances with your preferred OS through 12 pre-selected operating systems, and there's the ability to bring your own ISO. Their networking features are optimized for multi-cloud deployments thanks to VPC peering and direct connect.


[User] Please transcribe this text

[Assistant] And with 25 server locations worldwide, you can spin up low latency infrastructure for wherever your users are, quickly. That was earlier in the sentence.


[User] Please transcribe this text

[Assistant] With VultureTal and CloudGPU, you can deploy fractions of Nvidia A100s, cause let's face it, it's hard to afford the whole thing.


[User] Please transcribe this text

[Assistant] So you can handle even the most advanced workloads, and with the Vulture Kubernetes Engine, they take a load of the hard work on for you, so you can operate and scale with confidence using a 100% free control plane.


[User] Please transcribe this text

[Assistant] So right now, get an exclusive 30 day $150 code for new signups by going to getvulture.com slash when. That's get v-u-l-t-r dot com slash when.


[User] Please transcribe this text

[Assistant] Finally, the show is brought to you by Seasonic, who in place of their regular talking points has asked me to say up to 12 year warranty over and over and over again.


[User] Please transcribe this text

[Assistant] See Sonic! Up to 12 year warranty. See Sonic!


[User] Please transcribe this text

[Assistant] Years. That's right, Seasonic warrants their power supplies for a whopping one dozen years.


[User] Please transcribe this text

[Assistant] It has other features too, but out of respect for Seasonic's wishes, I will only be telling you about the 12 year warranty. The best thing about Seasonic, okay, I'm going off script now, the best thing about Seasonic though is everyone I've met there is just good people, and that is very important too. So yes, they have a written warranty that's long.


[User] Please transcribe this text

[Assistant] Is it industry leading? I think so. I don't think there's anyone who does a longer guarantee period than Seasonic in the power supply industry. Uhm, and why shouldn't they? They've been doing it since, as long as I've been alive actually, I think we were born in the same year.


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[Assistant] There ya go. There ya freaking go ladies and gentlemen. You can learn more at CSonic.com or at the links down below. Love it.


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[Assistant] I trust him, bro. I trust Seasonic. I trust Seasonic.


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[Assistant] It's one of the reasons we love working with them so much. They're just like, they're chill. They're just like, yeah, we make good power supplies. What?


[User] Please transcribe this text

[Assistant] Uh, they did that case, which was also cool. Okay.


[User] Please transcribe this text

[Assistant] Oh no, Endermax and Antec used to be the big names in power supplies and they totally broadened their portfolios.


[User] Please transcribe this text

[Assistant] Kinda think who else was like the old school big power supply makers. PC power and cooling wasn't big, but they were reputable.


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[Assistant] Uh, but they got acquired by OCZ. I don't think they actually ended up branching out. Speaking of companies whose warranties, uh, didn't end up panning out pretty well, they offered a lifetime warranty on their memory. I dare you to RMA some OCZ memory today. Uhm, then the, the, the way the, uh, the founder skipped town.


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[Assistant] Apparently he ended up somewhere in like South America.


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[Assistant] Yeah, that's the rumor I heard. I have no idea if it's actually true, but I know for a fact he ain't in America anymore. Cause that would have been a big, big problem.


[User] Please transcribe this text

[Assistant] New Egg reacts to a pricing error in the worst way is my headline here. This was prepared by Riley Murdoch. As someone who has caused pricing errors in the past, I apologize in advance for the somewhat more


[User] Please transcribe this text

[Assistant] Uhm, sympathetic, sympathetic read that I might have on this. In fact, I'm gonna let you do it. I haven't actually read this yet. I have no idea what happened. It's possible. It's just...


[User] Please transcribe this text

[Assistant] Outrageous and inexcusable, but I made mistakes before and I was very grateful when people didn't try to pin me to the wall for them.


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[Assistant] Redflagdeals.com, that brings me back. Redflagdeals was the bane of my existence when I was working as a product manager and was one of my top three bookmarks before I was a product manager. I also remembered that.


[User] Please transcribe this text

[Assistant] Man, Red Flag Deals was my jam. That was my haunt. NCIX forums and Red Flag Deals actually might have been my top two bookmarks back when I was...


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[Assistant] Okay, I'm gonna have to look at that a little more closely. It's possible that's not quite how it went down, but I'll explain that in a little bit.


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[Assistant] Uhm, so take this for what it is. Speculation. For the shipping confirmations that were supposedly recalled.


[User] Please transcribe this text

[Assistant] Uh, what is possible there is that the label was created. A lot of people don't know this.


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[Assistant] But when you get a shipping confirmation from a retailer, what that means is a tracking label has been created in the system.


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[Assistant] It does not mean that that consolidated palette of boxes has actually left the warehouse. So it is quite possible that these were not actually shipped and therefore from Newegg's point of view, not shipped. Now that, that doesn't necessarily


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[Assistant] Make me lean one way or the other in terms of, you know, uh, were their actions right or not right. It's just something that a lot of people misunderstand.


[User] Please transcribe this text

[Assistant] They think that, uh, shipping confirmation means the parcel is in the air. And it doesn't actually mean that. Uhm, another thing, oh shoot, what was I gonna talk about?


[User] Please transcribe this text

[Assistant] Ah crap, there was another, man, there was another really interesting...


[User] Please transcribe this text

[Assistant] Oh yeah, right, so the bit with customer support, having different stories.


[User] Please transcribe this text

[Assistant] That is pretty normal. Uhm, in a company that size, they would have probably multiple teams.


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[Assistant] But one person might have sent out a different one before that happened.


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[Assistant] Now, here's where I get into super speculation territory.


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[Assistant] EVGA officially slashed the price by $1000, right? Newegg discounted this GPU, this gigabyte GPU, by $855.


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[Assistant] Something I know about EVGA, from dealing with them, is that aside from their policies, by and large, within the constraints of the industry they operate in, because they don't have a ton of margin, by and large, they try to do the right damn thing.


[User] Please transcribe this text

[Assistant] As a company. And that goes for end users, that also goes for partners. So while it is possible that if it was an EVGA GPU


[User] Please transcribe this text

[Assistant] They might have been able to- Okay, so hold on. First of all, it's very likely that if EVGA is slashing the price by- Not very likely, it is a guarantee. If EVGA is slashing the price by a thousand dollars, Nvidia adjusted the price.


[User] Please transcribe this text

[Assistant] Period. That's how that works. EVGA doesn't have a thousand dollars of margin in an RTI, in an anything. They just don't have it. So, Nvidia altered the price. But, remember guys, Nvidia


[User] Please transcribe this text

[Assistant] Then, once it reaches the board partner, there are different layers of inventory. They have inventory that is on allocation or is raw chips. They have inventory that is completed boards. They have inventory that is binned to a specific skew, so whether it's a super clock.


[User] Please transcribe this text

[Assistant] Or a super super clock. Or a super ultra clock. Or whatever else.


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[Assistant] Then, they have inventory that is in their retail partners. So.


[User] Please transcribe this text

[Assistant] The way to deal with all those different layers of inventory comes down to whatever the agreement was, whatever the purchase agreement was for those GPUs. So an example of how it might normally work would be that Nvidia drops the price,


[User] Please transcribe this text

[Assistant] And EVGA goes, uhm, hey, we've like got tens of thousands of these things sitting in our warehouse and in our, uh, sitting unbuilt and sitting built in our warehouse. What on earth are we supposed to do with these? And Nvidia would in those cases, typically, if they're not...


[User] Please transcribe this text

[Assistant] If there isn't a special arrangement, they would offer what's called price protection or some kind of MDF or kickback or some way to take that new inventory and bring it down to the new cost.


[User] Please transcribe this text

[Assistant] There's lots of creative ways that you can play around with to do this. Sometimes they'll, they might, and I'm not saying Nvidia does it this way, but I've seen lots of different strategies. Sometimes they will simply offer you


[User] Please transcribe this text

[Assistant] Uhm, a credit on your next order. Sometimes, very rarely, they would issue a cash, uh, a cash back to you. Uh, sometimes it, if it's a smaller amount and it's not like critical to doing, maintaining your business, uhm, they might offer you like an MDF, like a marketing discretionary funding where you just have to send out some email blasts that promote


[User] Please transcribe this text

[Assistant] Whatever this brand is. And then they'll send you cash for that. However they can justify it on their books. Another way they might do it is a blended cost. So they might sell you this new lower cost inventory at an even lower rate.


[User] Please transcribe this text

[Assistant] So that you'll load up on more and push this new aggressively priced product, uh, and that'll help bring down the cost of your existing inventory. There's lots and lots of different strategies that you can use around this. Uhm, and so what I suspect is happening right now


[User] Please transcribe this text

[Assistant] Is some GPUs are being covered in such a way and some of them are hanging in limbo and it depends on whatever the agreement was. If I'm Nvidia and I'm clearing all of my old 7900 GTX GPUs to EVGA and I think it was one other partner to rebadge as the GTO,


[User] Please transcribe this text

[Assistant] That was just like this weird one-off card, and I'm using this example because it's a very real world example.


[User] Please transcribe this text

[Assistant] No refunds, no exchanges. You want these old chips right when the new generation's coming in? You deal with them.


[User] Please transcribe this text

[Assistant] But on a current gen product, in order to support their partner, Nvidia doesn't want their board partners going out of business, really. It's not, that's not good. They want them scraping by.


[User] Please transcribe this text

[Assistant] So they, so they would have some kind of price protection agreement in place on EVGA's existing inventory.


[User] Please transcribe this text

[Assistant] Where it gets a little bit more grey is what about EVGA's inventory that belongs to a retailer? What about a retailer's stock? So that comes down to that board partner's specific agreement, not just with that retailer, but maybe even for that specific shipment.


[User] Please transcribe this text

[Assistant] Maybe these are ancient, ancient cards, these gigabyte cards at Newegg, that were bought back at the peak of the GPU crisis, uhm, that were sold as is.


[User] Please transcribe this text

[Assistant] No, you guys, you guys got your allocation. These things move on their own. We don't want any part of it. And that was part of the condition for a price or an allocation or a promotion or whatever the case may be.


[User] Please transcribe this text

[Assistant] It's possible that that's where the wires got crossed. And I realize it sounds very convoluted to you guys, but these are very real things that really happen. So maybe EVGA.


[User] Please transcribe this text

[Assistant] Went to Newegg and was like, hey, we're price protecting everything. Let's get the new prices in place. Don't worry. We got you. Maybe Gigabyte didn't. Maybe there was a different arrangement there.


[User] Please transcribe this text

[Assistant] All of their 39 ETIs were in line with the rest of the industry thinking, oh well, it should be fine, cause we're gonna get, we're gonna get MDF or we're gonna get price protection back on all of this stuff, so we'll deal with it later. But maybe they didn't realize that the PM had struck a special deal on these particular cards and there wasn't gonna be any price protection. Uhm.


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[Assistant] So was it a pricing error? Almost certainly. But was it a pricing error where they just like fat fingered the keyboard? I suspect that's very unlikely, looking at the size of the discount and the


[User] Please transcribe this text

[Assistant] Other moves that are being made by other players in the same space. Uhm, that's my, that's my takeaway. As for them lying about stock and leaving customers with $25 gift cards, at the end of the day, I think it's gonna come down to


[User] Please transcribe this text

[Assistant] So, we'll see what happens. Uhm, I, I, there's the inside baseball of what might have gone down. Uhm,


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[Assistant] I hope that it was an innocent mistake. I, I hope that nobody actually ended up out any money over this. And I, I sympathize with anyone's disappointment in not getting the deal. Uh, bad situation.


[User] Please transcribe this text

[Assistant] Hold on, let me check. Ugh, I don't have my email open anymore. I'm pretty sure it was in 2018, though.


[User] Please transcribe this text

[Assistant] In 2018, I was heading to Shenzhen in China, uh, for a OnePlus sponsored video. On the way over,


[User] Please transcribe this text

[Assistant] I believe it was, it might have been Colton. I think it was someone from our team that suggested, this was right around the time that Scotty from Strange Parts was blowing up with


[User] Please transcribe this text

[Assistant] Anyway, uhm, on the way over, I also heard from a YouTuber slash content creator, cause, you know, YouTube's a bit of a grey area over in China, named Naomi Wu, who,


[User] Please transcribe this text

[Assistant] I was like, wow, this is so serendipitous. I'm literally on a plane. Uh, this is, this is great. Uhm, I'm, I'm heading right over there. Who was interested in joining Floatplane? Uhm.


[User] Please transcribe this text

[Assistant] So I suggested a collab while I was there. My idea was a studio tour, cause I...


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[Assistant] How about we just meet up and talk about float plane then? I'll be back at my hotel in the evening, we could meet there. She didn't want to, and I want to stress this. That is totally fair.


[User] Please transcribe this text

[Assistant] There's different cultural norms, there's different thresholds for what constitutes a public meeting place, uh, for me.


[User] Please transcribe this text

[Assistant] I thought a hotel lobby is a very public meeting place, but everyone has a different perception. And I want to make it, while I want to make it clear that I said nothing about my room and I had no intention of doing anything other than pitching flow plane, I respect that women, man.


[User] Please transcribe this text

[Assistant] In the tech industry in particular, uh, run into unsolicited advances from who are supposed to be professional contacts a lot. Now, with all of that said, let me see if I can find my thing here.


[User] Please transcribe this text

[Assistant] This is what was tweeted, uhm, good gravy. Was this actually three years later? Okay, well, at any rate.


[User] Please transcribe this text

[Assistant] Uhm, this is what Naomi tweeted three years later in response to a video that we posted on 3D printing chocolate.


[User] Please transcribe this text

[Assistant] Uhm, he had no interest in the 3D print mill, really.


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[Assistant] Eh, I passed on the evening hotel visit when Linus was in Shenzhen. It's one of those, I'd really have preferred you hadn't done that because it could have been totally innocent and you could be a 100% perfectly decent guy, but I'll always question if that cost me things. My response to this was a textbook horrible, horrible response. The truth is, I am an emotional creature sometimes.


[User] Please transcribe this text

[Assistant] The implication of that tweet was pretty clear to me. The words, evening hotel visit, had a pretty clear meaning to me.


[User] Please transcribe this text

[Assistant] So, I responded in the worst possible way. I said, we discussed it, the 3D printer, during our writers meeting, couldn't come up with a good project for it for the time being, so we put it on ice.


[User] Please transcribe this text

[Assistant] Even with the novelty factor, the chocolate printers are second worst performing out of our last ten videos, and it's a common thing. Sad face.


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[Assistant] Then I said, also, my reputation's impeccable, so this probably doesn't even merit acknowledgement, but are you even serious right now?


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[Assistant] Video of me wrapping my other collab at night, but I guess trying to squeeze in a float plane meeting before my morning flight is an evening hotel visit.


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[Assistant] What I ultimately decided to do at that point was just go, okay, well, it's pretty clear that


[User] Please transcribe this text

[Assistant] We're pretty far away in terms of what happened here. I've, I've said my piece, which is no.


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[Assistant] Uh, and I just don't really have anything else to say, and honestly if I open my mouth again, I'm probably gonna make it worse.


[User] Please transcribe this text

[Assistant] So I have not opened my mouth, making things worse, until now.


[User] Please transcribe this text

[Assistant] Because in the wake of the backpack warranty saga, somehow this turned into something to do with Naomi, I don't know.


[User] Please transcribe this text

[Assistant] It has something to do with 4chan. It's not a site I spend time on. I just don't know.


[User] Please transcribe this text

[Assistant] And here is how the story has changed.


[User] Please transcribe this text

[Assistant] Imagine for a minute, a woman said, I'm not really comfortable coming to your hotel at night, and you were professional, told her,


[User] Please transcribe this text

[Assistant] Regretted you had no other time this trip but would follow up via email. Nope. Ghosted.


[User] Please transcribe this text

[Assistant] Men don't creep because they can have professions. This is responding to another tweet. Okay. That didn't happen.


[User] Please transcribe this text

[Assistant] Now we're past implications and we're into utterly baseless accounts of events.


[User] Please transcribe this text

[Assistant] So in the interest of transparency, I have screenshotted before the show my entire communication history with this particular individual. So let's go ahead and- That happens through email.


[User] Please transcribe this text

[Assistant] Yes, there was some communication through not email, uhm, but that's, that's in here. Oh, okay. So, I say when we switch over. Alright. So, at some point in the trip,


[User] Please transcribe this text

[Assistant] Uh, sent you WeChat requests, so we did correspond via WeChat. Uh, that was where we ultimately decided not to meet up. Okay? Then, when I returned, so this is one week later. Here we go. Alright, I'm back and my jet lag is better now.


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[Assistant] Did you want to have a call about this at some point this week? What day is good for you? I can walk you through the details, show you how the platform works, and hopefully get you signed up. Smiley face.


[User] Please transcribe this text

[Assistant] Sure, if that works best, uhm, my listing comprehension, et cetera, uh, this time works, if that works for you.


[User] Please transcribe this text

[Assistant] I can chat tonight in about an hour. It is now the next day. It is April 18th at 4 45 PM. What platform works best? Can you use WhatsApp voice? Do you still have WeChat? I have WeChat. Didn't see a voice option. If it has it, that's fine. It does talk soon.


[User] Please transcribe this text

[Assistant] Then I sent a follow-up email after our voice conversation. This is super nice that I have this.


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[Assistant] Per our conversation, future incidents of illegal actions like doxxing would be likely to result in disciplinary action. We want to be an open and welcoming platform, but we cannot allow illegal activity to take place on our site. Right now we only have a $3 tier.


[User] Please transcribe this text

[Assistant] Uhm, with early video access, you can decide how early. We are doing one week early for Linus Tech Tips.


[User] Please transcribe this text

[Assistant] In the future, we will offer more support tiers with higher resolution videos so you can charge more, and also no videos so you can charge less. The basic tiers without early access videos should be quite a bit cheaper for people who just want to support you. I have CCD Vaughn in this email who will help you with payment options. Please let her know how you were handling it through Patreon. She will also put-


[User] Please transcribe this text

[Assistant] Uhm, the bit about how I supposedly ghosted her is...


[User] Please transcribe this text

[Assistant] Oops, nope, that's the same one again. Okay! This is an interesting one.


[User] Please transcribe this text

[Assistant] Oh, not like that. My bad. Listen, let's do this over email or chat when I get back. I didn't even think this through when I said I was really uncomfortable. No problem. Nope. Ghosted.


[User] Please transcribe this text

[Assistant] And if I said anything about it, gotta blame me. Okay, so, so I did, uhm, we did chat about it via email when I got back, so that's good, uhm, I guess.


[User] Please transcribe this text

[Assistant] And then, where was it? Blah blah blah. Ah yes, here we go. Did he CC his wife with his evening invitation to his hotel?


[User] Please transcribe this text

[Assistant] No, he removed her from the conversation. Ah, okay, well why don't we revisit the screen capture? What actually happened was...


[User] Please transcribe this text

[Assistant] Yvonne was not in the conversation from the initial outreach and what I actually did was got back home.


[User] Please transcribe this text

[Assistant] And, da da da da da da da, added my wife!


[User] Please transcribe this text

[Assistant] And there it goes, actually it's my fault for not understanding he has to drop his wife from conversation and make my access to floatplane conditional on visiting his hotel room at night. Uhm.


[User] Please transcribe this text

[Assistant] Oh, Chloe asks, you pride yourself on honesty and transparency. What's the deal with this?


[User] Please transcribe this text

[Assistant] Uh, oh no, this is, this is just asking for advice on sponsorships. Uh, blah, blah, blah. Just getting some guidance on how much you can charge for sponsorships. Some guidance on conversion.


[User] Please transcribe this text

[Assistant] Uhm, this is all super old numbers, so don't read too much into it in terms of like, floatplane.


[User] Please transcribe this text

[Assistant] This is really old. This is 2018. This is literally over four years ago. Quite a few minutes ago.


[User] Please transcribe this text

[Assistant] Uhm, I forget what this, I forget what the implication was here. Yeah, yeah, so that's not what happened. I thought we had a deal, we literally sent over our contract, so uhm, that's not how it went. Uhm...


[User] Please transcribe this text

[Assistant] Okay, this is, this is an important lesson.


[User] Please transcribe this text

[Assistant] I think it was pretty gross to try. Yeah, uhm, okay. Yeah. Oh, that's an interesting implication.


[User] Please transcribe this text

[Assistant] Nope, just no. That's just completely not what happened. Uh, part of being careful about email conversations.


[User] Please transcribe this text

[Assistant] Uhm, would be checking your email conversations to see what happened. Cause that is not what happened at all, even a little.


[User] Please transcribe this text

[Assistant] And ghosting me after the fact made it even more suspect. No, no, no. That's not what happened. He's not going to own it was poorly handled and that's fine. I own it.


[User] Please transcribe this text

[Assistant] Part of it was poorly handled, but the other part is just not, uhm, that's just not true, you weren't ghosted. Yeah.


[User] Please transcribe this text

[Assistant] Uhm, doo doo doo doo, doo doo doo. No man, it's just, man, this was quite the tweet storm. We never chatted regularly, that, that email, and then the one very short chain asking about reviewing the 3D printer. The phone conversation and the WeChat.


[User] Please transcribe this text

[Assistant] Uh, trying to arrange a time to meet up is it. That's the extent of our contact.


[User] Please transcribe this text

[Assistant] Uh, how many of you going from regular chat slash email to zero contact after you decline a late night hotel visit? What regular...


[User] Please transcribe this text

[Assistant] Chat and email. I literally, the first outreach was while I was on the plane. It was, it was within hours.


[User] Please transcribe this text

[Assistant] Oh, I got one more bit, this is good. I was busy shooting all day. That's, that is what I said. Uhm, yes, you decided to come to Shenzhen and do a collab with a white guy, not a local Chinese woman and tech YouTuber, and have a white guy show you around the electronics market and save the Chinese girl for the only time left, late night hotel visits. So, what actually happened,


[User] Please transcribe this text

[Assistant] Uhm, let me see if I can find it. Here we go. Uh, oh man, I don't have a game.


[User] Please transcribe this text

[Assistant] Strange parts Shenzhen. Thanks for reaching out. WhatsApp is this, WeChat's good too.


[User] Please transcribe this text

[Assistant] If you've got some time and want to tour the markets or just want to meet up for beer or something, let me know. Would love to meet up. We're in town for our sponsored gig. This is April the 9th.


[User] Please transcribe this text

[Assistant] Uh, with OnePlus, but we're totally down to make some other videos. I saw your tweet saying you'd love to show some cool techie places.


[User] Please transcribe this text

[Assistant] And after we chat for a little bit, I'm sure we could find a cooler fun angle. I need to have a look at my scheduling, but it would likely be in the evening. What's your next couple of days look like?


[User] Please transcribe this text

[Assistant] I'll switch to WhatsApp when I land, but I wanted to get this message off to you so you know I got yours. Nope, it was just...


[User] Please transcribe this text

[Assistant] My schedule was really busy, and no, I didn't go there to collab with Scotty. I went there to shoot the OnePlus Factory Tour. That's why I was actually there. It was an extremely tight schedule.


[User] Please transcribe this text

[Assistant] Uhm, and we were also trying to do a video that never ended up getting published about how to circumvent the Great Firewall. So I had the OnePlus video, which was a multi-day project. I've actually got my itinerary here for the trip. Ba ba ba, here it is.


[User] Please transcribe this text

[Assistant] I was up in the morning, not too early in the morning, gotta remember I'm like nine hours out of my regular time zone or something stupid like that.


[User] Please transcribe this text

[Assistant] Work all day, and then this is when I ended up going to the market with Scotty, uh, not with OnePlus, uh, so I turned what was supposed to be a OnePlus thing in, uh, very gracious hosts, thank you very much, uh, particularly shoutout Nicole, uhm.


[User] Please transcribe this text

[Assistant] I turned that into a video for myself, and I was like, I dunno, maybe I'll mention them or something. Mention OnePlus. Uh, but it was, it was really tight, and as you guys probably saw in that video, I wasn't at my best. I pushed myself really hard on that trip.


[User] Please transcribe this text

[Assistant] And there were a lot of people that commented that I was, that I was rude or cranky or whatever else in that video. Uh, if you look closely, you'll probably notice that it was actually night by the time Scotty and I finished. So.


[User] Please transcribe this text

[Assistant] It was just a really tight trip and I didn't have a lot of time. That's just all there is to it.


[User] Please transcribe this text

[Assistant] And my flight out the next morning, I've got my, I've got my ticket here as well, was at 11.15, which sounds like I've got a lot of time in the morning, but not, not really. You have to, like, pack, you gotta back up all your media. It's very international as well.


[User] Please transcribe this text

[Assistant] Uhm, well no, no it was a domestic flight first, actually I don't remember.


[User] Please transcribe this text

[Assistant] I, I tend to err on the side of I need to get home from China, like when I'm very, very far away.


[User] Please transcribe this text

[Assistant] So, no, there wasn't time the next morning either.


[User] Please transcribe this text

[Assistant] Uh, the first time around with this, the implication of impropriety was there, but there still seemed to be an awareness that the perception of wrongdoing was a perception rather than


[User] Please transcribe this text

[Assistant] Something that I actually said or did. Uh, my response was cringe.


[User] Please transcribe this text

[Assistant] But I got completely blindsided by this. I had no idea what else to say. Uh, my bad, as we've talked about a lot today. I'm not exactly the king of PR. Uhm.


[User] Please transcribe this text

[Assistant] At this point though, it's clear that the story has morphed in a very significant, very


[User] Please transcribe this text

[Assistant] Uhm, very harmful, very negative, uhm, way that is not connected with the reality of what happened on that trip. Uh, I can't speculate about Naomi's motivations in any of this. I just want to set the facts straight.


[User] Please transcribe this text

[Assistant] I tried to schedule a meeting when I was on a very tight timeline.


[User] Please transcribe this text

[Assistant] The truth is, I also wasn't super comfortable navigating an unfamiliar city at night without Google Maps. So.


[User] Please transcribe this text

[Assistant] Where we're really running into trouble here is that the claim is that because that meeting didn't happen, I somehow ghosted or withheld


[User] Please transcribe this text

[Assistant] That's just completely, that's a complete fabrication. I don't, I don't know how this has happened, especially when these are just, these are emails. Presumably she has access to the same email chain that I do. I don't, uhm, I don't know.


[User] Please transcribe this text

[Assistant] So, so having them, she can check for herself. She can also know that I have them. Why would...


[User] Please transcribe this text

[Assistant] Yeah, I mean clearly, clearly I, I did, I did not nail the...


[User] Please transcribe this text

[Assistant] You know, the cultural norm of meeting in a hotel lobby here? Super normal.


[User] Please transcribe this text

[Assistant] You know, if that's not normal in China, it was news to me. I, you know, I, it was either my first or second time to China, like I hadn't spent a bunch of time there or anything like that. Uh, you know, I did have experience meeting with, you know, Chinese business partners here in, you know, whether it's in Las Vegas at CES or, um,


[User] Please transcribe this text

[Assistant] You know, whether it's, uh, okay, one super weird meeting that I had.


[User] Please transcribe this text

[Assistant] Uhm, was at the, uh, at the hotel at YVR airport.


[User] Please transcribe this text

[Assistant] They were in town on the way somewhere else, had a layover and were like, hey, can we meet?


[User] Please transcribe this text

[Assistant] So we met in the hotel lobby there, like it's, it's happened a lot to me. So I didn't.


[User] Please transcribe this text

[Assistant] I didn't think for a second that that was not a completely normal thing. And yeah, I didn't handle that well last time around. But...


[User] Please transcribe this text

[Assistant] Well, that's interesting. We've got some, uh, merch messages to get through here, and unfortunately, uh, Dan had to go deal with something, so I guess I'll read them. We played around with it, and ultimately,


[User] Please transcribe this text

[Assistant] Decided that unless we were gonna go for, like, a proper archival tape drive system,


[User] Please transcribe this text

[Assistant] Without that, it wouldn't really be useful to us. What we use the Vault for is on the off chance we're gonna need some footage, it's nice to be able to grab it and chuck it into a timeline. If it was as much work as going and checking some kind of Excel sheet or database, trying to find like what? A clip? A clip number? Like a file name?


[User] Please transcribe this text

[Assistant] Going, digging that tape out, manually inserting it into a thing and copying it off, like it would never happen. It would just never happen. So what we determined was that we can only afford to keep whatever we can afford to keep on spinning rust.


[User] Please transcribe this text

[Assistant] And even then, the vault is not that important. The worst case scenario for us is we re-download the footage from YouTube or, actually this has been, this has saved our bacon a couple of times, or from Floatplane, where there's a higher quality version, in fact an original, you store original quality for us, right?


[User] Please transcribe this text

[Assistant] We've pulled video off Floatplane before and so because we already have an offsite globally redundant backup,


[User] Please transcribe this text

[Assistant] Of the footage that actually made it into videos, the vault is a convenience. Uhm, it's, it's, it's a nice to have. It's not a need to have. That's why we don't have any redundancy for it. It would cost tens of thousands of dollars to have redundancy for the vault and it's just not worth it for us.


[User] Please transcribe this text

[Assistant] Telling them to stop is, I don't know. I don't know what else to do or say.


[User] Please transcribe this text

[Assistant] I think we just need to move on because we've said, we've said our piece.


[User] Please transcribe this text

[Assistant] So here, the only time a battery would be useful for me would be in the event of a power outage. I'd be able to limp along on battery and if we had an extended power outage, let's say


[User] Please transcribe this text

[Assistant] Let's say our power was out for like, days at a time, which in an urban area like I live in is like, I had snowball's chance in today's climate. Ah, sorry. Very unlikely, basically.


[User] Please transcribe this text

[Assistant] Uh, because we have what's called net billing with our local utility monopoly. So BC Hydro allows you to buy or sell back any amount of energy continuously depending on whatever the production is of, uh, say, you know, let's say you have like, uh,


[User] Please transcribe this text

[Assistant] But I don't have to. Because of net billing, I can essentially use our provincial power grid as a giant battery.


[User] Please transcribe this text

[Assistant] Yeah, super cool, but it's not useful for me.


[User] Please transcribe this text

[Assistant] You are not. You are not. You are in good company. There are literally dozens of you.


[User] Please transcribe this text

[Assistant] Are you ladies, gentlemen, and user specified ready? Because here we go!


[User] Please transcribe this text

[Assistant] We are three, wow, that's actually higher than before, I think. 3.6% identifying as female, 95.3% identifying as male, and 1.2% user specified.


[User] Please transcribe this text

[Assistant] As for ages, I guess you guys can't really see that. Dan, do you mind just, uh,


[User] Please transcribe this text

[Assistant] He's on it. He's on it. Oh, what a guy. Oh my goodness. Thanks Dan. Uhm.


[User] Please transcribe this text

[Assistant] We have some minors bearing in mind of course that most of these are probably grouped into these next two groups because they lie about their age so they can have access to the full platform. Then we, uh, in terms of age are solid in the 18 to 34 year range and we start to trail off once you get to 35 to 44.


[User] Please transcribe this text

[Assistant] Apparently I'm, uh, I'm, uh, I'm no longer my own core demographic, Luke, as of very soon. Oh no, now, now, yes now. Uh, and then the senior crowd is pretty small, I'm pretty sure this is my grandma and grandpa.


[User] Please transcribe this text

[Assistant] Uhm, and this is probably Luke's parents.


[User] Please transcribe this text

[Assistant] So that's about, that's about it. Yea, definitely trails off pretty hard.


[User] Please transcribe this text

[Assistant] That was that whole thing. But you can't just like, start making CPUs.


[User] Please transcribe this text

[Assistant] Yeah, so either you buy AMD or you buy Intel. Good luck with that.


[User] Please transcribe this text

[Assistant] Uhm, I mean, they haven't reached out. I, uh, bloody hell, where'd it go?


[User] Please transcribe this text

[Assistant] Did you, uh, archive it already? Yes. Oh man. I got it.


[User] Please transcribe this text

[Assistant] Yeah, I mean, the big one for me guys is like, content is, content is everything. When AMD gave us early access to, what was it, like Vega or something like that, we were the first to unbox the Alienware


[User] Please transcribe this text

[Assistant] With uh, with like Vega graphics in it at LTX 2017 or something like that. We were all over it, like we'll trip over ourselves to bring fresh interesting info and coverage to our viewers. But if you just want us to do a puff piece where we just like, you know,


[User] Please transcribe this text

[Assistant] We jerk you off for a little while and talk about how great you are. Like, save yourself the plane ticket. We're not gonna do it, right? Like, we got invited down to someone's HQ.


[User] Please transcribe this text

[Assistant] And I pretty much said like, okay, what are we seeing? They were like, oh, it's going to be.


[User] Please transcribe this text

[Assistant] It's gonna be our, our lab where we create our vision of the future. This was like a Silicon Valley tech giant. And I'm like, what even is that? That doesn't mean anything to me. Let someone else do your puff piece.