Basic amenities : The high percentage of patients assessed positively the marking in hospital ( 97 % ) and cleanliness of linen ( 89 % ) , followed by the general indoor appearance room in which patient stayed , lack of noise ( 70-80 % ) , hospital meals , furniture ( 60-70 % ) , availability of personal hygienic articles ( 50-60 % ) , cleanliness of hospital room , toilet , showers and bathtubs , and availability of soap ( 40-50 % ) .