Except for Shijo-Omiya, Katabiranotsuji, and Arashiyama, all stations are unmanned; some unmanned stations which handle many passengers (such as Uzumasa Koryu-ji Station) may have a staff member on site during rush hours or peak seasons to guide passengers and assist in fare collection and safety management.
四条大宮・帷子ノ辻・嵐山の各駅を除き無人駅だが、無人駅でも乗降客の多い駅（太秦広隆寺駅など）には時期や時間帯によって係員が配置され、乗客案内、運賃収受の補助、安全管理などを行っている。