The hotel has a welcome counter located at Kyoto Station where besides checking in and making reservations, it is possible to have luggage handed over at the counter conveyed to the hotel.
京都駅構内にウエルカムカウンターがあり、チェックインや宿泊予約のほか、カウンター預けた荷物をホテルで受け取ることも可能。