During peak congestion periods, such as the autumn leaf season in November, special transfer tickets are issued to passengers of the Kyoto City buses that go to Kyoto Station via Ginkaku-ji Temple, Heian-jingu Shrine and Higashiyama Sanjo (routes 5, 57, 100, etc.) so that they can transfer from bus to subway at this station in order to reach Kyoto Station.
なお、11月などの紅葉観光の最混雑期には、銀閣寺平安神宮から東山三条を経由して京都駅に向かう市バス（5,57,100系統など）の乗客が、振り替え票を得て、この駅から京都駅まで地下鉄に乗り換えることのできる臨時的な措置が採られる。