The intervals of the trains increases to 20 minutes even in the rush hour between Kyoto Station and Takeda Station, and during the daytime the interval increases to 22 minutes between Shin-Tanabe and Shin-Hosono Station (JR's Osaka Higashi Line faces a similar situation).
京都～竹田間はラッシュ時でも最大20分間隔になり、昼間の新田辺～新祝園間は最大22分間隔になる（JRのおおさか東線も同様の事態が起きている）。