我可以如何退货？
From the date of delivery, you have 30 days to return your item(s). Products should be returned unused, undamaged, and packaged in their original boxes. All our returns are free of charge using our prepaid return label. Customers with a RIMOWA account are able to process their return entirely online. Refunds will take between 10 - 14 working days from the date of the receipt of your item at our warehouse. To receive any return documents and/or a prepaid TNT shipping label, connect to your RIMOWA account in order to process your order online and you will be asked to contact our customer service by email, or by filling out this contact form in order to organize the pick-up. Following this, you will be able to print your return shippment label.
您可在您 RIMOWA 账户下的“账户设置”中轻松更新或修改账户。如要删除您的账户，请致电 +44 207 660 0544 或通过联系表格联系我们的客服团队。