什么是呼叫栏cti连接器？
callbar cti连接器链接到zendesk和salesforce到talkdesk帐户。这样，当您单击callbar应用程序中的联系人时，将在您的首选crm系统中弹出相关的客户端信息。
if all available agents are busy, the call is transferred to the waiting queue. if that call isn’t answered within the admin’s set waiting time limit, it will either be sent to voicemail or forwarded to an agent’s backup phone number (personal cell phone number, home office phone number, etc.)