cancellation and reschedule policy
no cancellation and refund would be accepted after the order is confirmed.  we also reserve the right to not accepting any reschedule request due to limited availability. please note that we need to spend considerable time to manage and handmade each order.  if rescheduling of pick up / delivery date is needed, please notify us at least 5 days in advance.  rescheduling is subject to availability of the new pick up / delivery date.as we have to prepare in advance for every order, we do not accept cancellation and reschedule request due to bad weather and other force majeure situation.
訂單付款確認後，不接受任何的取消或退款要求。因為每天的製作名額有限，我們亦保留否決改期要求的權利。我們需要大量的時間處理訂單及製作蛋糕。如果訂單的日期必需更改，請你提前最少在訂單日期5天前跟我們提出改期，我們會視乎新的訂單日期還有沒有名額，才能決定可否接納改期要求。因為訂單需要提前預備，我們不接受因惡劣天氣或其他不可抗力的訂單取消及改期要求。