in addition to cushman , according to the rtc memo , companies banned as contractors for the agency are automated services group inc. , a silver spring , md. , computer concern , and its principal , conrad hipkins ; billy norris appraisals , phoenix , ariz. , and its principal , william norris , and a related company , u.s.a. appraisals ; finacom inc. , annandale , va. , and its principal , emily woo ; and ralph edgar group , lake geneva , wis .