This policy covers how the Sater Design Collection (Sater Design) treats personal information collected and received from you, including personal information about you that is personally identifiable.
Information Collection and Use
Sater Design collects personal information when you create an account on our website, when we receive an email from you and when you call to speak with one of our customer service representatives.
When you create an account with us, we ask for information that will allow us to best serve you throughout the process of deciding on and ordering a set of house plans to build. This includes your name, company name, email address, phone number, fax number and complete mailing address. When you place an order with us on our secure website, we will ask for your credit card information.
Sater Design collects information about orders you place with us and about plans you choose to save for later viewing.
Sater Design uses the information we collect to fulfill your requests for our house plan books and house plans, to track relevant phone conversations regarding your questions and concerns and, no more than once a month, to advise you about new house plans or services offered on our websites.
You can edit the personally identifying information we store about you at any time by logging into your account using your username and password.
Prior to your order of house plans, Sater Design does not at this time share your information with other people or companies, except as required by law, including occasions when we have reason to believe our copyright has been infringed upon.
Upon ordering a set of house plans, Sater Design may share your name and contact information with certain partners who may be helpful to you as you build your new home. You may opt out of this by calling 1-800-718-7526.
Sater Design may set and store cookies on your computer.
Confidentiality and Security
We limit access about your personal information to only employees who need that information in order to help you in your purchase of Sater Design house plans and books.
The Sater Design Collection may update this policy. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site.
Questions and Suggestions
If you have questions or suggestions, you can contact us by calling 1-800-718-7526.
PBP Privacy Amendment
Members of our Premier Builder Program may choose to allow their contact information to be shown on our builders’ map. This information is visible to any person who uses our map to find a builder in their area. Builder members may change this information at any time by accessing their account and editing their “Professional Profile.”
Occasionally, Sater Design Collection may send information about opportunities available to Premier Builder Program members to current members of the program.