We cater to our clients with 27 years of experience under our belt. We operate 24/7, 365 days around the clock. Geared with latest state of the art modern technology we ensure that our customers enjoy the convenience and best of Kangaroo experience. All the cars are equipped with GPS tracking system for prompt executions. SMS messaging systems are incorporated to give out information to our clients with time of dispatch, type of car and plate numbers, the all new mobile phone app enables the customers to place bookings even faster.
Our multilingual Contact Centre is in operation round the clock and is fully equipped with latest technology to give our customers an enhanced instant feedback with excellent service quality. All our Contact Centre Staff are fully trained with excellent communication skills ensuring best of Customer Service delivery. Our social media connections ( Facebook / Instagram / Twitter / Whatsapp /Viber and Skype ) has made it more convenient to our customers to be in touch from anywhere in the world at any time of the day.
Airport transfers can be arranged with our chauffeurs paging your name board at the Airport Arrivals wing with a dedicated meet and greet service. Airport transfers are carried out in well maintained luxury to semi luxury cars driven by professional uniformed chauffeurs.
Kangaroo Cabs custom made packages are arranged considering the nature of your itinerary with number of days and the number of Kilometers taken in to consideration. All our clients are given the privilege of personally inspecting the cars and choosing the ride they desire for their journey.
We provide unmarked luxury cars from our wide range of fleet for wedding packages. All luxury cars could be inspected prior to the ceremony/meeting and could be arranged with floral decorations.
We provide unmarked cars which can be arranged with prior notice and will not display any Kangaroo Merchandise. The car would be no different than your own. All our customers have the privilege of choosing the desired car personally with the desired colour and the vehicle type.
From the moment you request a ride to the moment you reach your destination, the Kangaroo experience has been designed from the ground up with your safety & comfort in mind.
Kangaroo Cabs deliver over 400 semi luxury cars on a daily basis. Our customers can select the car of their own choice within a wide range of cars namely from Toyota Prius Hybrid, Toyota Prius V (wagon), Toyota Axio Hybrid and Honda insight. Using high end modern technology all of our cars are equipped with electronic fare meters for the convenience of our customers. The electronic meters will indicate the run kilometers, the waiting time and amount in LKR (Sri Lankan Rupees)
We make sure that all the vehicles are subjected to a routine check every day at our service center before the cars are deployed to the field.
A kangaroo cab is committed to safely connecting riders and chauffeurs. That means setting strict safety standards and providing end-to-end insurance coverage. The chauffeurs selected will go through a strict selection process by a panel of experts and we carry out necessary back ground checks with a strict screening process. Selected chauffeurs will be subjected to a fully-fledged training session before entering the roads. All our chauffeurs are well mannered and English speaking with excellent customer service delivery skills.
We have created our Code of Conduct so that everyone in the vehicle has a shared standard for respect, accountability, and common courtesy and maintains high standards of professionalism.