ANN ARBOR, MI—(February 21, 2014)—Don DeSmith, President of Servant Systems, Inc. (www.servantsystems.com), announced that the software development firm has completed ZWare Mobile, an iPad-based application for mobile technicians of The Dwyer Group franchisees.
Servant Systems integrated the ZWare Mobile native iPad-based application with Dwyer’s comprehensive ZWare franchisee management system that supports dispatching of mobile technicians and other franchisee operations for the Mr. Rooter, Mr. Appliance, Mr. Electric and Aire Serv brands. The new ZWare Mobile application supports mobile technicians receiving jobs on their device, providing an onsite quote to customers, recording materials used as well as technician time, and then payment processing at the customer site. Servant Systems did the development work on the server-side of the application and took over the iPad application development and support, to bring it to completion and release.
A member of the Microsoft Partner Network since 1992, Servant Systems is a software solutions provider to international franchise systems and other multi-unit organizations. Servant Systems develops custom applications for daily operations and sales reporting as well as other essential management tools that help franchises and other multi-unit organizations improve operational efficiency, marketing performance, and profitability. Servant Systems is a member of the International Franchise Association.
The Dwyer Group, Inc., based in Waco, Texas, is a holding company of seven franchise businesses, each selling and supporting a different franchise under the following service marks: Aire Serv®, Glass Doctor®, The Grounds Guys®, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor in the UK and Portugal), and Rainbow International®. Collectively, these independent franchise concepts offer customers worldwide a broad base of residential and commercial services. In addition, Dwyer operates glass shops in New England under the Portland Glass brand name. The Dwyer Group is a portfolio company of TZP Group LLC, a private equity firm based in New York that focuses on control investments in business and consumer services companies with enterprise values generally up to $200 million. More information on The Dwyer Group, or its franchise concepts, is available at www.dwyergroup.com.