A Few Good Reasons
As an independent supplier Lords has built its reputation on service, reliability and flexibility. Lords first opened its doors in 1985 and its major heavyside branch in Park Royal in 2001 with it’s 2,500 sq ft of displays and trade counter.
For us customer service is key. All our Sales Team have a full understanding of our business and excellent knowledge of our product range. This means we can deal with your order quickly and efficiently - no matter how large, small or complicated.
The Sales Team are also here to offer you sound advice along with problem solving and guidance on the best products to use on a job. We can also source any product you require.
With our fleet of 45 vehicles, including 38 HGV's with crane lifts and seven vans, we guarantee a next-day service with orders received before 2pm. And in some areas we can offer a same-day service.
For specialist products we can arrange direct delivery from the manufacturer to your specified delivery address.
For any customer inaccurate invoicing can be a nightmare. At Lords we try and make it more like a dream!
We regularly request feedback from our customers to ensure that we retain a high standard of accurate billing. This ensures that any queries are kept to an absolute minimum and are handled quickly and efficiently.
The importance of transparency with regards to a company's viewpoint and policies in areas such as the environment, health & safety and human resources has never been more important.
To read more about Lords corporate and social responsibility actions click here.