"Oh. Well, it's a Caesar salad..." I pointed out. EDIT: I should point out that I said this not to be passive-aggressive, but in the hopes that this would help trigger someone realizing that they should give me the option of ordering something else.Does anyone have advice for what I should
EDIT: I don't expect employees to know instantly when they've run out of something, but to be able to respond more quickly or offer an alternative rather than just stating a fact that doesn't help me obtain something I already paid for. In essence, I felt like I was being told, "We don't have what you ordered, so too bad." The bad service is in having no idea what to do or how to respond when you can't deliver something that has been promised. And yes, I agree, it's not that bad of service, but it was annoying and inconvenient and therefore worth sharing and seeking advice on.