Knowledge Base Envato / CodeCanyon Products Where can I find my license key (purchase code)? Where can I buy a Multi-Domain license? The limit for the amount of sites the theme/plugin can be enabled on has been reached? Is it one-time payment or yearly/monthly subscription? How can I upgrade from free/lite version to Pro? Show all articles Real Media Library How do I create a dynamic gallery from a folder? What is the difference between Real Media Library PRO and Free? Why does WordPress does not create a thumbnail for my PDF file? How to create shortcuts in Real Media Library? Real Media Library add-ons for special use cases Show all articles General WordPress I see only a loading animation. What’s the problem? (WordPress REST API not responding) Success message, but when reloading the page I do not see a new item? Real Physical Media I upload a file via FTP but do not see it in the media library? What happens with my existing files in my media library? Real Physical Media SEO redirect does not work as expected? How can I trigger that a file gets physicall moved? How can I change the wp-content/uploads folder? Real Category Management I can not see a category tree in “Categories” page How do I activate the category tree?