The wheels on the device I need replacement wheels for were not available at the big box hardware stores. So you might as well as save a trip to them. I then googled and called a caster store, but they didn't have what my device needed for replacement. They were kind enough to refer me to Apollo Caster. WoW.
John at Apollo Caster couldn't be more helpful in assisting me with several of the issues I was having regarding size and type. All I can say is IF YOU WANT HELP IN REPLACING YOUR CASTERS, YOU HAVE FOUND THE RIGHT PLACE!
The service team was incredibly helpful to identify the right casters for my chair. I always felt that I was treated as a major customer, not an individual only buying 5 casters. The first casters did not fit due to my providing incorrect information; however, they continued to provide 5-star service (easy to contact, ask relevant questions, easy to understand, quick with research as needed, great recommendations, ...). They made the return and new purchase easy and the product worked great.
An excellent range of casters. I've bought a couple of sets from them for a couple of projects and they've shipped quickly, and the quality has been great. If I need casters, I can't imagine going anywhere else but Apollo to buy them.
Have a dining room set with casters that aren't available locally. I had ordered casters about four years ago from Apollo Caster and the rep was able to look up the casters I had ordered previously so I was able to order the right ones. The casters fit perfectly and arrived quickly. I would highly recommend them.
I did the whole transaction from their web site. They were very helpful. They walk me though all the casters that I would for me. Toll how to measure the product. They were very understanding with my lack of casters knowledge. The price was good. Will buy all my casters from Apollo
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