~ ~ ~ IMPORTANT NOTICE ~ ~ ~
Out of Gas Procedure:
Due to harsher regulations we will be strictly enforcing our out of gas policy going forward. Our policy states that if your tank is empty we must complete a leak test on the entire system, which means going into your home. We can no longer fill your tank, turn on the valve, and leave. The customer must be present for the leak test, so we will need to schedule a specific time for this to be done. A $100 fee will be charged for every occurrence. Please call when your tank is at 20% to avoid this situation entirely. This has been mandated for everyone’s safety. If you suspect that you have a leak, please call so that we can check it out at no cost to you. Fees will only be charged if you let your tank run out of LP gas. If you have any questions or concerns please contact our office at (937) 843-4407 or (419) 890-5261. Thank you for your business and your understanding.