why will my batteries not hold a charge ? I have tried both and they will not hold a charge?
1810333
I'm wondering if you pushed each battery onto the perch just right. The first time I tried to insert the battery onto the charger, it just sat there then fell off. I tried again until I could hear the battery click onto the perch. Do you have the charging unit plugged in?
1810334
You need to recharge them until the little green light on the charger goes out. If you use them constantly (easy to do with a trimmer) they only seem to run a short time--20 minutes or so. I haven't tested my theory, but it seems that if I give them frequent, short breaks they seem to perform longer. (I use them in trimmer, chain saws, and drill.) Of course, if they're old they may just be worn out.
1579613
It might be that the charger died. I have had that happen. They don't last all that long. About as twice as long as the batteries in my experience. Do you have another charger to test them in. Maybe a friend has one.
1786433
I had the same problem. returned the battery to amazon. in the past I purchased an Anker battery and it worked great, but couldn't find that brand available now.
961429
Mine unit did not work at all... So I returned it next day ... I don't remember if both units work on batteries or not. Sorry
716713
I've had this happen with other types of batteries. Unfortunately it meant the battery wasn't taking the charge.
1314356
Plugged in to the battery lead and the the batteries have power, if they are then showing nothing, you either have the negative wrong or they are defective. One or the other. I would send a email and they should send you replacements.
1560830
I ordered two...both had the same problem. Changed batteries...no help. Amazon very gracious in taking them as a return. Joy
249405
It could be that the batteries you recieved were not connected correctly or they might be defective? Thats all i can think it can be. Or maybe your charger is going out? it could be multiple things really.
314575
I can't say for sure. Neither of the two I bought seemed to hold the charge for long but I want to try again, check further.
1420252
I also had this happen and I believe it's because they won't keep a charge so I had mine exchanged. I charged them 3 times and right after I unplugged them I could pair them but it would only last a minute or so. That is why I figured they are not holding a charge.
222709
I had the same problem, the battery does not hold the charge, I returned after trying to charge it for 48 hours
977741
I think you need to go into your battery settings on computer to tell it to charge both, I had mine stop charging correctly and fixed it in the settings menu.
343634
I did not have this issue. Other have recommended checking to make sure you have the batteries in the charger correctly (+/-). If this does not help your issue I would contact Amazon and arrange a return/exchange since they are most likely defective. I recommend an exchange since these are otherwise decent batteries.
2165280
I have order two and neither one of them EVER held a charge (FROM OUT OF THE BOX)--good luck
955198
First Check , if The Battery Charger is working properly & whether the Battery is Faulty or not. If Both are working as they should, then Put in a Claim with your INSURANCE Company or Contact the Seller or Amazon
2166854
Robert,I believe I have both and have notice no difference between the two. I don't let them run down and keep them on a regular charging cycle.
1645054
Yes the battery was correct, but both of them were dead. I wrote the person that sent them to me and asked for my money back, but she did not respond.