has anyone had an issue with the connection to the Netcam Wi-Fi during setup on an android phone? When I connect to the netcam Wi-Fi it ask if I would like to set up the camera. But when I click yes, an error msg says im not connected
1311708
I had that problem when I first got the Cameras, but now everything is working, call this number 1-877-381-6620 and let support walk you through and my cameras have been working fine ever since.
28452
Does your Verizon mifi hot spot has LAN port ? For initial setup, you need to connect the camera directly to your router or switch with a network cable. You cannot connect wirelessly to the camera without first setting it up via a network cable. If no available wired network jack to plug the camera into for the initial configuration, it is still possible to configure the camera without an initial wired connection, but the procedure is a little complicated . We will provide the instruction step by step.
426134
I bought the ip cam viewer app and was able to set it up see it on the same network but once I leave the network it wont work. Something about the ip address not being static but always changing. I was unsuccessful in setting up the record either since I'm not an IT guy. I think unless you really know networking it's pretty complicated for a noob like myself. There are couple of free ip camera viewers out there so check it out. I'm able to view, pan, and tilt with the one I got. Just wish I knew how to take advantage of the full potential. Sorry I couldn't have been a better help.
415277
My first cam rebooted itself only if my network got some problem. My second cam rebooted itself more often, even my network is prefect. There must be something triggered those reboot, but I do not have any idea what that is.
1098306
i just got theis camera and teh av cord it coms with doesn't fit into the av slot on the camera. what's with that???? anyone else have this problem? can't download pics to my computer!!!!!!
909130
I just received mine back from repair, I don't even have a camera app anymore, tried to download one and it still wont work.
735633
Hi Tom the password I used at home for my wi-fi is sebylitas1979 but the camera should ask you for the password of your wi-fi instead - locate your wi-fi connection first and then insert your wi-fi password - the password I used was only linked to my wi-fi connection not to the camera itself. If that does not work, reset the camera to its original state so that it erases any wi-fi memory it has. Let me know if any other questions!
1639095
Not sure I totally understand your question. If you plan on using the Y-Cam via WIFI, you do need to connect the camera to your router when performing the initial setup. When you connect the camera to the router it apparently searches out the homemonitor website when you power up the camera if everything is normal. When you are in the process of setting up your on-line account with your computer you will need the number on the rear side of the camera. This apparently links the camera to your account via the home monitor website. Once the camera is recognized, follow the remaining steps in the setup, unplug the camera and position it where you want it. In addition to needing to be connected to the router you will also need to power the camera during the set up process. After setting up your account for the first camera, you will need to also plug in each successive camera directly to the router, one at a time. In my case when I initially connected a camera to the router and plugged it in the camera would not connect to the homemonitor website. My problem ultimately turned out to be an old router. I simply upgraded to a new router....aside from getting my cameras working, my internet connection is noticeable faster. Another thing you need to do is ensure your router is WPA or WPA2 secure.....at least that is what I learned from Y-Cam customer support.
1039018
When I first received the camera I tried setting it up to Wi-Fi but it did not work. After several tries I just gave up. I do love the camera otherwise. It takes great pictures. To my understanding I think you had to connect to your computer first then the Wi-Fi. I just don't bother and upload when I need to.
1446857
I just figured it out. Best way would connect the camera with the wire to the router that your pc is connected too. Use the program that came with it on your pc, there is a option to find camera in settings. Once it finds the camera's ip address you can connect to it and with the program then change the wireless settings and connect it to the wireless network. You can also connect to the camera by placing the ip address in your web browser even on a smart phone. You my have to take it apart and adjust the focus by turning the lens once you mount it.
2272788
Yes. This connection works anywhere..meaning you don't have to be within your usual wifi network. When you are shooting outdoor, you can enable wifi in your cam and connect your smartphone and then download the pics you shot to your phone. Cam doesn't directly connect to internet through wifi, it jus connects to your phone.
954259
The camera needs to be set up initially while it is hardwired to your modem. Once it is set up "hardwired" you can disconnect and unplug and setup "wirelessly". Perhaps that is why you are receiving an error message. Also, the username and/or password are case sensitive. Hope that helps.
621129
I don't have a direct answer for your issue but ... have you tried to "reset" the camera? There should be a small hole in the back near the ethernet port where you'd need a paperclip to get to the button and hold it in for about 3 - 5 seconds and release it. That may help with the configuration page. The other issues... I have no answer except to contact customer service.
926926
I was able to connect mine using the "Ip Cam Viewer Basic" app with the following settings:Name: any nameMake: DahuaModel: Dahua Camera RTSPHost/IP: (camera's local IP - can be found on camera interface, Network | TCP/IP | IP Address)RTSP Port: 554Ch #: 1Enter camera's User & PswdPress Test, should get imageMake sure your android phone is connected to WiFi and has an IP address on the same subnet as the camera.
389117
Camera works, but you cannot access it to view or configure until router is on again. When my router goes off, the camera and router reconnect automatically. I have the router configured to assign the same IP number to the camera, so I don't have random IPs assigned.
382132
The last thing you do in the connection process is turn on the camera. Switching to LR5 also heled stability. One bug that is consistent (at least for me). IF I capture an image while I'm in the develop module, LR will crash and I need to restart the program.
1838398
Yes, it seems to be specific to Panasonic cameras. I believe it is a message indicating that attempting to connect to the camera has timed out. I believe that updating the firmware may help. If not, there may be a condition on your network which is blocking communication on certain ports.