I purchased ipod Jan. 2014 and love it but it no longer holds a charge. How do I get a replacement with the 2 yr. warranty?
175834
i would just contact them with the problem you are having. They were very responsive and helpful when I contacted them.
175835
Contact Underwater Audio through their website, explain the situation, and they'll work with you.
175836
Although I have not had that specific problem, I did have to call Underwater Audio twice and was delighted both times with their customer service! I would not be surprised if they sent you a replacement. I actually talk to people about UA customer service as being the absolute best that I have ever encountered so I am very optimistic for you! Let us know the outcome.
175837
I don't know but Google underwater audio and then call their customer service.
2139091
I registered my waterproof iPod Shuffle with Apple immediately after receiving the unit from the "waterproofing" vendor, without any issue. Apple's iPod Shuffle warranty is for one year. I would imagine that you could pay for a longer warranty, but frankly, my first Apple iClip worked for roughly 5 years.... And I was tough on it. Regards, Tom
470275
http://www.i-blason.com/powerglider-external-battery-case-for-ipod-touch-5-gen-lightning.html1 year warranty
951336
I'll try that recommendation. I usually get about 4-6 hours of playing time (afterall my iPod IS 6+ months old), but that's with tinkering around with settings, pictures, playlists, AND having the backlight on "10 seconds". I'm switching it lower and I'll see what I get.But, the older the iPod gets, the lower battery life it'll get, everyone should know that. It's a lithium-ion battery that has about 500 charges in it, and with each charge it lessens the battery life, it's inevitable, but worth it.
2224829
My girl's I-pod classic"s lithium battery will no longer hold a charge after 4 years. It will play music from the charging station but will not play movies.
325821
I have same problem - company want £25 for replacement!!!! Told them it was still under 2year warranty - now despite numerous emails from me - they won't answer
419673
I have a 30 gb iPod that died as soon as it wasn't on the charger, then after replacing the battery would stay charged for the amount of time it did when I first got it. Worth the money and time to try.
2227985
Hi there. Mine still works, but needs recharging frequently. I can tell it's starting to go on me. No warranty. Sorry. I won't replace mine with the same product. Best of luck.
723071
My sensor just died after only 3 months! I used it a fair amount (maybe 4x/week on average?), but logged less than 100 miles, I believe. I never turned it off or removed the piece from the bottom of the ipod--could that be why? I loved this product and would like to replace it asap, but I do feel a little cheated that it didn't last longer and would like to find out what to do to conserve the battery life on my next one.
1556612
The battery should be good (hold a charge) for at least 2 years or longer, by that time you'll probably want a new MP3 player anyway. But from what I've seen with other MP3 players, there will probably be 3rd party battery replacement made for this in the near future (probably will find it on e b a y.)
165405
Regarding your earlier question, if the product doesn't work, we will be happy to replace it with no charge, just contact me to get through the process of replacing it. We prefer you to have a working product than for you to be stuck with a broken one. Hope this is of help and thank you for your interest in this device.
951339
I just bought 30 gb video ipod. I get about 6 hours playing music and maybe 2 hours with video.I was told thats normal. I use it work and all the usb port are disabled here. After reading these posts, looks like instead of buying a AC charger I should just replace it with another one. Still with in return policey time.
1020695
Honestly, I haven't owned a Sony MP3 player in quite a few years, but I would assume the 1st & best place to contact would be Sony. I would try their web page. I think their would be a tab for replacement parts & things of that nature. Also I believe there may be a support link as well. You may even be able to speak with a customer service rep. directly. There would be either a # listed or a link to contact them( such as an email to be sent). I would try there 1st. If you are unsuccessful trying that option, I would possibly try Ebay or maybe Craigslist. Good Luck!
38534
I would not recommend the warranty at all. I had to use it just once and if the item is dropped or has any kind of water damage, it is not covered that is if you can even get past all the run around to get to that point. My question was, how else can an iPod be damaged. What?
1786857
Mine powers on but won't play my iPod anymore and that only worked a couple of times as well. Major let down
2027272
I would call and ask them (1-800-233-8413) because I just received it and learned too late that it's not compatible with the 8gb ipod touch 2nd generation. It sounds great though.
999838
Go to their website and scroll to the bottom of the page. there is a place about warranties and replacements. Click it. I assume you will find what you need there. I haven't had any issues with mine but that's where I would start.