One swivel wheel is bend. Making it annoying noisy and hard to push for my 3 year old. Does the company offer replacement parts?
1777509
i don't think so. i purchased this product around 2 years ago too. so maybe the store policy changed.
1777510
I'm not sure, we haven't had any problems with ours and we've had it almost two years. I would just try contacting them. I think most companies want to make things right.
970673
I contacted Uppababy and they mailed me a new wheel immediately. They have great customer service. No problems now.
816607
Its discontinued? Oh man! I need back wheels my front is fine. I am same boat as you. If I would have known I never would have purchased and its such a shame cause its a great ride my kids love it. If you found anyone or any sites willing to help in replacing tires let me know please. I would greatly apprecaite it. I was thinking of taking the wheels to a bike shop see if they can fix it if all else fails...
2269060
The same thing happened to me, I just took the roof section apart and bent the pieces back as best I could, and then re-assembled it. Given that this is made in China and models come and go over the years I would doubt very much that you could order just replacement pieces for what was bent, but you can try (I dug out my old instructions) Sunjoy Industries 866-578-6569 or target@sunjoygroup.com.
1301703
I had squeaking that sounded like it was coming from those wheels, but I did some research online and saw some people suggested loosening the screws on the pivot points just a half turn. I did that and the squeaking went away during the next workout (it took a few minutes but it did go away). I guess over-tightening them can cause squeaking where the pieces rub together. That's my experience anyways!
142893
I would add that I have had mine only since Sept and it is broken; one wheel will not swivel and makes it hard to turn. It was used only inside. It works poorly on carpet, and I would not try it on grass, sand or gravel. Customer service refuses to assist me with a repair; I am going to talk to them again after the first of the year and if I get no assistance at that time, may report the problem to the safety agency.
184642
I emailed to them and they suggest to change the Roller and Crank Assy. I don't think this is the problem but it costs 15 $, I will give it a try.
1392041
Call the company that makes the product, they sell replacement wheels. They actually gave me 1 or 2 for free the 1st time I called. I had to purchase a set of 5 last time.
1745549
Thanks for your prompt response - it's really too bad, my granddaughter loves it, just not sure I want to buy a new one.
1456782
Mine did the same thing. I looked up the Stamina company online, I don't remember the website, but they were easy enough to find on Google, emailed them with my complaint and they sent me a replacement set of 4 wheels. If I recall correctly, the whole process took about 2 weeks and was very hassle-free.
242396
Mine blew also and part of the red wheel broke apart. Not sure where to get a replacement for the whole wheel.
1349393
The reason I replaced mine is that one of the side brushes was curled off to one side from leaning next to the wheel for awhile. The new one took care of that for us.
1189648
My back wheel broke also. I have a feeling they are just really low quality. I contacted Amazon, they told me to contact the manufacturer. I tried that, but their website is broken. So, I contacted Amazon again and they sent me a whole new bike and a return sticker for the old one. This was even though it was past the time for returns. I would recommend contacting Amazon. They seem to be really good about this sort of thing.
92009
I just recently got mine. The wheels on mine are not good quality. The front wheel will not swivel.
1891135
This company was horrible at helping me with my wheel issue so I sadly doubt they would replace it for you. It's just a cheaply made item and we are currently still using it but with four broken wheels
180042
I do not see a Exact replacement set, but there are lots of replacement Caster Wheel Sets on Amazon that could be installed. May need to drill appropriate mounting holes.
439850
I'd try a local full service hardware store. They are the type wheels used on modern baby strollers, so you may find some second hand form a discarded one. My guess is new replacement wheels will cost you more then 1/2 the price of a new cart. When the wheels on my cart play out I plan on replaceing them with small lawn mower wheels, but this will involve installing a new axle rod.