What happens when I've driven to the remote denon repair store several times and it still freezes after 2 years? Do I get to swap it or am I screwed?
1806978
Go online to denon and ask the same question, corp is very good for a quick response.
293423
http://www.avsforum.com/t/1409431/the-official-denon-avr-xx13-model-owners-thread-faq/3390#post_22646765
916603
Possibly. My hard drive on my first unit crapped out on me & I had to return it for a warranty replacement. Before it completely died, it was making a noticeable clicking noise & I was having some skipping issues. The skipping issue in your case could be a loss of television signal during the recording though. If the entire unit freezes, unplug the unit, wait 10-20 seconds, plug it back in, & see if that remedies the problem. If it is a hard drive issue, you can replace it with another hard drive fairly easily I believe. Check out the AVS Forum for compatible hard drive. Hope this helps! Possibly. My hard drive on my first unit crapped out on me & I had to return it for a warranty replacement. Before it completely died, it was making a noticeable clicking noise & I was having some skipping issues. The skipping issue in your case could be a loss of television signal during the recording though. If the entire unit freezes, unplug the unit, wait 10-20 seconds, plug it back in, & see if that remedies the problem. If it is a hard drive issue, you can replace it with another hard drive fairly easily I believe. Check out the AVS Forum for compatible hard drive. Hope this helps!
1545527
Thanks Richard! I called Panasonic and they walked me through a re-set. All I had to do then was log in and all was fine! Don't you HATE it when your electronics don't work?
1536062
Contact harmans customer service by phone, i found them very helpful the few times i did.. It could be a software update that you could do yourself or something small that an authorized repair center near you can for a lot less then the cost of a new receiver..good luck with it!
789642
I have had no trouble with the unit or the remote. Dubs tapes ove to disc easily. Remote is fine. All in all a good experince.HOWEVER.get a service contract............If there is a problem they will fix it free.....Do not buy withuot a service contract
1398193
if you unplugged it and plugged it back on, and nothing positive happens.....throw it out! panasonic makes garbage dvd players. it is not the panasonic of the past. i keep 5 dvd players in the house, cause i am a movie buff., and in the past i've had all panasonic players. those days are over. i have one panasonic player left and that hiccups every eight minutes on recordable discs. on your problem, maybe you can contact panasonic.com or call them and they can send you, or you can download their software update. it didnt work for me, but it might work for you. if mechanically inclined, and not under warranty....you can take off the cover, unscrew the carriage cover and remove the disc. also sometimes, if the disc is not in the slot correctly., it could jam up, and shut itself off. my dmp-bd871 played well for 4 months, and now it will not accept any disc. i will admit, that before it went kaput, it had the best picture of any other player i've had................irene
1746856
You can use a hacked firmware from http://www.pioneerfaq.info/english/dv400.php?player=DV-400V&question=Firmwares -- it will possibly invalidate your warranty, but I'm watching a British DVD (R2) on mine at the moment with the hacked firmware.
1483287
You'd be better off e-mailing Denon USA with your concerns. I can't even try to download the update for this Blu-ray player from their website to test your hypothesis because Denon requires that you give them a serial number first.
1407904
we tried to find parts. Our freezer broke after 2 months, we called and they said turn dial all the off and on like 5 times, then unplug for 2 or 4 hour. That actually worked. Worked about a month and broke again. Called them to get fix and they said they have no one local. They only way to repair is to box it up and ship it to them. I said you got to be kidding, we should be able to get fix somewhere closer and they said warrenty says ship back. We can fix but they do not pay. So it is now sitting in our garage waiting to be dumped.
2161358
I think there is a 2 year warranty. I have one needing service and will call 1-800-422-8027 to get help. This is the second avr 2650 that I have had problems with, the first I just returned. I am having good luck with the AVR 3600, the older model.
255649
I don't know but what I do know is the HDMI input that connects to my DirectV box quit working two days ago. I initially assumed it was a DirectV problem but ultimately determined the problem was with the 4 month old Denon AVR-E200. So to have it repaired I have to ship it to them. This is my first and last Denon product. I have had several Sony's over the last 15 years and never a technical problem.
1948215
Yes I had the same problem, I had mine for 23 months when mine went out. Mine was still under warranty so I went to Onkyo website and was able to send mine in for free repair. Got it back and have had no problems so far.
144461
I'm having the same problem minus the Xbox (I do have an Xbox hooked up to the receiver) but it's freezing up without the Xbox being turned on. I have a Direct TV Satellite box, and an LG TV, it will turn on and freeze with power on displayed on the GUI. Last time it took a few hourse before I could turn the reciever back on. Not happy at all. I contacted Pioneer, but no response yet.....Update: Heard from Pioneer, they said to take it to a service center. Great help, they won't be able to duplicate the problem I'm sure. Anybody find a fix for this?
1089830
I agree that no one should buy this unit at this point in time knowing what's going on with it. HOWEVER, for those of you who have, remember you have a 2 YR warranty. Mine went out at 15 months and I was able to take it to a local authorized Onkyo service center and have it repaired for free. Runs like new now.
1616874
I don't know about the other units, but i got mine a week ago, today i finally hanged it on my wall, i found out the TV freezes a lot, had to unplug it so many times., i will try to update the firmware, hope it will solve the problem.
1406517
Yes, it is, but it is possible that the HDMI unit is going bad. I'm on my second Denon in 6 years, and this seems to be an endemic problem. My 2113 is having serious sound problems and occasional video problems.