How do you open the black end of the marker? We must be pretty dumb, we can't get it opened!!
1790002
I can't be of much help...my daughter said that she just took the cap off with no problem and used it. She has since lost the marker, so I can't check it out for you. Maybe you got a bum marker? Sorry!
1374510
We had the same problem. It seems you have to press in on the latch, and down on the top in order to get it to open It was impossible for my wife to open it, and I had a hard time. I finally kneeled on the top to put more weight on it, and it opened. We are going to leave it open for now, until we go on our next extended trip. Try the Sentry website; they may have other opening suggestions.
1106586
It's really hard! I've found that pushing it sideways with my thumbnail rather than trying to pull it open (the way it LOOKS like it should work!) will get it to pop open easiest. Otherwise, prying it open with a butterknife is the easiest on your hands.
1037135
yeah, a little tricky. There's a small tab to the left, just move it out a little and the compartment will open up. Others have had the same problem.
267833
Turn them straight up and down, then use a small flathead screwdriver to pry it out the first time. I had to use needle nose players to even turn them the first time. After that it opens fine.
52109
Same here; frustrating it does not open even with thorough cleaning and fresh batteries; I'm thinking of returning to step lever to open lid. How hard is that?
244312
I'm guessing a year and half later, the original question asker has either figured this out or taken a sledgehammer to the lantern, but for others wondering, this might help clarify.Yes, hold the black rubber base on bottom with one hand. But that is not the part that actually turns and opens. The lantern separates just above the power button. So hold the bottom in one hand and the lamp cover in the other and twist in opposite directions. It should separate easily. You'll see the white disc with the lights on it and directional arrows for opening/closing the disc to access/close the battery compartment.Perhaps there are two different designs out there, but that is how mine opens. I'm guessing a year and half later, the original question asker has either figured this out or taken a sledgehammer to the lantern, but for others wondering, this might help clarify.Yes, hold the black rubber base on bottom with one hand. But that is not the part that actually turns and opens. The lantern separates just above the power button. So hold the bottom in one hand and the lamp cover in the other and twist in opposite directions. It should separate easily. You'll see the white disc with the lights on it and directional arrows for opening/closing the disc to access/close... » Read More I'm guessing a year and half later, the original question asker has either figured this out or taken a sledgehammer to the lantern, but for others wondering, this might help clarify.Yes, hold the black rubber base on bottom with one hand. But that is not the part that actually turns and opens. The lantern separates just above the power button. So hold the bottom in one hand and the lamp cover in the other and twist in opposite directions. It should separate easily. You'll see the white disc with the lights on it and directional arrows for opening/closing the disc to access/close the battery compartment.Perhaps there are two different designs out there, but that is how mine opens. « Show Less
1228166
I actually wrote to the company and they replied (quickly) with this (last year): To open the pen, please turn the tip as if you were going to retract or close the ink tip and continue turning it until the tip comes out of the body of the pen. Once the tube of the tip is out fully, you will see that the other end of the tip has a smaller round black end to it. Feel free to use your fingers or a small screwdriver to twist that part out and you will see that is the ink that you can refill. Pen refills are sold online or can be found at any office supply store. Here are a few suggested brands: Cross Mini-Ballpoint Pen Refills, Style Number: 8518-4 Staedtler Multi-Action Pen Refills, Style Number: 930-ASBK3V Zebra Telescopic 4C-Refill in Medium Point Please feel free to contact me for any additional questions.
1589468
There are two keys each for a specific keyhole. Place the right key in each and turn. Should open. Hope this helps.
711905
I didn't have any trouble with mine. One end has a sort of ridge on it where it's put together and the other end is the one that opens. It is hard to tell which end opens. I would try several or wet your fingers and place one between them and sort of push in opposite directions so you can see if it really is sealed together. Hope this helps.
1922704
See that black switch looking thing on the side. You must slide it up or down to unlock. I did have to grip them and clamp them down some to get the switch open.
586627
As the other responders stated you pull the black lever on the right side of the chair - mine jack knifes open and is difficult to close!
510722
the two circular ends spin right and left. Start with one end, turn the circle to the left, press it against the wall, and then turn to the right to lock it. Repeat for the other side. I think there is a lock-&gt; marker on the circle
324543
You just gotta keep twisting it and it will pop open. I had the difficult time trying to open it as well. :) hope this helps.
1086554
Mine doesn't open either. Very frustrating. I think a lot of people have the same issue. Hopefully they will sort out their packaging.
136626
Put in a fake combination after you close and lock it. I really never had the problem you're having, but tricking it with a fake combo is the only way I can think to arm it. Then it seems you'd need to put in the correct combo to open it. Good luck. If that doesn't work, contact the manufacturer about a fix or replace ment.
1978514
I cannot get mine to open either. Set it to TREE and then tried quite a few other nearby possibilities... Sending mine back. Bad directions or someone was feeling mischievous!