TV return on Amazon: Has anyone returned a TV from Amazon?
1785739
I had the same questions so I emailed Amazon. This is their reply: Greetings from Amazon.com Thank you for your interest to purchase from
120374
It's funny that Amazon listed EE as having the TV and now they are on back order. EE has them listed as in store only. I've been waiting 3 1/2 weeks also because it's a good price when ever they get it shipped.
597498
I actually ended up returning my TV, as the clouding was very bad, and also the blu ray player was just as bad as well. It's a shame, since the TV did have a very nice picture watching sporting events. I was surprised to see Amazon has 40 something used TV's for sale on the same model, so I assume many people are having the same issues.
365279
Call 1-866-423-5355 and speak to an amazon rep. You have a 14 day from purchase price difference guarantee, if it's been more than 14 days purchase another one and return the one you have as there is a 30 day free return on tv's.
365667
I have this TV and do watch Amazon Instant on it since I have 'Prime'. I have never been impressed with Amazon's interface (not Vizio's fault), but it does work, and there is a button on the remote control for it.
379056
I've had no issues with my tv ordered from Amazon. Maybe their was some mishandling during shipping?
1521507
I bought my TV from Amazon, but it was delivered by Electronics Expo. The delivery experience was poor because I never received a tracking number from them or notification that it was sent. I had to call and ask for the tracking number and then tracked on my own with the freight company. The freight company was good as they arrived on-time and driver was very nice. I checked out the TV before I signed the delivery form and everything worked out great. I posted a middle of the road review for Electronics Expo and they asked me to remove it, stating that it was freight company's fault not sending the tracking number.
1126655
I purchased this TV from Amazon on Oct 31, since then the price has dropped significantly 3 times. Each time I have contacted Amazon customer service, and have been credited with the additional savings based on its current sale price. As of Friday, I have been refunded over $400.00 off my original sales price!The 2 pieces of advice I offer are; First purchase the TV, it it truly outstanding .. Second, contact Amazon for a sales refund the moment you notice a lower price to insure you receive the refund (if you wait a day, the price may increase again.)I hope this post helps, and I hope you enjoy your new Samsung LNT5271F 52" as much as I do! I purchased this TV from Amazon on Oct 31, since then the price has dropped significantly 3 times. Each time I have contacted Amazon customer service, and have been credited with the additional savings based on its current sale price. As of Friday, I have been refunded over $400.00 off my original sales price!The 2 pieces of advice I offer are; First purchase the TV, it it truly outstanding .. Second, contact Amazon for a sales refund the moment you notice a lower price to insure you receive the refund (if you wait a day, the price may increase again.)I hope this post helps, and... » Read More I purchased this TV from Amazon on Oct 31, since then the price has dropped significantly 3 times. Each time I have contacted Amazon customer service, and have been credited with the additional savings based on its current sale price. As of Friday, I have been refunded over $400.00 off my original sales price!The 2 pieces of advice I offer are; First purchase the TV, it it truly outstanding .. Second, contact Amazon for a sales refund the moment you notice a lower price to insure you receive the refund (if you wait a day, the price may increase again.)I hope this post helps, and I hope you enjoy your new Samsung LNT5271F 52" as much as I do! « Show Less
1164018
No problem! Glad to help. Fortunately, Amazon's return policy is more than fair and very easy. You would have to accepted return shipping charges (unless something is actually wrong with the unit), but I have NEVER had a problem with returning things to Amazon. One reason they get a huge amount of my business.Good luck!
239577
i"ve been planning on getting this one but was just waiting for another coupon. As far as my research goes, there is nothing wrong with this TV. The buzzing sound some people report doesn't seem to be a major issue or at least it's a fixable one. I think what's going on is Amazon screwed up something and enough people complained so they pulled it until they can get to the bottom of the matter. I tried contacting Amazon to ask if there was a chance it might be available before the coupon expires today, and all I got was the same vague "Item under review" reply. The way I see it, they should extend the coupon for this one till the TV is available again since it's because of their screw-up that we can't buy it.
2114153
I haven't, have ordered 2 of these now and have had good luck with both of them. Amazon does have a no-hassle return policy if you have to go that route though.
1341944
Hi. I am wondering if your TV had an warranty in the package? I called Amazon and could not verify any warranty on the product? Please reply. thanks
1657458
I will NEVER EVER BUY ANYTHING FROM Amazon. Buying the LG 43PJ550 was the worst experience I ever had. I STOPPED buying ANYTHING from Amazon. I received a TV with no remote or cords then they sent me another TV with no bolts to install. If you want my advice SEND A MESSAGE TO the BBB to NEVER buy from AMAZON
1272116
That clinches it. Amazon's good about accepting returns (I returned a Samsung late last year), but sounds like it's not worth the hassle this time. Thanks for confirming my choice. (I like Panasonic, too, but when I ask for a personal favorite from some of these sales guys who are around hundreds of TV sets every day, they almost always say Sony's the one.)
72161
Yes I contacted Amazon to varify that the A to Z policy applies and we are covered if we never receive the TV, I did also contact the vendor with few questions only to get replies that didnt answer anything i asked at all? plus it seemed like he had issues spelling and putting sentences together kinda of lead me to believe it could be some sort of a overseas scam maybe?
598001
I would worry. I was supposed to have my TV delivered last Friday. Never came, no call from Pilot or anything. I call every day since then and just found out today that Pilot "does not have the TV", they lost it. They blamed Amazon, Amazon blames Pilot. Long story short I'm not getting a TV as Amazon no longer has any in stock to send me as a replacement. Very upset with both companies. I hope your experience turns out better.
1798636
Typically, you should return to Amazon within 30 days of purchasing. However, Amazon will not accept any return after 30 days period. Therefore you will need to call supermediastore.com in order to return the product. I hope that help.