My car makes the music, but the wheels aren't moving (on the pocoyo car)...any suggestions?
1794667
We had the same problem and I already took it completely out of the box and threw out the box because we had to travel with this, it was a gift. So now we are stuck with a car that doesn't work.
1794668
I had the same problem. I unscrewed the cover and loosed up the screws that go to the motor and and it started working
1794669
I think there's something wrong with wheels. I suggest you to check with the seller. The wheels with move together when the music is on as mine.
1794670
No. Unfortunate I think there are just a couple faulty toys out there and I think me and you got them. �
670555
We just recently purchased one and it also ticked. I took it apart and put the wheel on the opposite way. Even though the sticker clearly said the other opposite. It doesn't click, but the pedals won't stop moving. If it's not one thing, it's another.
1547516
I had the same issue. I put a couple of drops of silicone oil on the wheel as they suggested and this is working so far.
911123
sorry, the one we have has not made any unusual sounds. Do you have pets? If yes, could it be hair around wheels? Or if its a motor bad sound, I'd consider returning the item. Sorry, best luck
351925
Make sure that all of the brushes between the wheels of the tender are making solid contact with the track. If any of them have an uneven contact surface, you can remove them with small pliers, then lightly file down the surface so it's flat again, and reinsert it into place. Then make sure the track is clean. If you're absolutely sure there are no apparent connection problems, then I would proceed with consulting a hobby shop or someone who is good with electronics, as Juan suggests. Unfortunately, New Bright has abandoned this product and its owners, so we're entirely on our own.
1301699
Just assembled it. Right wheel was squeaking. I unscrewed both the wheels and noticed the one squeaking is loose because it was defective. Unscrew just the 2 wheels and compare side by side, check if one of them has a deeper hole or not. Will be trying to order the defective part. Wish me luck.
869393
I plugged the Zune Car Pack into the power receptical of my car, plugged the Zune into the Car Pack, tuned my radio to an FM station that was mostly static, then tuned the Car Pack to that station. The sound from the Zune played through the radio. I had to put the tuning box atop the radio for best sound, since the box is the FM transmitter and the closer to the radio it was, the better the signal was. Are you certain the power receptical is working? My radio has RDS capability and the radio's screen displays the artist and track information of the song the Zune is playing.
1993912
Dear Lakshmi,That happened to me at one point. Try checking the the small latches on the wheels. Whether they are up or down determines if the wheels are locked in place or mobile. I hope that helps.
1855548
There is a possibility that the battery and the ACC line off the radio were mixed, you can try reversing them. It won't hurt anything. All the battery does this keep the radio in your presets working that's what that particular wires is for in the ACC line is to give you power to the unit only when the ignition is on so if they are backwards. It really won't hurt anything, but you won't be able to turn your radio off with your key and if you manually turn the radio off when you turn it back on it should go back to the factory resets. I hope that helps. I apologize, but I must add my $.02. I agree with the other person if you're able to send it back and look for a much better unit. There are many of them out there they cost more. I had one. Mine lasted 6 months than the GPS dropped out and DVDs started skipping unfortunately I was unable to send the unit back and if you had the other units that I bought from san media when I followed broke down and bought a namebrand I purchased Alpine I had more than 2 1/2 times the money I paid for the good unit. I've had the new unit in my car for going on a 8 months now. I think a lab had absolutely 0 problems with the unit works good has a great picture wish I'd done it before wasted all the money I did anyway have a great day, if you need anything else, feel free to ask and I hope everything works right for you
1228817
This has happened if I unplug it and plug it back or I switched between usb and aux cable. In these cases it restarts from track 1. But other then that this has never happened. I would recommend that if you just keep the player running or pause it and shut the car engine off, this would definitely remember.
1676487
Laurie, I never opened the one I ordered yet as my grandson is 8 months old now. I plan on opening it for Christmas. All I would do is contact the company you ordered it from to see what they say about it and if they would replace it.. If it is the same with mine I'd just have my grandson's Dad roar his motorcycle and record it on a cassette and play it when ever needed. One solution I'd use. Sorry I couldn't be of more help. Dorothy
1817058
Mine does that too when the batteries are low. Try new batteries. Otherwise it must be a defect because even when the wheels are crooked or the gears are worn out, it still goes.
1759502
Make sure it is level and set the humidity to a much higher number until it starts working. Try putting a shim under the wheels if the floor is not level.
449316
mine works fine. I did have to switch the product once with Amazon due to the loose elastic strap. But the replacement came in just two days. I'll say keeping enjoy the music and call Amazon to send you a new one.
814706
We haven't had our child in it yet but our front wheels moved when we were playing with it. Maybe double check your rods in the front end.
1075806
Try a different battery than the one that was in it and the one you replaced. If that doesn't work make certain the 2 posts are inserted as far as they will go. Now, a problem my niece had, on the wheel with all the balls. Make certain they are equally spaced. I think if the balls are to close together it throws the balance off. One wheel will turn to allow you to do this. If this doesn't correct the problem send it back to Amazon. Note: I stopped using mine because a battery only lasts about 3 months and there is no on/off switch for times when you don't want it running. It's a bother to always remove the batter. Try a different battery than the one that was in it and the one you replaced. If that doesn't work make certain the 2 posts are inserted as far as they will go. Now, a problem my niece had, on the wheel with all the balls. Make certain they are equally spaced. I think if the balls are to close together it throws the balance off. One wheel will turn to allow you to do this. If this doesn't correct the problem send it back to Amazon. Note: I stopped using mine because a battery only lasts about 3 months and there is no on/off switch for times when you don't want it running. It's a bother to... » Read More Try a different battery than the one that was in it and the one you replaced. If that doesn't work make certain the 2 posts are inserted as far as they will go. Now, a problem my niece had, on the wheel with all the balls. Make certain they are equally spaced. I think if the balls are to close together it throws the balance off. One wheel will turn to allow you to do this. If this doesn't correct the problem send it back to Amazon. Note: I stopped using mine because a battery only lasts about 3 months and there is no on/off switch for times when you don't want it running. It's a bother to always remove the batter. « Show Less
772033
Try wiggling the wheel on the back, but if recommend returning it. I hated mine.