Is the screen a dry or wet application? Ours came with no instruction whatsoever...
1791436
yeah there weren't instructions with mine either but i put it on dry. it's already sticky so i wouldn't rec trying it wet. i peeled the part labeled "back" first, stuck it on (took a few tries), scraped the air bubbles out and then peeled the side labeled "front" off. i didn't get it on perfectly around the edges but the more you attempt it, the more risk of dust getting in the way. i have a couple air bubbles i didn't even notice till later but they don't distort the image at all. good luck!
1791437
Same here. I just applied it dry. Ended up with some big bubbles. Left it like that didn't want to press on the screen to much.
699165
Did you check the screen before completing the install. When I installed mine the screen is very delicate and easily broken. You will need to send it back as a defect.
491346
dry installation, prior to Installation clean the Screen and there is no dust, which can result in air pocket.
786805
Its a wet apply. Because it was my first time using this...I took it to Best Buy and they put it on for me. There are some bubbles left under the screen, but she told me to leave then alone and they would disappear. Took about 3-4 days. It has been a great shield. I lug my Ipad everywhere. After watching her...I did our Iphones myself, but her corners are better on the Ipad. They did not charge me at Best Buy, but I understand they can charge for the service. Go at a time when they are not busy.You really soak the screen and the shield with the solution they give you. Put it on and wet the outside of the shield as well. Then use the scraper to keep smoothing out the bubbles Its a wet apply. Because it was my first time using this...I took it to Best Buy and they put it on for me. There are some bubbles left under the screen, but she told me to leave then alone and they would disappear. Took about 3-4 days. It has been a great shield. I lug my Ipad everywhere. After watching her...I did our Iphones myself, but her corners are better on the Ipad. They did not charge me at Best Buy, but I understand they can charge for the service. Go at a time when they are not busy.You really soak the screen and the shield with the solution they give you. Put it on and... » Read More Its a wet apply. Because it was my first time using this...I took it to Best Buy and they put it on for me. There are some bubbles left under the screen, but she told me to leave then alone and they would disappear. Took about 3-4 days. It has been a great shield. I lug my Ipad everywhere. After watching her...I did our Iphones myself, but her corners are better on the Ipad. They did not charge me at Best Buy, but I understand they can charge for the service. Go at a time when they are not busy.You really soak the screen and the shield with the solution they give you. Put it on and wet the outside of the shield as well. Then use the scraper to keep smoothing out the bubbles « Show Less
884009
screens go in any direction, you can take it apart can clean it with a vacuum. I wouldn't use water on it
1731625
Hello Marc Mielke, Thank you for your purchase. We apologize for the inconvenience. Please note that the touchscreen may lose a bit of its sensitivity after the application, due to excess solution still trapped beneath the protector. However, within 2-3 days, the protector should be completely dried up and the touchscreen sensitivty will be back to its normal. Please do allow time for the drying process. If you have any questions, please do contact us for better assistance. iTech Accessory
1428757
I watched a YouTube video twice and then did it myself. If you also got the tool kit then you carefully remove the broken screen. The YouTube video covered that as well. I googled replacing an dip ad 2 screen and that is where I found the video.
661815
Dear friend, thanks for your inquiry.So sorry to say that we have not sold the screen alone. If you want to solve this problem, maybe you can consult it for your local store to fix it for you.Hope the info. is useful to you.Thanks a lot!
1868609
If its the actual screen that is messed up it may not be repairable. There is not alot of adjustment that can be made with the display. If you havnt had it to long i would see about sending it back.
763059
Take a piece of lightweight cardboard and gently run it down the screen over the plastic. This should take care of it. Also make sure your screen is clean.
1655341
The kindle screen that is original to the device is glued down. When I ordered this screen it came in great packaging with all the tools I needed to make it work... Including pre-approved glue to the back of the screen. There are plastic tabs that protect the glue that you pull off when you are ready to attaching to the screen. Im not sure if every seller provides the pre-approved glue, so it is peobably best to purchase a separate set of screen glue incase it doesn't... Or incase you accidentally stick the screen to something it shouldn't be stuck to. Hope this helps
919155
Hello Sadhya,This is a wet application with an adhesive side. In order for an effective installation solution must be spray effectively on the adhesive side. Please be careful if this is to be applied on a shattered screen. Be sure to turn off your device and have it off for at least 36 hours. iTech
284424
No water needed. This screen just adheres in air. It uses either surface tension or static charge.
869294
Make sure the LCD screen does not have any moisture, gently twist the screen to its max clockwise and counter clockwise to insure contact. If there is still no display on the screen there may be some internal damage, have it serviced by your a authorized repair center
2034709
Place the film onto the screen and peel. It did come with tape for the side for placement, but I didn't use it.
457245
The whole screen should work. Try unplugging it for one minute and then see if it works. After that I would return it for a replacement. Mine works 100% of the screen.
1420955
I make sure the screen is fully submerged before I turn it on. I never used it when the screen wasn't fully submerged.