I have an Ipod classic and the remote control doesn&acute;t work why?
742057
There may be a problem with the remote transmitting to the receiver I had the same problem with mine. They are on two different frequencies.
1080854
Ok, so I took the time to talk to Sony (2 hours on the phone) and Apple (1 hour on the phone) about this. Sony tell me that the iPod classic has the same specifications for the connection port as the iPod 5th gen Video. So, they believe that the problem is in the iPod classic's firmware. They did say that they were going to get their engineer's to look at connecting a classic up to see why it is not working. So, the Apple story. Apple looked at this and said that the classic's video out was slightly different than the 5th gen. But, after looking at it a little more closely, and looking at some of the products that Apple sell for similar functionality (video out to TV/Receiver), they then started to feel that there may be an issue with the hardware/firmware. They also indicated that they had received reports of the classic working with similar products, and then failing to work after a recent firmware upgrade. Apple also indicated that they would contact their engineers regarding the connection to the Sony Digital Media port, and give reasons as to why it is not working, and whether there is some way to make it work. I should hear back within the next few days (given that tomorrow is friday, it may be early next week). Hopefully this matter will be resolved by a firmware update. What was really dissapointing was I plugged in my friends 5th gen, and it worked a charm. So it can work...
1076738
I have mind on digital and yes the remote has volume control and it controls the volume bar on your ipod/iphone. When you press the buttons for up and down you can see the bar move accordingly and the volume changes. It does not control the reciever volume though.
314145
I had found that the connector didn't work properly, but if you plug your device in with the standard usb cord it works fine and can use the radio touch screen to control the Ipod.
1645281
Yes, the one I bought has a remote! It is outstanding used with your ipod or cd. Excellent audio system for the price.
669995
I use an audio Y cable attached between the Video 1 audio inputs and the iPod. Select video 1 on the A/V receiver and it routes your iPod sound through the system. Of course you can't control anything but volume with your remote. I guess they want you to buy an IPod dock that plugs into the DM port if you want to get on-screen control of all of the iPod features but if you just want to put your iPod on shuffle and listen the single cable in video 1 works well.
1270793
Christine: It took me months to figure this out and I am sorry to tell you that I gave up. I downloaded the remote on my iPad and it works perfectly OK. I had email "conversations" for months with a support person who was very patient and tried to figure this out. Then my brother in-law came to visit and he told me that I had to make sure EVERY TIME that the Bluetooth in Settings on iphone shows connected (same on iPad). It still did not work on the phone but worked fine on iPad. Now, after a few months, I can say Aleluya, it works just by going to the app and touching the power button to turn the device on. Good luck. Hope this helped. Eva
1889305
I'm having the same problem. Do you know if you unplugged the unit while it was on? This happened with mine, and it is the only thing I can think of that happened to it. It still doesn't answer the question of whether replacing the remote will help, unfortunately.
192499
No, do not have remote control, the sound system is not really good, only the battery works well and the display, the volume button is hard to access
2037001
No remote control. The ipad (that what we use) controls the on/off and volume. U have to push a button to pair the bluetooth.u
335473
https://www.youtube.com/watch?v=77etbCkjexs - It really is a simple set up, so it is probably a defective remote and you should get a replacement.
902069
I am having the same problem. The remote died about two weeks after we set the system up. I thought I was incompetent with the learning mode because I could not get it to work. I guess we are lucky that the buttons work.
774740
Hi, you may have downloaded the incorrect remote, I had the same issue until I downloaded the correct remote. It took a litter guess work.Joe.
682435
Sounds like a connection problem if it works some times and not others. I only have a iPod CLASSIC and have never had any problems. Maybe a visit to the Apple Store. Sorry not much help. Regards,Barry
1462441
No remote on the line that will control a device. You either have to purchase a separate inline control that does so or use the controls on the device itself. I did not find that to be much of a problem. I did purchase and try a inline volume control but I found that to just be a pain and ended up using the device controls instead.
1835048
My son soaid the classic couldn't go on it. I recall there were some adapters in the box for the dock so I don't know if he tried those. Using my iphone on it I can control the tracks either with the unit's own remote or if I'm using bluetooth, there is a free Soundfreaq app which lets you control tracks on the Soundfreaq through the I phone.
2003021
The menus will not appear on the TV screen. The remote will work, but you have to have the ipod screen so close, that you can easily do it manually.