just received qq keyboard - red charge light is off - when I turn on keyboard, the blue light is on for only 2 seconds - no keyboard found on ipad
1805767
make sure the Bluetooth option is turned on on your iPad. also did you charge the keyboard at all?
477602
I just received mine yesterday. The one I have has a backlit keyboard. When you first power on the device the keyboard backlight comes on, then after a moment or two of no use the light flashes briefly before then turning the backlight on. Just pressing keys does NOT turn the backlight on again. If you want the backlight again, there is a button on the side of the keyboard that lights the keyboard up again.
2280607
I received a new keyboard from Khomo which was different from the one that I had. The old one was charged by an iPad charger. I am charging the new one with the same charger that I am using for my smart phone (Samsung Galaxy). So I didn't ask Khomo about this. You can ask Khomo directly.
356518
Make sure the keyboard is on and charged. i did not have any other steps other thanpairing with mine.
1938034
No, the connection between keyboard and iPad is via blue tooth. Need to charge both separately with their individual chargers.
316866
If you're asking about the keyboard, the keyboard connects to the ipad via bluetooth, but the keyboard needs to charge separately via USB charger
1179737
charge it first with the usb cable. After charging, switch on the blue tooth on the side of the keyboard. Insert ipad in the case. use the key board with blue tooth switchhed on. The key board needs charging every day.
1432151
I am experiencing the same thing but, sadly, I have not found a work around other than to restart my iPad and re-sync the keyboard. Thankfully, both happen pretty quickly so I don't see it as that big an inconvenience.
1977988
Did you try charging it up as you charge your ipad....connect the keyboard at the same time as you as charging. I did not get a manual either. Sorry I can't be more help to you.
1135982
My wife had a problem but I didn't. I rebooted everything since I didn't know what she had done. I turned the keyboard on. Make sure the status light on the front is green. Then press the bluetooth button behind the power switch. Then the green light blinked. BUT, it still wasn't pairing so I removed the keyboard from the list in bluetooth settings forcing the ipad to find the keyboard again. The ipad found the keyboard and by touching the Folio 5 in settings, it connected. This should do it.
2264349
iPads seem to have a life of their own. I have had that happen to me also. My advice is to check your Wi-Fi. When mine has locked up, just bringing it nearer the computer unlocked the iPad and keyboard. Another thing to know is that the keyboard is blue toothed to the iPad and both need to be charged. When the iPad gets low on charge, the keyboard locks up or does not turn on. If neither of these help, call Apple. They are wonderful at Technical Support and have always solved my problems/issues.
1445942
Did you try restarting your iPad & pairing it to the keyboard again? I'd try that.
798923
There is a power switch on the keyboard face above the delete key. Consult the instructions. If there isn't a cord for charging, then likely you have been shipped someone else's return. It utilizes a micro USB cord.
263322
I've had mine for just a month, and the red charging light turns off after about 2 minutes. But that doesn't seem to matter much because the keyboard has never stopped working. So maybe the red light isn't supposed to stay all the time while it's charging???
590419
Hi Ron, The first thing I would do is make sure the keyboard is fully charged. If the red light is on then you need to recharge the keyboard. If the light is blue (charged) I would make sure the bluetooth feature is enabled. You would do that by checking your settings. Once those two things are working properly you should be able to use it again if it worked before. Good luck with that!
1634967
Same thing happened to me, make sure the keyboard is charged and turn it on. Then turn ur tablet bluetooth on. Once it notifies you that there are bluetooth devices available u click on it and it should be the last one listed in the settings. The power light blinks once when its one, im not sure of the rest. Hope this helps!
2271547
It is not charged up enough. I had the same issue and once I charged it, problem fixed! When it's plugged in, make sure the light comes on to indicate that it is charging. I absolutely love this keyboard. Don't give up on it.