Anyone else have problems getting the "registration code" for the BDP-N460? I got the registration code the day netflix came online. I figured I would look at the amazon on demand. I followed their instructions to get the registration code, and I get the "congratulations" page, but at the bottom there is NOT the registration code. Of course I do NOT have the one I used on netflix. Anyone know how else to get this code?I called Amazon's support, and I could only get a person that would read webpages to me (the same ones that I could see on line). Total waste of time, he obviously has never used the service. Anyone else have problems getting the "registration code" for the BDP-N460? I got the registration code the day netflix came online. I figured I would look at the amazon on demand. I... » Read More Anyone else have problems getting the "registration code" for the BDP-N460? I got the registration code the day netflix came online. I figured I would look at the amazon on demand. I followed their instructions to get the registration code, and I get the "congratulations" page, but at the bottom there is NOT the registration code. Of course I do NOT have the one I used on netflix. Anyone know how else to get this code?I called Amazon's support, and I could only get a person that would read webpages to me (the same ones that I could see on line). Total waste of time, he obviously has never used the service. « Show Less
1772238
Even better - I wrote down the code, and now when I go into my essentials to register it it says it's an invalid code!Netflix registered no problem and works well - but it's asking me to reset my code. But if I can't find it after reset, what good will that do me? Who do i call at Sony? ...frustrating...And no, my unit is not defective and I won't be returning it....
1772239
I just finished talking with Sony support - I dialed 1-800-222-7669 and after talking to tier-1 they transfered me to tier-2, where the technician will aks you for the serial number of the player and then ask you to read back the MAC address from the "network settings" section (make sure you read back the WIRED MAC address - that is the one they are looking for even if you are using wireless. Once they have that they can "purge the account" (Sony's terminology); this will cause the code to immediately come up again - WRITE IT DOWN. If you lose it, go through the call process again. I just finished talking with Sony support - I dialed 1-800-222-7669 and after talking to tier-1 they transfered me to tier-2, where the technician will aks you for the serial number of the player and then ask you to read back the MAC address from the "network settings" section (make sure you read back the WIRED MAC address - that is the one they are looking for even if you are using wireless. Once they have that they can "purge the account" (Sony's terminology); this will cause the code to immediately come up again - WRITE IT DOWN. If you lose it, go through the call... » Read More I just finished talking with Sony support - I dialed 1-800-222-7669 and after talking to tier-1 they transfered me to tier-2, where the technician will aks you for the serial number of the player and then ask you to read back the MAC address from the "network settings" section (make sure you read back the WIRED MAC address - that is the one they are looking for even if you are using wireless. Once they have that they can "purge the account" (Sony's terminology); this will cause the code to immediately come up again - WRITE IT DOWN. If you lose it, go through the call process again. « Show Less
1772240
When I go to sony essentials, it asks for my registration code, it doesn't supply one. The original question was:I didn't save the registration code after registering with netflix, and now that I want to register with amazon and/or essentials, I do not code. So I go to essentials, and is puts up 3 boxes to fill in.Your new account is, E-mail address (My ESSENTIALS login): <which I have>Enter information for your Sony Internet device. To register a device, you will need the Registration Code for the device. Device Type: <which I have> Registration code: <WHICH I NO LONGER HAVE> When I go to sony essentials, it asks for my registration code, it doesn't supply one. The original question was:I didn't save the registration code after registering with netflix, and now that I want to register with amazon and/or essentials, I do not code. So I go to essentials, and is puts up 3 boxes to fill in.Your new account is, E-mail address (My ESSENTIALS login): <which I have>Enter information for your Sony Internet device. To register a device, you will need the Registration Code for the device. Device Type: <which I... » Read More When I go to sony essentials, it asks for my registration code, it doesn't supply one. The original question was:I didn't save the registration code after registering with netflix, and now that I want to register with amazon and/or essentials, I do not code. So I go to essentials, and is puts up 3 boxes to fill in.Your new account is, E-mail address (My ESSENTIALS login): <which I have>Enter information for your Sony Internet device. To register a device, you will need the Registration Code for the device. Device Type: <which I have> Registration code: <WHICH I NO LONGER HAVE> « Show Less
1772241
Just worked through this issue. I had purchased a used n460 online. This item was previously registered, and would not provide me with an reg code. The solution is to call Sony and request to speak with the product specialist dept in San Diego. This is the highest level of support, and the only group that has the tools to deal with this. Basically, all they require is the serial no/mac address of your device. After providing them that info, they unlink the device. By unlinking the device, the device regenerates a new reg code. This took me a while to resolve. Hope this helps someone out there. Just worked through this issue. I had purchased a used n460 online. This item was previously registered, and would not provide me with an reg code. The solution is to call Sony and request to speak with the product specialist dept in San Diego. This is the highest level of support, and the only group that has the tools to deal with this. Basically, all they require is the serial no/mac address of your device. After providing them that info, they unlink the device. By unlinking the device, the device regenerates a new reg code. This took me a while to resolve. Hope this helps someone out there.
1772242
I am having a problem accessing Sony's website to register for netflix. Cannot find internet.sony.tv/netflix.
1772243
thanks, but not the number we are talking about. There is a unique number associated with each dvd player (that is stored on the dvd player) that lets amazon know who is trying to download. You have to look up this number and store it at amazon. Foer us that never stored it, we are SOL. The number you are referring to is the one that confirms the purchase. We never get that far.
1772244
MY PROBLEM EXACTLY. I even deactivated netflix and activated it again (got a different code this time, since I am 99% sure my first one began with an Z and this one did not). I also reset to fatory defaults, and no luck either. I was on the phone with Amazon's "help" and it was totally useless. All they would do is read the same webpage over and over again to me. I am convinced the guy on the other end didn't even know what video demand was (from the questions I asked).
1772245
thanks, but that does not answer my question. The first time I went to the screen, the 4 digit code was there. I registered netflix. Then a month later I tried to register amazon, went to the page to get the code, and this time it is NOT there.
1896664
I've tried everything I could to fix this problem. My Iron Man Blue Ray disc prompted me to install software to enhance BD Live features on my Samsung BDP2500 player. After which I was not able to access Netflix because my keys have been hacked. I tried all types of resetting possible. Holding FF while no disc in. Didn't work. Holding power button for 2minutes unplugging after and while holding the button in. I've tried downloading the firmware through the player and getting new firmware from samsung, which my firmware is up to date anyway. 2 times I updated firmware and my issues are still not resolved. What do I do? Nothing works. I've tried everything I could to fix this problem. My Iron Man Blue Ray disc prompted me to install software to enhance BD Live features on my Samsung BDP2500 player. After which I was not able to access Netflix because my keys have been hacked. I tried all types of resetting possible. Holding FF while no disc in. Didn't work. Holding power button for 2minutes unplugging after and while holding the button in. I've tried downloading the firmware through the player and getting new firmware from samsung, which my firmware is up to date anyway. 2 times I updated firmware and my issues are still... » Read More I've tried everything I could to fix this problem. My Iron Man Blue Ray disc prompted me to install software to enhance BD Live features on my Samsung BDP2500 player. After which I was not able to access Netflix because my keys have been hacked. I tried all types of resetting possible. Holding FF while no disc in. Didn't work. Holding power button for 2minutes unplugging after and while holding the button in. I've tried downloading the firmware through the player and getting new firmware from samsung, which my firmware is up to date anyway. 2 times I updated firmware and my issues are still not resolved. What do I do? Nothing works. « Show Less
307986
Sorry to split hairs, but the server issues are on Netflix's end. Netflix has had server issues since they upgraded the interface the first week of June (they've since stopped rolling it out to all users). It seems to only happen during prime viewing hours though. If you are having problems with services other than netflix and at odd hours I'd look for another problem, either with the roku box itself, your router, or your ISP. I haven't experienced problems with other services but I don't use Amazon on Demand. There may be a correlation between netflix and amazon as I read netflix migrated to Amazon's servers. Try some of the other channels to determine if it's a problem with anything else (nasa tv? pandora? etc). Netflix's engineers are struggling to find the correct content to display on their main screen without overloading the servers, it changes almost daily. I expect they'll get it resolved soon but it's been a bad couple weeks for them. For more information check rokulab's user forum: http://forums.rokulabs.com/viewforum.php?f=28
2051575
Samsung and Amazon work fine on other models, but not this one. Tons of chatter on the net with this. I just went several rounds with Amazon, and they claimed that the hardware (ie processor) won't work with their service. Personally, I find it baloney. , Other models of Samsung before and after work just fine. And other software such as Netflix work without issue. Their answer was to buy a Roku. Personally, I'd skip Prime and stay with Netflix. I'd think long and hard about buying Samsung again too. They both really pissed me off. So sorry.
1371220
So I just go to netflix.mediaclient-1.apk and then download, Because I no lots of people are saying, Go to Amazon app store and download it there but that of course is easier said than done. So you acctually have one and went to this site and did it right? Thanks Sandy
904286
This model and mine run the same Droid OS. First, you must have an ACTIVE Netflix account to use it. Once the app is installed you still have to LOG IN with your information.I sideloaded (downloaded and installed the app through another app) the Netflix app onto mine. I think I got mine through GetJar which should already be on your tablet. Or try the Google e-reader app which has other apps in it. Once it has 'successfully' downloaded and installed it should work, IF you have an active Netflix account. Mine works perfectly on both my Kyros and Kindle Fire HD.
1208187
I'm doing a trial of Prime, and I'm afraid if the streaming won't work, there's little point in actually signing up - Netflix will have to do for now. I think Prime has some great content, but I'm not keen on camping in front of my PC to watch the movies - much rather be able to watch over the game console on the actual TV. Too bad - it's a great price, even compared to Netflix, but steep for the limited capabilities.
472509
mine was emailed from amazon as a promo code. however on the site they show 3 ways of registering. 1 The code, 2 The serial number on the card, three via customer support (they asked me for a picture of the card and a picture of the receipt).
1093392
Yes, I have this problem with mine. I contacted Samsung Help and the response was - unplug the bluray and plug it back in and then it works, that is until you power it down and then it happens all over again. I am constantly unplugging it and plugging it back in to get the connectivity back with Netflix, like you, no problem with Pandora. I made another call to the Samsung 800 number and I explained the problem and the answer was....it shouldn't do that...the end result was that I got no help and all I got was a transaction number and never contacted back. Not happy at all with customer service. I'm probably going to go to where I purchased it to question this issue and if not resolved return it. This system cost too much money to have to keep unplugging and plugging back in to make a connection.
924029
Yeah, I'm stuck using Netflix + Vudu despite being an Amazon junkie. Would love to watch Amazon movies on one of my devices (xbox 360, boxee, apple tv), but none of them support it. Come on Amazon. Kindle rules because it works on every device, why isn't Amazon video the same?
929604
For BP330 - I am currently running the ver BD7.930.00/Date:2013.09.09 firmware update and no Amazon Prime. Purchased unit yesterday and returning today.
1268101
I ordered my copy from another online retailer. The activation code was included in an email from that retailer. I would think Amazon would handle it the same way but this is just a guess on my part.
2279946
I have had no problem with my netflix DVD rentals, Blu-ray or SD. I hooked up the Ethernet before using the player. Upon powering up for the first time, the player was connected to the network instantly and began updating with no intervention on my part. I wouldn't be concerned about the method of update. The biggest concern would be that the player recognizes the file and won't allow you to reinstall it. In other words, it will state that "no update is available." My hunch is that the network settings must be manually entered in the player when you connect an Etherrnet cable after the player's 'update" has already been completed. I would try manually setting up the network before redoing the update. If the automatice detection settings work, it 's much easier. Here's how. Power up your 2500. Pull out any disc that may be in it. You will need to get into 2500's Setup menu and then Network setup. The easiest approach, set DHCP to the "On" setting and DNS to "Automatic". If these settings are already chosen, then you will need to get some numbers from your Network software on your computer and manually enter them. If not, go back to the main menu, select "A" and try using netflix. I doubt the player needs to be powered down and restarted. Assuming netflix streaming does not work with the automatic settings - go to your computer. Using your networking software, find the following numbers: IP address, Subnet Mask, Gateway, and Primary DNS. You will have to get these numbers and manually enter one or all of them. If you just absolutely can't find the numbers or get them to work, then I would try redoing the update and possibly contacting Samsung for support.
39647
I bought mine new right after X-mas, had the same problem (not able to stream Netflix), I did the "reset" as stated above, and logged into my secure router (Netgear Wireless-N 300 Router[WNR2000v2]), and I was able to stream Netflix after that.The night before, I had called EVERYBODY (LG, Netflix, and Netgear) customer support(s), and got nowhere. Netflix was the best though, in enlightening me that I needed to open 2 ports opened for streaming to work. I did that, but no change.The "RESET" worked though, ports 443 and 80. I hope this post casts some light on the problem to someone out there....! Good luck everyone...! I bought mine new right after X-mas, had the same problem (not able to stream Netflix), I did the "reset" as stated above, and logged into my secure router (Netgear Wireless-N 300 Router[WNR2000v2]), and I was able to stream Netflix after that.The night before, I had called EVERYBODY (LG, Netflix, and Netgear) customer support(s), and got nowhere. Netflix was the best though, in enlightening me that I needed to open 2 ports opened for streaming to work. I did that, but no change.The "RESET" worked though, ports 443 and 80. I hope this post casts some light on... » Read More I bought mine new right after X-mas, had the same problem (not able to stream Netflix), I did the "reset" as stated above, and logged into my secure router (Netgear Wireless-N 300 Router[WNR2000v2]), and I was able to stream Netflix after that.The night before, I had called EVERYBODY (LG, Netflix, and Netgear) customer support(s), and got nowhere. Netflix was the best though, in enlightening me that I needed to open 2 ports opened for streaming to work. I did that, but no change.The "RESET" worked though, ports 443 and 80. I hope this post casts some light on the problem to someone out there....! Good luck everyone...! « Show Less
39652
Hey. I replied to your post in the other thread but I'll write you here in case you don't see it. You have to go into Options and then press Initialize (to reset the system to factory settings). This gets rid of the bug. It showed up on an older firmware and seems to stay around until you do this. I have heard that it also works if you click 'Deactivate Netflix' and then re-activate it, but it's better to be safe by resetting the unit to the factory settings in case there were some other bugs that could be removed to. Hell, you might as well do both just to be really sure. Deactivate Netflix, and then Initialize Settings. Hey. I replied to your post in the other thread but I'll write you here in case you don't see it. You have to go into Options and then press Initialize (to reset the system to factory settings). This gets rid of the bug. It showed up on an older firmware and seems to stay around until you do this. I have heard that it also works if you click 'Deactivate Netflix' and then re-activate it, but it's better to be safe by resetting the unit to the factory settings in case there were some other bugs that could be removed to. Hell, you might as well do both just to be really sure. Deactivate... » Read More Hey. I replied to your post in the other thread but I'll write you here in case you don't see it. You have to go into Options and then press Initialize (to reset the system to factory settings). This gets rid of the bug. It showed up on an older firmware and seems to stay around until you do this. I have heard that it also works if you click 'Deactivate Netflix' and then re-activate it, but it's better to be safe by resetting the unit to the factory settings in case there were some other bugs that could be removed to. Hell, you might as well do both just to be really sure. Deactivate Netflix, and then Initialize Settings. « Show Less
1280209
the firmware update works and address's other issues as well. Problem is most people, Like Romona dont wait long enough to let the firmware update install properly, which messes everything up. Than they come on the msg boards and cry that it does not work. The process takes aprox 45mins. give the download time to complete, let the firmware install into the device and reboot on its own. It works perfectly just takes patients.Anyway the youtube feature is horrible, your better off using your pc and blockbuster is way over priced for what you get. netflix is definitly the way to go. the firmware update works and address's other issues as well. Problem is most people, Like Romona dont wait long enough to let the firmware update install properly, which messes everything up. Than they come on the msg boards and cry that it does not work. The process takes aprox 45mins. give the download time to complete, let the firmware install into the device and reboot on its own. It works perfectly just takes patients.Anyway the youtube feature is horrible, your better off using your pc and blockbuster is way over priced for what you get. netflix is definitly the way to go.
1960312
I don't see Netflix advertising that, you have a link? I think it's only on the larger tv's (or maybe just the plasmas) http://www.netflix.com/NetflixReadyDevicesDetails?trkid=-123456&lnkctr=nrd-d-n-240-sonybravialcdhdtvsfeaturingbraviainternetvideo&pdid=240&lnkce=nrd-d