Canon Pixma MX340 Document in ADF error Is anyone else having this error and if so, is there an easier fix besides taking it apart? As soon as I tried to scan for the first time, I get the "Document in ADF" but there isn't because I hadn't even used it yet. No paper has been stuck in even printing. Canon Pixma MX340 Document in ADF error Is anyone else having this error and if so, is there an easier fix besides taking it apart? As soon as I tried to scan for the first time, I get the... » Read More Canon Pixma MX340 Document in ADF error Is anyone else having this error and if so, is there an easier fix besides taking it apart? As soon as I tried to scan for the first time, I get the "Document in ADF" but there isn't because I hadn't even used it yet. No paper has been stuck in even printing. « Show Less
1810681
Hi Jeannette,I had to contact Canon. They sent a replacement Pixma and asked me to ship back the first one in same box, at no charge to me. I have not had any problems with this second printer. Karen
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Dear Karen:Thank you for your reply. I have also contacted Canon. They were going to send me to the nearest service center, until I told them about your feedback with the same problem. Thanks for your help. I have received my refurbished replacement. I hope this one will stay function. Jeannette
1810683
There is a fix, I found it on another site here is linkhttp://www.fixya.com/support/t5863024-printer_canon.I tried it and it worked. The two white tabs had one a little more in than the other so I had to just slightly pull a little on the shorter one which came in line with the other.
1810684
I couldn't get mine to work unless I wanted to take it apart to do some minor maintenance, but I figured since I paid around 80 dollars that I wanted one that was going to work. I exchanged mine and so far so good. I'm not holding my breath though, because the other day we were at a doctor's office and their printer malfunctioned. Guess what brand it was?
1810685
I have also a Canon PIXMA MX340, and I have the "document in ADF" error, but not document is in the ADF. Does anyone have a solution to fix this error? Thanks!
1810686
I'm having the same problem and haven't found a resolution. Were you able to resolve yours?
1810687
Ack... I'm having the same issue. I can't see any paper in the adf. Going to call canon soon....
1810688
I never could find a fix for this, but luckily the place that I bought it (I don't know if we're allowed to name businesses here, but it was at the big W) they took it back even without a receipt in exchange for another one. So far this one hasn't done it, but even still I won't get another one. I don't like the way this is using ink, color first which is more expensive.
1810689
This is what worked for me(I opened a ticket with Canon)1. Lift the cover to expose the flat bed scanner glass.2. Under the cover, there is a long white bar with two white plastic tabs perpendicular to the white bar. One of the tabs may have retracted.3. Pull on the tab until it is fully extended. The alarm turns off and there is no longer the error.
2224739
No. If you check the manual, copies have to be placed on the glass, it doesn't have an ADF function. In the manual, it clearly says you put it on the glass, press copy, and it gives you the option of putting the next document on. So, check the manual.
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I have another model Canon printer that I just purchased new. I did this on this one. I haven't had it long enough to run out of ink, but if this works it makes Canon the best printer to buy. I may upgrade to a better canon.I had an HP. It was an older HP AIO with no monitors on it. I think HP sent a code to all the old ones to disable everything but the printer as my scanner no longer works no matter what I do. I googled it, and there are tons of people who've posted the same exact problem with odler HP printers.
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I've had mine for several years too. But I've never had the error. Couple of thoughts. Be sure the green light on the front is lit before you start. You might try reinstalling the software from scratch. I am able to print using my netbook in my den and printing 3 rooms away with no problems. I'm on Windows 7; I know nothing about Windows 8.
741973
Ruth, I have seen this problem in the past with other printers, so it would not have been an issue for me this time HAD it happened. I am pleased to say that NO ink error messages have occurred after purchasing and installing this! I hope you are as fortunate should you purchase it.
2205105
I was able to figure the problem out after a while: you need to have Adobe Acrobat installed on your computer! Printer is not going to scan to PDF if you only have Adobe Reader installed. Manual is absolutely not helpful about the issue. I ended up keeping the printer and installing Acrobat, everything else seems to work just fine. So good luck!
891502
Please go here: http://forums.usa.canon.com/t5/Personal-Printers/Canon-MX860-repeats-B200-error-code-brought-it-back-to-store/td-p/489 And read through the solution.
2267884
I've updated the firmware to the latest version (something of a comedy of errors), and I find that it just doesn't handle PDF files very well. The second problem can be sidestepped if you can reformat your PDF documents with larger margins. Not ideal, I know.I haven't encountered the first problem yet. Updating the firmware may be a solution for you on that. (I didn't try any PDF files until after updating.)
312958
Have you bought the printer? I, too, am thinking of buying this printer and I also LOVE using Picassa. I always edit my pictures on Picassa before printing them. Just curious to see how this is working for you.
1939679
I just bought an MX860 and noticed that, while it can copy and scan 2-sided from the ADF, it cannot *fax* from 2-sided paper. If your originals are 2-sided, you'd have to first copy them 2-sided --&gt; 1-sided, then fax the 1-sided originals. On another discussion thread, someone said they fixed that in the mX870. So now you can fax 2-sided originals from the MX870 ADF.
621615
I recumend the MX522 Pixma Printer, which is Icloud ready print. I know, because I went through all of this just recently!!!If there any questions, please e-mail me again. I hope I was of some help.Sincerely,V. Pretty
224035
Strange, I just scanned legal pages using the ADF and it worked just fine without the paper size having to be set in the Navigator app. I assumed it just scanned until it hit the end of the page and as far as I can tell the software handled it perfectly. Acrobat thinks the PDF page size is 13.59", so maybe that's an issue if you need it to know that it's actually 14", but otherwise my experience is that it's painless to scan either letter or legal via the ADF.
224037
I own MX850 and just tried to duplex print on legal size paper and got this message: "A paper size that is not supported by the automatic duplex printing function is selected. Uncheck Automatic Duplex Printing." Printer was set for legal size before I attempted to print.
1878502
I just installed it on a windows 8.1 machine. It gave me an error the first time, I just re installed and it worked. Have not created a document with it yet as I don't have anything on there to print with yet.
1074354
It is clp-415nw no xaa or xac on it. Nothing but trouble returned twice so far and this last one does not work either, bot in april and have managed to print maybe 20 pages on all three.
1634344
If you haven't figured this out by now, use your on screen manual that should have loaded to your computer program list when you loaded your printer. I've not had this problem, but did have one and after hours of researching on Google I brought up the manual and followed the directions - viola, problem solved. I did have a paper jam once and couldn't see it until I opened the back of the printer. Also, always remember to push the flashing button when you've completed any task - it let's the printer know to proceed. (Richard's wife, deb)
56132
See comment #1. This will not automatically handle paper size greater than 8.5 x 14.Also - this is NOT a color copier or printer.It will duplex/two side print.It will scan and save in color. Output is PDF, TIFF, JPG or BMP.I have had this model (2 of them) for a number of years and it is extremely reliable and heavy duty for its class.Recently purchased a third MFP from Canon - DW4880 wireless scanner, printer, copier and fax. Updated model but doesn't have the performance of the 4370. It is not color output but will scan and store color images.