I'm having problems with mouse being recognized by my laptop. It worked for a year before it started having problems. Does anyone know how to fix?
1800358
Pop the ball out of its spot and clean ball and holding space with cloth lightly moistened with alcohol... Might help ...but I'm no expert!!!
1800359
Mine started doing the same thing but,this is after over 6 years of use. If I remove the ball and clean the rollers and the little window my computer will pick it up again with a restart. I just thought mine was age since I have used it so long and my laptop is about 8 years old as well. No problems before now. I have the same one at work and it is just as old and no issues to date.
553949
I can't add anything to the conversation except that this mouse worked out of the box on Windows 7. I understand a lot of folks have had problems with computers recognizing the usb device. If you just search the part number, you will find many suggestions. Hope this helps.
2225594
My mouse pad stopped clicking as well. It worked again when I removed the laptop cover, pulled the battery aside without unplugging it, then gently pushed the underside of trackpad
1179688
It very well could be the mouse but before you get a new one change the mouse pad that the mouse sits on. Sometimes they become rough and wornalthough you can't see it. That would slow it down. I have had other instances where my computer was not working properly at all and as soon as I changed the mouse, PRESTO! everything worked fine. Sometimes they just go haywire or get corrupted in some way. A simple little think that can cause some major distress.
1735612
I'd like to help very much but I'm not as computer savvy as you would hope!! However I do know this mouse is a crappy thing, it has a mind of it's own & will work if it wants to & won't!! Try another mouse to see if you get the same problem, the mouse I have also had the lights on but yet nobody was home!! Try another mouse from a friend if you don't have one & the best I can tell you is to buy another mouse that's value is $15. or more 7 it doesn't come from any part of Asia!!! Good luck & sorry you have the same bad luck I did!!!
565026
I'm using this mouse right now - - and it's installed on a Windows 7 machine.Just plug it in, and let Windows find the drivers.
560788
I would recommend you getting a replacement. These are excellent mice! However, when asking for the replacement be specific about where you think the problem is. Is it the cable from the mouse or the connecter to the computer, which end seems to be the problem? Just my opinion. The more they know the easier it to maintain a quality product.
2071737
Have you gone to settings and select mouse to make sure it is connected? Make sure it is on? Change the batteries? If so, then you probably have a defective mouse and should return it. Sorry, I can't think of anything else.
2209199
I have had one of these for about a year. I use a usb mouse with mine. it works just fine.
1223238
Nope. Time to replace the mouse, which is too bad. I bought a couple of extra ones prior to MSFT discontinuing this mouse. I still really like it.
1254044
I haven't had that exact issue but I did have problems with the mouse/track pad not working right all of the sudden and I called ASUS tech support and they had me re-install the drivers for it which fixed the problem immediately. Maybe you just need to re-install some keyboard drivers, call ASUS they will walk you through it step by step or find another solution. Good luck! 888-678-3688 or customer service 877-339-2787
2077036
I have two different branded laptops and the mouse works flawlessly with both. I have had no problems with the Logitech M318e mouse.
1165124
I have a usb wireless mouse & keyboard both work w/o a hiccup. I also have Bluetooth mouse & keyboard; they don't work very well at all. Frequently have to "wake" them up & after about a half-hour they time-out completely. I switched to usb wireless & haven't had an issue, yet (after about 2 years of constant use). If you're running Windows 7 on it, I recommend upgrading to Windows 8. It fixes 95% of the issues w/ this machine. Windows 7 is notorious for having issues loading drivers. Under Windows 7, my pen, printer & Wacom tablet drivers wouldn't load and/or would have glitches. This is on several different machines not just my Asus. Once I upgraded to Windows 8 (it was only $14 at the time), all those problems went away. If you're using Windows 8 already, maybe just double check your peripherals do actual work on another machine & try loading the drivers manually from the mouse manufacturer's site. Also, loading the Windows updates from the Microsoft site may help. Best of luck. Hope it works. I love my Asus Slate.
406586
yes, it has. Just connect the mouse to an usb port. ASUS will recognize it. You can use either one.
66968
Same with me on my PC. When I use this mouse, I lose my wifi. I unplug the mouse - wifi connects. Plug in the mouse - wifi disconnects ...
1958281
Yes. Just tried it with my optical mouse. Windows installed the driver and recognized it within a minute.
2243260
hmm..:/ make sure the mouse has new batteries and the light sensor is working on the bottom. I also know that the little usb drive that is included with the mouse installs the device or file onto your PC so you can use it. It worked in seconds with my ASUS laptop, but im not sure about apple products.. sorry