Does the magnetic piece on the bottom come with it? Ours seems to have slid off and gone into the unknown.
1790154
Thank you for your question! Yes, the magnetic strip along the bottom of the flap is included. If you are missing the magnetic strip along the bottom of the door frame itself, which the flap's magnet attaches to when it flaps back into place, this is not included. If this is the part that is missing, please contact our Customer Care Center at the number 1-866-738-4379. Hours of operation are 8AM-8PM EST Monday-Friday and 9AM-5PM EST on Saturdays.
2093609
It does not, however if you take off the hard plastic piece, all that's left is the rubber piece and I've found on multiple occasions I'll just set it up against something and the rubber will help keep it stay in place and not slide around.
436876
No. i got mine awhile ago maybe a year .just went to the kitchen and stuck a magnet to it and no it didnt stick
594296
Take a peek at your unit. Has the metal plate that holds the door shut via magnet disappeared? My husband actually screwed the plate to the door and fixed the problem.
1493299
I don't have anything on it now. And I don't remember if it came with one. But if it did, I guess it came off.
1618440
Sounds like you don't have the grey plastic piece screwed onto the bottom. It comes with the bowl.
1576339
Ye this is precisely the problem we had as the little pin that holds that white plastic piece fell off and we could no longer latch the top to the bottom. This comes with the lock mechanism on it.
1028266
Same thing happened to me. I just started to take it apart to clean it then the bottom part released. Hope this helps
362876
It's been a looong time since I had the item. You are looking at the bottom. There should be a cover, either flip up, slide off or held in place with a small screw. hope this helps
433102
I had a magnetic plate on mine, so I just removed it and put the new one on. I don't know if yours had adhesive on the back or not. My old one was magnetic, therefore it came right off.
1377188
It has been a few years since I replaced my step, but I think new magnet switch came with my step, not 100 percent sure. No problem to install, good luck
1441223
Mine came with one. Seems like it was some place else on it and you had to move it tho. Took me a few minutes to figure it out. Hope this helps. I would recommend it.
1642815
Unfortunately no, just in it's retail packaging which I keep it in after cleaning. I'm going to buy a wall mounted magnet so I can leave it there
895047
Ours came off pretty easy too. And it think the more its taken off and on the looser it gets. My daughter has never been real interested in the toys on it anyways so we eventually just tossed it!
1055660
There is a cover that slides over the filter and holds it in place. It is part of the vacuum (does not come with the filter). Is your cover missing?
1227164
Felt on bottom on pieces. The box stays closed with magnets; in addition, mine came with a linen carrying bag. We have been very happy with ours
1910216
Yes came with mine. Not that easy to remove when full - tends to spill a bit - but it works. Ken