What is covered in the warranty? My new battery does not stay charged, also got the charger.
1783338
Nothing is covered. I had the same problem. It is a worthless piece of electronics.
729594
it is hard to repair and not worth it. if you can, return it. I have the same problem with the charging battery. I returned. amazon has a good service
2186343
Sounds like you have another problem. New battery was fully charged 4-6 hours
2136716
I am also having the same problem, The battery I bought is also not charging.
1633330
Buying a battery might be a cheap fix. Make sure the charging unit is plugged in and it lights up when the unit is placed in the charger. If the unit is new, send it back.
985703
I believe you were supposed to charge it for several hours when you first got it. I can't locate the paper that came with mine right this minute but I'm pretty sure that's what it said. In any case, it sounds like its no good and you need to return it.
2211256
I don't know, I have had mine for a least 6 months and charge it every week. Maybe you need to contact company where you ordered it.
1982375
Hi TonySnap.My battery is also refusing to charge!There should be a warranty on all products, I intend to return, this product as soon as I return to theUSA.
428889
Hey there, I left mine plugged in this winter and it completely drained it and it wouldn't hold a charge. The note on the charger clearly says not to keep it plugged in at cold temperatures. So totally my fault. I went to Batteries Express and had it replaced(well there are actually two inside of it), just shy of 120 bucks, but cheaper than buying a whole new unit.
2183582
Hi. You can contact the manufacturer and see if they can replace the charger for you because I believe that this unit comes with a 1 year manufacturer warranty.
2196005
My brand new one was faulty. It was either the battery or the charger. I sent it back to Amazon (thanks Amazon) and replaced it with one that works
836727
How long did you charge it for? Did you use a standard wall charger that came with the package? I would recommend buying a new battery from a trusted seller and a smart charger and it will solve any issues now and in the future.
892405
You are not pluging the charger in right or the battery went bad. Contact the store and have them send you a new battery.
1165606
Does not seem like an issue with the charger but the battery itself which does not seem to be holding charge
687888
My battery works great, all day and I use it a lot. If you are sure that your battery charger is working, then you must have a bad battery. My battery came to me and had over half a charge when I got it. Exchange it and you will end up happy with the extended life battery.
1952622
See if they will send you a new one. I try to make sure my son keeps his charged so far no problems.
881715
The battery i bought malfunctioned and overheated. I am not sure of a warranty but rather opted for a refund. Go to Batteries Plus to buy a replacement.