Where can I get a replacement usb cable for this mouse? Mine shorted out.
1809505
Throw it away. They no longer make it. Steel Series was never able to really support the product or make it function well. I tried for weeks to get it to work. You can use just about any USB connector but that may not resolve the connection issues due to difference in wires between manufacturers. I stopped using Steel Series due to poor or no support.
1809506
You can most likely find a suitable one at Walmart. I know the one for this mouse has more of a squared and thinner end, so that's what you should look for. You can always buy a few different ones and return the ones that don't fit. Good luck.
1915472
When mine broke Microsoft said I could not, however the device was still under warrantee so they sent me a whole new mouse and receiver. Now the mouse is discontinued, so if it is still under warrantee they will likely replace with a different mouse.
8321
If your mouse stops working you should go directly to the steelseries website and request service with them. Normally you would request an RMA (Return merchandise authorization) and you would ship the mouse out for inspection. Once the problem is identified typically steelseries will send you another mouse in return for your broken one.
353307
The support page for M305 says no replacement parts available.<http://www.logitech.com/en-us/support/wireless-mouse-m305?osid=14&bit;=64&crid;=398?
757254
There should be a usb plug-in attachment in the mouse itself. Disengage it and inset it into a usb receptacle in the computer. This should take care of your problem.
2052447
mine did not work either...I then went to Walmart and got a usb cable and charged it on my computer.
1445189
All I had to do is plug in the usb it is hidden in the mouse and my computer recognized it but mine only works part of the time and after 2 weeks stopped working all together. Cindy
353302
The support page for M305 says no replacement parts available. &lt;http://www.logitech.com/en-us/support/wireless-mouse-m305?osid=14&bit=64&crid=398?
1179689
The mouse has worked fine for me, I've had it for over 6 months now, no problems. But here's a link to download drivers for the mouse, might help. http://www.logitech.com/en-us/support/corded-mouse-m500?osid=23&bit;=64
6267
Serial number? I've never had a PIN for this unit -- which I just donated to a charity. By the way, my Microsoft replacement USB mouse has been great.
1874693
I used it on a msi laptop and my first mouse get some problem on the right button,then i replaced a new one and the new one works well.Maybe you can try to replace a new one too.
85752
The one they sent me was the c-U0005, unfortunately I need the C-U00014, logitech has it out of stock what can I do?
1406767
Mine died also, I was able to purchase another from the Logitech website. I think I searched by model.
1735612
I'd like to help very much but I'm not as computer savvy as you would hope!! However I do know this mouse is a crappy thing, it has a mind of it's own & will work if it wants to & won't!! Try another mouse to see if you get the same problem, the mouse I have also had the lights on but yet nobody was home!! Try another mouse from a friend if you don't have one & the best I can tell you is to buy another mouse that's value is $15. or more 7 it doesn't come from any part of Asia!!! Good luck & sorry you have the same bad luck I did!!!
2187812
It should come with a USB cable. There may have been an error in packaging yours.
1232273
unplug it. plug it back in. tern it off and back on via the little on/off switch on the bottom of the mouse. if none of that works get a refund.
289377
I would check with eBay. If you can't get it there I would check with Logitech customer support on their website.