Has any one else had a problem with it shutting itself off after like a minute of use? I just got it and have had it fully charged and either the battery will stop and shut itself off or the phone will stop charging while the battery is still on... I think there's an issue with it not being connected tightly enough, no matter how tightly I have it on initially (I've tried manually holding it on tightly with no casing around it and it works fine then), as soon as I clip the casing within a few minutes it will stop all together... Has any one else had a problem with it shutting itself off after like a minute of use? I just got it and have had it fully charged and either the battery will stop and shut itself off or the phone... » Read More Has any one else had a problem with it shutting itself off after like a minute of use? I just got it and have had it fully charged and either the battery will stop and shut itself off or the phone will stop charging while the battery is still on... I think there's an issue with it not being connected tightly enough, no matter how tightly I have it on initially (I've tried manually holding it on tightly with no casing around it and it works fine then), as soon as I clip the casing within a few minutes it will stop all together... « Show Less
1789519
Yes I have the same problem and the pics are terrible foggy definitely throw in the garbage I get a new external battery incipio is more expensive but works great the alpatrnix is garbage
1789520
I never had any issues. You may be right that the casing doesn't fit properly.
468008
Same thing happened to me. I put the battery in, it showed the red light blinking. I tried to turn it on and the phone lit up but wouldn't turn on. I let it sit charging for 30 mins and the red light was solid but when I came back to the phone the light was out and now the phone does nothing. Don't know where I go from here...
1786860
This happened to me once, too. It'll come back. I unplugged mine for a while, then tried again (like, the next day) and it was fine. It still occasionally gets stuck in limbo, but it usually only takes a few minutes without power, then plugging it back in.Also, I've noticed it does this less often if I take out the Bluetooth thingy in back. There's a little cover you can remove on the back with a little USB Bluetooth receiver in it. It's tricky to get your fingers in there, but once I pulled this out, my unit started working more reliably.
1100588
Yes, I have caught one time where when I picked up the case it turned on inside the case, however it has always shut off when I close it. I also have a timer to turn my screen off after a minute or so, which I would think help if it didn't turn off.
1927596
First check to see if the connection is properly seated (fitted).It may be the charging cable....do you yank it from the battery or do you grab the connection that actually goes into the battery? If you have the habit of yanking from the charger, the wires could be weak and not making a full connection. Second question, how long have had the battery? They do wear and tear from many charges....nothing lasts forever.
2030442
Hi Greg,The one I bought has the same trouble. I suppose it has to do with the lifespan of the battery. Remember batteries have limited amount of life charges. Every time you charge it is one life less for the battery. Since it happened recently I am still doing some research on how to change the battery without losing the impermeability.Hope this answer was useful, and if my english isn't good its because I am not a native speaker.
1527729
It shuts down after 10 minutes of non-use, I suppose to save on battery. I'm not fond of this feature, personally. If it shuts down sooner or while in use, then try to re-pair.
1786862
This happened to me once, too. It'll come back. I unplugged mine for a while, then tried again (like, the next day) and it was fine. It still occasionally gets stuck in limbo, but it usually only takes a few minutes without power, then plugging it back in. Also, I've noticed it does this less often if I take out the Bluetooth thingy in back. There's a little cover you can remove on the back with a little USB Bluetooth receiver in it. It's tricky to get your fingers in there, but once I pulled this out, my unit started working more reliably.
976472
I will add, when you are not charging your phone or when your phone is fully charged, make sure you remove cord from the charging device altogether... The device doesn't have a shut off capability. If there is a cord plugged into device, it starts using its power if it the cord isn't hooked into anything else. If your device is hooked to your phone it doesn't stop charging at 100%. The only way to shut off device is to detach everything from it
1614665
same thing happened to me and it's past the return date. I unplugged the unit and removed the battery and then it worked....for a few days and now it's back at it again....won't charge my phone.
876328
I have had mine for some time and don't recall that it was a problem when I installed the battery. Sounds like you may have to return it and get another, BTW, I do like (and trust) the unit.
767621
hi i bougth one too but as soon as i got it i try to charged it, it charged but when i tryied on my phone it didn't work, i pluged it again for 24 hours put it back on my phone didn't work either and when i was just about to trew it away i discovered that the on button has to be press until it start charging the phone, besides when you chaged and unplug it, you have to be sure it's off otherwise you waste your charge and time. im from colombia south america living there, so i hope i was useful and hope it ll work for you, best wishes
1443073
I had a problem with getting it off when I first got it. Honestly, I have not tried to get it off since so until I need to get to my battery I am leaving like it is. I love it.
516513
That's happened to me on occasion, but it usually reconnects on its own. I find that it does the disconnect thing more often when it's getting closer to time to charge it. I think may be some power saver feature.
2235983
I haven't had this happen but I would first of all shut off the phone all the way, then re-start it. If that doesn't do it, shut off the phone, and take the battery out of it, then re-insert it and turn the phone back on. One time my phone froze, and I did that, and it was okay after that. Hope this works for you
339787
I encountered the same problem, it shuts down itself after being turn on for awhile. This is due to malfunction and bad design of the product. I returned mine to amazon once I found out the issue.
2273537
Seriously ? Mine never stops unless I power it off. The only thing I can think of is something with the timer setting. Maybe you have the timer set to go off every few minutes. Can you get a stopwatch and get some data on the intervals of on/off ? Maybe unplugging it will reset it if it is for some reason set by the timer option. If that doesn't reset it then perhaps it is malfunctioning. It definitely sounds like timer related.