I heard that there is a problem and this device doesn't work with iOS 8.3?
1776045
I don't know, but I can't imagine it to be the case. Phone Bad Elf directly.
1776046
True. I received an alert from Bad Elf recommending I NOT update my Operating System. They are working on a fix but as of April 24, 2015, they don't have it yet.
1272860
I don't have the iPad3. However I haven't been able to make it work or my iPhone yet. Guess I need to call Amazon or Apple and get some help. I sure like the concept though.
291377
I don't have any ios device, but it didn't connect with my android phone, so I don't think it's meant to work with mobile device. Hoe this helps.
2200291
It works on my iPhone 3GS iOS4 but when it times out after not using it for a few minutes it is very difficult to reconnect. Am I missing a trick to reconnecting?
1075063
No response on this one, I have only used the device with images. Early on the app crashed once with iOS7 but I deleted it and redownloaded and no problems since.
1980348
Yes, BUT if you have upgraded to iOS 8, this device will no longer work. The expensive Apple version of this product does work with iOS 8 and beyond.
1530915
I would say best option to narrow down the source of the issue is to try other iPhones, preferably iPhone 5's like yours, to see if it's not the lighting cable port on the phone. You know it works with your iPad air, so, maybe if you know some other people with iPhones, friends or family, you can test the unit with their iphones. Turn off Bluetooth on your phone and hook it up. Reset the phone, home button and sleep button held down together until the phone turns off and you see the apple appear on the screen, try connecting it again keeping the Bluetooth turned off. Reset network settings, try connecting it again. I have an iPhone 5s no issues here. If the dock works with you iPad than I would assume it has to do with the phone. Try those things see if it doesn't help. Do you have issues connecting it with other things to transfer data, like iTunes? Maybe try a restore on your phone with iTunes just make sure you back up your phone, but it does sound more like a hardware issue than a software issue. Still, doesn't hurt to try a few things. Backup your phone if you do a restore though, and know that any unpaid music will be lost with that restore so consider that to before you do it. Hope I could help if you didn't already try some or all of those things. You can also try this tech article from the apple website to troubleshoot it gives a link on how to restore the phone. https://support.apple.com/en-us/HT203284 and if anything call apple for tech support they might be able to help you. Update your support profile so if you call the rep can find your information fairly quickly. You can update your profile at https://supportprofile.apple.com/ last I would say if all else fails find your device manual and call for support their. But because your iPad Air 2 works with it, I'm leaning more towards the phone as the issue.
963514
iPhone6 w/ iOS 8 is a flop... Changed the way camera roll works, and it doesn't work anymore... Still need to update my iPad to iOS8 to verify...
1056709
I have an Ipad 3 running 8.1.3. Istudio is working with no problem. I had a problem once and did not have the power switch pushed in...
2027421
I don't know yet. I just updated to iOS 8 myself and have been on another project & it didn't occur to me to check till you asked the question. If you wish to contact me in a few days I'll give it a try & get back to you. You can contact me direct at jeffscottjudd@mac.com. Good question. Thanks. Jeff
2241125
That's a great question but not sure to answer. It was working okay before but later not. Possible after we upgraded to ios8.0 or the adapter broke, a pice of crap.
1367809
No idea, the darn thing stopped working 2 months after and before iOS 8 was released
1150016
I am at the latest version of ios for my IPad3 (at least I think I am since I synch every few weeks). It still works for me.
1056286
Supports iOS 8 , the docking is much to be desired though. For a cleaner install try using a lightning usb extension so its just one thin wire that is visible. Search for "dockXtender" and should be able to find what I'm talking about.
2099532
DO NOT UPDATE YOUR I-devices to ios 8.0+ I just updated mine a 2 days ago and it no longer recognized the device or "resolution" as it displays on the TV screen. I checked online and apparently it's Apple's way to force us to use their official products, so don't update or you're out of luck because they removed "down-grading" from now on.
2197025
Not apple user but I would try to reconnect unpair/pair and make sure the audio and music are set to ON.... make sure it's setup by the book like any cables needed to support iphone
822431
try reseting it... if it doesn't work then it might be a problem with the device.