The use and care instructions and the 5 year warranty address are unreadable, can you please post these two items?
1786650
I no longer have any paperwork, but I can tell you that it is a nice pan. I am a confirmed stainless steel user-cookware and bakeware. It is safe, cleans up in the dishwasher. I periodically use an SOS pad to get any discolorations off and it stays looking new. Hope this helps
498250
If you still have the box/instructions, I'd email or call whoever they list for warranty replacement. The unit I bought is working perfectly so I really have no experience with this manufacturer.
1476697
You can try. They will do everything they can to not honor the warranty--a terrible company! I'd return it to Amazon if you bought it recently.
1614402
This was a gift to a family member, I would contact the seller and request a warranty from the company. This info is found where you view the item and it's details before purchase. Last attempt, try contacting Amazon customer service to help you get a warranty from the company that sales through Amazon. Good Luck!
999446
I am sorry I have never had to use the warranty. I would try starting with the vendor where you purchased it from or find out who the manufacturer is then try to contact them. I am sorry that I could not be of any more help on this question.
1552679
idont understand you. are you asking me if i know about warranty or if i use warranty?
2231934
dear friend. we are new to here, about the warranty we are setting , so we don't have the ways of resolution ,but Will improve in two days thank you~!
650081
I think that the warranty is a year. Please read the site listing for the exact answer. Did you contact the seller yet? If not, that's the best place to start.
631827
I purchased this unit from Amazon and the 5 year warranty was included..and I registered the unit with the manufacturer. I suggest you call Concept to confirm..they are extremely helpful.
108747
Send it back to Amazon they should replace it for you. I believe it's a year warranty.
1220644
Thanks for the comeback. I just don't think you have to dig for the warranty. I think it should be plainly stated as the other ones I looked at. Thanks, I do appreciate your answer as it was helpful.
879950
Dear Donald, thanks for asking.Warranty is 10 years on the body and frame and 5 years on all electronic parts, we will send you any part you need and show you on how to exchange them step by step. All parts are very simple to exchange.If you have any further questions feel free to ask.Thanks BH direct
1833429
Sorry, I haven't thouroughly read the warranty as of yet, I had to give my eyes a rest. The owners manual and warranty info are written so small that one has to use any type of enlarger just to be able to read. Several things about the edenpure have sent up a red flag to me.
618939
Limited 2-year warranty, not transferrable. You can search online for the owner's manual and get all of the details.
752917
hello. my friend wrote to the person you bought it, I also returned it, in my case not allowed to check the equipment. write you direct them. Sorry
570171
I'm afraid that I cannot help with this. I have no idea about the warranty - sorry :(
1803452
Kelsey, it comes with 10 year waranty. Don't know where you live but in your "user manual" there should be address and procedure how to get it fix or replaced