Are we doing something wrong? We've tried it two times. The first time we used it, it skipped. Now it says it won't load.
1784608
I have not had that problem with any of our DVDs yet. I would recommend contacting the company and request an exchange. Good luck!
1784609
Return it for a replacement & get the one that has the battery that can run 1.5 hrs once charged. I have them both and the one with the battery in the better.
1843479
I don't know, we had it a day and had to return it. It stopped loading. When we went to cut it on that evening, it would not come back on; it just said loading.
855500
Same problem here. Works for testing, but on site failed to work immediately or after a few shots. Sent it back.
441280
You just have to get by the first screen. There isn't anything in my experience that it tries to load without your permission. As someone else said, just say "no".
2023947
We could not get it to download anything or really work efficiently for that matter...ended up sending it back : (
305959
No, I haven't. I've been trying since I bought it several month's ago but it's never connected. I get same same error message.
1230141
I had the same problem. It just did not work. Also, when I took pics inside the house with lighting, we were green. Then I had played farm invasion several times, then it stopped loading. I felt it was a lemon and returned it. I had 30 days to return, which enabled me to get a refund. I later purchased an acer refurbished from amazon and so far so good. I do not have faith in the mach speed. for me it was a LEMON. You could not load any games from the google play. I could not log off my yahoo mail, so had to delete the whole account. I did not use it every day, so no telling what else was wrong. I had the same problem. It just did not work. Also, when I took pics inside the house with lighting, we were green. Then I had played farm invasion several times, then it stopped loading. I felt it was a lemon and returned it. I had 30 days to return, which enabled me to get a refund. I later purchased an acer refurbished from amazon and so far so good. I do not have faith in the mach speed. for me it was a LEMON. You could not load any games from the google play. I could not log off my yahoo mail, so had to delete the whole account. I did not use it every day, so no telling what else was... » Read More I had the same problem. It just did not work. Also, when I took pics inside the house with lighting, we were green. Then I had played farm invasion several times, then it stopped loading. I felt it was a lemon and returned it. I had 30 days to return, which enabled me to get a refund. I later purchased an acer refurbished from amazon and so far so good. I do not have faith in the mach speed. for me it was a LEMON. You could not load any games from the google play. I could not log off my yahoo mail, so had to delete the whole account. I did not use it every day, so no telling what else was wrong. « Show Less
472293
richard we tired this product and could not get it to work. we returned this item and amazon sent us a new one ; however we couldn't get the second one to work either. sorry we couldn't be of more help.
1626048
To download it yes. I don't think to use it once it's loaded. Didn't really matter for us since it never worked properly.
149198
I personally returned mine after it froze ten minutes into playing around with the functions, and bought another player with the refund.If you haven't already, you should hold the reset button for ~10 seconds (as opposed to just pressing it) and see if that does anything, like commutergirl suggested.Also, maybe double-check to see that it was plugged in properly for charging? Sometimes USB ports can be weird.In any case, good luck! I hope it's just a temporary thing and that it works soon for you!
721084
We had no problem with ours; I would suggest getting a refund or exchange for one that works.
200264
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --&gt; Can't use or login --&gt; Can't get replacement because not logging in. Go figure.
124754
No, mine is working fine. And I use it all the time. I hope you can get it working well. Good luck.
111902
I am also trying to do the same thing. Today I tried a lot but it didnot work for me. Please let me know if you have any luck.
1226889
I have had a few problems with it as well.I didn't overly try the unit but my guess would be related to possibly a download from the manufacturer.
441278
mine never loaded anything other than the games. sounds like you got one messed up before. if you get one from Amazon like that, they would make it good.
358028
Ours works fine, so if you have a defective one, I would return it and get another one.