Help, tried the settings for label, cover stock, card stock and even heavy card stock. Toner still coming off. Any suggestions?
1781894
I used to be a copier repairman. Your problem is not the labels, it's your printer. If this is a laser printer, see if the fuser roller is getting hot. No heat means the toner will not fuse to the paper and can be wiped off. Hope this helps!
1781895
Try heating the stock before you put it in the machine ( be careful not to much but certainly above room temp).
704009
I just removed the old toner and replaced the new one. Just make sure that you removed all plastic protectors from the new toner.
1664932
You can change a setting in the menu to get it to continue to print on an empty cartridge. The manual says you can damage the printer this way but I did it while waiting for new toner to arrive with no problem (and the printouts were fine).
786997
This is a very common problem. Even our printers at work with the original Toner from Canon will have problems on Labels. Set printer to heavy paper to see if it helps.
1370715
A simple piece of good quality duct tape works great. Just be sure to clean any loose toner off first to ensure it sticks well. Use new tape every time you refill.
1571977
First, not all 110# card stock is made alike. You need to make sure to use long grain, and the flexibility should be pretty high.Second, you may have to manually feed it. The sharp curve on pickup is likely to jam from the tray because of the physics.Third, you may have to post-fuse the toner. A clothes iron on "wool" (highest heat) behind a sheet of cooking parchment does a nice job.
2119934
My cartridges smudged considerably,so I tried to remove the plastic covers. They are firmly attached. Any help on how to fix this problem?
1166597
try removing the toner cartridge and shaking a little bit. Then reinstall the cartridge and see if the print is more even.
1576968
See the comments under the first (currently) 1-star review. This is quoted from the last comment: "I can confirm the prior comments. I have an HL-5370DW, and my toner light had been coming on for 4-5 days when printing before it finally refused to print. I looked around and discovered that Brother has built in various you-must-buy-new-toner mechanisms into its printers. To defeat them: 1. Open the door, and remove the toner from its carriage. Apply electrical tape/a sticker/something dark and sticky to the clear plastic windows on BOTH sides of the toner cartridge. Replace toner in carriage. 2. Run the toner reset sequence (taken from Ananda Q) 2.1. With Printer off open the toner door 2.2. Hold the Go button as you turn the printer on. 2.3. All lights will turn on. Keep holding Go until status light goes off. 2.4. Press the Go button 2x. 2.5. The Paper, Drum & Toner light will come on 2.6. Press Go 6x 2.7. Status light will turn red 2.8. Close the front."
1032643
There are many possible solutions. Search online. Clean the Corona Wire, use a reset code like *00 Enter, block the sensor with electrical tape, don't use refilled or knock-off toner cartridges. Your mileage may vary and it may take some experimentation. While I have loved my Brother Color Laser Printers, I have found that they are toner hogs and that it may be prematurely reporting low toner level...or the levels are not that high to begin with. Nearly impossible to answer that last thought, though.
205210
Take the toner out and re-install the old toner back and see if you still hear the loud noise. if it prints with out the loud noise, try put back the new one in and see if it works. maybe it wasn't seated properly.
968227
I have the exact same printer. Based on memory alone, I think the instructions suggest to not use all of the toner when refilling. I may have used 90% + and even though it didn't spill out I still may have overfilled as printing quality is not nearly as good with the refilled cartridge.In addition to figuring out how to remove the filler cap, prying the container apart without damaging the cartridge, and determining the correct amount of toner to pour in I also installed a new chip and updated the firmware on the printer. Printer didn't recognize the cartridge with the new chip without the firmware update)If I had to do it over again, I think I would just spend the extra dollars and buy a new cartridgeGood luck!! I have the exact same printer. Based on memory alone, I think the instructions suggest to not use all of the toner when refilling. I may have used 90% + and even though it didn't spill out I still may have overfilled as printing quality is not nearly as good with the refilled cartridge.In addition to figuring out how to remove the filler cap, prying the container apart without damaging the cartridge, and determining the correct amount of toner to pour in I also installed a new chip and updated the firmware on the printer. Printer didn't recognize the... » Read More I have the exact same printer. Based on memory alone, I think the instructions suggest to not use all of the toner when refilling. I may have used 90% + and even though it didn't spill out I still may have overfilled as printing quality is not nearly as good with the refilled cartridge.In addition to figuring out how to remove the filler cap, prying the container apart without damaging the cartridge, and determining the correct amount of toner to pour in I also installed a new chip and updated the firmware on the printer. Printer didn't recognize the cartridge with the new chip without the firmware update)If I had to do it over again, I think I would just spend the extra dollars and buy a new cartridgeGood luck!! « Show Less
2178766
Hi Sylvia, watch this video "www.youtube.com/watch?v=UaD1Vy8toP0" , it is much easier than me trying to explain to you how to do it, it is pretty simple, by the way, I installed the toner for a few months now and it works great, you don't need to do anything after you installed the toner and power back on, the low toner message will no longer come on, good luck!
1297307
You may have to remove the cartridge ant take off any protective film etc. There is an instruction manual. However, you may also have got a used cartridge from your seller. You may want to search online for the product support telephone number and they may better assist you.
290876
I had red specks on my paper. Had to run cleaning routine several times. Also suggest you look at cartridge to see if it has toner on it
1210409
Yes - I had the same issue. I did the following and got WAY more life out of them. there are sensors on the sides of the toner cartridge (it might be the drum). I covered them with black tape and then reset the toner through the menu. This video shows the reset process. https://www.youtube.com/watch?v=_Wv80u_NA_Q
2068959
Not sure what finally made the light go off...I took the toner out a few times and also restarted the printer a couple of times and suddenly the light went off and it has worked fine since