I ordered the DeerBrooK Tablet for my 8 year old but it came locked. How can we unlock this product?
1771486
When you say locked do you mean with a password locked. If that's the case you should return it when I ordered mine all I did was ppower it up and it was good to go.
455592
Put your finger on the lock symbol and swip it across the screen from one sido to the other and it should unlock your tablet an show the main menu
1305119
The tablet is locked to AT&T. I had to write to Acer and get the unlock code but that route might not work for evryone. It depends on the customer service rep that you talk to. Mine was nice and sent me the code. Hope that helped.
1460787
Hi,I got the same tablet that you bought but I dont have any problems. Sorry I can`t help you there.
1733566
The tablet is not in my possession. I had to send back to Latte Zone. Perhaps you can reach out to them.
1596511
When I bought it as a Christmas gift for my sister, it didn't come unlocked. We had to take it somewhere so they could unlock it. But maybe it was just mine
1722482
I would contact the company that sold it to you. If you bought it from iCompXpress, please contact our customer service department at 718-975-0609 between 10am -6pm EST. Monday -Thursday and 10am - 3pm EST. Friday. Best, Jasmine
1678035
Loosen that screw looking thing on the side that shows a lock and unlock then slide the cover open. I struggled with this also, but sliding the cover is the key.
2239834
There was an app that you have to use. Should have came pre-installed. Sorry I can't help more. I returned this tablet back to the store.
932904
factory restore may shut it down; make sure you back your system, there is an app that will save all your downloaded content, and backup your apps, music, pics, and data files. if not, then i would call amazon or deerbrook and make arangements to send it back because, in my opinion, the deerbrook was inexpensive, after about three weeks or so, i had nothing but problems. its actually in my closet. for the same amount of money, i purchased a pronotec: http://www.amazon.com/ProntoTec-Android-KitKat-Processor-G-Sensor/dp/B00GM7Z8F2/ref=sr_1_1?s=pc&ie=UTF8&qid=1417187449&sr=1-1&keywords=prontotec+tablet this device is excellent and definitly worth more than what i paid; but thats my opinion. anyway, back to the demo, I would do a little research on google. you may find answers there, takes time but im sure you will find a solution. :) -doitch out!!
977290
Mine came unlocked. I suggest you contact the seller first, and make sure so you have their confirmation in writing tho.
1538073
u can contact the seller and ask for the unlock code from them. i think they will give you one, then you can use it.
1189821
I dont think its locked but i tried to hook it up to prepaid but it didnt work so I know it isnt prepaid
603113
I am not sure. I bought it through verizon so they may have it locked? I will look into it.
1898275
I bought mine and called my provider and gave them the numbers on the Verifone and they fired it up on my account. The one I bought wasn't locked ... But there might be a way to lock a stolen one ... Sorry I can't be of more help.
1497998
I would imagine calling customer support would be a good start. I think is a bar code or some sort of serial number you can reference that would help them. Although looking at the keys they might be interchangeable look at someone else's lock if they have one like yours and give it a shot.
390340
Make sure you clarify this with each seller, the one I ordered only came with a trial version and did not specify this! Seller claimed it was not listed in the description, so would not give me a key for it. I had to return the tablet to purchase a tablet from another sell with the full version.