My step is stuck at 22cm. It seems to be clipped in...how do I take it apart again?
1809533
We got ours out to adjust it and from the bottom push two small screwdrivers in front and back of small white plugs and pull up do one then the other side the same way..
862251
Sorry my husband put this chair together so long ago that he doesn't remember how everything fits in! Could you try drilling a hole into the bottom middle of the foot, then put in a larger-than-the hole sized screw, then take vice grips and pull on it? (This will not work if the plastic on the foot is thin)
1327242
I would have to get mine back out, I haven't used it in a while, but ther eis nothing to set. Your steps are measured by the jarring motion of the machanism. As for instructions, if I remember correctly, just push the button until the pedometer displays what you are looking for and hold the button down to reset the counts. I can get mine out and double check if you'd like though.
55248
pull up the (disengage) the lock. I have to tilt the stool and push one of the legs toward the other. I usually do this with my foot. It takes a bit of pressure to close it and I find that this works best for me.
1636512
It's probably just stuck. Pull the round knob gently and it should come loose and work fine.
809110
Just barely 'tap' that little button at the side of the top step. Don't force, just a 'baby-touch' moves it to the folding position. That's all it takes. Then it will fold closed again. Write back if you can't get it. It's easier than it seems! (That little button moves a lever.) Got it yet? :) I hope so. :)
919594
After releasing safety catch (easy to do), it requires a moderate "snatch" to separate step from frame. Not difficult, just takes a little practice.
1541338
Had the same issue..I just used a little thicker small nail..place the higher middle piece 1st, then kine up the other middle piece and move along...I did it with my husband so it was a little easier.
1339394
when I use the one I bought I pull the step out by the top step and it works fine has helped a helped a lot so pull it out by the top step hope that helps
1465185
I had the very same problem but the answer is quite simple. The whole top lifts off. Good luck!
243319
You can probably take it apart again, there are a few screws involved but most of the parts just snapped together. Just keep the instructions!
2154900
Does it still clip? I haven't encountered that problem.Maybe take a picture and send it to Eddie Bauer and see if they can send you a new part.
566811
Yes, must be stuck. Try some "Liquid Wrench" or "WD-40." They must have put the rivet in too tight.
468637
It comes apart quite easily, so you're probably trying to unscrew it at the wrong place. Move your handsaround til you find the correct location!
1787479
you're right, same thing happened to me, unfortunately one of the feet is now missing, so even if we found an answer it wouldn't help me, good luck
5317
There is a notched ring at the bottom of the top section which must be turned to loosen, then pressing the button and twisting the bottom section slightly will cause the button to hide so that the bottom section can now be shifted up or down to the desired height. (You might want the help of a second person to push the button while you twist). When that is achieved, twist the bottom section back so that the button will now fall into the corresponding hole. Now, re-tighten the ring at the bottom of the top section and you're all set. Enjoy your walking partner!!!
835343
Lift and hold the lever on the left side, and push the foot rest down to the position you want, then let go of the lever, it should stay.