Is mine broken? When it arrived, all of the colors were dully filled in, and when I poured water into it, hot or cold, I didn't see any change.
1776422
No that's not right.it should be just black outlines when cold and colored pieces when hot.
1776423
Mine was fine. I had no problems with it. Maybe you got one that had a defect.
1776424
It should change with hot water. Mine works perfectly fine, even after hand washes. You should ask for a replacement.
1776425
Try boiling water, we were just trying hot sink water and not getting a change at all but tried boiling water and it worked.
1813416
i have used up 2 bottles, first one is same as pic. and second one just bottle color changed to white.
1685544
Wash it alone right away first! I bought blue, washed it cold, and first time the water looked like dyeing easter eggs. The second time, there was only a little color bleed. mike
2153780
Ours did that and later it messed up and we ended up exchanging it (unrelated problem). The new one did not have the smell/taste at all! I think there's something wrong with it.
1586571
I'd send it back. It could be old, or melted and re-solidified. It's supposed to be creamy, not grainy.
2227383
I never even thought about that. Like most colors, there is a color lens that give out the color. The set up was a blue out put, so you might call the maker and see if there is another color lens you can change to.
445513
I ordered a bottle directly from the manufacturer (which by the way sells it much cheaper than here on amazon) and it too was a blackish-brown, lumpy and wouldn't even pour. I contacted the manufacturer who said it was definitely NOT supposed to be like that. They shipped me a new bottle and I sent them the old one back. This conditioner is ~supposed~ to have a medium dark-brown colour, but it's definitely supposed to be pourable. If you can't pour it from the bottle - send it back and get another.
1362884
Yes! I had the same experience. I thought about contacting the manufacturer, but wondered if mine was just a fluke. It may be because it's unprocessed? It's almost like sand.
1006307
i think yours is ok, mine was always Blue and it didn't charge any..;( but i'm happy they sent me new one. thanks!
1307106
Return it for a replacement, they don't really clear up as much as claimed, if it arrives cloudy it's probably going to stay that way unfortunately, just send it back :)
2237245
Mine looks like the Amazon photo, not the customer photo. There is no way to set the water temp.
917944
that has not happened here with mine. Every item has come out perfect. I'm thinking you have a defective one that does not heat up enough. Oh Dear, now that is a hassle.
1954367
Mine hasn't yet I've had it for about a month and nothing. Still clear. I guess it depends we're you put it
2036631
Angela, When I replaced mine with the filter here, there was no discoloration that I noticed. Maybe the filter's reaction to the water quality you added, but I'm unsure.
467808
I only change the color that my printer indicates is empty...... no others at that time are changed.
255680
It's like a tag outside the cup. The temperature makes it change color, but once it changed, it wouldn't change back immediately as youn pour out the water because the cup is still hot. It will change back unless the cup is cooled.
306060
Hmm, mine was only blue, I would email the seller or manufacturer, it could be a recent change as well.