I cant get the iceshaver to stay on long enough to make 1 drink. It shuts off after several seconds & I have to turn it on again and again.
1041850
I had this problem also but it worked better when i had it set for multiple drinks.
1741285
It's probably too warm for a drink if you want the drink to stay cold. You could set it there for a minute, but not a place to leave it.
1775569
shaved ice. and make sure the cutting blade is tight before you use it? it seems like that is a problem with them. after you do that it works fine. thank yiu
740352
First question are you using distilled water? Any other water will partially plug ducts and spit and sputter. Second, is it fully heated? If not then give it five more minutes or so. If it is still not working as it should, your machine needs some repair. My machine provides continuous steam. Good luck...when working properly, the machine is great!
1807053
Ours didn't work either. I even bought a different one at the local grocery store and need up returning it because it didn't work either. I gave up and figured you had to get something more expensive to actually get a slushing or snow cone.
2101902
I e-mailed Brookstone and they got back to me the next day. The beverage warmer shuts off automatically after 2 hours. Of course, you can shut it off manually before that by pushing the on/off switch again.
570536
I was disappointed with the ice hopper. Filling the hopper to the top makes it jam. I had to hand scoop the ice back out of the hopper and got melting ice everywhere. It does a great job when the shaver spins, but DON"T fill it to the top. You would think they could add a little more power for the price.
306494
Maybe the unit I purchased was defective. Mine did not heat a bottle over 4 ounces at all. It always shut off before the timer finished.
905542
I keep on having issue's with mine too. It does not work well, it keeps on turning off and stop cooling my laptop after every few seconds and I have to tap on the back to turn it on. This product is horrible and I only used mine for 2 times. I wish I could return it to get a refund or a replacement.
773645
I have the same issue. I use one cup more than the other 3 and after one month of usage the metal handle popped off. I tried to put it back but it would not stay on. I'm trying to contact the seller but I don't know how to?
1125569
It's Ok crushing ice if the pieces are small enough; however, it keeps locking up on me when I try to make smoothies with frozen fruit pieces, even when I cut them up quite small. Once it locks up you can't do anything else with it until quite a bit of time has passed. I have become very frustrated with this appliance even though I orginally gave it rave reviews!
107291
It only mixes the drinks. Try keeping your drinks pre chilled or put ice in after you make the drinks.
755616
I just posted a you tube video, showing you how to use your ice tea maker. Hope that helps.
2057893
Long term I have not heard of an actual fix that works to make this refrigerator's ice maker reliable. That is why I have joined the class action suit mentioned in earlier posts. Short term this is what I did. I shut off the ice maker, defrosted the ice maker section with a blow dryer (to speed up the defrosting of the ice buildup in the back.) In my case I had ice build up in the back of the unit which caused it to malfunction. I used towels to sop up the water as it melted. This became tedious as it kept recurring. We have hardwood floors and can't baby sit the refrigerator every second so I bit the bullet and bought a new refrigerator (Samsung, which I LOVE). The Frigidaire is a horror show.
1337616
This is kind of a mixed bag. It makes lots of ice and it makes ice fast. However, there is a design weakness in that if the ice sensor breaks off (easy to do). The unit stops working and as far as I can tell can't be fixed. If you get one, be very careful not to damage the ice sensor. Boudraux
1620482
Throw it away, it is a piece of junk, I tried two of them! It will drive you to Drink!
116665
Possible defective motor winding or your ice was still to cold (wait the 15 min. before blending) Return it for warranty if it happens again.