I have lost the remote for it. Is it possible to get another one?
1798105
I'm sure if you contact the dealer because mine didn't work and they sent another one
268596
You should contact the authorized dealer who sold you the remote. If you bought it from an unauthorized dealer (such as online from Amazon), you should buy a new remote, because URC is not obligated to provide warranty service for unauthorized sales.
168563
Thank god we had ordered two. One of our remotes did not work either. Send it back for another
854145
I haven't bought a replacement, but you should be able to get one from Amazon or ebay.
429543
You know what, I actually do not remember if there is a replacement or another one. When I got mine, all the lights didn't work so I had to return it. Sorry if it wasn't any help at all.
1203235
hello Auntie Ree, we are sorry that we don't have additional remote now, we will take this into consideration. Thanks. ATC LLC
270578
I can find no reset button. Suggest you call the 1-888-819-2442 number and seek their advice. If you are out of warranty, then just hope they can provide a replacement remote at a reasonable price?
189438
we also lost a remote once.. we ended up buying another set which worked out ok because we have 2 dogs. Our older dog doesn't need it often but once in a while it
1233137
If you call Sony support directly, and if you give them the serial number to your unit, they may or may not ship one to you for free. They might charge you a small replacement fee with shipping if they do not give you one for free. But as to whether you can get a replacement, yes you can get a replacement from Sony support directly. You can also use a universal remote if you so wish.
1034793
You should be able to replace the remote. However the key also contains a chip. If the key still works then the chip inside the key is ok. You should switch the key in the broken remote with the key in the working remote if your not sure the key works. To wum it up make sure the key is still working, if it is yes you should be able to replace just the remote.
1542400
Can't believe you have a functional machine.Mine was a piece of junk. I recycled it.You might be able to get a remote from Sony's web-site, or maybe eBay, but if if you aren't sure you have a functioning machine, I wouldn't waste my money on a remote.
142436
I received a remote with mine. Unless things have changed since I bought mine, there should be a remote.
1480830
I think all I did was put the model number in and find the remote that looked like the one I had turned out to be the right one. If you are sure if it will work maybe contact the seller to see if they can help out.
579641
Did you ever find a remote for the split system? I'm in the same boat. Thanks
446796
I've read from others online you can contact the company and they'll help you replace your remote.
862136
I have the stock remote and would be able to sell it to you if you are still looking for it.
1266050
I'm sorry I use my daily and need my one remote they should've sent one with your purchase! I'd contact the company! Sorry I can't be more of assistance but I am not the seller I was only a buyer for myself and my mother!