I can't remove the base, what am I doing wrong? I also can't read the instructions, they are too small
1795647
You have to grip the base and the top and twist counter clock wise. Then you can fill the base with water Up to the 100ml line and add a few drops of essential oil. Then place the top back on and twist clock wise until you feel it snap into place. Turn it on using the buttons on the back and you are good to go! Hope that helps!
1795648
Grab the base and twist the top to the left. When it is time to put the top back on, make sure to line up the two dots, (one on the top and one on the base).
2077700
Put in the code they give you in the instructions then pull the top hard. Hope that helps
2248152
I had the same problem, we sent ours back! If I remember correctly some parts were missing also or did not fit correctly. We tried to get the instructions on line with no luck, sorry I could not help.
1739531
There were no instructions included for the base. Best you can do is look at the picture and assemble the pieces as shown.
323802
You must be missing the bolt that screws the tee to the base. I'd contact Amazon and let them know you're missing the bottom bolt and screw.
1637469
Hold the bottom with one hand and the top with the other hand then turn the bottom or the top while holding the other part steady. Turn and pull apart at the same time. You have to pull and turn very hard. That removes the base then unscrew the glass container.
292824
The instructions are attached to the base of our crib. You could try contacting the manufacturer if yours are missing.
66207
I understand what you mean, the instructions are not great, I just kind of played with it until I could see how it had to be attached correctly. I hope this is enough to help you
1146183
There is no explanation on how to do this in the instructions. I played around with mine to see if it were possible in some way, but could not do it.
2074235
The holes on the base can be a bit out of alignment like happened to me. Turn the base bottom side up and do a little twisting of the heavy weight to make it work. Hope this helps.
193305
Thanks SirBrad... I was having problems extending the bottom as well. Your suggestion helped me a lot. It's a pity they didn't specify this in the instructions.
1779142
There are no instructions. I was frustrated with it too!! Just try to attach it the best you can. They don't fit perfectly.
1361019
I could not figure it out either and the instructions are useless. I am going to return mine and get something that will work.
193309
O.k. Thanks! I'll try that tonight. I saw that short knob and I keep messing with it, but nothing is happening. I think I'm not doing it right though so I'll try again and maybe get someone to help me. When I jiggle and pull the knobit, do I pull on the base of the machine at the same time? Just making sure I understand what to do here. Thanks again!
593021
you have to unscrew the top part from the base, once the top is removed you will see a hole in the center of the base.screw the base to the floor then screw the top back on .
645055
Try installing it as close as possible to the base. I had problems as well, but it eventually worked. You may have to reboot your system.
1813699
The base is 3.5" in diameter. After seeing your question, I tried to remove the base again and was able to. A wire from the LED broke off at the battery contact, so I'll try to solder that back. Thanks.