Thank you for promptly sending the enclosure. But please let me know how to open it without destroying it. It's far from obvious (at least to me).
1794681
The enclosure is held together by a series of tongues and grooves,everything is snapped together. Spread the two larger sides apart starting from the back end using finger pressure.That's how mine opened.
1057870
From what i see, the enclosure has 4 small screws in the bottom and glued on feet on top of them. I haven't opened the case yet but I feel confident you can open and replace the drives. I wish you can buy the case and put the drive yourself. Ummm, let me check on that, come to think of it.
704216
Looks like they are using Hitachi. One of my enclosures stopped working so I opened up the case to remove the drive and installed in my computer as an additional internal drive. The drive itself is still working perfectly fine some 4+ years later.
653921
I would like to be able to help - but the unit I received was broken when I opened the box, and I sent it back. Good luck.
892079
I just had the same problem. GRRRR What did you end up doing to get it open?
485888
It's easy just push hard and it will open! Pls read the directions on the box! Thanks
291636
Dear Mr. Brian, Thank you for your enquiry, it needs to be held open. Kind Regards, Nidhi Ziegler
1165319
That's funny because I had the same question! I tried and tried but could not figure out how to get the darn thing open!!!
1370044
Mine is a gift so it hasn't been opened yet. Thanks for the warning. I'm hoping mine works like those who commented earlier.
407928
I had the same question when I first opened the package containing the enclosure. The tiny screws weren't installed, but I couldn't figure out how to open it, so I came here to see what worked for other people. What worked for me was just giving the enclosure a slight 'shake' while holding it horizontally (holding the sides of the enclosure, not the top and bottom). That caused the metal bottom to fall out, then I easily removed the top. It's one of those things that once you see how it's done, it makes perfect sense. But until then, it can leave you scratching your head.
80085
Great video. That's the same sound. Perfect too as I was just thinking about doing something like this and inspected the bottom of the unit. The hello kitty model must be sealed shut in the factory as it's quite a different shape compared to some of the other animals.... There are no screws or openable areas at all! I even removed the four rubber feet, thinking there would be a screw underneath each one- no dice. Absolutely no way to get inside. I am tempted to cut it open with a dremel. "if you can't open it, you don't own it"
2076445
Glad you asked. Did the same thing to my disc as well, you have to tear the entire thing apart if you want your disc back. =[
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.
131799
Dorothy, I had the same problem. Hold the bottom (bigger part) with your left hand and twist the part just above it with your right hand. Failing this, go to YouTube and see how is done there. This is how I managed to open mine. I hope this helps.
1799495
I was able to open it just by pressing down on the back and lighting it up. I hope this helps.
2257664
I have a couple of different types of these. This one is a little stiff to open. Some of them you have to press down on the cover while turning to open it. Try that. If it doesn't work I'll get mine in hand and talk you through it.
12128
That was a gift for my friend. I didn't' open the box. Sorry I can't help you.