why has the brush quit turning
1804991
Brush only turns on carpet setting. Could be hair or debris around the brush. Hoover customer is pretty good to answer these issues.
1804992
Not sure, but mine gets thread and dog hair wound in it so I have to clean that out once in a while. Wish I could be more help, I use mine on wood and tile floors.
1804993
I have not had the problem, but it sounds like maybe the belt is either broken or worn out. Have you considered this possibility? Also there are two speeds, one for hardwood (no spinning brush) and one for carpet (spinning brush). These are my best possibilities. You could call Hoover Customer Service and they can troubleshoot with you.
1804994
Hi there. I have never personally had the brush roller stop turning, however, if you have a lot of girls in your family, you may want to make sure there isn't a lot of hair wrapped around the roller. I have to get my scissors out every couple of months. You may want to make sure the switch on the handle that changes it from air to roller brush is making contact. If all else fails, this vacuum has a 2 year warranty. I googled the problem and this is the reply I saw.*Brush roll not working after a few months because wires (that supply power to the it) located in the pivot (or joint where the base and body meet) of the vacuum either got severed or insulation scrapped off because of the constant rubbing of the wire and plastic.* The customer service number for Hoover is 1-800-944-9200. I hope one of these solutions will help. Good luck to you.
1804995
If the brush has stopped turning you either have something stuck between the brush and the bottom housing, not likely, or the band that turns the brush that is attached to the motor has broken. I keep a spare because in all upright vacuums these thick black rubber bands brake from time to time. You can buy one on line from Amazon, they don't cost much so buy two so you always have one on hand.
1987325
I have to press the reset button too. I also clean the brissels of the brushes. I found that this helps me not have to reset it as often. I still haven't figured out how to use the attached brush.
62305
Make sure it's fully charged Take the brush out and try to run without brush if did not run it must be defected need to return If motor runs it means there is something stuck in the mechanics of the brushRemember regular tooth paste can impact the mechanics it's best to use with fluid such as listerine or different mouthwash
617931
If the other two people are not correct then it could be a problem with the battery being unable to hold a charge or perhaps there is an improper connection to the battery. Where there is enough to light up the button but not enough connection to run the brush
473254
To fix mine I just had to smack it against my hand (without the brush head on) on all four sides a few times. I think something may have been pressed against the sensor and causing it to stay on.
1328923
Sounds like it's defective. I would contact the company. Mine works pretty well, tho I haven't used one in this price range before. The attachment of the brush to the motor sometimes vibrates loose while in use. I bought a couple of extra brushes so hope the unit lasts a while. The included travel brush is less robust, but performance is ok.
1395570
Check your batteries or try replacing them. I have not experienced that a problem with my toothbrush. Hope this information is helpful.
626706
I have been a long-time owner of my Helen of Troy Air Brush and absolutely love it! The only way that I have been able to stop the occassional rotating is to tighten the tip. Depending on the condition of yours, that should make the difference...I think they just loosen up over time with normal daily use. I hope it works for yours and you get the same many years of use that I have from mine. Good luck!
1987327
i had this problem a few months ago, however if you remover the brush and remove the hair from it, it works. Hope this solves your issue.NB I watched the YouTube video on how to clean the brush
1989802
We personally don't have this problem on our 2 brushes. Either the wrong heads as described by James or maybe you don't push them hard enough on the brush? They needs quite some force to lock onto the actuator.
1763541
No the brush is not rotating. You use it the same way you would a round brush. Up and out.
1343547
you have to be careful and have steady hands if you put the brush back in and even hit a smidgin of the brush with glue on the side before the bvrush goes back in consider it lost and now trash. i have purchased this twice now and i will not buy it again hope this helps
1024152
I've had my vacuum for about a year now. I bought the 1st vacuum like this one 2yrs ago and returned it while under warranty because the brush unit stopped spinning even though the vacuum was still sucking air. I purchase a 2nd one after that and here I am a year after that and again this vacuum has stopped working. Same problem. Is there an easy fix? I see that the belts are available through Amazon, but I don't want to order this part unless this will absolutely fix the problem. I actually like this vacuum and am disappointed that it stopped working. Any advice?
1261572
No. I did not have any problems. But make sure the brush head is on. If it is not pushed in correctly it will not work.
62303
Make sure it's fully charged Take the brush out and try to run without brush if did not run it must be defected need to return If motor runs it means there is something stuck in the mechanics of the brush Remember regular tooth paste can impact the mechanics it's best to use with fluid such as listerine or different mouthwash
1522193
Well then, mine probably does have the automatic shut off too. I don't think I have ever left it for 30 minutes and my brush didn't come with any written instructions or a manual. I do wish Conair had more info on the product and how to use it.
1937642
The brush twists and pulls... It has very thin guides in the plastic that if you twist or pull too hard you can pull the brush right off the hose. You need to put the brush back in original position to get the vacuum back.