is there a replacement headset for this i have the base and my headset went out. I need one with a mute button
1804055
Hey Shoe Envy, this is Nina well you can repurchase the headset and base again from Amazon. Or you can call the manufacturer that makes this phone as ask them about getting a replacement. If you still have the manual find the number to the manufacturer and give them a call. Nina
2091339
Mute is done on the phone not on the Cobra headset. I've looked thru my book on it & it never said anything about putting the mute on via the headset.
941366
I'm unsure whether all headsets have ear jacks or not. But I can tell you dealing with warranty issues and AT&T; has been a total nightmare with this product. The base unit quit working and when we returned the unit, they sent us a replacement with one handset (although we had not returned any handsets) and the base unit worked fine with the headset they sent, but we were unable to get the original four handsets to work, even after attempting to troubleshoot with AT&T.; What lousy service.
504895
Well the headset has a dedicated mute button on the controller, so I would assume you could just mute the mic and use a different one.
896027
Unknown, I dont own that headset. Good luck in your quest to find that one person who owns both!
326257
I don't think there is one. Usually, if you order one and it doesn't work, you can get a replacement within a short period of time---a week to 30 days. I've been using mine for a long time, and I've had 4 of them in the past 8 years. They are plastic and you have to be careful with them --but I find they are the best one-ear headset for being able to hear people on the phone when in the car or in a market for example.
1009388
I had the same problem. It seems single wire headsets do this repeatedly. The only set I still have that functions is a two into one wire headset that I paid 20 bucks for. I won't be buying another one of these.
978460
The headset does not have a full-mute external option. The only reliable way to cut all audio that is being output by the headset is to globally mute your audio settings in your operating system, or just take the headset off.
926003
no I was told you would have to go to Bose direct 1 800 380-4831 also not many left hand headsets left and they have discontinued making them altogether I'm not sure why, service dept. told me this today 4/1/15
619087
Yes. I must have gotten a bad one. Hoping I can send it to the manufacturer for replacement. Love my Motorola HX550 Universal Bluetooth Headset. More expensive but works great.
1330740
There's no mute button, but the on/off button is right on the base. Whenever I want to mute, I just switch it off.
559397
What I purchased was solely one a replacement headset; this is a question for the seller if item the description isn't definitive.
331182
the wire to the right ear has broken. this is very common with this headset. It will eventually happen. We used to buy multiple headsets expecting this. Unfortunately, Sony did not make the wiring strong enough to prevent this and has stopped making this set. Too bad because it is a great headset for activity. Contact Sony and maybe they will reconsider manufacturing it again with a change.
1578179
No. The base does not have a provision for headset. The handsets do have them.Thanks
2186154
I don't believe my button was working when I had still had this headset. You shouldn't consider purchasing this product since it's not very comfortable and the potential of it breaking on you in the first few weeks is extremely high.(Mine was already broken before I opened the package)However, the choice is yours.Cheers mate.
2113046
The part for the mic broke on mine too... sorry I dont know if it can be replaced.
2246692
To be honest the first place I look is Boss Audio, email them and see if you couldn't get some replacement parts. Other than that my advice would but just wing it. Replace them with what you can find at your local audio store. Good Luck!!