My keyboard isnt working when plugged in. I have an Ellipsis 7. What could be wrong?
1781387
if your using an adapter it could be that but if you are using the USB plug than you might have to shut off the keyboard on the tablet to use the external keyboard you connected the tablet to.
1556773
I have keyboard problems too...The arrows and the numbers do not work.... and wi fi is not connecting either (conects and disconects all the time....). I am very frustrated.
2115460
I have the same issue plus some extra issues as well. My keyboard never worked ok. I ended up without using it. Is still on the original box because i cannot work like that. Nice design but with too man problems. Not a good keyboard.
1412836
Am typing with this keyboard on a macbook pro right now.I had to use the Ctrl+alt+shift+N shortcut for it to be recognized properly everytime i plug it in however, otherwise it just types gibberish
2188166
Could be bad drivers or a bad mapping on the keyboard. There might be other possibilities.
1759573
I'm so sorry- i dont. But i will see my granddaughter over the weekend and ask her to bring her kitty keyboard so i can look at hers. My thinking is that you got a defective one snd you should exchange it. As i recall, all the keys worked fine on ours, but i will doublecheck and get back to you.
1172387
Hi, are you sure you've connected the keyboard ? and if so, please contact us via email and let us know your order ID, then we will send you a new one.Thanks .
1463255
1.- Plugit into the USB port. 2.- On Settings, configure the input device and lang. NOTE: If it dosn't work verify if the keyboard's cable is damaged or not.
2128201
I'm afraid I purchased this keyboard some time ago. From memory I think it was partly charged. I would suggest your item is faulty - you might want to try another charging cable before giving up.
340519
If you're sure the battery is charged, I would say it's probably a faulty keyboard. Personally I haven't had any issues yet. Also check your kindle Bluetooth sync with another item ( phone, radio ) to insure it's working correctly too.
1851872
yes! Return the keyboard ASAP before its too late. if i had to describe the keyboard in one word - CRAP!
466418
I would think that the keyboard is locked. I myself never got mine to turn on.
873739
U should contact Logitech for tech support, but you have to turn on BlueTooth on your device. The directions with the keyboard are pretty complete.
237630
The one i have only does text , key strokes, nothing else...and not every key. maybe defective?
1699801
I had same problem. I took to Micro solf store they were unable to fix and found it was a surface soft ware did not work properly. You can try attached with other surface to check your keyboard if it work. Otherwise your need a new keyboard. Good luck.
1554823
Have you assured that you turned on the power selection (see right side of keyboard) Go to the settings and verify that not only is the bluetooth on but connected. Also, make sure that the key board is charged.
2028825
It could be that the keyboard needs to be charged. Yesterday I had the same problem, after I charged the keyboard it connected again with no problem.