My light saber is turning off and on by it self right out of the box. Any trouble shooting ideas before i return it?
1796330
There is a switch on the handle that is hidden pretty well. It has 3 positions: on, off and box mode. You are still in box mode.
1796331
Make sure you check the switch there is a test mode, make sure you are in the right setting and it will stay on
1796332
The first one I received was making really weird sounds when I pressed the button so I sent it back. The second one has been fine. I'd get yourself a new one.
1796333
For as much as they cost, I hate to say to "give up" and return it, but Give up and return it. Haha Really, you deserve to get what you pay for and a glitchy lightsaber right out of the box is a bad start. My sons still works perfect after 6 mths. And thats saying alot for a 10 year old. Good luck!
2121190
I haven't touched it since I got it. It was great out of the box. Try going back to the factory settings.
470663
I'm having the same issue,I just received mine today and strait out of the box red light wont come when connected to charging port.
1143559
it could be defective.. the flash *should* go completely off when you press the flash button..
2210779
Mine was installed yesterday and already with new duracells the "replace" is flashing, and the backlit display never goes off. But I think I must have gotten a faulty unit.
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
909030
Unfortunately, I think your unit, like mine is DOA. This unit charged all lights and then I took it off the charge and it did nothing. DEAD!
1258800
I would check the pathway between the infrared signal points and make sure they're clear. You can also contact the manufacturer to have them send a replacement. I had no problems with mine when I got it. Hope this helps :) --Jess
1406195
Hello and good day. After calling customer service,I ended up returning it to Toshiba to get fixed. Since then, no problem. I also had a faulty lamp.
298908
That is the only troubleshooting tip the directions give - turn off and then on again. Okay, I did that, hoping against hope. I did it many, many times, but it never did anything. If Hasbro won't repair our unit, I guess S'mores is off to the glue factory.
2257677
sounds like you may have to send it back, but you can at least plug in another power supply, or test the units power supply on another 5 volt system, just to see what is broken. I have mine plugged into one of the USB ports on my TV, that way it powers off with the TV so I don't see a power light, it must be on the power supply it self. maybe moving it to another outlet might help to isolate the problem, just in case it was the outlet, saving you the trouble of sending it back. Good Luck!
2214532
Most items sold on Amazon have a 30 day return policy. I am curious as to why you think the transformer might be blown as it is built into the unit. One of the units I got had a dead remote battery so it wouldn't turn on the light. I used a new battery and the light turned on. Maybe try that?
1178264
I would consider checking the LED strip where/if you cut it. Also check the 12v connections to the box, both power in and LED strip out. If that is good try grounding the box possibly. I'm not completely sure for I did not have this problem. Did yours come with a User Manual?
249675
I saw this hint in comments about another light. It fixed mine. Try tapping the body of the sensor with the power off.
689715
Hi, did you ever figure out why this TV is turning itself off and on? I'm having that same problem.
1411585
check and see if there is a o ring on the back.. the cover may be tight. Turn it back till light goes off, than push on end cap switch and see if laser goes on.
2282456
Brilliant! I had the same issue, cleaned the LED screen, and now it is working. Thanks Lloyd Wilson!