I dropped mine and it's dented , I feel like it doesn't keep cold . Is that because there's a seal that's been broken?
350596
These double wall flasks are vacuum insulated between two layers of metal. If the vacuum is lost the insulating effect may be diminished.
893828
That happens to me too sometimes. I think if its not sealed properly or if there's any residual ice left in the seal, it'll crack.
524471
My had an ice pack around it when I ordered it. So maybe you just received a bad one?
1648630
It sounds like you may be missing the seal. It's a little round white/clearish piece that is between the lid and and the tip up piece.
815166
I really cannot say I never placed it in the refrigerator. I closed mine a bit tight and on trying to open it my finger went right through therefore, based on that experience I suspect it will crack if its too cold. I will replace it though. I hope that helps.
1723133
When I bought mine, it didn't come on a cold pack either. I think it should be OK since it wasn't out of the freezer for several days. The one I have works great.
1563397
It is not completely sealed up. There are some cracks where the door is located. However, I've had it since mid-June and have had no problems as of yet!
1657996
I have not freeze tested these crates, but I expect it might shatter if you pulled it out of a freezer and dropped it. I gently sat down on one at room temperature, and before I could place my full 175 pounds down, it cracked right down the entire length of the middle, it just unzipped.
93556
I do not recommend freezing it. My bottle has broken twice now. First time was Cap broke into small little plastic pieces when it fell off my kitchen counter. The second time it fell out of my fridge, and the glass inside shattered. It only fell maybe 1-2 feet and broke. I am really disappointed in the quality of the plastic and the whole bottle itself. It does not seem that this water bottle is meant to last. I think it would crack if it was in the freezer. I was really excited about this bottle, but after having it for 4 months I have already needed a replacment cap, and now the bottle itself it broken. Not worth the purchase since It does not last. Very disappointed.. I do not recommend freezing it. My bottle has broken twice now. First time was Cap broke into small little plastic pieces when it fell off my kitchen counter. The second time it fell out of my fridge, and the glass inside shattered. It only fell maybe 1-2 feet and broke. I am really disappointed in the quality of the plastic and the whole bottle itself. It does not seem that this water bottle is meant to last. I think it would crack if it was in the freezer. I was really excited about this bottle, but after having it for 4 months I have already needed a replacment cap, and now the bottle... » Read More I do not recommend freezing it. My bottle has broken twice now. First time was Cap broke into small little plastic pieces when it fell off my kitchen counter. The second time it fell out of my fridge, and the glass inside shattered. It only fell maybe 1-2 feet and broke. I am really disappointed in the quality of the plastic and the whole bottle itself. It does not seem that this water bottle is meant to last. I think it would crack if it was in the freezer. I was really excited about this bottle, but after having it for 4 months I have already needed a replacment cap, and now the bottle itself it broken. Not worth the purchase since It does not last. Very disappointed.. « Show Less
407914
It was sealed but it leaks after you open it, they recently changed the bottle from the Blue bottle and it is very thin and cheap. I had previously purchased 10 bottles, no more ! 2 arrived in the winter broken because they were frozen.
1268347
No, mine doesn't get "cold". It is cool to the touch but nothing more than a metal object. If yours is really cold on the outside, it might be defective. If when you shake it while it's supposedly empty and you hear it sloshing, it's certainly defective. If it doesn't keep things cold for very long, it's defective. Mine will keep ice all night long. Ice will melt a little bit but not all that much over time, which is the best thing about this flask for me. At the price, it better work.
317672
I replaced mine cold and it worked fine. Came out easily. You are apt to burn yourself removing it hot.
1220823
mine came ok,,, no dents,,, the drip pan was broke,, but was an easy fix,,, but,, the fridge wasnt all it was cut out to be,, you still have to defrost it,,
807987
It is far too dented up to use, but, if we ever need to replace a part of the motor, we'll be in good shape. Did yours arrive undented? When the second one came, the lid was dented on it, too, but my husband was able to use a rubber mallet and get most of the dent fixed. We just weren't up to complaining about it, but I did tell the company that they should take more care in packing and shipping their very nice product.
673343
I have actually dropped the bottle taking into work on accident. It held up very well and just scuffed the bottle, no actual dent. I dropped it from about 3 feet off the ground because it fell out of my duffle bag as I was searching for my ID to gain access to a building.
1574459
I purchased two of them and neither were sealed either. I didn't think anything about it at the time. But I've been using it for weeks and haven't had any issues.
408761
Well, the one I received was tightly packed in a small silver bubble envelope. I am not sure if it prevented freezing bug probably helped a bit. I was home to receive it so the package was not laying around in the coldness which surely helped. I would advise you to ship it to a place where you know someone will be there to pick it up. My cultures are thriving now, good luck!