Do you offer replacement parts? Our part D came with a big chip, but we already assembled the whole coffee table, so it is too much trouble to return.
1770950
I wrote them twice and never heard from anything....the whole side of the top of our table is all chipped off...I have to put a cover over the table to hide it :(
1770951
I bought this product at Sears. The box was missing one of the little plastic corners. Sauder had a form to fill out for replacement parts. I didn't even have to do talk to them about it.
1285979
You can either contact Melissa and Doug or try to return it to Amazon. Usually there is a number provided with the assembly instructions of what to do if you are missing a part. Just in case you threw that away try calling or emailing: From the US and Canada toll-free M-Th 7am - 6pm Eastern or on Friday 7am-5pm Eastern: (800) 718-5365 From the UK: 0800-731-0578 All Other Countries: +1-203-762-4500Consumer Questions/Comments:Service@MelissaAndDoug.com
76141
Hi - Our set came with damage to the top of the smallest table. I sent a note to the seller and they sent me a replacement top right away.
1086607
Hi, That happened to me, the chip for the tester is overloaded or burnt out. Just tell the seller and they should ship you a new one. When it is confirmed you are being shipped a new one, just strip the old one for parts
1524464
There are no replacement parts that I am aware of; have never had any breaks or problems. Absolutely love the table, though. Sorry I can't help.
796385
Did you find out if you can get replacement pieces? Our U shaped piece has gone missing as well. Thank you.
425766
Contact the seller. My seller was melfiimports- Amazon market place. Mine was damaged and they promptly took care of it. I gave the seller high marks. I hope this helps. RV
201999
Send him an email or contact Amazon about your issue, they will take care of it. If you've only had it for a month or so, just call Amazon and explain, i've never had a problem with them taking care of my problems. If you bought it from DesertOasis, you should've got an email from them after your purchase explaining how to assemble it and also how to contact them for assistance. Let me know if i can be of further help...Darryl
1039829
I have tried to research and reach the actual company with no luck. The couch I bought had a broken board so I tried to call them or email and nothing. Finally reached someone at a amazon and tried to have the broken couch replaces in accordance with their warranty. Instead, amazon picked the couches up 3 or 4 weeks ago and I assume I'll get a refund one day. So, I believe you are in the same position and will find them hard to locate and I don't believe you can get parts because I could never locate a website or phone number.
339450
I'm assuming you would have to contact the company from which you purchased your product. Or maybe purchase another one. Some times the parts turn out to be as much as a new one would cost.
2022244
I would suggest that you email Lauren with your question. She was very helpful to me in replacing a defective part on this outdoor dining set.Lauren <Lauren@homestyles-furniture.com>
1086604
Hi,That happened to me, the chip for the tester is overloaded or burnt out.Just tell the seller and they should ship you a new one. When it is confirmed you are being shipped a new one, just strip the old one for parts
1468405
I guess its normal. It happens to everyone. I called the chip maker and they told me to remove it and reinstall. I guess it has to energize. I took it out , put it back in and the picture was better than new. so the response is to remove it and then reinstall. You'll feel like a professional came in and did it. Had my ipad on the side of me and youtube on the install of the chip and in less than a half hourm done dealmlet me know how you make out.
957523
I'd contact bissel. Try emailing their general customer service or just write on their Facebook wall (that's mt fav approach). They'll either send you the broken part free or charge you a little. But I'd try just going straight to bissel. Good Luck!!
479190
Actually, when we received our shipment, none of the hardware was in the package! There was a hole in the box and apparently it slipped out there. We contacted Amazon and replacement hardware was sent but my husband went to Home Depot and bought some hardware which worked fine. So as far as replacement parts, we were able to duplicate ourselves. You might contact Amazon or the seller and see what they can do for you. Hope this helps!
1296691
Hello....unfortunately I received a broken/defective table so it was never put together
1285974
Our table came with hardware. You need to send it back and request another table.