Charger Cord: Any solutions on how to get it un-stuck?
1787013
The cord doesn't attach to anything inside the compartment and should be flexible, have you tried to yank it out with a needle nose plier or forceps? i don't think you can hurt it.
1599227
My husband has had that issue before, keeps jiggling it and moving it until the light comes on. I don't know if it is charging without the light being on or not - but he does not trust that it is charging unless the light is on. Must be a weak connection to the charging light, but keep trying to get it to come on.
1617198
I HAVE THE SAME ISSUE AND HAVE A SOLUTION!! Put the nose of the batter in at a DOWNWARDS ANGLE. catching just the front hooks to secure in place. Charger then recognizes it. the problem is the connectors are two short for the battery. if you put the battery in at a angle, works perfectly fine.
1050639
Try flipping the battery over and charge it "upside-down". I had to write to the seller at first because my battery wouldn't initially charge.
2130195
Cord does not retract-it tucks away in grooves wrapping around the device and the USB locks in a slot
2100724
Disassemble and make sure the final cable (can't remember what it is called.. But it's the last thing you do before you start re screwing everything together) is clamped good. I had to give it 2 tries before this worked. Good luck!
1286110
I had the same issue, it took pushing the connector further in (not much) then depress the center tab, hold it down while pulling the plug loose.
2069127
Try cleaning and oiling/lubricate it. Also, being electric, see if your cord is still good.Otherwise, time to get a new one. Sorry!!
2148920
Simply get in the habit of parking it on the charger. After all, it has to be someplace. Good luck!
771941
There is an issue that lots of people are having but Google seems to be ignoring it. I began suffering slow charging about 6 months into ownership. Didn't happen every time but enough to be very annoying. I did find a mickey-mouse solution on your tube. When plugged in, remove the usb cable from the charger and re-insert like 4-5 times. It seems to work...so, that being said, I don't know if the issue is with the charger or the device itself.
2179685
Had that problem once, I just spun the battery a little bit while it was still clamped in the charger and it worked fine. Might have been a slightly corroded contact. Never had a problem since.
943713
To make it a little more clear - holding charger upright with the battery and label facing you so you can read it - push the battery hard to the right and pull up on the left side like the others said. Too bad the giant arrow telling you which way to push is UNDER the battery when it is stuck. Couple of tries and you will quickly get the hang of it!
573266
I have had that a couple of times and my solution was to remove the back plate and make sure the charging contacts are fullyy engaged. In my specific case I have the charging pad mounted to the underside of my back plate not to the battery. Ive also bent the snout of the charging pad (where the contacts are located) away from the underside of the back plate so when mounting the back plate the contacts can line up better. This is not necessary if youve taped the charging plate to the battery. If youve taped the charging plate to the battery and your confident the charging contacts are fully engaged then I would look to the
795179
Wow - I can't imagine why not. Are you sure it's the charger and not your cable or Kindle? What happens and what have you tried so far?
382354
It's probably not the cord but the battery connection on the switch side. Try scuffing the battery side switch plate with a ultra fine emery cloth. I've done that to a few of mine with no issues, cheers.
482210
Patricia, are you sitting it on the charger correctly? I have no problem. If you are perhaps a return or exchange is in order.
94606
The same thing happened to me and I ended up buying a new one. Do you have cats by any chance?I couldn't see any problems with my cable but could see that my phone would charge when I wriggled the cord in a particular way but not in other ways so I'm confident something happened internally to the cord.