Are you able to order replacement parts? The mount that holds the telescope has broken. I've tried to fix it. But that isn't working. Thanks!
1771230
With the instructions there was an 800 number to contact them. I would first try that they could help. I have never had a problem with them
2277268
Contact the seller Or email me at alseapony@yahoo.com and I will send you file of the one that came with mine. Spare parts may be a issue.
1537153
There was a user manual if it came with it in the box. I also called customer support number . You can also go at there website and download the manual at www.celestron.com. i hope this helps. the microscope is striaght forward but they had to replace a part on mine.
2136961
I received an owners manual that showed basic assembly. the online full color guide I do not know what where to go for that. to properly align the mirrors google how to align a reflector telescope, to better explain how to use the telescope try how to use equatorial telescope mount
1959650
Your best bet is to contact the manufacturer. As the old adage has it, going to the "horses' Mouth" is likely to net you the best answer. Depending on how long you have had your telescope and the circumstances of the breakage, your instrument may be under warranty.
1274566
We had the same problem and realized that something had broken and was missing so they replaced it at no cost. Just go to the Amazon seller and contact them for replacement.
826155
I'm am sorry to say we didn't have the telescope long enough to test out it's full capabilities, as it was stolen a few weeks later. :-(
212773
Hi Steven,Wish I could be more helpful, but I have never tried to use a camera with a telescope. I suggest you call Orion and ask forTech Support. The number is (800) 676-1343. Hope you're able to get an answer to your question.Cordially, Joe Romaninsky
1818132
My suggestion is to contact them through their official site at http://www.telescope.com/home.jsp?gclid=CIyM0PKN78ICFaNj7AodrmQAew they have a chat feature that you may find useful.
2225388
Had same problem. Sent mine back and ordered the Orion version of the same thing that mounted on the dove tail rail already attached to my telescope.
2040755
I agree with Nicholas. Can't hurt to contact the seller and ask. But at this price point, I doubt they would bother with spare parts. Best of luck.
1554883
Sorry Kevin, i am the wrong person. i bought this telescope for my son and he couldn't use it and i am stock now. I bought it cuz i thought it would be just easy. but i was wrong.
1972554
You could try their website http://www.terratekintl.com/ and contact them to find out about parts that may be available they would be your best chance at figuring something out. Hope this helps.....
1353298
Yes mine did this... very annoying.. there is no fix... it almost appears as if the telescope handle was installed upside down the groves are not deep enough or the release lever is defective. . I send it back to get a replacement the next day. hope the replacement works ok..
2277267
Contact the sellerOr email me at alseapony@yahoo.com and I will send you file of the one that came with mine. Spare parts may be a issue.
188096
If you want, I found this online, see if it helps?: http://www.telescope.com/Orion-StarShoot-USB-Eyepiece-Camera-II/p/102298.uts
53207
I am very impressed with the focusing mechanism. It feels very quality and easy to fine tune to get a beautifully focused image to the most magnification the scope or sky conditions allow on any given night. It simply has not let me down in the least. Now can it be replaced or changed out? I am not sure 100% but doubt it. It is a knob the comes out the back of the telescope and isn't connected directly to the eyepiece like a crayford focuser in which you could just change it out. It seems to me to be a special focuser mechanism for this particular telescope. For me it hasn't at all been a thought in wanting to change it. You'd benefit more from buying a nicer diagonal or eyepieces. I doubt you will be disappointed with the focuser. I am going to try and attach a picture of the back of the telescope so you can see what I am trying to describe.