Where can I find information on the "20 year warranty"?
1789439
there is a tag on the seam of the liner i cut and removed it before install my info. was listed there
275401
I wish I could answer your questions but I have the same concern.There is no information on contacting the manufacturer regarding the warranty.
1806392
20,000 hours or the explain it as 20 years using 3 hours a day. If I recall correctly it has 10 year warranty or 10,000 hours. Greetings
618939
Limited 2-year warranty, not transferrable. You can search online for the owner's manual and get all of the details.
1357227
Yes I can't remember if it was a 20 or 30 yr warranty but it has warranty in it.
1145148
I have not had a warranty issue, but would definitely expect that any reputable manufacturer, would back their product irregardless of who or what country sold it for them or. Best of luck!
1473503
I don't see anything about it on the warranty sheet. I would suggest contacting the manufacturer.
650081
I think that the warranty is a year. Please read the site listing for the exact answer. Did you contact the seller yet? If not, that's the best place to start.
637453
I believe it is a 3 year warranty, but you can go on their website. I believe they have all the info there too.
577158
Don't know what you want to know about the warranty. You can check the manufacturer's website or call them about that. It is a good product, I would buy again.
2079593
as far I know the manufacturer is providing free support for 6-12 months - for a $20 you could buy a two year extended warranty here http://www.amazon.com/dp/B005VGNI5M
20234
Please check thos link.http://www.themojack.com/warranty-information.html?page=support/warranty-information.aspx
427235
I DON'T KNOW FOR CERTAIN, BUT I don't think there was any warranty information in the add that I looked at when I bought mine.
1946424
Hopefully Amazon will honor it since the "Warranty Card" included with the manual is a poorly-written and ill-formatted translation that offers no contact or return information. However, it does specify in vague terms that the warranty is only valid for one year from the date of purchase and covers manufacturer defects only (at their own discretion). The 24 month claim must originate elsewhere. I'm assuming, given its price and lack of instructions, that I'm on my own to fix it and/or replace it regardless of when or how it fails. If Amazon honors the warranty, I'll consider it an unexpected bonus.
470586
If you didn't save the paperwork that came with the product, warranty information is shown on the manufacturer's website:http://www.moonrays.com/pdfs/Moonrays%20Limited%20Warranty.pdf
223468
I don't remember but if you go the sellers or manufacturer's website I believe you can get the warranty details
1893816
It didn't come with a manual, so I downloaded one. I don't remember what it said about the warranty. I have not opened mine and will sell it for half price!