I purchased 2 of these and 1 works when it wants to and the other one doesn't work at all what do I do next or is this a total loss for me?
1809244
I took one apart , to see if I could see where it was not contacting , thinking it would be obvious, but it all looked good, put it back together, and nothing I put in garbage, I will get another one, with less ports, If you have not taking them apart , you can send them back & the co, should make good by them , I lost because I took it apart, thats what I would do.
1809245
did you plug them in to your computer and make sure the power switch is on? if so send them back cause mine is great!
27488
I have the same problem. One port doesn't work at all and the other is finicky!! Wish I knew. I looked as well!! Believe me I want a new one or my money back Good Luck!
2195802
I had the same problem and what I was told was that it is broken. I had 2 different people look at it. By the time I got a 2nd opinion is was to late to send back. So my suggestion is if its not working send it back immediately
1008779
We had a similar problem but Amazon was very good about exchanging it for one that worked. Call customer service. They will help you. Second one worked.
2060555
You may have a defective unit. Mine has worked without a problem since purchase. Sorry, I do not have another explanation.
2209579
The one I bought flat out didn't work. I suppose you could return it to Amazon if yours is a dud too.
2244703
I can't answer your question because I was never able to get the first unit I bought to work. Thank goodness I bought a back-up right? It did not work either.
1854662
You could have a faulty unit. I had some trouble with my first one as well but the company was very good about sending a new one very quickly. It has worked flawlessly ever since. Give them a call!
2017036
I had five and one went on the fritz. Purchased just one and it works perfectly. Hope this helps.
1719835
Nope - it's working perfectly for me. I have purchased 3 of these and all work fine.
1128335
I have installed 1 of the 2 that I bought and it seems to be working fine. Might be a defective piece.
1737288
Sorry for your problem. Mine has worked fine with no problems. Send it back. May have gotten a bad one.
2090828
Send it back. I haven't had any problems with the one I bought. Sorry yours doesn't work.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
1071357
You are probably having the same problem I was having, you made a bad purchase. I bought 3 of these and none of them worked.
452399
the one that i bought is working just fine, i only used it a few time since i got it. i have no problem with it. I hope this will help you.
1493701
The one I bought did the same thing. It took me a little while to get it to work as well