One of mine broke, who do I contact to get a replacement?
1779265
When you sign into Amazon if you go under account and then go to orders you will see a list of items you have ordered. Find the clips and there should be a tab that says contact seller. Hope this helps...
1779266
When you sign into Amazon if you go under account and then go to orders you will see a list of items you have ordered. Find the clips and there should be a tab that says contact seller.Hope this helps...
978544
Mine just broke also after just a couple months, so I will be returning. Not sure who to call. Post if you figure it out?
563377
hello&#65292; friend, please contact the seller you bought it from for replacement.
228792
Contact the vendor listed by Amazon in your purchase record. If it's under warranty, and the product was not abused, I'm sure the vendor will replace it. If you don't get any satisfaction, you'll have to pursue it through Amazon.
149651
I had the same question, what you have to do is call them, the replacement is 15 bucks plus shipping, here is their number 866-602-7742.
1002027
call or email the company itself. according to my understanding, they'll repair or replace it for you. there is a life guarantee.
1140362
I recieved one but it was broke. I contacted the seller, he ensured he would send a replacement but never did....
675228
You got a broken one. Just ask for another one and they will send it to you.
1115496
Mine broke too. :( I would love to know the answer to this question .. anyone know how to contact the seller?
1669662
Call the customer service number that's on the box. They are very nice and helpful! One of mine stopped working and they sent me a replacement right away!
748296
I think you should contact Amazon either by phone or email and tell them you need a replacement.
267872
Not for me. My problem was that it's broken and customer service rep promptly contacted me and offered a replacement. You can try and talk to them.
870642
Mine too but I called the number on the box (866-326-1313 - I think that was the number) and they told me to send it back and if they can't fix it they will replace it, as it has a 1 year warranty.
627030
Same thing happened to me. I requested a replacement and am sending mine back.
2079427
Contact the seller. I had a very similar problem when the 1 that I ordered, and they replaced it right away.
465281
I called the supplier (Back to Basics) and they sent me a new one for free, but mine was broken when I received the unit but I am sure they will sell you one. They were very positive in their customer support.
529736
just call them, they are a good company, they will send you a new one, I got mine at no charge. EE