After 6 months, the top row of keys (except for the letters T and Y no longer work. There has been no damage to it - what do I do now?
1780555
I ended up replacing this keyboard with the expensive Microsoft one instead, because this one just stopped working. I took good care of it and most of the keys just didn't work or I had to push very hard. I know it's really expensive but you might just have to suck it up and pay, see if you can get a deal on here.
400478
I have not noticed that issue with my unit Hope this helps, had my keyboard about 3 months
257176
Has anyone had problems with the keyboard "sticking" on the last letter you typed? (Like thisssssssss)? It also will not do an upper case I--this just started today. Am wondering if I need to return this.
183345
I would suggest contacting the manufacturer. They were very helpful in providing me with another keyboard.
1470806
I had the exact same problem and the new keyboard did nothing to fix, new keyboard, same problem
761156
when I replaced mine, one of the keys was the screw holes/tabs along the top. If you have 2 or 3. might want to get to that point to take a look before you order.
478954
When I got this keyboard, I had issues with various keys not working when I pressed a shift key to capitalize them. I discovered that this was due the function keys across the top getting pressed in and stuck when I'd put the keyboard in my backpack and other things pressed against it. Check the row of function keys and make sure that none of them are stuck on the plastic casing.
117740
Julian, I bought this laptop back in Dec/2013. I did not experience any issues with the keyboard.
1713736
I agree that if the keys or the mounting system for the keys get damaged, this might make for a difficult repair - the primary defense against this is to be careful and not let these things become damaged - put the thing back in it's case when it is not being played... Sorry if this does not help much...
134739
i guess you should contact seller and see about trading for a new one. Or try new batteries first idk..... the side keys dont work on mine but the rest of keys do. only thing is some tend to be a llittle sticky but i am typing this up on my new lenovo flex laptop
542565
I was unable to make my case work, but I did take the keyboard out of the case and used it elsewhere. I am sorry that I can not help you out. If you can return it that is what I would do.
397448
My computer is HP warranted. However 6 months after purchasing it keyboard went out. Only some keys continued to function.I was leaving Alaska and haven't had a chance to deal with issue since arriving in Virginia. Just beware.
2030202
It worked fine in that regard but most of the keys stopped working after 6 months. I would not buy again.
1811788
I had the same issue, the keyboard never connected again. It's a piece of trash, get your money back if you can
2114314
I kindly suggest you take it off and perhaps clean under it. I find it very stranger only one key doesnt work so im inclined to believe there might be something under that key or on the laptop's surface not allowing for it to work. About shipping it back? i would contact the seller.Cheers!
791815
there is only one action to take - contact the seller/manufacturer. your keyboard has just failed, and being sealed, there isn't anything YOU can do about it. in the world of computers, dead keys are not an anomaly.
690309
I am not sure if the problem I had was with food under the keys, I found that the one I purchased for around $10.00 only lasted abut a month. What a piece of junk. I threw mine in the trash. What a waist of money