How do I contact Spigen about getting a replacement case (due to power button issue)??
1810186
Why don't you go to the Spigen website? Im sure there is contact information there
440482
Contact Otter Box and see if they will replace it for you. I broke the clip off the back of mine and they replaced it at no charge. Can't lose by trying!
451950
I bought mine in November 2013...Today, August 2014, I had it outta the case and while putting the plastic ring back on it, it snapped on me. I didn't do anything differently, just put it on as usual...so not sure how it snapped. So a little disappointed that only 10 months later it already broke on me. I'm waiting to hear from Spigen if the'll send me a free replacement. They offer a 2 year warranty but for some reason don't honor it if you bought from a reseller.
885502
Remove the bottom cover. There is a little slot on the top of the cover closest to the red power button.
1186819
You'll have to check with Spigen... older versions of some of their cases(like one of my Slim Armor's) have a hole too small... they gave me a free replacement!
892240
No, this part is not related to where the power button exists. It will only replace the back cover of your phone.This video will help you imagine it more, http://www.youtube.com/watch?v=Ag8Oe9z0YPk
1947128
I am not sure what the issue was, but I just received my case, and the power button works fine. I don't like power buttons that are too sensitive, and with just a little pressure the button works
1847568
When I spoke with Logitech on May 5th about my 2nd broken case, they said they had received no complaints, denied there was a problem, and made no mention of a re-design. I had to e-mail a copy of my receipt, wait for a label to be sent to me to return the case in the original packaging, and apparently won't receive a replacement until they receive the case I returned. I'm still waiting. I guess they need to protect themselves from a horde of fraudsters trying to get poorly designed overpriced cheap plastic iPad cases.
335500
You can contact Azza support through their website (http://azzatek.com/support.html) and they have been extremely helpful. When I requested blank panels for replacements (top, blank side panel, etc) they had quoted me $20/panel plus shipping from I think California, which wasn't bad. You can request either the buttons or an entire panel with the buttons, just make sure to be specific about your problem and they should be able to assist.
950899
I just received my case today and the auto wake/sleep function on the case is not working. Any help on this matter please?
635246
I had a problem with my case fitting! It squishes either my volume button, causing me not to be able to turn up or down the volume, or my power button, causing it to constantly cut on and off!
1461456
Apparently if you buy directly from Spigen there is some warranty. If you buy through a third party, they deny any warranty. A warranty would be important, however, because the hinge is junk and the cover breaks off. Don't buy it.
2052009
I recommend the case, it feels great, a little slippery at times but it overall feels well... I believe the problem is the first batch that was manufactured. You can fix the power button with an x-acto knife.
1137864
Nope. We had the same thing happen. I called lifeproof and they said they guaranteed their case and nothing else. I was furious! Ended up getting a square trade warranty and getting the phone fixed. It now lives in an OtterBox case.
2052007
I do not know, all I can say is that I personally got one that was good. I didn't mean to make it seem like the problem was fixed. All I was saying was, if you do get a bad one, Spigen has said that they will replace the case for you so its not like all hope is lost. But its probably hit or miss. Mine fits so I have a positive outlook on it, someone that got a bad case probably wont.
636896
I would check out the Otterbox website...I had an issue with my black Otterbox that I had prior to my current one and they were very good about helping me out and replacing it.
856284
Per information on their website, I believe this is false. You could call their customer service, but if you look under Product Warranty off the "support" tab on their website you can read all their info. I think they will just replace the case within a certain time frame after purchase.