What should I do if I can't get the stylet tip to slide under the surface of the skin into the follicle? It just retracts back into the apparatus.
1801604
Something may not be connected correctly inside the tool or the button may not be slide forward tight enough. Try taping the slide into position, just be careful to not bend the needle since you can't retract it without undoing the tape.
1801605
Open it up as if changing out stylet. If it falls out or comes out with too much ease, The stylus is probably not popped into place. Hope that helps.
1801606
I have never had that problem if I hit the pore for the follicle properly, so I would call the help number that you get with the device. I had called about something else and they were very helpful.
2229909
This may be a silly question but are you sure the out let you used is live? May be try another one just in case. Also make sure the epilator is turned off. If neither of these is the issue then you should contact Philips. They are very help full. good luck.
2272467
There's a spring inside. If it was removed from the shower with the spring in place, then it should go back in. Try placing the base on the shower floor, or the tub edge and with both hands at the top of the pole, pull down until the rubber/plastic top can be moved to the right position on the ceiling.
1891609
Make sure to pull the little round orange caps off the very ends of the brush and clean around the pins. Hair gets wrapped around them very tightly and will cause the brush to stick.
239289
Most likely you didn't put it together properly. Also put it against your arm/hand then turn it up and let the pressure build up that way before you start the actual micro on your face.
61743
Not sure how to answer. Try going in a different direction. Make sure your skin is dry and the hair is long enough to grab.
681335
You probably have the marker pushed in too far. Pull it out just a hair at a time. You have to find the "sweet" spot for the marker. Once you do you'll LOVE this!
927108
Find something to push it in. It should pop right out. It a spring in it. I just used my finger nail.
1504317
You should be able to pull it back out. Maybe fish it out with a pair of tweezers?
1716590
You may simply need to use a little extra pressure. I had been using an Atra when I bought this razor and had to press a little harder to get my blades to fit. It seems to be working fine now. Hope this works for you.
723580
l put Vasaline on cone end to make it slide on. easier to point where you twist it to lock in place. Regards, Don☺.
1885174
I did not have the difficulty you are having. I simply held it under my right arm tightly and twisted with my left hand. It came out right away. If you have already tried that, then I am not sure what will help. What about submerging it in water?
1597633
My tip fit on to my old waterpik perfectly until I had to buy a new waterpik. It does not fit on the new waterpik...any suggestions?
421054
You Should Be AbleTo Slowly Peel It Off And If It's Stuck On....Try A HairDryer On low
1855684
Sorry, perhaps checking if you find some obstruction in side the blades portion of the unit. perhaps with a strong blow of hair drier. Or use a thin long brush, i.e bottle brush. God Luck.
756235
Make sure you're trying to turn the collar only... its right hand thread so turn counter clockwise as you're looking at the tip head on... try wrapping a rag around the collar and use a channel lock style pliers
2215364
Try keeping it in the frig. Not only should it remain thick, but the coolness feels refreshing. If that doesn't work I would return it. I've had the same problem with hand cream left in the car, and it worked for me. Good luck