Will I be able to upgrade? I am a former Cingular customer and I was wondering, will I be able to upgrade my phone through Amazon and keep the same number that I have?
1781945
I was a cingular customer on a month to month contract. I renewed a 2 yr. contract with AT&T through amazon and bought this phone. The phone will come with a new 3G sim card, which you need to use in order to take advantage of AT&T's 3G network. Once you get the phone and new sim card, just call AT&T and they will activate your new sim card and at the same time deactivate your old sim card. You can keep your old number (which I did), or you can pay $36 to activate a new number. Also, there is an $18 charge to upgrade your equipment/phone (standard fee).
426296
Whenever possible, choose a US merchant that is "Fulfilled By Amazon", or "Prime". Otherwise, likely to be recylced. Phone will switch to 3G , 3.5G or 4G automatically.
1034124
As of today (7/17/13) LG customer support tells me, with a measure of vagueness, that they are "concluding a contract with Amazon to provide connectivity to more LG players, and a software update will be coming out mid-July." By my lights, it IS the middle of July. This sounds like BS to me. LG agent was vague about recognizing my particular unit (label on back reads "LG BD572 Aug 2010", clear as day). Amazon customer support agent, equipped with same HW information, attempted to talk me through the process, took me down the exact-same avenues I'd already explored, arrived at the identical impasse I'd arrived at: inability to get LG device to cough-up a five-digit "access code". Do any of these bozos know what they are talking about, re the HW/SW products they are taking our perfectly-good money for????
1833366
Has anyone tried to port the number through cingular after they received the phone? My friend says that's what he did and it was no problem. He just had to go to a cingular location and they inserted a new chip.
1676124
Shop Girl Iam trying to do the same thing right i have an existing plan with Cingular that i share with my sister and i would like to Upgrade my phone. Does this work wil it only upgrade my phone with rebates and price shown with no extra cost or messing with my existing plan??
1044299
Cingular and Amazon.com have not yet established a method for customers to transfer their current number to a new Cingular account. Your price paid includes an Equipment Discount of $250 that has been provided to you by this Cingular-authorized agent for activating a new non-substitute line of service with Cingular, and maintaining this new line of service with the selected rate plan in good standing for a minimum of 181 consecutive days. If you choose to purchase a Cingular phone through this Cingular-authorized agent and port your number with Cingular, you herein agree to a $250 reimbursement to be paid to this Cingular-authorized agent. See full service requirements. If you choose to purchase a Cingular phone through Amazon and don't want to port your number, you will not be charged $250. We hope to offer a porting option in the coming months, so please check back.
1655251
Just to let you all know I purchased this phone last night and today I recieved and email giving me my NEW number which I dont want. I was told by Amazon I could change over my old number since I was renewing my contract. CAlled t-mobile today and they were like no you cant because Amazon started you a new account!
885899
Yes, you should be able to transfer it. We replaced broken phones with this phone, on our Verizon plan. It is a good value, inexpensive and provides the basics of talk, text, and pictures. Plus, by buying it from Amazon, you are not extending your contract!
533592
Depends on your carrier. My smart phone fell into water and it quit entirely. I bought this phone as a replacement. Couldn't afford to buy another smartphone at the time. I am with Verizon and it did not mess up my upgrade
1076249
I'm not sure if Amazon has any interest in work with LG to solve this, after all Amazon is a sales channel, and gets a cut every time we are forced to change a device because they wont update it.Keep in mind that this discussion is bigger than this model and Amazon's VOD; it's about how planned obsolescence is being taken to extremes. Where you need to replace your [device] every year.Don't back down. Seek alternative options. Be creative.Don't fall for their game.
1886212
I would go through Verizon to get this phone. As long as your contract is up, it will give you the option of signing up again for 1 or 2 years. And since this would be re-signing up for a contract, you will get the discounted price to upgrade your phone. I am not sure how Amazon does the upgrades and therefore would suggest going through Verizon for that. Hope this helped.
1063839
I did not have anyinformation about my LG phone.I bought on line from Amazon,only where the add said Verizon phone.My phone came to me on the day it was to arrive,I took it to my Verizon store,theyput in sim card and down loaded my info from my cloud and I was sey to go.No problems so far.
396464
I noticed this too. I also went to ATT's site and set up a mock plan which does have the option. I'm looking to switch and am wondering if I sign up through Amazon will I be able to go in store and switch to the $30 unlimited messaging family plan? This guy doesn't want to get hosed 120 bucks a year for signing up on Amazon.
2279506
You could try however it is difficult to use a Verizon phone that isn't AT&T; compatible so frankly I wouldn't advise it. You can enable the phone without upgrading, if you had a Verizon account.
979478
Hi, Katie. Just visit your account on AT&T;'s website and look for "upgrade" link.In fact you can upgrade at a reduced price, but that price is like $500 (maybe sell your 3Gs on Amazon and buy the 4G?)Don't forget to order a rubber bumper case to neutralize the well-documented antenna attenuation problem, and check out possibly insuring your new purchase at SquareTrade dot com (about $5 a month).Good luck!
649505
I'm with Verizon, I called them and gave them pertinent numbers. I had no problems in transferring the use of my old cell phone to the new-used one. Calling your carrier would be the certain way to know this particular model can be utilized by your carrier's network.
499591
honestly it was a horrible phone. I gave it away. Im not sure if you can upgrade or not.