I ruined one of the mounting sockets while installing it. Where can I get a replacement?
1771490
First choice, contact the company from which you bought the casters. This will not be the first time that they have heard this lament. If they're cool, they may just send you a replacement. Worst case, they sell you a packet of (4) sockets. Second choice, go online and search for sellers that offer sockets. I did this once and was able to find a seller that offered both caster kits and standalone socket packets. Can't remember the name of this seller. Since the range of caster types and sizes is quite broad, it may be a long shot that a hardware or home improvement store would have your specific socket in stock.
1411623
You Can, Check Local Hardware Store's If Not Check Amazon Or Walmart. Since You Just Bought It You Might Want to Return Or Exchange It
149651
I had the same question, what you have to do is call them, the replacement is 15 bucks plus shipping, here is their number 866-602-7742.
765401
Mine was broken too. Would like to have it fixed. One bracket is all I need.
1127240
Your best bet would be to go to a local electrical wholesale supplier. They would most likely have in stock. Take your broken one with you to match.
1580552
You must remove old one and slide new one over socket, you may have to trim sockets down to size hence why they are so inexpensiveDane HarmonDCH Electric & Lighting
2032462
What happend that you have to replace that? I don't have any parts over. Good luck
1799832
Mounting bolts must be grounded good. Clean around bolt holes good to bare metal and reinstall. Good luck
1753007
Contact the manufacturer, but I doubt you can get one due to the low cost of the unit and the problem of installing it.
932661
You can't...my items came that way too. I had to send it back. I guess it's just defected...very aggravating to try and install a product that is missing a key component!
554218
There are times when you can just replace the socket and your problem is solved. Check to see if the centre tab at the bottom of the socket looks burned. If so, it could be just a simple socket replacement and your good to go again.
1966738
You may have a different socket than I. I bought two, both fitted easily into the sockets. I would call the manufacture.
665221
Contact the company. I had a packaging issue with my mount and they were super in fixing the problem. When you contct the company, they will have someone call you back. Quick response.
1276961
I fixed mine after it came out of the socket, but once it broke again I just threw it away. You can get one cheap enough to not worry about it.
1041890
Radio shack carries a replacement. Bring in your old power cord and mach up the plug end that goes into the mount. As long as its the same amperage/voltage you should be ok. This is how i replaced mine and havent had a prob with it yet.
1568254
My first suggestion is to contact distributor whose name and address is found in packing. The second is take sampleof threaded stud and knurled nut(decorative) to ACE or other retail store for matching. These threaded studs & nutsare commonly used in mounting wall electrical fixtures.(They are not rare or hard to find! Just inconvenient!)
151691
Happened to us too. Contact the manufacturer Clover about replacement part.