Did anyone have trouble with the mouse function not working correctly? I touch the red sensor and move my finger around, but nothing happens.
1779470
Had unit for 4 months and mine has been working well. U know electronics though, anything is possible
1779471
Yes with Macs. I love this device. It is the best. Try it in a different computer first if still no response send it back
1779472
Yes, sometimes I have this kind of problem, once that I use this presenter almost everyday. I just disconnect both parts of it, turn them off, and reconnect. Most of the times it gets ok after that. I also recommend you to check the battery level. And if it's not solved, try to resynchronize both parts of the presenter, pressing simultaneously the button in both parts of it (after being connected to the computer and also after switched to the "on" position). I hope the information is useful (I'm from Brazil).
1971514
One thing I notice is that the mouse seems to become unresponsive after a set period of time. However, all I have to do is perform a left click and it comes back online. I have rarely (if not never?) had a problem where I need to pull the USB receiver out of the computer to get it to work again.
1163402
Mine works just fine. When my computer gets slow or freezes, I use Ctrl-Alt-Del to access task manager. Hold all 3 keys down just like a keyboard. If yours doesn't work, maybe one of your keys is bad. (I'm on Win 7 too). I think the confusion here is that the seller has changed the product, the original product has a full keyboard, the product it was replaced with didn't. Now I see the original Air Fly Mouse is back. These questions and answers are a mix of both products and therefore are of no help to anyone.
1719847
Well I myself almost always use a mouse. But the response from Becky seems helpful. She says it can, by pressing (Fn and F7 simultaneously. It's worth a try!!
480446
I have had trouble with it with Windows 10. It causes frustrating unresponsive web pages after a recent update (roughly two weeks ago). When I don't use the mouse, the problem is resolved (apparently)
719286
hi I sent this to my little granddaughter if the mouse did not work I wont be pleased as I bought it with a working mouse I think my son would have mentioned it, thank you for letting me know I will look into it and get back to you
2157706
That's weird, my mouse worked right when I plugged it in. Make sure its on (switch on the bottom), plugged in (wireless USB reciever), and the light on your mouse is on. If all of those are working, then I have no idea.
2265761
Mine stopped working about 2 weeks after I got it; so I had to return the mouse. :\
1936628
Mouse pointer is stable with both of M525 mouses I have. I'd try on solid surface on another computer and send for repair if it still creeps.
1735612
I'd like to help very much but I'm not as computer savvy as you would hope!! However I do know this mouse is a crappy thing, it has a mind of it's own & will work if it wants to & won't!! Try another mouse to see if you get the same problem, the mouse I have also had the lights on but yet nobody was home!! Try another mouse from a friend if you don't have one & the best I can tell you is to buy another mouse that's value is $15. or more 7 it doesn't come from any part of Asia!!! Good luck & sorry you have the same bad luck I did!!!
196152
CHange the sensitivity on the mouse pad, that's usually the cause of that problem, I have had the same laptop for 3 yrs now and I had to do it with this same model, problem solved. Or try and keep you hands away from the touchpad when typing. Its not a defective product, its defective typing b the owner basically. But if you change the built in mouse to be very slow it stops the problem, just too sensitive is all.
867056
Have not had a problem at all. I use this mouse for shooter games, I would have noticed that problem immediately and would have returned it.
751594
Yes - I found this mouse extremely frustrating to use. It needed to get turned off and turned on again multiple times per day.
1033120
Well that certainly sucks. Mine works fine. If your batteries are good then you may have a bad mouse. Try it on another computer I guess. If it still doesn't work then I'd return it.
871107
works fine my wife uses it as well. Hope yours works better than mine. I have used this mouse over the last 5 years. Not the same one mind you.
1638875
Ihave Two of the 3M devices, one at work and one at home. Three comments1) the pain in my left forearm and elbo has lessened greatly (love the product) (2) I have had no issues with either device right out of the box, they worked great (3) suggest going to control panel and in the search window (assuming you are on a PC not a Mac) then type in "mouse". Look thru the functions, and reset to your desire bet you can resolve your issue. Have you contacted the seller or manufacturer for assistance? there you havit.
818226
I have played some pretty frantic shooters, and had no issues with the tracking. Right now I have two monitors hooked up, and if I take it from the right side of the screen, then spin it top speed to the left, I can (barely) see the mouse moving across the screen. Obviously its moving faster than I can easily track, but I've done similar things in shooters and not seen any issues.