Did they change the packaging? I got a new design and the consistency is different, I didn't know if someone dragged this out of their basement and shipped old stuff to me.
1806048
The last shipment I got was different packaging but I didn't notice a difference in consistency.
1662670
I re-ordered a container as recently as a month ago and it was the same green container with the familiar formula. I am expecting a new container next week on Amazon's Subscribe and Save auto-ship so I will see if it looks different.
1628789
i cannot recall if the box changed but its the same product. i recieve every 3 months so the box gets tossed as soon as i open it.
862907
Hi Linda,We changed our packaging in late 2012 to the box which you see currently listed on Amazon.com. As you can imaging there is a small chance that you will see some of the old packaging floating around. If you have any concerns or questions about a box which you purchase please reach our to us at info@viviscal.com.
2078638
My packaging looks different from the current picture. It does not have the Kosher symbol on it.
440494
The box is not the same as the ones I got. The ones I did get were very good. But not sure why the box has a different label???? I don't know if I would order it again, til I read a few more reviews........
731868
I think they changed the product to better meet the shelf life. I don't think it means it's older but fresher. Dr Ohhira must have made a discovery in how to keep his probiotic fresh for longer periods of time. It's still the same inside. They just changed the outside.
533910
Mine came today. Yes it was heavy, it had insulation around it as well as 2 (formerly) cold packs in the box. The Fed Ex guy didn't knock or any thing to let me know it was delivered and set it in the sun despite the "perishable " tag on it. Thank goodness they were still fine. I ordered a smaller box previously, it had no extra wrapping but they were fine as well, it was colder out though. I had read a lot of reviews stating a problem with melting. Glad mine made it intact with the shiny shell and yummy melting goo!
88278
nope :) Possibly a box was damaged in shipping. I was very pleased with the 6 pack I bought and had delivered and now that I'm reminded of tapioca, I think I'll make some up.
1979034
The last time I ordered it was the old package, but that was a few months ago. When I ordered it last they still had the old package pictured.
1898610
I got the same thing. I got the customer service number for the Personna brand and they told me it was just a change in packaging. If anyone else wants to call, the number is 1-888-254-2126.
677632
I've never gotten old stock, and actually the older packaging would be much preferred! I think this picture is of the new packaging which is awful. The product is the same but the new bottle has a cap that doesn't stay on well, it's too large, you can't see how much is left and a small amount hardens in the top between uses.
360949
I don't know if you guys realize the package of which the new one's light pattern is covered by a piece of paper compared to the old one's light pattern showing clearly. Do you guys think it means something? although it is absolutely genuine and it is not that bad, I feel not so good for this unannounced change. Actually, the old light pattern 500G does exist, but its box is using entirely plastic packing just like the special edition version. Both of them are sold in my local bestbuy store, so I can compare them head to head. In addition, the new one's bottom and sides are plastic, but for the old version only the sides are plastic. It looks like I did too much researches, but just for fun. XD I don't know if you guys realize the package of which the new one's light pattern is covered by a piece of paper compared to the old one's light pattern showing clearly. Do you guys think it means something? although it is absolutely genuine and it is not that bad, I feel not so good for this unannounced change. Actually, the old light pattern 500G does exist, but its box is using entirely plastic packing just like the special edition version. Both of them are sold in my local bestbuy store, so I can compare them head to head. In addition, the new one's bottom and sides are plastic, but for... » Read More I don't know if you guys realize the package of which the new one's light pattern is covered by a piece of paper compared to the old one's light pattern showing clearly. Do you guys think it means something? although it is absolutely genuine and it is not that bad, I feel not so good for this unannounced change. Actually, the old light pattern 500G does exist, but its box is using entirely plastic packing just like the special edition version. Both of them are sold in my local bestbuy store, so I can compare them head to head. In addition, the new one's bottom and sides are plastic, but for the old version only the sides are plastic. It looks like I did too much researches, but just for fun. XD « Show Less
1743331
I get the "Pack of 27" and mine look like the picture for "Pack of 12", at least my last shipment did. I think the shipment before that look more like the picture for "Pack of 27". If that helps.
1475759
Somehow you've gotten the wrong e-mail. I'm not the seller of this item. However, as a person who has gotten this particular box design, it's from at least 2 years ago. I hope you can get the correct contact info for this seller.
175342
I am not selling this, I just purchased one from Amazon. There must be a mixup.
876856
No that is not normal. That happen to me once and I was told that could be due to storage or check date on product.