After contractors installed, the knob turns but does not snap back to default position after u let go (so latch comes back out) - anyone have advice?
1786386
Yes, I had some problem with this. There is a solid steel, square rod that runs from the knob on one side, to the knob on the other side of the door. If it is a little too long, it will cause friction in the turning mechanism and lead to the problem you are seeing. I corrected this via trial and error with a bench grinder removing about a 1/16 of an inch each time from the length of the rod, you don't want it too short either!
1786387
Because of the way this knob is designed, the inner and outer faceplates can easily be mis-aligned with one another and the latch mechanism so the operation is not "free" enough for the return spring to function properly. Also, as Mr. Hawkins indicated, the door thickness may be allowing the two faceplates to be tightened enough to bind against the square actuating shaft. You might simply try loosening the face plate screws slightly and shifting their relative positions to one another and re-tightening. If the binding worsens as you tighten the screws, Mr. Hawkins suggestion to shorten the shaft will likely become necessary. Because of the way this knob is designed, the inner and outer faceplates can easily be mis-aligned with one another and the latch mechanism so the operation is not "free" enough for the return spring to function properly. Also, as Mr. Hawkins indicated, the door thickness may be allowing the two faceplates to be tightened enough to bind against the square actuating shaft. You might simply try loosening the face plate screws slightly and shifting their relative positions to one another and re-tightening. If the binding worsens as you tighten the screws, Mr. Hawkins suggestion to... » Read More Because of the way this knob is designed, the inner and outer faceplates can easily be mis-aligned with one another and the latch mechanism so the operation is not "free" enough for the return spring to function properly. Also, as Mr. Hawkins indicated, the door thickness may be allowing the two faceplates to be tightened enough to bind against the square actuating shaft. You might simply try loosening the face plate screws slightly and shifting their relative positions to one another and re-tightening. If the binding worsens as you tighten the screws, Mr. Hawkins suggestion to shorten the shaft will likely become necessary. « Show Less
1323824
loosing the screw that hold the unit to the flange. Pull it right down.... push it back in during install
1773703
Sounds like you need to adjust something, mine stays flat unless you turn the knob to rotisserie
2186575
I had to switch it my self. I just unscrewed one screw then cover comes off and then you flip the latch over and done.
1044845
Knobs do not turn as they don't come with latch (the matching style with a latch is Amazon item B00KUXG8TY. We ship by Priority mail the day following order is complete, e days max. we do not have an express options on the this item
1577312
Call the person who installed it and have them fix it. They most likely did not remove the blocking panel that opens the hood to the outside vent. The instructions are pretty clear that you need to do this or else it will simply blow air back in your face. The clicking is probably a similar issue - that your installer didn't open it up and put the right panels in place and remove the securing packing tape.
148828
We have the same problem. I have tried and tried to tighten the gate multiple times. All 4 sides are as tight as they will turn and still the gate does not latch. If you absolutely cAnt get it to work, I would return it. My husband threw away the box and so we couldn't.
1954095
Turn the knob around once or twice and end turning with the knob horizontal. It should feel like it snaps in place. Push the sliding button down a couple of times. Then enter code and turn main knob to the right. Hope that helps.
1354239
Hi Susan G. Are you able to turn the knob far enough to have the retaining clamp down at all on the screen? The knobs have a ramped underside that aply more pressure the farther you turn them. I didn't try changing the retainers around to see if the clamp force changed any but they should be on so that the "center" edge, that acts as spring pressure, is the same as the rear one in the direction it faces...it's hard to explain...sorry. Hope this helps!
884412
Mine came out of the box with one knob higher but it turned out it had just popped off the tuning pot. I pushed it down and it popped back into place and I haven't had any issue since. Hopefully that is all the issue is for your unit.
454398
I had that problem to start with then I saw where the latch was not locking in all the way. I had to apply a little extra pressure to lock it in place and it has not fallen out after that.
105564
Provide Name, did you ever get yours working? I can't get either the long knob or the short knob to "click" onto the outside. There's a small kind of "facing cover" that's in the way, and the short knob won't fit either side.
1690489
If you can't unscrew and adjust send it back. Customer service through amazon is very good. Just request that you want to return it and an address label should be provided dto you in good time.
2252447
Hello, Mine is off on zero and highest on 5... and that is correct. doesn't sound like your knob was put on properly, the arrows line up.... hope this helps...
361589
When I unpacked the unit, the door was attached. I noticed the door was slightly skewed with the top left corner of the door too far to the left. Loosening the screw on the pin on the top of the unit. I was able to rotate it counterclockwise and the door aligned perfectly. The choice of sending it back is certainly yours but I would put a couple of washers around the bottom pin to sufficiently raise the door so the top pin engages. I would do this as long as the door seal fit properly against the body of the unit. Good luck. The unit is very quiet and spacious.
1019314
Check and see if there is a knob that needs to be loosened. I just fold and push it up. Check out these instructions:http://www.centralvacuumstores.com/meta/pdfs/info/Full+Sized+Technical+Spec+Sheet.pdf
475485
I would try loosening the mounting screws, and ensure that it is seated level in the lock hole. Are both handles not level?