My compact top keeps blowing out bulbs and the unit itself has actually melted! Now needs replacing. Don't know what to buy. Is this normal?
1794082
Melted wow lol are you using the reccomended bulbs? I have two running 12hrs a day with uvb 5.0 fluorescent compacts bulbs (26W each) and no problem.
1794083
Absolutely not a normal function. Make sure your using the correctly rated bulb, the Spiral kind work great. I use a 13 watt, 10.o UV bulb from Zoo Med. Also mine says for 25 Watt only.
1794084
What wattage and type of bulbs? Sounds like the fixtures are being overloaded.
1994042
If you find out let me know, mine is junk too. Just plug it in and use it that way till bulbs burn out?
1341797
I am no expert by any means but that's what my old one was doing before I installed the new one. They say not to touch the bulb. Did u try reinstalling it? Maybe u got a defective one, I don't know. Maybe blow some air in there to remove some dust? Again I'm not an expert, but for me no issues.
2188161
We are using an energy efc. bulb that does not get hot. An old stile bulb might be a problem if too high wattage. We are very well pleased with our lamp.
1397477
My advice would be to contact the seller or the direct manufacturer. They may be able to replace the damaged bulb free of charge or at least inform you of the proper bulb to purchase and replace yourself. Most companies will provide missing instructions/manuals if you call and request them or find them online
1462905
You can either try another lightbulb (simple recommendation, I know). The other option is to get a multi-meter to check the voltage/resistance of the light. Finally, you can send it back for a replacement. A single bulb going bad is hardly a reason to send it back. Most things are made in China so try another one before RMA'ing the product.
591577
Buy a new one. When these have anything go wrong, it is cheaper to buy a new one than try and fix. I had problems with the light on mine, and it was not the light, but something in the wiring. I purchased a new one from Amazon. Very happy
866111
I have only owned this one for a month, but I have owned a convection oven for 20 years. I have not had an experience of a burned out bulb. Should that happen, they have a website. I would contact the company @ Customercare@thesecura.com. I have and do enjoy using it. So, use it and if you are apprehensive about it, I would send it back. I don't know of a way to care for it. Except to use it according to the instructions and keep it cleaned after every use. (meaning washing and wiping down the inside of the top for grease build up.) Enjoy!
473056
I'm not sure what gives, mine is still going strong since August at 16 hours a day....make sure that you can dissipate the heat from the bulb; ie: are you using a shroud around it? That would make it overheat maybe....or make sure your connections in your receptacle are set up right, ....or check to see if it being screwed in too tightly....also, keep your fingers off the bulb....oil from your hands can make it blow sooner than you would want it to. Hope that's a help.
241918
I haven't had that happen to me. My regular bulbs would run so hot they were burning my covers. These bulbs can stay on for a while and the cover isn't even warm.
312131
Those bulbs last at least a year or two. You should get in touch with Verilux. You may have a faulty bulb.
766401
Please (call manufacturer to be sure) mine melted/popped also depends on what system watts you may have but play it safe call the experts Robert....good luck!
1255580
Hi Jim, sounds like the bulbs have manufacturing defects. I did not have any rattles in the ones I ordered, I have ordered 10 so far and have replaced 3 old units with these new ones. I suspect the rattle is caused by the filament assemblies coming loose from their bases. The filaments are used to start the gas reaction that causes the bulb coatings to glow. The bulbs will not light without intact filament assemblies. I recommend returning the bulbs for replacement.
1570501
Have not replaced bulb yet. Mine is due for new filters after 1 yr use. So far it works great! Let me know where you find it - I'm at toddcruiser at y a h o o (the yellow smiles place). Good luck on search. I would suggest taking it by a small electronics repair shop in your city. They are good at finding rare tubes, bulbs, etc.
118332
So, mine has started doing the same thing. It has been months since I replaced mine and it is just now flickering. My guess is that the bulb is just cheaply made and not a true Factory bulb. For as cheap as the bulb was I wouldn't expect much over a year out of it but the flickering is pretty annoying. I don't know of a fix other than getting a new bulb.
1855276
I bought a bulb and it went out a short time after as well.but I replaced the whole TV instead of trying to fight the tv. I didn't try to warranty the bulb. Sorry this doesn't help
718225
Might be from dust that is getting burnt from the heat of the new bulb. Try some compressed air to blow the dust out.