I purchased this is Sept, 2014, the modem work ok with TWC, the wifi will not turn on, this is why I brought the DVW3201B for the wifi, help.
1784518
The best thing to do if you can't the the wi-fi portion of the modem to work is to buy a wireless router. You hook it up to your modem with an ethernet cable and the other end of the cable goes to the "Internet" port of the router. Here is a good refurbished wireless router you can buy:http://www.amazon.com/Cisco-Simultaneous-Dual-Band-Wireless-N-Refurbished/dp/B005S0BYQ6/ref=sr_1_3?ie=UTF8&qid;=1416491188&sr;=8-3&keywords;=refurbished+cisco+wireless+router. Good luck.
1784519
You have to go to ubee website for the router and hit default and make sure there's not another wireless router hook up to the ports you hit default settings and get the password for the wireless router and save after it comes up then hook another router if you have an extra one and make sure your cable provider didn't shut it off,i know they did that on the one in the house cause I have two the other I have it on my apartment and I'm able to run both wireless routers
1784520
I had the same issue. The Wifi did not work and I had raised the concern as the company advertized that they provide 1 year support. The company did not fix the issue but refunded full amount along with the shipping cost and said need not to return the device.
1062916
I really do not for sure. I suggest you contact your provider. In my case, TWC has an approved list of modems and this one was on it. Even if it would work and your provider says they will not accept it, you will be out in the cold. My guess is that the modem would work with any cable system. It is a newer model with Docsis 3. It does have a coax connection. Hope this helps you.By the way, these modems are available on eBay. I picked another one for a best offer of $30 including shipping.
731210
I bought mine many years ago. Make sure you follow all the instructions. Check if your internet is working. It might ask for a wireless network key code to make it work.
1420432
Sorry, I can't provide any insight to your situation, as I don't utilize TWC. I currently use the DVR for over the-air-reception, though I can tell you it does work with DirectV and Dish, but using it via Channel 3 on the Magnavox as the input from the set top box going to the Magnavox then to the TV. Although it was not true HD, the picture quality was excellent.
780413
I've been using this with TWC for about 3 months now. No problems. I've bought a second one for my mom and installed it for her without any issues.
904563
I had to contact my internet provider (TWC) and give them information off the modem so that their system would recognize it. I imagine you would have to do that with your provider also.
2069413
It will work with that. It's a fantastic router that I've had literally no problems with. I personally use it with TWC Internet myself, but the source of the internet doesn't matter. You may need to turn the modem off and back on after connecting it to the router initially, but after that you'd be set.
780407
I have Time Warner and mine worked without a hitch. It continues to work with both hardwires and wireless without any problems. I live in Northeast Ohio if that makes a difference.
2068262
my modem would not work with Time Warner Cable due to password reset from netgear. Netgear would not offer tech help due to original unit sold over 1 year ago...
1280911
Hello. I have service with Time Warner. Usually, you would need to contact your ISP so they can obtain the MAC address of the modem. There after, it should be plug and play.
1033587
I have TWC phone, Internet and TV all three service work on the modem they are providing. Would this modem provide all three service
780415
I am in Buffalo, NY. I have TWC. Mine was working but very poorly when using wireless. Sometimes pages would just stop working for several mins and then just start again. I made a quick change that someone else noted online. Log in to the router - 192.168.0.1 user "MSO" and password "changeme" (not admin and password). Left side go to Services and uncheck IP Flood Detection. Now it works great. Hope this helps!
2218924
Yes, I had Time Warner, and they too said that this modem would not work, however after being on the phone with the tech, and him sending the signal two or three times, I was connected...and it worked fine too! They want you to buy the best possible modems for the speed requirement to be the best...however these older modem/router combos do work fine.
168624
I've been using this for the last 10 months with Insight Cable, which was bought (and switched about 2 months ago) to TWC, no major issues. As with any CableCard setup, just make sure you get an M card (Multistream) and prepare to fight your way though the less than friendly customer service people, it sometimes takes a couple of tries to find someone on the other end of the phone that knows how to do a CableCard provision.
2089201
Sorry, but I don't know the answer. We don't have TWC here. It works fine with our cable co Mediacom.
1608382
Yes, I have Time Warner and this is the same model of modem that they had used to hook me up but would not sell to me.
1916207
It works with TWC, but only with 4 down channels instead of 8 down channels, at least that is what it did with mine. [I exchanged this for one officially supported by TWC, and got 8 down channels(not that it matters much with my Internet 'plan'.)]. There's no phone jack. You can look at the pictures of the modem, and see what it has: Power, Ethernet, USB, and CO-AX. (Note: Most people wouldn't use the USB port; and this USB port only comes drivers for Vista 64-bit, not 32-bit, and not Windows 7 nor 8.1, ...), everything else works fine. It doesn't say so in the manual, but Amber lights = good, Green lights = ok. It works with TWC, but only with 4 down channels instead of 8 down channels, at least that is what it did with mine. [I exchanged this for one officially supported by TWC, and got 8 down channels(not that it matters much with my Internet 'plan'.)]. There's no phone jack. You can look at the pictures of the modem, and see what it has: Power, Ethernet, USB, and CO-AX. (Note: Most people wouldn't use the USB port; and this USB port only comes drivers for Vista 64-bit, not 32-bit, and not Windows 7 nor 8.1, ...), everything else works fine. It doesn't say so in the manual, but Amber lights =... » Read More It works with TWC, but only with 4 down channels instead of 8 down channels, at least that is what it did with mine. [I exchanged this for one officially supported by TWC, and got 8 down channels(not that it matters much with my Internet 'plan'.)]. There's no phone jack. You can look at the pictures of the modem, and see what it has: Power, Ethernet, USB, and CO-AX. (Note: Most people wouldn't use the USB port; and this USB port only comes drivers for Vista 64-bit, not 32-bit, and not Windows 7 nor 8.1, ...), everything else works fine. It doesn't say so in the manual, but Amber lights = good, Green lights = ok. « Show Less