I just tried this for the first time and my coffee was full of coffee grounds. What is the problem?
1772370
I had the same problem. It cuts tp big a hole and coffee grounds plug up machine pour and run water through wash grounds out. Send it back it doesn't work as they tell you.
1772371
I am not sure of this problem - as I only purchased it to use K-Cups vs. Vue Cups. Although I have the insert with it for ground coffee- I was not planning on doing so as it seemed too labor intensive to use and clean after- which defeats the goal of the quick 1cup machine.
1772372
You need to fully seat the K cup into the adapter before putting the adapter into the machine. but first you will need to clean the brewer to get the grounds out of it or you will keep getting grounds!
1772373
This happened to me, and I figured out that you have to snap the coffee into the holder until it is flush with the top of the holder, this will puncture the bottom, but you have to do that in order for it to sit correctly in the K2V cup. I hope this helps, I had coffee grounds and water everywhere. I didn't think about pushing it down, I just assumed that it would be pushed in when I closed the top of the Keurig, but it has to be pushed down first. This is only if you buy the ones that have to use an adapter, if you buy the ones that have the lip on them, they will fit without having to "snap" it in. This happened to me, and I figured out that you have to snap the coffee into the holder until it is flush with the top of the holder, this will puncture the bottom, but you have to do that in order for it to sit correctly in the K2V cup. I hope this helps, I had coffee grounds and water everywhere. I didn't think about pushing it down, I just assumed that it would be pushed in when I closed the top of the Keurig, but it has to be pushed down first. This is only if you buy the ones that have to use an adapter, if you buy the ones that have the lip on them, they will fit without having to... » Read More This happened to me, and I figured out that you have to snap the coffee into the holder until it is flush with the top of the holder, this will puncture the bottom, but you have to do that in order for it to sit correctly in the K2V cup. I hope this helps, I had coffee grounds and water everywhere. I didn't think about pushing it down, I just assumed that it would be pushed in when I closed the top of the Keurig, but it has to be pushed down first. This is only if you buy the ones that have to use an adapter, if you buy the ones that have the lip on them, they will fit without having to "snap" it in. « Show Less
1772374
Exactly, the product caused our vue to become stopped up and quite working. I will never use again. Cleaning the vue. Was not easy or quick. Followed a you tube video.
238900
I don't know what the problem is ... have never had it. Can only guess that you are not attaching it properly. Try to be sure it is evenly hooked into both the main grooves (and not filled over the top with coffee) before you turn it, and lock it in. I love our machine. If you clean it each time (run it through without coffee a little), it should last many years. pg
41233
If it works fine with just water, then maybe you packed in the coffee too tightly. It might take some trial & error to get it right.
683448
Could be the coffee is ground too fine. If you are grinding it or having someone grind it, specify it is for a "flat bottom" filter. My guess is the water is flowing over the top because of the fine grind, it can't filter through fast enough.
41234
It's possible that the grind is too fine. You need a fine grind and you need to tamp it well, but I had this problem with some coffee grounds that someone gave me, already pre-ground. If the grind is really fine, you might want to tamp it less. Tweak the grind a little until you find one that works right.
1300452
Perhaps the grounds are wrong, do you await the light going on? Some suggest using a paperfilter but I don't mind grinding it fine and having a bit of silt Or two grinding runs, usually, one coarse and the top fine (not too fine ... caffeine is a certain size, like LSD, it gets smaller in your system )
1681944
Mine did not have coffee ground on top. The box was sealed. I would try to find out if it's a refurbished unit.
1506662
I have never had grounds in my coffee! I use a disposable filter in the filter that came with the pot. Be sure the disposable filter is carefully placed. Use your fingers to smooth it out inside the disposable filter. Good luck!
1897035
I have same machine. Never had any issues. Only suggestion is to ensure you use quality espresso ground coffee. If that doesn't help return machine.
728923
If you just got it, did you run a cycle of just water through before brewing coffee? It not, out if you've had it for a while, I'd get some coffee Brewer cleaner (usually sold near the filters in the store) and follow the instructions on that product to clean it out.
444471
There is some wiggle room. If it were pressed with no space, it would force the grounds back into the coffee. At least that's what I've figured. Mine has wiggle room and the coffee is great.
1506665
The only time I've ever had that problem, I had overfilled the coffee beans in the grinder. Maybe that's it.
471751
When you put the kcup in you need to make sure the holder for it is completely flat. That should help with the coffee grounds. For the smell, I would run some white vinegar through it and that should hopefully take care of it. The weakness depends on how much water you put in. I know you probably know all of this but this is all I know. I love mine.
566898
I used a standard "drip coffee" fine grind. I found the filters to eliminate the silt and give you full flavor of the coffee. The filters can be a bit messy. The cover doesn't fit tight with the filter in place and grounds overflow if not seated properly. I would suggest sticking with the basket or buy K cups.
2068380
I don't have a tried and true answer for you because I have not had a problem. But here are a couple of suggestions to try. Make sure you let it cool down before trying to dump it. Make sure to take it all apart (including the rubber gasket) and cleaning really good at least once a week or maybe more. Make sure you don't put more coffee in than you are supposed too. Make sure it's the right grind of coffee and not espresso grind. Hope you get the problem figured out.
1446820
Try filling the basket to the top and litely pack grounds down with the tamper.Are you using the finest grind of expresso? If the grind is to large can cause the problem.I have had mine for a year now an from day one it was great,what impressed me mostwas the amount of crema you get on each and every cup. I think the design of the basketis the reason for all the crema.One more think,every now and then wipe the screen where the basket and machine meet.
1417277
We had this problem the first time we used it. We had to take everything off and clean out the area where the coffee grinds are supposed to fall into the brew basket. There was so much compacted in there that we had to really dig and then use a can of compressed air (like you use to clean a keyboard) to get all the particles out. It has worked fine ever since the first time. Good luck.