Has anyone else had an issue where they would not charge? Mine seem to work when plugged in but not when unplugged, and don't seem to hold any charge.
1808627
We are returning a pair today for the same reason. It seems that at least half of those sold by this seller have he same issue. It's either VERY poor quality control, or they are recycling the returned items that don't work and reselling them. Completely disappointed, we'll be looking for another brand.
1808628
That is exactly what happened to mine, three other people wrote that same thing I their reviews in the last four days ! It's too bad, I have a similar headset from GG Air, and I love them, I almost bought a 2nd set of these, but after seeing the other reviews, forget it.
1808629
I bought two sets. One did exactly what the instructions said to expect. The other seemed to not be charging because it was not acting life the other one. However; it did eventually charge. It just took a lot longer the first time.
43646
Mine also has stopped charging completely. I purchased in October of last year and now it won't charge at all. There is no way I can see to contact the seller through amazon. If someone can find me an email or a phone number. Otherwise I cannot find it. ARG!
1074687
There is an issue with the charger I have discovered. It is necessary to unplug the charger unit and plug it in again each time you want to charge. When you don't do this it seems to charge, but really does not. In some fashion unplugging refreshes the unit. I operate two batteries and they charge up fully when I do this. I know, sounds weird, but it works. Can do the whole downstairs on two batteries. Amazing how much more expensive the batteries are now though.
435750
Add me to the list - not sure when it started, a few weeks ago we noticed it b/c we charged it and then it was dead. Figured it got bumped in wife's purse or hadn't charged long enough but now I've been trying to charge it and see the on/off cycling going on. No answer, just sympathy and hope for a fix!
2013698
Make sure its fully charged. I only figures this out after testing it out and seeing very short videos of the test. I know there has been some complaints of malfunctioning, but mine works fine.
445286
I have not had that problem, yet! Sometimes a battery will not receive a charge. I would buy a new battery for a cure>
1605813
You may have a faulty device. I have had mine for about 7 months and still works great. I've never had issues with it not charging, and always lasts quite a while. Reach out to Amazon or the seller for a replacement. Best of luck!
99616
I have the exact same problem. I contacted the vendor about it but I have not recieved a reply. When the battery is 100% full it runs fine but when charging, it's almost unusable.
812801
I've read that these sometimes have a break-in period and that the charging indication corrects itself after a few days of use. I'd try charging it up and using it and recharging it a few times to see if that helps. Only "problem" is that the charge lasts a long long time! Good luck.
450111
My first one did the same thing and was never actually charging. That happened after its first charge/drain. I had Amazon send me a new one and I sent mine back.
2201962
Unfortunately, I have the same problem and no amount of charging is fixing it. It almost feels like there is actually no battery inside, or it used up its number of possible recharges. Returning it to Amazon. Will try one more time to order this thing.
1232746
I have had no problem with mine charging. Perhaps you have a defective unit. Mine is now around three months old. Good luck, Earl
1860428
Unplug charger, then plug it back in and try to charge it now....don't know why, but that seems to work for me....certainly no the way it should be.
97992
I had problems with this not charging - but each time it turned out to be the usb cable that had gotten too loose. I would try a different USB cable and see if that will charge it. We have had ours for a year and the battery life, while not great, is still a good hour or so.
826136
Did everyone try charging the unit while it is powered off? It seems to make a different to me. I bought three(3) and so far all battery seemed to be decently averaged out around 2.5 hours or so (mainly net surfing and video conferencing) after few months of usage. Power on while charging seems like charges don't hold too well even it shows 100% charged. Try it out...it may make some different.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
703673
I have found this happens to me. I usually charge the unit up again and it works fine. It seems to lose power even if it's not used.