Has anyone had the filter just fall off the connector? It's happened several times when water pressure comes thru. It's installed correctly.
1777563
If it is falling off the connector, I cannot help, but if the connector is falling off the faucet, the threads in the faucet spout are probably worn with age and the only solution is to replace the spout or whole faucet. I have had no problems with the connection of the filter to the adapter.
1777564
My experience has been bad. They are not designed or made well. One fell off and was not re-attachable, this after less than two months. The replacement has fallen off, started spraying the room, and leaks. Ive had it less than a month. When this one dies I will be giving Pur a wide birth while searching for a better manufacturer.
1777565
Yep, mine started leaking and falling off and now won't stay on, almost as is the two little white pieces that pinch the faucet hose to stay on are broken. After only 1 month or two it's broken and now I have extra filters i won't use.
1777566
I have had this problem a few times. After the cussing and the startle response have settled down, I slapped it back on and pushed it extra hard, that seems to work. I also noticed that the little light on the front never comes on, so I'm wondering if the unit is simply defective.
1777567
Mine used to fall off too. If you haven't already thrown it out, call them and have them send you a new replacement adapter that is metal. They know about this issue and will send it out for free.
1777568
Go to the Pur Web site. There is a button, under "contact Us", I think, that you can press to order the replacement metal adapter, free of cost, and free shipping.
1777569
I had the same problem with the unit leaking or falling off I called Pure and they sent a metal adaptor It took 3-4 days and works great!Randy Hallstrom
1777570
I had the same problem with the unit leaking or falling off I called Pure and they sent a metal adaptor It took 3-4 days and works great! Randy Hallstrom
1777571
Yes, with the newer "one click" model. It won't stay on and I have given up. I wish I still had an older model. It may have been a slight hassle to install, but it stayed on and didn't break. Now I have several filters and nothing works for me to be able to use them. Do not buy this product.
606355
Be mindful of the water pressure when you switch over to the filter. The filter will not withstand the same type full-flow as your tap. I had the same leaking problem initially but it took two tightenings (re-seats/slight turns on the bottom) and the leaking stopped for good.
590840
I haven't had that issue - I can usually twist it out with my fingers and place the new filter in in no time. Maybe the filter housing (the thing that the filter sits in) needs to be changed or is defective.
1593343
I haven't had any problems with mine since I put it in. Mine been in for at least four months now, my old filter in had to clean it every month and half.
1663914
Yea I used hose peices off my old filter as cheat easy fix.. have to clean filter weekly though..
1893792
No. Something may be wrong. Is the plastic it come with off completely? check inside. Make sure the filter is in correctly.
664190
i imagine that the pressure would subside in time to get it open again .... or maybe the fit of the cap screw is not alined ... i'd check with manufacturer ... i just bought another one great filter
1232464
We had the same problem - evidently we may have waited too long to change the filter and so much pressure built up in the chamber that it ruined the plastic threads in the cap. We had to use some large channel lock pliers to turn the cap out and ruined the threads in the process. We contacted customer support about the problem and they replaced the unit - hope this helps
2252528
So far I haven't had that issue. I just clean off the filter - wipe off with paper towel or hand and replace it. I haven't had it longer than about one month.
1359271
The water heater was originally istalled with the filter, so I never experienced it without the filter. I will say that I had a regular water heater before we installed this and the pressure doesn't seem any different from when we had that.
668502
FYI, if you drop it hard, which is likely before end of useful life, you should replace it since the filter may be damaged. http://www.princeton.edu/~oa/manual/water.shtml
832636
Have you rechecked the "in" & "out" ports, or is there a packing plug? I'd remove the filter again, and blow thru the ports to see if that is where the ressistance is- ie: the filter or the Moeller top assembly. Let me know, Jim
31678
I've never had this problem with mine. Did you rinse out the filter well before placing it? That's the only thing I can think of that might be the cause...
1246149
Some times if the filter is tightened too much it seems to shut off the water flow. Try loosening it and see if that works. If not then call your supplier,I have found them to be very helpful.
403095
This has happened to me a few times. I couldn't figure it out at first, but then I realized that it was getting a little clogged. I think I'm due to change the filter, but today when I was cleaning it, I blew into the black hole so that water came out the other end and made sure I the motor really well. Put it back together and the bubbles started coming back up through the top. Ashtyn is right too -- you have to really make sure the two pieces line up perfectly together.
2164390
Check to see if your water level is covering the entire intake pipe. It should be. Also, If you have the skimmer attachment installed, it might be contributing to the problem. I run my filter with it out of the intake line, with better results.
1316584
the hot water doesn't come out.I switched the filter last week.I reseted the float and it runs for half a day and problem occurs again and i have to reset it.