Received my faucet & discovered that the handle does not move up at all, only side to side. Is it defective, or does this issue go away after install?
1808797
Mira,It has to move up and down, left and right, up and down to open and close it, left and right for hot and cold. If yours does not move up, request a replacement.
1808798
Same answers as below. Should move up down side to side. It sounds like yours is defective. Contact amazon n they should be able to send you a replacement. They're pretty good about that.
1573870
I installed the sink/faucet. They work very well. My wife and I HAVE NOT encountered any loud noises when turning the water on - in fact our faucet runs rather quietly. Has anyone encountered the sink not fitting flat, having a slight wobble/turn? Thanks
2085788
I am not a plumber, but my faucet does not want to stay put either. Kid of think it has something to do with the weight that makes the nozzle retract. Have actually got use to it. Otherwise it is a beauty.
1250303
Have replaced at least a half dozen since original purchase of faucet with no installation problems ,least so my wife says. She's the installer since I can't fit under the sink cabinet. Sorry I can't be of more help. Sometimes it's a bear to remove tho'.
1019869
Our handle does not jiggle, and yours shouldn't either. I would return for replacement.
772024
I didn't have this problem. Mine attached fine to the normal outside faucet.
288924
spigot may be defective. I had to order a new one after 1st year. If you look at other reviews you will see that other people had trouble with the spigot also. I took the little handle off and turned the little knob with a pliers...a pain but it opens the valve. You should also check to make sure there is no debris clogging up the opening and that there is enough water to cover the opening of the spigot. Hope all this helps!
1989484
This faucet does swivel fully side to side. The issue of clearance for the handle is important! Without at least two and a half inches (2.5") from centre of mounting hole (through countertop) to the backsplash, the tip of the handle could touch the backsplash when fully turned "on" Of course, if the faucet is corner mounted or even mounted at side of sink, the issue doesn't exist.
231516
Our faucet has been working just fine, plenty of flow. Obviously the opening of the lever adjusts the flow. My guess for your problem is that it's a matter of pressure on your water system. (All this, provided the installation was made properly and no hoses or connectors are choked or strangled).
1225207
Since your faucet is this close to the wall, your hot water use is being restricted because it wont rotate fully. Your only choice is to loosen (just enough to turn it) the fixture from below and rotate it 90 degrees so the handle is toward the front. We started with ours facing the same as yours but found we preferred it toward the front. Good Luck
639339
Sorry! Can't help with your problem. Out faucet was installed by a plumber and we have not had any problems whatsoever.
2118424
Yes- the top of the faucet moves from side to side, but once installed, the handle on the bottom stays in one spot.
90808
We purchased that faucet, but then sent it back due to problems in the finish, so we didn't try to install it. Next purchase was a different style.
1317438
I had the same issue bought the house with the faucet. I went by looks and it worked great for me. I only think the made one variations of the sprayer. Did not take long to install. Like a new faucet. Good luck,James
843909
I had a problem with the flush handle assembly occasionally sticking in the down position after flushing. The water would continue to run until you pulled up on the handle returning it to the rest position. During this time it became hard to push. I removed the handle and cassette associated with it and shot silicone spray through the handle shaft into the cassette. Now it works like it was supposed to. I don't know if this is the source of your problem but I would hear the toilet running occasionally and found this lack of lubrication to be the problem.
595540
I'm having the same issue. Other than that it's a great faucet.if I get this figured out I will post it. Good luck.
2031195
I wish I could answer this for you. I ordered it & gave it to my contractor to install (which he did without any problems). I will say it is a little annoying that the cold water handle is constantly bumping into the spray nozle; you would assume the manufacturer would leave ample space to keep them from having to be 'just right'. But, all in all I'm pleased.Sorry to not have answered your question!