is there anywhere i can replace one of my chair casters it broke. Thanks!
1785846
Check Home Depot -- http://www.homedepot.com/b/Tools-Hardware-Hardware-Cabinet-Furniture-Hardware-Furniture-Accessories-Casters/N-5yc1vZc29f. You can also check www.casternow.com.
926513
For replacement parts go to www.buykarcher.com. Good luck, I really love this product.
863280
it's delivered in a big box to your driveway. It wasn't broken so didn't need to be fixed. If it were, I'm sure Amazon would send a replacement. We ordered a chair that was crooked and they did in fact send a replacement.
1416531
Metal base and wood legs for casters. I would recommend buying these chairs. The chair that a friend was sitting on collapsed. Our efforts to have the chair replaced were met with every effort to dismiss the claim by putting us through numerous exercises. Answer a plethora of questions. Questions answered were met with more questions. Their (Furniture Creations, Amazon) final (final because I had exhausted my patience-their strategy all along) response involved me taking the chair, all three parts including the cracked wooden piece, to a Goodwill type place and get a receipt. This would generate a refund for the broken chair. This is much more than you had requested. If you're so inclined let me know what you decide. email me at 1pajm1@gmail.com with what ever you do. Good luck!
861582
I don't know:(. We have had our rolling chair for two years and love it. I bet you could get a replacement part but I don't remember the brand name.
216701
I don't know. Mine was so flimsy I threw the whole thing away...shame, I could have sent you a caster. My recommendation is to go to Home Depot or Lowes, get 4 new casters with threaded screws, carefully drill four new holes completely through, and use a washer on the top and bottom before tightening a nut on each caster.
1621860
Hello, Thank you for the inquiry. You would need to contact the manufacturer directly for any replacements parts.
887063
I sent my chair back for a refund. It came broke I thought I could fix it and it just broke again. My advice would be to return it.
1339908
Yes you can replace the casters. I had to as the ones that came with it were cheap and broke on install. Just ensure you match the stem diameter.
883120
Follow up... I contacted the manufacturer again today and they sent me the repair part and it WAS covered by their warranty! 2 years on chair parts! So I give Flash Furniture ***** out of *****
2084812
The replacements are offered here on amizon do a search for Universal Office Chair Caster Wheels for Carpet Floors - Standard Stem Diameter: 7/16", Stem Length: 7/8" - Set of 5 Also when I have a office chair brake I always pull off the casters and save them. I've had plenty of chairs that have broken in the past this seams to be the one piece that is universal. Also when I have a chair brake I take all the metal pieces off and take them to the recycling center that way the chair doesn't fill my garbage can. I save myself about $15 on bulky trash collection that way.
1069630
I'm going to suggest you go to Lowe's, Home Depot or similar store and buy your castor wheels there. If the chair uses a bastard size you'll need to replace all four to get a level ride but the chair is such a piece of junk you'll be better off.
463072
The casters should have been packed within this new item. This leads me to think they were not. You must contact Amazon therefore to put in a formal complaint which they will resolve IMO/most likely. However, if you picked up used, I guess you'll have to contact the manufacturer or check out stores like Lowes.
450770
Yes we will replace broken casters. Please email evolutionchair@shaw.ca and we will start the process rolling. Can you include a photo for quality control and also to ensure we send the right part. Thanks Lori
1131217
I had trouble installing the casters. The rear caster plates were not tapped and the metal (steel) was stronger than the screw (aluminum?), so the screw just got stripped. I picked up some 6-32 machine screws and nuts at the hardware store and that solved the problem. It's lame the didn't provide the right hardware.
2007104
I don't have problems with rolling the chair. Home Depot or Lowe's may have replacement rolling casters.
2016078
I would take off one of the casters and take it to a place that sells them. It should be a standard size.