Vapor coming out the bottom? I just set up the elephant one last night. I assembled it correctly (or so i hope). The vapor is pooling at the top but not at the force i expected so therefore it's not coming out it's trunk. Also, there is more vapor coming out the bottom. Is it normal? Or maybe i assembled it wrong? Vapor coming out the bottom? I just set up the elephant one last night. I assembled it correctly (or so i hope). The vapor is pooling at the top but not at the force i expected so therefore... » Read More Vapor coming out the bottom? I just set up the elephant one last night. I assembled it correctly (or so i hope). The vapor is pooling at the top but not at the force i expected so therefore it's not coming out it's trunk. Also, there is more vapor coming out the bottom. Is it normal? Or maybe i assembled it wrong? « Show Less
18611
I have same problem. What can we do to solve it, I tried to find the manual with no success.
643686
I just assembled mine and tried it as well, the vapor is coming out the bottom, I tried the wiggle technique, but still no help. I emailed the company but guess I won't hear back until Monday.
643687
The internal fan is broken, same with mine. Opened it up and its a cheap computer fan. I replaced it for 4 dollars at a computer store and it works. If you're under warranty, send it back or take the risk and replace the fan.Good luck
643688
This happened to me too, but in my case I just wiggled the tank so that more water pours into the lower reservoir and the mist stopped coming out the sides.
643689
The same thing is happening to me. I noticed since last night that the fan inside the unit is not working. The vapors just collect at the bottom of the base and stay there. Guess have to open the whole unit and order the kind of computer fan currently used inside that unit.
1566959
Yes..your hose might be pinched also, more the likely the vaper pump is bad.
80082
Yes I'm having the same problem also with the elephant model. tried to get the bottom off to look inside but it was not detatching around the feet and I couldn't figure out how to get it off. Unfortunately I'm a little past my warranty.
1884134
The diffuser works wonderful. I love mine. The vapor does come out through the top but I don't believe it pumps air into the vase. Not sure about that. It works wonderful during cold, warm, hot weather. Just to make sure this is clear this isn't a nebulizer is a diffuser.
455464
There's a small fan in the body of the unit that pumps air through a vent next to the vaporizer and pushes the vapor out the top. If that fan goes out (happened to my first VS207), you'll stop getting vapor.
1068681
That is what I have. It seems to be working. For the first few days, I was still getting an engine service code, which would disappear fairly quickly. But I have not gotten any codes for a while. Just make sure to tighten the cap well. This model year is particularly sensitive about the vapor thing.
1650774
After filling with water, adding a few drops of my essential oil and turning on the unit...there must be heat to create the terrific aromatic vapor...I have not noticed it being extremely hot. This unit works really well.
1810122
Sound like ignitor is not creating any spark for the butane to light. I would consider returning it.
1283188
This is not a vaporizer,this is an air purifier. If there is steam coming out of it,then there is something wrong with it! However the air that comes out of it is cool.
917944
that has not happened here with mine. Every item has come out perfect. I'm thinking you have a defective one that does not heat up enough. Oh Dear, now that is a hassle.
2008131
I guess I did not read the instructions very well, because I did use it in my RV and I also used it at home when my pipes froze during the polar vortex and I was without water for 3 weeks. When i initially ignited this there was a loud poof and a flame shot out the vent, It only happened one time and I believe it is because I did something wrong. It did not do it again and it has been used alot. My advice would be to exercise precaution when using propane in an RV, know how to start and stop the equipment so you dont have propane gas flowing freely, make sure you have adequate ventilation, and use a carbon monoxide detector. I guess I did not read the instructions very well, because I did use it in my RV and I also used it at home when my pipes froze during the polar vortex and I was without water for 3 weeks. When i initially ignited this there was a loud poof and a flame shot out the vent, It only happened one time and I believe it is because I did something wrong. It did not do it again and it has been used alot. My advice would be to exercise precaution when using propane in an RV, know how to start and stop the equipment so you dont have propane gas flowing freely, make sure you have adequate ventilation,... » Read More I guess I did not read the instructions very well, because I did use it in my RV and I also used it at home when my pipes froze during the polar vortex and I was without water for 3 weeks. When i initially ignited this there was a loud poof and a flame shot out the vent, It only happened one time and I believe it is because I did something wrong. It did not do it again and it has been used alot. My advice would be to exercise precaution when using propane in an RV, know how to start and stop the equipment so you dont have propane gas flowing freely, make sure you have adequate ventilation, and use a carbon monoxide detector. « Show Less
50483
Sounds like it is broken. Send it back. You should at least see steam. It got the bottles to hot for me and I don't have time for that with a crying baby. Send it back.
1232681
I use my Smokenator in the winter, when the temperature is not far from freezing, and have no problem hitting the required temps (though it takes longer, and the temps go down more every time I open the lid).I would say that it's an issue of air-flow. Make sure the bottom is completely open, and open the top even more. Make sure the ash-trap (no idea what style of bbq you have) is empty as well.Increase the size of the opening on your top vent, every 30 minutes, till you find the setting that lets your bbq go to the desired temperature (and then make a mental note).
1420352
Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck. Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that... » Read More Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck. « Show Less
917946
that has not happened here with mine. Every item has come out perfect. I'm thinking you have a defective one that does not heat up enough.Oh Dear, now that is a hassle.
1173378
That's odd - I'd say let it cool down completely, but I haven't had to do that so it shouldn't be an issue. Did you release all the pressure from the tank? Maybe have someone hold the release button while you try getting the lid to budge?
69285
I recall it was rather mis-shapen when i got it but needed some time to breathe before it took on it's proper shape. The packaging should tell you how long to let it air out. If it is still mis-shapen I would contact them. It's also possible they made some modifications. The one i bought tends to sink you into the middle so perhaps they have created modifications.