When I installed the first ink cartridge, I received the message on the printer that it does not recognize the ink cartridge. What do I need to do?
1773205
When that is happened to me I take the cartridge out and then put it back in again...turn off the power and then back on...Have you contacted the company? You might also want to do a google search. If you can get them to work with your printer, you will save lots of $$! Hope this helps.
1773206
if after trying restarting the printer and trying it again, you receive the same message, you need to replace the cartridge with a chip the printer can read.
1773207
Return them, I did... it was false advertising. Why they are on prime, I don't know? Cause they don't even look like the cartridges for the printer.
1773208
Take it out and gently shake the cartridge. Try it again. If not, the cartridge might be defective and you need to return it.
250359
Either the cartridge is defective or you need to clean the printer carefully. It is odd, because if the cartridge is defective, then it would happen on all the pages. Did you put the old cartridge back in to test printer?
1629659
What exactly is the issue you are experiencing? Please advise with the codes on the cartridges received and whether the fit your printer, as the ones you ordered are the correct one for it. Please contact us and if all the troubleshooting failed, we will proceed with the replacement instructions accordingly.
741973
Ruth, I have seen this problem in the past with other printers, so it would not have been an issue for me this time HAD it happened. I am pleased to say that NO ink error messages have occurred after purchasing and installing this! I hope you are as fortunate should you purchase it.
1366181
When you installed it did you follow the instructions on the paper that came with it? I had the same problem until I followed each step which seemed to reset the printer.
262354
Yes, same thing just happened to me today, haven't even gone through the first ink cartridge yet, I'm on here looking for answers.
1600498
Your printer is the same as mine, and as far as I can tell it should recognize it when you insert it into the receiver. But if you are having trouble, I would try taking it out and reloading it. If that does not work, I would try unpluging the printer for a few seconds and then reloading the ink cartridge.
1529934
I called the seller and the answer that they gave me was to just wait until the printer says the cartridge is empty then remove it and replace it. You have to physically check the cartridges to see if there is enough ink.
1936025
Hey joenaples,did you try removing the cartridges and put them in back?when doing that press each cartridge firmly near the lock until you hear a click for each cartridge,the chip on the cartridge's has to ground properly for the printer to recognize it,worth a try,it works for me..
912544
You did not provide the printer model.Now, did you try to replace the cartridges with ORIGINAL ones? Even empty ones will do, just to test if they are recognized by the printer.(ONE cartridge will suffice for this test.)If the printer will recognize such a cartridge (even an error msg. will serve as 'Recognize'), you know what I already know: never look at this vendor and his products again...
1947712
I wiped my cartridges' 'chip' before installation. I also received a message from the manufacturer that it was not a 'genuine' replacement on my computer screen. If I continue with installation it will null and void the printer warranty. I continued, and clicked ok. After the nasty-gram it worked fine. I also unplugged my printer for about a minute and plugged it back in. Have you contacted Inktonerman? They may have some suggestions. I hope this helps, it's so frustrating.
1026868
I had the same issue with one of the cartridges. I assume it's the chance one takes with super cheap ink. I did order more and if it has a problem again, I'll just pony up for the full-priced stuff.
920787
My black cartridge has nothing coming out, even though it registers full. Put a new one in & it works so it is not my printer. Did you send me a cartridge that is empty? What can I do?
805604
Hi Angela,, what I did when that happen to me, was, I took all colors cartridges out, yes even my empties, an put them back in, an made sure they clicked in place, try it, it worked for me, then restart the printer.
205209
Hmmm. . .check to see if you loaded it right? Is the ink actually printing out? Might be some missing pieces or broken pieces since they are only compatible and not the designated design. Check to see if the seller refurbished this product because most of them are.
633452
You need to find out what cartridges your printer takes. They need to be compatible. Go to Ink Images to find out.
2247159
First 127 (part# e-1271) cartridge I installed wasn't recognized by my printer and gave me an error message. "Cannot recognize the following ink cartridge(s). Install them correctly. <Ink Cartridges>". I removed that one then I installed the second, it installed without a hitch. The printer proceeded to print the pending jobs. After those jobs, I'm getting the same error message. I do have a WF 845. It didn't work on mine.