New unit correct staples ordered. Tried it for the first time. No staples coming through rechecked everything still did not work
1794061
Gail, I am surprised at the problem you are having because mine has been working fine and I changed the staples several times. If the correct staples are in place, the unit should strike and you will be able to verify if it is stuck by opening the loading hatch again. Check to see that you do not have a staple stuck in the machine. If you can hear the striking, there should be some impact in the hatch holding the staples. Otherwise, you may wish to consult the manufacturer.
1794062
Gail I agree with Joshua. I used my stapler all through tax season and continue to use it without any jams. I would unload the hatch and see if a staple is somehow stuck at the very front. Next I would check the paper to see if there are any marks on it where the staple would go. If you do not see any indentations the staple is not going through and you may have a defective unit. I hope this helps since my stapler was been overworked and is still doing great.
1794063
Out of the box - stapler jammed - unable to repair. Correct staples. Returned for refund. This item has problems.
54203
I have left staples on the paper and it shred fine. Have not seen any staples in the container, never tried any paper clips
1440117
Staples work best. The smaller shafts are less likely to split. You may have to adjust depth pressure
922216
They at times. This is designed for heavy duty staples. Standard staples, wont pass through a certain number of pages and will break under pressure of the machine. If they do successfully pass through, look forward to clearing jams regardless. Its cheaper to go the right route and buy the heavy duties one time.
596528
Other than pulling up top of stapler I can't imagine what the problem might be. I pull up the top of my Swingline and my Swingline Tot and put in the staples. There is a phone number on the Swingline Tot 1-800-820-6220. If there are further questions perhaps they can answer them.
1076306
I'm sorry I do not know the answer to you question. I have to take my Dymo into Staples. - I think that would be best. Then you can get exactly the right one!!
2151579
mine worked perfectly on first try. do as the previous answer said and call the help number.
1952196
I am not the seller, but we have one and have had zero problems with it.... yours may be defective or you are not using the correct staples for it... we purchased the staple that go with the machine and have had no problems, jams and have made around 1000 booklets with it.
1063491
I think you need an adapter to make it work but couldn't find any information on your particular stapler sorry.
760633
First, remove ink cartridge from printer. Need to pull down plastic lever in front of each cartridge. After removing new cartridge from plastic bag and removing thin plastic tab insert in slot in printer where old cartridge was. Press in until you hear click. Do not put finger on new cartridge where ink is dispensed. If this fails, go to Staples and ask. Also look on YouTube for instructions.
1399163
That is probably because you do not staple trigger properly inserted. The push arm should be inserted between the staples and not as a push rod as is typical with staplers.
383846
I am not familiar with the staples that you are using, but I use B & C Eagle fine wire staples 3/8 inch and they work beautifully. I wonder if your staples are too thick? Sorry not to be more help.
1638432
I just looked at the empty ink and looked for the same thing. If you can't read whats on your old one, you can take it to Staples and hold it up to the ones they have and look for a match.
547469
No dont work a man from staples came out he couldnt get it 2 work either where can where can I send back 2?
347498
I had the same problem. I read and followed the instructions. I tried them a second time with the same results. I sent a complaint but did not receive an answer.
912546
NEVER pull all of the cartridges out to replace the cartridges. Do them one at a time. Make sure all of the packing tape strips are off of the cartridge. Seat the cartridge properly before pressing down at the front of the cartridge. If the light doesn't come on there's something wrong. Most likely, you've ordered the wrong cartridges.
169140
In mine, I can only load 10 staples at a time or the magazine won't close. Not designed very well if it can't take a whole strip of standard staples.