One of the straps fell off, so I can't snap the bag closed, can I buy a replacement strap?
1801409
I haven't been able to find any. I usually keep the bag snapped and pull the straps out to avoid this.
2196711
Leslie, I'll bet You can contact Gerber directly and they can send a "replacement" or tell You how to order one. My Friend had one custom made from leather at a Tandy Leather Store, it'll last Forever!
358757
I couldn't get it back in the bag either, no matter how much help I got. I ended up getting a big enough duffle bag at walmart and separate compression sack ends to go with it. Either way about it, it takes up some room.
327273
No, I have not as yet. My strap is raveling and will soon need replacement. I ordered two Bags,.
1335677
Since it was a third party vendor, amazon directed me to the manufacturer, Emsco and their warranty department. The issue needed to be investigated because apparantely they had taken other calls about this. Ultimately, I would probably receive a replacement strap, but the red ones were no longer available. That's good, I'd have two different colored straps for my grandson's board, that he received as a Chirstmas present. They also said they could not issue me a refund, I would have to go through Amazon. I called Amazon and they did so to my complete satisfaction. If you wish to go through the vendorissued me a refundanoit would not be in the original the red color. . Ama Since it was a third party vendor, amazon directed me to the manufacturer, Emsco and their warranty department. The issue needed to be investigated because apparantely they had taken other calls about this. Ultimately, I would probably receive a replacement strap, but the red ones were no longer available. That's good, I'd have two different colored straps for my grandson's board, that he received as a Chirstmas present. They also said they could not issue me a refund, I would have to go through Amazon. I called Amazon and they did so to my complete satisfaction. If you wish to go through... » Read More Since it was a third party vendor, amazon directed me to the manufacturer, Emsco and their warranty department. The issue needed to be investigated because apparantely they had taken other calls about this. Ultimately, I would probably receive a replacement strap, but the red ones were no longer available. That's good, I'd have two different colored straps for my grandson's board, that he received as a Chirstmas present. They also said they could not issue me a refund, I would have to go through Amazon. I called Amazon and they did so to my complete satisfaction. If you wish to go through the vendorissued me a refundanoit would not be in the original the red color. . Ama « Show Less
358756
I gave up on the stuff bag. decided to use four "straps" instead. i went to my local fabric store, bought a long length of heavy duty, wide fabric straps as well as four adjustable quick release plastic latches. a little bit of sewing and it works perfectly.
801213
My cloth ripped late last summer & I have been looking for a simple replacement with no luck...the frame is in great shape and I don't want to spend the money for a new hammock if I don't have to. Any help would be appreciated.
1470774
You could probably contact Lowepro for a replacement. However, I never liked the wheels that came with the bag, so I immediately replaced them with something better. I contacted Think Tank -- the makers of camera bags with much more durable, higher quality wheels. To get the right size, I needed to send them one of the Lowepro wheels and a closeup photo of the bag's wheelhouse. They then sent me two of their wheels (FREE OF CHARGE) that fit my bag perfectly. It now runs a lot smoother and quieter. Check them out at www.thinktankphoto.com.
254293
I don't recall it being an issue. I think I just squeezed the small loop at the end together to get it through the bar, then slipped the strap through the small loop like you'd put on a luggage tag. I guess if it's really an issue, you can take it to a local camera store, and I'm sure they'd help you.
292619
Two things... There's a washer on the inside that may be replaced very easily. They give you some in the bag when you buy. Or call the company directly and they may be able to help or send you a new one. Good luck
898671
No clue, I threw the darn strap away, I know how but it's really wimpy and isn't any good. Sorry if i didnt help any, best if luck with the strap
36554
I had the same problem with the straps and had to get a new one. So I don't think so. It's the weak point of this product, unfortunately.
151638
Cut the strap shorter and resew it back on. Anybody with a sewing machine could do it in seconds or if you have a needle and thread it would take a few minutes if the sewing machine isn't available.
1527349
It looks like it would be pretty simple to remove the strap. It is held on by leather straps that look like they could jat be untied
1346372
The bag is very fonctinnal as is I dont know why you would want to replace the straps! Paul W.
1184015
I have enough strap leftover on mine to almost go around twice. I end up have to stuff it all under the bag.
1396304
Mine was purchased in June 2013 and the strap did break on our trip, however, it was probably overloaded.