After installing, I don't have any leaks with the connections but water is leaking out of a small hole at the back of the main unit. Any suggestions?
1799184
Possibly a defective unit? I think if you have good connections that do not leak, beyond that I would return the unit for another one. My unit has worked great from day 1.Good Luck, Dan
1799185
Unless it's coming from the flex line which should be reattached and tightened, it's probably a faulty unit.
1799186
Make sure to always use a white Teflon seal tape when you connect each pieces of tubings and that includes the metal tubing to the main unit. I am no way an expert at plumbing but this I learned from experience with these bidets. If you are talking about the other circular hole at the back, that is totally closed in my unit.
1731273
I've never had a problem with mine--I've had it two years and it still works great. I'm sorry yours is leaking. Have you contacted the manufacturer?
228442
Since mine is installed, the main valve has been remained open. If your spray head is leaking, my guess is that you have less than perfect parts and/or the installation was not done properly.
259682
Rob, if you are saying water leaking from where the two housing meet, it is possible that ceramic seal is not sealing properly. make sure to check it again and clear it of all particles. Are you able to put a picture, I was not able to fully understand your problem from your description.
1110241
I know when I use mine I fill it about half full with warm water. Then I snap it on top of the rest of the unit and plug it in. I have not had any leakage doing it that way.
66167
you have a problem. the water should drip down the material in the back. take it part (back panel} and make sure nothing foreign is in there. it is how you clean it anyway and you should get familiar with it.
179489
Same drain system as usual, but never had a leak issue... Check and make sure the o ring is in good shape and push the plug in tight before reinstalling the u shaped pin...
1528901
In mine, the rubber washer was not fully inside the female end, and water came out there, but the fix was easy. That is the usual place for leaks - at the connection points.
1155581
Loosen and retighten the bolts at each joint. If it still leaks, it is defective. Return it to Amazon.
1285396
My first one leaked like yours. I threw it away and bought a new one. The new one has not leaked I would say return it!
1592718
I do not have that in mine! It could be defective,but if it holds water and there is no leak,and the place is not thin then I would not worry about it.IT hope this helps!!
832472
You would need a tech and make sure they take every connection apart and check them for leaks. The unit I got every seal was bad and needed to be fixed. It was a complete disaster.
1731270
Mine leaks as well - check the lid and see if the silicon ring is missing or damaged. I believe that's the cause for my leak. Still checking to see if I can replace that part...
442014
Mine did not leak. If yours is leaking, it's probably a manufacturer's defect and you should return it.
2222724
it may be a bad female connector but look at the male connector inlet tip for visible damage, it could be the source of your leak.
987164
Mine also started to leak. I sent it in for repairs and it has worked fine without any leaks since.
2055378
I returned this unit months ago and I don't have much luck with it. It leaks through the main system. Go check out the Costco model which I am very please with it.