These were all broken when I opened the box. Do you offer some type of guarantee?
1779632
i had the same issue with the chocolate shells. they sent me a new box and all were good. very good customer service.
1452153
I haven't tried. They seem to be so very fragile. If you try it let us know what happened. Judie Johnson
399934
Mine showed up shattered too, I called Amazon customer service and they sent me a replacement right away, didn't ask for the broken ones to be returned either
669342
Yes. And you had better use carefully. Some of them were broken already (thin bits).
1472911
There should not be, if there is, please contact me and I will ship you out a free replacement item.
387815
I actually didnt even look to see. They are from a well known brand. I needed them for travelling so If they broke I guess I would have dealt with it then. I will be a bit smarter next time. Might be best to check on the sales page. Cheers
107185
I did the same thing, unfortunately they all come in only one box, sorry for the late response I've been so busy
555665
Mine came broken as well. Was not packaged properly. The company sent me a new unbroken one promptly.
157666
The box of these I received were nearly all completely smashed due to poor shipping packaging. What was not broken I immediately sent back. I'm sorry I cannot tell you.
2192533
They were in a blank unlabeled box... but the ones I got have worked fine. Definitely get a return of your money or customer satisfaction - and keep us updated on the company's response.. !!
1884232
Not sure if there's a guarantee but it seems the piece you received was already damaged. Mine is still perfectly ok after more than 6 months of use
2114850
I don't know it was a gift to my sitter all I know in both shipments the blue ones were broken. It would nice if she had blue ones. Maybe you could try again?.
1736232
I've already opened my box, however mine are currently in poor shape. I'd recommend just buying them, if you wish to spend the money. Like I said, I've had mine for months now.
1891105
Mine didn't work at all. And I received no invoice so I can't even send them back!
48658
HI I package mine in a box. I have never had any broken that I am aware of. I do check everything before it is shipped. Thanks Paul
716470
No, they definitely will not work. I am just packaging up my order to return.
1598487
I threw them out. One didn't work right out of the box and the other lasted 1 week. I don't think there is any way of fixing them