Not able to plug in to my Galaxy S4 or my Ellipsis 7 tablet, because the micro side will not plug into the USB/charger port on either device. It looks the male plug on the cable has some plastic keeping it from going all the way in? Has anyone come across this problem? Not able to plug in to my Galaxy S4 or my Ellipsis 7 tablet, because the micro side will not plug into the USB/charger port on either device. It looks the male plug on the cable has some plastic... » Read More Not able to plug in to my Galaxy S4 or my Ellipsis 7 tablet, because the micro side will not plug into the USB/charger port on either device. It looks the male plug on the cable has some plastic keeping it from going all the way in? Has anyone come across this problem? « Show Less
1790590
Some micro USB plugs have casings that are too big for some case/bumper covers, you have to remove the case cover (if you have one). Other than that I haven't had problems connecting the OTG to any of my devices, in fact mine actually feels a bit loose.
1790591
I have not had the same issues. I believe it is because I the Samsung Galaxy S3 and a Galaxy tablet. You may want to search Amazon for a Micro USB that is compatible with both of your devices.
394274
I am having the same issue also. I had the charger plugged in and it got bumped and broken the solder connection inside the tablet. There may be a chance an individual who works on cell phones and tablets may be able to resolder.
93869
No, I'm sad to say that I didn't---not that I could even TEST it, because the usb plug that fits the Iconia is MUCH smaller than the mini usb adapter that came with the Kyros---which is the only mini USB adapter that I have on hand at the moment.The Iconia needs a MICRO USB... which is what it used on a lot of cell phones. I guess I should have read the manual after all and I'd have had one on hand to test with. *lol*
749329
We have 3 and two of the three are that way. However, it may be a charger issue. Of the three chargers they sent with them, only one is a tight fit and it fits tight on all three tablets. The ring around the plug is black rather than yellow like the other two. Charging with the micro-USB works when plugged into a computer, so I may just get a new charger that uses the USB plug like cell phones use.
1149192
I am not sure if its a defect in the base or not. Mine seats, goes into dock mode and charges every night. Wiggle it slightly side to side in dock to make sure it is seated properly. I've had this type of dock through a droid incredible,note 2, s3 and now s4 without problems. Best I can do. Good Luck.
309012
I purchased this for use with a Samsung Galaxy Tab 2. It lasted about 7 weeks and then stopped. I am not totally sure why but I think the connector stopped fitting snugly into the socket and it would no longer charge my tablet. I bought another (non-Samsung) extension cable and it has worked great for 4 months and counting. I would suggest purchasing another brand. Just search Amazon and you will find them.
1760023
Dear Mark, That has happened to me on many tablets, even the Samsung Galaxy especially if you have the wrong cable and/or adapter. If I remember correctly the plug that goes into the tablet has a rather narrow barrel. I would check on the voltage allowed into the unit on the booklet and see if that matches your adapter. Also see if the barrel when plugged into the tablet is snug or it is loose and does not fully insert into the unit. It could also be a damaged cord, or connector could be loose inside the unit and not charging the battery. And lastly if you had the unit a long time perhaps the battery is not charging well. Many things to consider, I hope this helps. JC
1336945
I have two and they're both loose at the port connection point. I believe they were designed that way, to make it easier to plug in the awkward USB 3.0 connector (a terrible design, I might add). I found that having them move didn't help - once I got them lined up, the plug would wiggle and I'd have to start over again. After breaking two port covers on my S5 (from being bent back too many times in the dock) I finally gave up on the EZO and now I just plug in the phone and lay it on a table to charge or transfer data.
995703
The micro USB port is for powering/charging. If you plug in an external hard drive (I tried this with a friend's) it won't work unless you have one that's at least the 2.1 amp variety (a tablet usually requires at least 2.1 amps to charge). In this case, you may think it's not working but most of the current is powering the external hard drive so there isn't enough to actually charge your phone. I found that I had to plug the charger to the device 1st, then the device to the phone to get it to power/charge.
1666712
It does not work with my new NOTE 4 either. I bought this some time ago and worked well with my old S4 and NOTE 3 but doesn't charge at all with the new NOTE 4. I suspect the same problem as the S5. I'm not sure if a charge only cable with fix this problem or not, but I might try it.
497755
is this the port right under the morphie logo where a flattened plug-in from the charger goes?have had mine for several months, and there is no movement of the internal fixture of the morphiesounds like something broke loose inside- maybe a manufacturing defect?would maybe try to let morphie knowpaul
448628
The cable does NOT charge my Samsung Galaxy S4. It works as stated for data transfers and periferals like a mouse or keyboard but the external power appears to be only for the device you plug in. Incidentally, I could only read external hard drives that were in FAT32 format.
2280975
Hi There... i was confused when i ordered 2-3 different chargers for the Note 3 and they arrived, seeing the connection point that was so much smaller than the slot in the phone. in fact i even complained to one of the vendors. they explained to me that the connection point on these chargers plugs into the right hand side of the slot in the phone. i tried it, including on the one seen in the photo with your inquiry, and it works just fine!
912169
You charge this charger by plugging it into your computer or the wall. It has a larger USB outlet. It's not the micro like you would find on a regular android smart phone. The cable that I used to charge it came from an older phone I used to have. To charge your phone or tablet with this, you plug the larger, flat side of the USB port (the side that normally goes into a computer) into the other side of this charger (you cant see it from this pocture) and then the other side of that cord into your phone. Hope that helps!
598869
I've read the other answers here and it left me a little confused. I-Phone cables? Not with mine! Anyway, what I received was two very short cables, about 6 inches long. One is standard USB to Micro USB to charge your phone. The other is Standard USB to Galaxy Tablet connector for charging your tablet. I don't use the cables that came with it, I bought some different ones here on Amazon. I did not receive any cable for charging the battery itself, but it uses any micro USB charger, like you get with your phone or Bluetooth earpiece. I absolutely love this battery, can't say enough good things about it. I plan to buy another one soon. I've read the other answers here and it left me a little confused. I-Phone cables? Not with mine! Anyway, what I received was two very short cables, about 6 inches long. One is standard USB to Micro USB to charge your phone. The other is Standard USB to Galaxy Tablet connector for charging your tablet. I don't use the cables that came with it, I bought some different ones here on Amazon. I did not receive any cable for charging the battery itself, but it uses any micro USB charger, like you get with your phone or Bluetooth earpiece. I absolutely love this battery, can't say enough good... » Read More I've read the other answers here and it left me a little confused. I-Phone cables? Not with mine! Anyway, what I received was two very short cables, about 6 inches long. One is standard USB to Micro USB to charge your phone. The other is Standard USB to Galaxy Tablet connector for charging your tablet. I don't use the cables that came with it, I bought some different ones here on Amazon. I did not receive any cable for charging the battery itself, but it uses any micro USB charger, like you get with your phone or Bluetooth earpiece. I absolutely love this battery, can't say enough good things about it. I plan to buy another one soon. « Show Less
896762
I am not familiar with your device. What I can tell you is that there are 3 USB ends. The standard is the common USB large end which the cable has atone end. There are also a mini and micro ends of which this cable is fitted with a micro. Check your device to see what it requires. These cables are not all that expensive remember. I'll guess that you device most likely requires a micro. http://www.phonescoop.com/glossary/term.php?gid=378 http://www.phonescoop.com/glossary/term.php?gid=377
1434874
It may only be the charger. The charger is pretty common on a lot of models. If you know a friend or someone, get them to plug their's into your tablet. If it falls out then it probably the insert where you plug it in gone bad. I had two of these models and one completely locked up. The other one is doing fine. If another charger plug in falls out then yes it is the tablet. Not sure if it would be worth fixing because of the cost.