Has the packaging improved? I was going to order this item, but the reviews were a real disappointment.
1786293
We have orders these numerous times over the last couple of years and have never had an issue with packaging.
484767
As far as I know, they are idividually wrapped, that's what I received. I've ordered it only once so far.
1197375
Yes,Im sure it is a new packaging. I have buy twice from this store. My baby like it as before.
1419320
Yes. The packing has improved. None of the tart shells were broken upon arrival. Hope you have the same experience. P.S. By chance they are broken, contact Clearbrook Farms directly and they will replace them.
1502436
Just received mine & thank goodness the plastic bag was tied because it was just laying in the box & the tin top was off & the scoop was just laying in the bottom of the box :) But no harm done but they really need to start sealing the top of the tin ;)
413663
I was shocked by the varying quality of my latest order. Mine, too, were thin and cheap. I am not sure if the quality has improved.
2005921
No. It's just in a standard packaging cardboard box/disposable. Re-orders come in a new box.
329703
Yes, we received the item in a generic Amazon box and inside the box it was wrapped in a black plastic bag inside the box. The one downside is that it remains in your ordered items for some time in your amazon order history
878375
No the packing issue was still present when I received mine.....The trucking company basically tossed it off the truck without even telling me....Th cardboard was basically disintegrated and all that was left was the 2 nylon straps holding the pieces together...I opened what was left and put it together and partner I will tell you it is so worth it...no damage and a great sturdy table that I use constantly....the price is what intrigued me.....I am a chef and put it in my outdoor kitchen...just perfect....I would say take the chance...you know amazon will stand behind it if damaged No the packing issue was still present when I received mine.....The trucking company basically tossed it off the truck without even telling me....Th cardboard was basically disintegrated and all that was left was the 2 nylon straps holding the pieces together...I opened what was left and put it together and partner I will tell you it is so worth it...no damage and a great sturdy table that I use constantly....the price is what intrigued me.....I am a chef and put it in my outdoor kitchen...just perfect....I would say take the chance...you know amazon will stand behind it... » Read More No the packing issue was still present when I received mine.....The trucking company basically tossed it off the truck without even telling me....Th cardboard was basically disintegrated and all that was left was the 2 nylon straps holding the pieces together...I opened what was left and put it together and partner I will tell you it is so worth it...no damage and a great sturdy table that I use constantly....the price is what intrigued me.....I am a chef and put it in my outdoor kitchen...just perfect....I would say take the chance...you know amazon will stand behind it if damaged « Show Less
1121019
Your doing better than I did. Mine never arrived, said damaged in shipment. I did get a refund thru A-Z guarantee but will stay clear of these folks.
1812701
I don't know if the packing issues have been resolved. I was concerned about that myself and considered purchasing it from someone other than Amazon for that reason, but the few other places that carry it were out at the time. It is a very heavy item and so this creates shipping challenges. I just decided to take my chances and mine arrived undamaged. Maybe you could call Amazon. I considered that myself but never did.
1399656
Yes...I too received the package in the same condition which lead me to believe that the packed was opened, tampered with and sealed. I called, spoke to customer service and advised of such. They asked me to return the item and was promised a replacement.
1139673
This is not true! I ordered this and received it today. It was not shipped with any cold packaging, which of course rendered it useless!!!
2021774
I have received it in similar packaging and also their used to be a Silica pack in it or something similar for freshness which I am not seeing anymore...Anyone has any recommendations?
936734
yes, i have received some (in paper bags rather than an official outer wraper) that have sounded a little chunky, but brewed up well. also there were some that had little or not cider mix in the cup. not happy, but that does happen
25989
Ive been hearing mixed answers on how this items comes so I contacted amazon directly and they said " I am sorry to know that you received a multiple answer regarding packing of item. I've checked and confirmed that you will received the item in Plastic bag and I assure you you will get the genuine product. However if you not received the item in Plastic bag or see any discrepancy please write back to us we will issue a refund or assist you accordingly "
1786544
I just got mine and retail packaging is the same packaging that you would get if you bought it off the shelf. It was not opened in any way. Sometimes you'll see the term bulk packaging. That means it was taken out of the original box and it's shipped loose, usually in a little clear plastic bag. It may or may not be used. My guess is that someone bought it, tried it and returned it.