how do you install it? I cannot seem to open the plastic part. Is there an easy way?
1798330
Mine was a little hard to open from the sides. I guess you can use butter knife to open it. The main reason why I got this case was precisely because it was not going to be easy to remove, very important when you have a toddler.
1798331
The blue snaps on the side you have to open them and then you just pull it open go from one side to the other
1798332
I purchased this for my granddaughter. She loves it, didn't say she had a problem with it. Sorry.
1798333
Very difficult have to push both pieces in at the same tie for it to come off
1798334
The middle clamps that look like squares have to be undone first but it just takes a little bit of time to get it open.
1798335
There are two small lift tabs halfway up both sides of the case. You lift those tabs and then put your nail between the plastic pieces until the secured sections start to unpop from their places.
1798336
On both side of the phone there is a thing that you need to unclipped and in each of corner there is a small rectangular button that you need to push it, then from the bottom part of the phone pull it out there is no easy way it was a little difficult for me too good luck
1798337
the case comes apart you don't open the plastic part. once you take off the grey part the real piece will come apart
20963
Haha. It can be a little tough... Remove the outter rubber cover.. Take a butter knife or screw driver and youll see two random spaces while looking at the sides.... Put the screw drive in and twist at it begin to come aprt about halfway.. You have to be a little more creative and use a similar technique getting the second half opened. Best of luck
1445561
I used some pliers. They are very tight. I had to tare off a chunk of it and keep pulling on it until it finally came off. Good luck.
1504158
Take it apart it is not that hard to do.The plastic piece is usually broken if it needs replace.These are notorious for breaking.I replaced mine three times (granted twice were still under warranty).good luck
35801
I had the same problem. I took a small screwdriver and used it to pry it open
1175365
I had the same issue. I pried the two halves apart with a small screwdriver. I was convinced that I would crack the plastic. Went very slowly and was able to open it. Good luck!!
1423348
Buy this whole assembly, I had it installed in under 3 minutes. Check youtube for videos to help with install. It is just held in with two plastic push in fasteners. Piece of cake!
279144
Take the rubber part off and look on the side with the lock button, you'll see a small slit you can pry it with a small screwdriver, nail file or something similar. It is hard and you'll feel like it's going to break but mine hasn't so yours shouldn't either.
25807
Unscrew it partially. Do not take screw completely out. Then push it in an it will release a catch. Then you can swing the front open.
892079
I just had the same problem. GRRRR What did you end up doing to get it open?
674892
Try prying it open with a screwdriver or a butterknife.try pressing it down then pry up.
2178288
Replace it through the tip - plastic end first, while holding in the other end. It should slide right in.
416239
There is a key in the box it is black plastic with 2 tabs on it put it into the holes on the back of the unit and turn till it opens. You may need to pry it with your fingernail.
1086003
Hi, turn to unlock and pull upward on each hinge. might even pry it up with a screw driver between the two parts on the hinge. mine was difficult too, it kinda of pops off when it does come off.
1262970
pop the top(the "handle" it takes a little effort!)then take off the clear plastic part. The cap on the bottom acts as a funnel to help! let me know if that helps!
407928
I had the same question when I first opened the package containing the enclosure. The tiny screws weren't installed, but I couldn't figure out how to open it, so I came here to see what worked for other people. What worked for me was just giving the enclosure a slight 'shake' while holding it horizontally (holding the sides of the enclosure, not the top and bottom). That caused the metal bottom to fall out, then I easily removed the top. It's one of those things that once you see how it's done, it makes perfect sense. But until then, it can leave you scratching your head.
258850
i coudnt figure it out either my son snaped it down on the cicular part and it snapped in.. not sure how to do it myself ask a round for help with it alls i can say because it was difficult for me as well sorry