Need help, what happens if I incorrectly tried to add the remote and did passcode, #, then 32# versus passcode, #, then 7# 32#? Please let me know.
1790901
If you call fortress their support is very good they will be more than happy to help!
1790902
I am not sure. But you can gp to fortress internet page and ask. They have chat pnline ir you can send mail. They answer very quickly
1295742
Mine doesnt work with Roku. Try and let the remote find the code and not manually input a specific code.
616591
same on mine. I just installed mine, setting up the master code/user codes as directed, and it did respond as the manual. but no code work at all. can't open the door at all.
2031421
my remote came with #'s 1-4.. so In order to figure out my code without looking at the receiver was put all the switches closest to the word "on" and pretended I had all "0" like Otto listed in answer 1.. and moved the switch downwards where he put a "1" ... so his 0100 was my 1234 and the"2" was moved downward - my fan worked instantly!
145346
It should just follow the programming instructions,also if you see that it works fine & then starts to act up after you change the battery the first time its the contacts on the corner of the battery they've become bent in to far,just lightly lift them up to make contact with the negative side of the battery disc this can also happen from keeping your keys in your pocket and sitting on them the pressure can squeeze the remote causing the battery to disconnect from the same contacts with a possible reprogramming needed so keep your instructions this will happen with any remote I hope this helps you it drove me crazy till I figured out what was happening,this is a good product its what you do to it that makes it screw up so be careful with it & you'll have it a long time
255057
hi, when you are trying to set it up the ipad gives you the 4 digit passcode. when I did it the first time I didn't do something right therefore, the ipad gave me a different 4 digit passcode when i redid it. hope that helps.
1580575
Maybe is the best answer. I ordered 3 of these, two of them used the same remote the other did not. So I guess it's the luck of the draw if you get three of the same.
893516
For the person who needed a new remote. On the back of my remote is a sticker of a green clock with numbers 1 to 12 and printed over the face is Q.C underneath is an under line, under that is the number 12, and under that is the word pass. that is the only thing on mine. On the TV answer not sure, I have a lot of remotes and nothing works but the Seiki. might see if there is an 800 number for the U.S to try customer service
1403641
John, I apologize that it took me so long to get back with you. If you do a search on the type of key that is comparable to the one you have then I am sure you shouldn't have a problem. Now as far as your alarm system, if you set it up yourself; I would think you wouldn't have a problem. But if it was something that was done by a company (as far as the installation and pairing with your key for remote access) then you may have to take it back to them for service. Just my opinion. I am not an expert. :)
1772579
Yes it will it took me forever. I did not see a code anywhere. Ten I entered 0000 working great now. Seriously took me Hours to figure it out, They could have made it eaiser to pair for sure
2049321
Yes, no problem there. I should also add tha the first couple of times I used the Oplay I had a problem getting the unit to turn on with the remote. But that problem seems to have disappeared. Everything is working fine.
1043673
Hi Mr Patrick,I got this remote clicker almost 10 months back without access to programming guide. I had to struggle little bit to download the progamming guide. Finally got success in downloading right programming guide.Tried steps mentioned in the guide and got success in resetting the remote for my car. Since then this remote is working good and no more problems.
2235982
I would advise calling the company and seeing if they can walk you through what may have happened? Or go to the store and trade it in for a new one. They can transfer the number and everything pretty much right there. I had no problems when my daughter's acted up. Honestly have no clue why there would be letters/numbers under the lock screen? Try rebooting first, leave it off for like 30 minutes and see what happens. Otherwise, follow with my other 2 choices. Sorry, thats the best I have on that. :)
766262
Amazon asked me to try and answer your question since I bought one and am very satisfied. You may be trying to enter a different code than you originally programmed. Use you key to open the safe and follow the directions you received with the safe to re-program. Hope this helps.
713378
I'm sorry that I don't have an answer for you. I am having the same problem. I just moved and can't find my remote. If you find out where to get it I w like to know as well
1978207
if the receiver works and not the remotes, it probably means your remote does not have the same codes as the receiver. Try putting the codes in all of them again
856552
No. You can program up to 5 different remotes, AS I RECALL, which would be all different remotes with different remote codes. The other thing I remember is they did suggest purging out any old remote codes, which is done by entering the new remote code as many times as needed to purge that old one out. I admit I didn't follow this advice, mainly because it is tricky enough to program a new remote once, let alone three or four more times. Don't let that scare you off from programing a remote. I just had to write all the steps down in MS Word, and print them out, and just go for it. In the end, it was all over in a few minutes - and it worked! Ha Ha! No. You can program up to 5 different remotes, AS I RECALL, which would be all different remotes with different remote codes. The other thing I remember is they did suggest purging out any old remote codes, which is done by entering the new remote code as many times as needed to purge that old one out. I admit I didn't follow this advice, mainly because it is tricky enough to program a new remote once, let alone three or four more times. Don't let that scare you off from programing a remote. I just had to write all the steps down in MS Word, and print them out, and just go for it. In the... » Read More No. You can program up to 5 different remotes, AS I RECALL, which would be all different remotes with different remote codes. The other thing I remember is they did suggest purging out any old remote codes, which is done by entering the new remote code as many times as needed to purge that old one out. I admit I didn't follow this advice, mainly because it is tricky enough to program a new remote once, let alone three or four more times. Don't let that scare you off from programing a remote. I just had to write all the steps down in MS Word, and print them out, and just go for it. In the end, it was all over in a few minutes - and it worked! Ha Ha! « Show Less