First try: my husband got into the seat but when we tried pulling him along with a gait belt, his butt came off the seat, onto the track. Suggestions?
1808919
Sorry I can't be much help. My husband was having success with it working with his physical therapist for about a week. But then he suddenly passed away, so I returned the board. He had found help on the beasy board web site: https://beasyboards.com/ I think that he even found some videos. Good luck.
1808920
There is an adjustment screw on the bottom of the disk to make it tigher or more loose. It might be that it was too tight and not sliding easily. Hope this helps.
2130349
We don't seem to have this problem. Be sure all the packing tape has been removed, and also if you put down the stablelizing bar, that you put it up to close. We just pull up on the seat and push in. Hope you have better luck.
1381951
Hey Karen, unless you had forced it in in the first place it should just pop out. The other thing that may have happened is when you had your pet fastened it may have cracked one of the interior motors on the seat belt buckle. The option you have is to take it into a dealer ship and if its just one buckle should not be very expensive.
694520
Hello, this belt was recommended to me by my physical therapist. I had hip pain resulting from knee injury. Anyway, he said to wrap it around the hip bones. It did help but because the band was not wide (top to bottom) enough, it did not stay in place and would slip out after a short while. It would have stayed on better if it's a couple of inches longer in height. I ended up not using it at all. If you decide to wear it anyway, it would work for walking, but keep in mind that if you sit down, it will slip out.I hope my feedback helps. My apologies for the delay in responding. I was out of town. Hello, this belt was recommended to me by my physical therapist. I had hip pain resulting from knee injury. Anyway, he said to wrap it around the hip bones. It did help but because the band was not wide (top to bottom) enough, it did not stay in place and would slip out after a short while. It would have stayed on better if it's a couple of inches longer in height. I ended up not using it at all. If you decide to wear it anyway, it would work for walking, but keep in mind that if you sit down, it will slip out.I hope my feedback helps. My apologies for the delay in responding. I was... » Read More Hello, this belt was recommended to me by my physical therapist. I had hip pain resulting from knee injury. Anyway, he said to wrap it around the hip bones. It did help but because the band was not wide (top to bottom) enough, it did not stay in place and would slip out after a short while. It would have stayed on better if it's a couple of inches longer in height. I ended up not using it at all. If you decide to wear it anyway, it would work for walking, but keep in mind that if you sit down, it will slip out.I hope my feedback helps. My apologies for the delay in responding. I was out of town. « Show Less
168768
Have you looked at the bolt underneath the seat? Make sure that is lined up with grooves and really tight. Hope this helps.
1889669
Patty,Mine used to hurt once in a while because I was always rushing to get on the unit. What I noticed was that I was not taking the time to ensure the pieces that conform to your legs were actually sitting right on my legs. Once I took the time to make sure they were right, it helped a lot. Like others have said too, you don't always have to go to full inversion to have this unit do its work for you.
2141461
:-) Me too! It did not fit the armrest perfectly (mine was a five speed, bucket seats, dual armrest) but with one little snip I was able to get it past the joint. then I tied it down tightly. Not the most elegant solution but it works.
607943
Hi, I held mine by the wheel tightly and loosely gripped the body and mine slipped right apart. Try twisting it first to get it loose. Thanks!
1252817
Slide the pulling side back through the seat so you're pulling from the side opposite the slide lock. Also, rocking while pulling helps a lot. If that still doesn't work, tighten it a little more before you clip it to the D-ring.
44068
I think your problem would be fitting into the chair . I'm 200lbs and its real tight around my butt. When I transfer the whole chair will come with me if I'm not paying attention!!
567831
I had the same problem at first. There's a knob at the bottom of the machine near the footplate (the diagram in the manual calls it the "short knob"); you need to pull this knob out and then slide the base of the machine out so that it extends fully. If nothing moves when you pull the knob, jiggle it a bit and keep pulling. It's a bit sticky but if you keep at it, you'll get it. It's easier to do with two people, but I managed it by myself too. Once you extend the machine, keep pulling until the short knob snaps back into a hole near the top--just keep looking for a hole in the metal bars. When the machine is fully extended, the seat will slide back and forth like it's supposed to. Hope this helps.
72411
I also am having the same problem. I called the customer service number & she said to make a loop and get it just right and it comes right off. Not on mine. There doesn't seem to be a slot where the old belt can slide off. Help?? Anyone??
311391
I had this problem and discussed it below. Hated it and wanted to return the seat! But it turns out that the nuts were upside down. It doesn't seem as though this will make any difference, but the smaller side of the nut centers the bolt and makes the latch connection work.
2034786
Yes, it is very hard for me to tighten the harness as well. I end up using my arms against the seat as leverage when I pull the harness tight, and I have almost permanent bruises from doing so.
1359985
My husband indicates that it was hard to get on. Husband says it takes some force but it slides on there.
1429549
For whatever this is worth, one time this happened to us and we thought it was the right pedal but it turned out the seat was loose. This might not be your problem but check the seat. Hope it helps.
668510
My son is mobile enough he can get himself into the chair. So, I hold the hand brake and verbally guide him into the chair. "Butt first, hold on to the handle". But if I were not holding the chair, I fear it would slide out from under him.