Syncing apps to the leappad Bought my kids the leappad explorer for Christmas. First, it took 45 minutes to download the software I need. I am not having MAJOR problems and frustrations with syncing the apps.I downloaded the 4 apps that came with the leappad. 2 of them will not sync. I try to click on the check box next to the app in the 'On this leappad' page, but it just won't check. It continues to say "Not on Leappad". I uncheck/check the ones that seem to work but cannot get the Art studio and story studio to sync. What gives? What am I doing wrong or is this a malfunction. It won't work on either of the 2 leappads I have.Please give me guidance, anyone else have this issue?? Syncing apps to the leappad Bought my kids the leappad explorer for Christmas. First, it took 45 minutes to download the software I need. I am not having MAJOR problems and frustrations with... » Read More Syncing apps to the leappad Bought my kids the leappad explorer for Christmas. First, it took 45 minutes to download the software I need. I am not having MAJOR problems and frustrations with syncing the apps.I downloaded the 4 apps that came with the leappad. 2 of them will not sync. I try to click on the check box next to the app in the 'On this leappad' page, but it just won't check. It continues to say "Not on Leappad". I uncheck/check the ones that seem to work but cannot get the Art studio and story studio to sync. What gives? What am I doing wrong or is this a malfunction. It won't work on either of the 2 leappads I have.Please give me guidance, anyone else have this issue?? « Show Less
1797404
I'm getting "your leap pad was disconnected and might not work properly.Please check your batteries and confirm that the leap pad is connected to the USB cable.Remember to always use the eject button when disconnecting your leappad. Message 21"Batteries are new, and disabled firewalls. any suggestions?
1797405
I had the same problem as everyone else and simply disabling the firewall did the trick. But I have several remaining concerns:1. why do I have to turn off my firewall, exposing my computer and potentially the network around me to security threats, to sync games between a mobile device and my computer?2. why is there so little core documentation on the mechanism that will yield the manufacturer more money?3. why do I have to go to Amazon to get clear answers to a problem on a device from a hardware and software manufacturer?
1030259
I had the exact problem yesterday. I uninstalled the leappad connect program (supplied on disk), turned off antivirus(norton) and reinstalled the disk. I then connected the leappad by the USB and again turned off the antivirus and firewall. The art studio and the about me app then began to sync automatically and uploaded in less than 5 minutes. It is not a faulty device as was my initial thought (phew). The above steps solved it for me..........Hope this helps. ;o)
1797406
Thank you so much Jo , i have sat for hours, i hope you have a great christmas and a happy & healthy 2012 xx
1797407
I am having the same problem. I have UnInstalled download twice, rebooted my computer a few times AND my last option was turning off my Avast antivirus for an hour as I uninstalled again and reinstalled and the Story book, and 2 apps I purchased won't sync. They "disconnect" after 30%. I am getting very frustrated and my son is too!
1797408
Going back to the syncing issue...................The re-install option and disabling your firewalls is not necessarily the solution (have done both without any change).When the connect program is running (and your LeapPad is on and connected), click on "settings" and then click "check for updates" or "repair". Once we had installed the update (circa 91mb) the two problem apps (story studio and art studio) were able to be checked (in the box) and synced within minutes.Hope this helps.
1797409
You are welcome! I spent all night lastnight trying to fathom it! I gave up and decided to start afresh today! You do indeed need to disable the entire antivirus/firewall software! Have nothing running to succeed! Merry Christmas Matt! Let's hope the lil ones spend as much time playing with it! :)
1797410
Ok. I turned my leappads off. Then plugged them in via the USB and it connected and popped up for an update. After the update I was able to sync my remaining apps. Not sure why but it worked. Give it a try I guess.Now just need to figure out how to get the same apps on multiple leappads without buying/downloading 2x. :)
453940
I bought my daughter a DS when she turned 4, and she is now 6 1/2 and has just started playing it a bit more. I thought about the Leappad for her, but since she doesn't play her DS much, I will probably opt out or load up a netbook with educational games for her. She loves cameras and taking videos though, and I thought it would be good for that. Do you guys have anything else you can suggest for a 6 1/2 year old who can work my smartphone better than I can? It should be able to take pictures, videos, be sturdy, and offer educational games geared at older children. She is in the first grade, but is reading at a third grade level. I bought my daughter a DS when she turned 4, and she is now 6 1/2 and has just started playing it a bit more. I thought about the Leappad for her, but since she doesn't play her DS much, I will probably opt out or load up a netbook with educational games for her. She loves cameras and taking videos though, and I thought it would be good for that. Do you guys have anything else you can suggest for a 6 1/2 year old who can work my smartphone better than I can? It should be able to take pictures, videos, be sturdy, and offer educational games geared at older children. She is in the first... » Read More I bought my daughter a DS when she turned 4, and she is now 6 1/2 and has just started playing it a bit more. I thought about the Leappad for her, but since she doesn't play her DS much, I will probably opt out or load up a netbook with educational games for her. She loves cameras and taking videos though, and I thought it would be good for that. Do you guys have anything else you can suggest for a 6 1/2 year old who can work my smartphone better than I can? It should be able to take pictures, videos, be sturdy, and offer educational games geared at older children. She is in the first grade, but is reading at a third grade level. « Show Less
632438
It took me 20-30 minutes to sync them together. I would say just keep trying. It may not sync easily, but you only have to do it once after all.
270741
The leap frog is a piece of junk. My muse doesn't work well either. It is not sensitive enough. My kid hates the leap frog. It is so lame. Good luck with yours! Sorry I can't be more helpful.
1424487
Can I download an app to more than one device? Can I download an app to more than one LeapPad or Explorer handheld? Yes, learning apps purchased in the App Center can be saved to three (3) LeapFrog compatible devices (LeapPad, LeapPad2, LeapPad Ultra, LeapsterGS, or Leapster Explorer) at a time as long as all three devices share a common parent account email address. For LeapPad Ultra, available apps will automatically download to the device as long as there is a wifi connection and the LeapPad Ultra is set up with the parent account email address used to purchase the apps. For all other devices, to download an app to a second or third device: 1. Launch the LeapFrog Connect application, power on your handheld, and connect to the computer with the USB cable. 2. From the LeapFrog Connect home page, choose a player name on the Leapster Explorer, LeapsterGS, LeapPad, or LeapPad2 that you want to save the learning app to. 3. Click the On This LeapPad /On This Leapster Explorer tab in LeapFrog Connect. 4. Check the box next to the learning app that you want to save to your device. 5. Click "Save Changes" to sync. You'll know when syncing is complete when you see "Sync complete". Please note: If you don't see the app you want to save, check that the LeapFrog parent account matches the account that purchased the app. If it doesn't, you'll need to change the parent account associated with the device. Click Parent Account at the top of your screen, then log in with the email address and password that purchased the learning app. Indicate who plays with each player name on the handheld. Then repeat steps Yes No
184371
Never thought to check Garmin. I did everything listed on this thread but in the end the thing that seemed to work (after all of the above!) was to uninstall leappad connect and reinstall from their website (not the CD)
1266282
I just bought Furby Boom. Trying to be a little ahead of the Xmas rush. So, we haven't opened the box. But, I believe that's why my 8 yr old asked for this one bc it does many things with the App. She has last years Furby and that one does all sort of things without the app. Sorry wish I could tell you more.
164389
Definitely hook it back up to the computer and see if it needs a software update or a repair. Hopefully you don't have to contact LeapFrog tech support, they are useless.
1433461
I also purchased to upgrade and your apps will transfer as long as you paid for them. If they came installed on the old device, you have to purchase them again. Log into the Leapfrog parent portal to register and sync new leap pad! Sometimes it takes more than one try! Good luck!
1521275
We have a LeapPad Explorer and some old leapster and LeapPad games and they don't work!! Why?
174708
hi, I just called leapfrog at 1-800-701-5327 as I did not know the answer and they said it absolutley does work.hope this helps, and there is the phone number if you need it also. have a great day.
1538874
Hi Tama, with the WiFi you can watch videos etc which are free. Most apps cost the same as other leap pads. They have some paid videos and books which I have not tried but my son is happy with the preinstalled apps and the 5 I bought. Only one of them is $24, rest are cheaper.I however keep the WiFi switched off most times to improve the responsiveness. I also find the leap pad Screen a little small for the videos as it does not pan the entire screen. Also the tab is very heavy to hold and watch. I probably need some kind of stand for it.Overall I like the ultra but I have not tried the previous versions so can't compare.Hope this helps. :) Hi Tama, with the WiFi you can watch videos etc which are free. Most apps cost the same as other leap pads. They have some paid videos and books which I have not tried but my son is happy with the preinstalled apps and the 5 I bought. Only one of them is $24, rest are cheaper.I however keep the WiFi switched off most times to improve the responsiveness. I also find the leap pad Screen a little small for the videos as it does not pan the entire screen. Also the tab is very heavy to hold and watch. I probably need some kind of stand for it.Overall I like... » Read More Hi Tama, with the WiFi you can watch videos etc which are free. Most apps cost the same as other leap pads. They have some paid videos and books which I have not tried but my son is happy with the preinstalled apps and the 5 I bought. Only one of them is $24, rest are cheaper.I however keep the WiFi switched off most times to improve the responsiveness. I also find the leap pad Screen a little small for the videos as it does not pan the entire screen. Also the tab is very heavy to hold and watch. I probably need some kind of stand for it.Overall I like the ultra but I have not tried the previous versions so can't compare.Hope this helps. :) « Show Less
1521268
the games that are marked 'explorer' only says so because they were made prior to the release of the LeapPad. Explorer games are compatible with the leappad; it is the same cartrigde. We just bought 2 of such marked games just because they say so and I think that is the reason they were so discounted. I think they just changed the picture; but the box it came only says for the explorer only. LeapFrog Explorer Learning Game: NFLRush Zone (works with LeapPad Explorer & Leapster Explorer)
174707
I think so but I'm not 100% sure. I originally bought it as a gift for my nephew. His own Mom bought the Leappad 3. There was never any mention of any problem, but there is a chance they had trouble and just never told me. Sorry for the lack of information.
2099124
You can install the apps in 2 devices; I have all the apps on the explorer as well as the LeapPad; it makes for a better value if you have more than 1 device.
1013928
We have a LeapPad, it's pretty expensive to load it up with games/books and doesn't seem worth the high price tag. I am considering returning it for a Vtech. The camera on the LeapPad is OK, but now I realize I would rather have the option to load music and movies.
1649053
Here is what they sent me to do:Open the LeapFrog Connect Application, go to "Setting" and try both the "Repair" and "Reset" option.On the LeapPad Device+ Right on the DPad (Since the device can be rotated two ways, the right arrow is on the right side of the DPAD when you are holding it in portrait mode)+ Home+ Down VolumeAnd while holding all 3 buttons, while turning on the unit.Connect the LeapPad to the computer.