Can't get it to work! Help! Left it in the sun. Brought in in the house left it under very bright lite. Still does not light up.
1772895
Hi: Joanne, I do know it has an on switch to high and low. I know you can call the manufacture by looking them up on the PC under the brand name. I know you need to call them or return it to Amazon. Don't wait get a new one.There is something wrong. Once it is on enjoy.C. Argento PS it took one day for ours to run. love it.
1772896
This is exactly what happened with both of my lights!!! Had them for 3 months maybe, then one stopped coming on and a few days later the other one stopped. I called technical support where they had me take the unit a part then test, and determined that both units were bad. They sent out two new units with postage paid for return of the defective units, and they reset my 1 year warranty to go with the new units. These lights are not bright at all and I am somewhat disappointed in their brightness...I'm thinking of replacing with wired and move them to the rear of the house.
1772897
There is a toggle switch for hi and lo lighting. I have to go and check to see if there is also an on/off switch - tomorrow morning and will let you know.
1772898
We have had the same problem and when it does come on it does not last long and is not very bright. We are very disppoined and would not recommend it.
1772899
I had no problem with mine. Simply connected to post and has worked great. Suspect sensor not working. Get a new one and do not worry. Good luck
1772900
I looked this morning, but aside from the Hi/Lo toggle switch, I saw no other switches such as an On/Off one. Perhaps you need to contact the manufacturer for help.
1772901
The unit I purchased works great. I know this sounds simple, but it does have a on/off switch, check that it is turned on and then it will turn on after dusk automatically.
1772902
Mine doesn't work very well either - maybe it isn't getting enough sun? There is a switch that toggles from max to energy saver output. Every once in a while I toggle that switch - just for fun, and I get a bright light for a few hours. Then nothing until I wait a few weeks and play with the switch again...
1927512
It just so happens that I bought the same item. I left it connected to my Solar panel 12v I then set the whole unit in the window to catch the rays of the Sun. I must admit though I had forgotten it till the next day at the same time. When I looked the lights were lit. I tried it a second time and the lights were lit again. Give it a try. Hope this helps you.
1204243
The light isn't worth owning. Mine never did work from brand new and Amazon would not take it back. I contacted my credit card holder and told them that I had shipped the light back and they forced amazon to credit my account.
2032913
It never worked for me, I tried all I could think of but nothing. No lights ever came on, it was dead on arrival. Hope that helps.
1772643
Couldn't get it to work. Piece of junk so I got a refund from China. Doubt it would work at night unless you attach a light to your dog's collar. What is your dog doing out alone at night? Keep it in the house!!
1310682
Try holding down the button on bottom left for a second or two. It should light up and show how much of a charge it has. Push it again and the flashlight will come on. Again and it turns off. But if memory serves me, you should just be able to plug your connection in without "turning it on". Now I found after a short while that my charging connector became loose and if I didn't place it just so, it wouldn't charge up. I've had mine for some months and it still works great when charging from the wall. Never figured out how to do it with the solar part. Hope this helps.
1634317
I'd do this: Buy a replacement battery and try it to see if it works. Eventually you'll need an extra battery anyhow. If it doesn't work, return the light. If it does work, keep it. The time spent returning the item over just a bad battery probably isn't worth the time and effort.
2114346
Check all of the connections on top. Solar is kind of fickle. All of my soar light, of every brand, sometimes take a break. Don't know why. Try charging while off too. If nothing works, you've got a bum one.
982301
I could not get it to work. The documentation is none existant. I wish had spent a bit more and gotten a light that had all the parts, instructions, and actually worked. I would sell you mine but that would be unkind and unethical.
1088916
Is it a matter of replacing a battery or bulb? Otherwise, I think you'll have to call the company. I cannot find my stick right at this moment (I have a couple of different ones) and so I can't check if it's even possible to replace those parts. I imagine the company would replace the whole stick for you - if the light just doesn't work.
2175479
Turn the bezel around the bulb. This may take a try or two until you get the feel for it. If that doesn't work, there's a battery or bulb problem. I love the flashlight!
447180
Eileen-Marie,I just checked ( I never noticed before - go figure) it does not light up. I guess I'm just always in the dark so it doesn't matter...
1268146
Makes sure batteries are in correctly, leave to charge overnight, if it's still not working, contact seller with the problem. If they don't satisfy the issue then contact Amazon and they will take care of a refund and return for you. Hope it's only a battery/charge issue. It's a great little light!
345963
Have you considered that it may be just broken ? It should light up right when you plug it in. Play with the sensitivity ... If still nothing them obviously it's broken.
1973604
Return the item. I had the same issue with the light I purchased or call Amazon.
1208276
I thought mine didn't work at all. Had to tap on it pretty hard. Even then, it's not very bright.
931798
Check your power source. Make sure it's strong enough. Maybe you just got a bad bulb ! Mine is still working fine.