When my laptop is not working, does this product continues working or not?
1809894
On the one hand, since the product doesn't really do anything physical, the answer is no, it will not "work" then the laptop is not working. On the other hand, you could say it works just as well when the laptop is not working, or when the device is not plugged in, or even when it's sitting on the table in the next room. You're buying the placebo effect, so as long as you believe it works ....
2189073
This unit will not power on your computer. It responds to the power status from your computer like any peripheral. Also when you return from sleep or hibernation if you have two screens in addition to your computer it will only wake one of them. This unit crashes several times a week which means it shuts down and there is no way to access the software to restart. You must power cycle the dock manually by unplugging it or restart your computer. It's a great concept by still has major bugs! I'm using it on a Win7 Pro laptop with ALL updates to the dock software and the laptop and still experiencing these issues. Buyer beware. This unit will not power on your computer. It responds to the power status from your computer like any peripheral. Also when you return from sleep or hibernation if you have two screens in addition to your computer it will only wake one of them. This unit crashes several times a week which means it shuts down and there is no way to access the software to restart. You must power cycle the dock manually by unplugging it or restart your computer. It's a great concept by still has major bugs! I'm using it on a Win7 Pro laptop with ALL updates to the dock software and the laptop and still... » Read More This unit will not power on your computer. It responds to the power status from your computer like any peripheral. Also when you return from sleep or hibernation if you have two screens in addition to your computer it will only wake one of them. This unit crashes several times a week which means it shuts down and there is no way to access the software to restart. You must power cycle the dock manually by unplugging it or restart your computer. It's a great concept by still has major bugs! I'm using it on a Win7 Pro laptop with ALL updates to the dock software and the laptop and still experiencing these issues. Buyer beware. « Show Less
1530396
Hi, sorry for the late reply, just got back. Yes, my pad is still working, no issues to report.
728892
Probably it is not working properly, mouse light should be on. Warranty is directly apply with Lenovo support center.
1818257
Ours is still working. Sorry I can't help you, but you might try checking the reviews to see if someone else had that problem and the responses they got.
1176180
My old lap top is still working .So i have not had a good chance to work with it.I thought my old computer was going to die and that,s why i purchased it
2172070
One of mine is still working fine. The other one I actually ruined myself by keeping it plugged in when it was empty. So, I really don't have an answer for you.
2151977
If there is a defective unit they will replace it as long as it is within the 18 month period. If it doesn't work for your laptop they will give a refund as long as it is within the 30 days.
57957
Nah it only comes on intermittently, when it does it comes up garbage, i eventually got it to work and managed to recover some files off with recovery software but lost most of the stuff that was on it. Tried formatting etc and regardless of which computer its plugged into, it only connects intermittently and corrupts the data.
1333693
Mine has been working fine for months and I've yet to even need to reboot the system. Fantastic product, yes buy this!
1201466
I agree with Jamieb, However Once the motherboard completes its post the device will continue to monitor the board. But it may not report the problem until you reboot. On a side note being a laptop if a virus has been ruled out I would insure that the fan is operating. And if it is older than 3 years old the thermal paste on the cpu may be getting weak and your cpu may be over heating.I paid $60.00 usd to have fan replaced and new thermal paste applied to a HP G series unit which had the same symptoms. The board did not report the problem. Hope that helps. Good Luck a competent honest technician will do wonders. I agree with Jamieb, However Once the motherboard completes its post the device will continue to monitor the board. But it may not report the problem until you reboot. On a side note being a laptop if a virus has been ruled out I would insure that the fan is operating. And if it is older than 3 years old the thermal paste on the cpu may be getting weak and your cpu may be over heating.I paid $60.00 usd to have fan replaced and new thermal paste applied to a HP G series unit which had the same symptoms. The board did not report the problem. Hope that helps. Good Luck a competent honest... » Read More I agree with Jamieb, However Once the motherboard completes its post the device will continue to monitor the board. But it may not report the problem until you reboot. On a side note being a laptop if a virus has been ruled out I would insure that the fan is operating. And if it is older than 3 years old the thermal paste on the cpu may be getting weak and your cpu may be over heating.I paid $60.00 usd to have fan replaced and new thermal paste applied to a HP G series unit which had the same symptoms. The board did not report the problem. Hope that helps. Good Luck a competent honest technician will do wonders. « Show Less
1546763
If the battery is not charging you either have a problem with your laptop or the battery is defective. Was your battery charging before you replaced it with this new one?
623627
Okay, just when i bought this item it would be the original one that I asks for for my laptop, not a compatible. No harm done it's working but it would of been nice. Every time I take it to the technician he charges me so you can imagine when he tells me that it's not the original one. I remember mentioning this before to you about the MB not being the original one some time back about that time when you sent me the replacement. It's all good, it's working , just if some where in the future if I would need a replacement from you please sent me the original that corresponds to my model not a compatible. Have a nice day. Okay, just when i bought this item it would be the original one that I asks for for my laptop, not a compatible. No harm done it's working but it would of been nice. Every time I take it to the technician he charges me so you can imagine when he tells me that it's not the original one. I remember mentioning this before to you about the MB not being the original one some time back about that time when you sent me the replacement. It's all good, it's working , just if some where in the future if I would need a replacement from you please sent me the original that corresponds to my model not a... » Read More Okay, just when i bought this item it would be the original one that I asks for for my laptop, not a compatible. No harm done it's working but it would of been nice. Every time I take it to the technician he charges me so you can imagine when he tells me that it's not the original one. I remember mentioning this before to you about the MB not being the original one some time back about that time when you sent me the replacement. It's all good, it's working , just if some where in the future if I would need a replacement from you please sent me the original that corresponds to my model not a compatible. Have a nice day. « Show Less
719290
hi i have made enquries about vtech tote & go laptop mouse as promised, if your mouse does not work it is faulty..
1240169
Have you tried a different computer? The first one of these I ordered did not work at all. And I had to return and reorder. As far as I know it is still working. You may have to enlist the help of a professional to get your data back.
778432
Rafael, I am a total Asus fan but I had to return the first laptop I ordered because the key board wasn't lit up and the keys didn't work properly (particularly the cap key). After researching this further I found that Asus is having some quality control issues on this and similar current models and and that they had numerous people complaining about any number of items. My life update wasn't working, some of the drivers weren't working so I returned mine to Amazon (within the 30 days period) and got a replacement. No issues whatsoever with the replacement laptop. If you cannot return the laptop to Amazon I urge you to get this thing fixed by Asus under the warranty ASAP. Sorry, wish I had better news.
373581
Sounds like it may be defective, mine has a faint light when it is working. Check to see if files are transferring.