The disc I have got damaged upon opening the package. How do I download the right drivers and software?
1788980
I didn't download it , I plugged into my hP laptop Windows 8.1 Plug and play maybe you using the wrong Windows
1788981
Email their customer support. They are fantastic and will help you get everything you need. You probably don't need what was on that disc anyway.
1941987
Yes I can help,I had the same problem your disk you got is junk,don't waste any more time,call Amazon to send New stuff.
782727
yea but its a bitch getting the drivers if you dont have the cd and mines arrived cracked So if you happen to have the same problem and like me dont wana send it back you can search and download the driver or just a driver utility
759645
Can you send me a copy of the drivers as well? kori.smith@gmail.comThanks much!
638324
More info is necessary to properly answer your question. Remember that this software only installs in Windows, not Mac OS. What operating system are you using? Does another CD/DVD function when inserted into the drive? If no, then you need to return the drive. Other than that, if the disc itself is bad, call Cyberlink Support to see if they can help you download the software, keeping in mind that the current versions of the software are newer than that on the CD inside the box with the drive. I hope this helps.
559348
I had the same issue. Contacted the seller and they were not helpful at all. If you are able to find the driver, let me know so I can use my equipment.
1525278
I'm not sure if you did not receive the correct disks, or if you are not aware of the preinstalled dlc and expansions on the disks in the package. If you received the incorrect disks, then I would return them immediately.
1094958
Yes, you will get a CD with the drivers or you can download them at www.hiti.com/us/support/index.asp
1030738
No disc was included. If reinstallation is necessary you would have to download it.
2184086
The huion website has the (updated) drivers to download here http://www.huion-tablet.com/download , so it is recommended to download the drivers there instead of the disc (since the disc may be outdated).
338521
try deleting the old software and drivers and downloading a new one from there web site
676286
i have this problem. what can we do? i got it refurb'ed in the mail yesterday and it plays BD/CD's just fine. DVD's "This disc can not be played" ??????
2184088
You'll probably need to go to the website and download the drivers. But double check
1238653
you will have to download the driver from the internet [for the latest] or use the included cd rom... its not difficult. standard install. i had no problem...
242996
Go to control panel>troubleshooter>run a program compati bhle with earlier versions of windows>install the driver using that
451446
I searched for unstructions on youtube. The disc is useless but the driver is available online. The step by step can be found on youtube, I got mine working just fine.
516376
when I loaded mine, I did not use the supplied disc. The system loaded the latest drivers on its own.