I just purchased this item. I tried inserting 2 different CDs and it does no recognize the disc. It says "No disc" Do you know what the problem is?
1787950
Thank you everyone who sent in a comment....I called amazon immediately and they have already refunded me. This is just terrible but thanks to Amazon for the resolution.
1787951
Might have been the format. It will only recognize MP3 on the disk, so if you recorded the disk yourself in something besides MP3 it would give you the "No Disk" error.
1787952
It is most likely defective. Mine quit working within 30 days, sent it in for warranty service, got it back now it will play CD's Story well as DVD's
1787953
The CD on mine doesn't open . The product is fake period! Sent it back if you can still get your money back.
1220738
I think I got mine from Official Amazon and I got all my disks and codes. Everything worked great. If you don't get everything you can call customer service and tell them what your missing and you can return it and they'll send you a new one!!
1582645
The only cds played on it as far as I know are 1D cds that were purchased. What else did you have in mind? Maybe I can try them for you.
1193806
I could never get this product to work. It shows that it is in there but when I put in a disc, nothing happens.
671240
I haven't come across that issue as of yet. I immediately installed all 3 disks upon arrival although I'm still currently working in the first disk I can't imagine why the others wouldn't work just as this one is. No prompts or issues during download. My packaging was sealed as if from supplier itself. Hope that helps
2007468
Anybody tried to play CD in this. I got this player but it's not playing CDs.
670050
I had the same problem. I got 2 of the same shipped from them and both couldn't be found. Like they work but couldnt be recognized. I reccomend going to best buy and buying a hard drive from there. It will cost more but you know it will work and you get customer service. That's what I ended up doing. Saved the head ache
1424534
No, the cd I ordered installed without a problem. Are you running Windows 7 64 bit? I think I had to get a patch because I have 64 not 32 bits. Check that out.
1056433
Mine also came with a CD and instructions, but I downloaded the drivers online instead of using the CD and got it started without the instructions. Your computer should detect the device when you plug it in and either begin searching automatically for the drivers or allow you to launch a search. If you are plugging it into the USB and the computer isn't detecting it -- or if you go to computer / devices and don't see it there -- then perhaps try another USB port or there may be a problem with the device. That may not be much help, but good luck!
1941857
I had the same issues with sporadic disc-ejection problems. Dragging the disc icon to the trash, using the "Eject Disc" command from the pull down menu, or pushing the eject button on the unit often didn't work. It also would sometimes struggle with reading a blank disc or a disc with data on it. After six months of frustration, I finally bailed and got a different drive (an MCE Blu-Ray Player and SuperDrive, which has worked flawlessly.)
1520694
Mine plays the whole Cd. Never stopped after just one or two. Programming it somehow? Or maybe the Cd itself is warped or damaged?
516374
If you are running Windows 7 or 8, place the CD in the drive, then insert the card. It should find the correct drivers automatically. It is Plug and Play, so you do not have a SETUP file.
826007
To Camilla: I also noticed when I push the play/pause button it shows "no usb". So I push the play/pause button again and the same thing happens. Then I pushed the Mode button that didn't seem to help either. I also noticed it does not respond immediately when you press any button. When I open and close the CD holder it goes back to square one. So now I just keep pushing the play/pause button and sometimes it responds. I don't like this at all. When you read the instructions they are very confusing. I am thinking about returning mine. Hope this helps you decide if you want to keep it.
1210078
Hi fellow amazon customer, i attached the the hard disk and i got no response from it. Probably the one is recieved got damaged, im in the process of returning it.
796408
And the problem is the same for the BDP S550. Just bought on Thursday and it always display "no disc".
1424535
I installed the CD that I got with the game and had no problems.The only problem I have with the CD is that it hesitates every once in a while.Maybe you could contact IGT slots and see if there is a record of others having problems.
1132948
My mother in law just ordered this for Christmas and had the same problem. The CD part only worked half the time. So we sent it back. Good luck!