I just got my bottle right now and I noticed that my botthle has things floating inside although it is still sealed,, is that normal???? I have ever seen that in organic jojoba oil before
1790985
It probably got cold during shipping. Warm it up under hot tap water and see if it clears up. Jojoba oil solidifies at cold temperatures. Throw it in the fridge and you'll see what i mean.
1790986
My bottle did not have anything floating in it. I would say that you should contact the manufacturer .
1790987
Indeed. But upon checking, I think its is a thin membrane that becomes loose after in contact with the oil and thus loosened and floating in the oil. I used a clean forcep to remove it and also remove the lining in the cap. Maybe you can try. Its definitely not contaminated. I am sure the seller / mfr could look into this to eliminate customers anxiety. Hope this helps.
1790988
Yes, there is a little bit in the bottles I've gotten. It's almost like a tissue has been dissolved in it.
1790989
What kind of "things?" Doesn't sound normal to me. Think I would request a new bottle.
1790990
Ours arrived perfectly clear, with no floaters. Try contacting the seller to arrange a replacement.
1790991
Mine came super clean....it has a golden bright color....def contact the seller!
1790992
Yikes, jojoba oil shouldn't have anything in it! Your bottle may have been contaminated with mold spores. The packaging was likely very warm during shipment--perfect growing conditions for mildew. Unfortunately the oil isn't good anymore. I'd suggest getting a refund/replacement.
1117516
Mine was rancid upon delivery. In my option, it's a gamble as to how old the oil will be that you get. Assuming you get a fresh bottle, keep it in the fridge always. Go to the fridge to apply, then put it back in.
2064985
I placed the grease in a glass tupperware and stored it in the refrigerator. I did not use the container it came in because the containers came with it partly leaked. I just placed my second order and am hoping they fixed the packaging issue.
32385
I do notice a minor fishy smell and perhaps a little change in the taste of my smoothies but really not much. Did you refrigerate after you opened it? I have a small jar I took to work that was not refrigerated and it did get fishier smelling. But still not that bad. I think a little taste, smell and color just comes with the product. This is still by fat the best spiulina product I've ever used and iI have been feeling marvelous!
1269985
I agree with F. Royse-- it's the airtight packaging that prevents it from spoiling. On occasion, however, there might be a container or so in the batch that is spoiled (air must have gotten in the container before sealing). You can tell if the container looks far more swollen than others. However, if this were to happen, then just contact the company and they will kindly make a replacement for you-- as they did for me.
139217
I guess the best is to buy it refrigerated, but it's fine to purchase it online because its only some hours that the bottle will be exposed to high temperatures and no harm will be made to the oil.When you receive it at home keep it refrigerated.
424422
Okay, so I spoke with someone at Phytospecific, explained my hit or miss experience , and informed the of the disparity between the two packages and the drastically different results. She advised one that if the product has a dry crust on the top of the cream portion of the relaxer to NOT use!!! This due to oxidation and it is not advisable to put it in your hair. I told her that if that is the case it should be clearly written on the packaging so that consumer are aware. I've been hearing a lot about people receiving packages that are NOT sealed. DO NOT USE!!!!. I've come to the conclusion that it's best to purchase this product from authorized retailers. Sephora , Ulta, Neiman Marcus,Nordstoms etc. I'm gonna do the same and post my next results here. Hope this helps! Eve
2246412
my bottles label says florida organic growers and consumers under the usda seal. i do wish it wasnt pasteurized.the juice is delicious though.
1596173
The bottle I received was full and sealed around the screw top to prevent leakage. I would report this as a problem. It is a wonderful product.
724717
No, mine came fine and new (sealed). You should send it back for exchange or refund. don't wait!I like this oil, the taste is not as strong as say extra virgin coconut oil.
1592238
The clear plastic insert attached to the bottle is supposed to fit inside the bottle lid. I have two bottles and when lid is screwed on there is no leakage on either one. I wonder if there is a defect with the clear plastic insert or the lid. You might check to see if the clear plastic is inserted rightly into the bottle. I have tested mine a few times after reading this, and mine are both sealed tight when lid is screwed on. You might contact seller. I am very pleased with my product.
1363628
Mine had a few bumps, but that's to be expected with an unrefined oil. I have no complaints about the smell. It smells wonderfull! If the jar you have has a lot of fine little beads in it, then it has most likely been heated up to the point where it is liquefied more than once. I have had that happen with other brands of coconut oil that I kept in rooms that were around 70 degrees. It liquefied, and when it hardened again it had little bumps in it.
711446
I didn't even think about that --- I've been ordering for awhile now and I don't think any of it was sealed. Might be a question for the manufacturer --- I don't see on the package anywhere that it says it should be sealed but maybe they only do that for human products. think I'll check with NaturVet - thanks
544551
It does have a weird smell to it. It's like any oil, if left out for a long time, it becomes rancid. Check the date it was bottled and if it's within a month, then it's still good. But I would probably keep in fridge if you don't use it quickly.
1872166
I just spoke with the Westinghouse customer service (E-mail: customerservice@saihomeproducts.comTelephone: 1-866-365-5339). I described this smell as rather a motor oil-like (this is what it reminds me). They say it's normal for the first cycles :-) It's a glue that holds the parts together and it gets burned initially. The explanation makes sense to me, so I will give it a try. No plans to drink this water, though, until the smell (and the taste) goes away. The idea was to drink pure water, not diluted glue :-)
828943
Bite or cut a pill open and taste the oil. If if tastes fishy, it is rancid. I buy this brand specifically because it is not rancid, so no, that is not normal.
353636
Jojoba is actually a liquid wax and not an oil. It is normal for it to solidify in cooler temps and if you received it in Feb., that could be the case. Let it come to room temp and give it a shake. It should return to its liquid state. This product specifically says refined, so it should be a thin, light liquid with nothing floating in it either. Refining takes everything good out of the product, buy unrefined.