I loosen the large ring to extend the pole and it will not extend. Like it's stuck in place.
1802157
Each of the ribbon posts have a large lip on the end of them. You do not need that lip, so I suggest that you cut off that lip, and the spool will come right off of the post.
1802158
Hi there,Sorry I have no idea on this one. Not had that problem. I guess you've tried lubrication. Maybe some dirt stuck in the shaft?Best wishes Richard
605530
This happened to me. Its stuck to the part it needs to unscrew from. I tightened it down first then it unscrewed.
2244686
I had the same problem. It won't stay in when I have it in bench mode. I just put it with my other gardening items and pull it out when I'm turning the bench over into kneeling mode.
928557
I have one of these and it works well, but you do have to use their pole for it to work right. It attaches by the little push button release.
376102
Mine only extended and went back 2-3 uses then locked up in the non extended 8uposition as well and leaks rust water from inside the pole now too. I originally thought it just froze up in the non extended position. But after allowing at the fall could not rotate the pole and pull it to extend it either. It was very difficult on the initial use to twist it and then to pull it to extend it but after that it just locked up and wouldn't twist to the stand any longer. It's a shame because I loved the idea and the use of it the first couple times I got to use it but I just need to make the pole out of something better to wear it will not lock up or collect water inside and leak rus twater everywhere. Mine only extended and went back 2-3 uses then locked up in the non extended 8uposition as well and leaks rust water from inside the pole now too. I originally thought it just froze up in the non extended position. But after allowing at the fall could not rotate the pole and pull it to extend it either. It was very difficult on the initial use to twist it and then to pull it to extend it but after that it just locked up and wouldn't twist to the stand any longer. It's a shame because I loved the idea and the use of it the first couple times I got to use it but I just need to make the pole... » Read More Mine only extended and went back 2-3 uses then locked up in the non extended 8uposition as well and leaks rust water from inside the pole now too. I originally thought it just froze up in the non extended position. But after allowing at the fall could not rotate the pole and pull it to extend it either. It was very difficult on the initial use to twist it and then to pull it to extend it but after that it just locked up and wouldn't twist to the stand any longer. It's a shame because I loved the idea and the use of it the first couple times I got to use it but I just need to make the pole out of something better to wear it will not lock up or collect water inside and leak rus twater everywhere. « Show Less
283286
I just purchased it. Returning it for this reason. I tightened it to the max and it still does not hold it's position.
473800
I never had this problem. Try locking it down harder. Honestly, use a pole mount, I have both, you get a better picture.
2213249
Not really. Mine gets stuck too. Not much you can do but pull it off and reposition. It doesn't happen all the time. Maybe the manufacturer has a solution.
360665
You extend it in the same way as you do with most types of extending poles, just grab the center and then rotate the bottom and then pull it out to your length and then tighten it up again.
652440
I had the same problem. It is because it is not very long. I suggest you drill a half inch hole fore or aft of the pin going completely through and install a bolt and nut. That will take out any looseness and be very secure.
1289203
Its a pole. You can unscrew it to loosen it then extend it and put a peg thru to lock the height in and tighten it.
506913
We also had difficulty. It took two to extend the legs and one to hold the pole and push down. Hope it extend up to twekve feet high, it never did fot us.
34552
Are you talking about the long handle or the short, cross-wise handle? If your long handle is loose, twist the ring that you would hang it from, at the end of the handle, clockwise to tighten it. Mine was loose as well. You might have to stick something through the ring to get enough leverage, unless you're an Amazon!
356799
The ring is supposed to remain stationary. Only the black metal base should move. I also double check my depth or radius with a measuring tape.
1974753
Mine is set at 36.5" with the extender. The extender makes it basically so I didn't have to unscrew it at all, 1/2" on each side. It may work, I would go buy one at the store (walmart) and make sure it will fit. Then, if it doesn't work returning it will be easier. I think it will probably work though.
2188224
I don't know if it's exactly for it, the threading is kind off on mine. It does however work with the mega brand pole that you can convert into static or stationary. I have ordered three of theservice extensions, thanks to the 10ft always being out of stock! Out of all three, because one of the ones has threading that is poorly done, it is janky if I'm just walk around it and it's in stationary mode, if I'm doing pole work thought, it spins smoothly. The way I look at it from my experience... there's a 3/1 chance they have smooth attachments and if not the pole still is fully functional either way. I don't know if it's exactly for it, the threading is kind off on mine. It does however work with the mega brand pole that you can convert into static or stationary. I have ordered three of theservice extensions, thanks to the 10ft always being out of stock! Out of all three, because one of the ones has threading that is poorly done, it is janky if I'm just walk around it and it's in stationary mode, if I'm doing pole work thought, it spins smoothly. The way I look at it from my experience... there's a 3/1 chance they have smooth attachments and if not the pole still is fully functional... » Read More I don't know if it's exactly for it, the threading is kind off on mine. It does however work with the mega brand pole that you can convert into static or stationary. I have ordered three of theservice extensions, thanks to the 10ft always being out of stock! Out of all three, because one of the ones has threading that is poorly done, it is janky if I'm just walk around it and it's in stationary mode, if I'm doing pole work thought, it spins smoothly. The way I look at it from my experience... there's a 3/1 chance they have smooth attachments and if not the pole still is fully functional either way. « Show Less
1248128
Never had that issue. I only leave it installed for the time it's in use though. At the end of the day it gets taken down, and removed from the pole. Maybe try a silicone lubricant.