Gaillardetz raises an interesting point about going out to where the people are hurting, as does MSW when he quotes Francis before the conclave as saying Jesus is knocking on the door - to get out!  The Church is not an NGO, but it is not the clergy and the hyper-faithful either.  All of the baptized are both called to ministry and ownership. There is no "them" who are going to fix the Church or fix us.  The latter is God's job and we must all bring God to those who call for help, especially the brokenhearted grieving a marriage gone wrong.  Citing dogma and tradition are not helpful to the hurting and not particularly attractive to potential converts, especially those doctrines which stem from bad proof texting about divorce. Call it bad branding. The image of Francis washing the feet of  a female Muslim inmate is cited.  It is sad how clericalism the rest of the year has turned that rite into a mockery.