There is new research that shows most mental illness is related to childhood trauma. So those who are mentally ill, not getting help and maligned by society already went through hell before they became adults to be traumatized over and over. If Santiago had been evaluated properly it would not only have protected the people he shot but also him. Allowing a man who presented essentially asking for help to unravel to the point of a mass killing that has to be based on delusions is just to me incomprehensible. I wrote about these issues, complained to agencies a legislators for years. I said eventually something horrible would happen and it did. But we actually have had several cases where horrible things happened. I also wrote about the incompetent mental health "professionals" in Alaska, the crap clinics for low income and the corrupt, incompetent law enforcement agencies including the FBI. No one ever listened or even gave a damn.