I am a veteran and retired federal employee. 6 years AF active duty, 7 years Hawaii Air guard and 30 years federal civil service.  I also worked as a government contractor for a couple of years.  It seems the resources granted to fix the VA have been used to hire non vets and line pockets.  Tripler (aka Crippler) has a long running reputation for less than adequate service and care for our veterans.  Seems throwing money at problems still fails to provide a fix. To the 70% non veterans filling these civil service and contractor positions, the way ahead should be influenced by reviewing after action reports. Specifically the "lessons learned" section. Best wishes to all of the men and women who served, whether combat veteran of not, they all were at risk.
Do we know what percentage of the VA workforce are contractor positions. This usually is how government money is abused and where accountability is lost.