You can turn to the men and women who actually are the firefighters and paramedics. The immense workload is real. The toll on mental health is real.  The toll on physical health is real.  They are running four times as many calls as they were in the 1970s with less staffing. In many cases they are used bythe Citizens as doctors or as a means to Simply get to the ER for another fix. The citizens of Everett, whether tax-paying or not, are also at the root of the problem. These men and women are called out over and over and over for trivial and menial things. Problems that many people would simply drive to their doctor's office for, or realize it's not an actual emergency. Many many people in Everett call 911 without any regard for the taxpayers money or the men and women who are coming to their aid. Some of the calls they go out on, leave you shaking your head