Or sometimes the person on the other side is incompetent and/or following a series of questions to ask that they've been trained to do by their company. It's also not always about you. Sometimes it's about the person you're dealing with. Don't take other's ignorance personally. They sometimes can't help themselves and it has nothing to do with being a man, woman, model, or homeless person. Reminds me of the Carly Simon song, "You're so vain".

No one has the power to make you feel any particular way but yourself. If you believe what they say than you make it true. If you know differently, you don't get offended. You can actually feel sorry for the other person that actually has the problem.