The woman was clearly trembling with fear/anger in the face of uncertainty brought on by the Republicans. She was thoughtful and spoke from the heart. Cory turned around and said "I'm glad it worked for you, but..." and then laid back on his old talking points about how the sky is falling and ACA is doomed and this and that. But, the way he said was amazing. He sounds like a robot, without feeling or emotion for another human being. Whenever someone called in and provided some agreement with him on an issue, he was quick to take their name, follow up with them and provide an answer. When it came to healthcare or holding town halls or Trump, he read from his script and moved on. Who is this guy?