"While we did a lot of great progress, I need to be patient and build relationships and meet people where they are at,".
Well, good luck with that. We really need to reach out to young people, especially tertiary students. Sadly, the clerical abuse crises have been a disaster for the Church and also for engaging with this group in particular.
Unless certain prelates pull their heads out of the sand, the Church is going to end up as one big religious museum once the current cohort of mainly elderly attendees passes on.
My local Diocese put on a function for returning WYD participants called "Praisefest". Its attendees were offered "BBQ, adoration, praise session". Just the thing to appeal to today's intelligent young Catholics. NOT.
A local major university's Catholic society professes to be FTTM (Faithful To The Magisterium). As a result it attracts only a tiny percentage of Catholic students there. (It's in Cardinal George Pell's former Archdiocese - no need to say more).