"Companies in the highest quartile of racial or ethnic diversity are 35 per cent more likely to outperform those in the bottom quartile" Anybody know where she got this? I don't believe her unless "outperform" is measured by self-reports rather than the bottom line.      
Ironic how she prefers a product made in relatively homogenous environment: "I like German engineering". German and Japanese companies are far less racially diverse and have stronger emphasis on "fitting in" yet are more efficient, competitive, and cohesive than more diverse organizations elsewhere.
I wonder how well she would fit in at a law-firm of mostly blacks or south-asians, epecially when it came time to leave work early for ulitimate frisbee.
 The author argues for more objective selection procedures based on merit, which I agree with, but she contradicts herself when she then praises BMO's affirmative action hiring, which is ultimately a form of discrimination that leads to unjust outcomes for everyone.