She was probably side-lined in records because she dared to challenge the ignorance of standard protocol. Kalihi and Kaneohe are tough neighborhoods. The lack of any big police mistakes is proof that they were well run. She probably handled any incompetents well under her watch and angered higher ups for giving their kids and nephews truthfull and mediocre evaluations. 

But records is tough because of the need to understand IT which is important in modern police work. Looks like she has met that challenge. Can't keep a good woman down.