Very well said justducky.  I can remember back in the late '70's' early 80's shopping for a rental while attending UofO.  One that I viewed had a huge hole in the closet wall that overlooked the parking lot.  I saw my car, lol.  I asked the woman showing it and she LOL and said "NO, if you don't want it there are 10 folks behind you who will"  I was stunned.  I asked her if she felt awful about showing an apt in such poor condition and she proudly stated "No, not at all"

I walked out.