What are they supposed to do. They give options for booking seats well in advance for a fee or within 24 hours of the flight for free. If you want to be the brain dead one with kids who chances it at the gate then it should be put on you. Do you expect the people who paid an early seating fee to give up there seats to accommodate someone with no forethought. Next how does one exactly abduct a child from a plane. You've not heard the whole story yet your acting as brain dead as the women from this flight. The lack of common sense comes from your comment. I don't even like air Canada but I'll sway towards there side on his one.