I have nothing but sympathy for this young woman but it sounds to me as if she could have handled this a bit better (if we have the full story).  Maybe it shouldn't be, but the fact is that coming out as a Mormon is still a delicate situation.  Had she spoken to the church leaders first about her intentions to come out to the wider community this likely would have given them time to process it themselves as well as help others.  She shouldn't be ashamed but she should also understand this isn't going to be easy for her congregation and handle it with care.