{"action":"created","issue":{"url":"https://api.github.com/repos/signalapp/Signal-Desktop/issues/3633","repository_url":"https://api.github.com/repos/signalapp/Signal-Desktop","labels_url":"https://api.github.com/repos/signalapp/Signal-Desktop/issues/3633/labels{/name}","comments_url":"https://api.github.com/repos/signalapp/Signal-Desktop/issues/3633/comments","events_url":"https://api.github.com/repos/signalapp/Signal-Desktop/issues/3633/events","html_url":"https://github.com/signalapp/Signal-Desktop/issues/3633","id":499898605,"node_id":"MDU6SXNzdWU0OTk4OTg2MDU=","number":3633,"title":"Signal Desktop Mac not loading messages","user":{"login":"skupfer","id":4295187,"node_id":"MDQ6VXNlcjQyOTUxODc=","avatar_url":"https://avatars2.githubusercontent.com/u/4295187?v=4","gravatar_id":"","url":"https://api.github.com/users/skupfer","html_url":"https://github.com/skupfer","followers_url":"https://api.github.com/users/skupfer/followers","following_url":"https://api.github.com/users/skupfer/following{/other_user}","gists_url":"https://api.github.com/users/skupfer/gists{/gist_id}","starred_url":"https://api.github.com/users/skupfer/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/skupfer/subscriptions","organizations_url":"https://api.github.com/users/skupfer/orgs","repos_url":"https://api.github.com/users/skupfer/repos","events_url":"https://api.github.com/users/skupfer/events{/privacy}","received_events_url":"https://api.github.com/users/skupfer/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":3,"created_at":"2019-09-29T10:44:40Z","updated_at":"2019-10-01T15:33:06Z","closed_at":"2019-09-30T15:13:59Z","author_association":"NONE","body":"<!--\r\nPlease fill out this template with all the information you have. We can't do much without\r\nboth the logs and a detailed description of what you've encountered. Please do your best!\r\n\r\nPlease note that this tracker is only for bugs and feature requests. Please try these\r\nlocations if you have a question or comment:\r\n\r\n  https://community.signalusers.org/\r\n  http://support.signal.org/\r\n  support@signal.org\r\n\r\nLastly, be sure to preview your issue before saving. Thanks!\r\n-->\r\n\r\n* [X] I have searched open and closed issues for duplicates\r\n  <!--\r\n    You can search all issues here:\r\n      https://github.com/signalapp/Signal-Desktop/issues?utf8=%E2%9C%93&q=is%3Aissue\r\n    Replace [ ] with [X] once you've searched\r\n  -->\r\n\r\n---\r\n\r\n### Bug Description\r\n\r\n<!-- Give an overall summary of the issue. -->\r\nEvery time I open the app it doesn't sync messages. I updated from some version to v1.27.3 and it didn't update either. I then removed Signal completely and linked my device again (starting fresh). Still no sync from messages.\r\n\r\n### Steps to Reproduce\r\n\r\n<!-- Using bullet points, list the steps that reproduce the bug. -->\r\n\r\n1.  Open Signal\r\n2.  Wait for Sync\r\n3.  Not happening\r\n\r\nActual Result:\r\n\r\n<!-- Describe the details of the buggy behaviour. -->\r\nMessages from phone don't get synced to desktop like with the Windows app\r\n\r\nExpected Result:\r\nSynced messages within signal\r\n<!-- Describe in detail what the correct behavior should be. -->\r\n\r\n### Screenshots\r\n\r\n<!--\r\nHow to take screenshots on all OSes: https://www.take-a-screenshot.org/\r\nYou can drag and drop images into this text box.\r\n-->\r\nNot necessary\r\n\r\n### Platform Info\r\n\r\nSignal Version: v1.27.3\r\n\r\n<!-- You can see Signal's version number at Help -> About or File -> About Signal Desktop -->\r\n\r\nOperating System: Mac OS 10.14.6\r\n\r\n<!-- Instructions for finding your OS version are here: http://whatsmyos.com/ -->\r\n\r\nLinked Device Version: iOS 12.1.4\r\n\r\n<!-- Android: Settings -> Advanced,  iOS: Settings -> General -> About -->\r\n\r\n### Link to Debug Log\r\n\r\n<!--\r\nImmediately after the bug has happened, submit a debug log via View -> Debug Log, then copy that URL here.\r\n\r\nIn most cases, a log from your other devices is also useful:\r\n  Android: https://support.signal.org/hc/en-us/articles/360007318591#android_debug\r\n  iOS: https://support.signal.org/hc/en-us/articles/360007318591#ios_debug\r\n-->\r\nhttps://debuglogs.org/15a8725f365ee86bc486058b6d6477bd8996ccdb9cd2292698b4fc563ef9dad8"},"comment":{"url":"https://api.github.com/repos/signalapp/Signal-Desktop/issues/comments/537093612","html_url":"https://github.com/signalapp/Signal-Desktop/issues/3633#issuecomment-537093612","issue_url":"https://api.github.com/repos/signalapp/Signal-Desktop/issues/3633","id":537093612,"node_id":"MDEyOklzc3VlQ29tbWVudDUzNzA5MzYxMg==","user":{"login":"kenpowers-signal","id":49649953,"node_id":"MDQ6VXNlcjQ5NjQ5OTUz","avatar_url":"https://avatars2.githubusercontent.com/u/49649953?v=4","gravatar_id":"","url":"https://api.github.com/users/kenpowers-signal","html_url":"https://github.com/kenpowers-signal","followers_url":"https://api.github.com/users/kenpowers-signal/followers","following_url":"https://api.github.com/users/kenpowers-signal/following{/other_user}","gists_url":"https://api.github.com/users/kenpowers-signal/gists{/gist_id}","starred_url":"https://api.github.com/users/kenpowers-signal/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kenpowers-signal/subscriptions","organizations_url":"https://api.github.com/users/kenpowers-signal/orgs","repos_url":"https://api.github.com/users/kenpowers-signal/repos","events_url":"https://api.github.com/users/kenpowers-signal/events{/privacy}","received_events_url":"https://api.github.com/users/kenpowers-signal/received_events","type":"User","site_admin":false},"created_at":"2019-10-01T15:33:06Z","updated_at":"2019-10-01T15:33:06Z","author_association":"COLLABORATOR","body":"Sessions are maintained between devices. When somebody sends you a message it is sent directly to all of your devices. Fundamentally Signal works with devices messaging each other. The only data which is synced between your devices is contacts."}}
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