{"action":"created","issue":{"url":"https://api.github.com/repos/learningequality/kolibri/issues/3308","repository_url":"https://api.github.com/repos/learningequality/kolibri","labels_url":"https://api.github.com/repos/learningequality/kolibri/issues/3308/labels{/name}","comments_url":"https://api.github.com/repos/learningequality/kolibri/issues/3308/comments","events_url":"https://api.github.com/repos/learningequality/kolibri/issues/3308/events","html_url":"https://github.com/learningequality/kolibri/issues/3308","id":302833952,"number":3308,"title":"can't run Kolibri 0.8 on Ubuntu 16.04 with Python 3","user":{"login":"lyw07","id":19424916,"avatar_url":"https://avatars2.githubusercontent.com/u/19424916?v=4","gravatar_id":"","url":"https://api.github.com/users/lyw07","html_url":"https://github.com/lyw07","followers_url":"https://api.github.com/users/lyw07/followers","following_url":"https://api.github.com/users/lyw07/following{/other_user}","gists_url":"https://api.github.com/users/lyw07/gists{/gist_id}","starred_url":"https://api.github.com/users/lyw07/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/lyw07/subscriptions","organizations_url":"https://api.github.com/users/lyw07/orgs","repos_url":"https://api.github.com/users/lyw07/repos","events_url":"https://api.github.com/users/lyw07/events{/privacy}","received_events_url":"https://api.github.com/users/lyw07/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":{"login":"lyw07","id":19424916,"avatar_url":"https://avatars2.githubusercontent.com/u/19424916?v=4","gravatar_id":"","url":"https://api.github.com/users/lyw07","html_url":"https://github.com/lyw07","followers_url":"https://api.github.com/users/lyw07/followers","following_url":"https://api.github.com/users/lyw07/following{/other_user}","gists_url":"https://api.github.com/users/lyw07/gists{/gist_id}","starred_url":"https://api.github.com/users/lyw07/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/lyw07/subscriptions","organizations_url":"https://api.github.com/users/lyw07/orgs","repos_url":"https://api.github.com/users/lyw07/repos","events_url":"https://api.github.com/users/lyw07/events{/privacy}","received_events_url":"https://api.github.com/users/lyw07/received_events","type":"User","site_admin":false},"assignees":[{"login":"lyw07","id":19424916,"avatar_url":"https://avatars2.githubusercontent.com/u/19424916?v=4","gravatar_id":"","url":"https://api.github.com/users/lyw07","html_url":"https://github.com/lyw07","followers_url":"https://api.github.com/users/lyw07/followers","following_url":"https://api.github.com/users/lyw07/following{/other_user}","gists_url":"https://api.github.com/users/lyw07/gists{/gist_id}","starred_url":"https://api.github.com/users/lyw07/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/lyw07/subscriptions","organizations_url":"https://api.github.com/users/lyw07/orgs","repos_url":"https://api.github.com/users/lyw07/repos","events_url":"https://api.github.com/users/lyw07/events{/privacy}","received_events_url":"https://api.github.com/users/lyw07/received_events","type":"User","site_admin":false}],"milestone":null,"comments":0,"created_at":"2018-03-06T19:28:19Z","updated_at":"2018-03-06T19:31:15Z","closed_at":null,"author_association":"CONTRIBUTOR","body":"<!--\r\nInstructions:\r\n * Fill out the sections below, replace …'s with information about your issue\r\n * Use the 'preview' function above this text box to verify formatting before submitting\r\n-->\r\n\r\n### Observed behavior\r\n<!--\r\nDescription of the behavior that was observed, including screenshots or other references when applicable\r\n-->\r\n\r\nWhen installing 0.8 kolibri whl file on Ubuntu 16.04 with Python 3, users can't run kolibri because it will exit with an error.\r\n\r\n\r\n\r\n### Expected behavior\r\n<!--\r\nDescription of what behavior was expected but did not occur\r\n-->\r\n\r\nUsers can run kolibri successfully\r\n\r\n### User-facing consequences\r\n<!--\r\nImplications and real-world consequences for learners, coaches, admins, and other users of the application\r\n-->\r\n\r\nIf users install kolibri on Ubuntu using debian installers (from PPA or .deb) or through whl file with Python 3, they will not able to run Kolibri.\r\n\r\n### Errors and logs\r\n<!--\r\nRelevant logs from:\r\n * the command line\r\n * ~/.kolibri/kolibri.log\r\n * the browser console\r\n\r\nPlease wrap errors in triple backticks for clean formatting like this:\r\n```\r\n01:10 info: something happened\r\n01:12 error: something bad happened\r\n```\r\n-->\r\n\r\n![virtualbox_ubuntu_06_03_2018_09_09_50](https://user-images.githubusercontent.com/19424916/37053469-1a52a4bc-2131-11e8-8926-ac00889139e3.png)\r\n\r\n### Steps to reproduce\r\n<!--\r\nPrecise steps that someone else can follow in order to see this behavior\r\n-->\r\n\r\n1. Download kolibri 0.8.0-beta1 whl file on Ubuntu 16.04\r\n2. run pip3 install kolibri-0.8.0-beta1.whl\r\n3. run kolibri start\r\n\r\n\r\n### Context\r\n<!--\r\nTell us about your environment, including:\r\n * Kolibri version\r\n * Operating system\r\n * Browser\r\n-->\r\n\r\nKolibri version: 0.8.0-beta1\r\nOperating system: Ubuntu 16.04\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/learningequality/kolibri/issues/comments/370899645","html_url":"https://github.com/learningequality/kolibri/issues/3308#issuecomment-370899645","issue_url":"https://api.github.com/repos/learningequality/kolibri/issues/3308","id":370899645,"user":{"login":"lyw07","id":19424916,"avatar_url":"https://avatars2.githubusercontent.com/u/19424916?v=4","gravatar_id":"","url":"https://api.github.com/users/lyw07","html_url":"https://github.com/lyw07","followers_url":"https://api.github.com/users/lyw07/followers","following_url":"https://api.github.com/users/lyw07/following{/other_user}","gists_url":"https://api.github.com/users/lyw07/gists{/gist_id}","starred_url":"https://api.github.com/users/lyw07/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/lyw07/subscriptions","organizations_url":"https://api.github.com/users/lyw07/orgs","repos_url":"https://api.github.com/users/lyw07/repos","events_url":"https://api.github.com/users/lyw07/events{/privacy}","received_events_url":"https://api.github.com/users/lyw07/received_events","type":"User","site_admin":false},"created_at":"2018-03-06T19:31:15Z","updated_at":"2018-03-06T19:31:15Z","author_association":"CONTRIBUTOR","body":"This error is introduced because we removed linux 64-bit cryptography on release-0.7, but we installs `pyopenssl` on release-0.8. Since the compatible version of cryptography isn't bundled inside kolibri anymore, the program is using the system cryptography, which is not compatible with the relatively newer version of `pyopenssl` we bundle inside kolibri."}}
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