{"action":"opened","issue":{"url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/9646","repository_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues","labels_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/9646/labels{/name}","comments_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/9646/comments","events_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/9646/events","html_url":"https://github.com/ContinuumIO/anaconda-issues/issues/9646","id":334530160,"node_id":"MDU6SXNzdWUzMzQ1MzAxNjA=","number":9646,"title":"Anaconda Cloud client extremely slow","user":{"login":"mivade","id":2805515,"node_id":"MDQ6VXNlcjI4MDU1MTU=","avatar_url":"https://avatars0.githubusercontent.com/u/2805515?v=4","gravatar_id":"","url":"https://api.github.com/users/mivade","html_url":"https://github.com/mivade","followers_url":"https://api.github.com/users/mivade/followers","following_url":"https://api.github.com/users/mivade/following{/other_user}","gists_url":"https://api.github.com/users/mivade/gists{/gist_id}","starred_url":"https://api.github.com/users/mivade/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mivade/subscriptions","organizations_url":"https://api.github.com/users/mivade/orgs","repos_url":"https://api.github.com/users/mivade/repos","events_url":"https://api.github.com/users/mivade/events{/privacy}","received_events_url":"https://api.github.com/users/mivade/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2018-06-21T14:50:58Z","updated_at":"2018-06-21T14:50:58Z","closed_at":null,"author_association":"NONE","body":"<!--\r\nThanks for opening an issue! A few things to keep in mind:\r\n\r\n- This issue tracker is for issues with installing Anaconda or Miniconda or \r\nwith packages built by Anaconda, Inc. like Anaconda Navigator. It is also a \r\nplace to request packages or other enhancements of the Anaconda Distribution.\r\n\r\nFor conda issues, you should open an issue at https://github.com/conda/conda/issues\r\nFor conda-build issues, you should open an issue at https://github.com/conda/conda-build\r\nFor an issue with a particular conda-forge package, you should open an issue on the \r\ncorresponding feedstock: https://github.com/conda-forge\r\n-->\r\n\r\n### Actual Behavior\r\n\r\nTrying to run any `anaconda` commands on one of my computers hangs for several minutes without anything happening. Example:\r\n\r\n```\r\n$ anaconda -v login\r\nUsing Anaconda API: https://api.anaconda.org\r\n```\r\n\r\nSeveral *minutes* later, it finally prompts for the username. The same behavior appears with other commands.\r\n\r\n### Expected Behavior\r\n\r\nConnection should happen within a few seconds or give some kind of timeout error.\r\n\r\n### Steps to Reproduce\r\n\r\nRun commands on affected computers. Unfortunately, this seems to be a machine-specific problem and I haven't found anything obvious. Help on how to debug this issue would be appreciated.\r\n\r\n\r\n##### Anaconda or Miniconda version:\r\n\r\n```\r\n$ conda --version\r\nconda 4.5.4\r\n\r\n$ anaconda -V\r\nanaconda Command line client (version 1.6.14)\r\n```\r\n\r\n##### Operating System:\r\n\r\nmacOS 10.12.6.\r\n\r\n##### `conda info`\r\n<!-- between the ticks below, paste the output of 'conda info' -->\r\n```\r\n     active environment : base\r\n    active env location : /Users/depalati/miniconda3\r\n            shell level : 1\r\n       user config file : /Users/depalati/.condarc\r\n populated config files :\r\n          conda version : 4.5.4\r\n    conda-build version : 3.8.1\r\n         python version : 3.6.4.final.0\r\n       base environment : /Users/depalati/miniconda3  (writable)\r\n           channel URLs : https://repo.anaconda.com/pkgs/main/osx-64\r\n                          https://repo.anaconda.com/pkgs/main/noarch\r\n                          https://repo.anaconda.com/pkgs/free/osx-64\r\n                          https://repo.anaconda.com/pkgs/free/noarch\r\n                          https://repo.anaconda.com/pkgs/r/osx-64\r\n                          https://repo.anaconda.com/pkgs/r/noarch\r\n                          https://repo.anaconda.com/pkgs/pro/osx-64\r\n                          https://repo.anaconda.com/pkgs/pro/noarch\r\n          package cache : /Users/depalati/miniconda3/pkgs\r\n                          /Users/depalati/.conda/pkgs\r\n       envs directories : /Users/depalati/miniconda3/envs\r\n                          /Users/depalati/.conda/envs\r\n               platform : osx-64\r\n             user-agent : conda/4.5.4 requests/2.18.4 CPython/3.6.4 Darwin/16.7.0 OSX/10.12.6\r\n                UID:GID : 508:20\r\n             netrc file : None\r\n           offline mode : False\r\n```\r\n\r\n##### `conda list --show-channel-urls`\r\n<!-- between the ticks below, paste the output of 'conda list --show-channel-urls' -->\r\n```\r\n# packages in environment at /Users/depalati/miniconda3:\r\n#\r\n# Name                    Version                   Build  Channel\r\n_nb_ext_conf              0.4.0                    py36_1    defaults\r\nalabaster                 0.7.10           py36h174008c_0    defaults\r\nanaconda-client           1.6.14                   py36_0    defaults\r\nappnope                   0.1.0            py36hf537a9a_0    defaults\r\narrow                     0.12.1                   py36_1    conda-forge\r\nasn1crypto                0.24.0                   py36_0    defaults\r\nattrs                     17.4.0                   py36_0    defaults\r\nbabel                     2.5.3                    py36_0    defaults\r\nbackcall                  0.1.0                    py36_0    defaults\r\nbeautifulsoup4            4.6.0            py36h72d3c9f_1    defaults\r\nbinaryornot               0.4.4                    py36_0    conda-forge\r\nbleach                    2.1.3                    py36_0    defaults\r\nbzip2                     1.0.6                hd86a083_4    defaults\r\nca-certificates           2018.03.07                    0    defaults\r\ncertifi                   2018.4.16                py36_0    defaults\r\ncffi                      1.11.4           py36h342bebf_0    defaults\r\nchardet                   3.0.4            py36h96c241c_1    defaults\r\nclick                     6.7              py36hec950be_0    defaults\r\ncloudpickle               0.5.2                    py36_1    defaults\r\nclyent                    1.2.2            py36hae3ad88_0    defaults\r\ncmlreaders                0.4.0                     <pip>\r\ncodecov                   2.0.15                    <pip>\r\nconda                     4.5.4                    py36_0    defaults\r\nconda-build               3.8.1                    py36_0    defaults\r\nconda-env                 2.6.0                h36134e3_0    defaults\r\nconda-verify              2.0.0            py36he837df3_0    defaults\r\ncookiecutter              1.6.0                    py36_0    conda-forge\r\ncoverage                  4.5.1                     <pip>\r\ncryptography              2.1.4            py36h842514c_0    defaults\r\ncycler                    0.10.0           py36hfc81398_0    defaults\r\ncytoolz                   0.9.0.1          py36h1de35cc_0    defaults\r\ndask-core                 0.17.2                   py36_0    defaults\r\ndbus                      1.13.2               h5243cc1_0    defaults\r\ndecorator                 4.2.1                    py36_0    defaults\r\ndistributed               1.21.6                   py36_0    defaults\r\ndocutils                  0.14             py36hbfde631_0    defaults\r\neigen                     3.3.3                h504d716_0    defaults\r\nentrypoints               0.2.3            py36hd81d71f_2    defaults\r\nexpat                     2.2.5                hb8e80ba_0    defaults\r\nfastcache                 1.0.2            py36h1de35cc_2    defaults\r\nfilelock                  3.0.4                    py36_0    defaults\r\nflake8                    3.5.0                    py36_1    defaults\r\nfreetype                  2.8                  h12048fb_1    defaults\r\nfuture                    0.16.0                   py36_0    conda-forge\r\ngettext                   0.19.8.1             h15daf44_3    defaults\r\nglib                      2.53.6               h33f6a65_2    defaults\r\nglob2                     0.6              py36h94c9186_0    defaults\r\ngmp                       6.1.2                hb37e062_1    defaults\r\ngmpy2                     2.0.8            py36hf9c35bd_2    defaults\r\nh5py                      2.7.1            py36h39cdac5_0    defaults\r\nhdf5                      1.10.1               ha036c08_1    defaults\r\nheapdict                  1.0.0                    py36_2    defaults\r\nhtml5lib                  1.0.1            py36h2f9c1c0_0    defaults\r\nhttpie                    0.9.9                     <pip>\r\nicu                       58.2                 h4b95b61_1    defaults\r\nidna                      2.6              py36h8628d0a_1    defaults\r\nimagesize                 1.0.0                    py36_0    defaults\r\nintel-openmp              2018.0.0                      8    defaults\r\nipykernel                 4.8.2                    py36_0    defaults\r\nipython                   6.3.1                    py36_0    defaults\r\nipython_genutils          0.2.0            py36h241746c_0    defaults\r\nipywidgets                7.2.1                    py36_0    defaults\r\njedi                      0.11.1                   py36_1    defaults\r\njinja2                    2.10             py36hd36f9c5_0    defaults\r\njinja2-time               0.2.0                    py36_1    conda-forge\r\njpeg                      9b                   he5867d9_2    defaults\r\njsonschema                2.6.0            py36hb385e00_0    defaults\r\njupyter_client            5.2.3                    py36_0    defaults\r\njupyter_core              4.4.0            py36h79cf704_0    defaults\r\nkiwisolver                1.0.1            py36h792292d_0    defaults\r\nlibcxx                    4.0.1                h579ed51_0    defaults\r\nlibcxxabi                 4.0.1                hebd6815_0    defaults\r\nlibedit                   3.1                  hb4e282d_0    defaults\r\nlibffi                    3.2.1                h475c297_4    defaults\r\nlibgfortran               3.0.1                h93005f0_2    defaults\r\nlibiconv                  1.15                 hdd342a3_7    defaults\r\nlibpng                    1.6.34               he12f830_0    defaults\r\nlibsodium                 1.0.16               h3efe00b_0    defaults\r\nlzo                       2.10                 h362108e_2    defaults\r\nmarkupsafe                1.0              py36h3a1e703_1    defaults\r\nmatplotlib                2.2.2            py36ha7267d0_0    defaults\r\nmccabe                    0.6.1            py36hdaeb55d_0    defaults\r\nmistune                   0.8.3                    py36_0    defaults\r\nmkl                       2018.0.2                      1    defaults\r\nmkl_fft                   1.0.1            py36h917ab60_0    defaults\r\nmkl_random                1.0.1            py36h78cc56f_0    defaults\r\nmore-itertools            4.1.0                    py36_0    defaults\r\nmpc                       1.0.3                h7a72875_5    defaults\r\nmpfr                      3.1.5                h711e7fd_2    defaults\r\nmpmath                    1.0.0            py36hf1b8295_2    defaults\r\nmsgpack-python            0.5.6            py36h04f5b5a_0    defaults\r\nnb_anacondacloud          1.4.0                    py36_0    defaults\r\nnb_conda                  2.2.1            py36h349edbb_0    defaults\r\nnb_conda_kernels          2.1.0                    py36_0    defaults\r\nnbconvert                 5.3.1            py36h810822e_0    defaults\r\nnbformat                  4.4.0            py36h827af21_0    defaults\r\nnbpresent                 3.0.2            py36hef4c988_1    defaults\r\nncurses                   6.0                  hd04f020_2    defaults\r\nnotebook                  5.4.1                    py36_0    defaults\r\nnumexpr                   2.6.4            py36habcfcfe_0    defaults\r\nnumpy                     1.14.2           py36ha9ae307_1    defaults\r\nnumpydoc                  0.8.0                    py36_0    defaults\r\nopenssl                   1.0.2o               h26aff7b_0    defaults\r\npackaging                 17.1                     py36_0    defaults\r\npandas                    0.23.0           py36h1702cab_0    defaults\r\npandoc                    1.19.2.1             ha5e8f32_1    defaults\r\npandocfilters             1.4.2            py36h3b0b094_1    defaults\r\nparso                     0.1.1            py36hc90e01c_0    defaults\r\npcre                      8.41                 hfb6ab37_1    defaults\r\npexpect                   4.4.0                    py36_0    defaults\r\npickleshare               0.7.4            py36hf512f8e_0    defaults\r\npip                       9.0.1            py36h1555ced_4    defaults\r\npipenv                    11.9.0                    <pip>\r\npkginfo                   1.4.2                    py36_1    defaults\r\npluggy                    0.6.0            py36hb1d0581_0    defaults\r\npoyo                      0.4.1                    py36_0    conda-forge\r\nprompt_toolkit            1.0.15           py36haeda067_0    defaults\r\npsutil                    5.4.3            py36h1de35cc_0    defaults\r\nptsa                      1.1.5            py36h6f730a9_2    pennmem\r\nptyprocess                0.5.2            py36he6521c3_0    defaults\r\npy                        1.5.3                    py36_0    defaults\r\npycodestyle               2.3.1            py36h83e8646_0    defaults\r\npycosat                   0.6.3            py36hee92d8f_0    defaults\r\npycparser                 2.18             py36h724b2fc_1    defaults\r\npyflakes                  1.6.0            py36hea45e83_0    defaults\r\npygments                  2.2.0            py36h240cd3f_0    defaults\r\npyopenssl                 17.5.0           py36h51e4350_0    defaults\r\npyparsing                 2.2.0            py36hb281f35_0    defaults\r\npyqt                      5.9.2            py36h11d3b92_0    defaults\r\npysocks                   1.6.7            py36hfa33cec_1    defaults\r\npytables                  3.4.2            py36hfbd7ab0_2    defaults\r\npytest                    3.5.1                    py36_0    defaults\r\npytest-cov                2.5.1                     <pip>\r\npython                    3.6.4                hc167b69_1    defaults\r\npython-dateutil           2.7.2                    py36_0    defaults\r\npython.app                2                py36h54569d5_7    defaults\r\npytz                      2018.3                   py36_0    defaults\r\npywavelets                0.5.2            py36h2710a04_0    defaults\r\npyyaml                    3.12             py36h2ba1e63_1    defaults\r\npyzmq                     17.0.0           py36h1de35cc_1    defaults\r\nqt                        5.9.5                h02808f3_0    defaults\r\nreadline                  7.0                  hc1231fa_4    defaults\r\nrequests                  2.18.4           py36h4516966_1    defaults\r\nruamel_yaml               0.15.35          py36h1de35cc_1    defaults\r\nscipy                     1.1.0            py36hcaad992_0    defaults\r\nsend2trash                1.5.0                    py36_0    defaults\r\nsetuptools                38.4.0                   py36_0    defaults\r\nsimplegeneric             0.8.1                    py36_2    defaults\r\nsip                       4.19.8           py36h0a44026_0    defaults\r\nsix                       1.11.0           py36h0e22d5e_1    defaults\r\nsnowballstemmer           1.2.1            py36h6c7b616_0    defaults\r\nsortedcontainers          1.5.9                    py36_0    defaults\r\nsphinx                    1.7.2                    py36_0    defaults\r\nsphinx-rtd-theme          0.3.0                     <pip>\r\nsphinxcontrib             1.0              py36h9364dc8_1    defaults\r\nsphinxcontrib-websupport  1.0.1            py36h92f4a7a_1    defaults\r\nsqlalchemy                1.2.7            py36hb402a30_0    defaults\r\nsqlite                    3.22.0               h3efe00b_0    defaults\r\nswig                      3.0.12               h1cb45b9_3    defaults\r\nsympy                     1.1.1            py36h7f3cf04_0    defaults\r\ntblib                     1.3.2            py36hda67792_0    defaults\r\nterminado                 0.8.1                    py36_1    defaults\r\ntestpath                  0.3.1            py36h625a49b_0    defaults\r\ntk                        8.6.7                h35a86e2_3    defaults\r\ntoolz                     0.9.0                    py36_0    defaults\r\ntornado                   5.0.1                    py36_1    defaults\r\ntraitlets                 4.3.2            py36h65bd3ce_0    defaults\r\ntraits                    4.6.0                    py36_0    defaults\r\ntyping                    3.6.4                    py36_0    defaults\r\nurllib3                   1.22             py36h68b9469_0    defaults\r\nvirtualenv                15.2.0                    <pip>\r\nvirtualenv-clone          0.3.0                     <pip>\r\nwcwidth                   0.1.7            py36h8c6ec74_0    defaults\r\nwebencodings              0.5.1            py36h3b9701d_1    defaults\r\nwheel                     0.30.0           py36h5eb2c71_1    defaults\r\nwhichcraft                0.4.1                    py36_0    conda-forge\r\nwidgetsnbextension        3.2.1                    py36_0    defaults\r\nxarray                    0.10.3                   py36_0    defaults\r\nxz                        5.2.3                h0278029_2    defaults\r\nyaml                      0.1.7                hc338f04_2    defaults\r\nzeromq                    4.2.5                h378b8a2_0    defaults\r\nzict                      0.1.3            py36h71da714_0    defaults\r\nzlib                      1.2.11               hf3cbc9b_2    defaults\r\n```\r\n"}}
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