{"action":"opened","issue":{"url":"https://api.github.com/repos/mscrivo/OotD/issues/103","repository_url":"https://api.github.com/repos/mscrivo/OotD","labels_url":"https://api.github.com/repos/mscrivo/OotD/issues/103/labels{/name}","comments_url":"https://api.github.com/repos/mscrivo/OotD/issues/103/comments","events_url":"https://api.github.com/repos/mscrivo/OotD/issues/103/events","html_url":"https://github.com/mscrivo/OotD/issues/103","id":350899544,"node_id":"MDU6SXNzdWUzNTA4OTk1NDQ=","number":103,"title":"ootd and Office 365","user":{"login":"ManleyRunner","id":24477066,"node_id":"MDQ6VXNlcjI0NDc3MDY2","avatar_url":"https://avatars2.githubusercontent.com/u/24477066?v=4","gravatar_id":"","url":"https://api.github.com/users/ManleyRunner","html_url":"https://github.com/ManleyRunner","followers_url":"https://api.github.com/users/ManleyRunner/followers","following_url":"https://api.github.com/users/ManleyRunner/following{/other_user}","gists_url":"https://api.github.com/users/ManleyRunner/gists{/gist_id}","starred_url":"https://api.github.com/users/ManleyRunner/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/ManleyRunner/subscriptions","organizations_url":"https://api.github.com/users/ManleyRunner/orgs","repos_url":"https://api.github.com/users/ManleyRunner/repos","events_url":"https://api.github.com/users/ManleyRunner/events{/privacy}","received_events_url":"https://api.github.com/users/ManleyRunner/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2018-08-15T17:40:23Z","updated_at":"2018-08-15T17:40:23Z","closed_at":null,"author_association":"NONE","body":"**Describe the bug**\r\nI get Error 5: Access is denied fault when I try to install the latest version while using Office 2016\r\n\r\n**To Reproduce**\r\nSteps to reproduce the behavior:\r\nI try to install the latest one, it asks me what folder to download the files into, looks like it starts up, and then gives me the error.\r\n\r\n**Expected behavior**\r\nthe program to install and the ability to use the program\r\n\r\n**Screenshots**\r\n![image](https://user-images.githubusercontent.com/24477066/44163097-5a913280-a090-11e8-9614-6d1de0525608.png)\r\n\r\n**Windows Version**\r\nWindows 7 Enterprise Open & Go 64 -- v2.38 SCV52 - 27 May 2016\r\n\r\n**Additional context and log file**\r\n2018-04-09 08:55:42.3857 DEBUG Checking to see if there is an instance running. \r\n2018-04-09 08:55:42.4175 DEBUG Successfully read reg key: HKLM\\Software\\Microsoft\\Office \r\n2018-04-09 08:55:42.4175 DEBUG Analyzing subkey '10.0' \r\n2018-04-09 08:55:42.4175 DEBUG Office Version: 10 Detected \r\n2018-04-09 08:55:42.4175 DEBUG Analyzing subkey '12.0' \r\n2018-04-09 08:55:42.4175 DEBUG Office Version: 12 Detected \r\n2018-04-09 08:55:42.4175 DEBUG Office Version: 12 Detected \r\n2018-04-09 08:55:42.4175 DEBUG Office 2003 or higher is installed, now checking for Outlook exe \r\n2018-04-09 08:55:42.4175 DEBUG Office path reported as: C:\\Program Files (x86)\\Microsoft Office\\Root\\Office16\\ \r\n2018-04-09 08:55:42.4175 DEBUG Checking for Outlook exe in: C:\\Program Files (x86)\\Microsoft Office\\Root\\Office16\\ \r\n2018-04-09 08:55:42.4175 DEBUG Outlook exe found.  We're all good. \r\n2018-04-09 08:55:48.9342 INFO Starting the instance manager and loading instances. \r\n2018-04-09 08:55:49.2521 DEBUG Loading app settings from registry \r\n2018-04-09 08:55:49.2521 DEBUG Settings Found. \r\n\r\nI guess that is the last date I used the program before I started getting issues.  So I tried to go to the website and look for a newer version.  I wonder if my company IT restrictions are not allowing me to download it.  I did the install/attempted it at home and I got the same error."}}
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