{"action":"created","issue":{"url":"https://api.github.com/repos/pupil-labs/pupil/issues/1275","repository_url":"https://api.github.com/repos/pupil-labs/pupil","labels_url":"https://api.github.com/repos/pupil-labs/pupil/issues/1275/labels{/name}","comments_url":"https://api.github.com/repos/pupil-labs/pupil/issues/1275/comments","events_url":"https://api.github.com/repos/pupil-labs/pupil/issues/1275/events","html_url":"https://github.com/pupil-labs/pupil/issues/1275","id":352949316,"node_id":"MDU6SXNzdWUzNTI5NDkzMTY=","number":1275,"title":"Missing eye*_timestamps.npy and corrupted video file","user":{"login":"mattem86","id":421110,"node_id":"MDQ6VXNlcjQyMTExMA==","avatar_url":"https://avatars0.githubusercontent.com/u/421110?v=4","gravatar_id":"","url":"https://api.github.com/users/mattem86","html_url":"https://github.com/mattem86","followers_url":"https://api.github.com/users/mattem86/followers","following_url":"https://api.github.com/users/mattem86/following{/other_user}","gists_url":"https://api.github.com/users/mattem86/gists{/gist_id}","starred_url":"https://api.github.com/users/mattem86/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mattem86/subscriptions","organizations_url":"https://api.github.com/users/mattem86/orgs","repos_url":"https://api.github.com/users/mattem86/repos","events_url":"https://api.github.com/users/mattem86/events{/privacy}","received_events_url":"https://api.github.com/users/mattem86/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":2,"created_at":"2018-08-22T13:16:40Z","updated_at":"2018-08-23T15:53:25Z","closed_at":null,"author_association":"NONE","body":"Sometimes the mp4 files are not readable (even with VLC) – I understand, that is due to corrupted headers (although I do not understand why it is happening so often) .... what I missed until today, is that the eye*.timestamps file for corrupted videos is missing!\r\n\r\nwe use windows, 1.8.26.... issue is apparent with both codecs (big and small file) ... world video seems to be always fine. we're using pupil capture, not mobile.\r\n\r\nIn rare cases only one eye is unreadable, but the other is fine.\r\n\r\nffmpeg says \"moov atom not found\" for the video files.\r\n\r\nSo far no clue inside the logs – both eye videos in this recording are damaged and the timestamps are missing. \r\n\r\n[capture.log](https://github.com/pupil-labs/pupil/files/2310431/capture.log)\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/pupil-labs/pupil/issues/comments/415468442","html_url":"https://github.com/pupil-labs/pupil/issues/1275#issuecomment-415468442","issue_url":"https://api.github.com/repos/pupil-labs/pupil/issues/1275","id":415468442,"node_id":"MDEyOklzc3VlQ29tbWVudDQxNTQ2ODQ0Mg==","user":{"login":"mkassner","id":1433767,"node_id":"MDQ6VXNlcjE0MzM3Njc=","avatar_url":"https://avatars0.githubusercontent.com/u/1433767?v=4","gravatar_id":"","url":"https://api.github.com/users/mkassner","html_url":"https://github.com/mkassner","followers_url":"https://api.github.com/users/mkassner/followers","following_url":"https://api.github.com/users/mkassner/following{/other_user}","gists_url":"https://api.github.com/users/mkassner/gists{/gist_id}","starred_url":"https://api.github.com/users/mkassner/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mkassner/subscriptions","organizations_url":"https://api.github.com/users/mkassner/orgs","repos_url":"https://api.github.com/users/mkassner/repos","events_url":"https://api.github.com/users/mkassner/events{/privacy}","received_events_url":"https://api.github.com/users/mkassner/received_events","type":"User","site_admin":false},"created_at":"2018-08-23T15:53:25Z","updated_at":"2018-08-23T15:53:25Z","author_association":"MEMBER","body":"Did any process crash (eye) during the recording. I have not seen this before. "}}
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