{"action":"created","issue":{"url":"https://api.github.com/repos/ValveSoftware/steam-for-linux/issues/5476","repository_url":"https://api.github.com/repos/ValveSoftware/steam-for-linux","labels_url":"https://api.github.com/repos/ValveSoftware/steam-for-linux/issues/5476/labels{/name}","comments_url":"https://api.github.com/repos/ValveSoftware/steam-for-linux/issues/5476/comments","events_url":"https://api.github.com/repos/ValveSoftware/steam-for-linux/issues/5476/events","html_url":"https://github.com/ValveSoftware/steam-for-linux/issues/5476","id":321036927,"number":5476,"title":"Kubuntu 18.04 Steam won't start, steam --reset command and deleting ~/.steam directories no use","user":{"login":"skyroz","id":19232159,"avatar_url":"https://avatars1.githubusercontent.com/u/19232159?v=4","gravatar_id":"","url":"https://api.github.com/users/skyroz","html_url":"https://github.com/skyroz","followers_url":"https://api.github.com/users/skyroz/followers","following_url":"https://api.github.com/users/skyroz/following{/other_user}","gists_url":"https://api.github.com/users/skyroz/gists{/gist_id}","starred_url":"https://api.github.com/users/skyroz/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/skyroz/subscriptions","organizations_url":"https://api.github.com/users/skyroz/orgs","repos_url":"https://api.github.com/users/skyroz/repos","events_url":"https://api.github.com/users/skyroz/events{/privacy}","received_events_url":"https://api.github.com/users/skyroz/received_events","type":"User","site_admin":false},"labels":[{"id":560475763,"url":"https://api.github.com/repos/ValveSoftware/steam-for-linux/labels/Distro%20Family:%20Ubuntu","name":"Distro Family: Ubuntu","color":"e95420","default":false}],"state":"open","locked":false,"assignee":{"login":"triage-valve","id":3173554,"avatar_url":"https://avatars2.githubusercontent.com/u/3173554?v=4","gravatar_id":"","url":"https://api.github.com/users/triage-valve","html_url":"https://github.com/triage-valve","followers_url":"https://api.github.com/users/triage-valve/followers","following_url":"https://api.github.com/users/triage-valve/following{/other_user}","gists_url":"https://api.github.com/users/triage-valve/gists{/gist_id}","starred_url":"https://api.github.com/users/triage-valve/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/triage-valve/subscriptions","organizations_url":"https://api.github.com/users/triage-valve/orgs","repos_url":"https://api.github.com/users/triage-valve/repos","events_url":"https://api.github.com/users/triage-valve/events{/privacy}","received_events_url":"https://api.github.com/users/triage-valve/received_events","type":"User","site_admin":false},"assignees":[{"login":"triage-valve","id":3173554,"avatar_url":"https://avatars2.githubusercontent.com/u/3173554?v=4","gravatar_id":"","url":"https://api.github.com/users/triage-valve","html_url":"https://github.com/triage-valve","followers_url":"https://api.github.com/users/triage-valve/followers","following_url":"https://api.github.com/users/triage-valve/following{/other_user}","gists_url":"https://api.github.com/users/triage-valve/gists{/gist_id}","starred_url":"https://api.github.com/users/triage-valve/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/triage-valve/subscriptions","organizations_url":"https://api.github.com/users/triage-valve/orgs","repos_url":"https://api.github.com/users/triage-valve/repos","events_url":"https://api.github.com/users/triage-valve/events{/privacy}","received_events_url":"https://api.github.com/users/triage-valve/received_events","type":"User","site_admin":false}],"milestone":null,"comments":4,"created_at":"2018-05-08T04:15:26Z","updated_at":"2018-05-17T02:48:50Z","closed_at":null,"author_association":"NONE","body":"Hi everyone. I'm running Kubuntu 18.04 and I have been utterly incapable of getting it to open since I upgraded from 16.04 to 18.04.\r\n\r\n* Steam client version (build number or date): 1.0.0.54+repack-5ubuntu1\r\n* Distribution (e.g. Ubuntu): Kubuntu 18.04\r\n* Opted into Steam client beta?: [Yes/No] No\r\n* Have you checked for system updates?: [Yes/No] Yes, quite a few times\r\n\r\nSo what happens when I try to simply run\r\n`steam` from the terminal\r\nI get no obvious errors, these are the messages I see:\r\n```\r\nRunning Steam on ubuntu 18.04 64-bit\r\nSTEAM_RUNTIME is enabled automatically\r\nPins up-to-date!\r\n[2018-05-07 21:06:35] Startup - updater built Apr  2 2018 15:23:43\r\nLooks like steam didn't shutdown cleanly, scheduling immediate update check\r\n[2018-05-07 21:06:35] Checking for update on startup\r\n[2018-05-07 21:06:35] Checking for available updates...\r\n[2018-05-07 21:06:35] Download skipped: /client/steam_client_ubuntu12 version 1522709999, installed version 1522709999\r\n[2018-05-07 21:06:35] Nothing to do\r\n[2018-05-07 21:06:35] Verifying installation...\r\n[2018-05-07 21:06:35] Performing checksum verification of executable files\r\n[2018-05-07 21:06:36] Verification complete\r\n```\r\nalso when I attempt `steam --reset` I get the error message:\r\n`Error: Couldn't find bootstrap, it's not safe to reset Steam. Please contact technical support.`\r\n\r\nAlso, very common fixes I've seen for this online include installing libnss-resolve:i386 and deleting the various ~/.steam directories and starting anew; Clearly, none of that has worked for me or else I would not be here. I have even reached out to Steam customer Support and they too have been at a total loss as for what to do, other than repeating the steps I just mentioned. I haven't been able to log on to Linux Steam in weeks now and have been using the Windows version with Wine in order to hop on and chat with my friends. I don't just use steam for chatting with my friends, as I have nearly a hundred games, but that is my main usage for it, and I really wish there was something I could do to fix it. As you all may be able to tell I've tried really hard at attempting to fix this myself with no results to show for it.\r\n\r\nThanks in advance to any of those willing to help.\r\n"},"comment":{"url":"https://api.github.com/repos/ValveSoftware/steam-for-linux/issues/comments/389727706","html_url":"https://github.com/ValveSoftware/steam-for-linux/issues/5476#issuecomment-389727706","issue_url":"https://api.github.com/repos/ValveSoftware/steam-for-linux/issues/5476","id":389727706,"user":{"login":"noobmagnet","id":20076010,"avatar_url":"https://avatars0.githubusercontent.com/u/20076010?v=4","gravatar_id":"","url":"https://api.github.com/users/noobmagnet","html_url":"https://github.com/noobmagnet","followers_url":"https://api.github.com/users/noobmagnet/followers","following_url":"https://api.github.com/users/noobmagnet/following{/other_user}","gists_url":"https://api.github.com/users/noobmagnet/gists{/gist_id}","starred_url":"https://api.github.com/users/noobmagnet/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/noobmagnet/subscriptions","organizations_url":"https://api.github.com/users/noobmagnet/orgs","repos_url":"https://api.github.com/users/noobmagnet/repos","events_url":"https://api.github.com/users/noobmagnet/events{/privacy}","received_events_url":"https://api.github.com/users/noobmagnet/received_events","type":"User","site_admin":false},"created_at":"2018-05-17T02:48:50Z","updated_at":"2018-05-17T02:48:50Z","author_association":"NONE","body":"I know it doesn't fix your install really, but I would try using Ikey's snap with LSI on or off depending on your taste... [Ikey's Snap /w LSI](https://github.com/solus-project/linux-steam-integration)\r\n\r\nJust follow the instructions and run the steam snap, you will know which one is running by which steam directory folder it looks for games it, and it will be in the snaps directory. If you want to keep running it, add your other library with your games in it and uninstall the Ubuntu version so you don't get confused because they go by the same name in your apps list. "}}
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