{"action":"created","issue":{"url":"https://api.github.com/repos/asciidisco/plugin.video.netflix/issues/286","repository_url":"https://api.github.com/repos/asciidisco/plugin.video.netflix","labels_url":"https://api.github.com/repos/asciidisco/plugin.video.netflix/issues/286/labels{/name}","comments_url":"https://api.github.com/repos/asciidisco/plugin.video.netflix/issues/286/comments","events_url":"https://api.github.com/repos/asciidisco/plugin.video.netflix/issues/286/events","html_url":"https://github.com/asciidisco/plugin.video.netflix/issues/286","id":293960646,"number":286,"title":"Libreelec, video is not playing, or at least not showing up","user":{"login":"luisspuerto","id":22882880,"avatar_url":"https://avatars1.githubusercontent.com/u/22882880?v=4","gravatar_id":"","url":"https://api.github.com/users/luisspuerto","html_url":"https://github.com/luisspuerto","followers_url":"https://api.github.com/users/luisspuerto/followers","following_url":"https://api.github.com/users/luisspuerto/following{/other_user}","gists_url":"https://api.github.com/users/luisspuerto/gists{/gist_id}","starred_url":"https://api.github.com/users/luisspuerto/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/luisspuerto/subscriptions","organizations_url":"https://api.github.com/users/luisspuerto/orgs","repos_url":"https://api.github.com/users/luisspuerto/repos","events_url":"https://api.github.com/users/luisspuerto/events{/privacy}","received_events_url":"https://api.github.com/users/luisspuerto/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":7,"created_at":"2018-02-02T17:14:47Z","updated_at":"2018-02-06T08:01:41Z","closed_at":null,"author_association":"NONE","body":"*I'm submitting a ...*\r\n  - [x] bug report\r\n  - [ ] feature request\r\n  - [x] support request\r\n\r\n## General information\r\n\r\n### Prerequisites\r\n\r\n* [x] Are you running the latest version?\r\n\r\n### Description\r\n\r\n[Description of the bug or feature]\r\n\r\nWhen I start libreelect after a while there is a notification telling that has been an error in Netflix plugging and that I have to check the log. When I try to play the video inside to plugging nothing shows up, but for Kodi something it's playing. I can see it on my remote and on the upper right corner of the screen. \r\n\r\nSometimes after a while there is message saying that there has been an error in the video or something similar. But I don't know if it's really related. \r\n\r\n## Context (Environment)\r\n\r\n### Installation\r\n\r\n* [ ] I installed the plugin via zip from the Releases page\r\n* [x] I´m using the Netflix Repo\r\n* [ ] I´m using a different source (Please tell which)\r\n\r\n### Operating System\r\n\r\n* [ ] Linux (x86/x64)\r\n* [ ] OSX (x86/x64)\r\n* [ ] Windows (x86/x64)\r\n* [x] Linux (ARM)\r\n* [ ] Android\r\n\r\n#### Additional informatin on the environment\r\n\r\nI have the last build of [Libreelec 9 with Kodi 18 from Mildhouse](https://forum.kodi.tv/showthread.php?tid=298462) and the [Estuary Mod Skin ](https://forum.kodi.tv/showthread.php?tid=306757). \r\n\r\nI'm using a Raspberry Pi 3 Model B.\r\n\r\n## Debug log\r\n\r\nhttps://gist.github.com/luisspuerto/6b10dd719cb149342913720a7f1afbe4\r\n\r\n* I have more log files: \r\n\r\nhttps://gist.github.com/0676a84159bd4636e072ebab6f54da95\r\nhttps://gist.github.com/62b4b48b9925fd68fed517f765dbafe0\r\nhttps://gist.github.com/a9aa9a0f741075135e2f58ac5b1ed266\r\nhttps://gist.github.com/700253b0dfced1ff7039dd93daff2bc2\r\n\r\n## Other information\r\n\r\nI installed very recently on the Pi this Libreelec Alpha and after run `getwidevine.sh` the plugin worked really well. I installed also Estuary Mod Skin and begin to configure several things of the interface and so on and I think I rebooted the Pi several times in the process. Everything worked. Next day I was to check on something and I don't know why I rebooted the Pi again. After that, the error message begin to appear and the video don't work. \r\n\r\nI've tried to uninstall the plugin and reinstall again, but the the same error. \r\n\r\nAny help it's much appreciated. \r\n\r\n### Screenshots\r\n\r\nFirst this message appear just after a 30' of restart the Raspberry Pi\r\n![screenshot001](https://user-images.githubusercontent.com/22882880/35745045-9def212e-084a-11e8-90b5-0b5749acac06.png)\r\n\r\nThen, when I go to the plugin interface and I try to play a video it begins to load\r\n![screenshot002](https://user-images.githubusercontent.com/22882880/35745046-9e214604-084a-11e8-87ba-b273629b2646.png)\r\n\r\nIt makes a really short pause and continue loading. \r\n![screenshot003](https://user-images.githubusercontent.com/22882880/35745048-9e41cef6-084a-11e8-85cc-0db04c0986df.png)\r\n\r\nAnd then stop loading and nothing happens. \r\n![screenshot004](https://user-images.githubusercontent.com/22882880/35745049-9e675842-084a-11e8-9fe9-0c63c0fa1293.png)\r\n\r\nIf I exit the plugin, I can see that for Kodi the video is playing, because in the upper right corner the is the icon of the video playing. No sound, though. \r\n![screenshot005](https://user-images.githubusercontent.com/22882880/35745050-9e9a91b2-084a-11e8-9305-797cf77672c5.png)\r\n\r\nI can stop the video\r\n![screenshot006](https://user-images.githubusercontent.com/22882880/35745051-9ec2a594-084a-11e8-906c-765b33d7a707.png)\r\n\r\nI can even rate the video with Trak\r\n![screenshot007](https://user-images.githubusercontent.com/22882880/35745052-9f08a602-084a-11e8-95a5-f0c3378feb9a.png)\r\n\r\n**Edit 3rd of February 2018 at 16m:03 UTC** \r\nThis is message about the failed video I was telling you before\r\n![screenshot009](https://user-images.githubusercontent.com/22882880/35768945-439214a8-090c-11e8-99a2-52f7a31a7045.png)\r\n"},"comment":{"url":"https://api.github.com/repos/asciidisco/plugin.video.netflix/issues/comments/363341162","html_url":"https://github.com/asciidisco/plugin.video.netflix/issues/286#issuecomment-363341162","issue_url":"https://api.github.com/repos/asciidisco/plugin.video.netflix/issues/286","id":363341162,"user":{"login":"luisspuerto","id":22882880,"avatar_url":"https://avatars1.githubusercontent.com/u/22882880?v=4","gravatar_id":"","url":"https://api.github.com/users/luisspuerto","html_url":"https://github.com/luisspuerto","followers_url":"https://api.github.com/users/luisspuerto/followers","following_url":"https://api.github.com/users/luisspuerto/following{/other_user}","gists_url":"https://api.github.com/users/luisspuerto/gists{/gist_id}","starred_url":"https://api.github.com/users/luisspuerto/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/luisspuerto/subscriptions","organizations_url":"https://api.github.com/users/luisspuerto/orgs","repos_url":"https://api.github.com/users/luisspuerto/repos","events_url":"https://api.github.com/users/luisspuerto/events{/privacy}","received_events_url":"https://api.github.com/users/luisspuerto/received_events","type":"User","site_admin":false},"created_at":"2018-02-06T08:01:41Z","updated_at":"2018-02-06T08:01:41Z","author_association":"NONE","body":"@MilhouseVH But, is it usually related to the widgets? "}}
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