{"action":"created","issue":{"url":"https://api.github.com/repos/Microsoft/WindowsTemplateStudio/issues/1532","repository_url":"https://api.github.com/repos/Microsoft/WindowsTemplateStudio","labels_url":"https://api.github.com/repos/Microsoft/WindowsTemplateStudio/issues/1532/labels{/name}","comments_url":"https://api.github.com/repos/Microsoft/WindowsTemplateStudio/issues/1532/comments","events_url":"https://api.github.com/repos/Microsoft/WindowsTemplateStudio/issues/1532/events","html_url":"https://github.com/Microsoft/WindowsTemplateStudio/issues/1532","id":279992641,"node_id":"MDU6SXNzdWUyNzk5OTI2NDE=","number":1532,"title":"VSIX install failed","user":{"login":"Licantrop0","id":2388430,"node_id":"MDQ6VXNlcjIzODg0MzA=","avatar_url":"https://avatars1.githubusercontent.com/u/2388430?v=4","gravatar_id":"","url":"https://api.github.com/users/Licantrop0","html_url":"https://github.com/Licantrop0","followers_url":"https://api.github.com/users/Licantrop0/followers","following_url":"https://api.github.com/users/Licantrop0/following{/other_user}","gists_url":"https://api.github.com/users/Licantrop0/gists{/gist_id}","starred_url":"https://api.github.com/users/Licantrop0/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Licantrop0/subscriptions","organizations_url":"https://api.github.com/users/Licantrop0/orgs","repos_url":"https://api.github.com/users/Licantrop0/repos","events_url":"https://api.github.com/users/Licantrop0/events{/privacy}","received_events_url":"https://api.github.com/users/Licantrop0/received_events","type":"User","site_admin":false},"labels":[{"id":504921179,"node_id":"MDU6TGFiZWw1MDQ5MjExNzk=","url":"https://api.github.com/repos/Microsoft/WindowsTemplateStudio/labels/bug","name":"bug","color":"ee0701","default":true}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":{"url":"https://api.github.com/repos/Microsoft/WindowsTemplateStudio/milestones/5","html_url":"https://github.com/Microsoft/WindowsTemplateStudio/milestone/5","labels_url":"https://api.github.com/repos/Microsoft/WindowsTemplateStudio/milestones/5/labels","id":2453452,"node_id":"MDk6TWlsZXN0b25lMjQ1MzQ1Mg==","number":5,"title":"Backlog","description":"","creator":{"login":"crutkas","id":1462282,"node_id":"MDQ6VXNlcjE0NjIyODI=","avatar_url":"https://avatars2.githubusercontent.com/u/1462282?v=4","gravatar_id":"","url":"https://api.github.com/users/crutkas","html_url":"https://github.com/crutkas","followers_url":"https://api.github.com/users/crutkas/followers","following_url":"https://api.github.com/users/crutkas/following{/other_user}","gists_url":"https://api.github.com/users/crutkas/gists{/gist_id}","starred_url":"https://api.github.com/users/crutkas/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/crutkas/subscriptions","organizations_url":"https://api.github.com/users/crutkas/orgs","repos_url":"https://api.github.com/users/crutkas/repos","events_url":"https://api.github.com/users/crutkas/events{/privacy}","received_events_url":"https://api.github.com/users/crutkas/received_events","type":"User","site_admin":false},"open_issues":89,"closed_issues":28,"state":"open","created_at":"2017-04-12T17:44:07Z","updated_at":"2018-06-26T17:21:38Z","due_on":null,"closed_at":null},"comments":32,"created_at":"2017-12-07T03:55:22Z","updated_at":"2018-06-28T15:24:42Z","closed_at":null,"author_association":"NONE","body":"**<WTS_team>**\r\n\r\n**What happened**\r\nCurrently the belief is, on updating, the prior version fails to uninstall for some reason, (maybe a file lock) but the new version still installs and updates the VS configuration.  This gets VS extension manager into a state where it sees both but can't uninstall the older version.\r\n\r\n**First item we need in helping to debug are logs:**\r\nWe’ll need the full setup logs by running https://aka.ms/vscollect.exe (please place the zip here in the issue). %temp% folder and copy VSLogs.zip.  If that fails, please email me them at crutkas@microsoft.com  We need the install logs to help see why we are getting into this weird state.\r\n\r\n**Manual workaround:**  \r\n1. Look at logs and validate folder.  should be in: C:\\PROGRAM FILES (X86)\\MICROSOFT VISUAL STUDIO\\2017\\ENTERPRISE\\COMMON7\\IDE\\EXTENSIONS\\ with a folder something in tune of: _INU2PILL.SXO_\r\n2. delete folder\r\n3. Open VS command line prompt in admin mode\r\n4. Run command: devenv /updateconfiguration\r\n5. VS will now see the newer version / be able to update.\r\n\r\n**</WTS_team>**\r\n\r\n\r\nTried to update to latest version, got these screens:\r\n![image](https://user-images.githubusercontent.com/2388430/33698091-2a692348-dabf-11e7-99c0-e2147d041d9d.png)\r\n![image](https://user-images.githubusercontent.com/2388430/33698127-56533570-dabf-11e7-99f8-5055e7183d24.png)\r\n\r\nlogs:\r\n[VSIXInstaller_c55b6715-c73c-434c-8205-b369bf257f49.log](https://github.com/Microsoft/WindowsTemplateStudio/files/1537738/VSIXInstaller_c55b6715-c73c-434c-8205-b369bf257f49.log)"},"comment":{"url":"https://api.github.com/repos/Microsoft/WindowsTemplateStudio/issues/comments/401073555","html_url":"https://github.com/Microsoft/WindowsTemplateStudio/issues/1532#issuecomment-401073555","issue_url":"https://api.github.com/repos/Microsoft/WindowsTemplateStudio/issues/1532","id":401073555,"node_id":"MDEyOklzc3VlQ29tbWVudDQwMTA3MzU1NQ==","user":{"login":"crutkas","id":1462282,"node_id":"MDQ6VXNlcjE0NjIyODI=","avatar_url":"https://avatars2.githubusercontent.com/u/1462282?v=4","gravatar_id":"","url":"https://api.github.com/users/crutkas","html_url":"https://github.com/crutkas","followers_url":"https://api.github.com/users/crutkas/followers","following_url":"https://api.github.com/users/crutkas/following{/other_user}","gists_url":"https://api.github.com/users/crutkas/gists{/gist_id}","starred_url":"https://api.github.com/users/crutkas/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/crutkas/subscriptions","organizations_url":"https://api.github.com/users/crutkas/orgs","repos_url":"https://api.github.com/users/crutkas/repos","events_url":"https://api.github.com/users/crutkas/events{/privacy}","received_events_url":"https://api.github.com/users/crutkas/received_events","type":"User","site_admin":false},"created_at":"2018-06-28T15:24:42Z","updated_at":"2018-06-28T15:24:42Z","author_association":"MEMBER","body":"@sibille has there bee any forward movement on this?"}}
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