{"action":"created","issue":{"url":"https://api.github.com/repos/facebookincubator/facebook-for-woocommerce/issues/765","repository_url":"https://api.github.com/repos/facebookincubator/facebook-for-woocommerce","labels_url":"https://api.github.com/repos/facebookincubator/facebook-for-woocommerce/issues/765/labels{/name}","comments_url":"https://api.github.com/repos/facebookincubator/facebook-for-woocommerce/issues/765/comments","events_url":"https://api.github.com/repos/facebookincubator/facebook-for-woocommerce/issues/765/events","html_url":"https://github.com/facebookincubator/facebook-for-woocommerce/issues/765","id":380212818,"node_id":"MDU6SXNzdWUzODAyMTI4MTg=","number":765,"title":"Synced all my products to Facebook shop. But after a while shows out of stock!","user":{"login":"Glawing","id":22980479,"node_id":"MDQ6VXNlcjIyOTgwNDc5","avatar_url":"https://avatars2.githubusercontent.com/u/22980479?v=4","gravatar_id":"","url":"https://api.github.com/users/Glawing","html_url":"https://github.com/Glawing","followers_url":"https://api.github.com/users/Glawing/followers","following_url":"https://api.github.com/users/Glawing/following{/other_user}","gists_url":"https://api.github.com/users/Glawing/gists{/gist_id}","starred_url":"https://api.github.com/users/Glawing/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Glawing/subscriptions","organizations_url":"https://api.github.com/users/Glawing/orgs","repos_url":"https://api.github.com/users/Glawing/repos","events_url":"https://api.github.com/users/Glawing/events{/privacy}","received_events_url":"https://api.github.com/users/Glawing/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":4,"created_at":"2018-11-13T12:55:38Z","updated_at":"2018-11-13T17:52:40Z","closed_at":null,"author_association":"NONE","body":"I used the plugin to sync all my products. First I had to do the \"deactivate\" and \"activate\" all products for being published. This was done in business.facebook.com.\r\n\r\nEverything got sorted and showed correctly but now a couple of days later it says everything is \"out of stock\" even though business.facebook.com showing in stock and my woocommerce also.\r\n\r\nHow can I change this? Who to talk to?\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/facebookincubator/facebook-for-woocommerce/issues/comments/438370867","html_url":"https://github.com/facebookincubator/facebook-for-woocommerce/issues/765#issuecomment-438370867","issue_url":"https://api.github.com/repos/facebookincubator/facebook-for-woocommerce/issues/765","id":438370867,"node_id":"MDEyOklzc3VlQ29tbWVudDQzODM3MDg2Nw==","user":{"login":"jieminz22","id":34040272,"node_id":"MDQ6VXNlcjM0MDQwMjcy","avatar_url":"https://avatars3.githubusercontent.com/u/34040272?v=4","gravatar_id":"","url":"https://api.github.com/users/jieminz22","html_url":"https://github.com/jieminz22","followers_url":"https://api.github.com/users/jieminz22/followers","following_url":"https://api.github.com/users/jieminz22/following{/other_user}","gists_url":"https://api.github.com/users/jieminz22/gists{/gist_id}","starred_url":"https://api.github.com/users/jieminz22/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jieminz22/subscriptions","organizations_url":"https://api.github.com/users/jieminz22/orgs","repos_url":"https://api.github.com/users/jieminz22/repos","events_url":"https://api.github.com/users/jieminz22/events{/privacy}","received_events_url":"https://api.github.com/users/jieminz22/received_events","type":"User","site_admin":false},"created_at":"2018-11-13T17:52:40Z","updated_at":"2018-11-13T17:52:40Z","author_association":"NONE","body":"## Automated Support Message\r\n\r\nHello,\r\n\r\nThanks for your interest in our plugin! Our developer team tries to provide personal support on GitHub whenever possible.\r\n\r\nIf you have a feature request or feedback for the developers, reply with `Feature Request` or `Feedback`.\r\nIf you are a developer or have a question for the developers related to code, reply with `Developer Question`.\r\nIf you are running ads with us, reply with `Advertiser`.\r\n\r\nIf you have encountered a bug or a problem with the plugin, keep reading for information that can help you resolve the issue yourself or provide us details we need to help you.\r\n\r\n## Search Existing Issues\r\n\r\nFirst, please [search our issues](https://github.com/facebookincubator/facebook-for-woocommerce/issues?q=) to see if your problem has been reported before.\r\nThere may already be a workaround or a solution to your problem. You can use the [search bar](https://github.com/facebookincubator/facebook-for-woocommerce/issues?q=) near the top of our issues page. Be sure to search both _open_ and _closed_ issues.\r\nIf you do find a similar issue, leave a comment on that issue instead of creating a new one. Your comment helps us prioritize which existing issues are important and urgent.\r\n\r\n## Common Resolution Methods\r\n\r\nIf you are experiencing a problem or bug and have not found any similar issue, please try the following:\r\n\r\n* Upgrade to the latest version of the plugin\r\n* Try to `Resync` products using the button on the plugin config page\r\n* Reset the plugin by selecting `Reconfigure > Advanced Options > Delete`, and setting up this plugin again\r\n* Try deactivating other plugins that you think may be interfering, then reset and set up again\r\n\r\n## Necessary Information\r\n\r\nIf the above steps did not help, please provide the following information in your next comment in order for us to debug your problem:\r\n\r\n* WooCommerce version\r\n* WordPress version\r\n* Plugin version (please note: we only support up-to-date versions of the plugin)\r\n* A screenshot of where you see the problem (for example: if it is on Facebook, provide a screenshot of Facebook, if it is on WooCommerce, provide a screenshot of WooCommerce. You can provide multiple screenshots if the problem relates to different screens.)\r\n* The URL of your website\r\n* The URL of your Facebook Page\r\n* The URL(s) of where you took your screenshot(s)\r\n* If applicable, detailed steps you took in order to see the problem\r\n\r\nPlease include `Debug Ready` in your reply so our automated system can note your issue for manual review. Please be aware that due to a high volume of issues, we may not be able to respond immediately.\r\n\r\n## Response Time\r\n\r\nWe prioritize issues with the tags `Advertiser` or `Multiple Reports`.\r\nFor issues that have the tags `Debug Ready`, `Feature Request` or `Developer Question`, we aim to respond within 30 days.\r\n\r\nIf you have not responded to our automated message with one of the above phrases, such as `Debug Ready`, we may close your issue after 30 days. If a `Feature Request` is inactive (without new requests, messages or pull requests) for 6 months, we may close it.\r\n\r\nPlease note that we are not always able to provide support for issues related to interaction from other plugins with this plugin or related to the Facebook advertising interface. To get support related to Facebook ads, try visiting the [Facebook Ads Help Center](https://www.facebook.com/business/help).\r\n\r\nFor more information on our response times, visit [Facebook Support on GitHub](https://github.com/facebookincubator/facebook-for-woocommerce/wiki/Facebook-Support-on-GitHub).\r\n\r\nThank you,\r\nThe Facebook Dev Team\r\n"}}
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