{"action":"created","issue":{"url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/9829","repository_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues","labels_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/9829/labels{/name}","comments_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/9829/comments","events_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/9829/events","html_url":"https://github.com/ContinuumIO/anaconda-issues/issues/9829","id":345283035,"node_id":"MDU6SXNzdWUzNDUyODMwMzU=","number":9829,"title":"Anaconda Navigator failing to open","user":{"login":"aniura","id":41794994,"node_id":"MDQ6VXNlcjQxNzk0OTk0","avatar_url":"https://avatars0.githubusercontent.com/u/41794994?v=4","gravatar_id":"","url":"https://api.github.com/users/aniura","html_url":"https://github.com/aniura","followers_url":"https://api.github.com/users/aniura/followers","following_url":"https://api.github.com/users/aniura/following{/other_user}","gists_url":"https://api.github.com/users/aniura/gists{/gist_id}","starred_url":"https://api.github.com/users/aniura/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/aniura/subscriptions","organizations_url":"https://api.github.com/users/aniura/orgs","repos_url":"https://api.github.com/users/aniura/repos","events_url":"https://api.github.com/users/aniura/events{/privacy}","received_events_url":"https://api.github.com/users/aniura/received_events","type":"User","site_admin":false},"labels":[{"id":215956978,"node_id":"MDU6TGFiZWwyMTU5NTY5Nzg=","url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/labels/pending:feedback","name":"pending:feedback","color":"d4c5f9","default":false},{"id":355353255,"node_id":"MDU6TGFiZWwzNTUzNTMyNTU=","url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/labels/pkg:navigator","name":"pkg:navigator","color":"fbca04","default":false}],"state":"open","locked":false,"assignee":{"login":"goanpeca","id":3627835,"node_id":"MDQ6VXNlcjM2Mjc4MzU=","avatar_url":"https://avatars3.githubusercontent.com/u/3627835?v=4","gravatar_id":"","url":"https://api.github.com/users/goanpeca","html_url":"https://github.com/goanpeca","followers_url":"https://api.github.com/users/goanpeca/followers","following_url":"https://api.github.com/users/goanpeca/following{/other_user}","gists_url":"https://api.github.com/users/goanpeca/gists{/gist_id}","starred_url":"https://api.github.com/users/goanpeca/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/goanpeca/subscriptions","organizations_url":"https://api.github.com/users/goanpeca/orgs","repos_url":"https://api.github.com/users/goanpeca/repos","events_url":"https://api.github.com/users/goanpeca/events{/privacy}","received_events_url":"https://api.github.com/users/goanpeca/received_events","type":"User","site_admin":false},"assignees":[{"login":"goanpeca","id":3627835,"node_id":"MDQ6VXNlcjM2Mjc4MzU=","avatar_url":"https://avatars3.githubusercontent.com/u/3627835?v=4","gravatar_id":"","url":"https://api.github.com/users/goanpeca","html_url":"https://github.com/goanpeca","followers_url":"https://api.github.com/users/goanpeca/followers","following_url":"https://api.github.com/users/goanpeca/following{/other_user}","gists_url":"https://api.github.com/users/goanpeca/gists{/gist_id}","starred_url":"https://api.github.com/users/goanpeca/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/goanpeca/subscriptions","organizations_url":"https://api.github.com/users/goanpeca/orgs","repos_url":"https://api.github.com/users/goanpeca/repos","events_url":"https://api.github.com/users/goanpeca/events{/privacy}","received_events_url":"https://api.github.com/users/goanpeca/received_events","type":"User","site_admin":false}],"milestone":null,"comments":3,"created_at":"2018-07-27T16:06:58Z","updated_at":"2018-07-28T01:58:50Z","closed_at":null,"author_association":"NONE","body":"<!--\r\nThanks for opening an issue! A few things to keep in mind:\r\n\r\n- This issue tracker is for issues with installing Anaconda or Miniconda or \r\nwith packages built by Anaconda, Inc. like Anaconda Navigator. It is also a \r\nplace to request packages or other enhancements of the Anaconda Distribution.\r\n\r\nFor conda issues, you should open an issue at https://github.com/conda/conda/issues\r\nFor conda-build issues, you should open an issue at https://github.com/conda/conda-build\r\nFor an issue with a particular conda-forge package, you should open an issue on the \r\ncorresponding feedstock: https://github.com/conda-forge\r\n-->\r\n\r\n### Actual Behavior\r\n\r\n<!-- What actually happens? -->\r\nAfter typing anaconda-navigator in the console, it shows the initializing image and stays there\r\n### Expected Behavior\r\nNavigator starts\r\n<!-- What do you think should happen? -->\r\n??\r\n### Steps to Reproduce\r\n\r\n<!-- Steps to reproduce issue. -->\r\n\r\nType anaconda-navigator in the console\r\n\r\n##### Anaconda or Miniconda version:\r\n\r\nconda 4.5.8\r\n##### Operating System:\r\nLinux aniura-Inspiron-7460 4.10.0-21-generic #23~16.04.1-Ubuntu SMP Tue May 2 12:57:17 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux\r\n\r\n##### `conda info`\r\n<!-- between the ticks below, paste the output of 'conda info' -->\r\n```\r\nactive environment : None\r\n       user config file : /home/aniura/.condarc\r\n populated config files : /home/aniura/.condarc\r\n          conda version : 4.5.8\r\n    conda-build version : not installed\r\n         python version : 3.6.1.final.0\r\n       base environment : /home/aniura/anaconda3  (writable)\r\n           channel URLs : https://repo.anaconda.com/pkgs/main/linux-64\r\n                          https://repo.anaconda.com/pkgs/main/noarch\r\n                          https://repo.anaconda.com/pkgs/free/linux-64\r\n                          https://repo.anaconda.com/pkgs/free/noarch\r\n                          https://repo.anaconda.com/pkgs/r/linux-64\r\n                          https://repo.anaconda.com/pkgs/r/noarch\r\n                          https://repo.anaconda.com/pkgs/pro/linux-64\r\n                          https://repo.anaconda.com/pkgs/pro/noarch\r\n          package cache : /home/aniura/anaconda3/pkgs\r\n                          /home/aniura/.conda/pkgs\r\n       envs directories : /home/aniura/anaconda3/envs\r\n                          /home/aniura/.conda/envs\r\n               platform : linux-64\r\n             user-agent : conda/4.5.8 requests/2.14.2 CPython/3.6.1 Linux/4.10.0-21-generic linuxmint/18.1 glibc/2.23\r\n                UID:GID : 1000:1000\r\n             netrc file : None\r\n           offline mode : False\r\n```\r\n\r\n##### `conda list --show-channel-urls`\r\n<!-- between the ticks below, paste the output of 'conda list --show-channel-urls' -->\r\n```\r\n# packages in environment at /home/aniura/anaconda3:\r\n#\r\n# Name                    Version                   Build  Channel\r\n_license                  1.1                      py36_1    defaults\r\nalabaster                 0.7.10                   py36_0    defaults\r\nanaconda                  custom                   py36_0    defaults\r\nanaconda-client           1.6.11                   py36_0    defaults\r\nanaconda-navigator        1.8.4                    py36_0    defaults\r\nanaconda-project          0.6.0                    py36_0    defaults\r\nasn1crypto                0.22.0                   py36_0    defaults\r\nastroid                   1.4.9                    py36_0    defaults\r\nastropy                   1.3.2               np112py36_0    defaults\r\nbabel                     2.4.0                    py36_0    defaults\r\nbackports                 1.0                      py36_0    defaults\r\nbeautifulsoup4            4.6.0                    py36_0    defaults\r\nbitarray                  0.8.1                    py36_0    defaults\r\nblaze                     0.10.1                   py36_0    defaults\r\nbleach                    1.5.0                    py36_0    defaults\r\nbokeh                     0.12.5                   py36_1    defaults\r\nboto                      2.46.1                   py36_0    defaults\r\nbottleneck                1.2.1               np112py36_0    defaults\r\nca-certificates           2018.03.07                    0    defaults\r\ncairo                     1.14.8                        0    defaults\r\ncertifi                   2018.4.16                py36_0    defaults\r\ncffi                      1.10.0                   py36_0    defaults\r\nchardet                   3.0.3                    py36_0    defaults\r\nclick                     6.7                      py36_0    defaults\r\ncloudpickle               0.2.2                    py36_0    defaults\r\nclyent                    1.2.2                    py36_0    defaults\r\ncolorama                  0.3.9                    py36_0    defaults\r\nconda                     4.5.8                    py36_0    defaults\r\nconda-env                 2.6.0                         1    defaults\r\ncontextlib2               0.5.5                    py36_0    defaults\r\ncryptography              1.8.1                    py36_0    defaults\r\ncurl                      7.52.1                        0    defaults\r\ncycler                    0.10.0                   py36_0    defaults\r\ncython                    0.25.2                   py36_0    defaults\r\ncytoolz                   0.8.2                    py36_0    defaults\r\ndask                      0.14.3                   py36_1    defaults\r\ndatashape                 0.5.4                    py36_0    defaults\r\ndbus                      1.10.10                       0    defaults\r\ndecorator                 4.0.11                   py36_0    defaults\r\ndistributed               1.16.3                   py36_0    defaults\r\ndocutils                  0.13.1                   py36_0    defaults\r\nentrypoints               0.2.2                    py36_1    defaults\r\net_xmlfile                1.0.1                    py36_0    defaults\r\nexpat                     2.1.0                         0    defaults\r\nfastcache                 1.0.2                    py36_1    defaults\r\nflask                     0.12.2                   py36_0    defaults\r\nflask-cors                3.0.2                    py36_0    defaults\r\nfontconfig                2.12.1                        3    defaults\r\nfreetype                  2.5.5                         2    defaults\r\nget_terminal_size         1.0.0                    py36_0    defaults\r\ngevent                    1.2.1                    py36_0    defaults\r\nglib                      2.50.2                        1    defaults\r\ngreenlet                  0.4.12                   py36_0    defaults\r\ngst-plugins-base          1.8.0                         0    defaults\r\ngstreamer                 1.8.0                         0    defaults\r\nh5py                      2.7.0               np112py36_0    defaults\r\nharfbuzz                  0.9.39                        2    defaults\r\nhdf5                      1.8.17                        1    defaults\r\nheapdict                  1.0.0                    py36_1    defaults\r\nhtml5lib                  0.999                    py36_0    defaults\r\nicu                       54.1                          0    defaults\r\nidna                      2.5                      py36_0    defaults\r\nimagesize                 0.7.1                    py36_0    defaults\r\nipykernel                 4.6.1                    py36_0    defaults\r\nipython                   5.3.0                    py36_0    defaults\r\nipython_genutils          0.2.0                    py36_0    defaults\r\nipywidgets                6.0.0                    py36_0    defaults\r\nisort                     4.2.5                    py36_0    defaults\r\nitsdangerous              0.24                     py36_0    defaults\r\njbig                      2.1                           0    defaults\r\njdcal                     1.3                      py36_0    defaults\r\njedi                      0.10.2                   py36_2    defaults\r\njinja2                    2.9.6                    py36_0    defaults\r\njpeg                      9b                            0    defaults\r\njsonschema                2.6.0                    py36_0    defaults\r\njupyter                   1.0.0                    py36_3    defaults\r\njupyter_client            5.0.1                    py36_0    defaults\r\njupyter_console           5.1.0                    py36_0    defaults\r\njupyter_core              4.3.0                    py36_0    defaults\r\nlazy-object-proxy         1.2.2                    py36_0    defaults\r\nlibffi                    3.2.1                         1    defaults\r\nlibgcc                    4.8.5                         2    defaults\r\nlibgcc-ng                 7.2.0                hdf63c60_3    defaults\r\nlibgfortran               3.0.0                         1    defaults\r\nlibiconv                  1.14                          0    defaults\r\nlibpng                    1.6.27                        0    defaults\r\nlibsodium                 1.0.10                        0    defaults\r\nlibtiff                   4.0.6                         3    defaults\r\nlibtool                   2.4.2                         0    defaults\r\nlibxcb                    1.12                          1    defaults\r\nlibxml2                   2.9.4                         0    defaults\r\nlibxslt                   1.1.29                        0    defaults\r\nllvmlite                  0.18.0                   py36_0    defaults\r\nlocket                    0.2.0                    py36_1    defaults\r\nlxml                      3.7.3                    py36_0    defaults\r\nmarkupsafe                0.23                     py36_2    defaults\r\nmatplotlib                2.0.2               np112py36_0    defaults\r\nmistune                   0.7.4                    py36_0    defaults\r\nmkl                       2017.0.1                      0    defaults\r\nmkl-service               1.1.2                    py36_3    defaults\r\nmpmath                    0.19                     py36_1    defaults\r\nmsgpack-python            0.4.8                    py36_0    defaults\r\nmultipledispatch          0.4.9                    py36_0    defaults\r\nnavigator-updater         0.2.1                    py36_0    defaults\r\nnbconvert                 5.1.1                    py36_0    defaults\r\nnbformat                  4.4.0                    py36_0    defaults\r\nnetworkx                  1.11                     py36_0    defaults\r\nnltk                      3.2.3                    py36_0    defaults\r\nnose                      1.3.7                    py36_1    defaults\r\nnotebook                  5.0.0                    py36_0    defaults\r\nnumba                     0.33.0              np112py36_0    defaults\r\nnumexpr                   2.6.2               np112py36_0    defaults\r\nnumpy                     1.12.1                   py36_0    defaults\r\nnumpydoc                  0.6.0                    py36_0    defaults\r\nodo                       0.5.0                    py36_1    defaults\r\nolefile                   0.44                     py36_0    defaults\r\nopenpyxl                  2.4.7                    py36_0    defaults\r\nopenssl                   1.0.2o               h20670df_0    defaults\r\npackaging                 16.8                     py36_0    defaults\r\npandas                    0.20.1              np112py36_0    defaults\r\npandocfilters             1.4.1                    py36_0    defaults\r\npango                     1.40.3                        1    defaults\r\npartd                     0.3.8                    py36_0    defaults\r\npath.py                   10.3.1                   py36_0    defaults\r\npathlib2                  2.2.1                    py36_0    defaults\r\npatsy                     0.4.1                    py36_0    defaults\r\npcre                      8.39                          1    defaults\r\npep8                      1.7.0                    py36_0    defaults\r\npexpect                   4.2.1                    py36_0    defaults\r\npickleshare               0.7.4                    py36_0    defaults\r\npillow                    4.1.1                    py36_0    defaults\r\npip                       9.0.1                    py36_1    defaults\r\npixman                    0.34.0                        0    defaults\r\nply                       3.10                     py36_0    defaults\r\nprompt_toolkit            1.0.14                   py36_0    defaults\r\npsutil                    5.2.2                    py36_0    defaults\r\nptyprocess                0.5.1                    py36_0    defaults\r\npy                        1.4.33                   py36_0    defaults\r\npycosat                   0.6.3            py36h14c3975_0    defaults\r\npycparser                 2.17                     py36_0    defaults\r\npycrypto                  2.6.1                    py36_6    defaults\r\npycurl                    7.43.0                   py36_2    defaults\r\npyflakes                  1.5.0                    py36_0    defaults\r\npygments                  2.2.0                    py36_0    defaults\r\npylint                    1.6.4                    py36_1    defaults\r\npyodbc                    4.0.16                   py36_0    defaults\r\npyopenssl                 17.0.0                   py36_0    defaults\r\npyparsing                 2.1.4                    py36_0    defaults\r\npyqt                      5.6.0                    py36_2    defaults\r\npytables                  3.3.0               np112py36_0    defaults\r\npytest                    3.0.7                    py36_0    defaults\r\npython                    3.6.1                         2    defaults\r\npython-dateutil           2.7.3                    py36_0    defaults\r\npytz                      2017.2                   py36_0    defaults\r\npywavelets                0.5.2               np112py36_0    defaults\r\npyyaml                    3.12                     py36_0    defaults\r\npyzmq                     16.0.2                   py36_0    defaults\r\nqt                        5.6.2                         4    defaults\r\nqtawesome                 0.4.4                    py36_0    defaults\r\nqtconsole                 4.3.0                    py36_0    defaults\r\nqtpy                      1.4.2                    py36_1    defaults\r\nreadline                  6.2                           2    defaults\r\nrequests                  2.14.2                   py36_0    defaults\r\nrope                      0.9.4                    py36_1    defaults\r\nruamel_yaml               0.11.14                  py36_1    defaults\r\nscikit-image              0.13.0              np112py36_0    defaults\r\nscikit-learn              0.18.1              np112py36_1    defaults\r\nscipy                     0.19.0              np112py36_0    defaults\r\nseaborn                   0.7.1                    py36_0    defaults\r\nsetuptools                39.2.0                   py36_0    defaults\r\nsimplegeneric             0.8.1                    py36_1    defaults\r\nsingledispatch            3.4.0.3                  py36_0    defaults\r\nsip                       4.18                     py36_0    defaults\r\nsix                       1.10.0                   py36_0    defaults\r\nsnowballstemmer           1.2.1                    py36_0    defaults\r\nsortedcollections         0.5.3                    py36_0    defaults\r\nsortedcontainers          1.5.7                    py36_0    defaults\r\nsphinx                    1.5.6                    py36_0    defaults\r\nspyder                    3.1.4                    py36_0    defaults\r\nsqlalchemy                1.1.9                    py36_0    defaults\r\nsqlite                    3.13.0                        0    defaults\r\nstatsmodels               0.8.0               np112py36_0    defaults\r\nsympy                     1.0                      py36_0    defaults\r\ntblib                     1.3.2                    py36_0    defaults\r\nterminado                 0.6                      py36_0    defaults\r\ntestpath                  0.3                      py36_0    defaults\r\ntk                        8.5.18                        0    defaults\r\ntoolz                     0.8.2                    py36_0    defaults\r\ntornado                   4.5.1                    py36_0    defaults\r\ntraitlets                 4.3.2                    py36_0    defaults\r\nunicodecsv                0.14.1                   py36_0    defaults\r\nunixodbc                  2.3.4                         0    defaults\r\nwcwidth                   0.1.7                    py36_0    defaults\r\nwerkzeug                  0.12.2                   py36_0    defaults\r\nwheel                     0.29.0                   py36_0    defaults\r\nwidgetsnbextension        2.0.0                    py36_0    defaults\r\nwrapt                     1.10.10                  py36_0    defaults\r\nxlrd                      1.0.0                    py36_0    defaults\r\nxlsxwriter                0.9.6                    py36_0    defaults\r\nxlwt                      1.2.0                    py36_0    defaults\r\nxz                        5.2.2                         1    defaults\r\nyaml                      0.1.6                         0    defaults\r\nzeromq                    4.1.5                         0    defaults\r\nzict                      0.1.2                    py36_0    defaults\r\nzlib                      1.2.8                         3    defaults\r\n\r\n```\r\n"},"comment":{"url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/comments/408575046","html_url":"https://github.com/ContinuumIO/anaconda-issues/issues/9829#issuecomment-408575046","issue_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/9829","id":408575046,"node_id":"MDEyOklzc3VlQ29tbWVudDQwODU3NTA0Ng==","user":{"login":"aniura","id":41794994,"node_id":"MDQ6VXNlcjQxNzk0OTk0","avatar_url":"https://avatars0.githubusercontent.com/u/41794994?v=4","gravatar_id":"","url":"https://api.github.com/users/aniura","html_url":"https://github.com/aniura","followers_url":"https://api.github.com/users/aniura/followers","following_url":"https://api.github.com/users/aniura/following{/other_user}","gists_url":"https://api.github.com/users/aniura/gists{/gist_id}","starred_url":"https://api.github.com/users/aniura/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/aniura/subscriptions","organizations_url":"https://api.github.com/users/aniura/orgs","repos_url":"https://api.github.com/users/aniura/repos","events_url":"https://api.github.com/users/aniura/events{/privacy}","received_events_url":"https://api.github.com/users/aniura/received_events","type":"User","site_admin":false},"created_at":"2018-07-28T01:58:50Z","updated_at":"2018-07-28T01:58:50Z","author_association":"NONE","body":"After the installation it remained the same behavior: the navigator doesn't lunch."}}
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