{"action":"created","issue":{"url":"https://api.github.com/repos/rstudio/rstudio/issues/3573","repository_url":"https://api.github.com/repos/rstudio/rstudio","labels_url":"https://api.github.com/repos/rstudio/rstudio/issues/3573/labels{/name}","comments_url":"https://api.github.com/repos/rstudio/rstudio/issues/3573/comments","events_url":"https://api.github.com/repos/rstudio/rstudio/issues/3573/events","html_url":"https://github.com/rstudio/rstudio/issues/3573","id":365631647,"node_id":"MDU6SXNzdWUzNjU2MzE2NDc=","number":3573,"title":"WebGL does not work with some older Intel graphics cards","user":{"login":"kevinushey","id":1976582,"node_id":"MDQ6VXNlcjE5NzY1ODI=","avatar_url":"https://avatars1.githubusercontent.com/u/1976582?v=4","gravatar_id":"","url":"https://api.github.com/users/kevinushey","html_url":"https://github.com/kevinushey","followers_url":"https://api.github.com/users/kevinushey/followers","following_url":"https://api.github.com/users/kevinushey/following{/other_user}","gists_url":"https://api.github.com/users/kevinushey/gists{/gist_id}","starred_url":"https://api.github.com/users/kevinushey/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kevinushey/subscriptions","organizations_url":"https://api.github.com/users/kevinushey/orgs","repos_url":"https://api.github.com/users/kevinushey/repos","events_url":"https://api.github.com/users/kevinushey/events{/privacy}","received_events_url":"https://api.github.com/users/kevinushey/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":{"url":"https://api.github.com/repos/rstudio/rstudio/milestones/3","html_url":"https://github.com/rstudio/rstudio/milestone/3","labels_url":"https://api.github.com/repos/rstudio/rstudio/milestones/3/labels","id":2807856,"node_id":"MDk6TWlsZXN0b25lMjgwNzg1Ng==","number":3,"title":"v1.2","description":"","creator":{"login":"jmcphers","id":470418,"node_id":"MDQ6VXNlcjQ3MDQxOA==","avatar_url":"https://avatars3.githubusercontent.com/u/470418?v=4","gravatar_id":"","url":"https://api.github.com/users/jmcphers","html_url":"https://github.com/jmcphers","followers_url":"https://api.github.com/users/jmcphers/followers","following_url":"https://api.github.com/users/jmcphers/following{/other_user}","gists_url":"https://api.github.com/users/jmcphers/gists{/gist_id}","starred_url":"https://api.github.com/users/jmcphers/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jmcphers/subscriptions","organizations_url":"https://api.github.com/users/jmcphers/orgs","repos_url":"https://api.github.com/users/jmcphers/repos","events_url":"https://api.github.com/users/jmcphers/events{/privacy}","received_events_url":"https://api.github.com/users/jmcphers/received_events","type":"User","site_admin":false},"open_issues":18,"closed_issues":263,"state":"open","created_at":"2017-10-02T17:08:58Z","updated_at":"2018-10-22T05:00:35Z","due_on":null,"closed_at":null},"comments":6,"created_at":"2018-10-01T20:34:08Z","updated_at":"2018-10-23T07:01:33Z","closed_at":null,"author_association":"CONTRIBUTOR","body":"https://community.rstudio.com/t/webgl-is-not-supported-by-your-browser-plotly/13962/20\r\n\r\n---\r\n\r\n### System details\r\n\r\n    RStudio Edition : Desktop\r\n    RStudio Version : v1.2.1013-1\r\n    OS Version      : macOS Sierra\r\n    R Version       : 3.5.1\r\n\r\n### Steps to reproduce the problem\r\n\r\nAttempt to create a plotly plot, with e.g.\r\n\r\n```R\r\nlibrary(plotly)\r\nplot_ly(z = ~volcano) %>% add_surface()\r\n```\r\n\r\n### Describe the problem in detail\r\n\r\nA message is shown:\r\n\r\n> WebGL is not supported by your browser - visit https://get.webgl.org 4 for more info\r\n\r\n### Describe the behavior you expected\r\n\r\nWebGL graphics should work.\r\n\r\n### Notes\r\n\r\nThe user in this case was running with a 2012 MacBook Air; with Intel Graphics 3000. WebGL graphics worked in RStudio v1.1, and also work in a regular browser (e.g. Chrome)."},"comment":{"url":"https://api.github.com/repos/rstudio/rstudio/issues/comments/432119762","html_url":"https://github.com/rstudio/rstudio/issues/3573#issuecomment-432119762","issue_url":"https://api.github.com/repos/rstudio/rstudio/issues/3573","id":432119762,"node_id":"MDEyOklzc3VlQ29tbWVudDQzMjExOTc2Mg==","user":{"login":"brainprint","id":17748369,"node_id":"MDQ6VXNlcjE3NzQ4MzY5","avatar_url":"https://avatars1.githubusercontent.com/u/17748369?v=4","gravatar_id":"","url":"https://api.github.com/users/brainprint","html_url":"https://github.com/brainprint","followers_url":"https://api.github.com/users/brainprint/followers","following_url":"https://api.github.com/users/brainprint/following{/other_user}","gists_url":"https://api.github.com/users/brainprint/gists{/gist_id}","starred_url":"https://api.github.com/users/brainprint/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/brainprint/subscriptions","organizations_url":"https://api.github.com/users/brainprint/orgs","repos_url":"https://api.github.com/users/brainprint/repos","events_url":"https://api.github.com/users/brainprint/events{/privacy}","received_events_url":"https://api.github.com/users/brainprint/received_events","type":"User","site_admin":false},"created_at":"2018-10-23T07:01:33Z","updated_at":"2018-10-23T07:01:33Z","author_association":"NONE","body":"It also works for me with the configuration shown in the images below.\r\n\r\n![screen shot 2018-10-23 at 07 55 25](https://user-images.githubusercontent.com/17748369/47341617-69e8b980-d699-11e8-91b8-90e726005368.png)\r\n\r\n![screen shot 2018-10-23 at 08 00 15](https://user-images.githubusercontent.com/17748369/47341768-cea41400-d699-11e8-825a-615d5f267c8e.png)\r\n"}}
{"actor":{"display_login":"brainprint"}}