{"action":"created","issue":{"url":"https://api.github.com/repos/ably/docs/issues/387","repository_url":"https://api.github.com/repos/ably/docs","labels_url":"https://api.github.com/repos/ably/docs/issues/387/labels{/name}","comments_url":"https://api.github.com/repos/ably/docs/issues/387/comments","events_url":"https://api.github.com/repos/ably/docs/issues/387/events","html_url":"https://github.com/ably/docs/issues/387","id":299930290,"number":387,"title":"Max channels per connection","user":{"login":"mattheworiordan","id":43789,"avatar_url":"https://avatars3.githubusercontent.com/u/43789?v=4","gravatar_id":"","url":"https://api.github.com/users/mattheworiordan","html_url":"https://github.com/mattheworiordan","followers_url":"https://api.github.com/users/mattheworiordan/followers","following_url":"https://api.github.com/users/mattheworiordan/following{/other_user}","gists_url":"https://api.github.com/users/mattheworiordan/gists{/gist_id}","starred_url":"https://api.github.com/users/mattheworiordan/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mattheworiordan/subscriptions","organizations_url":"https://api.github.com/users/mattheworiordan/orgs","repos_url":"https://api.github.com/users/mattheworiordan/repos","events_url":"https://api.github.com/users/mattheworiordan/events{/privacy}","received_events_url":"https://api.github.com/users/mattheworiordan/received_events","type":"User","site_admin":false},"labels":[{"id":22504384,"url":"https://api.github.com/repos/ably/docs/labels/enhancement","name":"enhancement","color":"84b6eb","default":true}],"state":"open","locked":false,"assignee":{"login":"tomczoink","id":9784119,"avatar_url":"https://avatars1.githubusercontent.com/u/9784119?v=4","gravatar_id":"","url":"https://api.github.com/users/tomczoink","html_url":"https://github.com/tomczoink","followers_url":"https://api.github.com/users/tomczoink/followers","following_url":"https://api.github.com/users/tomczoink/following{/other_user}","gists_url":"https://api.github.com/users/tomczoink/gists{/gist_id}","starred_url":"https://api.github.com/users/tomczoink/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/tomczoink/subscriptions","organizations_url":"https://api.github.com/users/tomczoink/orgs","repos_url":"https://api.github.com/users/tomczoink/repos","events_url":"https://api.github.com/users/tomczoink/events{/privacy}","received_events_url":"https://api.github.com/users/tomczoink/received_events","type":"User","site_admin":false},"assignees":[{"login":"tomczoink","id":9784119,"avatar_url":"https://avatars1.githubusercontent.com/u/9784119?v=4","gravatar_id":"","url":"https://api.github.com/users/tomczoink","html_url":"https://github.com/tomczoink","followers_url":"https://api.github.com/users/tomczoink/followers","following_url":"https://api.github.com/users/tomczoink/following{/other_user}","gists_url":"https://api.github.com/users/tomczoink/gists{/gist_id}","starred_url":"https://api.github.com/users/tomczoink/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/tomczoink/subscriptions","organizations_url":"https://api.github.com/users/tomczoink/orgs","repos_url":"https://api.github.com/users/tomczoink/repos","events_url":"https://api.github.com/users/tomczoink/events{/privacy}","received_events_url":"https://api.github.com/users/tomczoink/received_events","type":"User","site_admin":false}],"milestone":null,"comments":2,"created_at":"2018-02-24T10:14:22Z","updated_at":"2018-02-26T10:40:54Z","closed_at":null,"author_association":"OWNER","body":"We don't have any support article specifically addressing max channels per connection, see https://support.ably.io/search/solutions?term=limits%20channels.\r\n\r\nThis is covered in https://support.ably.io/solution/articles/3000053845-do-you-have-any-connection-message-rate-or-other-limits-on-accounts-, however I don't think it's obvious someone will find that.\r\n\r\nCan we find out what error specifically is returned to the user and document that along with some info on why we limit channels per connection with a link to https://support.ably.io/solution/articles/3000053845-do-you-have-any-connection-message-rate-or-other-limits-on-accounts- to see the exact limits?\r\n\r\nNote: @paddybyers @SimonWoolf I would really like to bump https://github.com/ably/wiki/issues/142 up the list as it will help these types of problems. See support ticket 2750"},"comment":{"url":"https://api.github.com/repos/ably/docs/issues/comments/368459597","html_url":"https://github.com/ably/docs/issues/387#issuecomment-368459597","issue_url":"https://api.github.com/repos/ably/docs/issues/387","id":368459597,"user":{"login":"paddybyers","id":1137574,"avatar_url":"https://avatars2.githubusercontent.com/u/1137574?v=4","gravatar_id":"","url":"https://api.github.com/users/paddybyers","html_url":"https://github.com/paddybyers","followers_url":"https://api.github.com/users/paddybyers/followers","following_url":"https://api.github.com/users/paddybyers/following{/other_user}","gists_url":"https://api.github.com/users/paddybyers/gists{/gist_id}","starred_url":"https://api.github.com/users/paddybyers/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/paddybyers/subscriptions","organizations_url":"https://api.github.com/users/paddybyers/orgs","repos_url":"https://api.github.com/users/paddybyers/repos","events_url":"https://api.github.com/users/paddybyers/events{/privacy}","received_events_url":"https://api.github.com/users/paddybyers/received_events","type":"User","site_admin":false},"created_at":"2018-02-26T10:40:54Z","updated_at":"2018-02-26T10:40:54Z","author_association":"OWNER","body":"As the number of channels attached to a single connection grows, then the size of the connection state grows, as does the work required to resume or recover the connection if it drops, both for the client and the Ably server. We impose a limit to ensure that the connection state, and the load imposed for connection resumption don't become unbounded."}}
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