{"action":"created","issue":{"url":"https://api.github.com/repos/IntelRealSense/librealsense/issues/1181","repository_url":"https://api.github.com/repos/IntelRealSense/librealsense","labels_url":"https://api.github.com/repos/IntelRealSense/librealsense/issues/1181/labels{/name}","comments_url":"https://api.github.com/repos/IntelRealSense/librealsense/issues/1181/comments","events_url":"https://api.github.com/repos/IntelRealSense/librealsense/issues/1181/events","html_url":"https://github.com/IntelRealSense/librealsense/issues/1181","id":297342597,"number":1181,"title":"D435: USB device is inserted in USB3.0 but recognized as USB2.0.","user":{"login":"unagiHuman","id":17809210,"avatar_url":"https://avatars3.githubusercontent.com/u/17809210?v=4","gravatar_id":"","url":"https://api.github.com/users/unagiHuman","html_url":"https://github.com/unagiHuman","followers_url":"https://api.github.com/users/unagiHuman/followers","following_url":"https://api.github.com/users/unagiHuman/following{/other_user}","gists_url":"https://api.github.com/users/unagiHuman/gists{/gist_id}","starred_url":"https://api.github.com/users/unagiHuman/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/unagiHuman/subscriptions","organizations_url":"https://api.github.com/users/unagiHuman/orgs","repos_url":"https://api.github.com/users/unagiHuman/repos","events_url":"https://api.github.com/users/unagiHuman/events{/privacy}","received_events_url":"https://api.github.com/users/unagiHuman/received_events","type":"User","site_admin":false},"labels":[{"id":692642573,"url":"https://api.github.com/repos/IntelRealSense/librealsense/labels/D400%20Series","name":"D400 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Required Info                         |                                                                |\r\n|---------------------------------|------------------------------------------- |\r\n| Camera Model                       | { D400 } | \r\n| Firmware Version                   | (05.08.15.00) | \r\n| Operating System & Version |   {Win 10 | \r\n| Kernel Version (Linux Only)    |                                       | \r\n| Platform                                 | PC  |\r\n| SDK Version                            |  latest                       | \r\n\r\n\r\n### Issue Description\r\n\r\nRealsense D435 often misidentifies as USB 2.0 though it is inserted in USB 3.0.\r\nIf I pull out the USB terminal several times and insert it and repeat and repeat, what is the cause of this phenomenon?\r\n\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/IntelRealSense/librealsense/issues/comments/377102131","html_url":"https://github.com/IntelRealSense/librealsense/issues/1181#issuecomment-377102131","issue_url":"https://api.github.com/repos/IntelRealSense/librealsense/issues/1181","id":377102131,"user":{"login":"RealSense-Customer-Engineering","id":34384799,"avatar_url":"https://avatars0.githubusercontent.com/u/34384799?v=4","gravatar_id":"","url":"https://api.github.com/users/RealSense-Customer-Engineering","html_url":"https://github.com/RealSense-Customer-Engineering","followers_url":"https://api.github.com/users/RealSense-Customer-Engineering/followers","following_url":"https://api.github.com/users/RealSense-Customer-Engineering/following{/other_user}","gists_url":"https://api.github.com/users/RealSense-Customer-Engineering/gists{/gist_id}","starred_url":"https://api.github.com/users/RealSense-Customer-Engineering/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/RealSense-Customer-Engineering/subscriptions","organizations_url":"https://api.github.com/users/RealSense-Customer-Engineering/orgs","repos_url":"https://api.github.com/users/RealSense-Customer-Engineering/repos","events_url":"https://api.github.com/users/RealSense-Customer-Engineering/events{/privacy}","received_events_url":"https://api.github.com/users/RealSense-Customer-Engineering/received_events","type":"User","site_admin":false},"created_at":"2018-03-29T02:39:10Z","updated_at":"2018-03-29T02:39:10Z","author_association":"COLLABORATOR","body":"[Realsense Customer Engineering Team Comment] \nYou can refer to the similar  issue #1391 (enumerated as USB2 rather than USB3) to see if it can help in your case.\nhttps://github.com/IntelRealSense/librealsense/issues/1391\nin that issue, the D4xx is enumerated as USB2 high speed device (not full speed)"}}
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