{"action":"created","issue":{"url":"https://api.github.com/repos/OpenBazaar/openbazaar-go/issues/815","repository_url":"https://api.github.com/repos/OpenBazaar/openbazaar-go","labels_url":"https://api.github.com/repos/OpenBazaar/openbazaar-go/issues/815/labels{/name}","comments_url":"https://api.github.com/repos/OpenBazaar/openbazaar-go/issues/815/comments","events_url":"https://api.github.com/repos/OpenBazaar/openbazaar-go/issues/815/events","html_url":"https://github.com/OpenBazaar/openbazaar-go/issues/815","id":287185988,"number":815,"title":"Missing Payments","user":{"login":"jjeffryes","id":1584275,"avatar_url":"https://avatars0.githubusercontent.com/u/1584275?v=4","gravatar_id":"","url":"https://api.github.com/users/jjeffryes","html_url":"https://github.com/jjeffryes","followers_url":"https://api.github.com/users/jjeffryes/followers","following_url":"https://api.github.com/users/jjeffryes/following{/other_user}","gists_url":"https://api.github.com/users/jjeffryes/gists{/gist_id}","starred_url":"https://api.github.com/users/jjeffryes/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jjeffryes/subscriptions","organizations_url":"https://api.github.com/users/jjeffryes/orgs","repos_url":"https://api.github.com/users/jjeffryes/repos","events_url":"https://api.github.com/users/jjeffryes/events{/privacy}","received_events_url":"https://api.github.com/users/jjeffryes/received_events","type":"User","site_admin":false},"labels":[{"id":354946935,"url":"https://api.github.com/repos/OpenBazaar/openbazaar-go/labels/bug","name":"bug","color":"ee0701","default":true}],"state":"open","locked":false,"assignee":{"login":"cpacia","id":4504708,"avatar_url":"https://avatars0.githubusercontent.com/u/4504708?v=4","gravatar_id":"","url":"https://api.github.com/users/cpacia","html_url":"https://github.com/cpacia","followers_url":"https://api.github.com/users/cpacia/followers","following_url":"https://api.github.com/users/cpacia/following{/other_user}","gists_url":"https://api.github.com/users/cpacia/gists{/gist_id}","starred_url":"https://api.github.com/users/cpacia/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/cpacia/subscriptions","organizations_url":"https://api.github.com/users/cpacia/orgs","repos_url":"https://api.github.com/users/cpacia/repos","events_url":"https://api.github.com/users/cpacia/events{/privacy}","received_events_url":"https://api.github.com/users/cpacia/received_events","type":"User","site_admin":false},"assignees":[{"login":"cpacia","id":4504708,"avatar_url":"https://avatars0.githubusercontent.com/u/4504708?v=4","gravatar_id":"","url":"https://api.github.com/users/cpacia","html_url":"https://github.com/cpacia","followers_url":"https://api.github.com/users/cpacia/followers","following_url":"https://api.github.com/users/cpacia/following{/other_user}","gists_url":"https://api.github.com/users/cpacia/gists{/gist_id}","starred_url":"https://api.github.com/users/cpacia/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/cpacia/subscriptions","organizations_url":"https://api.github.com/users/cpacia/orgs","repos_url":"https://api.github.com/users/cpacia/repos","events_url":"https://api.github.com/users/cpacia/events{/privacy}","received_events_url":"https://api.github.com/users/cpacia/received_events","type":"User","site_admin":false}],"milestone":null,"comments":7,"created_at":"2018-01-09T18:29:16Z","updated_at":"2018-02-19T20:14:58Z","closed_at":null,"author_association":"COLLABORATOR","body":"We have multiple reports of buyers paying for transactions, but the transactions remain in the awaiting payment state for the vendor. This issue is where they should be reported so we can gather information about what might be causing it."},"comment":{"url":"https://api.github.com/repos/OpenBazaar/openbazaar-go/issues/comments/366792986","html_url":"https://github.com/OpenBazaar/openbazaar-go/issues/815#issuecomment-366792986","issue_url":"https://api.github.com/repos/OpenBazaar/openbazaar-go/issues/815","id":366792986,"user":{"login":"jjeffryes","id":1584275,"avatar_url":"https://avatars0.githubusercontent.com/u/1584275?v=4","gravatar_id":"","url":"https://api.github.com/users/jjeffryes","html_url":"https://github.com/jjeffryes","followers_url":"https://api.github.com/users/jjeffryes/followers","following_url":"https://api.github.com/users/jjeffryes/following{/other_user}","gists_url":"https://api.github.com/users/jjeffryes/gists{/gist_id}","starred_url":"https://api.github.com/users/jjeffryes/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jjeffryes/subscriptions","organizations_url":"https://api.github.com/users/jjeffryes/orgs","repos_url":"https://api.github.com/users/jjeffryes/repos","events_url":"https://api.github.com/users/jjeffryes/events{/privacy}","received_events_url":"https://api.github.com/users/jjeffryes/received_events","type":"User","site_admin":false},"created_at":"2018-02-19T20:14:58Z","updated_at":"2018-02-19T20:14:58Z","author_association":"COLLABORATOR","body":"@AncientGuide you can also open the about section from the navigation menu, it shows the version number.\r\n\r\nYour buyer can cancel their order, that will subtract a bitcoin network fee to move the funds back to them, they should be aware of that. It's possible to get into a situation where you cancel an order for $5, but the fee is $6 and nothing comes back.\r\n\r\nIf you're on the latest version and so is the buyer, the most likely explanation is something is preventing your node from seeing their payment. Normally resyncing will fix that."}}
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