{"action":"created","issue":{"url":"https://api.github.com/repos/LedgerHQ/ledger-live-desktop/issues/1010","repository_url":"https://api.github.com/repos/LedgerHQ/ledger-live-desktop","labels_url":"https://api.github.com/repos/LedgerHQ/ledger-live-desktop/issues/1010/labels{/name}","comments_url":"https://api.github.com/repos/LedgerHQ/ledger-live-desktop/issues/1010/comments","events_url":"https://api.github.com/repos/LedgerHQ/ledger-live-desktop/issues/1010/events","html_url":"https://github.com/LedgerHQ/ledger-live-desktop/issues/1010","id":339772097,"node_id":"MDU6SXNzdWUzMzk3NzIwOTc=","number":1010,"title":"Linux: Internal process error (null)","user":{"login":"suvayu","id":229540,"node_id":"MDQ6VXNlcjIyOTU0MA==","avatar_url":"https://avatars2.githubusercontent.com/u/229540?v=4","gravatar_id":"","url":"https://api.github.com/users/suvayu","html_url":"https://github.com/suvayu","followers_url":"https://api.github.com/users/suvayu/followers","following_url":"https://api.github.com/users/suvayu/following{/other_user}","gists_url":"https://api.github.com/users/suvayu/gists{/gist_id}","starred_url":"https://api.github.com/users/suvayu/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/suvayu/subscriptions","organizations_url":"https://api.github.com/users/suvayu/orgs","repos_url":"https://api.github.com/users/suvayu/repos","events_url":"https://api.github.com/users/suvayu/events{/privacy}","received_events_url":"https://api.github.com/users/suvayu/received_events","type":"User","site_admin":false},"labels":[{"id":544482871,"node_id":"MDU6TGFiZWw1NDQ0ODI4NzE=","url":"https://api.github.com/repos/LedgerHQ/ledger-live-desktop/labels/bug","name":"bug","color":"ee0701","default":true},{"id":986806114,"node_id":"MDU6TGFiZWw5ODY4MDYxMTQ=","url":"https://api.github.com/repos/LedgerHQ/ledger-live-desktop/labels/needs%20investigation","name":"needs investigation","color":"f4d950","default":false}],"state":"open","locked":false,"assignee":{"login":"meriadec","id":315259,"node_id":"MDQ6VXNlcjMxNTI1OQ==","avatar_url":"https://avatars0.githubusercontent.com/u/315259?v=4","gravatar_id":"","url":"https://api.github.com/users/meriadec","html_url":"https://github.com/meriadec","followers_url":"https://api.github.com/users/meriadec/followers","following_url":"https://api.github.com/users/meriadec/following{/other_user}","gists_url":"https://api.github.com/users/meriadec/gists{/gist_id}","starred_url":"https://api.github.com/users/meriadec/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/meriadec/subscriptions","organizations_url":"https://api.github.com/users/meriadec/orgs","repos_url":"https://api.github.com/users/meriadec/repos","events_url":"https://api.github.com/users/meriadec/events{/privacy}","received_events_url":"https://api.github.com/users/meriadec/received_events","type":"User","site_admin":false},"assignees":[{"login":"meriadec","id":315259,"node_id":"MDQ6VXNlcjMxNTI1OQ==","avatar_url":"https://avatars0.githubusercontent.com/u/315259?v=4","gravatar_id":"","url":"https://api.github.com/users/meriadec","html_url":"https://github.com/meriadec","followers_url":"https://api.github.com/users/meriadec/followers","following_url":"https://api.github.com/users/meriadec/following{/other_user}","gists_url":"https://api.github.com/users/meriadec/gists{/gist_id}","starred_url":"https://api.github.com/users/meriadec/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/meriadec/subscriptions","organizations_url":"https://api.github.com/users/meriadec/orgs","repos_url":"https://api.github.com/users/meriadec/repos","events_url":"https://api.github.com/users/meriadec/events{/privacy}","received_events_url":"https://api.github.com/users/meriadec/received_events","type":"User","site_admin":false}],"milestone":null,"comments":65,"created_at":"2018-07-10T09:54:20Z","updated_at":"2018-09-22T13:39:54Z","closed_at":null,"author_association":"NONE","body":"#### Ledger Live Version and Operating System\r\n\r\n<!-- Precise the app version (Settings > About or bottom-left corner on a crash screen) -->\r\n\r\n- Ledger Live **1.0.1**\r\n- Platform: **Linux**\r\n\r\n#### Expected behavior\r\n\r\n<!-- what is the feature and what should normally happen -->\r\n\r\nI want to add my existing account for my Ledger Nano S.  Following which, I should be able to sync and access my wallet.\r\n\r\n#### Actual behavior\r\n\r\n<!-- what actually happened that you consider a bug -->\r\n\r\nWhen I follow the steps to add an account, I get the following error.\r\n\r\n    Something went wrong during synchronisation, please try again.\r\n    Internal process error (null)\r\n\r\nThere is no backtrace in the terminal.\r\n\r\n#### Steps to reproduce the behavior\r\n\r\n<!-- explain steps in detail so we can easily reproduce on our side -->\r\n<!-- Alternatively provide a screenshot / gif -->\r\n\r\n1. Click add an account\r\n2. Select the blockchain (Bitcoin, Litecoin, etc)\r\n3. Unlock your Ledger device with your pin\r\n4. Open the corresponding app on the Ledger device\r\n5. Press continue\r\n\r\n**Screenshots**\r\n\r\nafter step (4)\r\n![ledger-live-2](https://user-images.githubusercontent.com/229540/42503307-e239d65e-8427-11e8-86e2-3e4ffc6a9830.png)\r\n\r\nafter step (5)\r\n![ledger-live-3](https://user-images.githubusercontent.com/229540/42503308-e26dd3aa-8427-11e8-912a-b7595e2b3db9.png)\r\n"},"comment":{"url":"https://api.github.com/repos/LedgerHQ/ledger-live-desktop/issues/comments/423744923","html_url":"https://github.com/LedgerHQ/ledger-live-desktop/issues/1010#issuecomment-423744923","issue_url":"https://api.github.com/repos/LedgerHQ/ledger-live-desktop/issues/1010","id":423744923,"node_id":"MDEyOklzc3VlQ29tbWVudDQyMzc0NDkyMw==","user":{"login":"meriadec","id":315259,"node_id":"MDQ6VXNlcjMxNTI1OQ==","avatar_url":"https://avatars0.githubusercontent.com/u/315259?v=4","gravatar_id":"","url":"https://api.github.com/users/meriadec","html_url":"https://github.com/meriadec","followers_url":"https://api.github.com/users/meriadec/followers","following_url":"https://api.github.com/users/meriadec/following{/other_user}","gists_url":"https://api.github.com/users/meriadec/gists{/gist_id}","starred_url":"https://api.github.com/users/meriadec/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/meriadec/subscriptions","organizations_url":"https://api.github.com/users/meriadec/orgs","repos_url":"https://api.github.com/users/meriadec/repos","events_url":"https://api.github.com/users/meriadec/events{/privacy}","received_events_url":"https://api.github.com/users/meriadec/received_events","type":"User","site_admin":false},"created_at":"2018-09-22T13:39:54Z","updated_at":"2018-09-22T13:39:54Z","author_association":"MEMBER","body":"@infestdead please don't bring false claims and emotions to the discussion, it is irrelevant. ([relatable](https://github.com/LedgerHQ/ledger-live-desktop/issues/950#issuecomment-410637046))\r\n\r\nAs said earlier, this problem is affecting **some** Fedora installations, is due to incompatibilities with dynamically linked [openssl system library](https://github.com/LedgerHQ/ledger-live-desktop/issues/1010#issuecomment-412111461), and **is not present when using a [fresh install](https://github.com/LedgerHQ/ledger-live-desktop/issues/1010#issuecomment-408437080) of Fedora 28 ISO**.\r\n\r\nThere is a bunch of workarounds to access and use your funds ***for now*** (use other distro / OS, use chrome apps), keep in mind this is only a matter of stats and prioritization and there is currently no bandwidth to address the problem :confused:"}}
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