{"action":"created","issue":{"url":"https://api.github.com/repos/Azure/azure-iot-sdk-csharp/issues/381","repository_url":"https://api.github.com/repos/Azure/azure-iot-sdk-csharp","labels_url":"https://api.github.com/repos/Azure/azure-iot-sdk-csharp/issues/381/labels{/name}","comments_url":"https://api.github.com/repos/Azure/azure-iot-sdk-csharp/issues/381/comments","events_url":"https://api.github.com/repos/Azure/azure-iot-sdk-csharp/issues/381/events","html_url":"https://github.com/Azure/azure-iot-sdk-csharp/issues/381","id":299804331,"number":381,"title":"Device Explorer Shows \"Disconnected\" Status for Edge Devices","user":{"login":"WilliamBerryiii","id":4399970,"avatar_url":"https://avatars1.githubusercontent.com/u/4399970?v=4","gravatar_id":"","url":"https://api.github.com/users/WilliamBerryiii","html_url":"https://github.com/WilliamBerryiii","followers_url":"https://api.github.com/users/WilliamBerryiii/followers","following_url":"https://api.github.com/users/WilliamBerryiii/following{/other_user}","gists_url":"https://api.github.com/users/WilliamBerryiii/gists{/gist_id}","starred_url":"https://api.github.com/users/WilliamBerryiii/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/WilliamBerryiii/subscriptions","organizations_url":"https://api.github.com/users/WilliamBerryiii/orgs","repos_url":"https://api.github.com/users/WilliamBerryiii/repos","events_url":"https://api.github.com/users/WilliamBerryiii/events{/privacy}","received_events_url":"https://api.github.com/users/WilliamBerryiii/received_events","type":"User","site_admin":false},"labels":[{"id":799980683,"url":"https://api.github.com/repos/Azure/azure-iot-sdk-csharp/labels/area-edge","name":"area-edge","color":"d4c5f9","default":false},{"id":461746551,"url":"https://api.github.com/repos/Azure/azure-iot-sdk-csharp/labels/question","name":"question","color":"1d76db","default":true}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":6,"created_at":"2018-02-23T18:19:41Z","updated_at":"2018-02-23T22:03:29Z","closed_at":null,"author_association":"MEMBER","body":"The Device Explorer is always showing a \"disconnected\" status for IoT Edge devices, despite the the portal reporting a healthy edge status and still being able to view the Edge device's streaming telemetry in the Device Explorer. \r\n\r\n"},"comment":{"url":"https://api.github.com/repos/Azure/azure-iot-sdk-csharp/issues/comments/368151527","html_url":"https://github.com/Azure/azure-iot-sdk-csharp/issues/381#issuecomment-368151527","issue_url":"https://api.github.com/repos/Azure/azure-iot-sdk-csharp/issues/381","id":368151527,"user":{"login":"damonbarry","id":9042469,"avatar_url":"https://avatars0.githubusercontent.com/u/9042469?v=4","gravatar_id":"","url":"https://api.github.com/users/damonbarry","html_url":"https://github.com/damonbarry","followers_url":"https://api.github.com/users/damonbarry/followers","following_url":"https://api.github.com/users/damonbarry/following{/other_user}","gists_url":"https://api.github.com/users/damonbarry/gists{/gist_id}","starred_url":"https://api.github.com/users/damonbarry/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/damonbarry/subscriptions","organizations_url":"https://api.github.com/users/damonbarry/orgs","repos_url":"https://api.github.com/users/damonbarry/repos","events_url":"https://api.github.com/users/damonbarry/events{/privacy}","received_events_url":"https://api.github.com/users/damonbarry/received_events","type":"User","site_admin":false},"created_at":"2018-02-23T22:03:29Z","updated_at":"2018-02-23T22:03:29Z","author_association":"MEMBER","body":"If I go to https://github.com/Azure/azure-iot-sdk-csharp/releases/tag/2018-1-23 and download/install SetupDeviceExplorer.msi, then start Device Explorer, enter my hub credentials, and select the Management tab, I see the following:\r\n- The ConnectionState column has the value \"Disconnected\" for my IoT Edge device\r\n![image](https://user-images.githubusercontent.com/9042469/36618991-0940b548-18a2-11e8-9587-40ab78a4e29b.png)\r\n- If I click the \"Twin Prop\" button and look in the \"Device Twin\" window, it shows `\"connectionState\": \"Disconnected\"` under the \"Entire Twin\" tab\r\n![image](https://user-images.githubusercontent.com/9042469/36619033-3455668e-18a2-11e8-804f-9d96238c5652.png)\r\n\r\nAre you doing/seeing something different?"}}
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