{"action":"created","issue":{"url":"https://api.github.com/repos/magento/magento2/issues/16722","repository_url":"https://api.github.com/repos/magento/magento2","labels_url":"https://api.github.com/repos/magento/magento2/issues/16722/labels{/name}","comments_url":"https://api.github.com/repos/magento/magento2/issues/16722/comments","events_url":"https://api.github.com/repos/magento/magento2/issues/16722/events","html_url":"https://github.com/magento/magento2/issues/16722","id":340275804,"node_id":"MDU6SXNzdWUzNDAyNzU4MDQ=","number":16722,"title":"Facebook Social Integration fails to activate.","user":{"login":"DigiBlooD","id":41118712,"node_id":"MDQ6VXNlcjQxMTE4NzEy","avatar_url":"https://avatars0.githubusercontent.com/u/41118712?v=4","gravatar_id":"","url":"https://api.github.com/users/DigiBlooD","html_url":"https://github.com/DigiBlooD","followers_url":"https://api.github.com/users/DigiBlooD/followers","following_url":"https://api.github.com/users/DigiBlooD/following{/other_user}","gists_url":"https://api.github.com/users/DigiBlooD/gists{/gist_id}","starred_url":"https://api.github.com/users/DigiBlooD/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/DigiBlooD/subscriptions","organizations_url":"https://api.github.com/users/DigiBlooD/orgs","repos_url":"https://api.github.com/users/DigiBlooD/repos","events_url":"https://api.github.com/users/DigiBlooD/events{/privacy}","received_events_url":"https://api.github.com/users/DigiBlooD/received_events","type":"User","site_admin":false},"labels":[{"id":984573902,"node_id":"MDU6TGFiZWw5ODQ1NzM5MDI=","url":"https://api.github.com/repos/magento/magento2/labels/Component:%20Bundled%20Extension","name":"Component: Bundled Extension","color":"7fb703","default":false},{"id":688811200,"node_id":"MDU6TGFiZWw2ODg4MTEyMDA=","url":"https://api.github.com/repos/magento/magento2/labels/G1%20Passed","name":"G1 Passed","color":"0e8a16","default":false}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":12,"created_at":"2018-07-11T14:46:29Z","updated_at":"2018-08-18T12:44:43Z","closed_at":null,"author_association":"NONE","body":"When i try to activate the Facebook Social integration the popup fails with en error message.\r\n\r\n### Preconditions\r\n1. Magento v2.2.5\r\n2. PHP v7.1.19\r\n\t- bcmath\r\n\t- dba\r\n\t- dom \r\n\t- enchant\r\n\t- fileinfo\r\n\t- gd\r\n\t- imagick\r\n\t- imap\r\n\t- intl\r\n\t- json\r\n\t- ldap\r\n\t- mbstring\r\n\t- mcrypt\r\n\t- mysqli\r\n\t- mysqlnd\r\n\t- oauth\r\n\t- odbc\r\n\t- opcache\r\n\t- pdo\r\n\t- pdo_odbc\r\n\t- pdo_pgsql\r\n\t- pdo_sqlite\r\n\t- pgsql\r\n\t- phar\r\n\t- posix\r\n\t- pspell\r\n\t- snmp\r\n\t- soap\r\n\t- sockets\r\n\t- sysvmsg\r\n\t- sysvsem\r\n\t- sysvshm\r\n\t- timezonedb\r\n\t- wddx\r\n\t- xmlreader\r\n\t- xmlrpc\r\n\t- xmlwriter\r\n\t- xsl\r\n\t- zip\r\n3. MySQL v10.1.31-MariaDB-cll-lve\r\n4. Apache v2.4.33\r\n5. Perl v5.16.3\r\n6. Kernel v3.10.0-714.10.2.lve1.5.12.el7.x86_64\r\n\r\n\r\n### Steps to reproduce\r\n1. Log in to the Magento Admin page \r\n2. Click on \"Marketing\"\r\n3. Click \"Connect to Facebook\"\r\n4. Click on \"Activate\" on the Magento Social line\r\n5. Click on \"Allow\" on the API page\r\n6. Magento Social popup shows error and in the background you can click \"OK\" witch states \"Please setup or sign in into your 3rd party account to complete setup of this integration.\"\r\n7. When Magento Social popup with the error is closed and press \"OK\" on the Magento Social page with the \"Please setup or sign in into your 3rd party account to complete setup of this integration.\" text status on Magento Social is still \"inactive\" even after a refresh.\r\n\r\n\r\nFollowed the https://docs.magento.com/m2/ee/user_guide/marketing/social-connect-to-facebook.html \r\nguide on how to activate. Have also tried the troubleshooting on that same page.\r\n\r\nHave also checked https://devdocs.magento.com/guides/v2.2/install-gde/system-requirements-tech.html and feel that all versions should be in order.\r\n\r\n\r\n### Expected result\r\n1. \r\n![social-facebook-successful-activation](https://user-images.githubusercontent.com/41118712/42579655-15cd0386-8529-11e8-98c1-0b504fc27772.png)\r\n\r\n\r\n### Actual result\r\n1.\r\n![magento social error popup](https://user-images.githubusercontent.com/41118712/42579673-1e1be3cc-8529-11e8-8704-d796684195cc.png)\r\n"},"comment":{"url":"https://api.github.com/repos/magento/magento2/issues/comments/414055530","html_url":"https://github.com/magento/magento2/issues/16722#issuecomment-414055530","issue_url":"https://api.github.com/repos/magento/magento2/issues/16722","id":414055530,"node_id":"MDEyOklzc3VlQ29tbWVudDQxNDA1NTUzMA==","user":{"login":"DigiBlooD","id":41118712,"node_id":"MDQ6VXNlcjQxMTE4NzEy","avatar_url":"https://avatars0.githubusercontent.com/u/41118712?v=4","gravatar_id":"","url":"https://api.github.com/users/DigiBlooD","html_url":"https://github.com/DigiBlooD","followers_url":"https://api.github.com/users/DigiBlooD/followers","following_url":"https://api.github.com/users/DigiBlooD/following{/other_user}","gists_url":"https://api.github.com/users/DigiBlooD/gists{/gist_id}","starred_url":"https://api.github.com/users/DigiBlooD/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/DigiBlooD/subscriptions","organizations_url":"https://api.github.com/users/DigiBlooD/orgs","repos_url":"https://api.github.com/users/DigiBlooD/repos","events_url":"https://api.github.com/users/DigiBlooD/events{/privacy}","received_events_url":"https://api.github.com/users/DigiBlooD/received_events","type":"User","site_admin":false},"created_at":"2018-08-18T12:44:43Z","updated_at":"2018-08-18T12:44:43Z","author_association":"NONE","body":"@NiteshKuyate its the Consumer Key and Consumer Secret that are found for it there.\r\n\r\nI got it working on my test stor witch is running on the same server as the live shop so the preconditions are the same. Small difference is that the test one is http and the live one is https. There is no https proxy's here.\r\n\r\nI have tried setting the base url's to http on the live shop but that did not solve anything. I have tried disabling and enabling the integration and that does not help ether.\r\n\r\nDisable\r\n./bin/magento module:disable -c Shopial_Facebook\r\n./bin/magento setup:upgrade\r\n\r\nEnable\r\n./bin/magento module:enable -c Shopial_Facebook\r\n./bin/magento setup:upgrade\r\n\r\nSo I am pretty much stuck again.."}}
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