{"action":"created","issue":{"url":"https://api.github.com/repos/Ultimaker/Cura/issues/4506","repository_url":"https://api.github.com/repos/Ultimaker/Cura","labels_url":"https://api.github.com/repos/Ultimaker/Cura/issues/4506/labels{/name}","comments_url":"https://api.github.com/repos/Ultimaker/Cura/issues/4506/comments","events_url":"https://api.github.com/repos/Ultimaker/Cura/issues/4506/events","html_url":"https://github.com/Ultimaker/Cura/issues/4506","id":367482187,"node_id":"MDU6SXNzdWUzNjc0ODIxODc=","number":4506,"title":"[3.5] Cura.exe gets stuck before splash screen.","user":{"login":"githubcura35","id":43914330,"node_id":"MDQ6VXNlcjQzOTE0MzMw","avatar_url":"https://avatars2.githubusercontent.com/u/43914330?v=4","gravatar_id":"","url":"https://api.github.com/users/githubcura35","html_url":"https://github.com/githubcura35","followers_url":"https://api.github.com/users/githubcura35/followers","following_url":"https://api.github.com/users/githubcura35/following{/other_user}","gists_url":"https://api.github.com/users/githubcura35/gists{/gist_id}","starred_url":"https://api.github.com/users/githubcura35/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/githubcura35/subscriptions","organizations_url":"https://api.github.com/users/githubcura35/orgs","repos_url":"https://api.github.com/users/githubcura35/repos","events_url":"https://api.github.com/users/githubcura35/events{/privacy}","received_events_url":"https://api.github.com/users/githubcura35/received_events","type":"User","site_admin":false},"labels":[{"id":813015206,"node_id":"MDU6TGFiZWw4MTMwMTUyMDY=","url":"https://api.github.com/repos/Ultimaker/Cura/labels/Category:%20Cura","name":"Category: Cura","color":"74c0fc","default":false},{"id":444445781,"node_id":"MDU6TGFiZWw0NDQ0NDU3ODE=","url":"https://api.github.com/repos/Ultimaker/Cura/labels/Platform:%20Windows","name":"Platform: Windows","color":"495057","default":false},{"id":264960964,"node_id":"MDU6TGFiZWwyNjQ5NjA5NjQ=","url":"https://api.github.com/repos/Ultimaker/Cura/labels/Status:%20Needs%20Info","name":"Status: Needs Info","color":"fab005","default":false}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":17,"created_at":"2018-10-06T18:16:59Z","updated_at":"2018-10-21T08:29:36Z","closed_at":null,"author_association":"NONE","body":"<!--\r\nThe following template is useful for filing new issues. Processing an issue will go much faster when this is filled out, and issues which do not use this template WILL BE REMOVED.\r\n\r\nBefore filing, PLEASE check if the issue already exists (either open or closed) by using the search bar on the issues page. If it does, comment there. Even if it's closed, we can reopen it based on your comment.\r\n\r\nAlso, please note the application version in the title of the issue. For example: \"[3.2.1] Cannot connect to 3rd-party printer\". Please do not write things like \"Request:\" or \"[BUG]\" in the title; this is what labels are for.\r\n\r\nIt is also helpful to attach a project (.3mf or .curaproject) file and Cura log file so we can debug issues quicker.\r\nInformation about how to find the log file can be found at https://github.com/Ultimaker/Cura/wiki/Cura-Preferences-and-Settings-Locations. To upload a project, try changing the extension to e.g. .curaproject.3mf.zip so that github accepts uploading the file. Otherwise we recommend http://wetransfer.com, but other file hosts like Google Drive or Dropbox work well too.\r\n\r\nThank you for using Cura!\r\n-->\r\n\r\n**Application Version**\r\nCura 3.5\r\n\r\n**Platform**\r\nWin 10 1803\r\n\r\n**Printer**\r\nCreality Ender 3\r\n\r\n**Steps to Reproduce**\r\nInstall Cura 3.5 from scatch and start\r\n[Configure Seettings for Ender 3](https://youtu.be/umulfK775i0)\r\nReboot\r\nStart Cura 3.5\r\n\r\n**Actual Results**\r\nCura.exe gets stuck before splash screen.\r\nThe only way I have found to fix that is to deinstall and reinstall but after reboot same issue. \r\n\r\n**Expected results**\r\nSplash screen should come up and Cura should start\r\n\r\n**Additional Information**\r\nCura 3.4.1 works just fine\r\n[DxDiag.txt](https://github.com/Ultimaker/Cura/files/2453282/DxDiag.txt)\r\nNothing in cura.log as this happens before splash screen"},"comment":{"url":"https://api.github.com/repos/Ultimaker/Cura/issues/comments/431649397","html_url":"https://github.com/Ultimaker/Cura/issues/4506#issuecomment-431649397","issue_url":"https://api.github.com/repos/Ultimaker/Cura/issues/4506","id":431649397,"node_id":"MDEyOklzc3VlQ29tbWVudDQzMTY0OTM5Nw==","user":{"login":"lexter12","id":29342693,"node_id":"MDQ6VXNlcjI5MzQyNjkz","avatar_url":"https://avatars2.githubusercontent.com/u/29342693?v=4","gravatar_id":"","url":"https://api.github.com/users/lexter12","html_url":"https://github.com/lexter12","followers_url":"https://api.github.com/users/lexter12/followers","following_url":"https://api.github.com/users/lexter12/following{/other_user}","gists_url":"https://api.github.com/users/lexter12/gists{/gist_id}","starred_url":"https://api.github.com/users/lexter12/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/lexter12/subscriptions","organizations_url":"https://api.github.com/users/lexter12/orgs","repos_url":"https://api.github.com/users/lexter12/repos","events_url":"https://api.github.com/users/lexter12/events{/privacy}","received_events_url":"https://api.github.com/users/lexter12/received_events","type":"User","site_admin":false},"created_at":"2018-10-21T08:29:36Z","updated_at":"2018-10-21T08:29:36Z","author_association":"NONE","body":"I have the same exact problem (Cura doesn't start - doesn't even display the splash screen, nothing in the logs, cura.exe shows up in task manager after running but is doing nothing). I have Cura 3.5.0 on standard Windows 10 pro (10.0.17134) 64bit. I had the same issue with 3.4.x also.\r\nRunning Cura in Windows 8 compatibility mode does work though!"}}
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