{"action":"created","issue":{"url":"https://api.github.com/repos/owncloud/core/issues/32552","repository_url":"https://api.github.com/repos/owncloud/core","labels_url":"https://api.github.com/repos/owncloud/core/issues/32552/labels{/name}","comments_url":"https://api.github.com/repos/owncloud/core/issues/32552/comments","events_url":"https://api.github.com/repos/owncloud/core/issues/32552/events","html_url":"https://github.com/owncloud/core/issues/32552","id":356461984,"node_id":"MDU6SXNzdWUzNTY0NjE5ODQ=","number":32552,"title":"Owncloud Server Unsyncs all data from client and then resyncs","user":{"login":"johanbt","id":42835983,"node_id":"MDQ6VXNlcjQyODM1OTgz","avatar_url":"https://avatars1.githubusercontent.com/u/42835983?v=4","gravatar_id":"","url":"https://api.github.com/users/johanbt","html_url":"https://github.com/johanbt","followers_url":"https://api.github.com/users/johanbt/followers","following_url":"https://api.github.com/users/johanbt/following{/other_user}","gists_url":"https://api.github.com/users/johanbt/gists{/gist_id}","starred_url":"https://api.github.com/users/johanbt/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/johanbt/subscriptions","organizations_url":"https://api.github.com/users/johanbt/orgs","repos_url":"https://api.github.com/users/johanbt/repos","events_url":"https://api.github.com/users/johanbt/events{/privacy}","received_events_url":"https://api.github.com/users/johanbt/received_events","type":"User","site_admin":false},"labels":[{"id":598630351,"node_id":"MDU6TGFiZWw1OTg2MzAzNTE=","url":"https://api.github.com/repos/owncloud/core/labels/bug-analysis","name":"bug-analysis","color":"fbca04","default":false}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":5,"created_at":"2018-09-03T11:11:58Z","updated_at":"2018-09-04T06:16:14Z","closed_at":null,"author_association":"NONE","body":"Good Day Sir\r\n\r\nThanks in advance for your support.\r\n\r\nI implemented owncloud for one of my customers.\r\n\r\nCurrently we have the following challenge:\r\n\r\nThe server unsyncs all data from the clients and the resyns the data back, this causes mayor delays in productivity.\r\n\r\nI have seen to scenarios\r\n\r\nWhen the storage unit goes down it removes all data\r\n\r\nor when authentication is lost to the smb share for any reason\r\n\r\nI have also seen the smb share is up but owncloud re-links to it.\r\n\r\nPlease find below all the config data.\r\n\r\nI really hope you can assist me urgently.\r\nServer configuration\r\n\r\nOperating system: Ubuntu 16.04 lts\r\n\r\nWeb server:\r\n\r\napache2 -v\r\nServer version: Apache/2.4.18 (Ubuntu)\r\nServer built: 2018-06-07T19:43:03\r\n\r\nDatabase:\r\n\r\ndpkg -l | grep mariadb\r\nii mariadb-client-10.0 10.0.36-0ubuntu0.16.04.1 amd64 MariaDB database client binaries\r\nii mariadb-client-core-10.0 10.0.36-0ubuntu0.16.04.1 amd64 MariaDB database core client binaries\r\nii mariadb-common 10.0.36-0ubuntu0.16.04.1 all MariaDB common metapackage\r\nii mariadb-server 10.0.36-0ubuntu0.16.04.1 all MariaDB database server (metapackage depending on the latest version)\r\nii mariadb-server-10.0 10.0.36-0ubuntu0.16.04.1 amd64 MariaDB database server binaries\r\nii mariadb-server-core-10.0 10.0.36-0ubuntu0.16.04.1 amd64 MariaDB database core server files\r\n\r\nPHP version:\r\n\r\nphp -v\r\nPHP 7.0.30-0ubuntu0.16.04.1 (cli) ( NTS )\r\nCopyright (c) 1997-2017 The PHP Group\r\nZend Engine v3.0.0, Copyright (c) 1998-2017 Zend Technologies\r\nwith Zend OPcache v7.0.30-0ubuntu0.16.04.1, Copyright (c) 1999-2017, by Zend Technologies\r\n\r\nphp -i | grep -i '^libxml'\r\nlibxml Version => 2.9.3\r\nlibxml\r\nlibXML support => active\r\nlibXML Compiled Version => 2.9.3\r\nlibXML Loaded Version => 20903\r\nlibXML streams => enabled\r\nlibxml2 Version => 2.9.3\r\n\r\nownCloud version:\r\n\r\nSystem Status\r\ninstalled 1\r\nmaintenance\r\nneedsDbUpgrade\r\nversion 10.0.8.5\r\nversionstring 10.0.8\r\nedition Community\r\nproductname ownCloud\r\n\r\nStorage backend (external storage):\r\n\r\nFreenas ixsystem storage solution\r\n\r\naccessing Data over smb/cifs share\r\n\r\nAlso\r\n\r\nAdd additional drive to owncloud server owncloud accessing drive over smb/cifs share\r\n\r\n\r\nredis-server\r\n29831:C 30 Aug 10:08:38.185 # oO0OoO0OoO0Oo Redis is starting oO0OoO0OoO0Oo\r\n29831:C 30 Aug 10:08:38.185 # Redis version=4.0.10, bits=64, commit=00000000, modified=0, pid=29831, just started\r\n29831:C 30 Aug 10:08:38.185 # Warning: no config file specified, using the default config. In order to specify a config file use redis-server /path/to/redis.conf\r\n29831:M 30 Aug 10:08:38.185 * Increased maximum number of open files to 10032 (it was originally set to 1024).\r\n29831:M 30 Aug 10:08:38.185 # Creating Server TCP listening socket *:6379: bind: Address already in use\r\n\r\n\r\n\r\nWhat I have seen is that if the storage unit or any smb share is down or the owncloud server cannot connect to it,it removes the files from the clients desktops, when the storage unit is online or the smb share the it resyncs\r\n\r\nCan we config the server that it does not remove the files when the remote share or online storage is off line\r\n\r\n\r\nOwncloud\r\n\r\nRuns in virtual environment vmware 6.5 on hp server\r\n\r\n\r\nwhen the share is down and shows 0 kb\r\n\r\nthe data is removed from the clients\r\n\r\n\r\n![image](https://user-images.githubusercontent.com/42835983/44983779-bdcd0100-af7a-11e8-94a4-f150aadaa0ca.png)\r\n\r\n![image](https://user-images.githubusercontent.com/42835983/44983787-c9b8c300-af7a-11e8-807b-8c3cd7886519.png)\r\n\r\n\r\n\r\nimage"},"comment":{"url":"https://api.github.com/repos/owncloud/core/issues/comments/418252785","html_url":"https://github.com/owncloud/core/issues/32552#issuecomment-418252785","issue_url":"https://api.github.com/repos/owncloud/core/issues/32552","id":418252785,"node_id":"MDEyOklzc3VlQ29tbWVudDQxODI1Mjc4NQ==","user":{"login":"johanbt","id":42835983,"node_id":"MDQ6VXNlcjQyODM1OTgz","avatar_url":"https://avatars1.githubusercontent.com/u/42835983?v=4","gravatar_id":"","url":"https://api.github.com/users/johanbt","html_url":"https://github.com/johanbt","followers_url":"https://api.github.com/users/johanbt/followers","following_url":"https://api.github.com/users/johanbt/following{/other_user}","gists_url":"https://api.github.com/users/johanbt/gists{/gist_id}","starred_url":"https://api.github.com/users/johanbt/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/johanbt/subscriptions","organizations_url":"https://api.github.com/users/johanbt/orgs","repos_url":"https://api.github.com/users/johanbt/repos","events_url":"https://api.github.com/users/johanbt/events{/privacy}","received_events_url":"https://api.github.com/users/johanbt/received_events","type":"User","site_admin":false},"created_at":"2018-09-04T06:16:14Z","updated_at":"2018-09-04T06:16:14Z","author_association":"NONE","body":"4. Even with a smb share to my linux server it does exactly the same think."}}
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