{"action":"created","issue":{"url":"https://api.github.com/repos/miamidade/open311/issues/81","repository_url":"https://api.github.com/repos/miamidade/open311","labels_url":"https://api.github.com/repos/miamidade/open311/issues/81/labels{/name}","comments_url":"https://api.github.com/repos/miamidade/open311/issues/81/comments","events_url":"https://api.github.com/repos/miamidade/open311/issues/81/events","html_url":"https://github.com/miamidade/open311/issues/81","id":324740624,"number":81,"title":"Repeated Submission / Connection 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submission due to connection loss","creator":{"login":"hilpold","id":7205800,"avatar_url":"https://avatars2.githubusercontent.com/u/7205800?v=4","gravatar_id":"","url":"https://api.github.com/users/hilpold","html_url":"https://github.com/hilpold","followers_url":"https://api.github.com/users/hilpold/followers","following_url":"https://api.github.com/users/hilpold/following{/other_user}","gists_url":"https://api.github.com/users/hilpold/gists{/gist_id}","starred_url":"https://api.github.com/users/hilpold/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/hilpold/subscriptions","organizations_url":"https://api.github.com/users/hilpold/orgs","repos_url":"https://api.github.com/users/hilpold/repos","events_url":"https://api.github.com/users/hilpold/events{/privacy}","received_events_url":"https://api.github.com/users/hilpold/received_events","type":"User","site_admin":false},"open_issues":1,"closed_issues":1,"state":"open","created_at":"2018-05-17T16:53:33Z","updated_at":"2018-05-20T20:36:58Z","due_on":"2018-05-20T07:00:00Z","closed_at":null},"comments":0,"created_at":"2018-05-20T20:36:58Z","updated_at":"2018-05-20T20:43:27Z","closed_at":null,"author_association":"CONTRIBUTOR","body":"Currently, we check for each new sr posted as Json, if it was already submitted by checking a list of json for equals and respond with a 500 if found, leading to a App restart for apps <2.8.0 or a \"Please retry\" >=2.8.0.\r\n\r\nThis list is maintained from Open311service start to the next restart in memory. (Class RequestStore)\r\n"},"comment":{"url":"https://api.github.com/repos/miamidade/open311/issues/comments/390510972","html_url":"https://github.com/miamidade/open311/issues/81#issuecomment-390510972","issue_url":"https://api.github.com/repos/miamidade/open311/issues/81","id":390510972,"user":{"login":"hilpold","id":7205800,"avatar_url":"https://avatars2.githubusercontent.com/u/7205800?v=4","gravatar_id":"","url":"https://api.github.com/users/hilpold","html_url":"https://github.com/hilpold","followers_url":"https://api.github.com/users/hilpold/followers","following_url":"https://api.github.com/users/hilpold/following{/other_user}","gists_url":"https://api.github.com/users/hilpold/gists{/gist_id}","starred_url":"https://api.github.com/users/hilpold/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/hilpold/subscriptions","organizations_url":"https://api.github.com/users/hilpold/orgs","repos_url":"https://api.github.com/users/hilpold/repos","events_url":"https://api.github.com/users/hilpold/events{/privacy}","received_events_url":"https://api.github.com/users/hilpold/received_events","type":"User","site_admin":false},"created_at":"2018-05-20T20:43:27Z","updated_at":"2018-05-20T20:43:27Z","author_association":"CONTRIBUTOR","body":"For situations where a client (app/web)submits an SR and Open311 responds with a case number, but connection is lost on device before the response was received (\"Please retry\"), the following seems appropriate:\r\n\r\n1. If a new request json is posted, but an SR number was already issued, respond with a submission success and include the full original reponse (Including case number, immediate, etc)\r\n2. Reset the map (request json -> response json) every N hours; we'll start with N=24)\r\n"}}
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