{"action":"closed","issue":{"url":"https://api.github.com/repos/nextcloud/server/issues/9854","repository_url":"https://api.github.com/repos/nextcloud/server","labels_url":"https://api.github.com/repos/nextcloud/server/issues/9854/labels{/name}","comments_url":"https://api.github.com/repos/nextcloud/server/issues/9854/comments","events_url":"https://api.github.com/repos/nextcloud/server/issues/9854/events","html_url":"https://github.com/nextcloud/server/issues/9854","id":332039306,"node_id":"MDU6SXNzdWUzMzIwMzkzMDY=","number":9854,"title":"Nextcloud download problem Help please!","user":{"login":"Itay1787","id":40241083,"node_id":"MDQ6VXNlcjQwMjQxMDgz","avatar_url":"https://avatars1.githubusercontent.com/u/40241083?v=4","gravatar_id":"","url":"https://api.github.com/users/Itay1787","html_url":"https://github.com/Itay1787","followers_url":"https://api.github.com/users/Itay1787/followers","following_url":"https://api.github.com/users/Itay1787/following{/other_user}","gists_url":"https://api.github.com/users/Itay1787/gists{/gist_id}","starred_url":"https://api.github.com/users/Itay1787/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Itay1787/subscriptions","organizations_url":"https://api.github.com/users/Itay1787/orgs","repos_url":"https://api.github.com/users/Itay1787/repos","events_url":"https://api.github.com/users/Itay1787/events{/privacy}","received_events_url":"https://api.github.com/users/Itay1787/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":1,"created_at":"2018-06-13T15:09:31Z","updated_at":"2018-06-13T20:59:10Z","closed_at":"2018-06-13T20:59:10Z","author_association":"NONE","body":"Hi everyone I have an annoying and strange problem\r\n\r\nSystem Information\r\nFreeNAS 11.1 U5\r\nNextcloud 13.0.2\r\nPHP version 7.0.30\r\nStorage: SMB\r\n\r\n\r\nThe problem is that I try to download files in my domain(outside the network) so the download gets stuck and after a minute - 30 seconds it fails it can be stuck at the beginning in the middle or immediatel\r\nAnd the strange thing is that in my IP local network it can download  no problems at all\r\n\r\nSo they told me (Forum of freenas) that it was the ISP that blocked it (even though I spoke to them and they said they were not blocking anything, I do not know if to believe them)\r\n\r\nFor testing I opened up an FTP server through a Windows computer and connected outside the network and it was downloaded without any problems at all\r\n\r\nSomeone at FreeNAS Forum suggested that I check directly through the IP I get through the ISP\r\nAnd the results are:\r\nI tried downloading a file that weighs 881MB and then gets stuck at 50 MB\r\nI tried the second time the same file got stuck at 645 MB\r\nThen again for the third time (I had to look with a change) and then it got stuck at 25 MB\r\nThen I tried the last time (for the fourth time) and he downloaded the whole file all 881 MB\r\nAnd the file opens without problems\r\n\r\nDownloads do not make the 60 MB and this one is with luck\r\nNot strange?\r\n\r\nAnd I turned to the community of nextcloud and did not answer there\r\nSorry for the English - Google translation\r\nI used this guide https://forums.freenas.org/index.ph...ll-checks-passed-updated-to-use-iocage.61934/\r\nI installed the jail through vent\r\nI had this problem in the Owncloud plug-in but I turned to Owncloud Forum they told me it's because I'm missing PHP files so that's why I moved on to Nextcloud\r\nSo you think it's the ISP all the time despite what I mentioned above?\r\nAny additional information you need just say\r\nI also checked with someone who has a system setup (from the same directory) really similar to mine and everything works\r\nMy DNS 1.1.1.1 (https://1.1.1.1)\r\n\r\nSomeone here has a way of thinking about a solution or checking out the problem because I'm desperate and already this problem haunts me!\r\n\r\nThanks Itay \r\n"}}
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