{"action":"created","issue":{"url":"https://api.github.com/repos/mailcow/mailcow-dockerized/issues/1063","repository_url":"https://api.github.com/repos/mailcow/mailcow-dockerized","labels_url":"https://api.github.com/repos/mailcow/mailcow-dockerized/issues/1063/labels{/name}","comments_url":"https://api.github.com/repos/mailcow/mailcow-dockerized/issues/1063/comments","events_url":"https://api.github.com/repos/mailcow/mailcow-dockerized/issues/1063/events","html_url":"https://github.com/mailcow/mailcow-dockerized/issues/1063","id":297867470,"number":1063,"title":"Active Sync problems with Android","user":{"login":"S3NS4Ti0N","id":3315612,"avatar_url":"https://avatars1.githubusercontent.com/u/3315612?v=4","gravatar_id":"","url":"https://api.github.com/users/S3NS4Ti0N","html_url":"https://github.com/S3NS4Ti0N","followers_url":"https://api.github.com/users/S3NS4Ti0N/followers","following_url":"https://api.github.com/users/S3NS4Ti0N/following{/other_user}","gists_url":"https://api.github.com/users/S3NS4Ti0N/gists{/gist_id}","starred_url":"https://api.github.com/users/S3NS4Ti0N/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/S3NS4Ti0N/subscriptions","organizations_url":"https://api.github.com/users/S3NS4Ti0N/orgs","repos_url":"https://api.github.com/users/S3NS4Ti0N/repos","events_url":"https://api.github.com/users/S3NS4Ti0N/events{/privacy}","received_events_url":"https://api.github.com/users/S3NS4Ti0N/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":12,"created_at":"2018-02-16T17:47:25Z","updated_at":"2018-03-16T09:33:53Z","closed_at":"2018-03-16T09:33:53Z","author_association":"NONE","body":"I have multiple clients set up for my account. Windows 10 integrated mail app, Outlook 2016 and Outlook 2016 Office365 \"edition\". Between all these clients all appointments/mails/contacts sync without any problems.\r\n\r\nStrange part comes now. Appointments from my Android 8 device (multiple apps tested) sync to the server, and pop up on all other clients. But my Android device does not sync from the server. I only see appointments that I create on my phone.\r\n\r\nAttached is the log from SOGo with all log features enabled in the config file.\r\n\r\n```\r\n2/16/2018, 6:42:00 PM | notice | [72]: MY.IP.ADD.RESS \"POST /SOGo/Microsoft-Server-ActiveSync?jRIJBBBOaW5lNDM4M0FGljkhkkljkljkljkljljW5kcm9pZAcBAA== HTTP/1.0\" 200 20/225 182.847 - - 2M\r\n-- | -- | --\r\n2/16/2018, 6:42:00 PM | notice | [72]: \\|SOGo\\| request took 182.839746 seconds to execute\r\n2/16/2018, 6:42:00 PM | err | Error processing log message: </Ping>\r\n2/16/2018, 6:42:00 PM | notice |  \r\n2/16/2018, 6:42:00 PM | notice |  \r\n2/16/2018, 6:42:00 PM | err | Error processing log message: <Ping xmlns=\"Ping:\">\r\n2/16/2018, 6:42:00 PM | err | Error processing log message: <!DOCTYPE ActiveSync PUBLIC \"-//MICROSOFT//DTD ActiveSync//EN\" \"http://www.microsoft.com/\">\r\n2/16/2018, 6:42:00 PM | notice | [72]: <0x0x55c23deae410[SOGoActiveSyncDispatcher]> EAS - response for device 4E696E65343338334146333436383630: <?xml version=\"1.0\"?>\r\n2/16/2018, 6:42:00 PM | notice | [72]: <0x0x55c23deae410[SOGoActiveSyncDispatcher]> EAS - Ping request canceled (54)\r\n2/16/2018, 6:42:00 PM | notice | 17:42:00.350 sogod[72:72] <MySQL4Channel[0x0x55c23ddd1c60] connection=0x0x55c23df64868> query has results, entering fetch-mode.\r\n```\r\n\r\nAny ideas what could couse this issue? I looked around, and found https://github.com/mailcow/mailcow-dockerized/issues/722 has some kind of the same errors in the log. I already did docker-compose build sogo-mailcow and docker-compose up -d as suggested by @andryyy in this post https://github.com/mailcow/mailcow-dockerized/issues/722#issuecomment-344728721"},"comment":{"url":"https://api.github.com/repos/mailcow/mailcow-dockerized/issues/comments/373655129","html_url":"https://github.com/mailcow/mailcow-dockerized/issues/1063#issuecomment-373655129","issue_url":"https://api.github.com/repos/mailcow/mailcow-dockerized/issues/1063","id":373655129,"user":{"login":"S3NS4Ti0N","id":3315612,"avatar_url":"https://avatars1.githubusercontent.com/u/3315612?v=4","gravatar_id":"","url":"https://api.github.com/users/S3NS4Ti0N","html_url":"https://github.com/S3NS4Ti0N","followers_url":"https://api.github.com/users/S3NS4Ti0N/followers","following_url":"https://api.github.com/users/S3NS4Ti0N/following{/other_user}","gists_url":"https://api.github.com/users/S3NS4Ti0N/gists{/gist_id}","starred_url":"https://api.github.com/users/S3NS4Ti0N/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/S3NS4Ti0N/subscriptions","organizations_url":"https://api.github.com/users/S3NS4Ti0N/orgs","repos_url":"https://api.github.com/users/S3NS4Ti0N/repos","events_url":"https://api.github.com/users/S3NS4Ti0N/events{/privacy}","received_events_url":"https://api.github.com/users/S3NS4Ti0N/received_events","type":"User","site_admin":false},"created_at":"2018-03-16T09:33:53Z","updated_at":"2018-03-16T09:33:53Z","author_association":"NONE","body":"I think I have resolved the issue. It was a problem with the given timezone.\r\n\r\nWhen you install mailcow, you will get asked for your timezone. The setting is \"Etc/UTC\" on my production box. I installed another test server yesterday at a different cloudserver vendor. The default setting there was \"UTC\". On the testbox everything worked fine.\r\n\r\nI changed the timezone on my production server in the user settings of sogo to \"Europe/Berlin\". Everything is working fine now.\r\n\r\nAnyway, thanks for your help @andryyy and @burn79 😀 "}}
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