{"action":"created","issue":{"url":"https://api.github.com/repos/IQSS/dataverse/issues/4903","repository_url":"https://api.github.com/repos/IQSS/dataverse","labels_url":"https://api.github.com/repos/IQSS/dataverse/issues/4903/labels{/name}","comments_url":"https://api.github.com/repos/IQSS/dataverse/issues/4903/comments","events_url":"https://api.github.com/repos/IQSS/dataverse/issues/4903/events","html_url":"https://github.com/IQSS/dataverse/issues/4903","id":345130527,"node_id":"MDU6SXNzdWUzNDUxMzA1Mjc=","number":4903,"title":"Glassfish start-domain fails. DOIEZIdServer problem? (urgent!)","user":{"login":"lmaylein","id":7468155,"node_id":"MDQ6VXNlcjc0NjgxNTU=","avatar_url":"https://avatars2.githubusercontent.com/u/7468155?v=4","gravatar_id":"","url":"https://api.github.com/users/lmaylein","html_url":"https://github.com/lmaylein","followers_url":"https://api.github.com/users/lmaylein/followers","following_url":"https://api.github.com/users/lmaylein/following{/other_user}","gists_url":"https://api.github.com/users/lmaylein/gists{/gist_id}","starred_url":"https://api.github.com/users/lmaylein/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/lmaylein/subscriptions","organizations_url":"https://api.github.com/users/lmaylein/orgs","repos_url":"https://api.github.com/users/lmaylein/repos","events_url":"https://api.github.com/users/lmaylein/events{/privacy}","received_events_url":"https://api.github.com/users/lmaylein/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":9,"created_at":"2018-07-27T08:06:19Z","updated_at":"2018-07-27T11:49:40Z","closed_at":null,"author_association":"CONTRIBUTOR","body":"Suddenly (since this morning) we are no longer able to start our dataverse instance.\r\n\r\n```\r\n/etc/init.d/glassfish start\r\nStarting GlassFish server: glassfishEnter master password (3) attempt(s) remain)>\r\nWaiting for domain1 to start .......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................\r\nserverNoStart\r\nCommand start-domain failed.\r\n```\r\n\r\nThe admin console (Port 4848) shows:\r\n`Status: The Admin Console is starting. Please wait.`\r\n\r\nAfter that, I have to use `kill 9 <pid>` to stop the process.\r\n\r\nThe last message in the server.log is\r\n\r\n[2018-07-27T09:55:34.579+0200] [glassfish 4.1] [INFO] [AS-EJB-00054] [javax.enterprise.ejb.container] [tid: _ThreadID=18 _ThreadName=RunLevelControllerThread-1532678107499] [timeMillis: 1532678134579] [levelValue: 800] [[\r\n  Portable JNDI names for EJB DOIEZIdServiceBean: [java:global/dataverse-4.8.6/DOIEZIdServiceBean!edu.harvard.iq.dataverse.DOIEZIdServiceBean, java:global/dataverse-4.8.6/DOIEZIdServiceBean]]]\r\n\r\nnetstat shows an open connection to  34.250.137.166:443 (Amazon Cloud)\r\n\r\nIs it possible that the startup process is blocked by an EZID connection problem.\r\nPlease note: Our dataverse is configured to use Datacite!\r\n\r\nOur dataverse version: 4.8.6"},"comment":{"url":"https://api.github.com/repos/IQSS/dataverse/issues/comments/408395921","html_url":"https://github.com/IQSS/dataverse/issues/4903#issuecomment-408395921","issue_url":"https://api.github.com/repos/IQSS/dataverse/issues/4903","id":408395921,"node_id":"MDEyOklzc3VlQ29tbWVudDQwODM5NTkyMQ==","user":{"login":"pdurbin","id":21006,"node_id":"MDQ6VXNlcjIxMDA2","avatar_url":"https://avatars2.githubusercontent.com/u/21006?v=4","gravatar_id":"","url":"https://api.github.com/users/pdurbin","html_url":"https://github.com/pdurbin","followers_url":"https://api.github.com/users/pdurbin/followers","following_url":"https://api.github.com/users/pdurbin/following{/other_user}","gists_url":"https://api.github.com/users/pdurbin/gists{/gist_id}","starred_url":"https://api.github.com/users/pdurbin/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/pdurbin/subscriptions","organizations_url":"https://api.github.com/users/pdurbin/orgs","repos_url":"https://api.github.com/users/pdurbin/repos","events_url":"https://api.github.com/users/pdurbin/events{/privacy}","received_events_url":"https://api.github.com/users/pdurbin/received_events","type":"User","site_admin":false},"created_at":"2018-07-27T11:49:40Z","updated_at":"2018-07-27T11:49:40Z","author_association":"MEMBER","body":"@lmaylein no, https://mds.datacite.org is definitely down for me too. When I was doing my test I saw \"504 Gateway Time-out\" in my browser. And testing right now from that dev1 server itself, I see the same:\r\n\r\n```\r\n[pdurbin@dvnweb-vm2 ~]$ curl https://mds.datacite.org\r\n<html>\r\n<head><title>504 Gateway Time-out</title></head>\r\n<body bgcolor=\"white\">\r\n<center><h1>504 Gateway Time-out</h1></center>\r\n</body>\r\n</html>\r\n[pdurbin@dvnweb-vm2 ~]$ \r\n```\r\n\r\nSo why is it that Dataverse starts when my server is configured to use https://mds.datacite.org but yours does not? It's down for both of us.\r\n\r\nMeanwhile I don't see anything particularly helpful in the logs you sent at https://help.hmdc.harvard.edu/Ticket/Display.html?id=264966 (a couple ticket numbers got merged together) but thank you for sending them.\r\n\r\nHave you thought about what your support options might be from the Glassfish side? Maybe there's a mailing list or something? No one has responded to me in #glassfish on freenode IRC yet."}}
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