{"action":"created","issue":{"url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/8663","repository_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues","labels_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/8663/labels{/name}","comments_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/8663/comments","events_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/8663/events","html_url":"https://github.com/ContinuumIO/anaconda-issues/issues/8663","id":299926487,"number":8663,"title":"anaconda navigator are not working on Mac OS  high Sierra","user":{"login":"kalefranz","id":1418419,"avatar_url":"https://avatars0.githubusercontent.com/u/1418419?v=4","gravatar_id":"","url":"https://api.github.com/users/kalefranz","html_url":"https://github.com/kalefranz","followers_url":"https://api.github.com/users/kalefranz/followers","following_url":"https://api.github.com/users/kalefranz/following{/other_user}","gists_url":"https://api.github.com/users/kalefranz/gists{/gist_id}","starred_url":"https://api.github.com/users/kalefranz/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kalefranz/subscriptions","organizations_url":"https://api.github.com/users/kalefranz/orgs","repos_url":"https://api.github.com/users/kalefranz/repos","events_url":"https://api.github.com/users/kalefranz/events{/privacy}","received_events_url":"https://api.github.com/users/kalefranz/received_events","type":"User","site_admin":false},"labels":[{"id":355353255,"url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/labels/pkg:navigator","name":"pkg:navigator","color":"fbca04","default":false},{"id":846958504,"url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/labels/tag:encoding-error","name":"tag:encoding-error","color":"ededed","default":false}],"state":"closed","locked":false,"assignee":{"login":"goanpeca","id":3627835,"avatar_url":"https://avatars3.githubusercontent.com/u/3627835?v=4","gravatar_id":"","url":"https://api.github.com/users/goanpeca","html_url":"https://github.com/goanpeca","followers_url":"https://api.github.com/users/goanpeca/followers","following_url":"https://api.github.com/users/goanpeca/following{/other_user}","gists_url":"https://api.github.com/users/goanpeca/gists{/gist_id}","starred_url":"https://api.github.com/users/goanpeca/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/goanpeca/subscriptions","organizations_url":"https://api.github.com/users/goanpeca/orgs","repos_url":"https://api.github.com/users/goanpeca/repos","events_url":"https://api.github.com/users/goanpeca/events{/privacy}","received_events_url":"https://api.github.com/users/goanpeca/received_events","type":"User","site_admin":false},"assignees":[{"login":"goanpeca","id":3627835,"avatar_url":"https://avatars3.githubusercontent.com/u/3627835?v=4","gravatar_id":"","url":"https://api.github.com/users/goanpeca","html_url":"https://github.com/goanpeca","followers_url":"https://api.github.com/users/goanpeca/followers","following_url":"https://api.github.com/users/goanpeca/following{/other_user}","gists_url":"https://api.github.com/users/goanpeca/gists{/gist_id}","starred_url":"https://api.github.com/users/goanpeca/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/goanpeca/subscriptions","organizations_url":"https://api.github.com/users/goanpeca/orgs","repos_url":"https://api.github.com/users/goanpeca/repos","events_url":"https://api.github.com/users/goanpeca/events{/privacy}","received_events_url":"https://api.github.com/users/goanpeca/received_events","type":"User","site_admin":false}],"milestone":null,"comments":6,"created_at":"2018-02-24T09:08:17Z","updated_at":"2018-05-12T07:33:37Z","closed_at":"2018-02-24T19:27:00Z","author_association":"MEMBER","body":"_From @sravanthbaratam on November 30, 2017 2:13_\n\n$ anaconda-navigator \r\n\r\nTraceback (most recent call last):\r\n  File \"/Users/sravanthbaratam/anaconda3/bin/anaconda-navigator\", line 11, in <module>\r\n    sys.exit(main())\r\n  File \"/Users/sravanthbaratam/anaconda3/lib/python3.6/site-packages/anaconda_navigator/app/main.py\", line 125, in main\r\n    from anaconda_navigator.utils.logs import clean_logs\r\n  File \"/Users/sravanthbaratam/anaconda3/lib/python3.6/site-packages/anaconda_navigator/utils/logs.py\", line 18, in <module>\r\n    from anaconda_navigator.config import (LOG_FILENAME, LOG_FOLDER,\r\n  File \"/Users/sravanthbaratam/anaconda3/lib/python3.6/site-packages/anaconda_navigator/config/__init__.py\", line 24, in <module>\r\n    from anaconda_navigator.config.main import CONF\r\n  File \"/Users/sravanthbaratam/anaconda3/lib/python3.6/site-packages/anaconda_navigator/config/main.py\", line 67, in <module>\r\n    raw_mode=True,\r\n  File \"/Users/sravanthbaratam/anaconda3/lib/python3.6/site-packages/anaconda_navigator/config/user.py\", line 221, in __init__\r\n    self.load_from_ini()\r\n  File \"/Users/sravanthbaratam/anaconda3/lib/python3.6/site-packages/anaconda_navigator/config/user.py\", line 279, in load_from_ini\r\n    self.read(self.filename(), encoding='utf-8')\r\n  File \"/Users/sravanthbaratam/anaconda3/lib/python3.6/configparser.py\", line 697, in read\r\n    self._read(fp, filename)\r\n  File \"/Users/sravanthbaratam/anaconda3/lib/python3.6/configparser.py\", line 1015, in _read\r\n    for lineno, line in enumerate(fp, start=1):\r\n  File \"/Users/sravanthbaratam/anaconda3/lib/python3.6/codecs.py\", line 321, in decode\r\n    (result, consumed) = self._buffer_decode(data, self.errors, final)\r\nUnicodeDecodeError: 'utf-8' codec can't decode byte 0x81 in position 0: invalid start byte\r\n$ \r\n\n\n_Copied from original issue: conda/conda#6374_"},"comment":{"url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/comments/388537042","html_url":"https://github.com/ContinuumIO/anaconda-issues/issues/8663#issuecomment-388537042","issue_url":"https://api.github.com/repos/ContinuumIO/anaconda-issues/issues/8663","id":388537042,"user":{"login":"jinisjin12","id":38008113,"avatar_url":"https://avatars1.githubusercontent.com/u/38008113?v=4","gravatar_id":"","url":"https://api.github.com/users/jinisjin12","html_url":"https://github.com/jinisjin12","followers_url":"https://api.github.com/users/jinisjin12/followers","following_url":"https://api.github.com/users/jinisjin12/following{/other_user}","gists_url":"https://api.github.com/users/jinisjin12/gists{/gist_id}","starred_url":"https://api.github.com/users/jinisjin12/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jinisjin12/subscriptions","organizations_url":"https://api.github.com/users/jinisjin12/orgs","repos_url":"https://api.github.com/users/jinisjin12/repos","events_url":"https://api.github.com/users/jinisjin12/events{/privacy}","received_events_url":"https://api.github.com/users/jinisjin12/received_events","type":"User","site_admin":false},"created_at":"2018-05-12T07:33:37Z","updated_at":"2018-05-12T07:33:37Z","author_association":"NONE","body":"Traceback (most recent call last):\r\nFile \"/Users/hlee21/anaconda3/lib/python3.6/site-packages/psutil/_psosx.py\", line 293, in wrapper\r\nreturn fun(self, *args, **kwargs)\r\nFile \"/Users/hlee21/anaconda3/lib/python3.6/site-packages/psutil/_psosx.py\", line 356, in cmdline\r\nreturn cext.proc_cmdline(self.pid)\r\nPermissionError: [Errno 13] Permission denied\r\n\r\nDuring handling of the above exception, another exception occurred:\r\n\r\nTraceback (most recent call last):\r\nFile \"/Users/hlee21/anaconda3/lib/python3.6/site-packages/anaconda_navigator/exceptions.py\", line 75, in exception_handler\r\nreturn_value = func(*args, **kwargs)\r\nFile \"/Users/hlee21/anaconda3/lib/python3.6/site-packages/anaconda_navigator/app/start.py\", line 113, in start_app\r\nif misc.load_pid() is None: # A stale lock might be around\r\nFile \"/Users/hlee21/anaconda3/lib/python3.6/site-packages/anaconda_navigator/utils/misc.py\", line 384, in load_pid\r\ncmds = process.cmdline()\r\nFile \"/Users/hlee21/anaconda3/lib/python3.6/site-packages/psutil/__init__.py\", line 701, in cmdline\r\nreturn self._proc.cmdline()\r\nFile \"/Users/hlee21/anaconda3/lib/python3.6/site-packages/psutil/_psosx.py\", line 306, in wrapper\r\nraise AccessDenied(self.pid, self._name)\r\npsutil.AccessDenied: psutil.AccessDenied (pid=919)\r\n"}}
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