{"action":"created","issue":{"url":"https://api.github.com/repos/Gamua/Adobe-Runtime-Support/issues/43","repository_url":"https://api.github.com/repos/Gamua/Adobe-Runtime-Support","labels_url":"https://api.github.com/repos/Gamua/Adobe-Runtime-Support/issues/43/labels{/name}","comments_url":"https://api.github.com/repos/Gamua/Adobe-Runtime-Support/issues/43/comments","events_url":"https://api.github.com/repos/Gamua/Adobe-Runtime-Support/issues/43/events","html_url":"https://github.com/Gamua/Adobe-Runtime-Support/issues/43","id":330362246,"node_id":"MDU6SXNzdWUzMzAzNjIyNDY=","number":43,"title":"Video issues on iOS (missing audio)","user":{"login":"urthling","id":6290921,"node_id":"MDQ6VXNlcjYyOTA5MjE=","avatar_url":"https://avatars2.githubusercontent.com/u/6290921?v=4","gravatar_id":"","url":"https://api.github.com/users/urthling","html_url":"https://github.com/urthling","followers_url":"https://api.github.com/users/urthling/followers","following_url":"https://api.github.com/users/urthling/following{/other_user}","gists_url":"https://api.github.com/users/urthling/gists{/gist_id}","starred_url":"https://api.github.com/users/urthling/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/urthling/subscriptions","organizations_url":"https://api.github.com/users/urthling/orgs","repos_url":"https://api.github.com/users/urthling/repos","events_url":"https://api.github.com/users/urthling/events{/privacy}","received_events_url":"https://api.github.com/users/urthling/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":1,"created_at":"2018-06-07T17:13:20Z","updated_at":"2018-06-08T18:34:14Z","closed_at":null,"author_association":"NONE","body":"<body><p>The following plays properly on iPhone X and Android</p>\r\n<p></p>\r\n<p>Video is OK but the <strong>audio is missing</strong> on: iPhone 5S, iPhone 7+, iPhone 8+ (no other iPhone tested)</p>\r\n<p></p>\r\n<p>Tested using AIr 27 through 30</p>\r\n<p>Testing using ffmpeg encode settings:</p>\r\n<table class=\"table-bordered table-striped table table-presets\" style=\"margin-bottom: 24px; border: 1px solid #dddddd; color: #444444; font-family: Roboto, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif;\">\r\n<tbody>\r\n<tr style=\"background-color: #f9f9f9;\">\r\n<td class=\"centric\" style=\"padding: 8px; border: 1px solid #dddddd; text-align: center;\"><code style=\"font-family: Menlo, Monaco, Consolas, 'Courier New', monospace; font-size: 12.6px; color: inherit; background: transparent;\">mp4</code></td>\r\n<td class=\"centric\" style=\"padding: 8px; border: 1px solid #dddddd; text-align: center;\"><code style=\"font-family: Menlo, Monaco, Consolas, 'Courier New', monospace; font-size: 12.6px; color: inherit; background: transparent;\">libfdk_aac</code></td>\r\n<td class=\"centric\" style=\"padding: 8px; border: 1px solid #dddddd; text-align: center;\"><code style=\"font-family: Menlo, Monaco, Consolas, 'Courier New', monospace; font-size: 12.6px; color: inherit; background: transparent;\">128000</code></td>\r\n<td class=\"centric\" style=\"padding: 8px; border: 1px solid #dddddd; text-align: center;\"><code style=\"font-family: Menlo, Monaco, Consolas, 'Courier New', monospace; font-size: 12.6px; color: inherit; background: transparent;\">44100</code></td>\r\n<td class=\"centric\" style=\"padding: 8px; border: 1px solid #dddddd; text-align: center;\"><code style=\"font-family: Menlo, Monaco, Consolas, 'Courier New', monospace; font-size: 12.6px; color: inherit; background: transparent;\">libx264</code></td>\r\n<td class=\"centric\" style=\"padding: 8px; border: 1px solid #dddddd; text-align: center;\"><code style=\"font-family: Menlo, Monaco, Consolas, 'Courier New', monospace; font-size: 12.6px; color: inherit; background: transparent;\">1200000</code></td>\r\n<td class=\"centric\" style=\"padding: 8px; border: 1px solid #dddddd; text-align: center;\"><code style=\"font-family: Menlo, Monaco, Consolas, 'Courier New', monospace; font-size: 12.6px; color: inherit; background: transparent;\">1024x768</code></td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n\r\n<p></p>\r\n<p><span>I also found a test stream that you can use to reproduce the issue described above: </span><a href=\"/external-link.jspa?url=https%3A%2F%2Fcontent.jwplatform.com%2Fmanifests%2Fyp34SRmf.m3u8\" rel=\"nofollow\" target=\"_blank\" _jive_internal=\"true\">https://content.jwplatform.com/manifests/yp34SRmf.m3u8</a></p>\r\n<p>Taken from here: <a href=\"https://developer.jwplayer.com/tools/stream-tester/?playerversion=7\" title=\"https://developer.jwplayer.com/tools/stream-tester/?playerversion=7\">https://developer.jwplayer.com/tools/stream-tester/?playerversion=7</a></p></body>\r\n\r\nThere's also this taken from another bug related to video on this forum: https://s3.amazonaws.com/flaxbinpic/bunny.mp4\r\n\r\n```\r\nprotected function test_triggeredHandler(event:Event):void\r\n{\r\n  vidClient = new Object();\r\n  vidClient.onMetaData = onMetaData;\r\n  nc = new NetConnection();\r\n  nc.connect(null);\r\n  ns = new NetStream(nc);\r\n  ns.addEventListener(NetStatusEvent.NET_STATUS, onNetStatus);\r\n  ns.client = vidClient;\r\n  videoTexture=Texture.fromNetStream(ns , Starling.current.contentScaleFactor , onTextureComplete)\r\n  ns.play(\"https://somevideo.mp4\");\r\n}\r\n  private function onTextureComplete():void\r\n  {\r\n       videoImage = new Image(videoTexture)\r\n       this.addChild(videoImage)\r\n  }\r\n  private function onMetaData():void\r\n  {\r\n       trace('on net onMetaData');\r\n  }\r\n  private function onNetStatus(event:NetStatusEvent):void\r\n  {\r\n       trace('on net status');\r\n  }\r\n```\r\n\r\nhttps://tracker.adobe.com/#/view/AIR-4198668\r\n\r\n\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/Gamua/Adobe-Runtime-Support/issues/comments/395850072","html_url":"https://github.com/Gamua/Adobe-Runtime-Support/issues/43#issuecomment-395850072","issue_url":"https://api.github.com/repos/Gamua/Adobe-Runtime-Support/issues/43","id":395850072,"node_id":"MDEyOklzc3VlQ29tbWVudDM5NTg1MDA3Mg==","user":{"login":"tuarua","id":12083217,"node_id":"MDQ6VXNlcjEyMDgzMjE3","avatar_url":"https://avatars1.githubusercontent.com/u/12083217?v=4","gravatar_id":"","url":"https://api.github.com/users/tuarua","html_url":"https://github.com/tuarua","followers_url":"https://api.github.com/users/tuarua/followers","following_url":"https://api.github.com/users/tuarua/following{/other_user}","gists_url":"https://api.github.com/users/tuarua/gists{/gist_id}","starred_url":"https://api.github.com/users/tuarua/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/tuarua/subscriptions","organizations_url":"https://api.github.com/users/tuarua/orgs","repos_url":"https://api.github.com/users/tuarua/repos","events_url":"https://api.github.com/users/tuarua/events{/privacy}","received_events_url":"https://api.github.com/users/tuarua/received_events","type":"User","site_admin":false},"created_at":"2018-06-08T18:34:14Z","updated_at":"2018-06-08T18:34:14Z","author_association":"NONE","body":"Do you get audio if you open the video in the native video player on those phones?\r\nVideo and audio encoding is not as simple as just running through FFmpeg with any old settings. \r\n\r\nYou are using libfdk_aac for example which is a proprietary version of AAC.\r\nI suggest you use Handbrake which has presets for targeting certain devices, or do an internet search for encoding settings for iOS"}}
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