{"action":"closed","issue":{"url":"https://api.github.com/repos/vector-im/riot-web/issues/7734","repository_url":"https://api.github.com/repos/vector-im/riot-web","labels_url":"https://api.github.com/repos/vector-im/riot-web/issues/7734/labels{/name}","comments_url":"https://api.github.com/repos/vector-im/riot-web/issues/7734/comments","events_url":"https://api.github.com/repos/vector-im/riot-web/issues/7734/events","html_url":"https://github.com/vector-im/riot-web/issues/7734","id":383532239,"node_id":"MDU6SXNzdWUzODM1MzIyMzk=","number":7734,"title":"E2E message keys disappeared from Riot Web and can't be requested","user":{"login":"jryans","id":279572,"node_id":"MDQ6VXNlcjI3OTU3Mg==","avatar_url":"https://avatars3.githubusercontent.com/u/279572?v=4","gravatar_id":"","url":"https://api.github.com/users/jryans","html_url":"https://github.com/jryans","followers_url":"https://api.github.com/users/jryans/followers","following_url":"https://api.github.com/users/jryans/following{/other_user}","gists_url":"https://api.github.com/users/jryans/gists{/gist_id}","starred_url":"https://api.github.com/users/jryans/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jryans/subscriptions","organizations_url":"https://api.github.com/users/jryans/orgs","repos_url":"https://api.github.com/users/jryans/repos","events_url":"https://api.github.com/users/jryans/events{/privacy}","received_events_url":"https://api.github.com/users/jryans/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":5,"created_at":"2018-11-22T13:17:58Z","updated_at":"2018-11-22T14:21:58Z","closed_at":"2018-11-22T14:21:58Z","author_association":"CONTRIBUTOR","body":"### Description\r\n\r\nI am in an encrypted room that I have used successfully in the past with Riot Web and iOS. However, something has changed, and now the messages are only viewable on Riot iOS. On Riot Web, it acts as if the message keys are missing. When I click to request them, nothing seems to happen. (In the console, I can observe that it appears to get keys, but the messages remain hidden)\r\n\r\nCuriously, if I try riot.im/develop, some of the older messages do appear. With riot.im/app, none of the older messages will appear.\r\n\r\n### Steps to reproduce\r\n\r\n- Create an encrypted room with several devices\r\n- Something happens causing a device to lose keys\r\n- Try to re-request message keys\r\n\r\nI would expect the message keys to be requested successfully and the messages to re-appear. Currently, they seem to be broken with no path to recovery.\r\n\r\n### Version information\r\n\r\n- **Platform**: web\r\n- **Browser**: Firefox 65\r\n- **OS**: macOS 10.13.6\r\n- **URL**: riot.im/app shows no older messages, riot.im/develop shows some but not all"}}
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