{"action":"created","issue":{"url":"https://api.github.com/repos/signalapp/Signal-Android/issues/7813","repository_url":"https://api.github.com/repos/signalapp/Signal-Android","labels_url":"https://api.github.com/repos/signalapp/Signal-Android/issues/7813/labels{/name}","comments_url":"https://api.github.com/repos/signalapp/Signal-Android/issues/7813/comments","events_url":"https://api.github.com/repos/signalapp/Signal-Android/issues/7813/events","html_url":"https://github.com/signalapp/Signal-Android/issues/7813","id":324189546,"number":7813,"title":"Encrypted backups not working","user":{"login":"eb053049","id":39276426,"avatar_url":"https://avatars2.githubusercontent.com/u/39276426?v=4","gravatar_id":"","url":"https://api.github.com/users/eb053049","html_url":"https://github.com/eb053049","followers_url":"https://api.github.com/users/eb053049/followers","following_url":"https://api.github.com/users/eb053049/following{/other_user}","gists_url":"https://api.github.com/users/eb053049/gists{/gist_id}","starred_url":"https://api.github.com/users/eb053049/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/eb053049/subscriptions","organizations_url":"https://api.github.com/users/eb053049/orgs","repos_url":"https://api.github.com/users/eb053049/repos","events_url":"https://api.github.com/users/eb053049/events{/privacy}","received_events_url":"https://api.github.com/users/eb053049/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2018-05-17T21:18:31Z","updated_at":"2018-05-17T22:46:26Z","closed_at":null,"author_association":"NONE","body":"- [x] I have searched open and closed issues for duplicates\r\n- [x] I am submitting a bug report for existing functionality that does not work as intended\r\n- [x] I have read https://github.com/signalapp/Signal-Android/wiki/Submitting-useful-bug-reports\r\n- [x] This isn't a feature request or a discussion topic\r\n\r\n----------------------------------------\r\n\r\n### Bug description\r\nI am unable to create a backup ever since plaintext backups were removed. I have searched for other issues and found them related to external storage, however my phone has no removable storage. Tapping \"Create backup\" causes my conversation history in all conversations to disappear and my phone cannot send or receive any messages until Signal is killed or my phone is restarted.\r\n\r\nI'm not really a technical user at all and didn't understand if this is the same as #7802. If so, feel free to close this issue.\r\n\r\n\r\n### Steps to reproduce\r\n- Open Signal and navigate to Settings -> Chats and media\r\n- Tap \"Create backup\"\r\n\r\n\r\n**Actual result:** \r\n- A progress bar will appear with the text \"0 messages so far\". Tap back button to return to conversation list.\r\n- Tap into any conversation listed. It will be empty.\r\n- Going back into Chats and media settings will show \"Last backup: never\" and the progress bar will be gone.\r\n\r\n**Expected result:** \r\nBackup would work and not freeze Signal\r\n\r\n### Device info\r\n**Device:** Google Nexus 5x\r\n**Android version:** 8.1 (LineageOS 15.1)\r\n**Signal version:** 4.19.3\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/signalapp/Signal-Android/issues/comments/390037162","html_url":"https://github.com/signalapp/Signal-Android/issues/7813#issuecomment-390037162","issue_url":"https://api.github.com/repos/signalapp/Signal-Android/issues/7813","id":390037162,"user":{"login":"haffenloher","id":264472,"avatar_url":"https://avatars1.githubusercontent.com/u/264472?v=4","gravatar_id":"","url":"https://api.github.com/users/haffenloher","html_url":"https://github.com/haffenloher","followers_url":"https://api.github.com/users/haffenloher/followers","following_url":"https://api.github.com/users/haffenloher/following{/other_user}","gists_url":"https://api.github.com/users/haffenloher/gists{/gist_id}","starred_url":"https://api.github.com/users/haffenloher/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/haffenloher/subscriptions","organizations_url":"https://api.github.com/users/haffenloher/orgs","repos_url":"https://api.github.com/users/haffenloher/repos","events_url":"https://api.github.com/users/haffenloher/events{/privacy}","received_events_url":"https://api.github.com/users/haffenloher/received_events","type":"User","site_admin":false},"created_at":"2018-05-17T22:46:26Z","updated_at":"2018-05-17T22:46:26Z","author_association":"CONTRIBUTOR","body":"> I'm not really a technical user at all and didn't understand if this is the same as #7802.\r\n\r\nIt probably is, but we can't tell without a debug log. Could you capture one and post a link?"}}
{"actor":{"display_login":"haffenloher"}}