{"action":"created","issue":{"url":"https://api.github.com/repos/tattwamasi/TeslaTunes/issues/15","repository_url":"https://api.github.com/repos/tattwamasi/TeslaTunes","labels_url":"https://api.github.com/repos/tattwamasi/TeslaTunes/issues/15/labels{/name}","comments_url":"https://api.github.com/repos/tattwamasi/TeslaTunes/issues/15/comments","events_url":"https://api.github.com/repos/tattwamasi/TeslaTunes/issues/15/events","html_url":"https://github.com/tattwamasi/TeslaTunes/issues/15","id":296210643,"number":15,"title":"Tesla tunes will not download on Mac OS X 10.10.5 so latest version ","user":{"login":"jamesbollan","id":36378829,"avatar_url":"https://avatars1.githubusercontent.com/u/36378829?v=4","gravatar_id":"","url":"https://api.github.com/users/jamesbollan","html_url":"https://github.com/jamesbollan","followers_url":"https://api.github.com/users/jamesbollan/followers","following_url":"https://api.github.com/users/jamesbollan/following{/other_user}","gists_url":"https://api.github.com/users/jamesbollan/gists{/gist_id}","starred_url":"https://api.github.com/users/jamesbollan/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jamesbollan/subscriptions","organizations_url":"https://api.github.com/users/jamesbollan/orgs","repos_url":"https://api.github.com/users/jamesbollan/repos","events_url":"https://api.github.com/users/jamesbollan/events{/privacy}","received_events_url":"https://api.github.com/users/jamesbollan/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":17,"created_at":"2018-02-11T18:02:55Z","updated_at":"2018-02-15T20:37:12Z","closed_at":null,"author_association":"NONE","body":"Error message says TeslaTunes cannot be opened check with developer it will work with this OS X version\r\n\r\nI know it does and have changed all settings to ensure it can be downloaded and opened as well as ensured latest version of OS. Help please"},"comment":{"url":"https://api.github.com/repos/tattwamasi/TeslaTunes/issues/comments/366053876","html_url":"https://github.com/tattwamasi/TeslaTunes/issues/15#issuecomment-366053876","issue_url":"https://api.github.com/repos/tattwamasi/TeslaTunes/issues/15","id":366053876,"user":{"login":"jamesbollan","id":36378829,"avatar_url":"https://avatars1.githubusercontent.com/u/36378829?v=4","gravatar_id":"","url":"https://api.github.com/users/jamesbollan","html_url":"https://github.com/jamesbollan","followers_url":"https://api.github.com/users/jamesbollan/followers","following_url":"https://api.github.com/users/jamesbollan/following{/other_user}","gists_url":"https://api.github.com/users/jamesbollan/gists{/gist_id}","starred_url":"https://api.github.com/users/jamesbollan/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jamesbollan/subscriptions","organizations_url":"https://api.github.com/users/jamesbollan/orgs","repos_url":"https://api.github.com/users/jamesbollan/repos","events_url":"https://api.github.com/users/jamesbollan/events{/privacy}","received_events_url":"https://api.github.com/users/jamesbollan/received_events","type":"User","site_admin":false},"created_at":"2018-02-15T20:37:12Z","updated_at":"2018-02-15T20:37:12Z","author_association":"NONE","body":"I think the screen shot worked ok as copied it to myself and I can see and\nread the attachment\n\nOn Thu, Feb 15, 2018 at 8:36 PM, James Heard <jamesheard7@gmail.com> wrote:\n\n> Here is the screen shot with error message\n>\n>\n>\n> On Thu, Feb 15, 2018 at 8:06 PM, tattwamasi <notifications@github.com>\n> wrote:\n>\n>> This is from you starting the copy in your downloads folder it looks\n>> like, from the command line (I presume so you can copy and paste the error\n>> message ).\n>>\n>> I don't know what to say at this stage. I don't get those messages from\n>> either my computer or from a separate non-dev test computer. They act\n>> (mostly*) as I expect. I'd suggest you do the following before giving up\n>> (mostly a rehash of earlier stuff, I know, but worth it to start from\n>> scratch as a last resort).\n>>\n>>    1.\n>>\n>>    Delete any of the TeslaTunes zips and apps already downloaded.\n>>    2.\n>>\n>>    Download from the latest release link, or from the top of the release\n>>    tab of this project - this github repo should be the only source for an\n>>    install. https://github.com/tattwamasi/TeslaTunes/releases/latest\n>>    3.\n>>\n>>    expand the zip file; drag the app to your applications folder. Do not\n>>    try to run it from the downloads folder. Do not double-click it in the app\n>>    folder either at this point. If for some reason you did double-click it and\n>>    you have your Gatekeeper settings set to something besides wide open (and\n>>    you shouldn't have it set to wide open - don't do that 😉 ) then I'd\n>>    expect you would get a warning like this (the actual wording will depend on\n>>    what your gatekeeper settings are - let me know if the window says\n>>    something different or looks completely different):\n>>\n>> [image: gatekeeper message]\n>> <https://user-images.githubusercontent.com/3465489/36277334-6e60825e-1245-11e8-986c-0d93cc209fde.png>\n>>\n>> Instead, in the Applications folder, hold down control and click the\n>> TeslaTunes.app file, and a popup menu should appear with open as the first\n>> line. Choose open. *[note: you must do it from the popup menu - it\n>> triggers things differently than choosing open from the top-of-the-screen\n>> menu]*\n>> Another gatekeeper warning window will pop up that looks similar to the\n>> last message, but gives you the option to run it anyway:\n>>\n>> [image: gatekeeper shift open]\n>> <https://user-images.githubusercontent.com/3465489/36277451-ca32a134-1245-11e8-98e0-6b1368d480f4.png>\n>>\n>> If you click open, then the app *should* run, and from now on, it can\n>> just be started normally with a double click or whatever.\n>>\n>> If you do each step of this and something different happens, tell me what\n>> and when (and figure out how to attach the screenshots 😄\n>>\n>> —————-\n>>\n>>    - the mostly above is because I am surprised it is saying an\n>>    \"unidentified\" developer. It should say my name. I was suspicious, but when\n>>    I do a signature check on the fresh download it does show my unaltered,\n>>    correct sig. I don't really know but suspect that apple just isn't finding\n>>    my old key. Running the system policy check tool does show it is signed by\n>>    me:\n>>\n>> [rob@Noyce-2 Downloads]$ spctl -a -t exec -vv TeslaTunes\\ 2.app\n>> TeslaTunes 2.app: accepted\n>> origin=Mac Developer: Rob Arnold (YUF2XVSDMC)\n>> [rob@Noyce-2 Downloads]$ spctl -a -t exec -vv /Applications/TeslaTunes.app\n>> /Applications/TeslaTunes.app: accepted\n>> origin=Mac Developer: Rob Arnold (YUF2XVSDMC)\n>>\n>>\n>> —\n>> You are receiving this because you authored the thread.\n>> Reply to this email directly, view it on GitHub\n>> <https://github.com/tattwamasi/TeslaTunes/issues/15#issuecomment-366045776>,\n>> or mute the thread\n>> <https://github.com/notifications/unsubscribe-auth/AisYzdE2n4ObZ2x0Ly3y0MZ3dHPvUDeMks5tVI4ogaJpZM4SBb3G>\n>> .\n>>\n>\n>\n>\n> --\n> James\n>\n\n\n\n-- \nJames\n"}}
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