{"action":"created","issue":{"url":"https://api.github.com/repos/Adobe-Marketing-Cloud/video-heartbeat-v2/issues/19","repository_url":"https://api.github.com/repos/Adobe-Marketing-Cloud/video-heartbeat-v2","labels_url":"https://api.github.com/repos/Adobe-Marketing-Cloud/video-heartbeat-v2/issues/19/labels{/name}","comments_url":"https://api.github.com/repos/Adobe-Marketing-Cloud/video-heartbeat-v2/issues/19/comments","events_url":"https://api.github.com/repos/Adobe-Marketing-Cloud/video-heartbeat-v2/issues/19/events","html_url":"https://github.com/Adobe-Marketing-Cloud/video-heartbeat-v2/issues/19","id":306664534,"number":19,"title":"Error in preroll - mediaTrackPlay ","user":{"login":"dipan-majumder","id":33847636,"avatar_url":"https://avatars0.githubusercontent.com/u/33847636?v=4","gravatar_id":"","url":"https://api.github.com/users/dipan-majumder","html_url":"https://github.com/dipan-majumder","followers_url":"https://api.github.com/users/dipan-majumder/followers","following_url":"https://api.github.com/users/dipan-majumder/following{/other_user}","gists_url":"https://api.github.com/users/dipan-majumder/gists{/gist_id}","starred_url":"https://api.github.com/users/dipan-majumder/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/dipan-majumder/subscriptions","organizations_url":"https://api.github.com/users/dipan-majumder/orgs","repos_url":"https://api.github.com/users/dipan-majumder/repos","events_url":"https://api.github.com/users/dipan-majumder/events{/privacy}","received_events_url":"https://api.github.com/users/dipan-majumder/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":3,"created_at":"2018-03-19T22:42:11Z","updated_at":"2018-03-20T18:23:08Z","closed_at":null,"author_association":"NONE","body":"Hi,\r\n\r\nSo i am not firing `mediaTrackPlay` after `mediaTrackLoad` event in the beginning whenever there is preroll, because ad is playing and not the content, instead I am firing `mediaTrackEvent` with `MEDIA_AD_BREAK_START` constant after `mediaTrackLoad`.\r\n\r\nBut when I do this, it throws type mismatch error in below line-  \r\n>_adb_logger().debug(\"Timer -  \" + m._name + \" timer already stopped.\")\r\n\r\nbecause the timer is not initialized and ``m._name`` is invalid.\r\n\r\nAny suggestions? \r\nLet me know if I am clear enough explaining the issue or you need more info.\r\n\r\nThanks\r\nDipan. "},"comment":{"url":"https://api.github.com/repos/Adobe-Marketing-Cloud/video-heartbeat-v2/issues/comments/374705593","html_url":"https://github.com/Adobe-Marketing-Cloud/video-heartbeat-v2/issues/19#issuecomment-374705593","issue_url":"https://api.github.com/repos/Adobe-Marketing-Cloud/video-heartbeat-v2/issues/19","id":374705593,"user":{"login":"praveek","id":20484288,"avatar_url":"https://avatars2.githubusercontent.com/u/20484288?v=4","gravatar_id":"","url":"https://api.github.com/users/praveek","html_url":"https://github.com/praveek","followers_url":"https://api.github.com/users/praveek/followers","following_url":"https://api.github.com/users/praveek/following{/other_user}","gists_url":"https://api.github.com/users/praveek/gists{/gist_id}","starred_url":"https://api.github.com/users/praveek/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/praveek/subscriptions","organizations_url":"https://api.github.com/users/praveek/orgs","repos_url":"https://api.github.com/users/praveek/repos","events_url":"https://api.github.com/users/praveek/events{/privacy}","received_events_url":"https://api.github.com/users/praveek/received_events","type":"User","site_admin":false},"created_at":"2018-03-20T18:23:08Z","updated_at":"2018-03-20T18:23:08Z","author_association":"COLLABORATOR","body":"Yes. We except ```mediaTrackPlay``` to be called after ```MEDIA_AD_START``` to denote the preroll ad has started playing.  If you still see the error after calling ```mediaTrackPlay``` can you open a ticket with the client care team with debug logs attached for us to investigate further. "}}
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