{"action":"created","issue":{"url":"https://api.github.com/repos/DataBiosphere/saturn-ui/issues/735","repository_url":"https://api.github.com/repos/DataBiosphere/saturn-ui","labels_url":"https://api.github.com/repos/DataBiosphere/saturn-ui/issues/735/labels{/name}","comments_url":"https://api.github.com/repos/DataBiosphere/saturn-ui/issues/735/comments","events_url":"https://api.github.com/repos/DataBiosphere/saturn-ui/issues/735/events","html_url":"https://github.com/DataBiosphere/saturn-ui/issues/735","id":367358412,"node_id":"MDU6SXNzdWUzNjczNTg0MTI=","number":735,"title":"Provide users an \"Contact us\" button","user":{"login":"bradtaylor","id":3492466,"node_id":"MDQ6VXNlcjM0OTI0NjY=","avatar_url":"https://avatars0.githubusercontent.com/u/3492466?v=4","gravatar_id":"","url":"https://api.github.com/users/bradtaylor","html_url":"https://github.com/bradtaylor","followers_url":"https://api.github.com/users/bradtaylor/followers","following_url":"https://api.github.com/users/bradtaylor/following{/other_user}","gists_url":"https://api.github.com/users/bradtaylor/gists{/gist_id}","starred_url":"https://api.github.com/users/bradtaylor/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/bradtaylor/subscriptions","organizations_url":"https://api.github.com/users/bradtaylor/orgs","repos_url":"https://api.github.com/users/bradtaylor/repos","events_url":"https://api.github.com/users/bradtaylor/events{/privacy}","received_events_url":"https://api.github.com/users/bradtaylor/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":{"login":"katevoss","id":2395211,"node_id":"MDQ6VXNlcjIzOTUyMTE=","avatar_url":"https://avatars2.githubusercontent.com/u/2395211?v=4","gravatar_id":"","url":"https://api.github.com/users/katevoss","html_url":"https://github.com/katevoss","followers_url":"https://api.github.com/users/katevoss/followers","following_url":"https://api.github.com/users/katevoss/following{/other_user}","gists_url":"https://api.github.com/users/katevoss/gists{/gist_id}","starred_url":"https://api.github.com/users/katevoss/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/katevoss/subscriptions","organizations_url":"https://api.github.com/users/katevoss/orgs","repos_url":"https://api.github.com/users/katevoss/repos","events_url":"https://api.github.com/users/katevoss/events{/privacy}","received_events_url":"https://api.github.com/users/katevoss/received_events","type":"User","site_admin":false},"assignees":[{"login":"katevoss","id":2395211,"node_id":"MDQ6VXNlcjIzOTUyMTE=","avatar_url":"https://avatars2.githubusercontent.com/u/2395211?v=4","gravatar_id":"","url":"https://api.github.com/users/katevoss","html_url":"https://github.com/katevoss","followers_url":"https://api.github.com/users/katevoss/followers","following_url":"https://api.github.com/users/katevoss/following{/other_user}","gists_url":"https://api.github.com/users/katevoss/gists{/gist_id}","starred_url":"https://api.github.com/users/katevoss/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/katevoss/subscriptions","organizations_url":"https://api.github.com/users/katevoss/orgs","repos_url":"https://api.github.com/users/katevoss/repos","events_url":"https://api.github.com/users/katevoss/events{/privacy}","received_events_url":"https://api.github.com/users/katevoss/received_events","type":"User","site_admin":false}],"milestone":null,"comments":12,"created_at":"2018-10-05T20:30:52Z","updated_at":"2018-11-01T19:17:32Z","closed_at":null,"author_association":"CONTRIBUTOR","body":"Users need a way to contact our support team from within the app.\r\n\r\nThe support team is using Zendesk to respond to user requests. They have created a dedicated support email for Saturn users. We also want to provide a button within the app from which users can email help.\r\n\r\nWe need to design the affordances for emailing help and integrate Zendesk's prebuilt solution. From what Geraldine has told me, this should be able to automatically capture information like console errors. See Brad to take a look at the support team's Zendesk rollout plan.\r\n\r\nThere is an affordance in current mocks for \"report a bug\". I think this should be a more general \"Contact us\", but I'm happy to listen to arguments here.\r\nhttps://projects.invisionapp.com/d/main#/console/13746874/286545629/preview\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/DataBiosphere/saturn-ui/issues/comments/435154466","html_url":"https://github.com/DataBiosphere/saturn-ui/issues/735#issuecomment-435154466","issue_url":"https://api.github.com/repos/DataBiosphere/saturn-ui/issues/735","id":435154466,"node_id":"MDEyOklzc3VlQ29tbWVudDQzNTE1NDQ2Ng==","user":{"login":"knoblett","id":13629186,"node_id":"MDQ6VXNlcjEzNjI5MTg2","avatar_url":"https://avatars1.githubusercontent.com/u/13629186?v=4","gravatar_id":"","url":"https://api.github.com/users/knoblett","html_url":"https://github.com/knoblett","followers_url":"https://api.github.com/users/knoblett/followers","following_url":"https://api.github.com/users/knoblett/following{/other_user}","gists_url":"https://api.github.com/users/knoblett/gists{/gist_id}","starred_url":"https://api.github.com/users/knoblett/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/knoblett/subscriptions","organizations_url":"https://api.github.com/users/knoblett/orgs","repos_url":"https://api.github.com/users/knoblett/repos","events_url":"https://api.github.com/users/knoblett/events{/privacy}","received_events_url":"https://api.github.com/users/knoblett/received_events","type":"User","site_admin":false},"created_at":"2018-11-01T19:17:32Z","updated_at":"2018-11-01T19:17:32Z","author_association":"NONE","body":"The form is set up on the Zendesk side. I am discussing with our Zendesk rep about getting @katevoss set up as a developer in our system, and will let you know when I have more info. In the meantime, let me know if there's anything I can help with."}}
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