{"action":"created","issue":{"url":"https://api.github.com/repos/sentinelsat/sentinelsat/issues/186","repository_url":"https://api.github.com/repos/sentinelsat/sentinelsat","labels_url":"https://api.github.com/repos/sentinelsat/sentinelsat/issues/186/labels{/name}","comments_url":"https://api.github.com/repos/sentinelsat/sentinelsat/issues/186/comments","events_url":"https://api.github.com/repos/sentinelsat/sentinelsat/issues/186/events","html_url":"https://github.com/sentinelsat/sentinelsat/pull/186","id":295520292,"number":186,"title":"Add FAQ","user":{"login":"martinber","id":6921727,"avatar_url":"https://avatars3.githubusercontent.com/u/6921727?v=4","gravatar_id":"","url":"https://api.github.com/users/martinber","html_url":"https://github.com/martinber","followers_url":"https://api.github.com/users/martinber/followers","following_url":"https://api.github.com/users/martinber/following{/other_user}","gists_url":"https://api.github.com/users/martinber/gists{/gist_id}","starred_url":"https://api.github.com/users/martinber/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/martinber/subscriptions","organizations_url":"https://api.github.com/users/martinber/orgs","repos_url":"https://api.github.com/users/martinber/repos","events_url":"https://api.github.com/users/martinber/events{/privacy}","received_events_url":"https://api.github.com/users/martinber/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":2,"created_at":"2018-02-08T13:54:56Z","updated_at":"2018-02-08T16:08:27Z","closed_at":null,"author_association":"NONE","pull_request":{"url":"https://api.github.com/repos/sentinelsat/sentinelsat/pulls/186","html_url":"https://github.com/sentinelsat/sentinelsat/pull/186","diff_url":"https://github.com/sentinelsat/sentinelsat/pull/186.diff","patch_url":"https://github.com/sentinelsat/sentinelsat/pull/186.patch"},"body":"Hi, I think that a FAQ could be useful, because I was stuck with authentication issues and the answer was on a closed issue (it takes a few days until you can use a new account on apihub).\r\n\r\nI don't know if you agree, I looked at some closed issues looking for more problems that people had:\r\n\r\n- #178: Query returns 0 results because of time interval (I made that mistake too).\r\n- #178: User asks for something to view the images.\r\n- #73: Authentication issues because of slow account creation on apihub.\r\n- #67 and  #80: 500 time out because of server issues.\r\n\r\nSo I made a FAQ on README.md with those problems. Keep in mind that maybe I should copy it to the readthedocs documentation, also I'm not a native english speaker so I could have made some mistakes.\r\n\r\nThank you for this useful tool."},"comment":{"url":"https://api.github.com/repos/sentinelsat/sentinelsat/issues/comments/364160473","html_url":"https://github.com/sentinelsat/sentinelsat/pull/186#issuecomment-364160473","issue_url":"https://api.github.com/repos/sentinelsat/sentinelsat/issues/186","id":364160473,"user":{"login":"Fernerkundung","id":1621864,"avatar_url":"https://avatars2.githubusercontent.com/u/1621864?v=4","gravatar_id":"","url":"https://api.github.com/users/Fernerkundung","html_url":"https://github.com/Fernerkundung","followers_url":"https://api.github.com/users/Fernerkundung/followers","following_url":"https://api.github.com/users/Fernerkundung/following{/other_user}","gists_url":"https://api.github.com/users/Fernerkundung/gists{/gist_id}","starred_url":"https://api.github.com/users/Fernerkundung/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Fernerkundung/subscriptions","organizations_url":"https://api.github.com/users/Fernerkundung/orgs","repos_url":"https://api.github.com/users/Fernerkundung/repos","events_url":"https://api.github.com/users/Fernerkundung/events{/privacy}","received_events_url":"https://api.github.com/users/Fernerkundung/received_events","type":"User","site_admin":false},"created_at":"2018-02-08T16:08:27Z","updated_at":"2018-02-08T16:08:27Z","author_association":"OWNER","body":"I think in this context it would be more suitable to call them \"Known Errors\" or \"Common Problems\" instead of \"Frequently Asked Questions\".\r\n\r\nHowever, I don't think the Readme is the correct place for this. I'd say these are better listed either:\r\n\r\nIn the docs:\r\n- pro: works offline and online, can be build by the user\r\n- con: hard to link to Github issues\r\n\r\nIn the wiki:\r\n- pro: easy to link to issues and PRs\r\n- con: not available offline\r\n\r\nIf you move this list to either of those locations I'll add my +1, because good documentation matters."}}
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