{"action":"closed","issue":{"url":"https://api.github.com/repos/arangodb/arangodb/issues/5312","repository_url":"https://api.github.com/repos/arangodb/arangodb","labels_url":"https://api.github.com/repos/arangodb/arangodb/issues/5312/labels{/name}","comments_url":"https://api.github.com/repos/arangodb/arangodb/issues/5312/comments","events_url":"https://api.github.com/repos/arangodb/arangodb/issues/5312/events","html_url":"https://github.com/arangodb/arangodb/issues/5312","id":321969437,"node_id":"MDU6SXNzdWUzMjE5Njk0Mzc=","number":5312,"title":"Unable to start ArangoDB after install","user":{"login":"dilipvamsi","id":16288600,"node_id":"MDQ6VXNlcjE2Mjg4NjAw","avatar_url":"https://avatars2.githubusercontent.com/u/16288600?v=4","gravatar_id":"","url":"https://api.github.com/users/dilipvamsi","html_url":"https://github.com/dilipvamsi","followers_url":"https://api.github.com/users/dilipvamsi/followers","following_url":"https://api.github.com/users/dilipvamsi/following{/other_user}","gists_url":"https://api.github.com/users/dilipvamsi/gists{/gist_id}","starred_url":"https://api.github.com/users/dilipvamsi/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/dilipvamsi/subscriptions","organizations_url":"https://api.github.com/users/dilipvamsi/orgs","repos_url":"https://api.github.com/users/dilipvamsi/repos","events_url":"https://api.github.com/users/dilipvamsi/events{/privacy}","received_events_url":"https://api.github.com/users/dilipvamsi/received_events","type":"User","site_admin":false},"labels":[{"id":6585198,"node_id":"MDU6TGFiZWw2NTg1MTk4","url":"https://api.github.com/repos/arangodb/arangodb/labels/1%20Question","name":"1 Question","color":"fbca04","default":false},{"id":709499777,"node_id":"MDU6TGFiZWw3MDk0OTk3Nzc=","url":"https://api.github.com/repos/arangodb/arangodb/labels/3%20Packaging","name":"3 Packaging","color":"f9d0c4","default":false},{"id":696951598,"node_id":"MDU6TGFiZWw2OTY5NTE1OTg=","url":"https://api.github.com/repos/arangodb/arangodb/labels/Waiting%20User%20Reply","name":"Waiting User Reply","color":"d93f0b","default":false}],"state":"closed","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":8,"created_at":"2018-05-10T15:15:27Z","updated_at":"2018-06-20T08:16:42Z","closed_at":"2018-06-20T08:16:42Z","author_association":"NONE","body":"## my environment running ArangoDB\r\nI'm using the latest ArangoDB of the respective release series:\r\n- [ ] 2.8\r\n- [ ] 3.0\r\n- [ ] 3.1\r\n- [ ] 3.2\r\n- [x] 3.3\r\n- [ ] self-compiled devel branch\r\n\r\nMode:\r\n- [ ] Cluster\r\n- [x] Single-Server\r\n\r\nStorage-Engine:\r\n- [ ] mmfiles\r\n- [ ] rocksdb\r\n\r\nOn this operating system:\r\n- [ ] DCOS on\r\n  - [ ] AWS\r\n  - [ ] Azure\r\n  - [ ] own infrastructure\r\n- [ ] Linux \r\n  - [ ] Debian .deb\r\n  - [ ] Ubuntu .deb\r\n  - [ ] SUSE   .rpm\r\n  - [ ] RedHat .rpm\r\n  - [ ] Fedora .rpm\r\n  - [ ] Gentoo\r\n  - [ ] docker - official docker library\r\n  - [x] other:\r\n- [ ] Windows, version: \r\n- [ ] MacOS, version:\r\n\r\n\r\n### this is an AQL-related issue:\r\n[ ] I'm using graph features\r\n\r\nI'm issuing AQL via:\r\n- [ ] web interface with this browser:     running on this OS:\r\n- [ ] arangosh\r\n- [ ] this Driver:\r\n\r\nI've run `db._explain(\"<my aql query>\")` and it didn't shed more light on this.\r\nThe AQL query in question is:\r\n\r\nThe issue can be reproduced using this dataset:\r\n\r\nPlease provide a way to create the dataset to run the above query on; either by a gist with an arangodump, or `db.collection.save({my: \"values\"}) statements. If it can be reproduced with one of the ArangoDB example datasets, it's a plus.\r\n\r\n### Foxx\r\n\r\n\r\n### this is a web interface-related issue:\r\nI'm using the web interface with this browser:     running on this OS:\r\n- [ ] authentication is enabled?\r\n- [ ] using the cluster?\r\n- [ ] _system database?\r\n\r\nThese are the steps to reproduce:\r\n1) open the browser on http://127.0.0.1:8529\r\n2) log in as ...\r\n3) use database [ ] `_system` [ ] other: \r\n4) click to ...\r\n...\r\n\r\nThe following problem occurs: [Screenshot?] \r\nInstead I would be expecting: \r\n\r\n\r\n### this is an installation-related issue:\r\nDescribe which steps you carried out, what you expected to happen and what actually happened.\r\n\r\nUsing [Arch aur](https://aur.archlinux.org/packages/arangodb/) I have installed arangodb on my [manjaro linux](https://manjaro.org/) laptop. I was unable to start arangodb using systemctl due to the following error generated by **journalctl**\r\n\r\n```\r\n--\r\n-- Unit arangodb3.service has begun starting up.\r\nMay 10 20:24:16 Laptop arangod[32265]: executing upgrade procedure: disabling server features\r\nMay 10 20:24:16 Laptop arangod[32265]: cannot write to file '/var/log/arangodb3/arangod.log': Permission denied\r\nMay 10 20:24:16 Laptop arangod[32265]: {startup} caught exception during prepare of feature 'Logger': cannot write file\r\nMay 10 20:24:16 Laptop arangod[32265]: arangod terminated because of an exception: cannot write file\r\nMay 10 20:24:16 Laptop systemd[1]: arangodb3.service: Control process exited, code=exited status=1\r\nMay 10 20:24:16 Laptop systemd[1]: arangodb3.service: Failed with result 'exit-code'.\r\nMay 10 20:24:16 Laptop systemd[1]: Failed to start ArangoDB.\r\n-- Subject: Unit arangodb3.service has failed\r\n-- Defined-By: systemd\r\n-- Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel\r\n--\r\n-- Unit arangodb3.service has failed.\r\n--\r\n-- The result is RESULT.\r\nMay 10 20:24:16 Laptop systemd[1]: arangodb3.service: Service hold-off time over, scheduling restart.\r\nMay 10 20:24:16 Laptop systemd[1]: arangodb3.service: Scheduled restart job, restart counter is at 5.\r\n-- Subject: Automatic restarting of a unit has been scheduled\r\n-- Defined-By: systemd\r\n-- Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel\r\n--\r\n-- Automatic restarting of the unit arangodb3.service has been scheduled, as the result for\r\n-- the configured Restart= setting for the unit.\r\nMay 10 20:24:16 Laptop systemd[1]: Stopped ArangoDB.\r\n-- Subject: Unit arangodb3.service has finished shutting down\r\n-- Defined-By: systemd\r\n-- Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel\r\n--\r\n-- Unit arangodb3.service has finished shutting down.\r\nMay 10 20:24:16 Laptop systemd[1]: arangodb3.service: Start request repeated too quickly.\r\nMay 10 20:24:16 Laptop systemd[1]: arangodb3.service: Failed with result 'exit-code'.\r\nMay 10 20:24:16 Laptop systemd[1]: Failed to start ArangoDB.\r\n-- Subject: Unit arangodb3.service has failed\r\n-- Defined-By: systemd\r\n-- Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel\r\n--\r\n-- Unit arangodb3.service has failed.\r\n```"}}
{"actor":{"display_login":"OmarAyo"}}