{"action":"closed","issue":{"url":"https://api.github.com/repos/certbot/certbot/issues/6272","repository_url":"https://api.github.com/repos/certbot/certbot","labels_url":"https://api.github.com/repos/certbot/certbot/issues/6272/labels{/name}","comments_url":"https://api.github.com/repos/certbot/certbot/issues/6272/comments","events_url":"https://api.github.com/repos/certbot/certbot/issues/6272/events","html_url":"https://github.com/certbot/certbot/issues/6272","id":346233808,"node_id":"MDU6SXNzdWUzNDYyMzM4MDg=","number":6272,"title":"Can not create virtualenv. The version is 15.0.1 instead of 16.0.0.","user":{"login":"quangnd617","id":16324567,"node_id":"MDQ6VXNlcjE2MzI0NTY3","avatar_url":"https://avatars1.githubusercontent.com/u/16324567?v=4","gravatar_id":"","url":"https://api.github.com/users/quangnd617","html_url":"https://github.com/quangnd617","followers_url":"https://api.github.com/users/quangnd617/followers","following_url":"https://api.github.com/users/quangnd617/following{/other_user}","gists_url":"https://api.github.com/users/quangnd617/gists{/gist_id}","starred_url":"https://api.github.com/users/quangnd617/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/quangnd617/subscriptions","organizations_url":"https://api.github.com/users/quangnd617/orgs","repos_url":"https://api.github.com/users/quangnd617/repos","events_url":"https://api.github.com/users/quangnd617/events{/privacy}","received_events_url":"https://api.github.com/users/quangnd617/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":1,"created_at":"2018-07-31T15:14:13Z","updated_at":"2018-08-01T17:49:53Z","closed_at":"2018-08-01T17:49:53Z","author_association":"NONE","body":"I'm trying to install certbot with below command and I got this error:\r\nsudo -H ./letsencrypt-auto certonly --standalone -d mysite -d www.mysite\r\n```\r\nBootstrapping dependencies for Debian-based OSes... (you can skip this with --no-bootstrap)\r\nHit:1 http://us-east-2.ec2.archive.ubuntu.com/ubuntu xenial InRelease\r\nGet:2 http://us-east-2.ec2.archive.ubuntu.com/ubuntu xenial-updates InRelease [109 kB] \r\nGet:3 http://us-east-2.ec2.archive.ubuntu.com/ubuntu xenial-backports InRelease [107 kB]                                                          \r\nIgn:4 http://repo.mongodb.org/apt/ubuntu xenial/mongodb-org/3.2 InRelease                                                                         \r\nHit:5 http://repo.mongodb.org/apt/ubuntu xenial/mongodb-org/3.2 Release                               \r\nHit:6 http://security.ubuntu.com/ubuntu xenial-security InRelease\r\nGet:8 http://openresty.org/package/ubuntu xenial InRelease [5,639 B]\r\nFetched 222 kB in 1s (118 kB/s)\r\nReading package lists... Done\r\nReading package lists... Done\r\nBuilding dependency tree       \r\nReading state information... Done\r\ngcc is already the newest version (4:5.3.1-1ubuntu1).\r\nlibffi-dev is already the newest version (3.2.1-4).\r\naugeas-lenses is already the newest version (1.4.0-0ubuntu1.1).\r\nca-certificates is already the newest version (20170717~16.04.1).\r\nlibaugeas0 is already the newest version (1.4.0-0ubuntu1.1).\r\nlibssl-dev is already the newest version (1.0.2g-1ubuntu4.13).\r\nopenssl is already the newest version (1.0.2g-1ubuntu4.13).\r\npython is already the newest version (2.7.12-1~16.04).\r\npython-dev is already the newest version (2.7.12-1~16.04).\r\npython-virtualenv is already the newest version (15.0.1+ds-3ubuntu1).\r\nvirtualenv is already the newest version (15.0.1+ds-3ubuntu1).\r\nThe following packages were automatically installed and are no longer required:\r\n  gyp javascript-common libjs-inherits libjs-jquery libjs-node-uuid libjs-underscore libuv1 libuv1-dev linux-aws-headers-4.4.0-1061 linux-headers-4.4.0-1061-aws linux-image-4.4.0-1061-aws\r\nUse 'sudo apt autoremove' to remove them.\r\n0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.\r\nCreating virtual environment...\r\nTraceback (most recent call last):\r\n  File \"/usr/local/bin/virtualenv\", line 5, in <module>\r\n    from pkg_resources import load_entry_point\r\n  File \"/usr/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 2927, in <module>\r\n    @_call_aside\r\n  File \"/usr/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 2913, in _call_aside\r\n    f(*args, **kwargs)\r\n  File \"/usr/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 2940, in _initialize_master_working_set\r\n    working_set = WorkingSet._build_master()\r\n  File \"/usr/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 637, in _build_master\r\n    return cls._build_from_requirements(__requires__)\r\n  File \"/usr/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 650, in _build_from_requirements\r\n    dists = ws.resolve(reqs, Environment())\r\n  File \"/usr/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 829, in resolve\r\n    raise DistributionNotFound(req, requirers)\r\npkg_resources.DistributionNotFound: The 'virtualenv==16.0.0' distribution was not found and is required by the application\r\n```\r\n\r\n\r\nBut my virtualenv is on 16.0.0 already.\r\n```\r\nvirtualenv --version\r\n16.0.0\r\n```\r\n\r\nWhere did I go wrong?\r\nDo I have to change python to 3.5 ?\r\nMy operating system: Ubuntu 16.04"}}
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