{"action":"reopened","issue":{"url":"https://api.github.com/repos/Automattic/wp-calypso/issues/28738","repository_url":"https://api.github.com/repos/Automattic/wp-calypso","labels_url":"https://api.github.com/repos/Automattic/wp-calypso/issues/28738/labels{/name}","comments_url":"https://api.github.com/repos/Automattic/wp-calypso/issues/28738/comments","events_url":"https://api.github.com/repos/Automattic/wp-calypso/issues/28738/events","html_url":"https://github.com/Automattic/wp-calypso/issues/28738","id":382902145,"node_id":"MDU6SXNzdWUzODI5MDIxNDU=","number":28738,"title":"Jetpack: improve 2FA error in security settings","user":{"login":"joanrho","id":204742,"node_id":"MDQ6VXNlcjIwNDc0Mg==","avatar_url":"https://avatars0.githubusercontent.com/u/204742?v=4","gravatar_id":"","url":"https://api.github.com/users/joanrho","html_url":"https://github.com/joanrho","followers_url":"https://api.github.com/users/joanrho/followers","following_url":"https://api.github.com/users/joanrho/following{/other_user}","gists_url":"https://api.github.com/users/joanrho/gists{/gist_id}","starred_url":"https://api.github.com/users/joanrho/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/joanrho/subscriptions","organizations_url":"https://api.github.com/users/joanrho/orgs","repos_url":"https://api.github.com/users/joanrho/repos","events_url":"https://api.github.com/users/joanrho/events{/privacy}","received_events_url":"https://api.github.com/users/joanrho/received_events","type":"User","site_admin":false},"labels":[{"id":285009991,"node_id":"MDU6TGFiZWwyODUwMDk5OTE=","url":"https://api.github.com/repos/Automattic/wp-calypso/labels/Jetpack","name":"Jetpack","color":"006b75","default":false},{"id":285009975,"node_id":"MDU6TGFiZWwyODUwMDk5NzU=","url":"https://api.github.com/repos/Automattic/wp-calypso/labels/[Type]%20Bug","name":"[Type] Bug","color":"e11d21","default":false},{"id":285009976,"node_id":"MDU6TGFiZWwyODUwMDk5NzY=","url":"https://api.github.com/repos/Automattic/wp-calypso/labels/[Type]%20Enhancement","name":"[Type] Enhancement","color":"c7def8","default":false}],"state":"open","locked":false,"assignee":{"login":"oskosk","id":746152,"node_id":"MDQ6VXNlcjc0NjE1Mg==","avatar_url":"https://avatars2.githubusercontent.com/u/746152?v=4","gravatar_id":"","url":"https://api.github.com/users/oskosk","html_url":"https://github.com/oskosk","followers_url":"https://api.github.com/users/oskosk/followers","following_url":"https://api.github.com/users/oskosk/following{/other_user}","gists_url":"https://api.github.com/users/oskosk/gists{/gist_id}","starred_url":"https://api.github.com/users/oskosk/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/oskosk/subscriptions","organizations_url":"https://api.github.com/users/oskosk/orgs","repos_url":"https://api.github.com/users/oskosk/repos","events_url":"https://api.github.com/users/oskosk/events{/privacy}","received_events_url":"https://api.github.com/users/oskosk/received_events","type":"User","site_admin":false},"assignees":[{"login":"oskosk","id":746152,"node_id":"MDQ6VXNlcjc0NjE1Mg==","avatar_url":"https://avatars2.githubusercontent.com/u/746152?v=4","gravatar_id":"","url":"https://api.github.com/users/oskosk","html_url":"https://github.com/oskosk","followers_url":"https://api.github.com/users/oskosk/followers","following_url":"https://api.github.com/users/oskosk/following{/other_user}","gists_url":"https://api.github.com/users/oskosk/gists{/gist_id}","starred_url":"https://api.github.com/users/oskosk/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/oskosk/subscriptions","organizations_url":"https://api.github.com/users/oskosk/orgs","repos_url":"https://api.github.com/users/oskosk/repos","events_url":"https://api.github.com/users/oskosk/events{/privacy}","received_events_url":"https://api.github.com/users/oskosk/received_events","type":"User","site_admin":false}],"milestone":null,"comments":5,"created_at":"2018-11-21T00:17:08Z","updated_at":"2018-12-19T23:40:58Z","closed_at":null,"author_association":"CONTRIBUTOR","body":"Activating 2FA sometimes results in an error that doesn’t direct users to actionable next steps: \"An unexpected error occurred. Please try again later.\". Instead of this, let's improve the error message and link users to WordPress.com/me/security/two-step to try again.\r\n\r\nProposed improvements:\r\n\r\n**BEFORE:**\r\n<img width=\"865\" alt=\"screen shot 2018-12-18 at 3 17 07 pm\" src=\"https://user-images.githubusercontent.com/204742/50186464-1af58400-02d8-11e9-9323-77595f3bbcb9.png\">\r\n\r\n\r\n**AFTER:**\r\n> An unexpected error occurred while setting up 2-step authentication. [Please try again](https://wordpress.com/me/security/two-step)\r\n<img width=\"873\" alt=\"screen shot 2018-12-18 at 3 17 15 pm\" src=\"https://user-images.githubusercontent.com/204742/50186472-1fba3800-02d8-11e9-912e-412c825d530a.png\">\r\n\r\n\r\n\r\n\r\nref: p6TEKc-2m8-p2 (RB / item 5.7)"}}
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