{"action":"created","issue":{"url":"https://api.github.com/repos/TaxwareSupport/Issue-Reports/issues/55","repository_url":"https://api.github.com/repos/TaxwareSupport/Issue-Reports","labels_url":"https://api.github.com/repos/TaxwareSupport/Issue-Reports/issues/55/labels{/name}","comments_url":"https://api.github.com/repos/TaxwareSupport/Issue-Reports/issues/55/comments","events_url":"https://api.github.com/repos/TaxwareSupport/Issue-Reports/issues/55/events","html_url":"https://github.com/TaxwareSupport/Issue-Reports/issues/55","id":394707060,"node_id":"MDU6SXNzdWUzOTQ3MDcwNjA=","number":55,"title":"2018 S Corp on Windows 7 --> [15] Print Blank Proforma's --> Page 5 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Name:**  \r\nBay Ghandhi\r\n\r\n**Client ID:**  \r\n2690-1\r\n\r\n**Description:**  \r\n**Client is using Windows 7** --> 2018 S Corp --> [15] Print Blank Proforma's (**both apostrophes in [14] and [15] are typos, by the way**) --> Preview Proforma pdf in Adobe --> Can view pages 1-4 and 6-10 just fine, but upon scrolling/clicking to page 5 the following error appears:\r\n\r\n![image](https://user-images.githubusercontent.com/44508876/50526232-99e77b00-0a95-11e9-8f4c-f751a3eeb7c4.png)\r\n\r\nAttempting to view pdf in TWPDFViewer yields a loading cursor and then nothing loads up on screen. The program resumes functioning as if something had loaded and closed.\r\n\r\n**Reproduce:**  \r\nUnable to reproduce on Tech computer --> believe that it may be a Windows 7 issue, but need confirmation before telling client that they need to upgrade to Windows 10. Also, I thought that we were still telling clients that we support Windows 7 -- if so then we should try to find a work around until we force a Windows 10 upgrade.\r\n\r\n**Data Location:**\r\nClient computer"},"comment":{"url":"https://api.github.com/repos/TaxwareSupport/Issue-Reports/issues/comments/450429156","html_url":"https://github.com/TaxwareSupport/Issue-Reports/issues/55#issuecomment-450429156","issue_url":"https://api.github.com/repos/TaxwareSupport/Issue-Reports/issues/55","id":450429156,"node_id":"MDEyOklzc3VlQ29tbWVudDQ1MDQyOTE1Ng==","user":{"login":"twnathan","id":44508876,"node_id":"MDQ6VXNlcjQ0NTA4ODc2","avatar_url":"https://avatars3.githubusercontent.com/u/44508876?v=4","gravatar_id":"","url":"https://api.github.com/users/twnathan","html_url":"https://github.com/twnathan","followers_url":"https://api.github.com/users/twnathan/followers","following_url":"https://api.github.com/users/twnathan/following{/other_user}","gists_url":"https://api.github.com/users/twnathan/gists{/gist_id}","starred_url":"https://api.github.com/users/twnathan/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/twnathan/subscriptions","organizations_url":"https://api.github.com/users/twnathan/orgs","repos_url":"https://api.github.com/users/twnathan/repos","events_url":"https://api.github.com/users/twnathan/events{/privacy}","received_events_url":"https://api.github.com/users/twnathan/received_events","type":"User","site_admin":false},"created_at":"2018-12-28T21:19:35Z","updated_at":"2018-12-28T21:19:35Z","author_association":"COLLABORATOR","body":"Issue with low memory and/or Windows 7 on clients computer -- Scott Dalton reduced the pdf file size and we replaced the old wit the new, which fixed this issue.\r\n\r\nI copied over the old file prior to fix and tried to recreate the error on my computer to no avail. Issue is resolved."}}
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