{"action":"created","issue":{"url":"https://api.github.com/repos/snipe/snipe-it/issues/6203","repository_url":"https://api.github.com/repos/snipe/snipe-it","labels_url":"https://api.github.com/repos/snipe/snipe-it/issues/6203/labels{/name}","comments_url":"https://api.github.com/repos/snipe/snipe-it/issues/6203/comments","events_url":"https://api.github.com/repos/snipe/snipe-it/issues/6203/events","html_url":"https://github.com/snipe/snipe-it/issues/6203","id":360342733,"node_id":"MDU6SXNzdWUzNjAzNDI3MzM=","number":6203,"title":"404 Error Accessing Pre-Flight Page","user":{"login":"Jonf1281","id":43274364,"node_id":"MDQ6VXNlcjQzMjc0MzY0","avatar_url":"https://avatars0.githubusercontent.com/u/43274364?v=4","gravatar_id":"","url":"https://api.github.com/users/Jonf1281","html_url":"https://github.com/Jonf1281","followers_url":"https://api.github.com/users/Jonf1281/followers","following_url":"https://api.github.com/users/Jonf1281/following{/other_user}","gists_url":"https://api.github.com/users/Jonf1281/gists{/gist_id}","starred_url":"https://api.github.com/users/Jonf1281/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Jonf1281/subscriptions","organizations_url":"https://api.github.com/users/Jonf1281/orgs","repos_url":"https://api.github.com/users/Jonf1281/repos","events_url":"https://api.github.com/users/Jonf1281/events{/privacy}","received_events_url":"https://api.github.com/users/Jonf1281/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2018-09-14T15:04:43Z","updated_at":"2018-11-14T13:54:43Z","closed_at":null,"author_association":"NONE","body":"#### Please confirm you have done the following before posting your bug report:\r\n\r\n- [x ] I have enabled debug mode \r\n- [x ] I have read [checked the Common Issues page](https://snipe-it.readme.io/docs/common-issues)\r\n\r\n**Describe the bug**\r\nAfter I ran a manual install of Snipe-It (cloned through Git bash then followed the steps on the website), I am unable to access the pre-flight website.  I am getting a 404 not found error accessing http://snipeit.domain.org/setup.  Previous tickets opened by others lead me to believe it is a url-redirect issue but I have confirmed that is enabled and has 2 rules created.  See screenshot.\r\n\r\n**To Reproduce**\r\nSteps to reproduce the behavior:\r\n1. Go to http://snipeit.domain.org\r\n2. Redirects to http://snipeit.domain.org/setup\r\n2. 404 error 'Not Found'\r\n\r\n**Expected behavior**\r\nBrowse to a webpage to access the Pre-Flight page.\r\n\r\n**Screenshots**\r\n![image](https://user-images.githubusercontent.com/43274364/45557763-f20ab200-b803-11e8-9fbb-7149f24453b9.png)\r\n\r\nWeb.config file:\r\n![image](https://user-images.githubusercontent.com/43274364/45558110-b9b7a380-b804-11e8-9f40-ba5a15e231c5.png)\r\n\r\nURL Rewrite in IIS:\r\n![image](https://user-images.githubusercontent.com/43274364/45558190-eec3f600-b804-11e8-8a25-97554a994a5b.png)\r\n\r\n\r\n**Server (please complete the following information):**\r\n - Snipe-IT Version 4.6.4\r\n - OS: Windows Server 2016\r\n - Web Server: IIS 10.1.14393.0\r\n - PHP Version 7.2.7\r\n- MySQL Version 5.7\r\n\r\n**Error Messages**\r\n- WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error (404 Not Found)\r\n- If a stacktrace is provided in the error, include that too.\r\n- Any errors that appear in your browser's error console.\r\n- Confirm whether the error is reproducible on the demo: https://snipeitapp.com/demo.\r\n- Include any additional information you can find in `storage/logs` and your webserver's logs. (no logs created)\r\n\r\n**Additional context**\r\n- Is this a fresh install or an upgrade? Fresh\r\n- What OS and web server you're running Snipe-IT on.  IIS 10 on Windows Server 2016.\r\n- What method you used to install Snipe-IT (install.sh, manual installation, docker, etc) Manual\r\n- Include what you've done so far in the installation, and if you got any error messages along the way.\r\n- Indicate whether or not you've manually edited any data directly in the database\r\n\r\nAdd any other context about the problem here.\r\n\r\nPlease do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.\r\n"},"comment":{"url":"https://api.github.com/repos/snipe/snipe-it/issues/comments/438669418","html_url":"https://github.com/snipe/snipe-it/issues/6203#issuecomment-438669418","issue_url":"https://api.github.com/repos/snipe/snipe-it/issues/6203","id":438669418,"node_id":"MDEyOklzc3VlQ29tbWVudDQzODY2OTQxOA==","user":{"login":"stale[bot]","id":26384082,"node_id":"MDM6Qm90MjYzODQwODI=","avatar_url":"https://avatars3.githubusercontent.com/in/1724?v=4","gravatar_id":"","url":"https://api.github.com/users/stale%5Bbot%5D","html_url":"https://github.com/apps/stale","followers_url":"https://api.github.com/users/stale%5Bbot%5D/followers","following_url":"https://api.github.com/users/stale%5Bbot%5D/following{/other_user}","gists_url":"https://api.github.com/users/stale%5Bbot%5D/gists{/gist_id}","starred_url":"https://api.github.com/users/stale%5Bbot%5D/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/stale%5Bbot%5D/subscriptions","organizations_url":"https://api.github.com/users/stale%5Bbot%5D/orgs","repos_url":"https://api.github.com/users/stale%5Bbot%5D/repos","events_url":"https://api.github.com/users/stale%5Bbot%5D/events{/privacy}","received_events_url":"https://api.github.com/users/stale%5Bbot%5D/received_events","type":"Bot","site_admin":false},"created_at":"2018-11-14T13:54:43Z","updated_at":"2018-11-14T13:54:43Z","author_association":"NONE","body":"Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.\nThis issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!\n"}}
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