{"action":"created","issue":{"url":"https://api.github.com/repos/RasaHQ/rasa_core/issues/896","repository_url":"https://api.github.com/repos/RasaHQ/rasa_core","labels_url":"https://api.github.com/repos/RasaHQ/rasa_core/issues/896/labels{/name}","comments_url":"https://api.github.com/repos/RasaHQ/rasa_core/issues/896/comments","events_url":"https://api.github.com/repos/RasaHQ/rasa_core/issues/896/events","html_url":"https://github.com/RasaHQ/rasa_core/issues/896","id":353688485,"node_id":"MDU6SXNzdWUzNTM2ODg0ODU=","number":896,"title":"bot is not responding as per userStory","user":{"login":"GurdeepSS","id":9370884,"node_id":"MDQ6VXNlcjkzNzA4ODQ=","avatar_url":"https://avatars2.githubusercontent.com/u/9370884?v=4","gravatar_id":"","url":"https://api.github.com/users/GurdeepSS","html_url":"https://github.com/GurdeepSS","followers_url":"https://api.github.com/users/GurdeepSS/followers","following_url":"https://api.github.com/users/GurdeepSS/following{/other_user}","gists_url":"https://api.github.com/users/GurdeepSS/gists{/gist_id}","starred_url":"https://api.github.com/users/GurdeepSS/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/GurdeepSS/subscriptions","organizations_url":"https://api.github.com/users/GurdeepSS/orgs","repos_url":"https://api.github.com/users/GurdeepSS/repos","events_url":"https://api.github.com/users/GurdeepSS/events{/privacy}","received_events_url":"https://api.github.com/users/GurdeepSS/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2018-08-24T08:17:10Z","updated_at":"2018-08-24T08:43:43Z","closed_at":null,"author_association":"NONE","body":"<!-- THIS INFORMATION IS MANDATORY - YOUR ISSUE WILL BE CLOSED IF IT IS MISSING. If you don't know your Rasa Core version, use `pip list | grep rasa_core`. Removing the below information is allowed for FEATURE REQUESTS. --> \r\n\r\n**Rasa Core version**:core is .8 and nlu .11\r\n\r\n**Python version**: 2.7\r\n\r\n**Operating system** (windows, osx, ...): unix\r\n\r\n**Issue**:\r\nbot is not responding as per userStory\r\n\r\n\r\n**Content of domain file** (if used & relevant):\r\n```yaml\r\n\r\ndomain.yaml\r\nintents:\r\n- greeting\r\n- update_contact\r\n- update_name\r\n- shall_connect\r\n- approve\r\n- disapprove\r\n\r\nentities:\r\n  - user_email\r\n  - user_number\r\n  - user_firstname\r\n  - user_lastname\r\n\r\nslots:\r\n  user_email:\r\n    type: text\r\n  user_number:\r\n    type: text\r\n  is_connected:\r\n    type: bool\r\n  \r\nactions:\r\n- utter_greeting\r\n- utter_knowing_customer\r\n- utter_ask_email\r\n- utter_ask_firstname\r\n- utter_ask_lastname\r\n- utter_understand_issue\r\n- utter_thanks\r\n- utter_ask_number\r\n- utter_want_to_buy\r\n- utter_let_me_connect\r\n- utter_what_product\r\n#- actions.OpenSessionAgent\r\n- open_session_agent\r\n\r\ntemplates:\r\n  utter_greeting:\r\n  - text: \"Hi, I will help you redirect to the right person, whatever your issue.\"\r\n\r\n  utter_ask_firstname:\r\n  - text: \"What is your firstname.?\"\r\n  \r\n  utter_ask_lastname:\r\n  - text: \"What is your lastname.?\"\r\n\r\n  utter_what_product:\r\n  - text: \"which product information you are looking for?.\"\r\n\r\n  utter_knowing_customer:\r\n  - text: \"First, let me ask you few questions to help you redirect to the right person.\"\r\n\r\n  utter_ask_email:\r\n  - text: \"what is your mail address please?\"\r\n\r\n  utter_understand_issue:\r\n  - text: \"I understand your issue, and will do everything i can to redirect you to the right information.\"\r\n\r\n  utter_thanks:\r\n  - text: \"Thank you a lot.\"\r\n\r\n  utter_ask_number:\r\n  - text: \"what is your phone number please?\"\r\n\r\n  utter_want_to_buy:\r\n  - text: \"Let me know how I can help you?\"\r\n  \r\n  utter_let_me_connect:\r\n  - text: \"Sure, I can help you with that. Let me connect you to Cisco Sales team.\"\r\n\r\n  utter_redirect_right:\r\n  - text: \"I have all the information I need, let me redirect you to the right person.\"\r\n\r\n  open_session_agent:\r\n  - text: \"Connecting you to the Pre Sale Agent...\"\r\n\r\nStory.md\r\n<!-- here contain example of conversation of the front end -->\r\n## story0\r\n* greeting\r\n    - utter_greeting\r\n    - utter_ask_firstname\r\n* update_name{\"user_firstname\":\"gurdeep\"}\r\n    - utter_ask_lastname\r\n* update_name{\"user_lastname\":\"singh\"}\r\n    - utter_thanks\r\n    - utter_what_product\r\n* shall_connect \r\n    - utter_let_me_connect\r\n* approve\r\n    - open_session_agent\r\n\r\n## story1\r\n* greeting\r\n    - utter_greeting\r\n    - utter_ask_firstname\r\n* update_name{\"user_firstname\":\"baljeet\"}\r\n    - utter_ask_lastname\r\n* update_name{\"user_lastname\":\"kour\"}\r\n    - utter_thanks\r\n    - utter_what_product\r\n* shall_connect \r\n    - utter_let_me_connect\r\n* approve\r\n    - open_session_agent\r\n\r\n## story2\r\n* greeting\r\n    - utter_greeting\r\n    - utter_ask_firstname\r\n* update_name{\"user_firstname\":\"jaskaran\"}\r\n    - utter_ask_lastname\r\n* update_name{\"user_lastname\":\"singh\"}\r\n    - utter_thanks\r\n    - utter_what_product\r\n* shall_connect \r\n    - utter_let_me_connect\r\n* approve\r\n    - open_session_agent\r\n\r\n## story3\r\n* greeting\r\n    - utter_greeting\r\n    - utter_ask_firstname\r\n* update_name{\"user_firstname\":\"jasraj\"}\r\n    - utter_ask_lastname\r\n* update_name{\"user_lastname\":\"sabarwal\"}\r\n    - utter_thanks\r\n    - utter_what_product\r\n* shall_connect \r\n    - utter_let_me_connect\r\n* approve\r\n    - open_session_agent\r\n\r\nnlu.json\r\n{\r\n    \"rasa_nlu_data\": {\r\n        \"common_examples\": [\r\n            {\r\n                \"text\": \"Cisco Routers\",\r\n                \"intent\": \"shall_connect\"\r\n            },\r\n            {\r\n                \"text\": \"Routers\",\r\n                \"intent\": \"shall_connect\"\r\n            },\r\n            {\r\n                \"text\": \"information on Cisco Routers\",\r\n                \"intent\": \"shall_connect\"\r\n            },\r\n            {\r\n                \"text\": \"info on Cisco Routers\",\r\n                \"intent\": \"shall_connect\"\r\n            },\r\n            {\r\n                \"text\": \"Yea please, I want some information on Cisco Routers \",\r\n                \"intent\": \"shall_connect\"\r\n            },\r\n            {\r\n                \"text\": \"hey\",\r\n                \"intent\": \"greeting\"\r\n            },\r\n            {\r\n                \"text\": \"hello\",\r\n                \"intent\": \"greeting\"\r\n            },\r\n            {\r\n                \"text\": \"hi\",\r\n                \"intent\": \"greeting\"\r\n            },\r\n            {\r\n                \"text\": \"hello there\",\r\n                \"intent\": \"greeting\"\r\n            },\r\n            {\r\n                \"text\": \"good morning\",\r\n                \"intent\": \"greeting\"\r\n            },\r\n            {\r\n                \"text\": \"good evening\",\r\n                \"intent\": \"greeting\"\r\n            },\r\n            {\r\n                \"text\": \"greetings!\",\r\n                \"intent\": \"greeting\"\r\n            },\r\n            {\r\n                \"text\": \"greetings!\",\r\n                \"intent\": \"greeting\"\r\n            },\r\n            {\r\n                \"text\": \"my first name is gurdeep\",\r\n                \"intent\": \"update_name\",\r\n                \"entities\": [\r\n                  {\r\n                    \"start\": 17,\r\n                    \"end\": 24,\r\n                    \"value\": \"gurdeep\",\r\n                    \"entity\": \"user_firstname\"\r\n                  }\r\n                ]\r\n                },\r\n                {\r\n                    \"text\": \"first name  gurdeep\",\r\n                    \"intent\": \"update_name\",\r\n                    \"entities\": [\r\n                      {\r\n                        \"start\": 12,\r\n                        \"end\": 19,\r\n                        \"value\": \"gurdeep\",\r\n                        \"entity\": \"user_firstname\"\r\n                      }\r\n                    ]\r\n                 },\r\n                {\r\n                \"text\": \"my last name is singh\",\r\n                \"intent\": \"update_name\",\r\n                \"entities\": [\r\n                  {\r\n                    \"start\": 16,\r\n                    \"end\": 21,\r\n                    \"value\": \"singh\",\r\n                    \"entity\": \"user_lastname\"\r\n                  }\r\n                ]\r\n                },\r\n                {\r\n                    \"text\": \"last name singh\",\r\n                    \"intent\": \"update_name\",\r\n                    \"entities\": [\r\n                      {\r\n                        \"start\": 10,\r\n                        \"end\": 15,\r\n                        \"value\": \"singh\",\r\n                        \"entity\": \"user_lastname\"\r\n                      }\r\n                    ]\r\n                    },\r\n                {\r\n                \"text\": \"gurdeep\",\r\n                \"intent\": \"update_name\",\r\n                \"entities\": [\r\n                  {\r\n                    \"start\": 0,\r\n                    \"end\": 7,\r\n                    \"value\": \"gurdeep\",\r\n                    \"entity\": \"user_firstname\"\r\n                  }\r\n                ]\r\n                },\r\n                {\r\n                \"text\": \"singh\",\r\n                \"intent\": \"update_name\",\r\n                \"entities\": [\r\n                  {\r\n                    \"start\": 0,\r\n                    \"end\": 5,\r\n                    \"value\": \"singh\",\r\n                    \"entity\": \"user_lastname\"\r\n                  }\r\n                ]\r\n            },                             \r\n            {\r\n                \"text\": \"xchemla@cisco.com\",\r\n                \"intent\": \"update_contact\",\r\n                \"entities\": [\r\n                    {\r\n                      \"start\": 0,\r\n                      \"end\": 17,\r\n                      \"value\": \"xchemla@cisco.com\",\r\n                      \"entity\": \"user_email\"\r\n                    }\r\n                  ]\r\n            },\r\n            {\r\n                \"text\": \"my email address is xchemla@cisco.com\",\r\n                \"intent\": \"update_contact\",\r\n                \"entities\": [\r\n                    {\r\n                      \"start\": 20,\r\n                      \"end\": 37,\r\n                      \"value\": \"xchemla@cisco.com\",\r\n                      \"entity\": \"user_email\"\r\n                    }\r\n                  ]\r\n            },\r\n            {\r\n                \"text\": \"my email is chemla.xavier@gmail.com\",\r\n                \"intent\": \"update_contact\",\r\n                \"entities\": [\r\n                    {\r\n                      \"start\": 12,\r\n                      \"end\": 35,\r\n                      \"value\": \"chemla.xavier@gmail.com\",\r\n                      \"entity\": \"user_email\"\r\n                    }\r\n                  ]\r\n            },\r\n            {\r\n                \"text\": \"xchemla@cisco.com is my email adress\",\r\n                \"intent\": \"update_contact\",\r\n                \"entities\": [\r\n                    {\r\n                      \"start\": 0,\r\n                      \"end\": 17,\r\n                      \"value\": \"xchemla@cisco.com\",\r\n                      \"entity\": \"user_email\"\r\n                    }\r\n                  ]\r\n            },\r\n            {\r\n                \"text\": \"xchemla@cisco.com is my email adress\",\r\n                \"intent\": \"update_contact\",\r\n                \"entities\": [\r\n                    {\r\n                      \"start\": 0,\r\n                      \"end\": 17,\r\n                      \"value\": \"xchemla@cisco.com\",\r\n                      \"entity\": \"user_email\"\r\n                    }\r\n                  ]\r\n            },\r\n            {\r\n                \"text\": \"628-234-7432 is my phone number\",\r\n                \"intent\": \"update_contact\",\r\n                \"entities\": [\r\n                    {\r\n                      \"start\": 0,\r\n                      \"end\": 12,\r\n                      \"value\": \"628-234-7432\",\r\n                      \"entity\": \"user_number\"\r\n                    }\r\n                  ]\r\n            },\r\n            {\r\n                \"text\": \"628-234-7432\",\r\n                \"intent\": \"update_contact\",\r\n                \"entities\": [\r\n                    {\r\n                      \"start\": 0,\r\n                      \"end\": 12,\r\n                      \"value\": \"628-234-7432\",\r\n                      \"entity\": \"user_number\"\r\n                    }\r\n                  ]\r\n            },\r\n            {\r\n                \"text\": \"my phone number is 628-234-7432\",\r\n                \"intent\": \"update_contact\",\r\n                \"entities\": [\r\n                    {\r\n                      \"start\": 19,\r\n                      \"end\": 31,\r\n                      \"value\": \"628-234-7432\",\r\n                      \"entity\": \"user_number\"\r\n                    }\r\n                  ]\r\n            },\r\n            {\r\n                \"text\": \"yes\",\r\n                \"intent\": \"approve\"\r\n            },\r\n            {\r\n                \"text\": \"yes please\",\r\n                \"intent\": \"approve\"\r\n            },\r\n            {\r\n                \"text\": \"yep\",\r\n                \"intent\": \"approve\"\r\n            },\r\n            {\r\n                \"text\": \"it is\",\r\n                \"intent\": \"approve\"\r\n            },\r\n            {\r\n                \"text\": \"yes it is!\",\r\n                \"intent\": \"approve\"\r\n            },\r\n            {\r\n                \"text\": \"indeed!\",\r\n                \"intent\": \"approve\"\r\n            }         \r\n        ],\r\n        \"regex_features\" : [\r\n            {\r\n                \"name\": \"user_email\",\r\n                \"pattern\": \"(?:[a-z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\\\.[a-z0-9!#$%&'*+/=?^_`{|}~-]+)*|(?:[\\\\x01-\\\\x08\\\\x0b\\\\x0c\\\\x0e-\\\\x1f\\\\x21\\\\x23-\\\\x5b\\\\x5d-\\\\x7f]|\\\\\\\\[\\\\x01-\\\\x09\\\\x0b\\\\x0c\\\\x0e-\\\\x7f])*)@(?:(?:[a-z0-9](?:[a-z0-9-]*[a-z0-9])?\\\\.)+[a-z0-9](?:[a-z0-9-]*[a-z0-9])?|\\\\[(?:(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\\\.){3}(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?|[a-z0-9-]*[a-z0-9]:(?:[\\\\x01-\\\\x08\\\\x0b\\\\x0c\\\\x0e-\\\\x1f\\\\x21-\\\\x5a\\\\x53-\\\\x7f]|\\\\\\\\[\\\\x01-\\\\x09\\\\x0b\\\\x0c\\\\x0e-\\\\x7f])+)\\\\])\"\r\n            },\r\n            {\r\n                \"name\": \"user_number\",\r\n                \"pattern\": \"(\\\\+\\\\d{1,2}\\\\s)?\\\\(?\\\\d{3}\\\\)?[\\\\s.-]\\\\d{3}[\\\\s.-]\\\\d{4}\"\r\n            }\r\n        ],\r\n        \"entity_synonyms\": [\r\n           \r\n        ]\r\n    }\r\n}\r\n\r\n\r\n```\r\n"},"comment":{"url":"https://api.github.com/repos/RasaHQ/rasa_core/issues/comments/415694447","html_url":"https://github.com/RasaHQ/rasa_core/issues/896#issuecomment-415694447","issue_url":"https://api.github.com/repos/RasaHQ/rasa_core/issues/896","id":415694447,"node_id":"MDEyOklzc3VlQ29tbWVudDQxNTY5NDQ0Nw==","user":{"login":"akelad","id":32450038,"node_id":"MDQ6VXNlcjMyNDUwMDM4","avatar_url":"https://avatars3.githubusercontent.com/u/32450038?v=4","gravatar_id":"","url":"https://api.github.com/users/akelad","html_url":"https://github.com/akelad","followers_url":"https://api.github.com/users/akelad/followers","following_url":"https://api.github.com/users/akelad/following{/other_user}","gists_url":"https://api.github.com/users/akelad/gists{/gist_id}","starred_url":"https://api.github.com/users/akelad/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/akelad/subscriptions","organizations_url":"https://api.github.com/users/akelad/orgs","repos_url":"https://api.github.com/users/akelad/repos","events_url":"https://api.github.com/users/akelad/events{/privacy}","received_events_url":"https://api.github.com/users/akelad/received_events","type":"User","site_admin":false},"created_at":"2018-08-24T08:43:43Z","updated_at":"2018-08-24T08:43:43Z","author_association":"COLLABORATOR","body":"Please provide more details on what the problem you're having is. "}}
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