{"action":"created","issue":{"url":"https://api.github.com/repos/zammad/zammad/issues/1683","repository_url":"https://api.github.com/repos/zammad/zammad","labels_url":"https://api.github.com/repos/zammad/zammad/issues/1683/labels{/name}","comments_url":"https://api.github.com/repos/zammad/zammad/issues/1683/comments","events_url":"https://api.github.com/repos/zammad/zammad/issues/1683/events","html_url":"https://github.com/zammad/zammad/issues/1683","id":278028394,"node_id":"MDU6SXNzdWUyNzgwMjgzOTQ=","number":1683,"title":"Trigger ignoring tag condition","user":{"login":"svnr-dvnkln","id":33687762,"node_id":"MDQ6VXNlcjMzNjg3NzYy","avatar_url":"https://avatars0.githubusercontent.com/u/33687762?v=4","gravatar_id":"","url":"https://api.github.com/users/svnr-dvnkln","html_url":"https://github.com/svnr-dvnkln","followers_url":"https://api.github.com/users/svnr-dvnkln/followers","following_url":"https://api.github.com/users/svnr-dvnkln/following{/other_user}","gists_url":"https://api.github.com/users/svnr-dvnkln/gists{/gist_id}","starred_url":"https://api.github.com/users/svnr-dvnkln/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/svnr-dvnkln/subscriptions","organizations_url":"https://api.github.com/users/svnr-dvnkln/orgs","repos_url":"https://api.github.com/users/svnr-dvnkln/repos","events_url":"https://api.github.com/users/svnr-dvnkln/events{/privacy}","received_events_url":"https://api.github.com/users/svnr-dvnkln/received_events","type":"User","site_admin":false},"labels":[{"id":2423265,"node_id":"MDU6TGFiZWwyNDIzMjY1","url":"https://api.github.com/repos/zammad/zammad/labels/bug","name":"bug","color":"fc2929","default":true},{"id":662447521,"node_id":"MDU6TGFiZWw2NjI0NDc1MjE=","url":"https://api.github.com/repos/zammad/zammad/labels/verified","name":"verified","color":"0e8a16","default":false}],"state":"closed","locked":false,"assignee":{"login":"muhammadn","id":3349747,"node_id":"MDQ6VXNlcjMzNDk3NDc=","avatar_url":"https://avatars2.githubusercontent.com/u/3349747?v=4","gravatar_id":"","url":"https://api.github.com/users/muhammadn","html_url":"https://github.com/muhammadn","followers_url":"https://api.github.com/users/muhammadn/followers","following_url":"https://api.github.com/users/muhammadn/following{/other_user}","gists_url":"https://api.github.com/users/muhammadn/gists{/gist_id}","starred_url":"https://api.github.com/users/muhammadn/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/muhammadn/subscriptions","organizations_url":"https://api.github.com/users/muhammadn/orgs","repos_url":"https://api.github.com/users/muhammadn/repos","events_url":"https://api.github.com/users/muhammadn/events{/privacy}","received_events_url":"https://api.github.com/users/muhammadn/received_events","type":"User","site_admin":false},"assignees":[{"login":"muhammadn","id":3349747,"node_id":"MDQ6VXNlcjMzNDk3NDc=","avatar_url":"https://avatars2.githubusercontent.com/u/3349747?v=4","gravatar_id":"","url":"https://api.github.com/users/muhammadn","html_url":"https://github.com/muhammadn","followers_url":"https://api.github.com/users/muhammadn/followers","following_url":"https://api.github.com/users/muhammadn/following{/other_user}","gists_url":"https://api.github.com/users/muhammadn/gists{/gist_id}","starred_url":"https://api.github.com/users/muhammadn/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/muhammadn/subscriptions","organizations_url":"https://api.github.com/users/muhammadn/orgs","repos_url":"https://api.github.com/users/muhammadn/repos","events_url":"https://api.github.com/users/muhammadn/events{/privacy}","received_events_url":"https://api.github.com/users/muhammadn/received_events","type":"User","site_admin":false}],"milestone":{"url":"https://api.github.com/repos/zammad/zammad/milestones/30","html_url":"https://github.com/zammad/zammad/milestone/30","labels_url":"https://api.github.com/repos/zammad/zammad/milestones/30/labels","id":2962046,"node_id":"MDk6TWlsZXN0b25lMjk2MjA0Ng==","number":30,"title":"2.3.0","description":"","creator":{"login":"martini","id":110226,"node_id":"MDQ6VXNlcjExMDIyNg==","avatar_url":"https://avatars0.githubusercontent.com/u/110226?v=4","gravatar_id":"","url":"https://api.github.com/users/martini","html_url":"https://github.com/martini","followers_url":"https://api.github.com/users/martini/followers","following_url":"https://api.github.com/users/martini/following{/other_user}","gists_url":"https://api.github.com/users/martini/gists{/gist_id}","starred_url":"https://api.github.com/users/martini/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/martini/subscriptions","organizations_url":"https://api.github.com/users/martini/orgs","repos_url":"https://api.github.com/users/martini/repos","events_url":"https://api.github.com/users/martini/events{/privacy}","received_events_url":"https://api.github.com/users/martini/received_events","type":"User","site_admin":false},"open_issues":0,"closed_issues":19,"state":"closed","created_at":"2017-12-06T14:48:49Z","updated_at":"2018-04-08T15:36:22Z","due_on":"2018-01-30T08:00:00Z","closed_at":"2018-02-05T14:17:20Z"},"comments":1,"created_at":"2017-11-30T07:56:05Z","updated_at":"2018-10-23T12:18:21Z","closed_at":"2018-01-16T09:14:21Z","author_association":"NONE","body":"<!--\r\nHi there - thanks for filing an issue. Please ensure the following things before creating an issue - thank you! 🤓\r\n\r\nSince november 15th we handle all requests, except real bugs, at our community board.https://community.zammad.org/t/major-change-regarding-github-issues-community-board/21\r\nPlease post:\r\n- Feature requests\r\n- Development questions\r\n- Technical questions\r\n\r\non the board.\r\n\r\n\r\nIf you think you hit a bug, please continue:\r\n- Search existing issues and the CHANGELOG.md for your issue - there might be a solution already\r\n- Make sure to use the latest version of Zammad if possible\r\n- Add the `log/production.log` file from your system. Attention: Make sure no confidential data is in it!\r\n- Please write the issue in english\r\n- Don't remove the template - otherwise we will close the issue without further comments\r\n- Ask questions about Zammad configuration and usage at our mailinglist. See: https://zammad.org/participate\r\n\r\nNote: We always do our best. Unfortunately, sometimes there are too many requests and we can't handle everything at once. If you want to prioritize/escalate your issue, you can do so by means of a support contract (see https://zammad.com/pricing#selfhosted).\r\n\r\n* The upper textblock will be removed automatically when you submit your issue *\r\n-->\r\n\r\n### Infos:\r\n\r\n* Used Zammad version: 2.2.x\r\n* Used Zammad installation source: deb 9 repo\r\n* Operating system: deb 9\r\n * Browser + version: all (really)\r\n\r\n\r\n### Expected behavior:\r\n\r\nConfiguring a trigger to send a mail to the customer when the owner has changed EXCEPT when a certain tag (let's call it \"nosendmail\") is set, will only send the mail to the customer if the defined tag is not set.\r\n\r\n\r\n### Actual behavior:\r\n\r\nThe mail is sent even when the tag is set.\r\n\r\n\r\n### Steps to reproduce the behavior:\r\n\r\n* Set the following trigger:\r\n\r\n**Condition:**\r\n```\r\nOwner - has changed\r\nTags - contains one not - \"nosendmail\"\r\n```\r\n\r\n**Execute:**\r\n```\r\nSend mail to Customer\r\n```\r\n\r\n* Add the tag \"nosendmail\" to a ticket\r\n\r\n* Change the owner\r\n\r\nYes I'm sure this is a bug and no feature request or a general question. \r\n"},"comment":{"url":"https://api.github.com/repos/zammad/zammad/issues/comments/432222715","html_url":"https://github.com/zammad/zammad/issues/1683#issuecomment-432222715","issue_url":"https://api.github.com/repos/zammad/zammad/issues/1683","id":432222715,"node_id":"MDEyOklzc3VlQ29tbWVudDQzMjIyMjcxNQ==","user":{"login":"alex-LE","id":1616675,"node_id":"MDQ6VXNlcjE2MTY2NzU=","avatar_url":"https://avatars2.githubusercontent.com/u/1616675?v=4","gravatar_id":"","url":"https://api.github.com/users/alex-LE","html_url":"https://github.com/alex-LE","followers_url":"https://api.github.com/users/alex-LE/followers","following_url":"https://api.github.com/users/alex-LE/following{/other_user}","gists_url":"https://api.github.com/users/alex-LE/gists{/gist_id}","starred_url":"https://api.github.com/users/alex-LE/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/alex-LE/subscriptions","organizations_url":"https://api.github.com/users/alex-LE/orgs","repos_url":"https://api.github.com/users/alex-LE/repos","events_url":"https://api.github.com/users/alex-LE/events{/privacy}","received_events_url":"https://api.github.com/users/alex-LE/received_events","type":"User","site_admin":false},"created_at":"2018-10-23T12:18:21Z","updated_at":"2018-10-23T12:18:21Z","author_association":"NONE","body":"We have the same issue with Zammad 2.6.x."}}
{"actor":{"display_login":"alex-LE"}}