{"action":"created","issue":{"url":"https://api.github.com/repos/phetsims/rutherford-scattering/issues/146","repository_url":"https://api.github.com/repos/phetsims/rutherford-scattering","labels_url":"https://api.github.com/repos/phetsims/rutherford-scattering/issues/146/labels{/name}","comments_url":"https://api.github.com/repos/phetsims/rutherford-scattering/issues/146/comments","events_url":"https://api.github.com/repos/phetsims/rutherford-scattering/issues/146/events","html_url":"https://github.com/phetsims/rutherford-scattering/issues/146","id":355712627,"node_id":"MDU6SXNzdWUzNTU3MTI2Mjc=","number":146,"title":"Alpha Particle box disappears or turns white in screenshots","user":{"login":"KatieWoe","id":41024075,"node_id":"MDQ6VXNlcjQxMDI0MDc1","avatar_url":"https://avatars3.githubusercontent.com/u/41024075?v=4","gravatar_id":"","url":"https://api.github.com/users/KatieWoe","html_url":"https://github.com/KatieWoe","followers_url":"https://api.github.com/users/KatieWoe/followers","following_url":"https://api.github.com/users/KatieWoe/following{/other_user}","gists_url":"https://api.github.com/users/KatieWoe/gists{/gist_id}","starred_url":"https://api.github.com/users/KatieWoe/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/KatieWoe/subscriptions","organizations_url":"https://api.github.com/users/KatieWoe/orgs","repos_url":"https://api.github.com/users/KatieWoe/repos","events_url":"https://api.github.com/users/KatieWoe/events{/privacy}","received_events_url":"https://api.github.com/users/KatieWoe/received_events","type":"User","site_admin":false},"labels":[{"id":176141756,"node_id":"MDU6TGFiZWwxNzYxNDE3NTY=","url":"https://api.github.com/repos/phetsims/rutherford-scattering/labels/dev:help-wanted","name":"dev:help-wanted","color":"63D1F4","default":false},{"id":176141753,"node_id":"MDU6TGFiZWwxNzYxNDE3NTM=","url":"https://api.github.com/repos/phetsims/rutherford-scattering/labels/type:bug","name":"type:bug","color":"FF00AA","default":false}],"state":"open","locked":false,"assignee":{"login":"jessegreenberg","id":6396244,"node_id":"MDQ6VXNlcjYzOTYyNDQ=","avatar_url":"https://avatars0.githubusercontent.com/u/6396244?v=4","gravatar_id":"","url":"https://api.github.com/users/jessegreenberg","html_url":"https://github.com/jessegreenberg","followers_url":"https://api.github.com/users/jessegreenberg/followers","following_url":"https://api.github.com/users/jessegreenberg/following{/other_user}","gists_url":"https://api.github.com/users/jessegreenberg/gists{/gist_id}","starred_url":"https://api.github.com/users/jessegreenberg/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jessegreenberg/subscriptions","organizations_url":"https://api.github.com/users/jessegreenberg/orgs","repos_url":"https://api.github.com/users/jessegreenberg/repos","events_url":"https://api.github.com/users/jessegreenberg/events{/privacy}","received_events_url":"https://api.github.com/users/jessegreenberg/received_events","type":"User","site_admin":false},"assignees":[{"login":"jessegreenberg","id":6396244,"node_id":"MDQ6VXNlcjYzOTYyNDQ=","avatar_url":"https://avatars0.githubusercontent.com/u/6396244?v=4","gravatar_id":"","url":"https://api.github.com/users/jessegreenberg","html_url":"https://github.com/jessegreenberg","followers_url":"https://api.github.com/users/jessegreenberg/followers","following_url":"https://api.github.com/users/jessegreenberg/following{/other_user}","gists_url":"https://api.github.com/users/jessegreenberg/gists{/gist_id}","starred_url":"https://api.github.com/users/jessegreenberg/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jessegreenberg/subscriptions","organizations_url":"https://api.github.com/users/jessegreenberg/orgs","repos_url":"https://api.github.com/users/jessegreenberg/repos","events_url":"https://api.github.com/users/jessegreenberg/events{/privacy}","received_events_url":"https://api.github.com/users/jessegreenberg/received_events","type":"User","site_admin":false}],"milestone":null,"comments":3,"created_at":"2018-08-30T18:57:36Z","updated_at":"2018-09-05T21:28:27Z","closed_at":null,"author_association":"NONE","body":"**Device**\r\nDell Laptop\r\n**OS**\r\nWin 8.1\r\n**Browser**\r\nFirefox\r\n**Problem Description**\r\nFor phetsims/QA/issues/181\r\nWhen taking a screenshot the Alpha Particle box will disappear or turn bright white in the screenshot.  I have so far only observed this on Win 8.1 Firefox, and will document any other instances encountered in the comments.  Most screenshots I have taken on this platform showed the issue, but a few did not.\r\n**Steps to reproduce**\r\n1. Go to the Rutherford Atom screen, to the nuclear scale scene\r\n2. Set the Protons at 57 and the Neutrons at 87 (others will work as well, but I still haven't found a set range)\r\n3. Take a screenshot.  You can also turn on traces and start the alpha particles beam.  You will see a bright white box\r\n4. On the Plum Pudding Atom screen take a screenshot.  You will see the box has mostly disappeared.\r\n\r\n**Screenshots**\r\n![rutherford scattering screenshot 1](https://user-images.githubusercontent.com/41024075/44872954-1edf9680-ac54-11e8-9386-c6cc35b2f398.png)\r\n"},"comment":{"url":"https://api.github.com/repos/phetsims/rutherford-scattering/issues/comments/418887502","html_url":"https://github.com/phetsims/rutherford-scattering/issues/146#issuecomment-418887502","issue_url":"https://api.github.com/repos/phetsims/rutherford-scattering/issues/146","id":418887502,"node_id":"MDEyOklzc3VlQ29tbWVudDQxODg4NzUwMg==","user":{"login":"jessegreenberg","id":6396244,"node_id":"MDQ6VXNlcjYzOTYyNDQ=","avatar_url":"https://avatars0.githubusercontent.com/u/6396244?v=4","gravatar_id":"","url":"https://api.github.com/users/jessegreenberg","html_url":"https://github.com/jessegreenberg","followers_url":"https://api.github.com/users/jessegreenberg/followers","following_url":"https://api.github.com/users/jessegreenberg/following{/other_user}","gists_url":"https://api.github.com/users/jessegreenberg/gists{/gist_id}","starred_url":"https://api.github.com/users/jessegreenberg/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jessegreenberg/subscriptions","organizations_url":"https://api.github.com/users/jessegreenberg/orgs","repos_url":"https://api.github.com/users/jessegreenberg/repos","events_url":"https://api.github.com/users/jessegreenberg/events{/privacy}","received_events_url":"https://api.github.com/users/jessegreenberg/received_events","type":"User","site_admin":false},"created_at":"2018-09-05T21:28:27Z","updated_at":"2018-09-05T21:28:27Z","author_association":"CONTRIBUTOR","body":"> Ill check if we are using any specific renderers for the panels\r\n\r\nNothing out of the ordinary, just the defaults.\r\n\r\nI am not able to reproduce this on any of the platforms I have access to. I also tested on VM with Windows 8.1 and Firefox and I cannot reproduce there either. @jonathanolson would you be able to help investigate this bug? Pinging @ariel-phet just so he is aware of the request."}}
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