{"action":"created","issue":{"url":"https://api.github.com/repos/mailchimp/mc-woocommerce/issues/285","repository_url":"https://api.github.com/repos/mailchimp/mc-woocommerce","labels_url":"https://api.github.com/repos/mailchimp/mc-woocommerce/issues/285/labels{/name}","comments_url":"https://api.github.com/repos/mailchimp/mc-woocommerce/issues/285/comments","events_url":"https://api.github.com/repos/mailchimp/mc-woocommerce/issues/285/events","html_url":"https://github.com/mailchimp/mc-woocommerce/issues/285","id":361697335,"node_id":"MDU6SXNzdWUzNjE2OTczMzU=","number":285,"title":"Sync not working, tons of failures in the log","user":{"login":"christiaangieles","id":7935694,"node_id":"MDQ6VXNlcjc5MzU2OTQ=","avatar_url":"https://avatars1.githubusercontent.com/u/7935694?v=4","gravatar_id":"","url":"https://api.github.com/users/christiaangieles","html_url":"https://github.com/christiaangieles","followers_url":"https://api.github.com/users/christiaangieles/followers","following_url":"https://api.github.com/users/christiaangieles/following{/other_user}","gists_url":"https://api.github.com/users/christiaangieles/gists{/gist_id}","starred_url":"https://api.github.com/users/christiaangieles/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/christiaangieles/subscriptions","organizations_url":"https://api.github.com/users/christiaangieles/orgs","repos_url":"https://api.github.com/users/christiaangieles/repos","events_url":"https://api.github.com/users/christiaangieles/events{/privacy}","received_events_url":"https://api.github.com/users/christiaangieles/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":6,"created_at":"2018-09-19T11:12:42Z","updated_at":"2018-10-23T15:18:24Z","closed_at":null,"author_association":"NONE","body":"Hey all, \r\n\r\nSo I'm trying to sync to the store, but I'm getting a ton of errors thrown in my face instead of something actually happening. A snippet of errors here:\r\n\r\n> 2018-09-04T12:56:44+00:00 ERROR product_sync.error :: addStoreProduct :: 552 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php\r\n2018-09-04T12:56:44+00:00 ERROR product_sync.error :: addStoreProduct :: 553 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php\r\n2018-09-04T12:56:45+00:00 ERROR product_sync.error :: addStoreProduct :: 567 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php\r\n2018-09-04T12:56:46+00:00 ERROR product_sync.error :: addStoreProduct :: 575 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php\r\n2018-09-04T12:56:47+00:00 ERROR product_sync.error :: addStoreProduct :: 583 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php\r\n2018-09-04T12:56:48+00:00 ERROR product_sync.error :: addStoreProduct :: 589 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php\r\n2018-09-04T12:56:49+00:00 ERROR product_sync.error :: addStoreProduct :: 593 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php\r\n2018-09-04T12:56:49+00:00 ERROR product_sync.error :: addStoreProduct :: 608 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php\r\n2018-09-04T12:56:50+00:00 ERROR product_sync.error :: addStoreProduct :: 616 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php\r\n2018-09-04T12:56:51+00:00 ERROR product_sync.error :: addStoreProduct :: 624 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php\r\n2018-09-04T12:56:52+00:00 ERROR product_sync.error :: addStoreProduct :: 632 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php\r\n2018-09-04T12:56:52+00:00 ERROR product_sync.error :: addStoreProduct :: 638 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php\r\n2018-09-04T12:56:53+00:00 ERROR product_sync.error :: addStoreProduct :: 645 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php\r\n2018-09-04T12:56:54+00:00 ERROR product_sync.error :: addStoreProduct :: 653 :: Resource Not Found :: The requested resource could not be found. on 1432 in /www/wp-\r\n\r\nNot sure what's going on here, but it's defintly just trowing errors at me. Trying a new sync now, but doubt it's gonna be succesful either as it's like my 6th attempt tomake it work again. It used to work fine.\r\n[mailchimp-sync-fail-log.txt](https://github.com/mailchimp/mc-woocommerce/files/2396785/mailchimp-sync-fail-log.txt)\r\n"},"comment":{"url":"https://api.github.com/repos/mailchimp/mc-woocommerce/issues/comments/432290989","html_url":"https://github.com/mailchimp/mc-woocommerce/issues/285#issuecomment-432290989","issue_url":"https://api.github.com/repos/mailchimp/mc-woocommerce/issues/285","id":432290989,"node_id":"MDEyOklzc3VlQ29tbWVudDQzMjI5MDk4OQ==","user":{"login":"ryanhungate","id":3343882,"node_id":"MDQ6VXNlcjMzNDM4ODI=","avatar_url":"https://avatars0.githubusercontent.com/u/3343882?v=4","gravatar_id":"","url":"https://api.github.com/users/ryanhungate","html_url":"https://github.com/ryanhungate","followers_url":"https://api.github.com/users/ryanhungate/followers","following_url":"https://api.github.com/users/ryanhungate/following{/other_user}","gists_url":"https://api.github.com/users/ryanhungate/gists{/gist_id}","starred_url":"https://api.github.com/users/ryanhungate/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/ryanhungate/subscriptions","organizations_url":"https://api.github.com/users/ryanhungate/orgs","repos_url":"https://api.github.com/users/ryanhungate/repos","events_url":"https://api.github.com/users/ryanhungate/events{/privacy}","received_events_url":"https://api.github.com/users/ryanhungate/received_events","type":"User","site_admin":false},"created_at":"2018-10-23T15:18:24Z","updated_at":"2018-10-23T15:18:24Z","author_association":"COLLABORATOR","body":"@ifede84 just to be clear - are you saying that you have errors that say `Resource Not Found`? If so this answer applies to your situation - but if I remember correctly you did get the plugin to sync - there was just other issues. If you did get it to connect properly, please ignore this below.\r\n\r\n@goranculibrk this comment will also be for you as well.\r\n\r\nI think what's happening is your site options table might not be getting cleared correctly when you've tried to uninstall -> re-install things. It's hard to say why - but we've seen this happen before with various caching plugins that sometimes get in the way of the options table getting cleared - or if for instance you deleted the plugin manually, the uninstaller would have never been run and that could put you in this situation as well.\r\n\r\nPlease do this: \r\n\r\n1. Uninstall the plugin through the Wordpress admin area.\r\n2. After the uninstall - make sure that the `mailchimp-woocommerce-store-id` is empty or not there at all. You can actually see this by going to `wp-admin/options.php` file ( in the browser )... and it should show you all options and the values... this is just for confirmation that it's not there.\r\n3. Make sure that you have NO connected sites in Mailchimp.\r\n3. Re-install the plugin.\r\n\r\nI think if we can get you to a blank slate - the connection will stay alive. Can you give this a try and let us know if it solved the issue?\r\n\r\n\r\n"}}
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