{"action":"created","issue":{"url":"https://api.github.com/repos/pangeo-data/pangeo/issues/287","repository_url":"https://api.github.com/repos/pangeo-data/pangeo","labels_url":"https://api.github.com/repos/pangeo-data/pangeo/issues/287/labels{/name}","comments_url":"https://api.github.com/repos/pangeo-data/pangeo/issues/287/comments","events_url":"https://api.github.com/repos/pangeo-data/pangeo/issues/287/events","html_url":"https://github.com/pangeo-data/pangeo/issues/287","id":329900707,"node_id":"MDU6SXNzdWUzMjk5MDA3MDc=","number":287,"title":"pangeo.pydata.org is broken","user":{"login":"jhamman","id":2443309,"node_id":"MDQ6VXNlcjI0NDMzMDk=","avatar_url":"https://avatars3.githubusercontent.com/u/2443309?v=4","gravatar_id":"","url":"https://api.github.com/users/jhamman","html_url":"https://github.com/jhamman","followers_url":"https://api.github.com/users/jhamman/followers","following_url":"https://api.github.com/users/jhamman/following{/other_user}","gists_url":"https://api.github.com/users/jhamman/gists{/gist_id}","starred_url":"https://api.github.com/users/jhamman/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jhamman/subscriptions","organizations_url":"https://api.github.com/users/jhamman/orgs","repos_url":"https://api.github.com/users/jhamman/repos","events_url":"https://api.github.com/users/jhamman/events{/privacy}","received_events_url":"https://api.github.com/users/jhamman/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":29,"created_at":"2018-06-06T14:45:53Z","updated_at":"2018-07-23T10:41:35Z","closed_at":"2018-06-06T15:18:41Z","author_association":"MEMBER","body":"Our GCP cluster seems to be broken. This is bad timing since @rabernat and I are at the EarthCube meeting.\r\n\r\nI'm getting a 500 : Internal Server Error when starting a notebook from the hub.\r\n\r\n@rabernat is reporting the following logs from the hub pod:\r\n\r\n```\r\n$ kubectl --namespace=pangeo logs hub-86897f49d-g2w9s|tail\r\n[I 2018-06-06 14:33:24.894 JupyterHub log:122] 200 GET /hub/user/laprej/api/sessions?1528295604789 (laprej@10.20.1.1) 4.73ms\r\n[I 2018-06-06 14:33:28.055 JupyterHub base:727] rabernat is pending stop\r\n[I 2018-06-06 14:33:33.289 JupyterHub base:727] rabernat is pending stop\r\n[I 2018-06-06 14:33:34.823 JupyterHub log:122] 302 GET /user/laprej/api/sessions?1528295614791 → /hub/user/laprej/api/sessions?1528295614791 (@10.20.1.1) 0.72ms\r\n[I 2018-06-06 14:33:34.828 JupyterHub log:122] 302 GET /user/laprej/api/terminals?1528295614792 → /hub/user/laprej/api/terminals?1528295614792 (@10.20.1.1) 0.74ms\r\n[I 2018-06-06 14:33:34.879 JupyterHub base:727] laprej is pending stop\r\n[I 2018-06-06 14:33:34.883 JupyterHub log:122] 200 GET /hub/user/laprej/api/sessions?1528295614791 (laprej@10.20.1.1) 5.33ms\r\n[I 2018-06-06 14:33:34.886 JupyterHub base:727] laprej is pending stop\r\n[I 2018-06-06 14:33:34.890 JupyterHub log:122] 200 GET /hub/user/laprej/api/terminals?1528295614792 (laprej@10.20.1.1) 5.11ms\r\n[I 2018-06-06 14:33:38.528 JupyterHub base:727] rabernat is pending stop```\r\n\r\nIf anyone has a quick minute to peak around, we'll want to fix this ASAP."},"comment":{"url":"https://api.github.com/repos/pangeo-data/pangeo/issues/comments/407015404","html_url":"https://github.com/pangeo-data/pangeo/issues/287#issuecomment-407015404","issue_url":"https://api.github.com/repos/pangeo-data/pangeo/issues/287","id":407015404,"node_id":"MDEyOklzc3VlQ29tbWVudDQwNzAxNTQwNA==","user":{"login":"mzjp2","id":30357972,"node_id":"MDQ6VXNlcjMwMzU3OTcy","avatar_url":"https://avatars2.githubusercontent.com/u/30357972?v=4","gravatar_id":"","url":"https://api.github.com/users/mzjp2","html_url":"https://github.com/mzjp2","followers_url":"https://api.github.com/users/mzjp2/followers","following_url":"https://api.github.com/users/mzjp2/following{/other_user}","gists_url":"https://api.github.com/users/mzjp2/gists{/gist_id}","starred_url":"https://api.github.com/users/mzjp2/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mzjp2/subscriptions","organizations_url":"https://api.github.com/users/mzjp2/orgs","repos_url":"https://api.github.com/users/mzjp2/repos","events_url":"https://api.github.com/users/mzjp2/events{/privacy}","received_events_url":"https://api.github.com/users/mzjp2/received_events","type":"User","site_admin":false},"created_at":"2018-07-23T10:41:35Z","updated_at":"2018-07-23T10:41:35Z","author_association":"NONE","body":"I have the same issue behind the office firewall. This is what the console spits at me when trying to run a cell in a notebook:\r\n```\r\njupyterlab-hub: No configuration found.\r\nmain.af120d04f6f5e458053b.js:1 Starting WebSocket: ws://pangeo.pydata.org/user/mzjp2/api/kernels/de57123a-9368-431a-8712-5e2ce994290d\r\nmain.af120d04f6f5e458053b.js:1 Kernel: connected (de57123a-9368-431a-8712-5e2ce994290d)\r\nmain.af120d04f6f5e458053b.js:1 Starting WebSocket: ws://pangeo.pydata.org/user/mzjp2/api/kernels/de57123a-9368-431a-8712-5e2ce994290d\r\nmain.af120d04f6f5e458053b.js:1 Kernel: connected (de57123a-9368-431a-8712-5e2ce994290d)\r\nmain.af120d04f6f5e458053b.js:1 GET http://pangeo.pydata.org/user/mzjp2/lab/api/settings/@jupyterlab/shortcuts-extension:plugin?1532342339332 0 ()\r\nn @ main.af120d04f6f5e458053b.js:1\r\nn @ main.af120d04f6f5e458053b.js:1\r\ne.fetch @ main.af120d04f6f5e458053b.js:1\r\nt.fetch @ main.af120d04f6f5e458053b.js:1\r\ne.reload @ main.af120d04f6f5e458053b.js:1\r\ne.load @ main.af120d04f6f5e458053b.js:1\r\nactivate @ main.af120d04f6f5e458053b.js:1\r\n(anonymous) @ index.js:147\r\nPromise.then (async)\r\ne.activatePlugin @ index.js:146\r\n(anonymous) @ index.js:266\r\ne.start @ index.js:265\r\no @ main.af120d04f6f5e458053b.js:1\r\nload (async)\r\nJs9g @ main.af120d04f6f5e458053b.js:1\r\no @ bootstrap e34fb08eaabf7269c749:54\r\n9 @ main.af120d04f6f5e458053b.js:1\r\no @ bootstrap e34fb08eaabf7269c749:54\r\nn @ bootstrap e34fb08eaabf7269c749:25\r\n(anonymous) @ main.af120d04f6f5e458053b.js:1\r\nmain.af120d04f6f5e458053b.js:1 Loading shortcut settings failed. Failed to fetch\r\n```"}}
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