{"action":"created","issue":{"url":"https://api.github.com/repos/sonyxperiadev/bug_tracker/issues/241","repository_url":"https://api.github.com/repos/sonyxperiadev/bug_tracker","labels_url":"https://api.github.com/repos/sonyxperiadev/bug_tracker/issues/241/labels{/name}","comments_url":"https://api.github.com/repos/sonyxperiadev/bug_tracker/issues/241/comments","events_url":"https://api.github.com/repos/sonyxperiadev/bug_tracker/issues/241/events","html_url":"https://github.com/sonyxperiadev/bug_tracker/issues/241","id":381603369,"node_id":"MDU6SXNzdWUzODE2MDMzNjk=","number":241,"title":"GatekeeperHalDevice status -30 after XZ1 Compact system update","user":{"login":"nadam","id":229761,"node_id":"MDQ6VXNlcjIyOTc2MQ==","avatar_url":"https://avatars0.githubusercontent.com/u/229761?v=4","gravatar_id":"","url":"https://api.github.com/users/nadam","html_url":"https://github.com/nadam","followers_url":"https://api.github.com/users/nadam/followers","following_url":"https://api.github.com/users/nadam/following{/other_user}","gists_url":"https://api.github.com/users/nadam/gists{/gist_id}","starred_url":"https://api.github.com/users/nadam/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/nadam/subscriptions","organizations_url":"https://api.github.com/users/nadam/orgs","repos_url":"https://api.github.com/users/nadam/repos","events_url":"https://api.github.com/users/nadam/events{/privacy}","received_events_url":"https://api.github.com/users/nadam/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":1,"created_at":"2018-11-16T13:39:02Z","updated_at":"2018-11-16T13:44:56Z","closed_at":null,"author_association":"NONE","body":"Apologies if this is the wrong place to seek help, but I couldn't find another place and searching for GatekeeperHalDevice returns 0 results on Google at the moment.\r\n\r\n**Platform:** ?\r\n**Device:** XZ1 Compact\r\n**Kernel version:** ?\r\n**Android version:** Propably 9 (Pie)\r\n\r\n**Description**\r\nAfter a system upgrade last night I can't login although I use the correct PIN code. The log says:\r\n2018-11-16 13:36:34.557 714-714/? E/GatekeeperHalDevice: verify\r\n2018-11-16 13:36:34.557 714-714/? E/GatekeeperHalDevice: ret: 0\r\n2018-11-16 13:36:34.557 714-714/? E/GatekeeperHalDevice: resp->status: -30\r\n\r\n**Symptoms**\r\nI have the same PIN code for the sim card and the phone. When I reboot the phone I can get passed the first entry which is for the sim card. The second attempt gives \"Incorrect PIN\".\r\n\r\nInteresting detail: After a few random invalid PIN attempts the phone lets me wait 30 seconds after each try. However, when I enter the correct PIN code I don't get this limitation although it says \"Incorrect PIN\". Instead I can do a few more attempts (with other PIN codes) before it goes back to the 30 second wait.\r\n\r\n**How to reproduce**\r\nI'm not sure how anyone can reproduce this. If location matters for updates, I bought the phone in a Sony store in Bangkok and I got the update ota in Sweden.\r\n"},"comment":{"url":"https://api.github.com/repos/sonyxperiadev/bug_tracker/issues/comments/439396983","html_url":"https://github.com/sonyxperiadev/bug_tracker/issues/241#issuecomment-439396983","issue_url":"https://api.github.com/repos/sonyxperiadev/bug_tracker/issues/241","id":439396983,"node_id":"MDEyOklzc3VlQ29tbWVudDQzOTM5Njk4Mw==","user":{"login":"nadam","id":229761,"node_id":"MDQ6VXNlcjIyOTc2MQ==","avatar_url":"https://avatars0.githubusercontent.com/u/229761?v=4","gravatar_id":"","url":"https://api.github.com/users/nadam","html_url":"https://github.com/nadam","followers_url":"https://api.github.com/users/nadam/followers","following_url":"https://api.github.com/users/nadam/following{/other_user}","gists_url":"https://api.github.com/users/nadam/gists{/gist_id}","starred_url":"https://api.github.com/users/nadam/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/nadam/subscriptions","organizations_url":"https://api.github.com/users/nadam/orgs","repos_url":"https://api.github.com/users/nadam/repos","events_url":"https://api.github.com/users/nadam/events{/privacy}","received_events_url":"https://api.github.com/users/nadam/received_events","type":"User","site_admin":false},"created_at":"2018-11-16T13:44:56Z","updated_at":"2018-11-16T13:44:56Z","author_association":"NONE","body":"Probably not. Sorry. Do you know where I could get help with this kind of issue?"}}
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