{"action":"created","issue":{"url":"https://api.github.com/repos/IntelRealSense/librealsense/issues/916","repository_url":"https://api.github.com/repos/IntelRealSense/librealsense","labels_url":"https://api.github.com/repos/IntelRealSense/librealsense/issues/916/labels{/name}","comments_url":"https://api.github.com/repos/IntelRealSense/librealsense/issues/916/comments","events_url":"https://api.github.com/repos/IntelRealSense/librealsense/issues/916/events","html_url":"https://github.com/IntelRealSense/librealsense/issues/916","id":282685083,"number":916,"title":"SR300 not working on mac","user":{"login":"holstenholsten","id":33732647,"avatar_url":"https://avatars0.githubusercontent.com/u/33732647?v=4","gravatar_id":"","url":"https://api.github.com/users/holstenholsten","html_url":"https://github.com/holstenholsten","followers_url":"https://api.github.com/users/holstenholsten/followers","following_url":"https://api.github.com/users/holstenholsten/following{/other_user}","gists_url":"https://api.github.com/users/holstenholsten/gists{/gist_id}","starred_url":"https://api.github.com/users/holstenholsten/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/holstenholsten/subscriptions","organizations_url":"https://api.github.com/users/holstenholsten/orgs","repos_url":"https://api.github.com/users/holstenholsten/repos","events_url":"https://api.github.com/users/holstenholsten/events{/privacy}","received_events_url":"https://api.github.com/users/holstenholsten/received_events","type":"User","site_admin":false},"labels":[{"id":783021165,"url":"https://api.github.com/repos/IntelRealSense/librealsense/labels/MacOS","name":"MacOS","color":"d4c5f9","default":false},{"id":315406288,"url":"https://api.github.com/repos/IntelRealSense/librealsense/labels/SR300","name":"SR300","color":"5319e7","default":false}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":9,"created_at":"2017-12-17T10:48:11Z","updated_at":"2018-03-14T22:22:43Z","closed_at":null,"author_association":"NONE","body":"| Required Info  |   |\r\n|---|---|\r\n| Camera Model | SR300 | \r\n| Firmware Version | 3.15.0.0  | \r\n| Operating System & Version | macOs 10.12.6  |\r\n| SDK Version | 2.8.2 |\r\n\r\nHi!\r\nI can run some of the examples for a short while before the system crashes. For instance, when running ./rs-depth, the error that is prompted is \"unsupported descriptor subtype: 13\". This descriptor subtype corresponds to UVC_VS_COLORFORMAT in libuvc.h. The is no handling of this subtype in device.c, hence the error. \r\n\r\nAfter 5 seconds I get the following error:\r\nrs_error was raised when calling rs2_pipeline_wait_for_frames(pipe:0x7fdc4fc116c0):\r\n    Frame didn't arrived within 5000\r\n\r\nI have tried with two different cameras on two different macs, so it doesn't appear to be a hardware fault. Any idea what might be the problem and how to fix it?\r\n\r\nMuch appreciated \r\nFredrik Holsten\r\n\r\n<img width=\"507\" alt=\"skjermbilde 2017-12-17 kl 11 44 36\" src=\"https://user-images.githubusercontent.com/33732647/34078696-c4f75124-e31f-11e7-9331-c13732c75053.png\">\r\n"},"comment":{"url":"https://api.github.com/repos/IntelRealSense/librealsense/issues/comments/373194834","html_url":"https://github.com/IntelRealSense/librealsense/issues/916#issuecomment-373194834","issue_url":"https://api.github.com/repos/IntelRealSense/librealsense/issues/916","id":373194834,"user":{"login":"omarev-git","id":11791270,"avatar_url":"https://avatars2.githubusercontent.com/u/11791270?v=4","gravatar_id":"","url":"https://api.github.com/users/omarev-git","html_url":"https://github.com/omarev-git","followers_url":"https://api.github.com/users/omarev-git/followers","following_url":"https://api.github.com/users/omarev-git/following{/other_user}","gists_url":"https://api.github.com/users/omarev-git/gists{/gist_id}","starred_url":"https://api.github.com/users/omarev-git/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/omarev-git/subscriptions","organizations_url":"https://api.github.com/users/omarev-git/orgs","repos_url":"https://api.github.com/users/omarev-git/repos","events_url":"https://api.github.com/users/omarev-git/events{/privacy}","received_events_url":"https://api.github.com/users/omarev-git/received_events","type":"User","site_admin":false},"created_at":"2018-03-14T22:22:43Z","updated_at":"2018-03-14T22:22:43Z","author_association":"NONE","body":"I have an RS300 that work ok on Win10, but over macOS Sierra/MacPro 2013 with lisrealsense 2.10.2. I try in two ways and both of them fail.\r\nFirst plugged directly to MacPro, an RGB buffer can be acquired but not depth buffer. In depth request the SR300 simply reset himself.\r\nSecond using a hub usb 3.0 with electric power, here realsense-viewer example work I can retrieve rgb and depth buffer BUT only one of the buffers can be streamed each time, I mean, if depth buffer is readed cannot be readed rgb buffer.  This the output:\r\n\r\n2018-03-14 18:08:39.375027-0400 realsense-viewer[1166:221844] [General] ERROR: Setting <GLFWContentView: 0x101c655d0> as the first responder for window <GLFWWindow: 0x101f20ef0>, but it is in a different window ((null))! This would eventually crash when the view is freed. The first responder will be set to nil.\r\n(\r\n\t0   AppKit                              0x00007fff9c6b99cf -[NSWindow _validateFirstResponder:] + 557\r\n\t1   AppKit                              0x00007fff9be3474c -[NSWindow _setFirstResponder:] + 31\r\n\t2   AppKit                              0x00007fff9bedc9ce -[NSWindow _realMakeFirstResponder:] + 406\r\n\t3   AppKit                              0x00007fff9bedc7e4 -[NSWindow makeFirstResponder:] + 123\r\n\t4   libglfw.3.dylib                     0x0000000101a31895 _glfwPlatformCreateWindow + 631\r\n\t5   libglfw.3.dylib                     0x0000000101a2d430 glfwCreateWindow + 487\r\n\t6   realsense-viewer                    0x00000001001a3fe0 _ZN3rs29ux_window11open_windowEv + 1808\r\n\t7   realsense-viewer                    0x00000001001a4bac _ZN3rs29ux_windowC2EPKc + 1916\r\n\t8   realsense-viewer                    0x00000001001a54dd _ZN3rs29ux_windowC1EPKc + 29\r\n\t9   realsense-viewer                    0x000000010020fc55 main + 85\r\n\t10  libdyld.dylib                       0x00007fffb3ef5235 start + 1\r\n\t11  ???                                 0x0000000000000001 0x0 + 1\r\n)\r\nunsupported descriptor subtype: 13\r\n(.... same previous line...)\r\nunsupported descriptor subtype: 13\r\n 14/03 18:08:39,601 WARNING [0x70000591f000] (sensor.cpp:313) Unregistered Media formats : [ INVZ INZC PAIR YUY2 ]; Supported: [ ]\r\nunsupported descriptor subtype: 13\r\n(... same line)\r\nunsupported descriptor subtype: 13\r\n 14/03 18:08:49,576 WARNING [0x101ad73c0] (sensor.cpp:313) Unregistered Media formats : [ INVZ INZC PAIR YUY2 ]; Supported: [ ]\r\nunsupported descriptor subtype: 13\r\n(.... same line)\r\nunsupported descriptor subtype: 13\r\n 14/03 18:08:49,658 WARNING [0x101ad73c0] (archive.cpp:316) The user was holding on to 1 frames after stream 0x0x102239220 stopped\r\n 14/03 18:08:49,658 WARNING [0x101ad73c0] (archive.cpp:316) The user was holding on to 1 frames after stream 0x0x102239220 stopped\r\n 14/03 18:08:49,658 WARNING [0x101ad73c0] (archive.cpp:326) All frames from stream 0x0x102239220 are now released by the user\r\n "}}
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