{"action":"created","issue":{"url":"https://api.github.com/repos/opnsense/core/issues/2511","repository_url":"https://api.github.com/repos/opnsense/core","labels_url":"https://api.github.com/repos/opnsense/core/issues/2511/labels{/name}","comments_url":"https://api.github.com/repos/opnsense/core/issues/2511/comments","events_url":"https://api.github.com/repos/opnsense/core/issues/2511/events","html_url":"https://github.com/opnsense/core/issues/2511","id":337847437,"node_id":"MDU6SXNzdWUzMzc4NDc0Mzc=","number":2511,"title":"No Admin-access after (failed?) update from 18.1.10 to 18.1.11","user":{"login":"clystron","id":30265232,"node_id":"MDQ6VXNlcjMwMjY1MjMy","avatar_url":"https://avatars0.githubusercontent.com/u/30265232?v=4","gravatar_id":"","url":"https://api.github.com/users/clystron","html_url":"https://github.com/clystron","followers_url":"https://api.github.com/users/clystron/followers","following_url":"https://api.github.com/users/clystron/following{/other_user}","gists_url":"https://api.github.com/users/clystron/gists{/gist_id}","starred_url":"https://api.github.com/users/clystron/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/clystron/subscriptions","organizations_url":"https://api.github.com/users/clystron/orgs","repos_url":"https://api.github.com/users/clystron/repos","events_url":"https://api.github.com/users/clystron/events{/privacy}","received_events_url":"https://api.github.com/users/clystron/received_events","type":"User","site_admin":false},"labels":[{"id":157163117,"node_id":"MDU6TGFiZWwxNTcxNjMxMTc=","url":"https://api.github.com/repos/opnsense/core/labels/support","name":"support","color":"cc317c","default":false}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":1,"created_at":"2018-07-03T10:54:37Z","updated_at":"2018-07-03T10:58:51Z","closed_at":null,"author_association":"NONE","body":"I have a pretty strange issue with a firewall that has been updated from 18.1.10 to 18.1.11. The update requires a reboot and the firewall \"refused\" to actually perfom it, even when trying to manually reboot it just does not react. I noticed errors in the log about groupmod for group \"all\" and groupadd in group \"admins\" failing because one of the admin-users appearantly does not exist. There are 4 admin users (uids 0,2000,2001,2002), one is local root and the other 3 are imported from LDAP, the \"non existing\" is the last one of those and it is also named \"root\". This was probably a mistake but it has been this way for years now.\r\n\r\nThe device worked as usuall but could not reboot and SSH-authentifcation for shell-access was not possible (\"access denied\"). After trying to modify a setting via Web-Interface the whole interface is now down (no answers to any HTTP requests) and I am no longer prompted for credentials over SSH. I have not looked at the physical console yet because I am not currently on site but I fear that I do not have access to anything there as well.\r\n\r\nI am unsure what to do now, if the device does not perform the reboot and all admin-interfaces are inaccessible I can only reset/power-cycle it but I am not sure if it will work afterwards. If the \"admins\" group is actually empty now even if it boots up fine it is possible that no one has permissions to change anything.\r\n\r\nAny suggestions on how to recover from this? Routing/Firewalling/Other services all work fine (for now).\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/opnsense/core/issues/comments/402109301","html_url":"https://github.com/opnsense/core/issues/2511#issuecomment-402109301","issue_url":"https://api.github.com/repos/opnsense/core/issues/2511","id":402109301,"node_id":"MDEyOklzc3VlQ29tbWVudDQwMjEwOTMwMQ==","user":{"login":"clystron","id":30265232,"node_id":"MDQ6VXNlcjMwMjY1MjMy","avatar_url":"https://avatars0.githubusercontent.com/u/30265232?v=4","gravatar_id":"","url":"https://api.github.com/users/clystron","html_url":"https://github.com/clystron","followers_url":"https://api.github.com/users/clystron/followers","following_url":"https://api.github.com/users/clystron/following{/other_user}","gists_url":"https://api.github.com/users/clystron/gists{/gist_id}","starred_url":"https://api.github.com/users/clystron/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/clystron/subscriptions","organizations_url":"https://api.github.com/users/clystron/orgs","repos_url":"https://api.github.com/users/clystron/repos","events_url":"https://api.github.com/users/clystron/events{/privacy}","received_events_url":"https://api.github.com/users/clystron/received_events","type":"User","site_admin":false},"created_at":"2018-07-03T10:58:50Z","updated_at":"2018-07-03T10:58:50Z","author_association":"NONE","body":"Thats what I meant by \"trying to manually reboot\".\r\nMy main concern is that the \"admins\" group is probably empty now because of the \"access denied\" message when trying to access SSH-console...."}}
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