{"action":"opened","issue":{"url":"https://api.github.com/repos/strangerstudios/paid-memberships-pro/issues/639","repository_url":"https://api.github.com/repos/strangerstudios/paid-memberships-pro","labels_url":"https://api.github.com/repos/strangerstudios/paid-memberships-pro/issues/639/labels{/name}","comments_url":"https://api.github.com/repos/strangerstudios/paid-memberships-pro/issues/639/comments","events_url":"https://api.github.com/repos/strangerstudios/paid-memberships-pro/issues/639/events","html_url":"https://github.com/strangerstudios/paid-memberships-pro/issues/639","id":296969522,"number":639,"title":"Error: Stripe - Email Notification - \"Could not cancel old subscription.\"","user":{"login":"woodwardmatt","id":461398,"avatar_url":"https://avatars1.githubusercontent.com/u/461398?v=4","gravatar_id":"","url":"https://api.github.com/users/woodwardmatt","html_url":"https://github.com/woodwardmatt","followers_url":"https://api.github.com/users/woodwardmatt/followers","following_url":"https://api.github.com/users/woodwardmatt/following{/other_user}","gists_url":"https://api.github.com/users/woodwardmatt/gists{/gist_id}","starred_url":"https://api.github.com/users/woodwardmatt/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/woodwardmatt/subscriptions","organizations_url":"https://api.github.com/users/woodwardmatt/orgs","repos_url":"https://api.github.com/users/woodwardmatt/repos","events_url":"https://api.github.com/users/woodwardmatt/events{/privacy}","received_events_url":"https://api.github.com/users/woodwardmatt/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2018-02-14T04:08:32Z","updated_at":"2018-02-14T04:08:32Z","closed_at":null,"author_association":"NONE","body":"I've just rolled out the latest version of PMPRO (v1.9.4.3 on WP v4.9.4) and was testing membership level changes. I noticed that when I change plan I have consistently gotten the following email sent through:\r\n\r\n> There was an error canceling the subscription for user with ID=<ID removed>. You will want to check your payment gateway to see if their subscription is still active.\r\n>\r\n> Error: Could not cancel old subscription.\r\n> User Email: <Email removed>\r\n> User Display Name: <Name removed>\r\n> Order: EC8E2033BC\r\n> Gateway: stripe\r\n> Subscription Transaction ID: sub_CJtKk3WGHJj6z1\r\n\r\nHaving checked the gateway, the subscription is being cancelled correctly, and the new subscription created etc. The membership is also being updated correctly locally in pmpro. Thinking this may be a false positive of sorts. I have only started seeing this since upgrading to 1.9.4.3 but can't see file changes directly that would contribute to the issue in that release. \r\n\r\n@ideadude - Had any other reports of this behaviour?"}}
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