{"action":"created","issue":{"url":"https://api.github.com/repos/hughsie/fwupd/issues/615","repository_url":"https://api.github.com/repos/hughsie/fwupd","labels_url":"https://api.github.com/repos/hughsie/fwupd/issues/615/labels{/name}","comments_url":"https://api.github.com/repos/hughsie/fwupd/issues/615/comments","events_url":"https://api.github.com/repos/hughsie/fwupd/issues/615/events","html_url":"https://github.com/hughsie/fwupd/issues/615","id":347022935,"node_id":"MDU6SXNzdWUzNDcwMjI5MzU=","number":615,"title":"Automatic reboot does not work; Mint 19","user":{"login":"CottonEaster","id":9998846,"node_id":"MDQ6VXNlcjk5OTg4NDY=","avatar_url":"https://avatars3.githubusercontent.com/u/9998846?v=4","gravatar_id":"","url":"https://api.github.com/users/CottonEaster","html_url":"https://github.com/CottonEaster","followers_url":"https://api.github.com/users/CottonEaster/followers","following_url":"https://api.github.com/users/CottonEaster/following{/other_user}","gists_url":"https://api.github.com/users/CottonEaster/gists{/gist_id}","starred_url":"https://api.github.com/users/CottonEaster/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/CottonEaster/subscriptions","organizations_url":"https://api.github.com/users/CottonEaster/orgs","repos_url":"https://api.github.com/users/CottonEaster/repos","events_url":"https://api.github.com/users/CottonEaster/events{/privacy}","received_events_url":"https://api.github.com/users/CottonEaster/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":16,"created_at":"2018-08-02T13:55:12Z","updated_at":"2018-08-03T20:32:32Z","closed_at":"2018-08-02T15:31:10Z","author_association":"NONE","body":"To help us pinpoint your issue, please insert the output of the\r\nfollowing commands when ran on the system with the issue:\r\n\r\n```shell\r\n$ fwupdmgr --version\r\nclient version:\t1.0.6\r\ndaemon version:\t1.0.6\r\ncompile-time dependency versions\r\n\tappstream-glib:\t0.7.4\r\n\tgusb:\t0.2.11\r\n\tfwupdate:\t10\r\n\tefivar:\t34\r\n```\r\n\r\nNote, the switch `--version` is only present since version 0.9.6. If you use an\r\nearlier version, please use the package manager to find out the package\r\nversion. For example, `dpkg -l fwupd`.\r\n\r\n```shell\r\n$ fwupdmgr get-devices\r\n**INSERT OUTPUT HERE**\r\n```\r\n\r\n```shell\r\n$ efibootmgr -v\r\n**INSERT OUTPUT HERE**\r\n**This is only required if you use the UEFI plugin**\r\n```\r\n\r\n```shell\r\n$ efivar -l | grep fw\r\n`0abba7dc-e516-4167-bbf5-4d9d1c739416-fwupdate-a4b51dca-8f97-4310-8821-3330f83c9135-0`\r\n\r\n```\r\n\r\n```shell\r\n$ tree /boot\r\n**INSERT OUTPUT HERE**\r\n**This is only required if you use the UEFI plugin**\r\n**We're looking for any `.cap` files and the location of `fwupx64.efi`**\r\n```\r\n$ tree /boot | grep .cap\r\n[no output]\r\n$  tree /boot | grep fwupx64.efi\r\n[no output]\r\n\r\nPlease answer the following questions:\r\n\r\n- Operating system and version: Mint 19 x64 Cinnamon\r\n- How did you install fwupd (ex: `from source`, `pacman`, `apt-get`, etc): apt\r\n- Have you tried rebooting?\r\n- Are you using an NVMe disk? Yes\r\n- Is secure boot enabled (only for the UEFI plugin)? No\r\n\r\n\r\n```\r\n$  fwupdmgr update\r\nDownloading RQR24.05_B0029 for Unifying Receiver...\r\nFetching firmware https://fwupd.org/downloads/4511b9b0d123bdbe8a2007233318ab215a59dfe6-Logitech-Unifying-RQR24.05_B0029.cab\r\nDownloading…           [***************************************]\r\nUpdating RQR24.05_B0029 on Unifying Receiver...\r\nDecompressing…         [***************************************]\r\nAuthenticating…        [***************************************]\r\nRestarting device…     [***************************************]Downloading 0.1.27 for 20KHCTO1WW System Firmware...\r\nFetching firmware https://fwupd.org/downloads/769be80680bf15ee51a3782e664041900c45de76-Lenovo-ThinkPad-X1Carbon6th-SystemFirmware-1.27.cab\r\nDownloading…           [***************************************]\r\nUpdating 0.1.27 on 20KHCTO1WW System Firmware...\r\nDecompressing…         [***************************************]\r\nAuthenticating…        [***************************************]\r\nScheduling…            [***************************************]\r\n\r\nAn update requires a reboot to complete. Restart now? [Y|n]: Y\r\nGDBus.Error:org.freedesktop.DBus.Error.AccessDenied: Rejected send message, 2 matched rules; type=\"method_call\", sender=\":1.1248\" (uid=1000 pid=32611 comm=\"fwupdmgr update \") interface=\"org.freedesktop.systemd1.Manager\" member=\"Reboot\" error name=\"(unset)\" requested_reply=\"0\" destination=\"org.freedesktop.systemd1\" (uid=0 pid=1 comm=\"/sbin/init splash \")\r\n```\r\n"},"comment":{"url":"https://api.github.com/repos/hughsie/fwupd/issues/comments/410368620","html_url":"https://github.com/hughsie/fwupd/issues/615#issuecomment-410368620","issue_url":"https://api.github.com/repos/hughsie/fwupd/issues/615","id":410368620,"node_id":"MDEyOklzc3VlQ29tbWVudDQxMDM2ODYyMA==","user":{"login":"CottonEaster","id":9998846,"node_id":"MDQ6VXNlcjk5OTg4NDY=","avatar_url":"https://avatars3.githubusercontent.com/u/9998846?v=4","gravatar_id":"","url":"https://api.github.com/users/CottonEaster","html_url":"https://github.com/CottonEaster","followers_url":"https://api.github.com/users/CottonEaster/followers","following_url":"https://api.github.com/users/CottonEaster/following{/other_user}","gists_url":"https://api.github.com/users/CottonEaster/gists{/gist_id}","starred_url":"https://api.github.com/users/CottonEaster/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/CottonEaster/subscriptions","organizations_url":"https://api.github.com/users/CottonEaster/orgs","repos_url":"https://api.github.com/users/CottonEaster/repos","events_url":"https://api.github.com/users/CottonEaster/events{/privacy}","received_events_url":"https://api.github.com/users/CottonEaster/received_events","type":"User","site_admin":false},"created_at":"2018-08-03T20:32:32Z","updated_at":"2018-08-03T20:32:32Z","author_association":"NONE","body":"I can't manage to get the `refresh` or `get-updates` commands, but only the`get-devices` command., to run.\r\n\r\nDo you think you could message the Mint people about getting the newer version into the repository? I'm sure they'll take the request more seriously from you; and you can point out the rebooting bug, and the difficulty of installing your package in any other way. There is an IRC channel at, I think, `#linuxmint-devs` (or possibly `#linuxmint-dev`). Or you could try `https://github.com/linuxmint/mintinstall/issues`."}}
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