{"action":"created","issue":{"url":"https://api.github.com/repos/kontur/fontsampler-wordpress-plugin/issues/136","repository_url":"https://api.github.com/repos/kontur/fontsampler-wordpress-plugin","labels_url":"https://api.github.com/repos/kontur/fontsampler-wordpress-plugin/issues/136/labels{/name}","comments_url":"https://api.github.com/repos/kontur/fontsampler-wordpress-plugin/issues/136/comments","events_url":"https://api.github.com/repos/kontur/fontsampler-wordpress-plugin/issues/136/events","html_url":"https://github.com/kontur/fontsampler-wordpress-plugin/issues/136","id":301746226,"number":136,"title":"Where is Fontsampler data stored?","user":{"login":"shahabsiavash","id":20119395,"avatar_url":"https://avatars0.githubusercontent.com/u/20119395?v=4","gravatar_id":"","url":"https://api.github.com/users/shahabsiavash","html_url":"https://github.com/shahabsiavash","followers_url":"https://api.github.com/users/shahabsiavash/followers","following_url":"https://api.github.com/users/shahabsiavash/following{/other_user}","gists_url":"https://api.github.com/users/shahabsiavash/gists{/gist_id}","starred_url":"https://api.github.com/users/shahabsiavash/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/shahabsiavash/subscriptions","organizations_url":"https://api.github.com/users/shahabsiavash/orgs","repos_url":"https://api.github.com/users/shahabsiavash/repos","events_url":"https://api.github.com/users/shahabsiavash/events{/privacy}","received_events_url":"https://api.github.com/users/shahabsiavash/received_events","type":"User","site_admin":false},"labels":[{"id":431505336,"url":"https://api.github.com/repos/kontur/fontsampler-wordpress-plugin/labels/question","name":"question","color":"cc317c","default":true}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":6,"created_at":"2018-03-02T12:09:17Z","updated_at":"2018-03-02T20:43:57Z","closed_at":null,"author_association":"NONE","body":"Hi,\r\nMy host provider decided to do a server upgrade. So after that my site went down, because the database got deleted in the process!! And after a lot of tickets they only blame Plesk. So not going to bore you with this, but no backup or database import did work. Until finally I gave them the Dropbox backup and they could restore it. I went through a nightmare and the other one is here: All fontsets and fontsamplers are gone now! I got this:\r\n`The typesamplers with ID 17 can not be displayed because some files or the type sampler set are missing! You are seeing this notice because you have rights to edit posts - regular users will see an empty spot here.\r\n`\r\n![image](https://user-images.githubusercontent.com/20119395/36898504-58c9145a-1e30-11e8-9e71-b799573cd2de.png)\r\n\r\nI have checked the fonts are there.\r\nAnd they are a lot of them! How come we restored everything and yet all Fontsampler data is gone? Where the plugin data is stored? Please help!"},"comment":{"url":"https://api.github.com/repos/kontur/fontsampler-wordpress-plugin/issues/comments/370046975","html_url":"https://github.com/kontur/fontsampler-wordpress-plugin/issues/136#issuecomment-370046975","issue_url":"https://api.github.com/repos/kontur/fontsampler-wordpress-plugin/issues/136","id":370046975,"user":{"login":"shahabsiavash","id":20119395,"avatar_url":"https://avatars0.githubusercontent.com/u/20119395?v=4","gravatar_id":"","url":"https://api.github.com/users/shahabsiavash","html_url":"https://github.com/shahabsiavash","followers_url":"https://api.github.com/users/shahabsiavash/followers","following_url":"https://api.github.com/users/shahabsiavash/following{/other_user}","gists_url":"https://api.github.com/users/shahabsiavash/gists{/gist_id}","starred_url":"https://api.github.com/users/shahabsiavash/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/shahabsiavash/subscriptions","organizations_url":"https://api.github.com/users/shahabsiavash/orgs","repos_url":"https://api.github.com/users/shahabsiavash/repos","events_url":"https://api.github.com/users/shahabsiavash/events{/privacy}","received_events_url":"https://api.github.com/users/shahabsiavash/received_events","type":"User","site_admin":false},"created_at":"2018-03-02T20:43:57Z","updated_at":"2018-03-02T20:43:57Z","author_association":"NONE","body":"I'm not an expert in this area. But it seems they are all empty. I didn't do a \"new install.\" I'm sorry, but it should be a problem with Fontsampler. Because as I said this was a full backup. Everything is back. All plugins, widgets, comments, settings.\r\n\r\nFontsampler didn't even save the settings that I have changed months ago like the default text for the sampler or the right to left option in the basic section of the Fontsampler or even the default text alignment. \r\n\r\n**Is there any way that I could import the data that must have been saved somewhere (because it was working until 2 days ago) and add them to the new database?**\r\n\r\nIt is very frustrating to add all those settings and font files and fontsets again. "}}
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