{"action":"created","issue":{"url":"https://api.github.com/repos/mautic/mautic/issues/6276","repository_url":"https://api.github.com/repos/mautic/mautic","labels_url":"https://api.github.com/repos/mautic/mautic/issues/6276/labels{/name}","comments_url":"https://api.github.com/repos/mautic/mautic/issues/6276/comments","events_url":"https://api.github.com/repos/mautic/mautic/issues/6276/events","html_url":"https://github.com/mautic/mautic/issues/6276","id":337234931,"node_id":"MDU6SXNzdWUzMzcyMzQ5MzE=","number":6276,"title":"Website Hits Are Not Tracking","user":{"login":"keanlaurens","id":12471236,"node_id":"MDQ6VXNlcjEyNDcxMjM2","avatar_url":"https://avatars0.githubusercontent.com/u/12471236?v=4","gravatar_id":"","url":"https://api.github.com/users/keanlaurens","html_url":"https://github.com/keanlaurens","followers_url":"https://api.github.com/users/keanlaurens/followers","following_url":"https://api.github.com/users/keanlaurens/following{/other_user}","gists_url":"https://api.github.com/users/keanlaurens/gists{/gist_id}","starred_url":"https://api.github.com/users/keanlaurens/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/keanlaurens/subscriptions","organizations_url":"https://api.github.com/users/keanlaurens/orgs","repos_url":"https://api.github.com/users/keanlaurens/repos","events_url":"https://api.github.com/users/keanlaurens/events{/privacy}","received_events_url":"https://api.github.com/users/keanlaurens/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":1,"created_at":"2018-06-30T18:44:28Z","updated_at":"2018-07-02T19:11:32Z","closed_at":"2018-07-02T18:34:45Z","author_association":"NONE","body":"What type of report is this:\r\n\r\n| Q  | A\r\n| ---| ---\r\n| Bug report? | Y\r\n| Feature request? | N\r\n| Enhancement? | N\r\n\r\n## Description:\r\nWhen users go to my website, mautic does not track the visits at all.\r\nAlso when I send an email to my contacts, and they click on the website link, it shows they clicked the link but does not show where they have gone on the website either.\r\nGoogle analytics & Jetpack show hits and pages but mautic doesn't show at all.\r\n\r\nI have installed WP Mautic plugin and have set it up. I have tried disabling plugin and starting setup again but nothing changes.\r\n\r\nI have tried using other devices that are not logged in with different browsers too.\r\n\r\n## If a bug:\r\n\r\n| Q   | A\r\n| --- | ---\r\n| Mautic version | 2.13.1\r\n| PHP version | 5.6.36\r\n\r\n### Steps to reproduce:\r\n1. Go to website\r\n2. Hits are not recorded\r\n \r\n### Log errors: \r\n\r\nThere is nothing in the Logs.\r\n"},"comment":{"url":"https://api.github.com/repos/mautic/mautic/issues/comments/401905041","html_url":"https://github.com/mautic/mautic/issues/6276#issuecomment-401905041","issue_url":"https://api.github.com/repos/mautic/mautic/issues/6276","id":401905041,"node_id":"MDEyOklzc3VlQ29tbWVudDQwMTkwNTA0MQ==","user":{"login":"keanlaurens","id":12471236,"node_id":"MDQ6VXNlcjEyNDcxMjM2","avatar_url":"https://avatars0.githubusercontent.com/u/12471236?v=4","gravatar_id":"","url":"https://api.github.com/users/keanlaurens","html_url":"https://github.com/keanlaurens","followers_url":"https://api.github.com/users/keanlaurens/followers","following_url":"https://api.github.com/users/keanlaurens/following{/other_user}","gists_url":"https://api.github.com/users/keanlaurens/gists{/gist_id}","starred_url":"https://api.github.com/users/keanlaurens/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/keanlaurens/subscriptions","organizations_url":"https://api.github.com/users/keanlaurens/orgs","repos_url":"https://api.github.com/users/keanlaurens/repos","events_url":"https://api.github.com/users/keanlaurens/events{/privacy}","received_events_url":"https://api.github.com/users/keanlaurens/received_events","type":"User","site_admin":false},"created_at":"2018-07-02T19:11:31Z","updated_at":"2018-07-02T19:11:31Z","author_association":"NONE","body":"if you could invite me to the slack channel or provide a link, that would be great. It isn't on the website anymore. \r\n"}}
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