{"action":"opened","issue":{"url":"https://api.github.com/repos/scrapy/scrapy/issues/2163","repository_url":"https://api.github.com/repos/scrapy/scrapy","labels_url":"https://api.github.com/repos/scrapy/scrapy/issues/2163/labels{/name}","comments_url":"https://api.github.com/repos/scrapy/scrapy/issues/2163/comments","events_url":"https://api.github.com/repos/scrapy/scrapy/issues/2163/events","html_url":"https://github.com/scrapy/scrapy/issues/2163","id":168884528,"number":2163,"title":"missing service_identity module","user":{"login":"exotfboy","id":16457917,"avatar_url":"https://avatars.githubusercontent.com/u/16457917?v=3","gravatar_id":"","url":"https://api.github.com/users/exotfboy","html_url":"https://github.com/exotfboy","followers_url":"https://api.github.com/users/exotfboy/followers","following_url":"https://api.github.com/users/exotfboy/following{/other_user}","gists_url":"https://api.github.com/users/exotfboy/gists{/gist_id}","starred_url":"https://api.github.com/users/exotfboy/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/exotfboy/subscriptions","organizations_url":"https://api.github.com/users/exotfboy/orgs","repos_url":"https://api.github.com/users/exotfboy/repos","events_url":"https://api.github.com/users/exotfboy/events{/privacy}","received_events_url":"https://api.github.com/users/exotfboy/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2016-08-02T13:26:36Z","updated_at":"2016-08-02T13:26:36Z","closed_at":null,"body":"When I run scrapy, I got warning: \r\n```\r\nYou do not have a working installation of the service_identity module: 'No module named pyasn1_modules.rfc2459.......\r\n```\r\n\r\nHowever when I tried to install the module, it tell me that it has been installed:\r\n![image](https://cloud.githubusercontent.com/assets/16457917/17329846/051bfc82-58f7-11e6-8fb5-bfe4be09b339.png)\r\n\r\n\r\nWhile when scrapy job start, I got too many errors like:\r\n\r\n![image](https://cloud.githubusercontent.com/assets/16457917/17330014/b4b49c94-58f7-11e6-9d8e-cf96f1be11c5.png)\r\n\r\n\r\nWhat's going on? How to fix that?"}}
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