{"action":"created","issue":{"url":"https://api.github.com/repos/samaaron/sonic-pi/issues/981","repository_url":"https://api.github.com/repos/samaaron/sonic-pi","labels_url":"https://api.github.com/repos/samaaron/sonic-pi/issues/981/labels{/name}","comments_url":"https://api.github.com/repos/samaaron/sonic-pi/issues/981/comments","events_url":"https://api.github.com/repos/samaaron/sonic-pi/issues/981/events","html_url":"https://github.com/samaaron/sonic-pi/issues/981","id":133240206,"number":981,"title":"critical error when opening the program","user":{"login":"nspireing","id":17198272,"avatar_url":"https://avatars.githubusercontent.com/u/17198272?v=3","gravatar_id":"","url":"https://api.github.com/users/nspireing","html_url":"https://github.com/nspireing","followers_url":"https://api.github.com/users/nspireing/followers","following_url":"https://api.github.com/users/nspireing/following{/other_user}","gists_url":"https://api.github.com/users/nspireing/gists{/gist_id}","starred_url":"https://api.github.com/users/nspireing/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/nspireing/subscriptions","organizations_url":"https://api.github.com/users/nspireing/orgs","repos_url":"https://api.github.com/users/nspireing/repos","events_url":"https://api.github.com/users/nspireing/events{/privacy}","received_events_url":"https://api.github.com/users/nspireing/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/samaaron/sonic-pi/labels/boot","name":"boot","color":"eb6420"},{"url":"https://api.github.com/repos/samaaron/sonic-pi/labels/Windows","name":"Windows","color":"c7def8"}],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":9,"created_at":"2016-02-12T13:20:00Z","updated_at":"2016-03-31T18:58:35Z","closed_at":null,"body":"I installed the program but when I start it I get a critical error (see bellow) I am running windows 7. sometimes it will work after the error sometimes is closes itself. im trying this on a few identical computers\r\n\r\nDetailed Error Report:\r\n\r\nGUI log\r\n-------\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n[GUI] - shutting down any old audio servers...\r\n[GUI] - booting live coding server\r\n[GUI] - using default editor colours\r\n[GUI] - starting UDP OSC Server on port 4558...\r\n[GUI] - UDP OSC Server ready and listening\r\n[GUI] - waiting for server to connect...\r\n[GUI] - server failed to start with this error message: \r\n      > Server Exception:\r\n Permission denied @ unlink_internal - H:/.sonic-pi/log//scsynth.log\r\n[GUI] - critical error!\r\n[GUI] - server connection established\r\n\r\n\r\n\r\nServer Errors\r\n-------------\r\n\r\nNon-critical error: Could not load did_you_mean\r\nFailed to start server: Permission denied @ unlink_internal - H:/.sonic-pi/log//scsynth.log\r\nC:/Program Files (x86)/Sonic Pi/app/server/native/windows/ruby/lib/ruby/2.1.0/fileutils.rb:1460:in `unlink'\r\nC:/Program Files (x86)/Sonic Pi/app/server/native/windows/ruby/lib/ruby/2.1.0/fileutils.rb:1460:in `block in remove_file'\r\nC:/Program Files (x86)/Sonic Pi/app/server/native/windows/ruby/lib/ruby/2.1.0/fileutils.rb:1468:in `platform_support'\r\nC:/Program Files (x86)/Sonic Pi/app/server/native/windows/ruby/lib/ruby/2.1.0/fileutils.rb:1459:in `remove_file'\r\nC:/Program Files (x86)/Sonic Pi/app/server/native/windows/ruby/lib/ruby/2.1.0/fileutils.rb:791:in `remove_file'\r\nC:/Program Files (x86)/Sonic Pi/app/server/native/windows/ruby/lib/ruby/2.1.0/fileutils.rb:569:in `block in rm'\r\nC:/Program Files (x86)/Sonic Pi/app/server/native/windows/ruby/lib/ruby/2.1.0/fileutils.rb:568:in `each'\r\nC:/Program Files (x86)/Sonic Pi/app/server/native/windows/ruby/lib/ruby/2.1.0/fileutils.rb:568:in `rm'\r\nC:/Program Files (x86)/Sonic Pi/app/server/sonicpi/lib/sonicpi/scsynthexternal.rb:219:in `boot_and_wait'\r\nC:/Program Files (x86)/Sonic Pi/app/server/sonicpi/lib/sonicpi/scsynthexternal.rb:325:in `boot_server_windows'\r\nC:/Program Files (x86)/Sonic Pi/app/server/sonicpi/lib/sonicpi/scsynthexternal.rb:169:in `boot'\r\nC:/Program Files (x86)/Sonic Pi/app/server/sonicpi/lib/sonicpi/scsynthexternal.rb:29:in `initialize'\r\nC:/Program Files (x86)/Sonic Pi/app/server/sonicpi/lib/sonicpi/server.rb:73:in `new'\r\nC:/Program Files (x86)/Sonic Pi/app/server/sonicpi/lib/sonicpi/server.rb:73:in `initialize'\r\nC:/Program Files (x86)/Sonic Pi/app/server/sonicpi/lib/sonicpi/studio.rb:79:in `new'\r\nC:/Program Files (x86)/Sonic Pi/app/server/sonicpi/lib/sonicpi/studio.rb:79:in `init_studio'\r\nC:/Program Files (x86)/Sonic Pi/app/server/sonicpi/lib/sonicpi/studio.rb:37:in `initialize'\r\nC:/Program Files (x86)/Sonic Pi/app/server/sonicpi/lib/sonicpi/lang/sound.rb:110:in `new'\r\nC:/Program Files (x86)/Sonic Pi/app/server/sonicpi/lib/sonicpi/lang/sound.rb:110:in `block (2 levels) in included'\r\nC:/Program Files (x86)/Sonic Pi/app/gui/qt/release/../../../../app/server/bin/sonic-pi-server.rb:105:in `new'\r\nC:/Program Files (x86)/Sonic Pi/app/gui/qt/release/../../../../app/server/bin/sonic-pi-server.rb:105:in `<main>'\r\n\r\n\r\n\r\nServer Output\r\n-------------\r\n\r\nUsing protocol: udp\r\n"},"comment":{"url":"https://api.github.com/repos/samaaron/sonic-pi/issues/comments/204078671","html_url":"https://github.com/samaaron/sonic-pi/issues/981#issuecomment-204078671","issue_url":"https://api.github.com/repos/samaaron/sonic-pi/issues/981","id":204078671,"user":{"login":"nspireing","id":17198272,"avatar_url":"https://avatars.githubusercontent.com/u/17198272?v=3","gravatar_id":"","url":"https://api.github.com/users/nspireing","html_url":"https://github.com/nspireing","followers_url":"https://api.github.com/users/nspireing/followers","following_url":"https://api.github.com/users/nspireing/following{/other_user}","gists_url":"https://api.github.com/users/nspireing/gists{/gist_id}","starred_url":"https://api.github.com/users/nspireing/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/nspireing/subscriptions","organizations_url":"https://api.github.com/users/nspireing/orgs","repos_url":"https://api.github.com/users/nspireing/repos","events_url":"https://api.github.com/users/nspireing/events{/privacy}","received_events_url":"https://api.github.com/users/nspireing/received_events","type":"User","site_admin":false},"created_at":"2016-03-31T18:58:35Z","updated_at":"2016-03-31T18:58:35Z","body":"i am off this week but next week i will try it and let you know.\n\nthank you\n\nOn Thu, Mar 31, 2016 at 1:20 PM, Sam Aaron <notifications@github.com> wrote:\n\n> Hi there,\n>\n> could you try this latest beta of v2.10 - I have specifically addressed\n> your issue and I hope that things work now for you:\n> http://sonic-pi.net/files/tmp/Sonic-Pi-2.10b1.msi\n>\n> —\n> You are receiving this because you authored the thread.\n> Reply to this email directly or view it on GitHub\n> <https://github.com/samaaron/sonic-pi/issues/981#issuecomment-204032701>\n>\n"}}