{"action":"created","issue":{"url":"https://api.github.com/repos/Netflix/security_monkey/issues/296","repository_url":"https://api.github.com/repos/Netflix/security_monkey","labels_url":"https://api.github.com/repos/Netflix/security_monkey/issues/296/labels{/name}","comments_url":"https://api.github.com/repos/Netflix/security_monkey/issues/296/comments","events_url":"https://api.github.com/repos/Netflix/security_monkey/issues/296/events","html_url":"https://github.com/Netflix/security_monkey/issues/296","id":132874457,"number":296,"title":"Cannot reach web service","user":{"login":"westlifezs","id":10884856,"avatar_url":"https://avatars.githubusercontent.com/u/10884856?v=3","gravatar_id":"","url":"https://api.github.com/users/westlifezs","html_url":"https://github.com/westlifezs","followers_url":"https://api.github.com/users/westlifezs/followers","following_url":"https://api.github.com/users/westlifezs/following{/other_user}","gists_url":"https://api.github.com/users/westlifezs/gists{/gist_id}","starred_url":"https://api.github.com/users/westlifezs/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/westlifezs/subscriptions","organizations_url":"https://api.github.com/users/westlifezs/orgs","repos_url":"https://api.github.com/users/westlifezs/repos","events_url":"https://api.github.com/users/westlifezs/events{/privacy}","received_events_url":"https://api.github.com/users/westlifezs/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/Netflix/security_monkey/labels/question","name":"question","color":"cc317c"}],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":49,"created_at":"2016-02-11T02:41:14Z","updated_at":"2016-02-12T23:10:18Z","closed_at":null,"body":"Hello,\r\n\r\nI followed the instruction but I cannot reach the webservice.\r\nI checked the security group and set it to public.\r\nbut it still says \"this page is not available\".\r\nCould anyone let me know what could be the reason?\r\n\r\nHere is part of the process list that relevant to security monkey within in box:\r\n\r\n```\r\npostgres 13821     1  0 00:23 ?        00:00:05 /usr/lib/postgresql/9.3/bin/postgres -D /var/lib/postgresql/9.3/main -c config_file=/etc/postgresql/9.3/main/postgresql.conf\r\npostgres 13823 13821  0 00:23 ?        00:00:00 postgres: checkpointer process\r\npostgres 13824 13821  0 00:23 ?        00:00:00 postgres: writer process\r\npostgres 13825 13821  0 00:23 ?        00:00:00 postgres: wal writer process\r\npostgres 13826 13821  0 00:23 ?        00:00:02 postgres: autovacuum launcher process\r\npostgres 13827 13821  0 00:23 ?        00:00:00 postgres: stats collector process\r\nroot     14575     2  0 00:27 ?        00:00:00 [kworker/u30:2]\r\nroot     14947     2  0 00:47 ?        00:00:00 [kworker/u30:1]\r\nroot     15190     1  0 01:48 ?        00:00:00 /usr/bin/python /usr/bin/supervisord -c /etc/supervisor/supervisord.conf\r\nwww-data 15192 15190  0 01:48 ?        00:00:01 python /usr/local/src/security_monkey/manage.py run_api_server\r\nwww-data 15203 15192  0 01:48 ?        00:00:00 python /usr/local/src/security_monkey/manage.py run_api_server\r\nwww-data 15205 15192  0 01:48 ?        00:00:00 python /usr/local/src/security_monkey/manage.py run_api_server\r\nwww-data 15206 15192  0 01:48 ?        00:00:00 python /usr/local/src/security_monkey/manage.py run_api_server\r\nwww-data 15208 15192  0 01:48 ?        00:00:00 python /usr/local/src/security_monkey/manage.py run_api_server\r\nwww-data 15209 15192  0 01:48 ?        00:00:00 python /usr/local/src/security_monkey/manage.py run_api_server\r\nwww-data 15212 15192  0 01:48 ?        00:00:00 python /usr/local/src/security_monkey/manage.py run_api_server\r\nroot     15322     1  0 02:00 ?        00:00:00 nginx: master process /usr/sbin/nginx\r\nwww-data 15325 15322  0 02:00 ?        00:00:00 nginx: worker process\r\nwww-data 15326 15322  0 02:00 ?        00:00:00 nginx: worker process\r\nwww-data 15327 15322  0 02:00 ?        00:00:00 nginx: worker process\r\nwww-data 15328 15322  0 02:00 ?        00:00:00 nginx: worker process\r\nroot     15424  1075  0 02:33 ?        00:00:00 sshd: ubuntu [priv]\r\n\r\n```\r\n\r\nThanks and look forward to hearing from you,\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/Netflix/security_monkey/issues/comments/183521196","html_url":"https://github.com/Netflix/security_monkey/issues/296#issuecomment-183521196","issue_url":"https://api.github.com/repos/Netflix/security_monkey/issues/296","id":183521196,"user":{"login":"westlifezs","id":10884856,"avatar_url":"https://avatars.githubusercontent.com/u/10884856?v=3","gravatar_id":"","url":"https://api.github.com/users/westlifezs","html_url":"https://github.com/westlifezs","followers_url":"https://api.github.com/users/westlifezs/followers","following_url":"https://api.github.com/users/westlifezs/following{/other_user}","gists_url":"https://api.github.com/users/westlifezs/gists{/gist_id}","starred_url":"https://api.github.com/users/westlifezs/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/westlifezs/subscriptions","organizations_url":"https://api.github.com/users/westlifezs/orgs","repos_url":"https://api.github.com/users/westlifezs/repos","events_url":"https://api.github.com/users/westlifezs/events{/privacy}","received_events_url":"https://api.github.com/users/westlifezs/received_events","type":"User","site_admin":false},"created_at":"2016-02-12T23:10:18Z","updated_at":"2016-02-12T23:10:18Z","body":"I booted another fresh ubuntu image \r\nubuntu-trusty-14.04-amd64-server-20151117-ecd5575e-d805-450e-843e-f2a9872b8c80-ami-0a8acf60.3 (ami-86e0ffe7)\r\n\r\nThe error info is the same after I run your test python script.\r\nI installed both bob3 and aws cli."}}