{"action":"created","issue":{"url":"https://api.github.com/repos/ewsterrenburg/python-otrs/issues/12","repository_url":"https://api.github.com/repos/ewsterrenburg/python-otrs","labels_url":"https://api.github.com/repos/ewsterrenburg/python-otrs/issues/12/labels{/name}","comments_url":"https://api.github.com/repos/ewsterrenburg/python-otrs/issues/12/comments","events_url":"https://api.github.com/repos/ewsterrenburg/python-otrs/issues/12/events","html_url":"https://github.com/ewsterrenburg/python-otrs/issues/12","id":151998703,"number":12,"title":"Issue adding article to existing ticket","user":{"login":"mjducharme","id":1851874,"avatar_url":"https://avatars.githubusercontent.com/u/1851874?v=3","gravatar_id":"","url":"https://api.github.com/users/mjducharme","html_url":"https://github.com/mjducharme","followers_url":"https://api.github.com/users/mjducharme/followers","following_url":"https://api.github.com/users/mjducharme/following{/other_user}","gists_url":"https://api.github.com/users/mjducharme/gists{/gist_id}","starred_url":"https://api.github.com/users/mjducharme/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mjducharme/subscriptions","organizations_url":"https://api.github.com/users/mjducharme/orgs","repos_url":"https://api.github.com/users/mjducharme/repos","events_url":"https://api.github.com/users/mjducharme/events{/privacy}","received_events_url":"https://api.github.com/users/mjducharme/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":8,"created_at":"2016-04-30T01:39:54Z","updated_at":"2016-05-03T15:10:59Z","closed_at":"2016-05-03T15:10:59Z","body":"Hi,\r\n\r\nI have successfully created tickets, searched tickets, and updated ticket details with this, but an attempt to add an article to a ticket results in an Internal Server Error in OTRS 5, the current release. I believe it is due to the organization of the XML submitted to OTRS - the ticket number and session ID should be in the XML before the Article, and instead the article is before those two."},"comment":{"url":"https://api.github.com/repos/ewsterrenburg/python-otrs/issues/comments/216559519","html_url":"https://github.com/ewsterrenburg/python-otrs/issues/12#issuecomment-216559519","issue_url":"https://api.github.com/repos/ewsterrenburg/python-otrs/issues/12","id":216559519,"user":{"login":"ewsterrenburg","id":1898044,"avatar_url":"https://avatars.githubusercontent.com/u/1898044?v=3","gravatar_id":"","url":"https://api.github.com/users/ewsterrenburg","html_url":"https://github.com/ewsterrenburg","followers_url":"https://api.github.com/users/ewsterrenburg/followers","following_url":"https://api.github.com/users/ewsterrenburg/following{/other_user}","gists_url":"https://api.github.com/users/ewsterrenburg/gists{/gist_id}","starred_url":"https://api.github.com/users/ewsterrenburg/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/ewsterrenburg/subscriptions","organizations_url":"https://api.github.com/users/ewsterrenburg/orgs","repos_url":"https://api.github.com/users/ewsterrenburg/repos","events_url":"https://api.github.com/users/ewsterrenburg/events{/privacy}","received_events_url":"https://api.github.com/users/ewsterrenburg/received_events","type":"User","site_admin":false},"created_at":"2016-05-03T15:10:59Z","updated_at":"2016-05-03T15:10:59Z","body":"Ok, good to know :)"}}