{"action":"created","issue":{"url":"https://api.github.com/repos/LLK/scratch-flash/issues/1201","repository_url":"https://api.github.com/repos/LLK/scratch-flash","labels_url":"https://api.github.com/repos/LLK/scratch-flash/issues/1201/labels{/name}","comments_url":"https://api.github.com/repos/LLK/scratch-flash/issues/1201/comments","events_url":"https://api.github.com/repos/LLK/scratch-flash/issues/1201/events","html_url":"https://github.com/LLK/scratch-flash/issues/1201","id":178704022,"number":1201,"title":"Users reported \"Couldn't load plugin\", unable to use Scratch","user":{"login":"jwzimmer","id":1320456,"avatar_url":"https://avatars.githubusercontent.com/u/1320456?v=3","gravatar_id":"","url":"https://api.github.com/users/jwzimmer","html_url":"https://github.com/jwzimmer","followers_url":"https://api.github.com/users/jwzimmer/followers","following_url":"https://api.github.com/users/jwzimmer/following{/other_user}","gists_url":"https://api.github.com/users/jwzimmer/gists{/gist_id}","starred_url":"https://api.github.com/users/jwzimmer/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jwzimmer/subscriptions","organizations_url":"https://api.github.com/users/jwzimmer/orgs","repos_url":"https://api.github.com/users/jwzimmer/repos","events_url":"https://api.github.com/users/jwzimmer/events{/privacy}","received_events_url":"https://api.github.com/users/jwzimmer/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/LLK/scratch-flash/labels/needs-repro","name":"needs-repro","color":"efefef"}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":1,"created_at":"2016-09-22T19:50:04Z","updated_at":"2016-09-22T21:14:21Z","closed_at":null,"body":"Potentially related to https://github.com/LLK/scratch-flash/issues/1141.\r\n\r\nLike we suspect with #1141, this could be totally outside our control. However, I think it may be worth tracking for now.\r\n\r\n### From freshdesk no. 57765:\r\n> So my laptop computer crashed a couple of days ago (9/15/16). I restored the device to a previous version (9/13/16) and it now works again, except whenever I go to a Scratch project on Chrome (my preferred browser for Scratch), it simply says \"Couldn't load plugin.\" I checked the system requirements for Scratch, checked my computer, and found that the computer had automatically uninstalled the Adobe Flash Player plugin for unknown reasons. I proceeded to reinstall the Adobe Flash Player, but the problem still ensued. The weird thing is, when I tried loading a Scratch project in Microsoft Edge, it worked fine. \r\nI very much enjoy using Scratch in my free time, and love seeing what people are inspired to make! Is there anything I can do to fix this issue? \r\n\r\n- User: (See freshdesk ticket)\r\n- Operating System: Windows NT 10.0 \r\n- Browser: Chrome 53.0.2785.116 \r\n- Flash Version: Flash 23.0 (release 0)\r\n\r\n### From freshdesk no. 57629:\r\n> My son created 2 projects on his account today... When we try to open either project, we get an error message \"Could not load plug-in\". We tried to open other people's projects and we get the same message every time. How do we fix this? \r\n\r\nMetadata: \r\n- User: (See freshdesk ticket)\r\n- Operating System: Windows Vista \r\n- Browser: Chrome 49.0.2623.112 \r\n- Flash Version: Flash 23.0 (release 0)"},"comment":{"url":"https://api.github.com/repos/LLK/scratch-flash/issues/comments/249029826","html_url":"https://github.com/LLK/scratch-flash/issues/1201#issuecomment-249029826","issue_url":"https://api.github.com/repos/LLK/scratch-flash/issues/1201","id":249029826,"user":{"login":"jwzimmer","id":1320456,"avatar_url":"https://avatars.githubusercontent.com/u/1320456?v=3","gravatar_id":"","url":"https://api.github.com/users/jwzimmer","html_url":"https://github.com/jwzimmer","followers_url":"https://api.github.com/users/jwzimmer/followers","following_url":"https://api.github.com/users/jwzimmer/following{/other_user}","gists_url":"https://api.github.com/users/jwzimmer/gists{/gist_id}","starred_url":"https://api.github.com/users/jwzimmer/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jwzimmer/subscriptions","organizations_url":"https://api.github.com/users/jwzimmer/orgs","repos_url":"https://api.github.com/users/jwzimmer/repos","events_url":"https://api.github.com/users/jwzimmer/events{/privacy}","received_events_url":"https://api.github.com/users/jwzimmer/received_events","type":"User","site_admin":false},"created_at":"2016-09-22T21:14:21Z","updated_at":"2016-09-22T21:14:21Z","body":"In this freshdesk ticket, 56364, the user didn't mention the plug in, but was unable to load the projects:\r\n> Every time I open the project page of ANY PROJECT, it doesn't load at all. Normally, it would have a blue loading bar and number of assets, but now it's only grey and didn't have numbers of asset underneath. What is going on here? "}}
{"actor":{"display_login":"jwzimmer"}}