{"action":"created","issue":{"url":"https://api.github.com/repos/MyCaert/Issues-Enhancements/issues/186","labels_url":"https://api.github.com/repos/MyCaert/Issues-Enhancements/issues/186/labels{/name}","comments_url":"https://api.github.com/repos/MyCaert/Issues-Enhancements/issues/186/comments","events_url":"https://api.github.com/repos/MyCaert/Issues-Enhancements/issues/186/events","html_url":"https://github.com/MyCaert/Issues-Enhancements/issues/186","id":126250996,"number":186,"title":"Can't Open PPTs from MYcaert","user":{"login":"dpentony","id":5790325,"avatar_url":"https://avatars.githubusercontent.com/u/5790325?v=3","gravatar_id":"","url":"https://api.github.com/users/dpentony","html_url":"https://github.com/dpentony","followers_url":"https://api.github.com/users/dpentony/followers","following_url":"https://api.github.com/users/dpentony/following{/other_user}","gists_url":"https://api.github.com/users/dpentony/gists{/gist_id}","starred_url":"https://api.github.com/users/dpentony/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/dpentony/subscriptions","organizations_url":"https://api.github.com/users/dpentony/orgs","repos_url":"https://api.github.com/users/dpentony/repos","events_url":"https://api.github.com/users/dpentony/events{/privacy}","received_events_url":"https://api.github.com/users/dpentony/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":17,"created_at":"2016-01-12T19:04:01Z","updated_at":"2016-01-15T19:03:14Z","closed_at":null,"body":"Over the past couple of weeks, we've received reports from about 10 teachers that they cannot open the PPTs on MYcaert. When they click the file, they get the \"spinning wheel of death\" and nothing ever happens.\r\n\r\nWe believe that this issue has to do with filters on the school networks. We are unable to replicate the issue. Also, when teachers have tried opening the PPTs from a computer not on the school network, they have been successful.\r\n\r\nAny ideas on how we can help them? Some teachers have talked to their school IT staffs and they said it was our problem. I do not agree. I am wondering if you have any ideas on directions we can give them to get around this problem."},"comment":{"url":"https://api.github.com/repos/MyCaert/Issues-Enhancements/issues/comments/172054793","html_url":"https://github.com/MyCaert/Issues-Enhancements/issues/186#issuecomment-172054793","issue_url":"https://api.github.com/repos/MyCaert/Issues-Enhancements/issues/186","id":172054793,"user":{"login":"bguerrettaz","id":5695475,"avatar_url":"https://avatars.githubusercontent.com/u/5695475?v=3","gravatar_id":"","url":"https://api.github.com/users/bguerrettaz","html_url":"https://github.com/bguerrettaz","followers_url":"https://api.github.com/users/bguerrettaz/followers","following_url":"https://api.github.com/users/bguerrettaz/following{/other_user}","gists_url":"https://api.github.com/users/bguerrettaz/gists{/gist_id}","starred_url":"https://api.github.com/users/bguerrettaz/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/bguerrettaz/subscriptions","organizations_url":"https://api.github.com/users/bguerrettaz/orgs","repos_url":"https://api.github.com/users/bguerrettaz/repos","events_url":"https://api.github.com/users/bguerrettaz/events{/privacy}","received_events_url":"https://api.github.com/users/bguerrettaz/received_events","type":"User","site_admin":false},"created_at":"2016-01-15T19:03:14Z","updated_at":"2016-01-15T19:03:14Z","body":"Should we still talk about writing an authentication process for PPTs and eUnits?\n\nSent from my iPhone\n\n> On Jan 15, 2016, at 12:51 PM, dpentony <notifications@github.com> wrote:\n> \n> OK as long as you feel it won't worsen the situation. I am guessing only about 10% of teachers seem to be affected, with most in IL and some in MO and MN.\n> \n> —\n> Reply to this email directly or view it on GitHub.\n> \n"}}