{"action":"opened","issue":{"url":"https://api.github.com/repos/xbmc-catchuptv-au/plugin.video.sbs/issues/550","repository_url":"https://api.github.com/repos/xbmc-catchuptv-au/plugin.video.sbs","labels_url":"https://api.github.com/repos/xbmc-catchuptv-au/plugin.video.sbs/issues/550/labels{/name}","comments_url":"https://api.github.com/repos/xbmc-catchuptv-au/plugin.video.sbs/issues/550/comments","events_url":"https://api.github.com/repos/xbmc-catchuptv-au/plugin.video.sbs/issues/550/events","html_url":"https://github.com/xbmc-catchuptv-au/plugin.video.sbs/issues/550","id":187306468,"number":550,"title":"End-user bug report","user":{"login":"xbmcbot","id":7835474,"avatar_url":"https://avatars.githubusercontent.com/u/7835474?v=3","gravatar_id":"","url":"https://api.github.com/users/xbmcbot","html_url":"https://github.com/xbmcbot","followers_url":"https://api.github.com/users/xbmcbot/followers","following_url":"https://api.github.com/users/xbmcbot/following{/other_user}","gists_url":"https://api.github.com/users/xbmcbot/gists{/gist_id}","starred_url":"https://api.github.com/users/xbmcbot/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/xbmcbot/subscriptions","organizations_url":"https://api.github.com/users/xbmcbot/orgs","repos_url":"https://api.github.com/users/xbmcbot/repos","events_url":"https://api.github.com/users/xbmcbot/events{/privacy}","received_events_url":"https://api.github.com/users/xbmcbot/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2016-11-04T11:05:36Z","updated_at":"2016-11-04T11:05:36Z","closed_at":null,"body":"*Automatic bug report from end-user.*\n## Environment\n**Plugin Name:** SBS On Demand\n**Plugin ID:** plugin.video.sbs\n**Plugin Version:** 1.1.0\n**XBMC/Kodi Version:** 16.1 Git:20160424-c327c53\n**Python Version:** 2.7.8 (default, Jun 30 2014, 16:03:49) [MSC v.1500 32 bit (Intel)]\n**Operating System:** [win32] \n**IP Address:** 14.202.14.90 (14-202-14-90.tpgi.com.au)\n**ISP :** TPG Internet\n**Python Path:**\n```\nC:\\Users\\AaronW\\AppData\\Roaming\\Kodi\\addons\\plugin.video.sbs\nC:\\Users\\AaronW\\AppData\\Roaming\\Kodi\\addons\\script.common.plugin.cache\\lib\nC:\\Users\\AaronW\\AppData\\Roaming\\Kodi\\addons\\script.module.beautifulsoup\\lib\nC:\\Program Files (x86)\\Kodi\\system\\python\\DLLs\nC:\\Program Files (x86)\\Kodi\\system\\python\\Lib\nC:\\Program Files (x86)\\Kodi\\python27.zip\nC:\\Program Files (x86)\\Kodi\\system\\python\\lib\\plat-win\nC:\\Program Files (x86)\\Kodi\\system\\python\\lib\\lib-tk\nC:\\Program Files (x86)\\Kodi\nC:\\Program Files (x86)\\Kodi\\system\\python\nC:\\Program Files (x86)\\Kodi\\system\\python\\lib\\site-packages\nC:\\Users\\AaronW\\AppData\\Roaming\\Kodi\\addons\\plugin.video.sbs\\resources\\lib\n```\n\n## Traceback\n```\nTraceback (most recent call last):\n  File \"C:\\Users\\AaronW\\AppData\\Roaming\\Kodi\\addons\\plugin.video.sbs\\resources\\lib\\play.py\", line 43, in play\n    stream_url = comm.get_stream(p.id)\n  File \"C:\\Users\\AaronW\\AppData\\Roaming\\Kodi\\addons\\plugin.video.sbs\\resources\\lib\\comm.py\", line 277, in get_stream\n    resp = fetch_protected_url(config.stream_url % program_id)\n  File \"C:\\Users\\AaronW\\AppData\\Roaming\\Kodi\\addons\\plugin.video.sbs\\resources\\lib\\comm.py\", line 107, in fetch_protected_url\n    token = fetch_cache_token()\n  File \"C:\\Users\\AaronW\\AppData\\Roaming\\Kodi\\addons\\plugin.video.sbs\\resources\\lib\\comm.py\", line 102, in fetch_cache_token\n    return cache.cacheFunction(fetch_auth_token)\n  File \"C:\\Users\\AaronW\\AppData\\Roaming\\Kodi\\addons\\script.common.plugin.cache\\lib\\StorageServer.py\", line 570, in cacheFunction\n    ret_val = funct(*args)\n  File \"C:\\Users\\AaronW\\AppData\\Roaming\\Kodi\\addons\\plugin.video.sbs\\resources\\lib\\comm.py\", line 96, in fetch_auth_token\n    raise Exception('Failed to fetch SBS streaming token: %s' % e)\nException: Failed to fetch SBS streaming token: <urlopen error [Errno 11004] getaddrinfo failed>\n\n```\n\n[Full log](https://gist.github.com/fdd820136f4aba2fbe5f96eced61a8f3)"}}
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