{"action":"created","issue":{"url":"https://api.github.com/repos/keybase/keybase-issues/issues/2678","repository_url":"https://api.github.com/repos/keybase/keybase-issues","labels_url":"https://api.github.com/repos/keybase/keybase-issues/issues/2678/labels{/name}","comments_url":"https://api.github.com/repos/keybase/keybase-issues/issues/2678/comments","events_url":"https://api.github.com/repos/keybase/keybase-issues/issues/2678/events","html_url":"https://github.com/keybase/keybase-issues/issues/2678","id":190566761,"number":2678,"title":"instalation permission denied (updater)","user":{"login":"lucas03","id":2773622,"avatar_url":"https://avatars.githubusercontent.com/u/2773622?v=3","gravatar_id":"","url":"https://api.github.com/users/lucas03","html_url":"https://github.com/lucas03","followers_url":"https://api.github.com/users/lucas03/followers","following_url":"https://api.github.com/users/lucas03/following{/other_user}","gists_url":"https://api.github.com/users/lucas03/gists{/gist_id}","starred_url":"https://api.github.com/users/lucas03/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/lucas03/subscriptions","organizations_url":"https://api.github.com/users/lucas03/orgs","repos_url":"https://api.github.com/users/lucas03/repos","events_url":"https://api.github.com/users/lucas03/events{/privacy}","received_events_url":"https://api.github.com/users/lucas03/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2016-11-20T16:11:00Z","updated_at":"2016-11-20T21:42:28Z","closed_at":null,"body":"Hi,\r\nI tried install keybase on macOS, downloaded from https://keybase.io/docs/the_app/install_macos. Copied to Applications but if I run keybase, this error is raised:\r\n```Installer: 1.1.44\r\nPrivileged Helper: Installed, Bundle Version: 1.0.29, Version: 1.0.29\r\nUpdater: Unknown, Install Error: open /Users/username/Library/LaunchAgents/keybase.updater.plist.ZN5HF7BB3SJH4UOF546QEM2YFBPHAU3V: permission denied (updater)\r\nService: Unknown, \r\nFuse: Unknown, \r\nMount directory: Unknown, \r\nKBFS: Unknown, \r\nCLI: Unknown, \r\n\r\nLog:\r\nVersion: 1.1.44\r\nInstallables: (\r\n    \"Privileged Helper\",\r\n    Updater,\r\n    Service,\r\n    Fuse,\r\n    \"Mount directory\",\r\n    KBFS,\r\n    CLI\r\n)\r\nInstall: Privileged Helper\r\nConnecting to keybase.Helper (privileged=1)\r\nConnected\r\nHelper version: {\r\n    build = 2;\r\n    version = \"1.0.29\";\r\n}\r\nHelper version: {\r\n    build = 2;\r\n    version = \"1.0.29\";\r\n}\r\nInstall: Updater\r\nTask: /Applications/Keybase.app/Contents/SharedSupport/bin/keybase -d --log-format=file install --format=json --components=updater --timeout=10s\r\nTask EOF\r\nCompleted\r\nTask (err): 2016-11-20T17:08:51.779750 ▶ [DEBU keybase globals.go:300] 001 Created Identify2Cache, max age: 5m0s\r\n2016-11-20T17:08:51.779842 ▶ [DEBU keybase globals.go:303] 002 Created LinkCache, max size: 65536, clean dur: 1m0s\r\n2016-11-20T17:08:51.779879 ▶ [DEBU keybase globals.go:305] 003 Created CardCache, max age: 5m0s\r\n2016-11-20T17:08:51.782052 ▶ [DEBU keybase ui.go:561] 004 Can't set GPG_TTY; discover failed\r\n2016-11-20T17:08:51.782160 ▶ [DEBU keybase globals.go:283] 005 Keybase CLI 1.0.18-20161116190722+95f8303\r\n2016-11-20T17:08:51.782220 ▶ [DEBU keybase globals.go:283] 006 - Built with go1.7.3\r\n2016-11-20T17:08:51.782246 ▶ [DEBU keybase globals.go:283] 007 - Visit https://keybase.io for more details\r\n2016-11-20T17:08:51.782276 ▶ [DEBU keybase main.go:144] 008 + configureProcesses\r\n2016-11-20T17:08:51.782346 ▶ [DEBU keybase main.go:242] 009 + configureLogging\r\n2016-11-20T17:08:51.782378 ▶ [DEBU keybase main.go:251] 00a Disabling log forwarding\r\n2016-11-20T17:08:51.782396 ▶ [DEBU keybase main.go:244] 00b - configureLogging\r\n2016-11-20T17:08:51.782417 ▶ [DEBU keybase main.go:146] 00c - configureProcesses -> <nil>\r\n2016-11-20T17:08:51.782769 ▶ [DEBU keybase install_osx.go:405] 00d Installing components: [updater]\r\n2016-11-20T17:08:51.783132 ▶ [DEBU keybase install_osx.go:878] 00e Using updater path: /Applications/Keybase.app/Contents/SharedSupport/bin/updater\r\n2016-11-20T17:08:51.792744 ▶ [DEBU keybase launchd.go:141] 00f Output (launchctl remove): \r\n2016-11-20T17:08:51.792830 ▶ [DEBU keybase launchd.go:146] 010 Nothing to stop (keybase.updater)\r\n2016-11-20T17:08:51.792855 ▶ [DEBU keybase install_osx.go:888] 011 Installing updater service (keybase.updater, timeout=10s)\r\n2016-11-20T17:08:51.793028 ▶ [INFO keybase launchd.go:241] 012 Saving /Users/username/Library/LaunchAgents/keybase.updater.plist\r\n2016-11-20T17:08:51.793084 ▶ [DEBU keybase util.go:178] 013 + Writing to /Users/username/Library/LaunchAgents/keybase.updater.plist\r\n2016-11-20T17:08:51.793814 ▶ [DEBU keybase util.go:180] 014 | Temporary file generated: /Users/username/Library/LaunchAgents/keybase.updater.plist.ZN5HF7BB3SJH4UOF546QEM2YFBPHAU3V\r\n2016-11-20T17:08:51.794238 ▶ [ERRO keybase standard.go:200] 015 Error installing updater service: open /Users/username/Library/LaunchAgents/keybase.updater.plist.ZN5HF7BB3SJH4UOF546QEM2YFBPHAU3V: permission denied\r\n2016-11-20T17:08:51.795085 ▶ [DEBU keybase out_of_date.go:13] 016 + PrintOutOfDateWarnings\r\n2016-11-20T17:08:51.795171 ▶ [DEBU keybase util.go:391] 017 + GetSocket\r\n2016-11-20T17:08:51.795219 ▶ [DEBU keybase util.go:392] 018 - GetSocket -> ok\r\n2016-11-20T17:08:51.795263 ▶ [DEBU keybase socket.go:73] 019 | empty socket wrapper; need a new one\r\n2016-11-20T17:08:51.795312 ▶ [DEBU keybase socket_nix.go:96] 01a Dialing unix:/Users/username/Library/Group Containers/keybase/Library/Caches/Keybase/keybased.sock\r\n2016-11-20T17:08:51.795752 ▶ [DEBU keybase socket_nix.go:96] 01b Dialing unix:/Users/username/Library/Caches/Keybase/keybased.sock\r\n2016-11-20T17:08:51.796299 ▶ [DEBU keybase socket.go:88] 01c | DialSocket -> ERROR: There were multiple errors: dial unix /Users/username/Library/Group Containers/keybase/Library/Caches/Keybase/keybased.sock: connect: no such file or directory; dial unix /Users/username/Library/Caches/Keybase/keybased.sock: connect: no such file or directory\r\n2016-11-20T17:08:51.796405 ▶ [DEBU keybase out_of_date.go:18] 01d Ignoring error in printOutOfDateWarnings: There were multiple errors: dial unix /Users/username/Library/Group Containers/keybase/Library/Caches/Keybase/keybased.sock: connect: no such file or directory; dial unix /Users/username/Library/Caches/Keybase/keybased.sock: connect: no such file or directory\r\n2016-11-20T17:08:51.796482 ▶ [DEBU keybase out_of_date.go:19] 01e - PrintOutOfDateWarnings\r\n2016-11-20T17:08:51.896919 ▶ [DEBU keybase globals.go:335] 01f Calling shutdown first time through\r\n2016-11-20T17:08:51.897023 ▶ [DEBU keybase login_state.go:1046] 020 + Account \"LoginState - Shutdown\"\r\n2016-11-20T17:08:51.899643 ▶ [DEBU keybase login_state.go:959] 021 - LoginState: Leaving request loop\r\n2016-11-20T17:08:51.899822 ▶ [DEBU keybase login_state.go:1048] 022 - Account \"LoginState - Shutdown\"\r\n2016-11-20T17:08:51.899983 ▶ [DEBU keybase globals.go:392] 023 exiting shutdown code=0; err=<nil>\r\n\r\nTask (out): {\r\n  \"componentResults\": [\r\n    {\r\n      \"name\": \"updater\",\r\n      \"status\": {\r\n        \"code\": 1804,\r\n        \"name\": \"ERROR\",\r\n        \"desc\": \"open /Users/username/Library/LaunchAgents/keybase.updater.plist.ZN5HF7BB3SJH4UOF546QEM2YFBPHAU3V: permission denied\",\r\n        \"fields\": null\r\n      }\r\n    }\r\n  ],\r\n  \"status\": {\r\n    \"code\": 1804,\r\n    \"name\": \"ERROR\",\r\n    \"desc\": \"open /Users/username/Library/LaunchAgents/keybase.updater.plist.ZN5HF7BB3SJH4UOF546QEM2YFBPHAU3V: permission denied (updater)\",\r\n    \"fields\": null\r\n  },\r\n  \"fatal\": false\r\n}\r\n\r\nInstall complete\r\nPrivileged Helper: Installed, Bundle Version: 1.0.29\r\nVersion: 1.0.29\r\nUpdater: Install Error: open /Users/username/Library/LaunchAgents/keybase.updater.plist.ZN5HF7BB3SJH4UOF546QEM2YFBPHAU3V: permission denied (updater)```"},"comment":{"url":"https://api.github.com/repos/keybase/keybase-issues/issues/comments/261808061","html_url":"https://github.com/keybase/keybase-issues/issues/2678#issuecomment-261808061","issue_url":"https://api.github.com/repos/keybase/keybase-issues/issues/2678","id":261808061,"user":{"login":"cjb","id":21217,"avatar_url":"https://avatars.githubusercontent.com/u/21217?v=3","gravatar_id":"","url":"https://api.github.com/users/cjb","html_url":"https://github.com/cjb","followers_url":"https://api.github.com/users/cjb/followers","following_url":"https://api.github.com/users/cjb/following{/other_user}","gists_url":"https://api.github.com/users/cjb/gists{/gist_id}","starred_url":"https://api.github.com/users/cjb/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/cjb/subscriptions","organizations_url":"https://api.github.com/users/cjb/orgs","repos_url":"https://api.github.com/users/cjb/repos","events_url":"https://api.github.com/users/cjb/events{/privacy}","received_events_url":"https://api.github.com/users/cjb/received_events","type":"User","site_admin":false},"created_at":"2016-11-20T21:42:28Z","updated_at":"2016-11-20T21:42:28Z","body":"CC @gabriel"}}
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