{"action":"created","issue":{"url":"https://api.github.com/repos/WhisperSystems/Signal-Android/issues/4577","repository_url":"https://api.github.com/repos/WhisperSystems/Signal-Android","labels_url":"https://api.github.com/repos/WhisperSystems/Signal-Android/issues/4577/labels{/name}","comments_url":"https://api.github.com/repos/WhisperSystems/Signal-Android/issues/4577/comments","events_url":"https://api.github.com/repos/WhisperSystems/Signal-Android/issues/4577/events","html_url":"https://github.com/WhisperSystems/Signal-Android/issues/4577","id":117453390,"number":4577,"title":"Helium backup is not allowing backups of Signal - no backup possible","user":{"login":"kyanha","id":181781,"avatar_url":"https://avatars.githubusercontent.com/u/181781?v=3","gravatar_id":"","url":"https://api.github.com/users/kyanha","html_url":"https://github.com/kyanha","followers_url":"https://api.github.com/users/kyanha/followers","following_url":"https://api.github.com/users/kyanha/following{/other_user}","gists_url":"https://api.github.com/users/kyanha/gists{/gist_id}","starred_url":"https://api.github.com/users/kyanha/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kyanha/subscriptions","organizations_url":"https://api.github.com/users/kyanha/orgs","repos_url":"https://api.github.com/users/kyanha/repos","events_url":"https://api.github.com/users/kyanha/events{/privacy}","received_events_url":"https://api.github.com/users/kyanha/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":37,"created_at":"2015-11-17T21:22:23Z","updated_at":"2016-06-26T22:41:26Z","closed_at":null,"body":"Helium Backup is not allowing backups of Signal.  I assume this is because of the lack of a BackupAgent implementation.\r\n\r\nThe error message I get from Helium is:\r\n\r\n    Backup Disallowed\r\n    ------------------------\r\n    Signal has disallowed backup\r\n    of application data. Please\r\n    leave a comment with the\r\n    developer of Signal and ask\r\n    them to allow application data\r\n    backup.\r\n\r\nAs far as I can tell, there currently exists no way to backup the Signal text and MMS database.\r\n![screenshot_2015-11-17-13-07-19 1](https://cloud.githubusercontent.com/assets/181781/11225282/2f8cb1d6-8d2e-11e5-9b83-84a650fe9d31.png)\r\n"},"comment":{"url":"https://api.github.com/repos/WhisperSystems/Signal-Android/issues/comments/228627416","html_url":"https://github.com/WhisperSystems/Signal-Android/issues/4577#issuecomment-228627416","issue_url":"https://api.github.com/repos/WhisperSystems/Signal-Android/issues/4577","id":228627416,"user":{"login":"eosrei","id":195061,"avatar_url":"https://avatars.githubusercontent.com/u/195061?v=3","gravatar_id":"","url":"https://api.github.com/users/eosrei","html_url":"https://github.com/eosrei","followers_url":"https://api.github.com/users/eosrei/followers","following_url":"https://api.github.com/users/eosrei/following{/other_user}","gists_url":"https://api.github.com/users/eosrei/gists{/gist_id}","starred_url":"https://api.github.com/users/eosrei/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/eosrei/subscriptions","organizations_url":"https://api.github.com/users/eosrei/orgs","repos_url":"https://api.github.com/users/eosrei/repos","events_url":"https://api.github.com/users/eosrei/events{/privacy}","received_events_url":"https://api.github.com/users/eosrei/received_events","type":"User","site_admin":false},"created_at":"2016-06-26T22:41:26Z","updated_at":"2016-06-26T22:41:26Z","body":"FWIW The workaround process I used to upgrade to a Nexus 5X, thx @eaon and @atanasi :\r\n```shell\r\n# 1. Create a plain text backup just in case.\r\n# 2. Put both devices into airplane mode.\r\n# 3. Old phone - Remove Signal and keep data.\r\nadb shell pm uninstall -k org.thoughtcrime.securesms\r\n# 4. Old phone - Install old version.\r\nadb install -r org.thoughtcrime.securesms-2.28.1-156-minAPI9.apk\r\n# 5. Old phone - Create a backup.\r\nadb backup -noapk org.thoughtcrime.securesms\r\n# 6. Old phone - Remove Signal and keep data *again*.\r\nadb shell pm uninstall -k org.thoughtcrime.securesms\r\n# 7. New phone - Install old version.\r\nadb install org.thoughtcrime.securesms-2.28.1-156-minAPI9.apk\r\n# 8. New phone - Restore backup\r\nadb restore backup.ab\r\n# 9. New phone - Disable airplane mode.\r\n# 10. Upgrade Signal using Play Store.\r\n# 11. Shutdown phones to swap SIM card.\r\n# 12. Restart and done.\r\n```"}}
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