{"action":"created","issue":{"url":"https://api.github.com/repos/keybase/client/issues/2534","repository_url":"https://api.github.com/repos/keybase/client","labels_url":"https://api.github.com/repos/keybase/client/issues/2534/labels{/name}","comments_url":"https://api.github.com/repos/keybase/client/issues/2534/comments","events_url":"https://api.github.com/repos/keybase/client/issues/2534/events","html_url":"https://github.com/keybase/client/issues/2534","id":145809066,"number":2534,"title":"Can't start kbfs","user":{"login":"reem","id":4745181,"avatar_url":"https://avatars.githubusercontent.com/u/4745181?v=3","gravatar_id":"","url":"https://api.github.com/users/reem","html_url":"https://github.com/reem","followers_url":"https://api.github.com/users/reem/followers","following_url":"https://api.github.com/users/reem/following{/other_user}","gists_url":"https://api.github.com/users/reem/gists{/gist_id}","starred_url":"https://api.github.com/users/reem/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/reem/subscriptions","organizations_url":"https://api.github.com/users/reem/orgs","repos_url":"https://api.github.com/users/reem/repos","events_url":"https://api.github.com/users/reem/events{/privacy}","received_events_url":"https://api.github.com/users/reem/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":24,"created_at":"2016-04-04T21:24:48Z","updated_at":"2016-08-20T01:17:29Z","closed_at":"2016-04-04T23:08:39Z","body":"OS: OS X\r\nKeybase Version: keybase version 1.0.15-20160401130013+78dff87\r\n\r\nI can't seem to start kbfs, `keybase ctl restart` hasn't helped.\r\n\r\nOutput of `keybase status`:\r\n\r\n```\r\nUsername:      jonreem\r\nLogged in:     yes\r\n\r\nDevice:\r\n    name:      laptop\r\n    ID:        6fcca53180e3f64881ad6ee5d6f34518\r\n    status:    active\r\n\r\nSession:       no session\r\n    is valid:  yes\r\n    keys:      locked\r\n    lksec:     not loaded\r\n\r\nKBFS:\r\n    status:    not running\r\n    version:   1.0.2-20160401130057+25510ca\r\n    log:       /Users/reem/Library/Logs/keybase.kbfs.log\r\n\r\nService:\r\n    status:    running\r\n    version:   1.0.15-20160401130013+78dff87\r\n    log:       /Users/reem/Library/Logs/keybase.service.log\r\n\r\nPlatform Information:\r\n    OS:        darwin\r\n    Runtime:   go1.6\r\n    Arch:      amd64\r\n\r\nClient:\r\n    version:   1.0.15-20160401130013+78dff87\r\n\r\nDesktop app:\r\n    status:    running\r\n    version:   1.0.15-20160401130013+78dff87\r\n    log:       /Users/reem/Library/Logs/Keybase.app.log\r\n\r\nConfig path:   /Users/reem/Library/Application Support/Keybase/config.json\r\nDefault user:  jonreem\r\nOther users:\r\n\r\ncommand-line client:\r\n    keybase status [pid: 15719, version: 1.0.15-20160401130013+78dff87]\r\n\r\ndesktop:\r\n    /Applications/Keybase.app/Contents/Frameworks/Keybase Helper.app/Contents/MacOS/Keybase Helper --type=renderer --no-sandbox --lang=en-US --node-integration=true --num-raster-threads=4 --enable-zero-copy --enable-gpu-memory-buffer-compositor-resources --content-image-texture-target=3553,3553,3553,3553,3553,34037,3553,3553,3553,3553,34037,3553,34037,34037 --video-image-texture-target=34037 --channel=12348.1.186385196 [pid: 12354, version: 1.0.15-20160401130013+78dff87, description: Menubar]\r\n    /Applications/Keybase.app/Contents/Frameworks/Keybase Helper.app/Contents/MacOS/Keybase Helper --type=renderer --no-sandbox --lang=en-US --node-integration=true --num-raster-threads=4 --enable-zero-copy --enable-gpu-memory-buffer-compositor-resources --content-image-texture-target=3553,3553,3553,3553,3553,34037,3553,3553,3553,3553,34037,3553,34037,34037 --video-image-texture-target=34037 --channel=12348.2.1751919681 [pid: 12355, version: 1.0.15-20160401130013+78dff87, description: Main Renderer]\r\n    /Applications/Keybase.app/Contents/MacOS/Electron -psn_0_25102319 [pid: 12348, version: 1.0.15-20160401130013+78dff87, description: Main Thread]\r\n```\r\n\r\nOutput of `keybase launchd list`:\r\n\r\n```\r\nkeybase.service: Running (pid=14800) [Keybase]\r\nkeybase.kbfs: Not Running exit=2 [KBFS]\r\n```\r\n\r\n`keybase log send` id: ec6a9aea3bde5eb2c5ef791c"},"comment":{"url":"https://api.github.com/repos/keybase/client/issues/comments/241169308","html_url":"https://github.com/keybase/client/issues/2534#issuecomment-241169308","issue_url":"https://api.github.com/repos/keybase/client/issues/2534","id":241169308,"user":{"login":"gabriel","id":2669,"avatar_url":"https://avatars.githubusercontent.com/u/2669?v=3","gravatar_id":"","url":"https://api.github.com/users/gabriel","html_url":"https://github.com/gabriel","followers_url":"https://api.github.com/users/gabriel/followers","following_url":"https://api.github.com/users/gabriel/following{/other_user}","gists_url":"https://api.github.com/users/gabriel/gists{/gist_id}","starred_url":"https://api.github.com/users/gabriel/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/gabriel/subscriptions","organizations_url":"https://api.github.com/users/gabriel/orgs","repos_url":"https://api.github.com/users/gabriel/repos","events_url":"https://api.github.com/users/gabriel/events{/privacy}","received_events_url":"https://api.github.com/users/gabriel/received_events","type":"User","site_admin":false},"created_at":"2016-08-20T01:17:29Z","updated_at":"2016-08-20T01:17:29Z","body":"Oh it's possible we need to reset permissions on the placeholder /keybase directory.\r\n\r\nIf you do:\r\n```sh\r\nkeybase ctl stop\r\nkeybase uninstall\r\nsudo rmdir /keybase\r\n# Then re-open app.\r\nopen /Applications/Keybase.app/\r\n```\r\n\r\nIf this doesn't fix, lmk and will dig further.\r\n\r\nWe have a patch coming soon to look for and fix permissions problems if something weird happened (or in your case an earlier Sierra incompatibility), to make this stuff a little more bulletproof."}}
{"actor":{"display_login":"gabriel"}}