{"action":"opened","issue":{"url":"https://api.github.com/repos/videojs/video.js/issues/3726","repository_url":"https://api.github.com/repos/videojs/video.js","labels_url":"https://api.github.com/repos/videojs/video.js/issues/3726/labels{/name}","comments_url":"https://api.github.com/repos/videojs/video.js/issues/3726/comments","events_url":"https://api.github.com/repos/videojs/video.js/issues/3726/events","html_url":"https://github.com/videojs/video.js/issues/3726","id":185941988,"number":3726,"title":"VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) This video is not supported by your device","user":{"login":"supert3d","id":30754,"avatar_url":"https://avatars.githubusercontent.com/u/30754?v=3","gravatar_id":"","url":"https://api.github.com/users/supert3d","html_url":"https://github.com/supert3d","followers_url":"https://api.github.com/users/supert3d/followers","following_url":"https://api.github.com/users/supert3d/following{/other_user}","gists_url":"https://api.github.com/users/supert3d/gists{/gist_id}","starred_url":"https://api.github.com/users/supert3d/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/supert3d/subscriptions","organizations_url":"https://api.github.com/users/supert3d/orgs","repos_url":"https://api.github.com/users/supert3d/repos","events_url":"https://api.github.com/users/supert3d/events{/privacy}","received_events_url":"https://api.github.com/users/supert3d/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2016-10-28T14:46:55Z","updated_at":"2016-10-28T14:46:55Z","closed_at":null,"body":"We've come across this issue on the qvc.com website (I do not work for QVC). Video on this page randomly does/doesn't load: http://www.qvc.com/Conair-1-Root-Boost-Tourmaline-Ceramic-Crimper.product.A285320.html?sc=A285320-SRCH&cm_sp=VIEWPOSITION-_-7-_-A285320&catentryImage=http://images.qvc.com/is/image/a/20/a285320.001?%24uslarge%24&vid=y\r\n\r\nIt may? be an issue with how qvc.com is distributing the video, but digging deeper it seems to be something to do with video.js\r\n\r\nI believe they are using delvenetworks.com/limelight network to CDN the content, but are using video.js for playback. Example...  \r\n\r\nIn reviewing some of the components QVC load in I'm 100% certain they are using the video.js project to serve video content (example): \r\nhttp://www.qvc.com/etc/designs/qvc-global-ui/components.7b8eed4af6f17ab123b14a6fcf59405e.js\r\n\r\nContains references to: https://github.com/videojs/video.js/issues/2617 which leads me here. \r\n\r\nIs there a setting in the browser that's preventing this video from loading? We've tried Chrome 54, Firefox 42, Safari 10. Browsers on both PC and Mac' and the video does/doesn't load randomly. \r\n\r\nWe also note that qvc.com are pulling in an m3u8 playlist which will sometimes HTTP1.1/206 \r\n\r\nhttp://qvc0.cpl.delvenetworks.com/media/4826bb17d50c481b98a9e427e1c29c79/e2a7e515b68443a89dbaab3b31be1516/c--ftp-newqvideo-limelight-production-a285320-16080220-a98a5dafc35ce62997ad1a9e0be562a6df573967.m3u8\r\n\r\nHowever, every time it loads we get similar issues across all browsers. Video content will not load. \r\n\r\nAny ideas?\r\n\r\n"}}
{"actor":{"display_login":"supert3d"}}