{"action":"created","issue":{"url":"https://api.github.com/repos/18F/federalist-design/issues/2","repository_url":"https://api.github.com/repos/18F/federalist-design","labels_url":"https://api.github.com/repos/18F/federalist-design/issues/2/labels{/name}","comments_url":"https://api.github.com/repos/18F/federalist-design/issues/2/comments","events_url":"https://api.github.com/repos/18F/federalist-design/issues/2/events","html_url":"https://github.com/18F/federalist-design/issues/2","id":126531147,"number":2,"title":"Usability testing research plan","user":{"login":"mkhandekar","id":1598889,"avatar_url":"https://avatars.githubusercontent.com/u/1598889?v=3","gravatar_id":"","url":"https://api.github.com/users/mkhandekar","html_url":"https://github.com/mkhandekar","followers_url":"https://api.github.com/users/mkhandekar/followers","following_url":"https://api.github.com/users/mkhandekar/following{/other_user}","gists_url":"https://api.github.com/users/mkhandekar/gists{/gist_id}","starred_url":"https://api.github.com/users/mkhandekar/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mkhandekar/subscriptions","organizations_url":"https://api.github.com/users/mkhandekar/orgs","repos_url":"https://api.github.com/users/mkhandekar/repos","events_url":"https://api.github.com/users/mkhandekar/events{/privacy}","received_events_url":"https://api.github.com/users/mkhandekar/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/18F/federalist-design/labels/research","name":"research","color":"207de5"}],"state":"closed","locked":false,"assignee":{"login":"mkhandekar","id":1598889,"avatar_url":"https://avatars.githubusercontent.com/u/1598889?v=3","gravatar_id":"","url":"https://api.github.com/users/mkhandekar","html_url":"https://github.com/mkhandekar","followers_url":"https://api.github.com/users/mkhandekar/followers","following_url":"https://api.github.com/users/mkhandekar/following{/other_user}","gists_url":"https://api.github.com/users/mkhandekar/gists{/gist_id}","starred_url":"https://api.github.com/users/mkhandekar/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mkhandekar/subscriptions","organizations_url":"https://api.github.com/users/mkhandekar/orgs","repos_url":"https://api.github.com/users/mkhandekar/repos","events_url":"https://api.github.com/users/mkhandekar/events{/privacy}","received_events_url":"https://api.github.com/users/mkhandekar/received_events","type":"User","site_admin":false},"milestone":{"url":"https://api.github.com/repos/18F/federalist-design/milestones/2","html_url":"https://github.com/18F/federalist-design/milestones/Usability%20Testing%20(Beta%202)","labels_url":"https://api.github.com/repos/18F/federalist-design/milestones/2/labels","id":1505910,"number":2,"title":"Usability Testing (Beta 2)","description":"We will be testing the updated application based on new functionality:\r\n* publication flow\r\n* page creation flow\r\n* page edit flow","creator":{"login":"mkhandekar","id":1598889,"avatar_url":"https://avatars.githubusercontent.com/u/1598889?v=3","gravatar_id":"","url":"https://api.github.com/users/mkhandekar","html_url":"https://github.com/mkhandekar","followers_url":"https://api.github.com/users/mkhandekar/followers","following_url":"https://api.github.com/users/mkhandekar/following{/other_user}","gists_url":"https://api.github.com/users/mkhandekar/gists{/gist_id}","starred_url":"https://api.github.com/users/mkhandekar/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mkhandekar/subscriptions","organizations_url":"https://api.github.com/users/mkhandekar/orgs","repos_url":"https://api.github.com/users/mkhandekar/repos","events_url":"https://api.github.com/users/mkhandekar/events{/privacy}","received_events_url":"https://api.github.com/users/mkhandekar/received_events","type":"User","site_admin":false},"open_issues":0,"closed_issues":2,"state":"open","created_at":"2016-01-13T22:56:14Z","updated_at":"2016-05-13T02:09:07Z","due_on":"2016-01-29T06:00:00Z","closed_at":null},"comments":2,"created_at":"2016-01-13T22:29:46Z","updated_at":"2016-05-13T02:09:07Z","closed_at":"2016-05-13T02:09:07Z","body":"**Getting ready**\r\n\r\n* [x] Review prior research ([notes](https://drive.google.com/a/gsa.gov/folderview?id=0B6JwOhTn6nKVN3lRUXZ3Y0VaYU0&usp=sharing), [insights](http://mur.al/mrOxyrM9),  [synthesis](http://mur.al/bV0gj8QQ) & [Workflow Research and Analysis](https://github.com/18F/federalist/wiki/Workflow-Research-and-Analysis))\r\n* [x] Write background\r\n* [x] Define [research goals, summarize background, identify research methods](https://github.com/18F/federalist-design/blob/master/research/beta2/beta2_researchgoals.md)\r\n* [x] Decide on scenarios & tasks\r\n  * [x] Synthesize [team’s questions](http://mur.al/YxQDBVJ3)\r\n* [x] Write [interview guide](https://github.com/18F/federalist-design/blob/master/research/beta2/beta2_interviewguide.md)\r\n* [x] Identify potential participants to reach out to for a 45-minute interview\r\n* [x] Send initial email\r\n  * Ask each participant if certain video chat systems are blocked in their federal agency. What do they normally use?  \r\n  * Ask them to create a github account. Offer to set up a 5 min call to support if needed.\r\n* [x] Schedule interview sessions\r\n* [x] Make template for team to take structured notes in\r\n\r\n**Post-interviews**  \r\n\r\n* [x] highlight goals, behaviors and pain points. [[see google doc](https://docs.google.com/a/gsa.gov/document/d/11cwxNTlgacVN6nWaOfSLGZraXO9xZxGbs1rJMTIsfcg/edit?usp=sharing)]\r\n* [x] pull up all interview results, in a shareable and actionable way [[see google doc](https://docs.google.com/a/gsa.gov/document/d/1CFD8NrNPG9Npf46EQrrkLuPbyBBdhhQTdfFp5ucNUQQ/edit?usp=sharing)]\r\n* If appropriate, edit / add to [existing archetypes / personas](https://github.com/18F/federalist/wiki/Personas). Identify the following in raw interview notes or via affinity diagram sessions: goals, behaviors, pain points  \r\n* If appropriate, feature-specific hypotheses / proposed feature-level solutions ([from Lean Product Design](https://pages.18f.gov/LeanUX/7-break-down/))\r\n  * Break all hypotheses down into more specific, actionable sub-hypotheses that can be tracked. Organize them by the outcome we want from Federalist - this can help with what we should test next.\r\n"},"comment":{"url":"https://api.github.com/repos/18F/federalist-design/issues/comments/218934795","html_url":"https://github.com/18F/federalist-design/issues/2#issuecomment-218934795","issue_url":"https://api.github.com/repos/18F/federalist-design/issues/2","id":218934795,"user":{"login":"mkhandekar","id":1598889,"avatar_url":"https://avatars.githubusercontent.com/u/1598889?v=3","gravatar_id":"","url":"https://api.github.com/users/mkhandekar","html_url":"https://github.com/mkhandekar","followers_url":"https://api.github.com/users/mkhandekar/followers","following_url":"https://api.github.com/users/mkhandekar/following{/other_user}","gists_url":"https://api.github.com/users/mkhandekar/gists{/gist_id}","starred_url":"https://api.github.com/users/mkhandekar/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mkhandekar/subscriptions","organizations_url":"https://api.github.com/users/mkhandekar/orgs","repos_url":"https://api.github.com/users/mkhandekar/repos","events_url":"https://api.github.com/users/mkhandekar/events{/privacy}","received_events_url":"https://api.github.com/users/mkhandekar/received_events","type":"User","site_admin":false},"created_at":"2016-05-13T02:09:07Z","updated_at":"2016-05-13T02:09:07Z","body":"Just realizing this issue is still open. Tests are all completed between Jan 28 - Feb 2, and findings were written up and shared with the team on Feb 9, 2016.\r\n\r\nImportant links: \r\n+ [Jan 28 - Feb 2 Usability Test: Plan & Notes](https://docs.google.com/a/gsa.gov/document/d/11cwxNTlgacVN6nWaOfSLGZraXO9xZxGbs1rJMTIsfcg/edit?usp=sharing)\r\n+ [Jan 28 - Feb 2 Usability Test: Results](https://docs.google.com/a/gsa.gov/document/d/1CFD8NrNPG9Npf46EQrrkLuPbyBBdhhQTdfFp5ucNUQQ/edit?usp=sharing)"}}