{"action":"created","issue":{"url":"https://api.github.com/repos/OneToOneService/iService-Forms/issues/108","repository_url":"https://api.github.com/repos/OneToOneService/iService-Forms","labels_url":"https://api.github.com/repos/OneToOneService/iService-Forms/issues/108/labels{/name}","comments_url":"https://api.github.com/repos/OneToOneService/iService-Forms/issues/108/comments","events_url":"https://api.github.com/repos/OneToOneService/iService-Forms/issues/108/events","html_url":"https://github.com/OneToOneService/iService-Forms/issues/108","id":161089261,"number":108,"title":"Provide an optional live chat button","user":{"login":"scottwhitsitt","id":16782471,"avatar_url":"https://avatars.githubusercontent.com/u/16782471?v=3","gravatar_id":"","url":"https://api.github.com/users/scottwhitsitt","html_url":"https://github.com/scottwhitsitt","followers_url":"https://api.github.com/users/scottwhitsitt/followers","following_url":"https://api.github.com/users/scottwhitsitt/following{/other_user}","gists_url":"https://api.github.com/users/scottwhitsitt/gists{/gist_id}","starred_url":"https://api.github.com/users/scottwhitsitt/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/scottwhitsitt/subscriptions","organizations_url":"https://api.github.com/users/scottwhitsitt/orgs","repos_url":"https://api.github.com/users/scottwhitsitt/repos","events_url":"https://api.github.com/users/scottwhitsitt/events{/privacy}","received_events_url":"https://api.github.com/users/scottwhitsitt/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/OneToOneService/iService-Forms/labels/Assigned","name":"Assigned","color":"fbca04"},{"url":"https://api.github.com/repos/OneToOneService/iService-Forms/labels/Customer%20Portal%20-%20Tree%20View%20(6650)","name":"Customer Portal - Tree View (6650)","color":"5319e7"},{"url":"https://api.github.com/repos/OneToOneService/iService-Forms/labels/enhancement","name":"enhancement","color":"84b6eb"}],"state":"open","locked":false,"assignee":{"login":"jaswantchouhan","id":16934586,"avatar_url":"https://avatars.githubusercontent.com/u/16934586?v=3","gravatar_id":"","url":"https://api.github.com/users/jaswantchouhan","html_url":"https://github.com/jaswantchouhan","followers_url":"https://api.github.com/users/jaswantchouhan/followers","following_url":"https://api.github.com/users/jaswantchouhan/following{/other_user}","gists_url":"https://api.github.com/users/jaswantchouhan/gists{/gist_id}","starred_url":"https://api.github.com/users/jaswantchouhan/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jaswantchouhan/subscriptions","organizations_url":"https://api.github.com/users/jaswantchouhan/orgs","repos_url":"https://api.github.com/users/jaswantchouhan/repos","events_url":"https://api.github.com/users/jaswantchouhan/events{/privacy}","received_events_url":"https://api.github.com/users/jaswantchouhan/received_events","type":"User","site_admin":false},"assignees":[{"login":"jaswantchouhan","id":16934586,"avatar_url":"https://avatars.githubusercontent.com/u/16934586?v=3","gravatar_id":"","url":"https://api.github.com/users/jaswantchouhan","html_url":"https://github.com/jaswantchouhan","followers_url":"https://api.github.com/users/jaswantchouhan/followers","following_url":"https://api.github.com/users/jaswantchouhan/following{/other_user}","gists_url":"https://api.github.com/users/jaswantchouhan/gists{/gist_id}","starred_url":"https://api.github.com/users/jaswantchouhan/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jaswantchouhan/subscriptions","organizations_url":"https://api.github.com/users/jaswantchouhan/orgs","repos_url":"https://api.github.com/users/jaswantchouhan/repos","events_url":"https://api.github.com/users/jaswantchouhan/events{/privacy}","received_events_url":"https://api.github.com/users/jaswantchouhan/received_events","type":"User","site_admin":false}],"milestone":{"url":"https://api.github.com/repos/OneToOneService/iService-Forms/milestones/2","html_url":"https://github.com/OneToOneService/iService-Forms/milestones/7.5","labels_url":"https://api.github.com/repos/OneToOneService/iService-Forms/milestones/2/labels","id":1751940,"number":2,"title":"7.5","description":"Changes incorporated into version 7.5","creator":{"login":"scottwhitsitt","id":16782471,"avatar_url":"https://avatars.githubusercontent.com/u/16782471?v=3","gravatar_id":"","url":"https://api.github.com/users/scottwhitsitt","html_url":"https://github.com/scottwhitsitt","followers_url":"https://api.github.com/users/scottwhitsitt/followers","following_url":"https://api.github.com/users/scottwhitsitt/following{/other_user}","gists_url":"https://api.github.com/users/scottwhitsitt/gists{/gist_id}","starred_url":"https://api.github.com/users/scottwhitsitt/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/scottwhitsitt/subscriptions","organizations_url":"https://api.github.com/users/scottwhitsitt/orgs","repos_url":"https://api.github.com/users/scottwhitsitt/repos","events_url":"https://api.github.com/users/scottwhitsitt/events{/privacy}","received_events_url":"https://api.github.com/users/scottwhitsitt/received_events","type":"User","site_admin":false},"open_issues":5,"closed_issues":12,"state":"open","created_at":"2016-05-06T16:14:50Z","updated_at":"2016-07-27T02:26:31Z","due_on":"2016-07-31T05:00:00Z","closed_at":null},"comments":1,"created_at":"2016-06-19T20:04:13Z","updated_at":"2016-08-24T17:32:54Z","closed_at":null,"body":"Tenants that are using iService chat will want a Chat With Us button someplace prominent on the support portal. This needs to be an optional configuration since not all customers will be using live chat. It also needs to have a configuration option for the URL, so things like logos and the topics offered for chat can be configured without digging deep into the form code.\r\n\r\nConsiderations include:\r\n- The chat link should open a properly sized window with the target of f/chat. This is the built in chat form that will be on every tenant. Another option would be to open a chat dialogue that is embedded inside the form itself, eliminating the need to open a new window.\r\n- The chat link will need to support all of the configuration options for the form. The default chat form is /f/chat. This form can be customized and then loaded at a new url such as /f/form# or /f/formname. This customization needs to provide a way to reference the proper url for the chat form."},"comment":{"url":"https://api.github.com/repos/OneToOneService/iService-Forms/issues/comments/242146636","html_url":"https://github.com/OneToOneService/iService-Forms/issues/108#issuecomment-242146636","issue_url":"https://api.github.com/repos/OneToOneService/iService-Forms/issues/108","id":242146636,"user":{"login":"jaswantchouhan","id":16934586,"avatar_url":"https://avatars.githubusercontent.com/u/16934586?v=3","gravatar_id":"","url":"https://api.github.com/users/jaswantchouhan","html_url":"https://github.com/jaswantchouhan","followers_url":"https://api.github.com/users/jaswantchouhan/followers","following_url":"https://api.github.com/users/jaswantchouhan/following{/other_user}","gists_url":"https://api.github.com/users/jaswantchouhan/gists{/gist_id}","starred_url":"https://api.github.com/users/jaswantchouhan/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jaswantchouhan/subscriptions","organizations_url":"https://api.github.com/users/jaswantchouhan/orgs","repos_url":"https://api.github.com/users/jaswantchouhan/repos","events_url":"https://api.github.com/users/jaswantchouhan/events{/privacy}","received_events_url":"https://api.github.com/users/jaswantchouhan/received_events","type":"User","site_admin":false},"created_at":"2016-08-24T17:32:54Z","updated_at":"2016-08-24T17:32:54Z","body":"i have added chat button in http://outdev2.1to1vpn.ddns.net:9015/f/62 but the inbox was not working that time- and direct linking to article is not working\r\nhttp://outdev2.1to1vpn.ddns.net:9015/f/62#/find-answers?topicID=4&articleID=25155 i have created the from using the http://outdev2.1to1vpn.ddns.net:9015/admin#/formbuiltin/customerportal-treeview.\r\n\r\nwhich is the latest version of customer portal to implement the chat button?\r\n"}}
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