{"action":"created","issue":{"url":"https://api.github.com/repos/piwik/piwik/issues/6177","labels_url":"https://api.github.com/repos/piwik/piwik/issues/6177/labels{/name}","comments_url":"https://api.github.com/repos/piwik/piwik/issues/6177/comments","events_url":"https://api.github.com/repos/piwik/piwik/issues/6177/events","html_url":"https://github.com/piwik/piwik/issues/6177","id":42300221,"number":6177,"title":"Better ecommerce reporting in Piwik","user":{"login":"mattab","id":466765,"avatar_url":"https://avatars.githubusercontent.com/u/466765?v=3","gravatar_id":"","url":"https://api.github.com/users/mattab","html_url":"https://github.com/mattab","followers_url":"https://api.github.com/users/mattab/followers","following_url":"https://api.github.com/users/mattab/following{/other_user}","gists_url":"https://api.github.com/users/mattab/gists{/gist_id}","starred_url":"https://api.github.com/users/mattab/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mattab/subscriptions","organizations_url":"https://api.github.com/users/mattab/orgs","repos_url":"https://api.github.com/users/mattab/repos","events_url":"https://api.github.com/users/mattab/events{/privacy}","received_events_url":"https://api.github.com/users/mattab/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/piwik/piwik/labels/Enhancement","name":"Enhancement","color":"bfd4f2"}],"state":"open","locked":false,"assignee":null,"milestone":{"url":"https://api.github.com/repos/piwik/piwik/milestones/40","html_url":"https://github.com/piwik/piwik/milestones/Long%20term","labels_url":"https://api.github.com/repos/piwik/piwik/milestones/40/labels","id":713718,"number":40,"title":"Long term","description":"Issues in this milestone have not been yet scheduled for development. \r\n\r\nLearn [how Piwik software is developed and released.](http://developer.piwik.org/guides/core-team-workflow)","creator":{"login":"mattab","id":466765,"avatar_url":"https://avatars.githubusercontent.com/u/466765?v=3","gravatar_id":"","url":"https://api.github.com/users/mattab","html_url":"https://github.com/mattab","followers_url":"https://api.github.com/users/mattab/followers","following_url":"https://api.github.com/users/mattab/following{/other_user}","gists_url":"https://api.github.com/users/mattab/gists{/gist_id}","starred_url":"https://api.github.com/users/mattab/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mattab/subscriptions","organizations_url":"https://api.github.com/users/mattab/orgs","repos_url":"https://api.github.com/users/mattab/repos","events_url":"https://api.github.com/users/mattab/events{/privacy}","received_events_url":"https://api.github.com/users/mattab/received_events","type":"User","site_admin":false},"open_issues":828,"closed_issues":206,"state":"open","created_at":"2014-06-01T00:00:00Z","updated_at":"2016-01-04T23:25:05Z","due_on":"2018-08-09T12:00:00Z","closed_at":null},"comments":5,"created_at":"2014-09-09T12:25:00Z","updated_at":"2016-01-05T15:56:08Z","closed_at":null,"body":"This issue is an open issue where we would like to brainstorm ways that [Ecommerce reporting](http://piwik.org/docs/ecommerce-analytics/) could be improved in Piwik.\r\n\r\nPlease suggest any suggestion or idea you  may have as  a comment here!"},"comment":{"url":"https://api.github.com/repos/piwik/piwik/issues/comments/169042672","html_url":"https://github.com/piwik/piwik/issues/6177#issuecomment-169042672","issue_url":"https://api.github.com/repos/piwik/piwik/issues/6177","id":169042672,"user":{"login":"hpvd","id":5681880,"avatar_url":"https://avatars.githubusercontent.com/u/5681880?v=3","gravatar_id":"","url":"https://api.github.com/users/hpvd","html_url":"https://github.com/hpvd","followers_url":"https://api.github.com/users/hpvd/followers","following_url":"https://api.github.com/users/hpvd/following{/other_user}","gists_url":"https://api.github.com/users/hpvd/gists{/gist_id}","starred_url":"https://api.github.com/users/hpvd/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/hpvd/subscriptions","organizations_url":"https://api.github.com/users/hpvd/orgs","repos_url":"https://api.github.com/users/hpvd/repos","events_url":"https://api.github.com/users/hpvd/events{/privacy}","received_events_url":"https://api.github.com/users/hpvd/received_events","type":"User","site_admin":false},"created_at":"2016-01-05T15:56:08Z","updated_at":"2016-01-05T15:56:08Z","body":"ecommerce: track more details of abandoned cart:\r\nextracted from: https://github.com/piwik/piwik/issues/9176\r\n\r\nPiwik could track details of abandoned carts:\r\n- items\r\n- quantity\r\n- price\r\n\r\nThat's great.\r\nThe results are showen e.g. in visitor log\r\nplease see attachment.\r\n\r\nThe question for the shop owner is not only what he has lost but also even more important\r\n**why did he lost this order?**\r\n\r\nTo get a little help with the answer one need piwik to track some more data of the of abandoned carts:\r\n\r\nDepending on the point of leaving the shop, the visitor may have seen and done (chosen)\r\neverything.\r\n\r\nWith this, these things should be also be tracked and be visible within piwik\r\nin same manner they are tracked on a successful order.\r\n\r\n**1) Details for each item** on cart:\r\n- Name\r\n- SKU\r\n- Original Price\r\n- Price (on cart, after discount)\r\n- Quantity\r\n\r\n**2) For cart in general:**\r\n- ShownTotal Revenue \r\n- Shown Tax amount\r\n- Selected Payment method\r\n- Shown payment cost\r\n- Selected Shipping type\r\n- Shown Shipping Cost\r\n- Discount offered\r\n- Discount reason e.g. coupon\r\n\r\neven if some are not set (because not shown to visitor), one should still show the items but with the remark \"not seen\"\r\n\r\n**Only with this information one could identify the reason for leaving the shop**\r\n\r\n![2015-11-06_14h55_21](https://cloud.githubusercontent.com/assets/5681880/10999038/05589520-849a-11e5-9006-b68f97dbaffa.png)\r\n\r\n\r\n\r\n\r\n\r\n"}}