{"action":"created","issue":{"url":"https://api.github.com/repos/WormBase/website/issues/5317","repository_url":"https://api.github.com/repos/WormBase/website","labels_url":"https://api.github.com/repos/WormBase/website/issues/5317/labels{/name}","comments_url":"https://api.github.com/repos/WormBase/website/issues/5317/comments","events_url":"https://api.github.com/repos/WormBase/website/issues/5317/events","html_url":"https://github.com/WormBase/website/issues/5317","id":195433074,"number":5317,"title":" Server Error: 500 at  tools/blast_blat/run   \n  E...","user":{"login":"wormbasehelp","id":3810208,"avatar_url":"https://avatars.githubusercontent.com/u/3810208?v=3","gravatar_id":"","url":"https://api.github.com/users/wormbasehelp","html_url":"https://github.com/wormbasehelp","followers_url":"https://api.github.com/users/wormbasehelp/followers","following_url":"https://api.github.com/users/wormbasehelp/following{/other_user}","gists_url":"https://api.github.com/users/wormbasehelp/gists{/gist_id}","starred_url":"https://api.github.com/users/wormbasehelp/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/wormbasehelp/subscriptions","organizations_url":"https://api.github.com/users/wormbasehelp/orgs","repos_url":"https://api.github.com/users/wormbasehelp/repos","events_url":"https://api.github.com/users/wormbasehelp/events{/privacy}","received_events_url":"https://api.github.com/users/wormbasehelp/received_events","type":"User","site_admin":false},"labels":[{"id":112491196,"url":"https://api.github.com/repos/WormBase/website/labels/Bug%20Report","name":"Bug Report","color":"ededed","default":false},{"id":7565375,"url":"https://api.github.com/repos/WormBase/website/labels/HelpDesk","name":"HelpDesk","color":"DF7401","default":false},{"id":16588072,"url":"https://api.github.com/repos/WormBase/website/labels/Webteam","name":"Webteam","color":"a369e7","default":false}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":1,"created_at":"2016-12-14T03:43:16Z","updated_at":"2016-12-14T14:39:04Z","closed_at":null,"body":"\n*Submitted from the feedback form on the WormBase website.*\n\n<p>Server Error: 500 at <a href=\"http://www.wormbase.org/tools/blast_blat/run\">tools/blast_blat/run</a></p><p>\n</p><p>Error Message:<br> Caught exception in WormBase::Web::Controller::Tools-&gt;tools \"read_file '/usr/local/wormbase/tmp/blast_blat/out_qtNv4.out.err' - sysopen: No such file or directory at /var/lib/jenkins/jobs/staging_build/workspace/lib/WormBase/API/Service/blast_blat.pm line 312.\" </p>\n\n**Reported by:** saya********* (saya**************)\n**Submitted from:** <a target=\"_blank\" href=\"http://www.wormbase.org//tools/blast_blat/run\">/tools/blast_blat/run</a>\n**Browser:** Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393\n\n"},"comment":{"url":"https://api.github.com/repos/WormBase/website/issues/comments/267049889","html_url":"https://github.com/WormBase/website/issues/5317#issuecomment-267049889","issue_url":"https://api.github.com/repos/WormBase/website/issues/5317","id":267049889,"user":{"login":"vanaukenk","id":1730534,"avatar_url":"https://avatars.githubusercontent.com/u/1730534?v=3","gravatar_id":"","url":"https://api.github.com/users/vanaukenk","html_url":"https://github.com/vanaukenk","followers_url":"https://api.github.com/users/vanaukenk/followers","following_url":"https://api.github.com/users/vanaukenk/following{/other_user}","gists_url":"https://api.github.com/users/vanaukenk/gists{/gist_id}","starred_url":"https://api.github.com/users/vanaukenk/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/vanaukenk/subscriptions","organizations_url":"https://api.github.com/users/vanaukenk/orgs","repos_url":"https://api.github.com/users/vanaukenk/repos","events_url":"https://api.github.com/users/vanaukenk/events{/privacy}","received_events_url":"https://api.github.com/users/vanaukenk/received_events","type":"User","site_admin":false},"created_at":"2016-12-14T14:39:04Z","updated_at":"2016-12-14T14:39:04Z","body":"Hi @tharris @sibyl229 \r\n\r\nI just tried the BLAST server again and got the 504 Gateway Time-out error.\r\nCan you check on this?  Thx.\r\n\r\n--Kimberly"}}
{"actor":{"display_login":"vanaukenk"}}