{"action":"created","issue":{"url":"https://api.github.com/repos/nextcloud/server/issues/2717","repository_url":"https://api.github.com/repos/nextcloud/server","labels_url":"https://api.github.com/repos/nextcloud/server/issues/2717/labels{/name}","comments_url":"https://api.github.com/repos/nextcloud/server/issues/2717/comments","events_url":"https://api.github.com/repos/nextcloud/server/issues/2717/events","html_url":"https://github.com/nextcloud/server/issues/2717","id":196059010,"number":2717,"title":"Antivirus Error (NC11)","user":{"login":"tx7","id":13337620,"avatar_url":"https://avatars.githubusercontent.com/u/13337620?v=3","gravatar_id":"","url":"https://api.github.com/users/tx7","html_url":"https://github.com/tx7","followers_url":"https://api.github.com/users/tx7/followers","following_url":"https://api.github.com/users/tx7/following{/other_user}","gists_url":"https://api.github.com/users/tx7/gists{/gist_id}","starred_url":"https://api.github.com/users/tx7/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/tx7/subscriptions","organizations_url":"https://api.github.com/users/tx7/orgs","repos_url":"https://api.github.com/users/tx7/repos","events_url":"https://api.github.com/users/tx7/events{/privacy}","received_events_url":"https://api.github.com/users/tx7/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":2,"created_at":"2016-12-16T13:27:21Z","updated_at":"2016-12-17T10:32:22Z","closed_at":null,"body":"Hi,\r\n\r\nI just updated my NC11 from NC10.0.2, and the antivirus giving me this error.\r\nI tried many searches on the web, but no solution can be found.\r\nI had tried the NC10-stable.zip and the files-antivirus-master.zip; same issue.\r\n\r\nServer's Info:\r\nDebian Jessie\r\nPHP 5.6\r\nMySQL 5.5\r\nNginx\r\n\r\n`Enabled:\r\n  - activity: 2.4.1\r\n  - admin_audit: 1.1.0\r\n  - announcementcenter: 3.0.0\r\n  - audioplayer: 1.3.1\r\n  - comments: 1.1.0\r\n  - dav: 1.1.1\r\n  - direct_menu: 0.9.3\r\n  - external: 1.2\r\n  - federatedfilesharing: 1.1.1\r\n  - federation: 1.1.1\r\n  - files: 1.6.1\r\n  - files_accesscontrol: 1.1.2\r\n  - files_antivirus\r\n  - files_external: 1.1.2\r\n  - files_pdfviewer: 1.0.1\r\n  - files_retention: 1.0.1\r\n  - files_sharing: 1.1.1\r\n  - files_texteditor: 2.2\r\n  - files_trashbin: 1.1.0\r\n  - files_versions: 1.4.0\r\n  - files_videoplayer: 1.0.0\r\n  - firstrunwizard: 2.0\r\n  - folderplayer: 0.0.7\r\n  - gallery: 16.0.0\r\n  - logreader: 2.0.0\r\n  - lookup_server_connector: 1.0.0\r\n  - nextcloud_announcements: 1.0\r\n  - notes: 2.1.0\r\n  - notifications: 1.0.1\r\n  - password_policy: 1.1.0\r\n  - provisioning_api: 1.1.0\r\n  - serverinfo: 1.1.1\r\n  - sharebymail: 1.0.1\r\n  - spreed: 1.1.2\r\n  - systemtags: 1.1.3\r\n  - templateeditor: 0.2\r\n  - theming: 1.1.1\r\n  - twofactor_backupcodes: 1.0.0\r\n  - updatenotification: 1.1.1\r\n  - workflowengine: 1.1.1\r\nDisabled:\r\n  - documents\r\n  - encryption\r\n  - files_automatedtagging\r\n  - spreedme\r\n  - survey_client\r\n  - user_external\r\n  - user_ldap\r\n  - user_saml`\r\n\r\n\r\n`Error\tfiles_antivirus\tOCA\\Files_Antivirus\\BackgroundScanner::run, exception: File with id \"6\" has not been found`"},"comment":{"url":"https://api.github.com/repos/nextcloud/server/issues/comments/267755502","html_url":"https://github.com/nextcloud/server/issues/2717#issuecomment-267755502","issue_url":"https://api.github.com/repos/nextcloud/server/issues/2717","id":267755502,"user":{"login":"NiTRoeSE","id":24574743,"avatar_url":"https://avatars.githubusercontent.com/u/24574743?v=3","gravatar_id":"","url":"https://api.github.com/users/NiTRoeSE","html_url":"https://github.com/NiTRoeSE","followers_url":"https://api.github.com/users/NiTRoeSE/followers","following_url":"https://api.github.com/users/NiTRoeSE/following{/other_user}","gists_url":"https://api.github.com/users/NiTRoeSE/gists{/gist_id}","starred_url":"https://api.github.com/users/NiTRoeSE/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/NiTRoeSE/subscriptions","organizations_url":"https://api.github.com/users/NiTRoeSE/orgs","repos_url":"https://api.github.com/users/NiTRoeSE/repos","events_url":"https://api.github.com/users/NiTRoeSE/events{/privacy}","received_events_url":"https://api.github.com/users/NiTRoeSE/received_events","type":"User","site_admin":false},"created_at":"2016-12-17T10:32:22Z","updated_at":"2016-12-17T10:32:22Z","body":"Steps to reproduce\r\n\r\n```\r\n1. Install NC 11\r\n2. Download the nextcloud files_antivirus app, chown -R webserveruser:webserveruser /path/to/your/instanz/apps/files_antivirus\r\n3. Activate the app in your admin panel\r\n4. Configure the app in daemon socket mode\r\n\r\n```\r\n\r\nExpected behaviour\r\n`\r\nExpecting that antivirus app works correct when a user are uploading some files so that these files are scanned for viruses.\r\n`\r\nActual behaviour\r\n\r\n`Scan for fresh uploaded files works fine, but the background job throws some errors in the log files .`\r\n\r\nServer configuration\r\n\r\nOperating system:\r\n`CentOS 7 x64`\r\nWeb server:\r\n`Server version: Apache/2.4.6`\r\n\r\nDatabase:\r\n`MariaDB 5.5.52`\r\n\r\nPHP version:\r\n`7.0.14`\r\nNextcloud version: (see Nextcloud admin page)\r\n`11.0`\r\nUpdated from an older Nextcloud/ownCloud or fresh install:\r\n`Updated from NC 10.0.2`\r\nWhere did you install Nextcloud from:\r\n`Built in updater app`\r\nSigning status:\r\n\r\nSigning status\r\n\r\nList of activated apps:\r\n\r\n\r\n` \r\n- activity: 2.4.1\r\n  - admin_audit: 1.1.0\r\n  - announcementcenter: 3.0.0\r\n  - audioplayer: 1.4.0\r\n  - calendar: 1.4.1\r\n  - comments: 1.1.0\r\n  - contacts: 1.5.2\r\n  - dav: 1.1.1\r\n  - external: 1.2\r\n  - federatedfilesharing: 1.1.1\r\n  - federation: 1.1.1\r\n  - files: 1.6.1\r\n  - files_antivirus: 1.0.0.0\r\n  - files_pdfviewer: 1.0.1\r\n  - files_sharing: 1.1.1\r\n  - files_texteditor: 2.2\r\n  - files_trashbin: 1.1.0\r\n  - files_versions: 1.4.0\r\n  - files_videoplayer: 1.0.0\r\n  - firstrunwizard: 2.0\r\n  - gallery: 16.0.0\r\n  - logreader: 2.0.0\r\n  - lookup_server_connector: 1.0.0\r\n  - nextcloud_announcements: 1.0\r\n  - notifications: 1.0.1\r\n  - password_policy: 1.1.0\r\n  - provisioning_api: 1.1.0\r\n  - serverinfo: 1.1.1\r\n  - sharebymail: 1.0.1\r\n  - spreedme: 0.3.5\r\n  - survey_client: 0.1.5\r\n  - systemtags: 1.1.3\r\n  - templateeditor: 0.2\r\n  - theming: 1.1.1\r\n  - twofactor_backupcodes: 1.0.0\r\n  - updatenotification: 1.1.1\r\n  - workflowengine: 1.1.1\r\n`\r\n\r\nThe content of config/config.php:\r\n```\r\n\r\n \"system\": {\r\n        \"updatechecker\": false,\r\n        \"instanceid\": \"***REMOVED SENSITIVE VALUE***\"\",\r\n        \"passwordsalt\": \"***REMOVED SENSITIVE VALUE***\",\r\n        \"secret\": \"***REMOVED SENSITIVE VALUE***\",\r\n        \"trusted_domains\": [\r\n            \"***REMOVED SENSITIVE VALUE***\"\",\r\n            \"***REMOVED SENSITIVE VALUE***\"\"\r\n        ],\r\n        \"datadirectory\": \"\\/clouddata\",\r\n        \"overwrite.cli.url\": \"https://***REMOVED SENSITIVE VALUE***\"\",\r\n        \"dbtype\": \"mysql\",\r\n        \"version\": \"11.0.0.10\",\r\n        \"dbname\": \"owncloud\",\r\n        \"dbhost\": \"localhost\",\r\n        \"dbtableprefix\": \"oc_\",\r\n        \"dbuser\": \"***REMOVED SENSITIVE VALUE***\",\r\n        \"dbpassword\": \"***REMOVED SENSITIVE VALUE***\",\r\n        \"logtimezone\": \"Europe\\/Berlin\",\r\n        \"installed\": true,\r\n        \"mail_smtpmode\": \"smtp\",\r\n        \"mail_from_address\": \"***REMOVED SENSITIVE VALUE***\"\",\r\n        \"mail_domain\": \"***REMOVED SENSITIVE VALUE***\",\r\n        \"mail_smtphost\": \"127.0.0.1\",\r\n        \"loglevel\": 2,\r\n        \"memcache.local\": \"\\\\OC\\\\Memcache\\\\APCu\",\r\n        \"memcache.locking\": \"\\\\OC\\\\Memcache\\\\Redis\",\r\n        \"redis\": {\r\n            \"host\": \"localhost\",\r\n            \"port\": 6379\r\n        },\r\n        \"theme\": \"nitro\",\r\n        \"maintenance\": false,\r\n        \"appstore.experimental.enabled\": true,\r\n        \"preview_libreoffice_path\": \"\\/usr\\/bin\\/libreoffice\",\r\n        \"enable_previews\": true,\r\n        \"log_type\": \"owncloud\",\r\n        \"logfile\": \"\\/clouddata\\/owncloud.log\",\r\n        \"log_authfailip\": true,\r\n        \"log_query\": false,\r\n        \"log_rotate_size\": 52428800,\r\n        \"htaccess.RewriteBase\": \"\\/\",\r\n        \"updater.release.channel\": \"stable\"\r\n```\r\n\r\nAre you using external storage, if yes which one: local/smb/sftp/...\r\n\r\n`no`\r\n\r\nAre you using encryption: yes/no\r\n\r\n`no`\r\n\r\nAre you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...\r\n\r\n`no`\r\n\r\n\r\nBrowser:\r\n`Safari 10.0.2`\r\n\r\nOperating system:\r\n`OSX 10.12.1`\r\n\r\nLogs\r\n\r\n\r\nNextcloud log (data/nextcloud.log)\r\n\r\n`{\"reqId\":\"G\\/xAYp1E37ugkXsdmbcB\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"17285\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T00:00:07+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"3yyGxPa0VCAaq\\/ACcP8q\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T01:00:01+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"DwvaS0YZy9hQiFQ9qnA2\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T01:15:02+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"sbcvkF56A5u+SetL0XJZ\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T01:30:03+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"fWJHGOPypNDjkF9EjPcM\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T02:00:05+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"WiWVXqrQ41+7OE2R8r9F\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T02:30:05+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"JVT0\\/pogj8cP1BXrxBxv\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T03:00:03+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"yzYLteU0HXOAiiYWiFaE\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T03:30:03+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"7W7+F7BauD+JowaPht58\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T04:00:04+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"3UFwP4CqMgJkqs32Dw+3\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T04:30:03+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"\\/\\/peYoFsGpdMBVnKQDCk\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T05:00:03+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"jpVkewyL+k0ZdP7WDHFa\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T05:30:02+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"F\\/EWkqcUYyOSKBR2E7+L\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T06:00:02+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"kPqSPuUkVLtvSUpT3fQP\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T06:30:02+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"qmA8xkz46vBC0r83aNV2\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T07:00:03+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"CDPZIkC2RzchtK6CWw38\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T07:30:02+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"48Ktnb4DkbJi07NxvfDe\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T08:00:03+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"tOmjTCkFsfIKLQl8fX4o\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T08:30:03+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"KOJN2ditwMyhplOD95a3\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T09:00:03+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"LUey1NFvo1UxBlMnZpLZ\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T09:30:03+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"vZogjANR7KgoIzgmXx70\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T09:45:04+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"zOvht1qZgoV8m4V8xIVF\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T10:15:02+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"3bdQhcN7KRa405OCVHds\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T10:30:03+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n{\"reqId\":\"Zlhk\\/vYSKXYuBBwRxihO\",\"remoteAddr\":\"\",\"app\":\"files_antivirus\",\"message\":\"OCA\\\\Files_Antivirus\\\\BackgroundScanner::run, exception: File with id \\\"513\\\" has not been found.\",\"level\":3,\"time\":\"2016-12-17T11:00:04+01:00\",\"method\":\"--\",\"url\":\"--\",\"user\":\"--\",\"version\":\"11.0.0.10\"}\r\n`\r\nBrowser log\r\n\r\n`empty`"}}
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