{"action":"created","issue":{"url":"https://api.github.com/repos/SickRage/SickRage/issues/1308","repository_url":"https://api.github.com/repos/SickRage/SickRage","labels_url":"https://api.github.com/repos/SickRage/SickRage/issues/1308/labels{/name}","comments_url":"https://api.github.com/repos/SickRage/SickRage/issues/1308/comments","events_url":"https://api.github.com/repos/SickRage/SickRage/issues/1308/events","html_url":"https://github.com/SickRage/SickRage/issues/1308","id":145163362,"number":1308,"title":"UnknownTimeZoneError: 'Timezone/Pacific'   error on starting ","user":{"login":"rkelez","id":3896876,"avatar_url":"https://avatars.githubusercontent.com/u/3896876?v=3","gravatar_id":"","url":"https://api.github.com/users/rkelez","html_url":"https://github.com/rkelez","followers_url":"https://api.github.com/users/rkelez/followers","following_url":"https://api.github.com/users/rkelez/following{/other_user}","gists_url":"https://api.github.com/users/rkelez/gists{/gist_id}","starred_url":"https://api.github.com/users/rkelez/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/rkelez/subscriptions","organizations_url":"https://api.github.com/users/rkelez/orgs","repos_url":"https://api.github.com/users/rkelez/repos","events_url":"https://api.github.com/users/rkelez/events{/privacy}","received_events_url":"https://api.github.com/users/rkelez/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/SickRage/SickRage/labels/Duplicate","name":"Duplicate","color":"cccccc"}],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":8,"created_at":"2016-04-01T12:07:16Z","updated_at":"2016-04-01T15:13:33Z","closed_at":"2016-04-01T12:31:25Z","body":"Branch/Commit: master\r\nOS: DSM 6.0 (latest official)\r\n\r\nWhat you did:\r\n- Created user \"sickbeard-custom\" as suggested by @neoatomic here [https://github.com/SickRage/sickrage-issues/issues/587#issuecomment-204302021](url)\r\n- Fresh install of Python, Git, sickbeard-custom\r\n- Repo: git://github.com/SickRage/SickRage.git\r\n\r\n\r\nWhat happened:\r\n - SickRage fails to launch\r\n - SSH as root, ran start command and receive the errors below about timezones\r\n\r\n\r\nLogs:\r\n```\r\nroot@SynDrive:~# /var/packages/sickbeard-custom/scripts/start-stop-status start\r\nStarting SickBeard Custom ...\r\nTraceback (most recent call last):\r\n  File \"/usr/local/sickbeard-custom/var/SickBeard/SickBeard.py\", line 94, in <module>\r\n    import sickbeard\r\n  File \"/volume1/@appstore/sickbeard-custom/var/SickBeard/sickbeard/__init__.py\", line 38, in <module>\r\n    from sickbeard.config import CheckSection, check_setting_int, check_setting_str, check_setting_float, ConfigMigrator\r\n  File \"/volume1/@appstore/sickbeard-custom/var/SickBeard/sickbeard/config.py\", line 29, in <module>\r\n    from sickbeard import naming\r\n  File \"/volume1/@appstore/sickbeard-custom/var/SickBeard/sickbeard/naming.py\", line 27, in <module>\r\n    from sickbeard import tv\r\n  File \"/volume1/@appstore/sickbeard-custom/var/SickBeard/sickbeard/tv.py\", line 51, in <module>\r\n    from sickbeard import network_timezones\r\n  File \"/volume1/@appstore/sickbeard-custom/var/SickBeard/sickbeard/network_timezones.py\", line 34, in <module>\r\n    sb_timezone = get_localzone()\r\n  File \"/usr/local/sickbeard-custom/var/SickBeard/lib/tzlocal/unix.py\", line 122, in get_localzone\r\n    _cache_tz = _get_localzone()\r\n  File \"/usr/local/sickbeard-custom/var/SickBeard/lib/tzlocal/unix.py\", line 91, in _get_localzone\r\n    return pytz.timezone(etctz.replace(' ', '_'))\r\n  File \"/usr/local/sickbeard-custom/var/SickBeard/lib/pytz/__init__.py\", line 180, in timezone\r\n    raise UnknownTimeZoneError(zone)\r\npytz.exceptions.UnknownTimeZoneError: 'Timezone/Pacific'\r\n\r\n```\r\n\r\nI'm fairly new, if I've missed something I'm happy to provide any further assistance. I don't know how related the issues are but everything worked fine before the DSM 6.0 upgrade."},"comment":{"url":"https://api.github.com/repos/SickRage/SickRage/issues/comments/204433909","html_url":"https://github.com/SickRage/SickRage/issues/1308#issuecomment-204433909","issue_url":"https://api.github.com/repos/SickRage/SickRage/issues/1308","id":204433909,"user":{"login":"miigotu","id":390379,"avatar_url":"https://avatars.githubusercontent.com/u/390379?v=3","gravatar_id":"","url":"https://api.github.com/users/miigotu","html_url":"https://github.com/miigotu","followers_url":"https://api.github.com/users/miigotu/followers","following_url":"https://api.github.com/users/miigotu/following{/other_user}","gists_url":"https://api.github.com/users/miigotu/gists{/gist_id}","starred_url":"https://api.github.com/users/miigotu/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/miigotu/subscriptions","organizations_url":"https://api.github.com/users/miigotu/orgs","repos_url":"https://api.github.com/users/miigotu/repos","events_url":"https://api.github.com/users/miigotu/events{/privacy}","received_events_url":"https://api.github.com/users/miigotu/received_events","type":"User","site_admin":false},"created_at":"2016-04-01T15:13:33Z","updated_at":"2016-04-01T15:13:33Z","body":"Update and try again please."}}