{"action":"created","issue":{"url":"https://api.github.com/repos/mautic/mautic/issues/2286","repository_url":"https://api.github.com/repos/mautic/mautic","labels_url":"https://api.github.com/repos/mautic/mautic/issues/2286/labels{/name}","comments_url":"https://api.github.com/repos/mautic/mautic/issues/2286/comments","events_url":"https://api.github.com/repos/mautic/mautic/issues/2286/events","html_url":"https://github.com/mautic/mautic/issues/2286","id":171554288,"number":2286,"title":"Progress bar keeps running","user":{"login":"berndblume","id":1131879,"avatar_url":"https://avatars.githubusercontent.com/u/1131879?v=3","gravatar_id":"","url":"https://api.github.com/users/berndblume","html_url":"https://github.com/berndblume","followers_url":"https://api.github.com/users/berndblume/followers","following_url":"https://api.github.com/users/berndblume/following{/other_user}","gists_url":"https://api.github.com/users/berndblume/gists{/gist_id}","starred_url":"https://api.github.com/users/berndblume/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/berndblume/subscriptions","organizations_url":"https://api.github.com/users/berndblume/orgs","repos_url":"https://api.github.com/users/berndblume/repos","events_url":"https://api.github.com/users/berndblume/events{/privacy}","received_events_url":"https://api.github.com/users/berndblume/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/mautic/mautic/labels/Bug","name":"Bug","color":"e11d21"}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":1,"created_at":"2016-08-17T01:25:38Z","updated_at":"2016-08-19T02:42:39Z","closed_at":null,"body":"What type of report is this:\r\n\r\n| Q  | A\r\n| ---| ---\r\n| Bug report? | Yes\r\n| Feature request? | No\r\n| Enhancement? | No\r\n\r\n## Description:\r\nAfter upgrading from mautic 1.3.1 to 2.1.0, the progress bar animation keeps running on just about every page. Same thing in latest Safari, Firefox, Opera on my Mac. Hitting the browser's refresh button solves the problem *for now*, clicking somewhere (e.g. a new mautic menu item) brings the problem back. The animation is very obtrusive and annoying, so this is a real problem.\r\nI'm running mautic on apache 2.4 behind an nginx reverse proxy. I made sure my nginx reverse proxy is properly forwarding websocket call as well, even though I don't know whether you guys are using websocket.\r\n\r\n## If a bug:\r\n\r\n| Q   | A\r\n| --- | ---\r\n| Mautic version | 2.1.0\r\n| PHP version | 5.6.24-0+deb8u1\r\n\r\n### Steps to reproduce:\r\n1. Open mautic start page\r\n2. Hit any menu item, e.g. \"Reports\" in the left sidebar\r\n3. Observe the progress bar animation forever :-)\r\n4. Hot refresh in your browser - animation stops\r\n5. Click on a different menu item\r\n6. Go to 3.\r\n \r\n### Log errors: \r\n```\r\n[2016-08-17 00:06:07] mautic.ERROR: Deprecation: The alias option of the form.type_extension tag of service \"fos_rest.form.extension.csrf_disable\" is deprecated since version 2.8 and will be removed in 3.0. Use the extended_type option instead. - in file /var/www/html/mautic-master/vendor/symfony/framework-bundle/DependencyInjection/Compiler/FormPass.php - at line 67 [] []\r\n[2016-08-17 01:00:02] mautic.ERROR: [MAIL ERROR] Address in mailbox given [Chip Hook&#13;&#10;chiphook@msn.com] does not comply with RFC 2822, 3.6.2. [] []\r\n[2016-08-17 01:00:02] mautic.ERROR: [MAIL ERROR] Address in mailbox given [sladkfj@#lkdsjf.com&#13;&#10;] does not comply with RFC 2822, 3.6.2. [] []\r\n```\r\n\r\n_Please check for related errors in the latest log file in [mautic root]/app/log/ and/or the web server's logs and post them here. Be sure to remove sensitive information if applicable._ \r\n\r\n"},"comment":{"url":"https://api.github.com/repos/mautic/mautic/issues/comments/240913526","html_url":"https://github.com/mautic/mautic/issues/2286#issuecomment-240913526","issue_url":"https://api.github.com/repos/mautic/mautic/issues/2286","id":240913526,"user":{"login":"alanhartless","id":63312,"avatar_url":"https://avatars.githubusercontent.com/u/63312?v=3","gravatar_id":"","url":"https://api.github.com/users/alanhartless","html_url":"https://github.com/alanhartless","followers_url":"https://api.github.com/users/alanhartless/followers","following_url":"https://api.github.com/users/alanhartless/following{/other_user}","gists_url":"https://api.github.com/users/alanhartless/gists{/gist_id}","starred_url":"https://api.github.com/users/alanhartless/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/alanhartless/subscriptions","organizations_url":"https://api.github.com/users/alanhartless/orgs","repos_url":"https://api.github.com/users/alanhartless/repos","events_url":"https://api.github.com/users/alanhartless/events{/privacy}","received_events_url":"https://api.github.com/users/alanhartless/received_events","type":"User","site_admin":false},"created_at":"2016-08-19T02:42:39Z","updated_at":"2016-08-19T02:42:39Z","body":"Hi there,\r\n\r\nWe're not using websockets unfortunately due to the having to support shared hosts which don't have access to them. \r\n\r\nCan you look at your browser's developer javascript console when this is happening. Do you see any errors? If you check the network tab - does it show any pending ajax requests?\r\n\r\nUsually this happens when 1 of 2 things happen:\r\n\r\n1. An error occurred either server (that leads to a Javascript error due to a bad response) or Javascript side.\r\n2. An ajax process is still going as the progress bar is supposed to stop when the last ajax query is made.\r\n\r\nThanks!"}}
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